WOW TROOP COOKIE MANAGER MANUAL 2019 -2020 - Girl Scouts of the ...

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WOW TROOP COOKIE MANAGER MANUAL 2019 -2020 - Girl Scouts of the ...
TROOP
COOKIE
MANAGER
MANUAL
2019 –2020
                                  Remember to keep
                                  the new Lemon-Ups
                                  cookie confidential

UP THE
                                  until January 7, 2020.

WOW
FACTOR with Lemon-Ups™!
Meet the positively fun new Girl Scout Cookie   TM

Friendly, plus
powerful
NEW eBudde Troop App Plus
             TM

features make managing the
season easier than ever

Top 3
PLANNING TOOLS
Create your custom plan for the season,
from troop activities to social media messages
WOW TROOP COOKIE MANAGER MANUAL 2019 -2020 - Girl Scouts of the ...
A ZI NG happ
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                                                                           te s i n t h e
                                                                                            G i r L S cou t Co o
                                                                                                              ®

                                                                  Your Girl Scout Cookie Team

                                                                     Your GSSN Cookie Team is here to
                                                                    support you. If you need assistance,
                                                                  please email girlscoutshelp@gssn.org or
                                                                       call GSSN at (775) 322-0642.

                                                                    Also, check page 10 to find the email
                                                                  address of your local service unit cookie
                                                                             support volunteer.

                                                                                 Thank you!
WOW TROOP COOKIE MANAGER MANUAL 2019 -2020 - Girl Scouts of the ...
t   o
                              e PO
                                  W      ER
                          s th
                       ain

                  e g
Co o k
                Sh                                   There’s a reason the Girl Scout Cookie Program is a
                                                                                                      ®

         i                                           celebrated tradition. It’s an amazing opportunity for girls to
                                                     WOW THE WORLD and build lifelong skills!
     eP
             rogram.

                                                     The largest girl-led entrepreneurial program in the world also
                                                     offers an incredible opportunity for you as a volunteer. You
                   Remember to keep                  get to see firsthand how girls grow, learn and come into their
                   the new packaging
                    confidential until
                                                     own. We give you the resources you need to guide girls in
                     January 7, 2020.                discovering hidden talents, uncovering new strengths and
                                                     developing the entrepreneurial mindset that will serve them
                                                     far beyond cookie season.

                                                     Thanks for all you do for girls!

                                                    THE WOW
                                                    STARTS NOW!
                                                    Contents
                                                    2019-2020 Girl Scout Cookies®                                     4
                                                    The Role of the Troop Manager                                     6
                                                    Girl Rewards                                                      8
                                                    GSSN Service Unit Product Sales Manager Directory             10
                                                    Girl Scout Cookie® Calendar                                   11
                                                    How To Sell                                                   12
                                                    Picking up Girl Scout Cookies®                                13
                                                    Booth Selling Tips                                            14
                                                    Cookie Cupboards                                              15
                                                    Digital Cookie                                                16
                                                    Money Earned Through the Girl Scout Cookie Program® 17
                                                    eBudde™ Management Tools                                      18
                                                    eBudde™   Fingertip Facts                                     20
                                                    Online Resources                                              23
                                                    Safety Tips                                                   24
                                                                                                                          3
WOW TROOP COOKIE MANAGER MANUAL 2019 -2020 - Girl Scouts of the ...
2019-2020 GIRL SCOUT COOKIES ®

                                           LEMON-UPS
                                           GIRL SCOUT COOKIES
                                                                                     ®
                                                                                                         ™

                                                  Introducing Lemon-Ups™, the newest
                                                  addition to the
                                                  Girl Scout Cookie™ lineup!

                                                  Inspired by real girls in the Girl Scout Cookie
                                                  Program,® and created for all Girl Scout Cookie
                                                  lovers, these new lemon cookies are positively
                                                  fun. Just like G.I.R.L. (Go-getter, Innovator, Risk-
                                                  taker, Leader),™ each cookie has something
                                                  bright and motivating to say.

                                                  I am a GO-GETTER

                                                                     I am an INNOVATOR

                                                  I am a RISK-TAKER

                                                                              I am a LEADER

       Remember to keep the new
    Lemon-Ups cookie confidential
            until January 7, 2020.                   I am BOLD

                                                                              I am CREATIVE

                                                    I am STRONG
            Perfect for sharing
           Grab one that expresses                                               I am GUTSY
        your personality, or give one to
                  a friend!

4
WOW TROOP COOKIE MANAGER MANUAL 2019 -2020 - Girl Scouts of the ...
GIRL SCOUT COOKIES®                                                                                           A L L O U R C O O K I E S H AV E . . .

  LOVED BY
                                                                                                                 NO High-Fructose Corn Syrup
                                                                                                                 NO Partially Hydrogenated Oils (PHOs)
                                                                                                                 Zero Grams Trans Fat per Serving

  MILLIONS
                                                                                                                 RSPO Certified (Mass Balance) Palm Oil

   BAKED WITH ONE PURPOSE
                                                                   Remember to keep
                                                                   the new Lemon-Ups
                                                                   cookie confidential
           new                                                     until January 7, 2020.
        innovation!

