5-STEP ACTION PLAN! New volunteer? We've got you covered with a - TROOP COOKIE MANAGER MANUAL
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TROOP COOKIE MANAGER MANUAL
2020-2021
New volunteer?
We’ve got you
covered with a
5-STEP
ACTION PLAN!
eBudde™ Mobile
meets you wherever
you’re at in the Girl Scout
Cookie Season
1
We’re here to help!
Email us at
productsales@gssc.us
Jenna Kierstedt
Director of Sales &
Merchandising
The largest girl-led entrepreneurial program in the world is
moving forward in bold ways. We’re offering you more options Kelly Drechsler
than ever as a volunteer to build the foundation for Product Sales
entrepreneurship and guide girls to success, while keeping Manager
their safety in clear focus.
No matter which path you take—virtual, in-person or both— Melinda Giaquinto
we’ve got tips and resources to support you the whole way. Product Sales
Specialist
TABLE OF CONTENTS
Your Invaluable Role 3
What’s NEW 4-5
Cookie Lineup 6
Get Yourself Set for a Great Season 7-10
Meet with Families and Girls 11-12
Tap into the Power of eBudde 13-14
Help Girls Succeed as Cookie Entrepreneurs 15-16
Recognize Achievements & Rewards 17-19
GSSC Programs and Rally Info 20
Girl Scout Cookie Program Safety Guidelines 21
Operation Cookie/Gift of Caring 22
Cookie Program Vocabulary 23
2
Your Invaluable Role
THANK YOU! Troop Cookie Managers are an invaluable part of the
Girl Scout Cookie Program.® Volunteers like you are the champions,
role models and cookie coaches who help girls discover their
amazing potential and take steps toward achieving their goals.
5 ESSENTIAL SKILLS FOR GIRLS
With your support, girls in the program build essential skills and learn to think like entrepreneurs.
GOAL SETTING Girls learn how to set goals and create a plan to reach them
DECISION MAKING Girls learn to make decisions on their own and as a team
MONEY MANAGEMENT Girls learn to create a budget and handle money
PEOPLE SKILLS Girls find their voice and build confidence through customer interactions
BUSINESS ETHICS Girls learn to act ethically, both in business and in life
Today’s girls are already
thinking like entrepreneurs. *
With your guidance, girls are able
to build on their thinking and
start running their own Girl Scout
Cookie™ businesses.
*SOURCE: “Today’s Girls, Tomorrow’s
Entrepreneurs,” A Report by the
Girl Scout Research Institute
Every Girl Scout has it in her to do great things.
WITH YOUR SUPPORT, SHE’LL RISE TO SUCCESS!
3
What’s New 2020-2021
• Instant Rewards are BACK!
o If a girl sells 25+ Boxes of cookies on the initial sale, they will earn the
2021 patch.
o If a girl sells 50+ Boxes of cookies on the initial sale, they will earn the
2021 Patch & The Goal Getter Patch!
• Initial Sale Leader Reward
o Have 100% participation and receive 2 sets of bowls
for the Leader and Co-Leader.
• Digital Order Card = More Sales = More Rewards = More fun!
o Girls who used the Digital Cookie Platform, in addition to traditional sales,
sold more cookies and reached their goals faster.
o Almost all our 500+ Cookie All Stars had Digital Order sites set up last
year.
• Family Stand – A – Bouts
o Families can host a Stand – A – Bout in front of their own home!
o No work for the Troop Cookie Chair.
o The parent pays online, and Council will allocate the cookies to the girl!
Your busy life picks up speed during Girl Scout Cookie Season. You need
tools and digital resources that not only keep pace, but also help keep you
and your girls moving toward success—while having lots of fun along the
way. We’ve got you covered!
eBudde™ Mobile
The must-have app for volunteers in the Girl Scout
Cookie Program® now has a new name. eBudde Mobile makes your life
simpler by meeting you wherever you are in the season.
× From a troop or service unit dashboard, get all the information you need
× Simple icons take you to important messages, booth locations*, checklists
and more
× Watch training videos and get help from within
the app
*See social-distancing and online safety guidelines.
4
Continued
What’s New 2020-2021
Social Media Shareables
How can you help tomorrow’s female entrepreneurs promote
their Girl Scout Cookie™ businesses? We’ve got all the social
resources you need on LittleBrownie.com.
