Service Unit Cookie Manager Guide 2021 - Girl Scouts Heart ...
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Service Unit Cookie Manager Guide
2021
RESOURCES AT YOUR FINGERTIPS eBudde ebudde.LittleBrownie.com our Command Center for managing the cookie program. Watch "How to" videos, download Y forms, clipart, virtual rally information, order cookies, track girl activity and order girl rewards. eBudde App Download this free app in iPhone App Store or through Google Play. VIP eTraining VIPeTraining.LittleBrownie.com/Login.aspx Get step-by-step Girl Scout Cookie Program training whenever you’d like it! Council Website girlscoutshs.org/cookievolunteer Visit our site to find procedures, forms, manuals and other helpful information. Little Brownie Bakers LittleBrownieBakers.com Find girl activities, marketing ideas, cookie facts, program resources and clipart to help girls prepare for the cookie sale from our official cookie baker. Little Brownie Bakers YouTube Channel youtube.com/LittleBrownieBakers Check out our library of inspiring videos featuring real girl stories and selling tips. Volunteer Blog blog.LittleBrownieBakers.com Check out the volunteer blog for exciting girl activities and booth ideas. Digital Cookie digitalcookie.girlscouts.org/ Girl Scouts can set up their own personalized sales pages, take credit card payments and ship cookies directly to their customers. Booth Sale Recorder App Download this free app in iPhone App Store or through Google Play. Record sales in real time at booths, making record-keeping a snap. Girl Scouts of the USA GirlScoutCookies.org Locate info on GS Cookie Program and national cookie badges and pins. Built By Me Cookie Meeting Planner builtbyme.littlebrowniebakers.com Council Cookie Swap Facebook Group facebook.com/groups/GSHSCookieSwap Swap extra cookies, search for needed cookies and to connect with other Girl Scout Cookie volunteers!
Thank You for volunteering to serve as a Service Unit Cookie
Manager. Your efforts are extremely important to the success of
the Girl Scout Cookie Program!
Our Council offers this program to increase opportunities for girls.
Proceeds generated from this program create funds for troops and
service units, provide services for girls and develop quality training
for adults.
Without you, this would not be possible.
5 ESSENTIAL SKILLS FOR GIRLS
With your support, girls in the program build essential skills and learn
to think like entrepreneurs.
GOAL SET TING Girls learn how to set goals and create a
plan to reach them
DECISION MAKING Girls learn to make decisions on their
own and as a team
MONEY MANAGEMENT Girls learn to create a budget and
handle money
Today’s girls are already
PEOPLE SKILLS Girls find their voice and build confidence
through customer interactions thinking like entrepreneurs.*
BUSINESS ETHICS Girls learn to act ethically, both in With your guidance, girls are
business and in life
able to build on their thinking
and start running their own
Girl Scout Cookie™ businesses.
*SOURCE: “Today’s Girls, Tomorrow’s
Entrepreneurs,” A Report by the
Girl Scout Research Institute
2021
Your busy life picks up speed
during Girl Scout Cookie Season.
You need tools and digital resources
that not only keep pace, but also
help keep you and your girls moving
toward success—while having lots
of fun along the way. We’ve got
you covered!
eBudde ™ Mobile
The must-have app for volunteers in the Girl Scout
Cookie Program now has a new name. eBudde
®
Mobile makes your life simpler by meeting you
wherever you are in the season.
• From a troop or service unit dashboard, get all
the information you need
AVAILAB • Simple icons take you to important messages,
LE
FO booth locations, checklists and more
R
DO
W • Watch training videos and get help from within
the app
N
LO
AD
4
MAKE IT VIRTUAL!
We’re giving you more ideas and
resources than ever to take your
cookie season to the next level,
digitally!
Look for this icon.
Virtual Resources on LittleBrownie.com
Visit LittleBrownie.com for virtual activities,
resources and digital tools that allow you to
customize an experience that makes sense for
your troop. Use a few, use them all, or create your
own!
Girl Scouts’ Online
Safety Resources
Whatever approach you decide to take this Girl
Scout Cookie Season, we have tools to equip you
to be flexible in a range of environments. You can
find Girl Scouts safety materials and resources
®
in the Selling Cookies Safely Guide, and additional
information at girlscoutcookies.org/troopleaders.
COUNCIL COOKIE FORMS
HOW THE COOKIE CRUMBLES
2020-2021 Troop Product Program
Manager Agreement and Policies
2020-2021 Troop Product Sale ACH
Debit Authorization Form
With 100% of cookie proceeds staying local, talk with parents about how
every box of cookies benefits girls. Product Program Proceeds Standards
• Cost of Cookies: $1.11 • Girl, Troop, Service Unit Rewards: $.92 2021 Volunteer T-Shirt Order Form
• Girl Program: $1.05 • General Management: $.54 Due March 30, 2021
• Membership Support: $1.03 • Property Management: $.32
• Bad Debt: $.03 2021 Cookie Program Parent/Guardian
Permission and Responsibility Form
Girl Scout Cookie/Council-Sponsored
Product Sale: Safety Activity
Checkpoints
Selling Cookies Safely Guide
2021 Girl Initial Order Summary
2021 Cookie Program Girl Balance
Sheet
2021 Cookie Outstanding Balance Form
Due March 24, 2021
2021 Service Unit Cookie Manager
Evaluation
SERVICE UNIT SHIRT
Loved by Millions We've Got This Mint to Achieve
Green long sleeve t-shirt Purple sweatshirt Mint short sleeve t-shirt
Adult Small - XL $11 Adult Small - XL $15 Adult Small - XL $11
Adult 2XL - 3XL $ 13 Adult 2XL - 3XL $17 Adult 2XL - 3XL $ 13
Due January 11 Due January 11 Due March 22
Order Here
Maximum of one shirt, per style, per service unit cookie manager person.
