VOLUNTEER COOKIE MANUAL 2019-2020 - Girl Scouts of Historic ...
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VOLUNTEER
COOKIE
MANUAL
2019-2020 Remember to keep
the new Lemon-Ups
cookie confidential
until January 7, 2020.
Customer Care
1-888-689-1912
email: gshg@gshg.org
Your Girl Scout Cookie Team
Susan King
Director of Product Program
Columbus
sking@gshg.org
Kristina Banks
Assistant Director of Product Program
Savannah
kbanks@gshg.org
Candace Jenkins Kerri Carson
Albany Athens/Gainesville
cjenkins@gshg.org kcarson@gshg.org
Priscilla Brassell Pamela Rugen
Augusta Macon/Lizella
pbrassell@gshg.org prugen@gshg.org
2
There’s a reason the Girl Scout Cookie Program® is a
celebrated tradition. It’s an amazing opportunity for girls to
WOW THE WORLD & build lifelong skills!
The largest girl-led entrepreneurial program in the world also
offers an incredible opportunity for you as a volunteer. You
get to see firsthand how girls grow, learn and come into their
own. We give you the resources you need to guide girls in
discovering hidden talents, uncovering new strengths and
developing the entrepreneurial mindset that will serve them
Remember to keep
the new packaging far beyond cookie season.
confidential until
January 7, 2020.
Thanks for all you do for girls!
THE WOW
STARTS NOW!
Contents
Girl Scout Cookies 4-5
Understanding Your Role 6-7
Calendar 8
What’s New? 9
Rewards & Cookie Point Chart 10-11
How to Sell 12-14
Troop Proceeds & Cookie Pricing 15
eBudde Management Tools 16-18
Planning Tools 19
Cookie Pickup & Cupboards 20-21
Council Promotions 22
Necessary Forms & Links 23
3
LEMON-UPS TM
4
2019-2020 GIRL SCOUT COOKIES® 5
Understand Your Role
As a Troop Product Manager, you have the privilege of instilling
passion and drive in girls so they can achieve their goals. You
will help them develop an entrepreneurial mindset by giving
them the materials & support they need to succeed.
Your primary responsibilities:
Complete volunteer training & any required council forms.
Set up your troop in eBudde™, the online cookie management system,
including your troops bank account information.
Distribute materials, support & train girls, & parents.
Enter orders from girl order cards & keep eBudde up to date
(either on the desktop version or the eBudde™ Troop App Plus).
This year’s theme is all
Pick up cookies & re-order from cookie cupboards as needed.
about celebrating friends &
Distribute cookies to girls/parents.
Collect money from cookie pickups, issue receipts & make frequent what girls can achieve when they
bank deposits. fly together. It will surely inspire
Enter & distribute girl rewards. girls to set their goals sky-high!
The Girl Scout Cookie Program® teaches 5
ESSENTIAL SKILLS that will last a lifetime &
help girls develop an entrepreneurial mindset.
1: GOAL SETTING 2: DECISION MAKING
Girls learn how to set goals & create a plan to reach them. Girls learn to make decisions on their own & as a team.
3: MONEY MANAGEMENT 4: PEOPLE SKILLS
Girls learn to create a budget & handle money. Girls find their voice & build confidence through customer interactions.
5: BUSINESS ETHICS
Girls learn to act ethically, both in business & life.
THE ROLE OF A TROOP PRODUCT MANAGER
6
5 Steps to Girl Scout Cookie™ Success
Tried & true steps that are guaranteed to “wow”
1 4
Kick off the Girl Scout Cookie Season Expand your customer base
Help girls get ready by selecting learning activities that fit For girls to reach high goals, they will need to
their experiences & interests. You can start by broaden their circle of customers. Don’t worry,
®
creating a custom plan with the Girl Scouts Built by customers are eagerly looking for their favorite
Me online tool. Next, kick off your first cookie meeting Girl Scout Cookies®! Little Brownie has loads of
with a video. Girls Scouts® Cookies Live videos are selling tips, learning activities & crafts for girls
engaging, interactive shows that inspire girls to reach on LittleBrownie.com. Check out the Cookie
high goals. Girls learn selling tips & have loads of Rallies page & Activities for Girls page.
fun along the way!