× Resources are easily searchable by category, including
cookie news, special promotions, holiday themes, profile
pictures and more
× Each post includes a professionally designed graphic and
customizable message
× New posts are added throughout the year
Online Tips & Ideas
Help girls build online marketing skills and learn about
e-commerce with the support of online tools like the Digital
Cookie® platform. We’ve also got inspiration for engaging girls
in virtual activities!
Digital Marketing Tips for Cookie
Entrepreneurs and Families
Girls of all ages should partner with their parents
or guardians to develop a plan to safely market their
cookie business online. Get started using this resource
available at girlscoutcookies.org/digitalmarketingtips.
MAKE IT VIRTUAL!
We’re giving you more ideas and resources
than ever to take your cookie season to the
next level, digitally!
Look for this icon.
Girl Scouts® of the USA Find familiar in-person resources with a tech twist,
has a suite of resources— along with several new digital ideas. These
including social media tools and strategies help girls reach their goals in virtual
more—available for download at environments when in-person is not an option.
girlscoutcookies.org/
troopleaders.
*See social-distancing and online safety guidelines.
5
6
1 Get Yourself Set for
a Great Season
There’s only one way to have a successful Girl Scout Cookie Program®, and that’s to
plan for it! In the remainder of this manual, you’ll find everything you need to plan,
build and celebrate a successful program for 2020-2021.
Here’s how our council handles...
1
ORDERING
Initial Sale cookies are ordered through the eBudde website by February 1. These cookies will
be delivered to your SU Cookie Chair for pick up from them.
Catch Up Orders are cookies sold after the Initial Sale. These cookies need to be picked up at
one of our convenient cupboards between February 8 and May 4.
Booth Sales need to be reserved on our website at www.gssc.us/cookies at least 1 week to the
booth sale.
GIRLS ARE READY…
2 DELIVERY
Delivery of Initial Sale cookies begins the week of February 8. Your SU Cookie Chair
AND YOU ARE, TOO!
79% of Girl Scouts have
will coordinate the delivery with Council and be in touch with all the troops to schedule
pick up times. an entrepreneurial
mindset
3
BOOTH SALES
Please note this aspect of the sale will be dependent on safety regulations from the 91%of Girl Scouts are
CDC, state and local officials, as well as GSUSA. We will continue to monitor the interested in
situation and make adjustments as needed to ensure the safety of our girls and our becoming an
entrepreneur
community at large. Visit www.gssc.us/covid19 for up-to-date info.
Find a location in your area to have your booth sale. If you are having trouble locating
one, call your SU for help. Great locations include banks, supermarkets, bagel shops
and places of worship.
Confirm the date, time & location with your SU Cookie Chair.
Go to www.gssc.us/cookies to reserve your booth sale or call your cupboard at least 1
week prior to the booth sale.
Have fun! Sell, Sell, Sell!
Deposit funds collected to the nearest Capital One Bank with the deposit slip from your
booth sale pickup. DO NOT USE A BANK SLIP FROM THE BANK.
Return any product that was not sold to the cupboard with the receipt from your deposit.
After the booth sale has been entered into the system (about 1 week), be sure to go
back into eBudde and assign the product sold to all the girls that attended that day.
Ç√
WHAT TO DO WITH RETURNS/LEFTOVERS
4
SOURCE: “Today’s Girls,
Tomorrow’s Entrepreneurs”:
Council does not accept any returns from any Initial Sale or Catch Up order. Troops are A Report by the Girl Scout
Research Institute
allowed to return leftover cookies from booth sales by the Wednesday of the following
week.
MONEY HANDLING
5 All money collected for the sale of cookies should be deposited into any Capital One
Bank using only a deposit slip that is assigned to your troop. You should see your troop
number coded at the bottom left of the deposit slip. Troops can also pay online at
www.gssc.us/cookies. 7
1
GET STARTED
Get Yourself Set for
a Great Season
The Girl Scout Cookie Program® is led by girls but getting all
the right tools in place starts with you. We’ve got tools,
resources and helpful info to guide your planning.
FOR YOU
Volunteer Training on eBudde™ Mobile
Training resources and videos allow you to get up to speed fast on
eBudde’s many capabilities. Master the basics, and then check out
Girl Scouts’ National tips on new features for the season!