After you hit submit you will be redirected to PayPal for payment. You can use a credit/
debit card, or your PayPal account. Unpaid shirts will not be ordered.
DECEMBER 2020
DECEMBER 2020
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1 2 3 4 5
6 7 8 9 10 11 12
Digital Cookie
Volunteer
Access
13 14 15 16 17 18 19
Digital Cookie Troop Cookie Service Unit
Parent Access Program Training Cookie
Webinar Manager Online
@ 6:30 p.m. System
Troop Cookie Girl Scout Cookie
Overview
Program Training Program Starts
@ 6:30 p.m.
Webinar with Digital
@ 3 p.m. Cookie orders
20 21 22 23 24 25 26
27 28 29 30 31
JANUARY 2021
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1 2
Girls Start
In-Person Orders
3 4 5 6 7 8 9
Service Unit Troop eBudde Troop Required
Secured Booth Webinar: Forms Due to
Sites Due to Starting Your Council:
Council Sale/Q&A (Agreements,
@ 6:30 p.m. Policies, ACH
Forms and
Financial Reports)
10 11 12 13 14 15 16
Troop eBudde Troop eBudde eBudde Booth
Webinar: Digital Webinar: Scheduler – Open
Cookies & Q/A eBudde Booth to View
@ 6:30 p.m. Scheduler/Q&A
@ 6:30 p.m. Service Unit
Delivery Site
Information Due
to Council
17 18 19 20 21 22 23
Fall Product PGA eBudde Booth Girls Submit Initial eBudde Booth
Reward Booth Scheduler – Orders to Troops Scheduler –
Sale Picks due to Round 1 – Jan. Round 2 – Jan.
Council by 21 at 7 p.m. – 23 at 12 p.m. –
10 a.m. Jan. 23 at Jan. 25 at
11:59 a.m. 9:59 a.m.
Troop eBudde
webinar:
Entering Girl
Orders,
Rewards,
Delivery, Q & A
@ 6:30pm
24 25 26 27 28 29 30
Troops Submit Service Units eBudde Booth Troop eBudde eBudde Booth
Initial Cookie & Submit Initial Scheduler – Webinar – Scheduler –
Reward Orders Cookie & Reward Round 4 – Jan. Cookie Round 5 – Jan. 29
in eBudde - Orders in 27 at 6 a.m. – Delivery/Q&A – at 1 p.m. – Jan. 31
Locked out at eBudde – Locked Jan. 29 at 6:30 p.m. at 8:59 p.m.
Midnight Out at Midnight 12:59 p.m.
eBudde Booth
Scheduler –
Round 3 – Jan.
25 at 10 a.m. –
Jan. 27 at
5:59 a.m.
31
eBudde Booth
Scheduler –
Round 6 – Jan. 31
at 9 p.m. – Feb. 2
at 9:59 p.m.
FEBRUARY 2021
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1 2 3 4 5 6
Troops print Large Order Large Order Memphis Area Memphis Area Memphis Area
Delivery Memphis Area Memphis Area Count-N-Go Count-N-Go Count-N-Go
Confirmation Count-N-Go Count-N-Go
eBudde Booth Jackson Area
eBudde Booth Scheduler – Count-N-Go
Scheduler – Round 8 – Feb.
Round 7 – Feb. 2 4 at 11 a.m. – eBudde Booth
at 10pm – Feb. 4 Feb. 6 at Scheduler –
at 10:59am 11:59 a.m. Round 9 – Feb. 6
at 12 p.m. – Feb.
8 at 8:59 a.m.
7 8 9 10 11 12 13
eBudde Booth Service Unit Service Unit Service Unit Cookie Booth Cookie Booth
Scheduler – Cookie and Cookie and Cookie and Weekend #1 Weekend #1
Round 10 – Cupboard Cupboard Cupboard
Feb. 8 at 9 a.m. – Deliveries Deliveries Deliveries
Feb. 10 at
9:59 p.m. eBudde Booth
Scheduler –
Service Unit Open Round –
Cookie and Feb. 10 at 10pm –
Cupboard End of Sale
Deliveries
14 15 16 17 18 19 20
Cookie Booth Cookie Booth Cookie Booth
Weekend #1 Weekend #2 Weekend #2
Girls submit ½
Payment to
Troops
21 22 23 24 25 26 27
Cookie Booth Troop ACH ½ Troop eBudde Troop ACH ½ Cookie Booth Cookie Booth
Weekend #2 Payment Webinar: Digital Payment from Weekend #3 Weekend #3
Shortage Cookie/Allocating Troop Bank
Information due Cookies/Q&A Accounts
to Council @ 6:30 p.m.
28
Cookie Booth
Weekend #3MARCH 2021
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1 2 3 4 5 6
Cookie Booth Cookie Booth
Weekend #4 Weekend #4
7 8 9 10 11 12 13
Cookie Booth Digital Cookie Cookie Booth Cookie Booth
Weekend #4 Girl Delivery Weekend #5 Weekend #5
Option Ends
Troop eBudde
Webinar:
Finalizing Your
Sale/Q&A
@ 6:30 p.m.
