2021 Media, Content, Lead Generation & Event Networking Overview

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2021 Media, Content, Lead Generation & Event Networking Overview
2021
Media, Content,
Lead Generation
& Event Networking
Overview
2021 Media, Content, Lead Generation & Event Networking Overview
TABLE OF CONTENTS

INTRODUCTION...............................................................1                       PREMIUM PROMOTION................................................. 7-9
 • About RISMedia                                                                                   • Specialty Ad Takeover...................................................................... 7
		 ° The Power of Effective Engagement                                                              • Specialty Editorial & Branding........................................................ 7
		 ° Our Audience                                                                                  		 ° RISMedia “Business Tip of the Day”
		 ° Our Integrated Approach                                                                        • Specialty e-Newsletters.................................................................... 8
		 ° Partial Client List                                                                           		 ° Team Tuesday e-Newsletter
                                                                                                   		 ° Sunday Showcase e-Newsletter
REACH............................................................................2
                                                                                                    • Specialty Publishing......................................................................... 9
 • RISMedia Readership Profile.......................................................... 2
                                                                                                   		 ° RISMedia’s Real Estate Magazine
		 ° Real Estate Broker & Agent Demographics
                                                                                                   			 – Custom Cover Story
		 ° RISMedia’s Total Reach/Distribution
                                                                                                   			 – Marketing Supplement
			 – Real Estate Brokerage Firms
				 • Firms/Offices                                                                               ANNUAL CAMPAIGN PROMOTIONS........................... 10-11
				 • Affiliation                                                                                  • RISMedia’s Newsmakers Engagement Campaign...................... 10
				 • Geographic Market Area of Firm                                                              		 ° Nominations & Selection Process
			 – Real Estate Agents                                                                           		 ° Directory (Online)
				 • Age                                                                                         		 ° Spotlights (Members)
				 • Gender                                                                                      		 ° Newsmaker Profiles
				 • Agent Homeownership                                                                         		 ° Sponsor Profiles
				 • Affiliation                                                                                 		 ° Conference Editorial Coverage
				         • Status                                                                               • RISMedia’s Power Broker Annual Campaign............................... 11
EDITORIAL................................................................... 3-4                   		 ° Survey
 • RISMedia’s Real Estate Magazine (Print & Digital).......................... 3                   		 ° Report
		 ° Cover Story                                                                                   		 ° Directory (Online)
		 ° Feature Story                                                                                 		 ° Spotlights
		 ° Commentary/Column                                                                             		 ° Power Broker Profiles
		 ° Client/Broker Spotlight                                                                       		 ° Sponsor Profiles
		 ° Company Spotlight                                                                             		 ° Reception & Dinner Editorial Coverage
 • RISMedia.com & RISMedia’s Daily e-News................................... 4
                                                                                                   LEAD GENERATION........................................................12
		 °Magazine editorial referenced above and published in Real Estate
                                                                                                    • RISMedia’s Webinar Series............................................................ 12
       magazine is replicated on RISMedia.com and within RISMedia’s Daily
                                                                                                   		 ° Promotion
       e-News
                                                                                                   			 – Pre-Presentation
		 ° Business Development Tip
                                                                                                   			 – Post-Presentation
		 ° Press Releases
                                                                                                   		 ° Deliverables
BRANDING................................................................... 5-6
 • RISMedia’s Real Estate Magazine (Print & Digital).......................... 5                   EVENT NETWORKING SOLUTIONS.................................. 13
		 ° RISMedia Real Estate Magazine Ads                                                                • RISMedia’s Real Estate's Rocking in the New Year......................13
			 – Full Page                                                                                       • RISMedia’s Spring Into Action...........................................................13
			 – Two-Page Spread                                                                                 • RISMedia’s Real Estate CEO Exchange........................................ 13
			 – Half Page                                                                                       • RISMedia’s Power Broker + Newsmakers Reception & Dinner.... 13
			 – Quarter Page
		 ° Premium Advertising Placement
			 – Inside Front Cover (C2)                                                                      ASSET LIST.............................................................. 14-16
			 – Inside Back Cover (C3)                                                                          • Asset descriptions, publishing platforms, pricing and
			 – Back Cover (C4)                                                                                    specifications
		 ° Specialty Advertising
			 – Belly Band
			 – French Door/Z-Fold
			 – Gatefold Front or Back Cover
 • RISMedia’s Daily e-News (Online)..................................................... 6
		 ° National Daily News Placement
			 – National Premium Banner Ad
			 – National Premium & Regular Square Ads