5
Celebrate & share your success
®
Videos include: Girl Scouts Cookie Rookie for first- When girls reach their goals, celebrate! Thank
®
time cookie sellers & Girl Scouts Cookie Captains customers, share your stories or throw a party
for teens who want to stay engaged in the program for your troop.
while earning service hours.
TIP: Motivate girls by helping them earn one of the Cookie
Business Badges! Check out the Girl Scout Badge Explorer or search
the Volunteer Toolkit (VTK) for badges by grade level.
2
Set goals & track progress
When you help girls set high goals for the cookie
season, they learn an important skill for life.
Encourage girls to set two types of goals: Something
they’d like to try & something they can do to help
others. Visit the activities section of LittleBrownie.com
for goal-setting games & crafts.
3
Hold a family meeting
Hold a short family meeting so girls can tell their
families about their goals & ask for assistance. At
the meeting, adults can complete required
permission & debt forms, & sign up to help.
5 STEPS TO GIRL SCOUT COOKIE SUCCESS
7
Girl Scout Cookie Calendar
DECEMBER 2019
12/2 Cookie Program Volunteer Training, 10:30 a.m. & 6:30 p.m.
12/9 Cookie Program Volunteer Training, 10:30 a.m.
12/16 Girl Scout Cookie Program begins
JANUARY 2020
1/4 Withdrawal authorization (ACH) paperwork due
1/4 Booth spreadsheets from the SA due to local Product Program Manager
1/7 “Cookies in January” Mini Training Session, 6:30 p.m.
1/11 Sign-ups for booths begin
1/13 Initial order ends
1/14 Initial Girl Scout Cookie Order/Rewards due in eBudde by 11:59 p.m.
1/15 Service Area to verify & submit Initial Order/Rewards in eBudde by 11:59 p.m.
1/31-2/3 Initial delivery to Service Areas
FEBRUARY 2020
2/4 “Cookies in February” Mini Training Session, 6:30 p.m.
2/6 Cookie cupboards open
2/7 Cookie booths begin
2/10 Troops notify of decrease in withdraw of first payment
2/22 First half of initial order payment due in troop account
2/27 “Cookies in March” Mini Training Session, 6:30 p.m.
2/28 Cookie cupboards close
MARCH 2020
3/1 Girl Scout Cookie Program ends
3/4 Money due in troop account
3/4 Troops notify local Product Program Manager of decrease in withdraw
of final payment
3/6 Troop finalize eBudde, submit final rewards & paperwork by 11:59 p.m.
APRIL & MAY 2020
Week of April 6 Theme Rewards & Cookie Point Credits Dispersed
Week of May 4 Council Rewards Available
All forms & training registration links can be found here:
www.GSHG.org > Cookies+ > Volunteer Info
CALENDAR
8
What’s New with Council
New Lemon-Ups—$4.00
Crispy lemon cookies baked with inspiring messages to lift your spirits.
New Packaging
New Lemon-Ups & S’mores will be in cellophane packaging. New design on all packages &
cases.
Cookie Confidential
Remember to keep the new Lemon-Ups & new packaging cookie confidential until January
7th, 2020.
ACH Form = Withdrawal Authorization Form
Troop bank account information must be entered into the eBudde system.
Mini-Training Sessions
Monthly mini-training sessions to keep you up to date on what is happening next within the Cookie
Program.
Digital Cookie—Girl Delivery
The girl delivery option in Digital Cookie will be available for initial cookie orders.
Uniforms
Girls must wear their uniform when selling cookies. A uniform is the Girl Scout membership pin attached to a Girl Scout
tunic, vest or sash.
Cookie Bucks are NOW Points!
Lower Level & Additional Rewards—BAR Patches are back!
Cookie Point levels less than 25 can only be used towards Final Reward items. Points less than 25 cannot be issued as a
council or online credit. Gift of Caring additional rewards.
Volunteer WOW Patch
Volunteers who complete the Troop Manager Agreement & whose troops participate in both Product Programs, will receive a
2020 volunteer patch.
Cookie Club Trips* & Levels
Increased levels to earn Cookie Club Trip. Additional Top 10 cookie sellers trip added for 2020. Alternative rewards for
Daisy & Brownie levels. All Girl Scouts can Opt Out for alternative reward. *One Cookie Club Trip per girl.