14 15 16 17 18 19 20
Booth Sales End Girls Submit Troops submit
Cookie Balance Rewards Order
Last Day for to Troop in eBudde –
Digital Cookie Troops locked
Orders Cookie Flair out of eBudde
Submission at midnight
Deadline
Troops must
Red Wagon have cookie
Submission balance
Deadline deposited into
troop bank
account
21 22 23 24 25 26 27
Service Units Volunteer T-Shirt Troop ACH Final
Submit Rewards Order Deadline Payment
Order in eBudde to Council Shortage
– Locked Out of Information due Sunday, April 4
eBudde at Cookie Flair to Council Cookie Flair online voting ends
Midnight online voting Thursday, April 29
begins Outstanding Rewards begin shipping to SUCMs
Balance Form Mid-May
DEADLINE to SU disperses rewards to Troops
Council Late-May
SU Proceeds Paid via ACH
28 29 30 31
Late July
Troop ACH Final Super Troop Proceeds Paid via ACH
Payment from
Friday, September 10
Troop Bank
Accounts
Passport Bucks ExpireService Unit Tips and Training Points
Prior to Traning Give your contact information and let them know they can
Secure a date, time, location or virtual option for your always call you for help.
training. Make sure all Troop Cookie Managers are aware of
your dates and times in advance. Send invitations, emails Troop Cookie Manager Agreement and Policies
or make phone calls. Use the Troop Cookie Manager Agreement + Policies
(obtained at your troop training) to set up each troop in
Review Sale dates (set service unit dates if needed). eBudde.
Service Units can set an earlier date for troops to submit • You must have a signed form before troops can
orders and money to them. Set a realistic deadline participate in the sale
for orders to be turned in. Troops should be given the • A list will be provided by council of those forms
opportunity to sell for the entire time of the sale. already on file.
Download training PowerPoint and make changes if Automated Clearing House (ACH)
necessary. • Explain that payment via ACH is mandatory.
• A list will be provided by council of those forms
*Encourage troops to visit the VIP learning site prior to already on file.
training, www.viptraining.littlebrownie.com
Financial Reports + Bank Statements
Tips and Key Points for Training Troops must submit a financial report through the
Be enthusiastic and make it fun! Have icebreaker games or Volunteer Toolkit (VTK) prior to Septemer 30 of the
sale-related trivia questions. previous year to participate in the Girl Scout Cookie
Program. If you have troops that have not done so, contact
Girls and troops must be registered for the 2020/2021 Council Care at 800-624-4185 or info@girlscoutshs.org for
membership year before they receive their troop cookie assistance.
packets.
Two Fully Screened Volunteers
Explain the importance of the Cookie Sale Program: Troops must have two registered adult volunteers, with
• For girls – it’s a program activity that teaches girls life completed background checks, with one Leader and one
skills such as goal setting, planning, organizational Co-Leader listed in the MyGS community.
skills; and teamwork
• For troops – the chance to earn funds for activities Permission Forms
• For council – the opportunity to continue the quality Troops must collect a Parent/Guardian Permission and
programs, activities, and services currently being Responsibility Form for each girl before she is allowed to
offered as well as those planned for the future participate in the sale.
• Troops keep forms on record until all payments have
Girls and their families must always decide whether or not been made to the council at the end of the sale
to participate. Leaders do not make that decision for them. • If permission forms for Fall Product had the approval
for cookies, you can use the same permission form
Encourage leaders to appoint parents to help as Troop
Cookie Managers: this helps take the pressure off the Cookies
leaders and keeps parents involved. All 8 varieties will be included on the order card.
• $5 Cookies: Thin Mints, Samoas, Tagalongs, Do-Si-
Explain the importance of troops and girls discussing and Dos, Trefoils, Lemon Ups
setting goals. • $6 Cookies: S’mores and gluten-free Toffeetastics
• An easy way to do this is to utilize the Cookie Program
materials provided by Little Brownie
• More activities and additional resources can be
found on the Little Brownie Bakers website at
www.littlebrownie.com
Encourage everyone to visit the cookie page on the council
website at www.girlscoutshs.org/cookies.
Distribute and review all materials.Service Unit Tips and Training Points
Review the Troop Cookie Manager Guide Extra Proceeds Option
Let leaders know that the Troop Cookie Manager Guide may Cadette, Senior and Ambassador troops can choose to
help answer their questions after the training. earn $0.07 per box more instead of earning rewards. Girls
• Briefly review each page to let leaders know what within the troop choosing the extra proceeds option will
information is available; there is no need to read the only earn patches (presale and additional orders). For every
booklet word for word girl that reaches the 800+ box level, she will then begin
accumulating rewards at each level she obtains thereafter.
Dates Troops that have chosen the extra proceeds options do
• Digital Cookies opens for orders on Wedensday, qualify for the troop initial order PGA rewards.
December 16.
• In-person orders begin on January 2. Troop to Troops
• Stress deadlines, including that ACH deadlines are Troop to Troops posters and box wraps can be downloaded
firm. online.