Program Portfolio
Girls can earn Cookie Business and
What it includes:
Financial Literacy badges and Cookie × Videos
Entrepreneur Family pins for every × Multimedia lessons
year they participate in the Girl Scout
Cookie Program®. Check out the Girl Where you’ll find it:
Scout Badge Explorer or search the × App Store and Google Play
Volunteer Toolkit (VTK) for badges
by grade level. * Find app guidance and the eBudde* Quick Guide.
What it includes:
× Badges and pins that girls can earn
through participation in the cookie
program
Girl Scouts® Built by Me Cookie Planner
× Requirements for earning pins or Create a custom plan for the cookie
badges
season—online, in just minutes! Choose
× Poster
from a menu of options that fit your group’s interests and
Where you’ll find it:
schedules. It’s as simple as taking a short quiz!
× gssc.us/cookies
× girlscouts.org/cookiebadges What it includes:
× girlscouts.org/entrepreneurfamily × Digital questionnaire
× girlscoutcookies.org/troopleaders × Customized plan with links
for poster download to resources
Where you’ll find it:
× CookiePlanner.LittleBrownieBakers.com
× CookiePortal.LittleBrownie.com
8
Continued
1
GET STARTED
Get Yourself Set for
\ a Great Season
HELPFUL INFO
Girl Scout Cookie™ fans are especially eager to support girls when they have a clear picture of
where the money goes. Help them see how the cookie program powers amazing experiences for
girls and prepares them for a lifetime of success. Use this table as a guide:
Troop proceeds 18%
Aside from the many council-programmatic experiences funded by cookie proceeds, troops will earn
$ .70 per package sold. Proceed tiers based on per-girl selling average (PGA).
Council-sponsored programs, events, priorities, training and other support 32%
Financial Aid 15%
Rewards and Incentives 9%
Cost of Cookies 24%
FOR GIRLS
Publications, Forms, Bad Debt 2%
The higher the PGA average, the more girls earn!
PGA is the Total boxes sold by the troop divided by the Girls at Cadette level or older can opt out
number of registered Girl Scouts of rewards for $.05 more. Girls will still
receive patches earned.
PGA $ Per Box Service Units receive $.05 cents a box.
200+ Additional $ .05 If a SU has a 5% increase over the prior
year they will receive $.10 cents a box.
300+ Additional $ .10 If a SU has a 10% increase over the prior
year they will receive $.15 cents a box.
Customers look forward to
our cookies every year!
Girl Scout Cookies® are $ 5
per package for all varieties.
9
1
GET STARTED
Get Yourself Set for
a Great Season
Follow These Guidelines for a
Smooth Cookie Pickup Day
• Know exactly how many cookie cases you ordered of each variety.
• Arrive at your scheduled pickup time.
• Make sure to have enough vehicles to load your order (see graphic below for help!).
• Pull all your vehicles into the line at the same time.
• Check in and receive your pickup ticket.
• Give pickup ticket to loader and count the cases as they’re loaded in.
• Sign for your order and take your receipt.
HOW MANY COOKIE CASES CAN YOUR CAR CARRY?
Can I
return
Cookies
? INITIAL ORDERS & CATCH UP ORDERS CANNOT BE RETURNED.
Troops are responsible for counting and verifying the total number of cases.
Unsold cookie boxes at a Booth Sale may be returned to the original cupboard they were
picked up from no later than the Wednesday following the booth sale.
102
GET STARTED
Meet with Girls and Families
1 Hold a Cookie specific family meeting
Hold a short family meeting so girls can tell their families about
their goals and ask for assistance. At the meeting, adults can
ADDITIONAL RESOURCES
complete permission forms and sign up to help.
Girl Stories
Need to Make it Virtual? Host a Virtual Meeting and email
Get everyone inspired with Parent/Caregiver Permission Forms to families. You’ll find
stories of girls who are forms online at www.gssc.us/cookies
leading boldly as cookie
entrepreneurs and shining
brightly as a result. These
resources were originally
2 Share your troop’s goal and how you’ll get there
Open the conversation by outlining the goal or experience the
designed for in-person use girls are working toward. Talk about the decision-making
but can also work with process and share what the goal means to their girl.
digital tools. Each SU has
a Zoom account. If you
need help arranging a
virtual meeting, talk to your 3 Outline the immediate and long-term benefits of the program
The 5 skills girls learn in the cookie program set them up for
SU Coordinator.
success in school, extracurriculars and beyond; helping parents
and caregivers understand the big picture goes a long way in
building the support you need.