Troop PGA Final Reward
Troop camping experience for all troops who reach an 800 final PGA.
NEW Cookie Award Pins*
*Please see requirements
for pins.
WHAT’S NEW WITH COUNCIL
9
Rewards That Make Her Say, “WOW!”
’
x5
5’
LBB Theme Rewards
Final Rewards are NOT cumulative. Incentive orders will be filled based on availability. If orders cannot be filled, girls
will receive Council Cookie Point credits in place of rewards. Brand names and colors may vary.
GIRL REWARDS
102020 Cookie Point Chart
Boxes Points
25-49 5
50-74 10
75-99 15
100-124 20
125-174 25
175-224 30
225-274 35
275-324 40
325-374 45
375-424 50
425-474 55
475-524 60
525-574 65
575-624 70
625-674 75
675-724 80
725-774 85
775-824 90
825-874 95
875-924 100
925-974 125
975-999 150
1000-1099 175
1100-1199 200
1200-1299 225
1300-1399 250
1400-1499 275
1500-1599 300
1600-1699 325
1700-1799 350
1800-1899 375
1900-1999 400
2000-2099 425
2100-2199 450
2200-2299 475
2300+ 500
Cookie points less than 25 cannot be issued as a council or
Council-Own Rewards
online credit.
2020 COOKIE POINTS
11BASIC TOOLS for Budding
Girl Scout Cookie™ Entrepreneurs
Order cards
Girls can start by asking neighbors, friends & family members to place orders for cookies.
They write their orders on the paper order card, which is turned in to the cookie volunteer &
entered into eBudde™.
Digital Cookie®
On this online selling platform, girls can personalize their Digital Cookie site & send emails
to invite friends & family to buy cookies with the option of getting in-person girl delivery or
direct shipment to their home, based on council approved methods of delivery.
Booth sales
Troops can set up booths in high-traffic areas such as grocery stores, malls or sporting
events to market their Girl Scout Cookies to customers. Sign up for booth sales & get
council approval through eBudde™ or eBudde™ Troop App Plus. Please check with your
Service Area for more information!
Pump Up The WOW
Door-to-door
Encourage girls to spread the Girl Scout Cookie love to their entire neighborhood. Take
orders, or load packages into a wagon or car & leave no doorbell unrung!
Workplace sales
Girls can either make sales pitches to local businesses or go with a parent to their
workplace to take orders.
Social media
For Girl Scout entrepreneurs 13 and older,* social media is
a great way to spread the word about their cookie sales.
*Always get parental permission before posting
about the Girl Scout Cookie Sale®, and remember to
follow GSUSA’s online safety guidelines.
Ordering packages for booth sales isn’t an exact science, but here are average sales per
Restock throughout the season cookie variety for our council, so you can get an idea of how many you should order.
22% 21% 15% 13% 13% 8% 5% 3%
HOW TO SELL
12Online Selling
GIRL REWARDS
The Girl Scout Cookie Program is a girl-led program, &
Online Selling for online marketing and sales efforts should always be
led by a girl while also being supervised by her
the Girl Scout
parents or caretakers.
Friends & family of a girl participating in the cookie
Cookie Program program must not market or share a girl’s contact
information, sales links, or sales information on
public-facing online sites. They also should not
share their sales link with any news outlets (this
includes online & traditional news media, such as
radio, television, or magazines).
For safety purposes & other reasons, online marketing
activities, especially those conducted through social
media platforms, should always be done through
accounts set to “private.”
Should any online marketing activities be identified as
in violation of guidance, GSUSA or the council
Girls are only to use the Internet to reserves the right to intervene & request removal, or
remove the post.
market the Girl Scout Cookie Program
& Fall Product Programs to friends & Parents, girls, & volunteers should contact & collabo-
rate with their councils & GSUSA in advance on any
family (for clarity, “friends and family” national news media opportunities.
are people whom the girl or her family
personally know).
ONLINE SELLING
13Booth Selling Tips
Remember to
keep the new
packaging
confidential until
January 7, 2020.