• Discuss the difference between virtual and non-
Review Selling Cookies Safely Guide virtual Troop to Troops cookies
Whatever approach troops decide to take this Girl Scout
Cookie Season, we've provided tools to equip volunteers Virtual Troop to Troops Cookies
to be flexible in a range of environments. You can find • Troops do not receive these cookies in hand
®
Girl Scouts safety materials and resources in the Selling • Virtual cookies are placed in the T2T column on
Cookies Safely Guide, and additional information at eBudde on the Girls Order tab
www.girlscoutcookies.org/troopleaders. • Virtual T2T boxes can be added to eBudde at any time
during the sale
Rewards • Troops cannot specify variety of virtual cookies
Troops can collect girls’ reward choices on the Girl Initial • If cookies are placed in this column, the council will
Order Summary order them at the end of the sale
• Have girls make a selection on all levels, in case she • Any boxes placed in the T2T column will add to the
increases her sales from additional and/or booth amount owed to the council
sales • Troops will be responsible for payment of any cookies
• Suggest that troops select a specific item at each placed in the T2T column
level with a choice as their default item • ONLY VIRTUAL TROOP TO TROOPS COOKIES WILL
• If a girl doesn’t submit a choice, then she will get the COUNT TOWARDS TROOP TO TROOPS PATCH AND
default item REWARD QUALIFICATIONS.
• This will help prevent a delay in submitting orders
because of reward choices Non-Virtual Troop to Troops Cookies
• Troops will receive these cookies.
Girls continue selling after initial orders are submitted using • These cookies are placed on the Girls Order tab in
their Goal Getter order card and Digital Cookies. either the GOC column or as additional cookies.
• These are cookies sold at booth sales and/or
All rewards are cumulative. additional sales for the Troop to Troops Program.
• These donations will need to be brought to the
Troop Proceeds council by March 29 to be sent with the virtual
Troop proceeds are not to be divided by girl. cookies in this program.
• Troops can use their “extra” inventory at the end
See Product Program Proceeds Standards for futher of the sale to fill their Troop to Troops (non-virtual)
information. cookie orders by March 29.Service Unit Tips and Training Points
Gift of Caring Payment and Collection
Troops can choose their own Gift of Caring recipient Stress the use of receipts for ALL transactions, both money
• DO NOT ENTER THESE IN THE T2T COLUMN ON EBUDDE and product.
• Place in the GOC column
• They are not considered virtual cookies Troop Proceeds are based on the Troop’s Per Girl Average
• Email pictures to the Council of your troop delivering of girls selling. Explain requirements for the Extra Proceeds
cookies to your recipient with a brief description to Option.
news@girlscoutshs.org
Discuss the impact that girl participation and outstanding
Delivery / Count-N-Go balances have on the service unit proceeds. If they have
Explain your Service Unit delivery or the Count-N-Go a parent with an outstanding balance, it affects the entire
process and what to expect; also what is expected from service unit.
them.
Council, Service Unit and Troops reserve the right to require
Cookie Cupboards payment up front for product. *See Product Program
This year we are requiring cookie volunteers to submit Agreement and Policies.
their Cookie Cupboard orders digitally through the eBudde
website or app. This will help Cookie Cupboard managers It is at the Troop Cookie Manager/Leader’s discretion
remain contactless throughout the pick-up. whether the troop will accept personal checks or not.
Refer to the Cookie Cupboard listing to see how far in Deposit payments into troop account frequently.
advance orders must be entered for pick-up.
ACH Payment is mandatory and troop must follow the
Inventory entered into eBudde is not guaranteed to be guidelines and deadlines outlined in the ACH instructions.
available, but the council makes every effort to fulfill every
order. Entering orders in eBudde will help Cookie Cupboard NO PROCEEDS ARE DEDUCTED FROM HALF PAYMENT
better manage their inventory.
If an Outstanding Balance form is not submitted to the
Discuss cupboard guidelines and policies. It is very council by March 24, 2021, the Troop Cookie Manager will
important to follow these guidelines and dates so the be responsible for the amount due.
council can accurately stock cupboards.
If Troops are having problems collecting money, have them
ORDER AND PICK UP YOUR COOKIES FROM THE SAME contact you and remind them to document all of their
CUPBOARD LOCATION. This helps to properly manage the correspondence.
cupboard inventory.
If a parent has problems delivering cookies, they need to
Cases from the cupboards can be either full cases or notify their troop immediately. If they wait until the sale is
comprised of mixed varieties equaling 12 boxes. over, there is no time to get them sold before money is due.
BOXES/CASES OF COOKIES CANNOT BE RETURNED AT ANY
TIME.
Only Troop Cookie Managers are automatically approved
to pick up cookies from a cupboard. If they need someone
else to pick up cookies, the TCM must approve this through
the cupboard.Service Unit Tips and Training Points
Cookie Booth Sales Walkabouts
Encourage troops to discuss booth sale guidelines and Get out in your neighborhood with cookies to increase
etiquette with their troops at training. It is great to role play your sales! With cookies in hand, girls can take contactless
with the girls to help them understand how to behave and payment in the Digital Cookie app.
how not to behave at a booth sale.
To avoid face-to-face selling consider leaving a doorknob
Discuss potential booth sale locations in your area. order card with your Digital Cookie URL, or QR code for
Remember, the Service Unit Cookie Manager will be setting customers to order.
up those booth sale locations and submitting them to the
council for the booth scheduler. Create a Cookie Mobile
Families can have a lot of fun decorating their cars to let
Troops can seek approval for any non-council sponsored customers know they have cookies. Use car magnets, car
booth sales. They must receive approval from the manager chalk or even removable vinyl and get creative.
of the location.