 • RISMedia.com (Online)...................................................................... 6
		 ° Interstitial Advertisement (includes Top Leaderboard)
		 ° Leaderboard/Lower Leaderboard
		 ° Primary Web Square Ad
		 ° Content Square Ad
2021 Media, Content, Lead Generation & Event Networking Overview
REACH

RISMEDIA READERSHIP PROFILE -
REAL ESTATE BROKER & AGENT DEMOGRAPHICS
RISMEDIA’S TOTAL REACH/DISTRIBUTION
Real Estate Brokerage Firms                                                    55,052
Real Estate Sales Professionals (Agents)                                      311,956
Total Reach                                                                   367,008
                                                                                    Print Digital
RISMedia’s Real Estate Magazine (Print/Digital)                                   45,000 327,336
RISMedia’s Daily e-News                                                             N/A 365,741

REAL ESTATE BROKERAGE FIRMS                                 REAL ESTATE AGENTS
Total Residential Real Estate Firms                 55,052 Total NAR Members                        290,224   93.04%
                                                            Total Non-NAR/Other                      21,712    6.96%
Firms/Offices                                               Total Licensed Real Estate Agents       311,956    100%
Single-Office, Two-Person Firms            42,940     78%
                                                            Age
Four (4) or More Offices                    5,505     10%
                                                            18-24                                     9,983    3.20%
Other                                       6,606     12%
                                                            25-34                                    54,124   17.35%
                                                            35-44                                    65,792   21.09%
Affiliation
                                                            45-54                                    68,568   21.98%
Independent, Non-Franchised                46,244     84%
                                                            55-64                                    67,726   21.71%
Franchised                                  8,808     16%
                                                            65+                                      45,764   14.67%
                                                            Total                                   311,956    100%
Geographic Market Area of Firm
Nationwide                                   550       1% Gender
Multi-State Area                            2,753      5% Male                                      132,269    42.4%
Resort/Recreation Area                      3,854      7% Female                                    179,687    57.6%
Rural Area/Small Town                      15,965     29%
                                                          Agent Homeownership
Metropolitan Area or Region                31,930     58%
                                                          Own Home, Co-Op or Condo                  252,684     81%

                                                            Affiliation
                                                            Affiliated With an Independent Firm     177,815     57%
                                                            Affiliated With a Brand (Franchise)     134,141     43%

                                                            Status
                                                            Independent Contractor                  246,445     79%
                                                            Employee                                 18,717      6%
                                                            Other                                    46,793     15%
                                                            Full- vs. Part-Time                     240,207     77%

                                                                                                               993
2021 Media, Content, Lead Generation & Event Networking Overview
INTRODUCTION

THE POWER OF EFFECTIVE ENGAGEMENT
Since 1980, RISMedia has been providing the real estate industry with strategic business development information, real
estate best practices, pertinent news, research and market analysis on the trends and issues affecting residential real estate.
Leveraging our reputation as thought leaders in the industry, we offer a targeted, effective way to communicate your message to
the leaders in residential real estate and the decision-makers who have the authority to purchase your products or services.

About RISMedia
RISMedia is recognized as a leading provider of the most relevant and up-to-date information related to the residential real
estate market. Top real estate professionals and organizations rely on our content to keep them informed and educated about
the latest trends and developments to help guide their most important business strategies and decisions. Through integrated
print, online and face-to-face marketing initiatives, we reach and consistently engage an industry audience of 350,000-plus
practitioners, resulting in long-term relationships.

OUR AUDIENCE
RISMedia’s print and online content reach a vast array of         PREMIUM EDITORIAL & ADVERTISING/BRANDING
residential real estate professionals and associations,            • Specialty Advertising & Promotion
including:                                                         • Specialty e-Newsletters
                                                                   • Specialty Publishing
 •   Leading Real Estate Brands
 •   Trusted Product & Service Firms                              ANNUAL CAMPAIGN PROMOTIONS
 •   Prominent Power Brokers                                       •RISMedia’s Newsmakers Annual Campaign Promotion
                                                                   •RISMedia’s Power Broker Annual Campaign Promotion
 •   Top-Producing Agents
 •   MLSs, Boards & Associations                                  LEAD GENERATION
                                                                   •RISMedia’s Webinar Series
                                                                   •Interstitial Advertisements
OUR INTEGRATED APPROACH
                                                                  EVENT NETWORKING SOLUTIONS
EDITORIAL                                                          •R  ISMedia’s Real Estate's Rocking in the New Year
 • RISMedia’s Real Estate Magazine                                 • RISMedia’s Springing into Action
 • RISMedia.com                                                    • RISMedia’s Real Estate CEO Exchange
 • RISMedia Daily e-News                                           • RISMedia’s Power Broker + Newsmakers Reception & Dinner