Share goals with customers
They love to know how girls are investing their cookie proceeds, so encourage girls to make
posters, banners or t-shirts to get the word out.
Give away bite-sized samples
Give customers a taste of something they love, or something they’ve never tried before! Keep the variety’s nutrition label in
full view in case a customer has food sensitivities.
Offer a Girl Scouts® Gift of Caring or Operation Cookies from Home option
During booth sales, ask customers to donate cookies to a worthy program. Promote the option with posters,
t-shirts & a special box (or wagon) for donated cookies. Money donation jars/containers are not permitted.
Hand out recipe cards
Encourage customers to stock up & make recipes featuring their favorite Girl Scout Cookies ®. Find recipes
at LittleBrownie.com & GirlScouts.org.
Bundle up
Combine cookie varieties into bundles with a ribbon & handmade card.
Visit LittleBrownie.com for even more tips, inspiration 10 & activities.
BOOTH SELLING TIPS
14How the Cookie Crumbles
Troop proceeds 18%
Aside from the many council-programmatic experiences funded by cookie proceeds, troops will earn
$ . 55 per package sold.
Council-sponsored programs, events, priorities, training & other support 41%
Girl rewards 4%
Cost of cookies 28%
Other 9%
The higher the troop sells, the more girls earn!
Cases $ Per Box Girl Scout Cadette, Senior & Ambassador
troops ONLY can opt out of individual
1 to 149 $ 0.55 rewards to earn an additional $0.05 per box.
150-199 $ 0.60
All participating Girl Scouts are eligible for
200+ $ 0.65 the 2020 Wow the World Theme patch.
Customers look forward to our cookies every year!
Girl Scout Cookies® are $4.00 per package for core varieties.
Specialty cookies are $6.00 per package. Remember to keep
the new packaging
and Lemon-Ups cookie
confidential until
January 7, 2020.
Core Varieties Specialty Cookies
Lemon-Ups™ Samoas® Toffee-tastic®
Do-si-dos® Trefoils® Girl Scout S’mores®
Tagalongs® Thin Mints®
MONEY EARNED THROUGH THE GIRL SCOUT COOKIE PROGRAM®
15Technology That Takes You Places
TROOP APP PLUS On-the-go support that’s friendly, plus powerful!
The eBudde Troop App Plus provides helpful support for busy volunteers at every phase of the Girl Scout Cookie
Program®. It has everything you need to manage orders on the go, all from your mobile phone or tablet!
Track & place girl
My dashboard Cookie exchange
orders & rewards
From a single dashboard, view Need extra cookies? With the
Enter & view the number of
important messages, review your app, it’s easy to find troops in your
packages for each Girl Scout Cookie
calendar, access contact information area that have more than they
variety, amounts due & amounts
and more! A streamlined menu need, & you can contact them
paid for traditional & digital sales.
makes navigation easy. directly.
Submit your final initial order &
rewards to your council with just
a touch.
Get help anytime
Even when you’re out & about, you can
get up to speed on the ins & outs of the
Girl Scout Cookie Program. Training
videos from Girl Scouts® Cookie VIP
eTraining platform are built right into
the app. You can also use the app’s
help feature to get the answers you
need.
All screens subject to change
Available for download wherever you buy apps.
EBUDDE™ MANAGEMENT TOOLS
16EBUDDE™ MANAGEMENT TOOLS
YOUR COMMAND CENTER FOR THE GIRL SCOUT COOKIE PROGRAM®
Although a volunteer can manage the entire cookie season from the eBudde Troop App Plus, you can use the desktop
version of eBudde if you prefer. At a glance, you can get an overview of the whole system. Many volunteers use the desktop
version to get their bearings & enter initial data — and then use the app for the remainder of the season.
Log in at eBudde.littlebrownie.com
Your Product Program Manager will grant you access once your
Manager Agreement form & initial training are complete.
You’ll receive a welcome email with a login link.
Click the link & setup a new password, then click “Confirm”.
At the profile screen, enter your new password.
Set up your troop
Click the “Settings” tab, then “Edit Settings.”
Enter your troop’s package goal.
Add your troop banking account information.
If troop information is missing, or inaccurate,
please contact your Product Program Manager.