                                                                   NEW
                                                                                             • 100% Real Cocoa
                                                                                             • Real Coconut

LEMON-UPS              TM

                                                                                            SAMOAS                      ®

NATURALLY FLAVORED WITH OTHER NATURAL FLAVORS

Crispy lemon cookies baked with inspiring messages to lift your spirits                     Crisp cookies coated in caramel, sprinkled with toasted coconut and
                                                                                            striped with dark chocolaty coating

                                                                                             • Made with Natural Flavors
• 100% Real Cocoa                                                                            • Real Peanut Butter
• Real Peanut Butter                                                                         • Whole Grain Oats

TAGALONGS               ®
                                                                                            DO-SI-DOS                        ®

Crispy cookies layered with peanut butter and covered with a                                Crunchy oatmeal sandwich cookies with creamy peanut butter filling
chocolaty coating

                                                                                             • Made with Vegan
                                                                                               Ingredients
                                                                                             • 100% Real Cocoa

TREFOILS          ®
                                                                                            THIN MINTS                             ®

Delicate-tasting shortbread that is delightfully simple and satisfying                      Crisp wafers covered in chocolaty coating made with natural oil
                                                                                            of peppermint

• Made with              specialty
                         innovation
                                                                                                                               specialty
                                                                                                                              innovation
  Natural Flavors
• 100% Real Cocoa                                                                            • NO Artificial Flavors

GIRL SCOUT                                                                                  TOFFEE-TASTIC                                  ®

S’MORES          ®
                                                                                            GLUTEN-FREE

Crunchy graham sandwich                                                                     Rich, buttery cookies with sweet, crunchy toffee bits
cookies with creamy chocolate
and marshmallowy filling
                                                                                            The GIRL SCOUTS® name and mark, and all other associated trademarks and logotypes, including but not limited to the
                                                                                            Trefoil Design, Girl Scout Cookies®, Thin Mints®, Trefoils®, Girl Scout S’mores® and Lemon-UpsTM are owned by Girl Scouts
                                                                                            of the USA. Little Brownie Bakers is an official GSUSA licensee. The LITTLE BROWNIE BAKERS® name and mark, and all
                                                                                            associated trademarks, including SAMOAS, TAGALONGS, DO-SI-DOS and TOFFEE-TASTIC are registered trademarks of
                                                                                            Kellogg NA Co. Copyright ®, TM, © 2019 Kellogg NA Co.                                                          051519
Understand Your Role

As a Troop Product Sales Coordinator or TPSC, you have the privilege of instilling passion and drive in girls
so they can achieve their goals. You will help them develop an entrepreneurial mindset by giving them the
materials and support they need to succeed.
    Your primary responsibilities:
    • Complete volunteer training and submit required paperwork to GSSN
       (EOY financials and ACH form)
    • Review your troop in eBudde™, the online cookie management system,
       to ensure that all girls are listed correctly.
    • Distribute materials and support parents by providing dates and
       training.
    • Enter orders from girl order cards and keep eBudde up to date
       (either on the desktop version or the eBudde™ Troop App Plus).
    • Pick up cookies and re-order as needed.
    • Distribute cookies to girls/parents.
    • Collect money from parents and issue receipts.
    • Enter and distribute girl rewards.

     The Girl Scout Cookie Program® teaches 5 ESSENTIAL SKILLS that will last a lifetime
                          and help girls develop an entrepreneurial mindset.

       1: GOAL SETTING                                  2: DECISION MAKING                                   3: MONEY MANAGEMENT
           Girls learn how to set goals and                       Girls learn to make decisions on their                     Girls learn to create a budget
           create a plan to reach them.                           own and as a team.                                         and handle money.

                                   4: PEOPLE SKILLS                                              5: BUSINESS ETHICS

                              Girls find their voice and build confidence through                          Girls learn to act ethically, both
                              customer interactions.                                                       in business and life.

6
THE ROLE OF A TROOP COOKIE MANAGER

          5 Steps to Girl Scout Cookie™ Success

Tried and true steps that are guaranteed to “wow”

     Kick off the Girl Scout Cookie Season                         Expand your customer base
     Help girls get ready by selecting learning activities         For girls to reach high goals, they will need to broaden
     that fit their experiences and interests. You                 their circle of customers. Don’t worry, customers are
     can start by creating a custom plan with the                  eagerly looking for their favorite Girl Scout Cookies®!
     Girl Scouts® Built by Me online tool. Next, kick off          Little Brownie has loads of selling tips, learning
     your first cookie meeting with a video. Girls Scouts®         activities and crafts for girls on LittleBrownie.com.
     Cookies Live videos are engaging, interactive shows           Check out the Cookie Rallies page and Activities for
     that inspire girls to reach high goals. Girls learn selling   Girls page.
     tips and have loads of fun along
     the way!                                                      Celebrate and share your success
                                                                   When girls reach their goals, make sure you celebrate!
     Videos include: Girl Scouts® Cookie Rookie                    Thank customers, thank parents, share your stories
     for first-time cookie sellers and Girl Scouts®                and throw a party for your troop.
     Cookie Captains for teens who want to stay engaged            Please send GSSN your success stories, so we can
     in the program while earning                                  share them and recognize our supporters.
     service hours.