Don't forget to put your Digital Cookie URL or a QR code
For these booth sales to be included in the Cookie Finder, somewhere for customers to order online.
which advertises booth locations to potential customers,
they must submit the location, date and time in ebudde on Drive Thru or Curbside Cookie Booths
the “My Sales” portion of the Booth Sales tab. Perfect for popular parking lots, drive thru cookie booths
give customers the ease of purchasing cookies without
If Troops have cookies remaining at the end of the sale, leaving their cars! This open-air idea gives girls the
they can still set up booth sales after the sale is over. They opportunity to sell cookies and take contactless payment
must receive approval from the manager of the booth sale through the Digital Cookie app. Make sure to discuss safety
site. guidelines and never let a girl approach a car.
Porch Delivery/ Pick-Up Too Many Cookies?
Through Digital Cookie girls can sell online and deliver If you have over-ordered product, do not wait to notify
cookies (once approved by parents) to customers by your Service Unit Manager or the council. If you wait until
leaving them on their porch. the end of the program, it is much more difficult to find
someone that needs the product and it is most likely too
Girls should always deliver with an adult, and confirm with late for anyone to help. Below are some opportunities to
the customer the delivery date and location where to leave help clear up your remaining inventory as the end of the
the cookies. sale approaches.
Cookie "Lemonade" Stands • Facebook Cookie Swap Group! A place for Girl Scout
Encourage families to set up lemonade style stands in their Cookie volunteers to swap extras cookies, search for
driveways or entrance to their neighborhood. needed cookies and to connect with other Girl Scout
Cookie volunteers! Request to join today at www.
Consider doing this for evening commuters, or after-school facebook.com/groups/GSHSCookieSwap
crowds. Remember, never let a girl go up to a car, and make • Encourage your girls to set a higher goal (booth and
sure to have an adult with girls at all times. additional sales, door to door, etc.).
• Set up additional booths to sell the inventory. Troops
Cookie "Yard Sale" Signs can even set up booths after the “end date” of the
Host a drive-by cookie booth sale in your driveway or sale (with the permission of the store managers).
neighborhood park. Put out "cookie sale" signs at major • Notify cupboards in your area of your extra product.
intersections to let customers know how to find you. This is • Contact other troops in your area to see if they need
a great idea to host on a Saturday morning. extra product or would be willing to swap inventory.
Make "cookie sale" signs with your Digital Cookie URL, or a As with other cookie transfers between troops, proper
QR code for drivers to order cookies on the go. documentation is required (i.e. signed receipts and eBudde
entry by the troop transferring cookies out.)Service Unit Tips and Training Points
eBudde COUNCIL COOKIE TRAININGS
Online ordering is mandatory at all levels of the program. The following Cookie Trainings are available via Zoom
Access will be set up by the Service Unit Cookie Manager. for Troop Cookie Managers. Please register to receive
http://ebudde.littlebrownie.com the meeting ID and password. If you cannot attend the
training, contact your service unit cookie manager or
All users will recieve a volunteer email from eBudde with a email info@girlscoutshs.org to request the recording
link to reset their password. afterwards.
If no email is received, go to Cookie Program Training - Troop
http://ebudde.littlebrownie.com and enter your email Sunday, December 13, 3 p.m.
address. Click forgot password to resend the email. Tuesday, December 15, 6:30 pm.
Discuss eBudde training webinars offered. Find a complete Starting Your Sale - Troop
list here under the Training tab. Thursday January 7, 6:30 p.m.
Enter cookie and reward orders BY GIRL into eBudde. Digital Cookies 101 - Troop
Tuesday, January 12, 6:30 p.m.
ALL ORDERS ARE ENTERED INTO EBUDDE AS BOXES, NOT
CASES. Booth Scheduler - Troop
Thursday, January 14, 6:30 p.m.
Troop initial order will be rounded up to full cases.
All cupboard transactions and transfers between troops Entering Girl Orders/Rewards/Delivery - Troop
MUST be in multiples of 12. Tuesday, January 19, 6:30 p.m.
Submit Initial Cookie Order, Initial Reward Order and Final Cookie Delivery - Troop
Reward Orders ONLY ONCE. Thursday, January 28, 6:30 p.m.
Digital Cookies Cookie Cupboard Manager Training
Encourage troops to utilize Digital Cookies. This year girls Tuesday, February 2, 6:30pm
are able to share links with family and friends starting on
Wednesday, December 16. Allocating Cookies and Digital Cookies - Troop
Tuesday, February 23, 6:30 p.m.
Digital Cookie orders placed for girl delivery prior to
initial order deadlines will be automatically tallied on the Finalizing Your Program - Troop
initial order tab in Ebudde. Tuesday, March 9, 6:30 p.m.
Stay In Touch
Watch your email inbox for messages from the council and
Volunteer Training on eBudde™ Mobile*
service unit.
Training resources and videos allow you to get up to speed
Another great resource is social media. fast on eBudde’s many capabilities. Master the basics, and
Facebook: www.facebook.com/girlscoutshs then check out tips on new features for the season!