What it includes:
× Video and editorial
profiles of girls who have 4 Review Health and Safety Guidelines
Before participating in any money-earning Girl Scout activity,
improved their
communities and gone on it’s super important for girls and adults to review the following
fun adventures with their materials
cookie earnings.
• Digital Marketing Tips for Cookie Entrepreneurs and Families
(PDF) — English
• Supplemental Safety Tips for Online Marketing (PDF)
Where you’ll find it: — English
× LittleBrownie.com, • Practical Tips for Parents (PDF) — English | Español
Girls, Teens and Videos • Safety Tips for Product Sales (PDF) — English
5 Want
. more help Getting Started?
Check out our Troop Resources page at girlscouts.org. which includes
Family Meeting Guides for each Girl Scout Level.
Cookie Program Family Meeting Guides
for Daisies, Brownies, Juniors, Cadettes, Seniors,
and Ambassadors (PDF)
Cookie Family Connection Guide (PDF)
11Continued
2
GET STARTED
Meet with Girls and Families
FOR GIRLS
Share Her Cookie Story* Girl Scouts® My Cookie Friend Goal-setting activities
Encourage girls in your troop to Girls love earning the newest mascot Teach girls everything they need to
share their inspiring Girl Scout plush! Pump up the excitement by know about reaching high goals,
Cookie™ stories with the world for a encouraging girls to explore our while having loads of fun.
chance to be featured on Girl Scouts’ mascot’s official
website. We designed it to be These downloadable crafts can
“Think Outside the Cookie Box”
educational and inspirational! be done together or individually—
gallery, the Girl Scout blog, Facebook,
online or in-person—to help girls
Twitter, Instagram and more.
What it includes: track their progress through the
What it includes: × Fun facts season.
× Online form to submit her cookie × Games
× Videos What it includes:
story
× Activities and crafts × Quick, inspiring ideas for making
Where you’ll find it: the most of Girl Scout Cookie
× girlscouts.org/poweredbycookies Where you’ll find it: Season
× MyCookieFriend.com
Where you’ll find it:
× LittleBrownie.com, Volunteers
section
FOR FAMILIES
Cookie Entrepreneur
Family Guide
Family Pin collection
Use this inspirational brochure to
Encourage families to support girls as they learn to
introduce and welcome families to the
think like entrepreneurs and run their own cookie
Girl Scout Cookie Program®.
businesses. Girls can earn all 13 pins in the
What it includes: collection—one unique pin for every year they
× Reasons for participating participate.
× Tips on how families can support girls
× Family projects What it includes:
× Safety rules × Activity sheets to help girls at all levels
× And much more! × Tips for families
Where you’ll find it: Where you’ll find it:
× LittleBrownie.com, Families section × girlscouts.org/entrepreneurfamily
*See social-distancing and online safety guidelines.
123
OPEN FOR BUSINESS
Tap into the
Power of eBudde ™
eBudde™ Mobile
Stay in the know, on the go! This must-have app puts power at your
KEY ACTIONS ON APP fingertips, wherever you are in the cookie season.
Initial Order taking begins: What it includes:
× Streamlined dashboard
December 21, 2020
× Easy management of orders
and rewards
× Important messages and upcoming events
Initial orders due:
× Help Center
Girls January 30, 2021 Where you’ll find it:
× App Store and Google Play
Troop Feb 1, 2021
Last day for troops to update
eBudde, including rewards GETTING STARTED
(by 11:59p.m.): Go to cookieportal.LittleBrownie.com
May 9, 2021 When accessing eBudde™ for the first
time this season:
1. You will receive a welcome email with a LOGIN link.
Final rewards delivery to
2. Click on the LOGIN link within the email.
service unit: 3. On the PASSWORD screen, set up your new password and
SUMMER 2021
confirm.
4. At the PROFILE screen, enter the new password you set
up in Step 3. Review/enter all additional information.
5. Select eBudde.
eBudde tools are collected in tabs you’ll see at top of page.
Click each tab to execute various tasks.
Contacts Tab
1. Review information; click EDIT to make any necessary
changes.
Settings Tab
1. Select the specific troop whose information you want to edit
from the list to the left of your screen.