    TIP:
   TIP:    Motivategirls
        Motivate     girlsby
                           by helping
                              helping them
                                       themearn
                                             earn
     oneofofthe
   one       theCookie
                  Cookie Business
                          BusinessBadges!
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     outthe
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                   Scout Badge
                          BadgeExplorer
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                                            search  thethe
                                               search
     VolunteerToolkit
   Volunteer     Toolkit (VTK)
                         (VTK)for
                                forbadges
                                    badges byby
                                              grade level.
                                                grade  level.

     Set goals and track progress
     When you help girls set high goals for the cookie
     season, they learn an important skill for life.
     Encourage girls to set two types of goals: Something
     they’d like to try and something they can do to help
     others. Visit the activities section of LittleBrownie.
     com for goal-setting games
     and crafts.

     Hold a family meeting
     Hold a short family meeting so girls can
     tell their families about their goals and ask
     for assistance. At the meeting, adults can
     complete permission forms and sign
     up to help.

                                                                                                                              7
GIRL REWARDS

              Rewards that
              make her say,
              Girl Scouts can earn a wide variety of
                                                                   “WOW!”
              rewards for their achievements in the
              Girl Scout Cookie Program.   ®

    Level 1      10+ packages = Wow Theme Patch

                 25+ packages = Quote Art Wall Decal

                 50+ packages = Origami Bandana

                 100+ packages = Mini Plush Dangler

                 150+ packages = Spa Headband

    Level 2      200+ packages = Butterfly Flip Book Journal

                 250+ packages = Wings T-shirt

                 325+ packages = Butterfly Plush

                 400+ packages = Butterfly Toothbrush Case and
                 Butterfly Travel Case

    Level 3      500+ packages = Urban Air Adventure Day
                 or $25 GS Bucks

                 650+ packages = Butterfly Tapestry

    Level 4      750+ packages = Phone Stand and Portable
                 Charger or $25 GS Bucks

                 850+ packages = Weekender Tote and Milkshake
                 Blanket

    Level 5      1000+ packages = Varsity Sweatshirt

                 1250+ packages = Build-A-Bear Party
                 or $50 GS Bucks

                 1500+ packages = Six Flags “Sharks in the Dark”
                 overnight trip or $75 GS Bucks

                 1750+ packages = Custom Converse shoes
                 Or $100 GS Bucks

                 2020+ packages = Laptop

8
Troop proceeds for girls
All Troops are automatically set to receive $0.82 for every package sold, along with corresponding rewards
per number of boxes sold. All prizes are cumulative.
Some prize levels offer GS Bucks as an alternative. GS Bucks may be used within the GSSN Council to
purchase items from the GSSN shop, the camp trading post or to pay for GSSN programs.
Cadette, Senior, and Ambassador level troops have the option to “opt out” of receiving rewards and instead
earn $0.87 for every package sold. Please contact GSSN if your older girl troop would like to opt out of
rewards.

                                                                                                             9
GIRL SCOUT COOKIE
 TEAM
 Questions? Please contact your Service Unit Product Sales Manager (SUPSC).
 For additional assistance, reach out to us at girlscoutshelp@gssn.org or 775-322-0642.

 SUPSC Contact Information

            Service Unit                 SUPSC                       Email
            Alturas 623                  Timmarie Blankenship        r5beans@frontiernet.net
            Battle Mountain 602          Maraleis Lenz               maraleiscaye@yahoo.com
            Carlin 603                   Christylee Macarelli        cm83am02@yahoo.com
            Carson/Comstock 604          Jessica Reed                jnreed14@charter.net
            Carson Valley 605            Yvonne Brown                yvonne@ipc-nv.com
            Eastern Sierra 613           Andrea Perry                lostfishes@yahoo.com
            Elko 606                     Jessica Rackley             gstrooop323@gmail.com
            Ely 632                      None
            Fallon 609                   Lanie Baty                  lanie@cwo5usn.com
            Hawthorne 612                Amber Blinco                amber.blinco@gmail.com
            High Desert 610              Tara Franco                 tfranco@nevada.unr.edu
            Humboldt 627                 Cassandra McClure           dmcclurec@hotmail.com
            Lassen 623                   Jennifer Stephenson         mortimer2421@yahoo.com
            Mammoth Lakes 613            Danielle Temple             daniellegtemple@gmail.com
            Northern Paradise 615        Angela Mora                 gssntroop61@gmail.com
            Owen Valley 614              Yvonne Freeman              yfreeman41479@gmail.com
            Pah Rah 611                  Gigi Slusher                glsmom21@gmail.com
            Peavine Foothills 637        Melanie Braxton             Melanie.a.braxton@gmail.com
            Portola 619                  Michelle Peralta            los6peraltas@gmail.com
            Sierra Valley 634            Melissa Flatley             supsc634@gmail.com
            South Reno 633               Evelyn Cameron              supsc633@gmail.com
            Spanish Springs 608          Michelle Cherrick           mommycherrick@yahoo.com
            Spring Creek 632             Samuel Andersen             mlp71449@yahoo.com
            Tahoe Shores 620             Nicole Mora                 nicolemora@me.com
            Truckee 631                  Kelli Anderson              kelligrant9@gmail.com
            Virginia Lakes 626           Jolene McGill-Seidel        mcgillseidel@yahoo.com

