2020 & The Pandemic How has the pandemic impacted our relationships? - Ipsos

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2020 & The Pandemic How has the pandemic impacted our relationships? - Ipsos
2020 & The
Pandemic
How has the
pandemic impacted
our relationships?
Maria Perez
SVP, Head of Ipsos.Digital, NA

© 2021 Ipsos. All rights reserved. Contains Ipsos' Confidential
and Proprietary information and may not be disclosed or
reproduced without the prior written consent of Ipsos.
2020 & The Pandemic How has the pandemic impacted our relationships? - Ipsos
Recently we conducted a study using FastFacts, Ipsos’ ad hoc DIY or researcher-assisted DIY
                   solution, on the Ipsos.Digital platform. The purpose of the research is to better understand
                   the impact of the pandemic on consumers’ relationships and everyday lives.

             Start date: 2021-01-08

          Project overview

                    1000 respondents                   1 day 3 hours                   22 questions
                                                       Delivery time

           RESPONSES BY AGE                     RESPONSES BY GENDER              TARGET TYPE
                                                                                General Population of Americans age 18-
           18-34                       36%      Male                    49%     65.

           35-65                       64%      Female                  51%

© Ipsos
2020 & The Pandemic How has the pandemic impacted our relationships? - Ipsos
The pandemic has affected each type of relationship differently. It has had a positive impact
                on peoples’ familial relationships (with pets, kids, partners and family) and a negative
                influence on friendships. Relationships with neighbors have been largely unaffected.

 How has the pandemic impacted each of the following in your life?
    Relationship with your pet(s)
      8% 8%                   36%                           26%                    22%

    Relationship with your kid(s)
      9% 11%                       40%                           23%                18%

    Intimate relationships (i.e. with spouse, partner)
          12%    15%                      39%                          21%             13%

    Relationships with family
      9%        13%                     45%                            20%             13%

    Relationships with neighbors
      10%       13%                          53%                                 18%      6%

    Friendships
      10%         21%                            47%                             15%     7%

                 Significantly worse               Slightly worse                 About the same   Slightly better   Significantly better

© Ipsos            Base: Excludes ‘does not apply’ (n=843|956|917|966|779|707)
2020 & The Pandemic How has the pandemic impacted our relationships? - Ipsos
Single Americans are more likely to feel their dating life has worsened than improved during the
               pandemic (37% vs. 28%). The most common changes to dating are wearing masks, attending fewer
               events, becoming more difficult to meet prospects and having fewer in-person dates.
 How has the pandemic impacted each of                      In which of the following ways has your dating life changed during the
 the following in your life? – Dating Life                  pandemic compared to before the pandemic?
                                                              Wearing masks during dates
           12%                                                                                                                  32%
                                   Significantly better       Attending fewer events as dates
                                                                                                                   25%
           16%                                                More difficult to meet new dating prospects
                                   Slightly better
                                                                                                                  25%
                                                              Having fewer in-person dates
                                                                                                                24%
           35%                                                Being more creative when making plans
                                   About the same                                                           22%
                                                              Relationships are progressing slower
                                                                                                      19%
                                                              Having more outdoor dates                                  Adapting to dating during the
           20%                     Slightly worse                                               16%                      pandemic has had a positive
                                                              Spending more time on dates                                impact on some -- those who
                                                                                                16%                          are more creative when
                                                              Matching with fewer people on dating apps
           17%                     Significantly worse                                                                    making plans, having more
                                                                                                16%
                                                              Relationships are progressing quicker                        outdoor dates or spending
                                                                                             15%                         more time together are more
          Men are more likely than women                      Going to date's home sooner in relationship                 likely to say their dating life
            to feel their dating life has                                              13%                                      has gotten better.
                                                              Having people come to your home sooner in relationship
          improved during the pandemic                                                13%
                   (34% vs. 18%).                             None of these
                                                                                                 17%
© Ipsos           Base: Excludes ‘does not apply’ (n=606)
2020 & The Pandemic How has the pandemic impacted our relationships? - Ipsos
One in five American daters have tried virtual dating in 2020, and rate their experience
            slightly above average (6.5 out of 10).
                                                                              Overall, how would you rate your virtual dating
                                                                              experience?
                                                                              Base: Have been on virtual date (n=148)
                                                                                                                           10
                                                                                                                        Awesome

  Which of the following activities, if any, did you
                                                                               Average Rating                            6.5
  participate in or attend virtually in 2020? – Date

                        22%
                                                                 Two in three who virtual
                                                                 dated in 2020 rated the
                                                                experience above average
                    have been on virtual                                   (6+).
                      date(s) in 2020

© Ipsos        Base: Excludes ‘dating does not apply’ (n=606)
Three in four Americans participated in a virtual activity in 2020, and seven in ten expect to continue
            this trend in 2021. Doctor appointments are by far the most common virtual activity. Consumers are
            two times as likely to have attended a virtual doctor’s visit than a virtual happy hour.
Which of the                       40%                                                      Those who attended a virtual happy hour, baby
following activities,                                                                 shower/gender reveal or charity event are more likely to have
if any, did you                                                                          felt mostly happy or loved in 2020 than angry or sad.
participate in or
                                                     21%
attend virtually in
                                                                         15%                15%
2020?                                                                                                     13%           12%      12%             10%           9%

                                                                                                                                                           Baby shower
                                Doctor's                            Concert or
                                                  Happy hour                               Date      Industry event   Wedding   Funeral      Charity event or gender
                              appointment                             show
                                                                                                                                                              reveal

Which of the                                                                                                                      9%                           9%
                                                                                                                                                 12%
following activities,                                                                      15%                         14%
if any, do you                                                          19%                              19%
                                                     22%
expect to
participate in or
attend virtually in                37%

                                                                                                                                               8
2021?
                                                                                                                                          On average, people
                                                     Approximately how many events did you attend virtually                                   attended
                                                     in 2020 that under normal circumstances you would
                                                     have attended in person if the pandemic weren't                                virtual events in 2020 that
                                                     around?                                                                       they otherwise would have
                                                     Base: Attended virtual activity/event (n=751)                                      attended in person
© Ipsos        Base: Total Respondents (n=1000)
2020 was undoubtedly a tough year. Two times the number of Americans reported feeling mostly
                  sad in 2020 than happy (29% vs. 14%). However, there is hope for 2021! Three times the number of
                  Americans say they are hopeful for 2021 compared to those who are worried (44% vs. 14%).