Instagram: www.instagram.com/girlscoutshs
Twitter: www.twitter.com/girlscoutshs What it includes:
Pinterest: www.pinterest.com/girlscoutshs • Videos
• Multimedia lessons
• Facebook Cookie Swap Group! A place for Girl Scout Where you’ll find it:
Cookie volunteers to swap extras cookies, search for • App Store and Google Play
needed cookies and to connect with other Girl Scout
Cookie volunteers! Request to join today at www.
facebook.com/groups/GSHSCookieSwap
Log on to Little Brownie Bakers Volunteer Blog,
www.blog.littlebrowniebakers.comTroop and Service Unit Proceeds
TROOP PROCEEDS OPTION A OPTION B
Troop proceeds are based on the Per WITH REWARDS EXTRA PROCEEDS OPTION (EPO)
Girl Average, which is the average Daisy, Brownie and Junior troops MUST take Cadette, Senior and Ambassador troops may
this option. choose Option A or Option B.
number of boxes girls sell in your
troop. PGA PROCEEDS PER CASE PGA PROCEEDS PER CASE
How to determine Troop Per Girl 1-199 $8.40 1-199 $9.24
Average (PGA):
Divide the number of boxes sold by 200-399 $9 200-399 $9.84
the number of girls selling cookies in 400+ $9.60 400+ $10.44
your troop.
Example: 1,200 boxes sold ÷ 10 girls SUPER TROOP Additional $.60 SUPER TROOP Additional $.60*
selling = 120 PGA
eBudde will automatically calculate
your PGA.
These rules apply to the Extra
Proceeds Option (EPO):
• Girls within troops choosing
the EPO will only earn patches
(presale and additional orders.)
For each girl that reaches the
800+ box level, she will then begin
accumulating rewards at each
level she obtains thereafter.
• EPO troops can earn presale Troop
PGA rewards.
• The troop must be registered with
the council as a Cadette, Senior or
Ambassador troop.
• The choice made is for the entire
troop. GIRLS, not adults, must
make the troop’s choice. SERVICE UNIT PROCEEDS SERVICE UNIT (SU) PROCEEDS-199
• EPO option MUST be marked in Service Units have the potential
eBudde on the settings tab PRIOR to receive a total of $0.05 per box $.03 Automatic Service Unit Proceeds
to entering girls’ initial orders. No sold within their SU if they have no
+$.01 5% SU Initial Order Increase & No Debt
changes will be made after initial outstanding debts.
order is submitted. +$.01 3% SU Final Sale Total Increase & No Debt
The council does not encourage
*Super Troop proceeds will be paid troops to cover a parent’s debt to $.05 Potential Service Unit Proceeds
out to troops in July via ACH after ensure the proceeds bonus for
qualifications have been met. View the Service Unit. If a troop remits
Super Troop qualifications. payment for a parent’s outstanding
balance, then the troop is responsible
for collection of this debt.Individually Registered Girl Scouts Any registered girl can participate in the Girl Scout Cookie Program, even if she is not participating in a traditional troop. FOR INDIVIDUALLY REGISTERED GIRLS Service Unit Cookie Managers will be responsible for individually registered girls participating (that are not in a troop); making sure they are trained, collecting parent permission slips, orders and payments, entering orders and rewards in eBudde and distributing product and rewards. eBUDDE For orders to be placed in eBudde, individually registered girls must be assigned a “troop” number. A specific number has been assigned for each SU to place orders in the eBudde system. All individually registered girls’ orders will be placed under this number so that her orders arrive with the rest of the SU’s delivery. This number is simply 99 in front of the SU number (example: 99423 for TN West Central, 99245 for Clay, etc.) If there is a group as well as other individual girls selling within the same SU, please call 800-624-4185 or email info@girlscoutshs.org, to obtain a separate number. PROCEEDS/REWARDS Individually registered girls that participate separately (did not select a troop for the program) will receive “Passport Bucks” at the rate of $20 for every 50 boxes sold. Passport Bucks may be used for annual GSUSA membership dues, pay council- sponsored program activity fees, resident camp registration fees, resident camp trading post, and to purchase items in the council shop; may not be cashed for “real money” and cash will not be given as change; has no value outside of Girl Scouts Heart of the South; expires 9/10/2021. Passport Bucks will only be issued if balance is paid in full.
Service Unit Cookie Rally
Kick off this cookie season with a high Download activities, videos and more!
energy, activity packed Cookie Rally for your www.littlebrowniebakers.com/rally
Service Unit! 2021 Epic Paper Doll
Chain
Cookie Rallies are great to show girls how to be successful
in the Cookie Program. Success, friendship, learning, stories,
cookies–it’s all part of the Girl Scout Cookie season and being
altogether awesome.
Little Brownie Bakers, our cookie makers, have put together
irresistible ideas for bringing lots of fun, learning and girl
motivation together into an awesome cookie kick-off event
that you can do online or in-person.
In-Person Cookie Rally 2021 Booth Banner
Download the Girl Scout Cookie Virtual Rally Guide, and the
Virtual Cookie Rally Resources to host an online rally for your
girls.
In-Person Cookie Rally
Download Girl Scout Cookie Rally Guide, a step-by-step
planning guide, packed with ideas for combining fun, learning
and girl motivation. Additional activity sheets, downloadable
PDFs and more are available online at
www.littlebrowniebakers.com/rally
2021 Constellation
FlashlightsCookie Count-N-Go
COOKIE COUNT-N-GO
MEMPHIS: FEBRUARY 4-6
Armstrong Relocation
3927 Winchester Rd.
Memphis, TN 38118
JACKSON: FEBRUARY 6
Select Delivery Information in • Troops that have over 400
Averitt Express
eBudde: cases in their initial order will
2093 Express Drive
• After submitting the Troop be required to select two or
Jackson, TN
Initial Cookie order in eBudde, more simultaneous timeslots,
Troops will be reminded to go to and given the opportunity to
the Delivery tab to select their select an earlier pick up time
delivery date and time. between Monday - Thursday.