2. Mark Opt-out rewards for additional profits. (Cadettes,
Seniors & Ambassadors Only)
3. Click UPDATE to accept all changes.
13Continued
INITIAL ORDER
Remember:
You can place initial orders from your mobile device with the eBudde Troop App Plus™. Video
training and eBudde help are built right in!
Initial Order Tab
1. Click each girl’s name; go to bottom of screen, click in highlighted fields to begin entry.
2. Press the Tab key to navigate fields and enter the girl’s total cookies order in packages by variety.
3. Click OK button to save change for girl.
4. Repeat for each girl.
5. It is suggested by Council that you round down your initial order. The system will automatically
total the troop order and round it up to the nearest full case. Please adjust your order downward to
full cases.
6. SAVE the page.
7. Carefully review the totals at the bottom; if correct click SUBMIT ORDER. Remember, you cannot
change the Initial Order after it has been submitted. Contact your volunteer manager or the
product sales staff to make changes.
8. Click PRINTABLE VERSION to print a copy for your records.
Reports Tab
1. Click FILL OUT next to Initial Rewards Order.
2. Click on individual girls’ names to review Girl Reward Orders and click SUBMIT GIRL ORDER, if
applicable.
3. Enter or review total rewards earned.
4. Click SUBMIT REWARD ORDER to submit your total order.
Rewards Tab
1. Click FILL OUT next to Final Reward Order.
2. Click on individual girls’ names to review Girl Reward Orders and click SUBMIT GIRL ORDER.
3. Enter or review total rewards earned.
4. Click SUBMIT to submit your order.
Sales Report Tab
1. Review final package numbers.
2. Review your receipts.
3. Review your Gift of Caring.
Girls Tab
1. Enter girls’ t-shirt size and sales goal in packages.
2. Click UPDATE to accept all changes.
144
C
OPEN FOR BUSINESS
Help Girls Succeed as
Cookie Entrepreneurs
Girl Scout Cookie™ entrepreneurs are can-doers who grow bolder with
every step they take in the Girl Scout Cookie Program. ® So how can you
inspire girls to take their first leap into the program and keep moving
toward big goals? We’ve got you covered with tools and resources that
promote hands-on learning, collaboration and more—skills that are
building blocks of entrepreneurship.
KEY DATES
Distribute materials Early December
Social Resources
Initial order taking begins December 21
This resource helps you find the right
words (and pictures) to promote the DOC is available December 21
cookie program. It’s social planning
made simple! Virtual Cookie Rally January 15
What it includes: Initial order taking ends January 29
× Posts covering multiple categories: Catch up order taking begins January 30
Cookie news
Special promotions Troop Initial order due in eBudde™ February 1
Holiday themes
Profile pictures Cookie booths begin February 5
Where you’ll find it:
× LittleBrownie.com Froze My Cookies Off Weekend February 5-7
× Additional social media tools are Begin picking up catch up orders February 8
available
at girlscoutcookies.org/troopleaders Delivery of Initial order cookies begins February 8
National Girl Scout Cookie Weekend February 19-21
Initial order money due March 2
Cookie sale ends May 4
Troop girl rewards order due in eBudde May 9
15Continued
4
OPEN FOR BUSINESS
Help Girls Succeed as
Cookie Entrepreneurs
Here are the basic tools for your budding Cookie Entrepreneurs. Please visit gssc.us/covid19 for
any restrictions due to COVID-19. We are continually monitoring the situation.
FOR GIRLS
Booth Events*
Girl Order Cards*
Girls can build on the momentum of their
Many customers look forward to initial orders by getting extra creative
girls paying them a visit with an with a booth event. They can set up
order card in hand. Girls take down shop as a troop in front of retail stores or
Digital Cookie® platform*
orders for cookies and then turn in other community spaces. Girls will have
their card to you or a designated Girls can personalize their own fun working toward their goals together!
cookie volunteer, who enters the e-commerce site and invite friends and
orders into eBudde. ™ family to support! Customers have two Girls can open Virtual Girl Scout
delivery options: in-person drop-off or Cookie Booths on social media! For
Want to keep a safe distance? Use teens, social media is a great way to
direct shipment to their home.
the door hanger order cards or spread the word about their cookie
(Girl Delivery option ends with Initial
encourage customers to order over businesses. Parents and guardians
Sale on January 29, 2021)
the phone. should do the posting on social media if
What it includes: the girl is under age 13, but the girls
What it includes: × Features that allow girls to set their
× Order card where girls can should have a hands-on role in
cookie goals, track their progress,
capture order information from marketing their cookie business.