ADVERTISING & BRANDING
 • RISMedia’s Real Estate Magazine (Print & Digital)
 • RISMedia’s Daily e-News
 • RISMedia.com (Online)

PARTIAL CLIENT LIST
RISMedia’s primary business relationships with the nation’s leading purveyors of residential real estate products and services:

                                                                                                                                   1
2021 Media, Content, Lead Generation & Event Networking Overview
EDITORIAL

RISMedia’s Real Estate Magazine
RISMedia’s Real Estate Magazine is the only national, independent
magazine specializing in the residential real estate industry. Dedicated
editorial coverage of your company provides invaluable third-party
endorsement of your products, services and company message.

Cover Story
• The main editorial focus of a given issue
• Comprised of the front cover and a five-page story within the                                                                                                                                                                                                                                                                                                                                     Breaking Barriers
                                                                                                                                                                                                                                                                                                                                                                                                    With Perseverance                                                                                                                           Fathom Realty’s Leaders Set

   magazine
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Out to ‘Accomplish Anything’

                                                                                                                                                                                                                                                                                                                                                                                                    and Determination                                                                                                                           by Maria Patterson

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                W
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          ithout a doubt, 2020 was a year that no one will ever
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          forget—and for Fathom Realty, that’s not just because
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          of the pandemic. Last year, the cloud-based, full-service

• View an example of a cover story here.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                real estate brokerage launched its IPO, and zealously embarked
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                on expanding its presence in markets across the country. At the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                core of the firm’s surging success is its leadership team, which
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Founder & CEO Josh Harley built to bring “different strengths                         “I can say with complete
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                and experiences to the table.” In this exclusive interview, Harley,                       confidence that a
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                along with Fathom Realty’s Chief Brand Officer Wendy Forsythe,                         woman’s perspective is
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Chief Brokerage Operations Officer Samantha Giuggio and SVP of                         not just important, it’s
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Finance Veronica Salmon, discusses why the company’s success is                        vital. Women and men
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                all about perseverance and determination...and why women have                            often see the world
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                been central to the cause.                                                              differently and that’s
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Maria Patterson: Josh, you’ve built a    look for in a leader is a servant atti-     invaluable. Both views are
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                strong executive team to help bring      tude. It’s vital to an organization to        important, but neither
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Fathom to the next level. Tell us        have leaders who will always place             view is truly complete

Feature Story
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                about your philosophy on choosing        their people first.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                leaders.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          without the other.”
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Josh Harley: When I started Fathom       MP: Seems like it would take a                           – JOSH HARLEY
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                more than a decade ago, I knew           lot of courage to purposefully hire                Founder & CEO, Fathom Realty
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                that I wanted to build a company         those who think differently, no?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                that was bigger than me. I wanted        JH: You’re not wrong! Hiring a lead-        I believe it’s important to hire the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                to build an organization that had        ership team is not an easy task.            best person for the job. However, I
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                the potential to change the indus-       In fact, it can be a little scary, and      am proud of the fact that the first

•A
  n in-depth look at your company’s products and services,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                try, and I knew that I could not do      that’s coming from a Marine Corps           leader I hired at Fathom was a
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                it alone. I needed to build a lead-      veteran! Why? Because you have to           woman. In fact, the first few lead-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                ership team that shared my vision        trust these people with your baby.          ers I hired were women. I believe
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                for the industry and my passion for      You have to be willing to listen and        this played an important role in why
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                serving others. I also knew I had        learn, and you have to be willing to        Fathom had such strong early suc-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                to build a team of leaders who           change your mind at times. This is          cess. Today, we have strong woman
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                brought different strengths and          why it’s so important to hire lead-         leaders at every level of our orga-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                experiences to the table. I wanted       ers from different backgrounds and          nization, and I’m honored to serve