• Go to the Delivery tab and Council will contact eligible
choose the Count-N-Go delivery troops after they have entered
date desired from the drop their order, and selected their
down menu. pick up slots. The council
• Then click on the desired will update eBudde with the
timeslot. selected pick up information.
• Available slots will be white, • Click the “Submit my Info”
unavailable slots will be gray. button at the top left. The
• If troops are attempting to sign delivery information will not be
up for time slots and there saved unless it is submitted.
are no available spots, please • Prior to their pick-up date (but
contact info@girlscoutshs.org, after 2/1/21), troops will need to
or 800.624.4185 print the delivery confirmation
• Troops that have over 200 from the delivery tab in eBudde
cases in their initial order will to take with them to delivery.
be required to select two or This will recap the order in
more simultaneous timeslots. cases, by variety, delivery date/
time and also tell an estimate of
how many vehicles to bring.Cookie Count-N-Go
Count-N-Go Day of Process: Count-N-Go Day of Tips:
1. Masks are required. • Girl orders are not separated into individual vehicles.
2. Count-N-Go is for troop initial orders only, not • Have all vehicles cleaned out with minimal passengers.
individual girls. • Delivery agents will be loading the cookies. You do not
3. Troops need to bring or have access to their Troop need extra people to do this.
Delivery Confirmation that includes a unique Troop • Pay close attention during the loading process. The
Code and phone number for pick-up. These are loaders load fast. Be aware of what is being loaded into
available to print beginning your vehicle and make sure you get an accurate count
February 1, 2020. before moving to the next station.
4. Troops will need to arrive at their scheduled time • For orders requiring multiple vehicles:
with all vehicles needed for pick-up. Troops will • Have all vehicles needed for pick up arrive
not be allowed to begin pick-up process until all
together.
vehicles have arrived at the site.
• Bring an extra person to be the designated
5. Troops will stop at the Check-In station to receive
“counter” so they do not have to get in and out of
further instructions.
6. One troop member will text their Troop Code from the vehicle as they are moving in the line.
the Delivery Confirmation to • The first vehicle will be filled to capacity before
225-398-3281. They will receive a confirmation loading any subsequent vehicles.
back stating they have been checked in.
7. They will then be directed to a pick-up line.
8. A council escort will follow them through the pick-
up process and assist with counting.
9. Cookies will be set up in an “assembly line” style
with one or two varieties of cookies at each
station. Troops will count the cases as they are
being loaded by variety into their vehicles. Cars will
move through the line to receive all cases ordered
of each variety at each station
10. Once all cookies are loaded, the council escort will
release the cookies in eBudde to the troop.
11. The troop will receive a text stating their cookies
have been released and to confirm text back with 1
and for additional help respond back with 2.
• If they replied with a 1 and confirmed, they will
proceed to the Check-Out station. This will also
trigger a confirmation email to the troop.
• If they replied with a 2 they will stay with their
council escort to discuss issues with their count.
There will be a recount station if quantities are
questioned. Troops will need to move out of
the line and unload, count and reload their own
cookies.
12. At the Check-Out station, troops will receive their
initial order rewards.Cookie Delivery Sites
As Service Unit Cookie Manager, one of your responsibilities Helpful Hints:
is to secure a convenient, suitable location for receiving, • Remember to schedule plenty of help for unloading and
sorting and disbursing your cases of Girl Scout Cookies. separating cookies.
• Notify troops promptly about the delivery date and their
Don’t wait until the last minute! Planning early helps you pick-up time.
select and secure the best possible location for your • Count and recount and obtain an electronic signature or
troops and delivery agent. The people donating their space signature from the Troop Cookie Manager before they
and time appreciate advance notice so they can plan leave with product.
accordingly. • After delivery day, write a thank you note to the
manager of the facility!
Check with the prior SUCM or Service Unit Manager
in your area. Ask long-time community people for
recommendations.
What makes a good delivery site?
Streets and parking area must be wide/long enough for a
large delivery truck to maneuver without backing into yards
or off driveways and have no low hanging power/phone
lines.
Not all delivery sites will require the use of a tractor-trailer.
The delivery truck and Troop Cookie Managers need to
be able to get close to the entry door for loading and
unloading.
A location which has a forklift on the premises will make
your job easier.
The space should be large enough to accommodate all
cookies (possibly in pallets) and still have enough room to
separate cookies by troops.
Look for a location where Troop Cookie Managers can drive
close to an access door rather than having to maneuver up
and down stairs or through a maze of hallways.
The location must be water tight and insect free.
Excellent delivery site locations are fire stations, National
Guard Armories, schools, churches, etc. Try to choose a
location that is easily found and centrally located in your
service unit.