Click “Opt out only” if your troop is Cadette or above & wants to
receive additional proceeds in lieu of girl rewards.
Click “Update” to save. Many features, one sign-on
Adding users eBudde’s single sign-on makes it easy to
access all the tools Little Brownie has to offer.
Click on the “Settings” tab, then “Edit.”
Just log into the Cookie Tech Portal & find all
Enter email addresses of additional users at the bottom of the
page. the resources you need.
Click “Update” to save.
eBudde will email the new user a link to sign in.
EBUDDE™ MANAGEMENT TOOLS
17eBudde™: Fingertip Facts
Want step-by-step help?
Watch the eBudde™ Microburst Training
videos* on Little Brownie’s YouTube page.
This guide highlights the
https://www.youtube.com/user/
most frequently used tabs LittleBrownieBakers/videos
in eBudde & what you can
*Please note that not all of the Little Brownie Baker YouTube
do on each screen. Training videos apply to our council.
TAB DESCRIPTION
DASHBOARD This is each troop’s default home screen. This is where you’ll see important
messages from your council/service area, as well as links to tools & resources you’ll
need throughout the season.
CONTACTS From here, you can review contact info & click EDIT to make any changes.
SETTINGS You can do several things under this tab, including:
Edit troop info.
Enter number of girls selling & their package goals.
Opt-out of rewards for additional profits (Cadette & older).
Enter troop banking account information.
GIRLS Here you can see your girls’ names, GSUSA ID & grade. Here, you can enter t-shirt
sizes. If girls’ information is incorrect, or missing, please email your Product
Program Manager for assistance.
INITIAL ORDER This is where you enter your troop’s initial order by girl & additional cookies
for booth sales.
NOTE: Once orders are submitted here, they cannot be changed. Carefully
review the totals before hitting SUBMIT ORDER.
REPORTS The reports tab allows troops to run two information reports:
The CUPBOARD report–shows a list of all open cupboards & their location/
hours of operation.
The DELIVERY STATION report–shows a list of locations available for
your troop to choose from for Initial Order Pickup.
SALES REPORT This report reviews all transactions for the troop, including:
Final package numbers
Receipts
Girl Scouts® Gift of Caring donations
HELP CENTER Find any additional information you may need here, including:
Council information
eBudde help
Links to Microburst Training videos
EBUDDE™ MANAGEMENT TOOLS
18Planning Tools
Girl Scout Badge Portfolio
Girls can earn a Girl Scout Finan- Plan a cookie season just right for you & the girls. With a
Girl Scouts® Built by Me cookie
cial Literacy & Cookie Business few clicks, you can create your custom plan with this online
planner
Badge each year. Check out the tool, complete with fun suggested learning activities.
Girl Scout Badge Explorer or CookiePlanner.LittleBrownieBakers.com
search the Volunteer Toolkit (VTK) Download delightful graphics & suggested captions to help
for the appropriate badge for your
NEW! Social planning tool your Girl Scout market her cookies on social media. Perfect
grade level.
for volunteers, families & troops.
LittleBrownie.com
Get training for the Girl Scout Cookie Program® whenever &
Girl Scouts® Cookie VIP eTraining
wherever you’d like.
VIPeTraining.LittleBrownie.com
Check out the baker’s website for exciting girl activities,
Little Brownie website
booth ideas, recipes & the latest cookie news.
LittleBrownie.com
Made especially for young girls, this show teaches cookie
Girl Scouts® Cookie Rookie names, how to ask customers to buy & more essential
skills.
Keep experienced teens interested in the cookie program &
Girl Scouts® Cookie Captain give them a chance to give back with the Cookie Captain
program.
The Little Brownie Pinterest page is brimming with fun &
Pinterest
engaging goal-setting activities, learning games & crafts.
Check out the volunteer blog for exciting girl activities, rally
Volunteer blog
resources & cookie booth ideas.
blog.LittleBrownie.com
Girl Scouts® Cookie House Party Girls sell cookies by the case with this fun-filled strategy.
video and hostess guide
eBudde™ Manage the cookie program from one central location.
Tools to use during Girl
eBudde.LittleBrownie.com
Scout Cookie Season
eBudde™ Troop App Plus Order cookies, track girl activity & order girl rewards.