 including interviews with company executives, clients, etc.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                to surround myself with people           experiences.                                them as well as beside them.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                who were smarter than me. I even
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                wanted a team who was willing to         MP: Well, mission accomplished! The         MP: Wendy, you’ve been an indus-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                disagree with and challenge me,          three Fathom executives gracing our         try leader for many years now. As
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                because I knew that if I could build     cover certainly exemplify that phi-         a woman, what were some of the
                                                                                                                                                                                                                                                                                                                                                                                                       From L to R: Chief Brokerage Operations Officer Samantha Giuggio, SVP of
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                consensus among those who dis-           losophy. Was the decision to recruit        struggles you encountered?
                                                                                                                                                                                                                                                                                                                                                                                                       Finance Veronica Salmon and Chief Brand Officer Wendy Forsythe                                                                           agreed, we could accomplish any-         female leaders a purposeful one?            Wendy Forsythe: Early in my ca-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                thing. The most important thing I        JH: Actually, to be honest, it wasn’t.      reer, I never thought about gender

• View an example of a feature story here.                                                                                                                                                                                                                                                                                                                                                       28 January 2021 RISMedia’s REAL ESTATE                                                                                                                                                                                                      RISMedia’s REAL ESTATE January 2021 29

                                                                                                                                                                                                                                                                                                                                                                                                  RISMedia’s Real Estate Magazine Cover Story
Commentary/Column
•V
  oice your opinion on a pertinent industry topic and/or
                                                                                                                                                                                                                                                                                                      Pillar To Post Home Inspectors® Drives
 provide strategic business development tips
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      According to Steward, this touchless sharing of infor-             ees. They don’t even need inspection experience. A
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   mation enables buyer confidence even for those who are                $30,000 investment gets a new franchisee full training,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   buying property far from home.                                        lifetime company support and unlimited opportunity for
                                                                                                                                                                                                                                                                                                      Confidence in Home Inspection Safety                                                                                                                                            And in an industry where reputation is everything, Pillar
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   To Post chooses their franchisees with infinite care.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         success.”
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            The expert care and expertise of its franchise owners
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      “Our franchisees are the best trained in the industry,”            during the health crisis, and the dedication of franchi-

• View an example of a commentary/column here.
                                                                                                                                                                                                                                                                                                      by Barbara Pronin                                                                                                                                                            says Steward. “They come to us from a variety of back-                sees to the people they serve, have inspired company-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   grounds, but they are people who love all things real es-             wide growth.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   tate, and who have the desire to own their own business.                 “Between the first of June and the end of the year,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Some 25 percent of our franchisees are military veter-                nearly every day has been a record-setter,” says Steward.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   ans, and I’m happy to say                                                                              “Activity has increased, and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   we have an increasing num-                                                                             business is up 130 percent
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   ber of women and couples                                                                               over last year.”
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   joining our ranks.”                                                                                      Perhaps, he notes, that’s
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      They are people like Pau-                                                                           because the third factor in
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   la Camarena in Huntington                                                                              the company’s pandemic
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Beach, Calif., a 20-year                                                                               playbook is individualized
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   sales manager for technol-                                                                             support.

Client/Broker Spotlight
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   ogy products who knew,                                                                                   “From the very beginning,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   even as she was complet-                                                                               we’ve been there to provide
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   ing her MBA, that she want-                                                                            whatever our franchisees
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   ed to be her own boss. A                                                                               needed,” says Steward.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   real estate investor with                                                                              “We’ve helped them locate
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   a love of houses, she re-                                                                              personal protective equip-

•R  ISMedia editors interview a client or partner of your choice
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   searched multiple business                                                                             ment, develop effective
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   possibilities. When a real estate agent friend suggested              customer communications, stay in control of their cash-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   the home inspection business, she began a conversa-                   flow and whatever else it took for them to thrive and grow

                                                                                                                                                                                                                                                                                                      I
                                                                                                                                                                                                                                                                                                          n a year that began with high expectations, few              As the need for home inspections soared, Steward and                                                        tion with Pillar To Post, and quickly became convinced                during this chaotic year.”
                                                                                                                                                                                                                                                                                                          could have predicted a global pandemic that               a taskforce made up of franchisees, real estate profes-                                                        this was the right business for her.                                     Little wonder, then, that the company lost not a single
                                                                                                                                                                                                                                                                                                          would bring business to its knees.                        sionals and customers devised new safety procedures                                                               “When I launched my Pillar To Post franchise in 2018,              franchisee during a year that saw many businesses fail,