     Which of the following emotions did you feel most in                                          Which of the following emotions best
     2020?                                                                                         describes how you feel about 2021?

          Worried

          Sad
                                                                      40%                      Hopeful (44%)
                                                       29%
                                                                                                            Curious (18%)
          Annoyed
                                                                      Overall, how positive or
                                           22%                        negative do you feel about             Worried (14%)
          Angry                                                       2021?
                                                                                                               Excited (12%)
                                16%
                                                                                                                  Fearful (6%)
          Neutral
                                          Women are more likely            On average, people rate
                           14%                                                                                    Relieved (6%)

                                                                                  67
                                             than men to report           their positivity for 2021 at
          Tired                            feeling mostly worried
                                                                                                                                 35-65 year olds are more
                          14%                 (48% vs. 31%) and
                                                                                                                              likely than 18-34 year olds to
                                            angry (20% vs. 12%),                  out of 100
          Happy                                                                                                              feel hopeful for 2021 (49% vs.
                                            while men are more
                          14%               likely to say they felt
                                                                                                                             34%). Women are more likely
                                                                                                                                than men to be worried for
          Loved                           happy (20% vs. 8%) and
                                                                                                                                     2021 (20% vs. 8%)
                    11%                      loved (16% vs. 5%).

© Ipsos             Base: Total Respondents (n=1000)
Ipsos.Digital

Where did this data come from?
Our full DIY or researcher-assisted
DIY fast-response platform

  © Ipsos
Why DIY?
                                                                                         DIY or
                                                                                       Researcher-
All your (research-savvy) friends are doing it…                                         Assisted

                                                                    Cost-Efficient                       Agile

Our world is ever-changing. . .
and so are consumers
                                                                                                                 One Platform
It is critical to understand consumers so                  Fast-Response             Ipsos.Digital               = 5 Solutions
that we can plan appropriately or react quickly to
the impact and influence of consumers’ evolving
sentiment, behaviors and needs on your brand
and category                                                                                         Customizable
                                                                   Quality Sample
                                                                                                      Dashboards

                                                                                       Automated
                                                                                       End-to-End
                                                                                       technology
Platform: https://www.ipsos.digital/
                                                               Ipsos.Digital

Suite of Solutions
         FastFacts                        Duel                      InnoTest                  Creative|Spark               Omnibus
           AD HOC                      INNOVATION                  INNOVATION                 COMMUNICATION                  AD HOC

 DIY research tool             Fast, agile and behavioral   Innovation evaluations        Creative assessment      Multi-client, researcher-
                               screening solution           from ideas to full concepts                            supported survey tool
 Allows you to select your                                                                Quickly learn,
 audience, build your survey   For simple marketing         For ideas, pre-concepts and   evaluate and optimize    For quick answers to
 and access data in a          stimuli such as claims,      full concepts                 video creative           pressing questions
 dashboard & other             varieties, names
 exportable deliverables       and visuals
Ipsos.Digital

Global Reach
        FastFacts                              Duel                           InnoTest                     Creative|Spark                      Omnibus
           AD HOC                         INNOVATION                         INNOVATION                     COMMUNICATION                        AD HOC

40 Markets                         15 Markets                        15 Markets                         18 Markets                      3 Markets
Argentina, Australia, Austria,     Brazil, China, Denmark, France,   Brazil, China, Denmark, France,    Argentina, Australia, Brazil,   France, Germany, UK
Brazil, Canada (English), Chile,   Germany, India, Italy, Japan,     Germany, India (English), Italy,   Canada, Denmark, France,
China, Columbia, Denmark,          Mexico, Netherlands, Russia,      Japan, Mexico, Netherlands,        Germany, Italy, Japan,
France, Germany, Hong Kong,        South Africa (English), Spain,    Russia, South Africa (English),    Mexico, Poland, Russia, South
Hungary, India (English),          UK and US                         Spain, UK and US                   Africa, South Korea, Spain,
Indonesia, Italy, Japan, Kenya,                                                                         Sweden, UK and US
Malaysia (English), Mexico,
Netherlands, New Zealand,
Norway, Peru, Philippines
(English), Poland, Romania,
Russia, Singapore (English),
South Africa, South Korea,
Spain, Sweden, Thailand,
Ukraine, United Arab Emirates
(English), UK, US, Venezuela,
and Vietnam
Thank you!
•    Have questions? Contact me today:

                    MARIA PEREZ
                    Senior Vice President, Head of Ipsos.Digital, NA
                    maria.perez@ipsos.com

                    Maria joined Ipsos in 2006 as part of the service line, Observer, which specializes in sample
                    procurement, survey management, and data collection.
                    She is currently the head of Ipsos.Digital in NA and is responsible for driving business, leading
                    marketing/communication efforts and providing support for the platform’s suite of solutions:
                    FastFacts, Duel, InnoTest, Creative|Spark, and Omnibus.
                    Maria earned a Bachelor’s in Psychological and Brain Sciences with a minor in Education from
                    Dartmouth College in Hanover, NH.

    © Ipsos
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