Place orders, watch training videos & find eBudde help all
Girl Scouts® Cookie Finder and on your mobile device. Learn more & download the app at
LittleBrownie.com.
the Little Brownie Bakers Cookie Help friends locate the closest cookie booth with these
Locator App tools.
GirlScouts.org
CookieLocator.LittleBrownie.com
Girls enter a fun-filled world with games, videos & activities
Girl Scouts® My Cookie Friend
all about Little Brownie’s newest mascot.
Locate info on the Girl Scout Cookie Program® & national
Girl Scouts® website
cookie badges & pins.
Girlscoutcookies.org
Find the latest cookie news & shareable Girl Scout Cookie
Little Brownie social channels Season inspiration on the Samoas® Facebook page,
Instagram & Twitter.
Facebook + Twitter @SamoasCookies
Instagram @Samoas_Cookies
VOLUNTEER RESOURCES
19Tips for Pickup Day
Follow These Guidelines for a
VOLUNTEER RESOURCES
Smooth Cookie Pickup Day
Know exactly how many cookie cases you ordered of each variety.
Arrive at your scheduled pickup time.
Make sure to have enough vehicles to load your order (see graphic below for help!).
Pull all your vehicles into the line at the same time.
Check in & receive your pickup ticket.
Give pickup ticket to loader & count the cases as they’re loaded in.
Sign for your order & take your receipt.
HOW MANY COOKIE CASES CAN YOUR CAR CARRY?
Can I return cookies?
COOKIES CANNOT BE RETURNED ONCE THEY’RE PICKED UP.
Troops are responsible for counting & verifying the total number of cases.
Troops accept financial responsibility by signing the receipt. Once receipts are signed, case counts
are final, & cookies are the property of that troop.
WHEN IN DOUBT, RECOUNT.
Wait until you’re sure about your case count to sign the receipt.
PICKING UP GIRL SCOUT COOKIES®
20Picking Up Girl Scout Cookies
CUPBOARD LOCATIONS CONTACT PHONE DAYS HOURS
Crown Transfer & Storage Kerri Carson 706-395-8707 Mon - Fri 9 a.m. - 4 p.m.
150 Trade Street, Bogart, Ga 30622 kcarson@gshg.org
Gainesville Council Office Kerri Carson 706-395-8707 Thurs 9 a.m. - 4 p.m.
535 Spring Street SE, Gainesville, Ga 30501 kcarson@gshg.org Fri 9 a.m. - 12 p.m.
Sat by Appointment
Coleman Allied Van Lines - Augusta Priscilla Brassell 762-222-1106 TBD
1427 Marvin Griffin Road, Augusta, Ga 30906 pbrassell@gshg.org
AC White - Pooler Kristina Banks 912-988-8661 Mon - Fri 9 a.m. - 5 p.m.
102 Sharon Court, Pooler, Ga 31322 kbanks@gshg.org
AC White - Hinesville Kristina Banks 912-988-8661 Mon - Fri 9 a.m. - 5 p.m.
250 Hardman Road, Walthourville, Ga 31313 kbanks@gshg.org
Albany Council Office Susan King 762-208-7128 TBD
515 Pine Avenue, Albany, Ga 31701 sking@gshg.org
Tifton - Storage Solutions Beverly Covington 229-402-1185 by Appointment
3141 S Carpenter Road, Tifton, Ga 31793 plowgal43@hotmail.com ONLY
AC White - Columbus Susan King 762-208-7128 Mon - Fri 8:30 a.m. - 4 p.m.
4949 Schatulga Road, Columbus, Ga 31907 sking@gshg.org CLOSED Daily 12 p.m. - 1 p.m.
Columbus Council Office Susan King 762-208-7128 Wed - Thurs 9 a.m. - 5 p.m.
1344 13th Avenue, Columbus, Ga 31901 sking@gshg.org Friday 9 a.m. - 12 p.m.
Sat by Appointment
AC White - Macon Pamela Rugen 478-254-9213 Mon - Fri 9 a.m. - 5 p.m.