10
GIRL SCOUT COOKIE
CALENDAR

 Activity                                                                     Date
 Digital Order Card (DOC) online orders only begin. Girls may set up online
                                                                              December 15
 store and send emails.
 Have a Troop meeting with girls and their Cookie Supporter! Collect signed
                                                                              December 15 - January 4
 Parent/Guardian Permission Forms. Turn forms into your SUPSC.
 Pre-order sales! (Initial order taking) No money collecting at this time.    January 5-19
 Deadline for TPSC to enter Troop Initial Orders in eBudde.                   January 20
 Pre-order cookies available - TPSC’s pick up cookies from SUPSC’s.           February 10-15
 Girls deliver all pre-sale cookie orders to customers and collect money.     February 15-21
 Reno Cookie Cupboard opens for additional cookie pick-up.                    February 19
 Cookie booth sales!                                                          February 21-March 15
 Pre-order cookie money due to the TPSC from girls.                           March 4
 Last day to exchange any full, unopened cases of cookies to any cookie
                                                                              March 5
 cupboard. Cookies are non-returnable.
 First ACH (Automated Clearing House) bank sweep. 25% of cookie orders will
                                                                              March 6
 be deducted from your troop bank account.
 Last day to access Digital Order Card (DOC) in Digital Cookie platform       March 15
 All remaining money due to TPSC from girls                                   March 15
 Deadline for TPSC to enter Final Girl Rewards order in eBudde                March 18
 Final ACH bank sweep.
                                                                              March 20
 All final paperwork and slow pay reporting due to GSSN.
All girl rewards will ship to SUPSCs in the first week of May.

                                                                                                        11
HOW TO SELL

basic TOOLS
for budding GirL Scout cookie™ Entrepreneurs
                                                      Order cards
                                                      Girls can start by asking neighbors, friends
                                                      and family members to place orders for
                                                      cookies. They write their orders on the paper
                                                      order card, which is turned in to the cookie
                                                      volunteer and entered into eBudde™.

                                                      Digital Cookie®
                                                      On this online selling platform, girls can
                                                      personalize their Digital Cookie site and send
                                                      emails to invite friends and family to buy cookies
                                                      with the option of getting in-person delivery or
                                                      direct shipment to their home, based on council-
                                                      approved methods of delivery.

                                                      Booth sales
                                                      Troops can set up booths in high-traffic areas such as
                                                      grocery stores, malls or sporting events to market their Girl
                                                      Scout Cookies to customers. Sign up for booth sales and
                                                      get council approval through eBudde™ or eBudde™ Troop
                                                      App Plus.

                                                      Door-to-door
                                                      Encourage girls to spread the Girl Scout Cookie love
                                                      to their entire neighborhood. Take orders, or load
                                                      packages into a wagon or car and leave no
                                                      doorbell unrung!

                                                      Workplace sales
                                                      Girls can either make sales pitches to local businesses
                                                      or go with a parent to their workplace to take orders.

                                                      Social media
                                                      For Girl Scout entrepreneurs 13 and older*
                                                                                              , social
                                                      media is a great way to spread the word about their cookie
                                                      sales.
                                                                              *Always get parental permission
                                                                              before posting about the Girl Scout
                                                                              Cookie Sale®, and remember to follow
                                                                              GSUSA’s online safety guidelines.

25%
           23%
                                14%
      Restock throughout
      the season                                11%
                                                                       9%
                                                                                                                      3%
      Ordering packages for booth sales isn’t
      an exact science, but here are
      average sales per cookie variety,                    10%                                      5%
      so you can get an idea of how many you
      should order.

 12
PICKING UP GIRL S COUT CO OKIES ®

Follow These Guidelines for a
Smooth Cookie Pickup
            • Know exactly how many cookie cases you ordered of each variety.
            • Arrive at your scheduled pickup time.
            • Make sure to have enough vehicles to load your order (see graphic below for help!).
            • Pull all your vehicles into the line at the same time.
            • Check in and receive your pickup ticket.
            • Give pickup ticket to loader and count the cases as they’re loaded in.
            • Sign for your order and take your receipt.