manage orders and inventory, learn
neighbors, friends and family Internet safety skills and more
members What it includes:
Where you’ll find it: × Booth decorating ideas
Where you’ll find it: × Safety resources are available at × Tips for bundling Girl Scout Cookies®
× Supplied by GSSC. girlscoutcookies.org/troopleaders × Fun graphics girls can use
FOR YOU AND GIRLS
× Shareable social media posts
× Virtual Cookie Booths step-by-step
Girl Scouts® Cookie House Party* Help girls organize and host a guide
Virtual Cookie Party using Facebook Where you’ll find it:
This winning strategy is a lot of fun for
Live, Google Meet or Zoom. To drive × LittleBrownie.com, Volunteer section
girls. With your guidance, girls invite
success, girls can deliver their business × pinterest.com/lbbakers/
friends and family to hear stories
pitch to their guests, demonstrate a
about their plans for cookie earnings.
cookie recipe and more! *
Guests learn they can support girls’
goals in a big way when they What it includes:
purchase cookies by the case. × Video overview
× Invitations
TIP: Host the party at a local school × Recipe cards MAKE IT VIRTUAL!
or community center. Often, these × Décor and giveaway ideas Check out LittleBrownie.com for more
sites have a central location, and it virtual ideas, inspiration and resources!
Where you’ll find it:
could save you some clean-up time.
× Blog.LittleBrownieBakers.com
*See social-distancing and online safety guidelines.
165
CELEBRATE
Recognize
Achievements
Make the most of girl accomplishments, like a girl reaching her goal.
Thank customers, tell stories about your cookie experiences or throw a
party for your troop.
FOR GIRLS
Recognizing Girls
Girl Scout Cookie™ Season is the time for girls to start thinking like
entrepreneurs. From the earliest planning meetings through the
booth phase, recognize and encourage girl development of an
Celebrate Achievements*
entrepreneurial mindset—whether it’s being curious about how
things work or embracing challenges.
They’ve earned it! Plan a
celebration that gives you the
opportunity to pass out rewards
What it includes:
to girls, while highlighting × Certificates
individual and troop × Patches
achievements. Discuss how the
funds can be used for future Where you’ll find it:
activities. × LittleBrownie.com, Volunteer section
× gssc.us Look under Cookies & More
Make the celebration virtual! Send “Thanks!”
Visit LittleBrownie.com for ideas
like reward unboxing, virtual Thank everyone involved with your
ceremonies, and more! troop’s success, including families, friends, businesses and
CONGRATULATIONS! fellow volunteers. Find
card templates and ready-to-post social graphics on
LittleBrownie.com. Loads of clip art is also available on the
site to help you and girls create your own messages
of appreciation.
What it includes:
× Social posts
× Card templates
× Clip art
Where you’ll find it:
× LittleBrownie.com, Volunteers, Clip Art and Social Media
sections
*See social-distancing and online safety guidelines.
175
CELEBRATE
REWARDS
INITIAL REWARDS Earned Dec. 21 – January 29
CV CV
Goal Getter Patch
2021 Patch 50+ boxes Initial Sale Samoa Phone Chair
25+ boxes Initial Sale Padfolio
Instant Reward 125+ boxes Initial Sale
Instant Reward 225+ boxes Initial Sale
We’ve Got This Patch
12 boxes 150 Cookie Boxes &
Cooling Bandana Ice Cream Bowls
15+ Emails sent as
100 – 149 boxes
50 – 99 boxes part of The Mags &
Munchies Fall Product
Sale, Earn the Me2
Avatar Cookie Patch
Plush Horse
200 – 249 boxes T-shirt
Journal and Cookie Decals
Pocket Pillow
150 – 199 boxes
250 – 349 boxes
TROOP REWARD
Mint to Achieve T-shirt
When your Troop sells
2000+ Boxes overall, each
Girl in Troop that
participated gets a T-shirt!