670 Guy Paine Road, Macon, Ga 31206 prugen@gshg.org
Warner Robins Tina Skeen 478-319-7248 by Appointment
109 John Court, Warner Robins, Ga ONLY
Milledgeville Patsy Satterwhite 478-968-5676 by Appointment
156 Myrick Road NW, Milledgeville, Ga 478-457-7749 (Cell) ONLY
· All cupboard orders must be placed online through eBudde.
· For orders less than 50 cases, allow 48 hours after placing your order for pickup.
· For orders more than 50 cases, please have them entered into the eBudde system no later than 10 a.m. Monday morning, to be pi cked up
on Thursday/Friday of the same week.
· A minimum of 125 cases is required for orders to be delivered. Delivery day/time cannot be guaranteed.
· Cookie orders are filled in the order in which they are received. Pending orders are deleted from eBudde 24 hours after the scheduled
pickup day/time.
· Cookies cannot be returned or exchanged after they leave the cupboard.
· All cookie cupboards close Friday, February 28, 2020.
PICKING UP GIRL SCOUT COOKIES®
21Council Promotions
Social Media Spotlight Challenge
During the first weekend of the 2020 Cookie Program, February 6th—9th, girls are encouraged to hit
the pavement in their neighborhoods!
Take it back to basics before booth sales began & grab your cookie carts or wagons to offer
Girl Scout Cookies to each person in your local community. Attach photos of the girls in
action to the online Cookies on the Go patch request form. Girl must be pictured to earn the
patch. Photos may be used in social media & in council newsletters.
Cookies on the Go online patch request form will be active from February 10th-13th, 2020.
No late entries will be accepted.
Social Media Spotlight Challenges will be posted weekly on Facebook in February.
Challenges will also be emailed to all troop cookie managers through eBudde to share with
troops leaders, parents and girls!
Troop to Troop Patch
Girls who participate in the Operation Cookies from Home (OCFH) Program can earn this Custom
Girl Scouts of Historic Georgia Troop to Troop patch. Each girl must donate 18 boxes of cookies.
Cookies must be allocated to each girl in eBudde. Complete the online patch request form by
March 8th, 2020.
2020 Gift of Caring Patch
Girls can earn this patch by donating 18 boxes of cookies each to a
charitable organization, including, but not limited to, first responders,
i.e. police departments and firehouses, Ronald McDonald Houses,
shelters, etc. Cookies must be allocated to each girl in eBudde.
Complete the online patch request form by March 8th, 2020.
Fall Product/Cookie Patch
Girls who participate in both Product Program, & accomplish the following, will earn a very cool
PERSONALIZED patch from M2 & Trophy Nut. 1) Send 15 emails through the M2/Trophy Nut
system during the 2019 Fall Product Program. 2) Send 15 emails through the Digital Cookie
system. 3) Sell 325 boxes of cookies during the 2020 Cookie Program
Volunteer WOW Patch
Troop Product Managers whose troops participate in BOTH
Product Programs, & who complete a current Product Program
Manager Agreement form, will receive a 2020 Cookie
Volunteer Theme patch!
Cookie Pro Contest 2020
https://www.girlscouts.org/cookiepro
Twenty-four lucky winners will go on an epic trip to exciting
Orlando, Florida, for full VIP access to G.I.R.L. 2020—the
largest event for girls in the world—as part of your Cookie
Entrepreneur Experience.
Cookie Techie Patch
Sell, or donate, 30 boxes of cookies through the Digital
Cookie system to earn the Cookie Techie 2020 patch.
COUNCIL PROMOTIONS
22Necessary Forms & Links
All forms listed below can be found here:
www.GSHG.org > Cookies+ > Volunteer Info
Product Program Manager Agreement
Volunteers who want, or need, access to eBudde must complete this online form, be a registered Girl Scout volunteer & have a
current back ground check.
Withdrawal Authorization Form
A signer of the troop account must complete this form giving GSHG permission to credit, or debit, the troop bank account. Additional
troop bank account documentation may be required if there has been any change in the leadership team or troop bank account since
last year. Troop bank account information should be entered into eBudde.
Parent Permission Form
Must be completed online by parent or legal guardian. If personal credentials, valid drivers license number and social security
number, are not provided cookies must be pre-paid for.
Parent Debt Form
Must be printed & signed by parent or guardian accepting financial responsibility for cookies. If form is not completed, cookies must
be pre-paid for.