HOW MANY COOKIE CASES CAN YOUR CAR CARRY?

            23                            30                                35                  Sport Utility
                                                                                                                60

                                                                                                                        CASES
                     CASES

                                                       CASES

                                                                                        CASES
Compact                      Hatchback                         Standard                         Vehicle
Car                          Car                               Auto

  Station
            75                             75                           100                             200

                                                                                                                        CASES
                     CASES

                                                       CASES

                                                               Pickup                           Cargo
  Wagon                         Minivan                        Truck                    CASES   Van

?
                 Can I return cookies?
                 COOKIES CANNOT BE RETURNED ONCE THEY’RE PICKED UP.
                 Troops are responsible for counting and verifying the total number of cases.

                 Troops accept financial responsibility by signing the receipt. Once receipts are signed, case counts are final,
                 and cookies are the property of that troop.

                 WHEN IN DOUBT, RECOUNT.
                 Wait until you’re sure about your case count to sign the receipt.

                                                                                                                                13
BOOTH SELLING TIPS

                                                                                         Share goals with customers
                                                                                         They love to know how girls are investing their
                                                                                         cookie proceeds, so encourage
                                                                                         girls to make posters, banners or
                                                                                         t-shirts to get the word out.
                                         Remember to keep
                                         the new packaging
                                          confidential until
                                           January 7, 2020.

                                                                   Give away bite-sized samples
                                                                   Give customers a taste of something they love,

booth
                                                                   or something they’ve never tried
                                                                   before! Keep the variety’s nutrition label
                                                                   in full view in case a customer has

selling
                                                                                       food sensitivities.

tips
                                    Offer a Girl Scouts        ®                                                Bundle up
                                    Gift of Caring option                                                       Combine cookie
                                    During booth sales, ask customers to donate                                 varieties into
                                    cookies to a worthy program. Promote the                                    bundles with
                                    option with posters, t-shirts and a special box                             a ribbon and
                                    (or wagon) for donated cookies.                                             handmade card.

                                                       Hand out recipe cards
                                                       Encourage customers to stock up and
                                                       make recipes featuring their favorite
                                                       Girl Scout Cookies®.
                                                       Find recipes at
     Visit Little.Brownie.com for
                                                       LittleBrownie.com
     even more tips, inspiration
                                                       and GirlScouts.org.
     and activities.
14
PICKING UP AT
COOKIE CUPBOARDS
WHAT ARE COOKIE CUPBOARDS?
A Cookie Cupboard is a supply of cookies that is     PLACING A COOKIE CUPBOARD
kept at locations throughout the GSSN Council        ORDER
area. Troops needing more cookies to fulfill          All cupboard orders must be placed through
additional orders or troop booth sales may order      Ebudde using the Transactions tab. Once you
and pick up cookies from any cupboard during          place the order, you will receive a confirmation
cupboard operating hours.                             email stating that you have a “pending order”. (See
                                                      sample confirmation email below). If you did not
LOCATIONS                                             receive an immediate confirmation email, check
Cookie Cupboards are located in: Elko, Spring         eBudde and resubmit your cupboard order.
Creek, Reno, Fallon, Carson City and Gardnerville.
Most cupboards are located in a volunteer             NOTE: Your cupboard order is not complete until
manager’s home; please be respectful of their         you Save the order in the Transactions tab receive
homes and time.                                       the confirmation email. You must receive this
                                                      confirmation email to pick up cookies at a cookie
DATES & TIMES                                         cupboard.
Some cupboards will close before the end of
the season. For cupboards outside of Reno,            Once an order is submitted, it can only be
check with your SUPSC for days and hours of           changed or deleted by a Cookie Cupboard
operation.                                            manager. Please contact the manager if you need
                                                      to change or cancel an Ebudde order.
GSSN RENO SERVICE CENTER
COOKIE CUPBOARD HOURS                                 For cupboards outside of Reno, volunteers should
605 WASHINGTON STREET, RENO, NV                       confirm pick up time and date with the cupboard
Opens February 19th                                   manager.
Monday and Tuesday: CLOSED
Wednesday - Friday: 11 a.m. - 6 p.m.                  Make an appointment with the cupboard manager
Saturday and Sunday: 9 a.m. - 1 p.m                   before arriving at a cupboard location to pick up
                                                      cookies.

                                                                                                       15
SELLING COOKIES ONLINE
     DIGITAL COOKIE
                                        Digital Cookie

                                        Girls create custom websites and send emails to people they
                                        know, asking them to buy cookies. Customers place online
                                        orders, pay with a credit card online and have the option for the
                                        cookies to be shipped directly to their homes or to have the girl
                                        deliver them.

                                        Find out more at girlscouts.org/mydigitalcookie.

Digital Cookie Opening December 15
Are you a Go-Getter looking for a jump start to
your cookie sale? GSSN is opening Digital Cookie
early as a option for girls who want to get ahead
and reach out to their friends and family online in
December!