Think quantity: An average two-car garage (20x22 feet)
will hold approximately 1,000 cases. To prevent toppling
over, stack straight and only 6 feet high. Consider that each
case averages approximately 9 pounds and the weight of
1,000 cases requires a GOOD FLOOR!QUICK GUIDE
GETTING STARTED
1 Look for welcome email with
link and log in information to
NAVIGATING FEATURES
eBudde.LittleBrownie.com
Dashboard Reports
• After your Service Unit Manager
On your troop’s default screen, you’ll Run three different reports from this tab:
grants you access, you’ll receive a
find important messages from your council/ • CUPBOARD REPORT shows a list of all open
welcome email with a login link
service unit and links to tools and resources cupboards and location/hours
• Click the link and set up a new
you’ll need throughout the season of operation
password, then click CONFIRM
• DELIVERY STATION REPORT shows a list
• At the profile screen, enter your
Contacts of locations available for your troop to
new password
Review contact info and click EDIT to choose from for initial order pickup
2
make changes • COOKIE EXCHANGES REPORT shows
Set up your troop
current offers of cookies available
• Click the SETTINGS tab, then
Settings for exchange within the council
EDIT SETTINGS
You can do several things under this tab:
• Enter your troop’s package goal
• Edit troop info Sales Report
• Update the level of your troop
• Enter the number of girls selling Review all sales totals for the troop, including:
if needed
and the troop’s package goals • Final package numbers
• Check OPT OUT OF REWARDS only
• Opt out of rewards for • Receipts
if your troop is Cadette or above
additional profits • Girl Scouts® Gift of Caring donations
and wants to receive additional
• Enter banking info
proceeds in lieu of
Help Center
girl rewards
Girls Find additional information, including:
• Click UPDATE to save
Enter girls’ names, Girl Scout member ID and • Council information
3
grade. You can also register girls and enter • eBudde help
Adding users
t-shirt size. • Links to eBudde Microburst Training
• Click the SETTINGS tab, then
Videos with step-by-step instructions
EDIT SETTINGS
Initial Order
• Enter email addresses of additional
Enter your troop’s initial order by girl,
users at the bottom
and order additional Girl Scout Cookies®
of the page
for booth sales.
• Click UPDATE to save
NOTE: Once orders are submitted here,
• eBudde will email the new user
they cannot be changed. Carefully review
a link to sign in
the totals before hitting SUBMIT ORDER
EBUDDE MOBILE
Stay in the know, on the go! This must-have app puts power at your fingertips, wherever you are in the
cookie season.
What it includes:
• Streamlined dashboard • Options for finding booth locations
• Easy management of orders and rewards and exchanging cookies
• Important messages and upcoming events • Help Center
Where you’ll find it:
• App Store and Google PlayWith the Digital Cookie™
platform, the Girl Scout Cookie
Program is better than ever.
Have you spoken to your troops
about participating in the Girl Scout
Cookie Program with Digital Cookie
this year? New this year is the ability Custom Troop Cookie URLs
for girls to take contactless available through Digital Cookie
Now there is one more way to payment through the
superpower their program—by adding Digital Cookie app. Share your troop cookie URL to
online selling with the Digital CookieTM neighborhood sites and community
platform. You play a key role in Girls can sell on the go with the Facebook groups. Cookies ordered
encouraging and supporting girls and Digital Cookie Mobile App which is through this URL should be evenly
parents with this channel. available for free download on both divided among participating girls.
the App Store and Google Play.
Remind them that it's easier for girls
and parents to participate at their
convenience and to reach friends and
family near and far. And, importantly,
it increases quality time together for
girls and parents!
It’s really simple, with just four easy
steps! They'll register, set up their
days
sites, invite customers, and track
their goals. That's it! We're hosting three Digital Cookie Days
to encourage girls to dive into online
Digital Cookie makes it super simple marketing
for customers to order their faves
online from a custom girl url, and Digital Cookie Days
pay by credit card to either get Saturday, December 19
the cookies right from you (parent Saturday, January 16
approval required) or have them Saturday, February 20
shipped—awesome!
Two ways to win!
Look for your registration email or Send 20+ emails on a Digital Cookie Day to receive
contact us for more information. an entry to win a Pop-Up Camp Stool. Ten girls
will be drawn each day, giving 30 girls a chance to win.
• Volunteer Digital Cookie
Registration email sends on Sell 20+ boxes on a Digital Cookie Day to receive
December 12 at 4 a.m. an entry to win $50 Passport Bucks. One girl
• Parent Digital Cookie Registration will be drawn each day, giving three girls a chance to win.
email sends on December 13 at 4
a.m.Girl Scout Cookie Program ®
SAFETY GUIDELINES
An essential part of your
action plan for a successful
Girl Scout Cookie™ Season is
reviewing safety guidelines
with girls and their parents or
guardians. Girl Scouts offers ®
resources on girlscoutcookies.
org/troopleaders.
Girl Scouts® resources:
• Digital Marketing Tips for Cookie
Entrepreneurs and Families
• Supplemental Safety Tips for
Online Marketing
• Practical Tips for Parents
• Safety Tips for Cookie™ Entrepreneurs
• Safety Tips for Product Sales
• Your Councils’ Volunteer Essentials and
Safety Activity Checkpoints
Where you’ll find it:
• Selling Cookies Safely Guide
• girlscoutcookies.org/troopleaders
• girlscouts.orgThe GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, are owned by Girl Scouts of the USA. The LITTLE BROWNIE BAKERS® name and mark, and all associated trademarks, are owned by Ferequity Inc., an affiliate of Ferrero Int’l, S.A. ®, ™ & © 2020 Ferequity Inc. 061720
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