Troop Debt Form
Must be printed & signed by person accepting the troop product management position & troop leader. If troop defaults, or proper
procedures outlined in this form are not followed, the person(s) completing the form is solely responsible for any uncollected cookie
debt.
Delinquent Form
In the event a parent does not pay for cookies by your troop’s set deadline, a completed Delinquent Form is required. Failure to
complete the Delinquent Form by the published notification deadlines will result in the Troop Product Manager (Cookie Mom) being
solely responsible for any missing funds. Please see the Troop & Parent Debt forms for specific procedures.
Cookies on the Go Form
Cookies on the Go online patch request form will be active from February 10th-13th, 2020. No late entries will be accepted
Service Area Bonus Form
Service Area Product Managers must complete no later than midnight on Sunday, March 8th 2020 to qualify.
Operation Cookies From Home Form
Troops who had girls donate cookies to Operation Cookies from Home should complete this form in order for the girls to receive their
patch. Typically these cookies are virtually donated (council sends bulk cookies at the end of the sale directly to local military bases),
however some girls know military personally and opt to mail them cookies directly. In that case the cookies come out of the troop
supply, are credited to the girl under the OCFH column and USPS receipt is needed to complete the form. Form must be completed
no later than 11:59 p.m. on Sunday, March 8th 2020.
Gift Of Caring Form
Troops who had girls donate cookies to Gift of Caring should complete this form in order for the girls to receive their patch. Typically
these cookies are donated to local non-profits and first-responders at the end of the program. The cookies come out of the troop
supply, are credited to the girl under the GOC column. A picture of the donation is appreciated, but not required. Form must be
completed no later than 11:59 p.m. on Sunday, March 8th 2020.
Cookie Point Usage—https://www.gshg.org/en/cookies/for-cookie-sellers/rewards.html
How to use Council and Online Cookie Points. All Cookie Points expire 12/15/2020.
NECESSARY FORMS & LINKS
23Safety Tips
Be sure girls understand & follow these
safety rules:
Show you’re a Girl Scout—Wear the Girl Scout
membership pin on a Girl Scout vest, sash or tunic
to identify yourself as a Girl Scout.
Buddy up—Always use the buddy system. It’s not
just safe, it’s more fun.
Be streetwise—Become familiar with the areas &
neighborhoods where you will be selling Girl Scout
Cookies®.
Partner with adults—If you are a Girl Scout
Daisy, Brownie or Junior you must be accompanied
by an adult when taking orders or selling/delivering
product. If you are a Girl Scout Cadette, Senior or
Ambassador, you must “buddy up” when selling
door-to-door. Registered adults must be present at
all times during booth sales.
Plan ahead—Always have a plan for safeguarding
money. Avoid walking around with large amounts
or keeping it at home or school. Give proceeds to
supervising adults who should deposit it as directed
by your Girl Scout council as soon as possible.
Do not enter—Never enter the home or vehicle of a
person when you are selling or making deliveries.
Avoid selling to people in vehicles or going into
alleys.
Sell in the daytime—Sell only during daylight hours,
unless accompanied by an adult.
Protect privacy—Girls’ names, addresses & email
addresses should never be given out to customers.
Use a group contact number or address overseen
by an adult for customers to request information,
reorder or give comments. Protect customer
privacy by not sharing their information except for
the product sale. Girls should never take credit
card numbers.
Be safe on the road—Always follow safe
pedestrian practices, especially when crossing at
intersections or walking along roadways. Be aware
of traffic when unloading product & passengers
from vehicles.
Be net wise—Take the Girl Scout Internet Safety
Pledge before going online & follow the specific
guidelines related to marketing online. http://
girlscouts.org/help/internet _safety_pledge.asp
Check with the council for even more safety
resources, including the Safety Activity Checkpoints &
Volunteer Essentials for Product Program Safety.
SOURCE: GIRL SCOUTS OF THE USA
The GIRL SCOUTS® name and mark, and all other associated trademarks and
logotypes, including but not limited to the Trefoil Design, are owned by
Girl Scouts of the USA. Little Brownie Bakers is an official GSUSA licensee.
Copyright ®, TM, © 2019 Kellogg NA Co.
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