In the first week of December, all registered girls
will receive a link enabling them to set up their
custom Digital Cookie website. (Be on the lookout
for the email example to the right.)

On December 15, girls will be able to email
friends and family and start selling cookies
online.

NOTE: Only the “Shipped” and “Donated” options
will be available for the customers at this time.
Customers can order cookies and have them
shipped to their homes right away. The “Girl
Delivered” option will not be available until the
official start date of January 5.

16
MONEY EARNED THROUGH THE GIRL SCOUT COOKIE PROGRAM ®

 Troop proceeds                                                                                         16%
 Aside from the many council-programmatic experiences funded by cookie proceeds, troops will earn
 $.82 per package sold. Proceed tiers based on per-girl selling average (PGA).

 Council-sponsored programs, events, priorities, training and other support                             58%

 Girl rewards                                                                                           2%

 Cost of cookies                                                                                        23%

 Other                                                                                                  1%

Customers look forward to our cookies every year!
Girl Scout Cookies® are $5 per package for core varieties.
Specialty cookies are $6 per package.                                                                     Remember to keep
                                                                                                          the new packaging
                                                                                                          and Lemon-Ups cookie
                                                                                                          confidential until
                                                                                                          January 7, 2020.

                          Core Varieties                                          Specialty Cookies

                          Lemon-Ups™                                              Toffee-tastic®
                          Do-si-dos®                                              Girl Scout S’mores®
                          Tagalongs®
                          Samoas®
                          Trefoils®
                          Thin Mints®

                                                                                                                                 17
EBUDDE™ MANAGEMENT TOOLS

                 TROOP APP PLUS                                            On-the-go support that’s friendly, plus powerful!
The eBudde Troop App Plus provides helpful support for busy volunteers at every phase
of the Girl Scout Cookie Program . It has everything you need to manage orders on the go,
                                                ®

all from your mobile phone or tablet!

My dashboard                                  Track and place girl                           Cookie exchange
From a single dashboard, view important       orders and rewards                             Need extra cookies? With the app, it’s easy to
messages, review your calendar, access        Enter and view the number of packages for      find troops in your area that have more than
contact information and more! A streamlined   each Girl Scout Cookie variety, amounts due    they need, and you can contact them directly.
menu makes navigation easy.                   and amounts paid for traditional and digital
                                              sales. Submit your final initial order and
                                              rewards to your council with just a touch.

                                              Get help anytime
                                                        Even when you’re out and
                                                          about, you can get up to
                                                         speed on the ins and outs of the
                                              Girl Scout Cookie Program. Training videos
                                              from Girl Scouts® Cookie VIP eTraining
                                              platform are built right into the app. You
                                              can also use the app’s help feature to get
                                              the answers you need.

                                                                                             Available for download wherever you
                                                                                             buy apps.

18       All screens subject to change
YOUR COMMAND CENTER FOR THE GIRL SCOUT COOKIE PROGRAM
                                                                                                                                       ®

Although a volunteer can manage the entire cookie season from the eBudde Troop App Plus, you can use the desktop version of eBudde if

you prefer. At a glance, you can get an overview of the whole system. Many volunteers use the desktop version to get their bearings and enter

initial data—and then use the app for the remainder of the season.

Log in at eBudde.littlebrownie.com
    • Your Cookie Manager will grant you access.
    • You’ll receive a welcome email with a login link.
    • Click the link and setup a new password, then click “Confirm”.
    • At the profile screen, enter your new password.

Review your troop
   • Make sure all girls are listed on your troop roster
   • Familiarize yourself with the tabs
   • Go to the Help tab to watch training videos.

During the Sale
    • Update girl totals any time they pick up extra cookies.
    • Place orders with cookie cupboards.
    • Record all booth sales.                                                            Many features, one sign-on
    • Record any troop transfers.                                                        eBudde’s single sign-on makes it easy to
    • Update parents and girls regularly about goals and monies due.                     access all the tools Little Brownie has to
    • Run reports.                                                                       offer. Just log into the Cookie Tech Portal and
                                                                                         find all the resources you need.

                                                                                                                                           19
EBUDDE™: FINGERTIP FACTS

                                                          Want step-by-step help?
                                                          Watch the eBudde™ Microburst Training
                                                          videos on Little Brownie’s YouTube page.

                             AT-A-GLANCE GUIDE

This guide highlights the     TAB                DESCRIPTION
most frequently used tabs
                              DASHBOARD          This is each troop’s default screen. This is where you’ll see
in eBudde and what you can    		                 important messages from your council/service unit, as well as links
do on each screen.            		                 to tools and resources you’ll need throughout the season.

                              CONTACTS           From here, you can review contact info and click EDIT to make
                              		                 any changes.

                              SETTINGS           Review troop information.

                              GIRLS              Here you can enter girls’ names, GSUSA ID and grade. You can
                              		                 also enter t-shirt sizes.