Glow in the Dark Blanket
350 – 399 boxes
185
CELEBRATE
REWARDS
Rewards are Cumulative from 12 – 399 boxes
DIGITAL COOKIE REWARDS
Cable Horse
DOC 25+ Boxes
Cookie Techie Patch
Samoa Dangler Phone Light
Send 15+ Emails
DOC 50+ Boxes DOC 150+ Boxes
COOKIE ALL-STAR REWARDS All girls who sell 500+ boxes of Cookies will be invited to a Special Virtual Experience with Disney on
Broadway. Participating Girl Scouts will receive one Disney on Broadway merchandise item and a Disney Girl Scout patch
500+ REWARDS
Customizable 6 Month KIWICO Fire HD Kids Edition
Converse Subscription Tablet
American Girl Doll
1000+ REWARDS
1 Week Summer 12 Month KIWICO AirPods Pro
Day Camp Netbook Subscription
2000+ REWARDS 3000+ REWARDS
Selfie Station/Vlog Kit
iPod Touch and Ring
Light
IPAD WIFI only XBOX 1
2 Weeks Summer
Day Camp
19GSSC Programs & Rallies
Save the Dates
We’ve got new virtual trainings this year to make sure you have Join us on January 15th for a
the information you need to have the best year ever! This year
we will be introducing COOKIE UNIVERSITY, a program for Daisies VIRTUAL COOKIE RALLY!
and Brownies that shows them the fundamentals of the Cookie • Review the Cookie Lineup
Program in a fun new way. We will have Cookie Badge Programs
• Learn the 5 Essential Skills
at all levels. And COOKIE ROOKIE training is BACK, but this time
• Meet this year’s Mascot, HOPE
it’s VIRTUAL! Join our Cookie Guru Kelly Drechsler, as she gives
you the tools and knowledge to take the Cookie Program by • Learn TOP SELLER SKILLS
storm. Look for more information on how to sign up at gssc.us • See the newest Cookie Inspired
and follow us on social media for the most up-to-date info. Merchandise
• Raffles, Prizes, and FUN!
From Rookie to Top Cookie!
Join GSSC’s Cookie Rookie Training
Learn about the Girl Scout Cookie Program and how to become
a top Troop Cookie Chair.
This training is for new or returning Troop Cookie Chairs.
December 7th & 10th
*Stay tuned for times. Trainings will be recorded.
20Girl Scout Cookie Program®
Safety Guidelines
An essential part of your action plan for a successful Girl Scout Cookie™ Season is reviewing safety
guidelines with girls and their parents or guardians. Always follow the safety rules for selling Girl
Scout cookies:
• Show you’re a Girl Scout—Wear the Girl Scout membership pin and/or Girl Scout clothing t
identify yourself as a Girl Scout.
• Buddy up—Always use the buddy system. It’s not just safe, it’s more fun.
• Be streetwise—Become familiar with the areas and neighborhoods where you will be selling Girl
Scout cookies.
• Partner with adults—Adults must accompany Girl Scout Daisies, Brownies and Juniors
• when they are taking orders, selling or delivering product. Girls grades 6-12 must be supervised by
an adult when selling door-to-door and must never sell alone. Adults should be present at a cooki
booth in any public place at all times.
• Plan ahead—Always have a plan for safeguarding money and avoid walking around with lar
amounts of it or keeping it at home or school. Give proceeds to supervising adults, who shoul
deposit it as directed by your Girl Scout council as soon as possible.
• Do not enter—Never enter the home or vehicle of a person when you are selling or making
deliveries. Avoid selling to people in vehicles or going into alleys.
• Sell in the daytime—Sell only during daylight hours, unless accompanied by an adult.
• Protect privacy—Girls’ names, addresses, or email addresses should never be given out to
customers. Use a group contact number or address overseen by an adult for customers to request
information, reorder or give comments. Protect customer privacy by not sharing their informati
except for the product sale. Girls should never take credit card numbers.
• Be safe on the road—Always follow safe pedestrian practices, especially when crossing at
intersections or walking along roadways. Be aware of traffic when unloading product
passengers from vehicles.