                              INITIAL ORDER      This is where you enter your troop’s initial order by girl and
                              		                 additional cookies for booth sales.
                              		                 NOTE: Once orders are submitted here, they cannot be changed.
                              		                 Carefully review the totals before hitting SUBMIT ORDER.

                              REPORTS The reports tab allows troops to run two information reports:
                              			 • The CUPBOARD report–shows a list of all open cupboards
                              				 and their location/hours of operation.
                              			 • The DELIVERY STATION report–shows the location for your
                              				 troop to pick up the initial cookie order.

                              SALES REPORT This report reviews all transactions for the troop, including:
                              			 • Final package numbers
                              			              • Receipts
                              			              • Girl Scouts® Gift of Caring donations

                              HELP CENTER Find any additional information you may need here, including:
                              			             • eBudde help
                              			 • Links to Microburst Training videos

20
EBUDDE™
QUICK FACTS
 INITIAL ORDER                                                   Delivery Tab
                                                                 1. Review and enter delivery information.
 Initial Order Tab                                               2. Select time slot, if applicable.
 1. Click each girl’s name; go to bottom of screen, click in    4. Click SUBMIT MY INFO.
    highlighted fields to begin entry.                           3. Click PRINT to print out a confirmation form.
 2. Press the Tab key to navigate fields and enter the girl’s
      total cookies order in packages by variety.                Rewards Tab
 3. Click OK button to save change for girl.                     1. Click FILL OUT next to Initial Rewards Order.
 4. Repeat for each girl.                                        2. Click on individual girls’ names to review Girl Reward
 5. B OOTH – Click BOOTH at the bottom of screen, click in         Orders and click SUBMIT GIRL ORDER, if applicable.
     the highlighted fields to begin entry. Press the Tab key    3. Enter or review total rewards earned.
     to enter in boxes and variety number of cookies for         4. Click SUBMIT REWARD ORDER to submit your total order.
     booth sales. Click OK to save changes.
 6. SAVE the page.
 7. Carefully review the totals at the bottom; if correct                            Remember:
     click SUBMIT ORDER. Remember, you cannot change
                                                                                      You can place initial orders from
     the Initial Order after it has been submitted. Contact
                                                                                      your mobile device with the
     your volunteer manager or the product sales staff to
                                                                                      eBudde Troop App Plus™.
     make changes.
 8. Click PRINTABLE VERSION to print a copy for
      your records.

                                                                 FINAL ORDER and Rewards
 BOOTH SALES                                                     Girl Orders Tab
 Booth Sites Tab                                                 1. Update Girl Orders to include all additional packages
 1. Select Booth Sites from the dashboard tabs.                     sold and payments made.
 2. Find locations you would like to sign up for, click         2. Click SAVE.
    date/time.
 3. Click time slot and click SUBMIT.                            Rewards Tab
                                                                 1. Click FILL OUT next to Final Reward Order.
 Troop Special Requests                                          2. Click on individual girls’ names to review Girl Reward
 1. Go to Booth Sites tab.                                          Orders and click SUBMIT GIRL ORDER.
 2. Select MY SALES or Troop Sales from the dropdown             3. Enter or review total rewards earned.
      list (under white box titled Council Sales).               4. Click SUBMIT to submit your order.
 3. Click ADD A LOCATION.
 4. Fill in location site information, date and time range.
 5. Click ADD. Request will be pending up to 48 hours
      until approved by product sales staff

                                                                                                                              21
Transactions Tab
     (To order from a cookie cupboard or to transfer to another troop)
     1. Click ADD A TRANSACTION
     2. In 2nd Party box, enter Troop for troop-to-troop transactions or
     3. Enter Cupboard for pending order to the cupboards. All cupboard orders in even cases.
     4. Click OKAY, the pop-up screen will close.
     5. Click the purple SAVE button on the transaction screen to save your information.
     (See screenshots below for clarification)

     Sales Report Tab
     1. Review final package numbers.
     2. Review your receipts.
     3. Review your Gift of Caring.

22
VOLUNTEER RESOURCES

Girl Scout Badge Portfolio                               Girl Scouts® Built by Me cookie planner   Plan a cookie season just right for you
Girls can earn a Girl Scout Financial Literacy           CookiePlanner.LittleBrownieBakers.com     and the girls. With a few clicks, you can
and Cookie Business Badge each year. Check                                                         create your custom plan with this online
out the Girl Scout Badge Explorer or search                                                        tool, complete with fun suggested
the Volunteer Toolkit (VTK) for the appropriate                                                    learning activities.
badge for your grade level.
                                                         NEW! Social planning tool                 Download delightful graphics and suggested
                                                         LittleBrownie.com                         captions to help your Girl Scout market

      Tools to Plan                                                                                her cookies on social media. Perfect for
                                                                                                   volunteers, families and troops.
      Girl Scout Cookie Season
                                                         Little Brownie website                    Check out the baker’s website for exciting
                                                         LittleBrownie.com                         girl activities, booth ideas, recipes and the
                                                                                                   latest cookie news.

                                                         Girl Scouts® Cookie Rookie                Made especially for young girls, this
                                                                                                   show teaches cookie names, how to ask
                                                                                                   customers to buy and more essential skills.

                                                         Girl Scouts® Cookie Captain               Keep experienced teens interested in the
                                                                                                   cookie program and give them a chance to
                                                                                                   give back with the Cookie Captain program.
GIRL SCOUTS
          ®

                                                         Pinterest                                 The Little Brownie Pinterest page is
                                                                                                   brimming with fun and engaging goal-setting
                                                                                                   activities, learning games and crafts.
                              G IR L SCO
                                           UTS   ®

                                                         Volunteer blog                            Check out the volunteer blog for exciting
                                                         blog.LittleBrownie.com                    girl activities, rally resources and cookie
                                                                                                   booth ideas.
   G IR L
         TS
              ®

  SCOU
                                                     ®
                                                     S   Girl Scouts® Cookie House Party           Girls sell cookies by the case with this
                                                UT
                                           CO            video and hostess guide                   fun-filled strategy.
                                      S
                                    RL
                                   GI

                                                         eBudde™                                   Manage the cookie program from one
                                                         eBudde.LittleBrownie.com                  central location. Order cookies, track girl
                                                                                                   activity and order girl rewards.

   Tools to use during                                   eBudde™ Troop App Plus                    Place orders, watch training videos and
                                                                                                   find eBudde help all on your mobile device.
   Girl Scout Cookie Season                                                                        Learn more and download the app at
                                                                                                   LittleBrownie.com.

                                                         Girl Scouts® Cookie Finder and            Help friends locate the closest cookie booth
                                                         and the Little Brownie Bakers             with these tools.
                                                         Cookie Locator App
                                                         GirlScouts.org
                                                         CookieLocator.LittleBrownie.com

                                                         Girl Scouts® My Cookie Friend             Girls enter a fun-filled world with
                                                                                                   games, videos and activities all about
                                                                                                   Little Brownie’s newest mascot.

                                                         Girl Scouts® website                      Locate info on the Girl Scout Cookie
                                                         Girlscoutcookies.org                      Program® and national cookie badges
     G I R L S C O U TS
                          ®                                                                        and pins.

                                                         Little Brownie social channels            Find the latest cookie news and shareable
                                                         Facebook + Twitter @SamoasCookies         Girl Scout Cookie Season inspiration on the
                                                         Instagram @Samoas_Cookies                 Samoas® Facebook page, Instagram
                                                                                                   and Twitter.

                                                                                                                                                   23
Safety Tips
Be sure girls understand and follow
these safety rules:
• Show you’re a Girl Scout—Wear the
  Girl Scout membership pin and/or
		Girl Scout clothing to identify yourself as a
  Girl Scout.
• Buddy up—Always use the buddy system.
  It’s not just safe, it’s more fun.
• Be streetwise—Become familiar with the
  areas and neighborhoods where you will
  be selling Girl Scout Cookies®.
• Partner with adults—If you are a
  Girl Scout Daisy, Brownie or Junior you
  must be accompanied by an adult when
  taking orders or selling/delivering product.
  If you are a Girl Scout Cadette, Senior or
  Ambassador, you must “buddy up” when
  selling door-to-door. Adults must be
  present at all times during booth sales.
• Plan ahead—Always have a plan for
  safeguarding money. Avoid walking around
		with large amounts or keeping it at home
		or school. Give proceeds to supervising
  adults who should deposit it as directed by
		your Girl Scout council as soon as possible.
• Do not enter—Never enter the home or
  vehicle of a person when you are selling or
  making deliveries. Avoid selling to people
  in vehicles or going into alleys.
• Sell in the daytime—Sell only during
  daylight hours, unless accompanied by
  an adult.
• Protect privacy—Girls’ names, addresses
  and email addresses should never be
  given out to customers. Use a group
  contact number or address overseen
  by an adult for customers to request
  information, reorder or give comments.
  Protect customer privacy by not sharing
  their information except for the product
  sale. Girls should never take credit
  card numbers.
• Be safe on the road—Always follow
  safe pedestrian practices, especially
  when crossing at intersections or walking
  along roadways. Be aware of traffic when
  unloading product and passengers
  from vehicles.
• Be net wise—Take the Girl Scout Internet
  Safety Pledge before going online and
  follow the specific guidelines related to
  marketing online.
http://girlscouts.org/help/internet_
safety_pledge.asp

Check with the council for even more safety
resources, including the Safety Activity          The GIRL SCOUTS® name and mark, and all other associated trademarks
Checkpoints and Volunteer Essentials for          and logotypes, including but not limited to the Trefoil Design, are owned
Product Program Safety.                           by Girl Scouts of the USA. Little Brownie Bakers is an official GSUSA licensee.
                                                  Copyright ®, TM, © 2019 Kellogg NA Co.

S O URCE: G IRL SCOU T S OF THE USA
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