• Be Net wise—Take the GSUSA Internet Safety Pledge before going online and follow the specifi
guidelines related to marketing online. Girl Scouts cannot collect money online. GSUSA Safety
Tips
Girl Scouts® resources:
Where you’ll find it:
× Digital Marketing Tips for Cookie Entrepreneurs and Families
× girlscoutcookies.org/digitalmarketing
× Supplemental Safety Tips for Online Marketing
× girlscoutcookies.org/troopleaders
× Practical Tips for Parents
× girlscouts.org
× Safety Tips for Cookie™ Entrepreneurs
× gssc.us/cookies
× Safety Tips for Product Sales
× Your Councils’ Volunteer Essentials and Safety Activity Checkpoints
21
*See social-distancing and online safety guidelines.Operation: Cookie/Gift of Caring
All across our country and our world, Girl Scouts have always
stepped up in times of need. Operation: Cookie allows Girl OPERATION: COOKIE/
Scouts to donate boxes of cookies to our service women and men. GIFT OF CARING REWARDS
Last year we extended our donations to include our Hometown
Gift of Caring Patch
Heroes, like first responders and other essential workers
25+ Gift of Caring
Donating a box to our service personnel is the perfect suggestion Boxes
for those customers who want to help without bringing home a We’ve Got This
box. There are additional rewards that can be earned by Necklace
participating in this aspect of the Cookie Program that runs from 50+ Gift of Caring
Boxes
December to May.
Learn more at www.gssc.us/opcookie
Girl Scouts
donated over
100,000 boxes of
Girl Scout Cookies
to Essential
Workers and
Military Personnel
in 2020!
Have a Loved One
Stationed
Overseas?
We will send care
packages to your friends &
family in the US Military.
Contact us at
productsales@gssc.us
22COOKIE PROGRAM VOCABULARY
ACH - Automated Clearing House is the banking system that allows GSSC to direct deposit rebates into the
troop account.
Allocating - Assigning the product to Girl Scouts from catch up orders and booth sales in the eBudde
system.
Booth Locator - Visit girlscoutcookies.org & type in your zip code to locate a cookie booth near you.
Cookie Booth - A stationary sale of Girl Scout cookies at a public location.
Cookie Captain - New program offered to top selling Cadettes, Seniors, and Ambassadors where they
mentor younger girls on the cookie program.
Cookie Cupboard - Local sites where additional inventory is stored and where troops can pick up additional
cookies located in Commack, Bayport & Riverhead. See pg. 20 for details.
Cookie Planner - New online tool from Little Brownie Bakers to help volunteers plan their cookie season.
Visit www.cookieplanner.littlebrowniebakers.com to learn more.
Cookie Rookie Training - Training held for new or returning Troop Cookie Chairs on how to have a
successful cookie season. Check www.gssc.us/cookies for training dates and times.
Cupboard Receipt - This is a 4-part carbon copy receipt that must be signed any time a troop picks up
additional cookies from a cupboard. Make sure you keep one copy of the receipt for your records. Troops
are responsible for ALL additional cases of cookies taken from a cupboard during the sale. All payments
must be made within 2 weeks from the pickup.
Digital Order Card (DOC) - This year, girls will be able to sell cookies online using the Digital Order Card.
Girls create a custom website and send out a link to their site via email to potential customers. Customers
can order cookies and have them shipped to them, girl delivered or choose to donate the cookies to our
Operation: Cookie Program.
eBudde - Bakery website used by Troop Cookie Managers to order cookies, track troop/girl sales, record
troop finances, and calculate, order and submit rewards.
Initial Cookie Sale - Portion of the sale that takes place prior to February 3. There are special rewards given
for this part of the sale.
Little Brownie Bakers (LBB) - Little Brownie Bakers is our bakery partner for the cookie sale. They supply
our council with cookies and have great resources to help girls and volunteers to be successful in the cookie
sale. Visit www.littlebrowniebakers.com for information, resources, and more!
Operation: Cookie/Gift of Caring - In this council-wide project, customers can purchase virtual packages
of cookies that GSSC will deliver to the military or our Hometown Heroes. The girls collect the money but do
not physically take possession of the cookies.
Service Unit Cookie Manager (SUCM) - Volunteer mentor for troops and individual girl members in an
assigned service unit.
Stand-a-bout - Having trouble locating a place to hold a booth sale. Host a stand-a-bout right out in front of
your house just like a lemonade stand!
Troop Cookie Manager (TCM) - Volunteer manager responsible for monitoring the cookie sale for a single
troop.
Troop Receipt Books - Each troop is given a pocket-sized receipt book to be used when collecting any form
of payment from girls & their families. They may also be used at booth sales to keep track of money.
23
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The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, are owned by Girl Scouts of the USA. The LITTLE BROWNIE BAKERS® name and mark, and
all associated trademarks, are owned by Fruity Inc., an affiliate of Ferrero Int’l, S.A. ®, ™ & © 2020 Ferequity Inc. WGT_060320You can also read