• F ocused on the client’s experience with your firm
                                                                                                                                                                                                                                                                                                                                                                    for keeping people safe and instilling confidence in the                                                       I challenged myself to be successful, and I am so happy               or that Steward’s plans going forward reflect his faith in
                                                                                                                                                                                                                                                                                                      “The year started brilliantly,” says Dan Steward, presi- home inspection process.                                                                                            I made the move,” says Camarena. “I feel blessed to be                what the Pillar To Post brand stands for: the unwavering
                                                                                                                                                                                                                                                                                                      dent and CEO of Pillar To Post Home Inspectors.                      “The bottom line is that health crisis or not, buyers                                                   able to help my clients in one of the biggest purchases               commitment of its business owners.
                                                                                                                                                                                                                                                                                                      “We’d had a year of growth and innovation, and                        need to know the condition of the home they are                                                        in their lives, and grateful for the training and company                “These are people who care about their work, care
                                                                                                                                                                                                                                                                                                      we were charged up for more of the same.”                               buying,” says Steward.                                                                               support that has helped to make me so successful.”                    about their communities and are eager to give back,” he

•H  ighlights how the client has implemented your products/services
                                                                                                                                                                                                                                                                                                         Headquartered in both Tampa and Toronto,                                 While Pillar To Post home inspections typical-                                                      They are people like Justin and Shauna Barker, who op-             says. “Service is at the heart of everything we do, and I
                                                                                                                                                                                                                                                                                                      Pillar To Post celebrated its 25th year in 2019,                         ly include the presence of the agent, and often                                                     erated and sold two distribution and transportation busi-             am inspired by the many ways they make a difference.”
                                                                                                                                                                                                                                                                                                      adding 65 new home inspection franchisees                                the buyer, with traditional procedures upended                                                      nesses before deciding to put their business experience                  This year, Pillar To Post launched its FirstService Social
                                                                                                                                                                                                                                                                                                      to its roster—designated once again by Entre-                          by the pandemic, it might have been easiest to                                                        and love of rehab and remodeling to use with a Pillar To              Purpose program, which includes a FirstService Relief
                                                                                                                                                                                                                                                                                                      preneur Magazine as the gold standard in the                              restrict access to the inspector. But franchi-                                                     Post franchise.                                                       Fund to assist those facing economic hardship.
                                                                                                                                                                                                                                                                                                                                                               Steward
                                                                                                                                                                                                                                                                                                      industry.                                                                 sees quickly pivoted to Zoom technology to                                                            The Kansas City, Mo., couple—who launched their                       “When major hurricanes hit the coasts of Florida and

   to build business
                                                                                                                                                                                                                                                                                                         It all came crashing down in the third week of March, keep customers involved.                                                                                            franchise during the pandemic—are thankful they were                  Texas, for example, Pillar To Post franchisees from across
                                                                                                                                                                                                                                                                                                      though, when the novel coronavirus slammed into Ameri-           “The human factor is critical,” says Steward. “People                                                       so well prepared.                                                     North America came together to raise funds for those af-
                                                                                                                                                                                                                                                                                                      can shores and shut down all but the most essential want to see how the toilet flushes and how much water                                                                       “We’ve had exceptional training, both at the beginning             fected,” says Steward.
                                                                                                                                                                                                                                                                                                      businesses. Real estate sales dropped 8.5 percent in pressure there is in the shower.”                                                                                       and throughout the year,” says Shauna Barker, “and con-                  Assistance will also be available to employees, fran-
                                                                                                                                                                                                                                                                                                      the first month, and were widely expected to decline by          So, using 360-degree digital technology and strict                                                          sistent support as standard procedures were adapted to                chise owners and their employees who require emergen-
                                                                                                                                                                                                                                                                                                      up to 40 percent over the course of spring and summer. safety protocols—gloves and shoe coverings, wiping                                                                    meet the COVID crisis. This assistance and the strength               cy funding.

• View an example of a client/broker spotlight here.
                                                                                                                                                                                                                                                                                                         But American consumers, trapped in imperfect living down doorknobs and any other surfaces touched—Pil-                                                                    of the Pillar To Post brand have helped us get our busi-                 “Our focus going forward is to grow and prosper by
                                                                                                                                                                                                                                                                                                      spaces, went on a home-buying spree, and the nation’s lar To Post inspectors began providing customers with a                                                                ness started in a strong and meaningful way.”                         serving,” says Steward.
                                                                                                                                                                                                                                                                                                      foremost home inspection company proved that it is real-time, personal inspection experience.                                                                                   Steward takes personal pride in the success of his                    It’s a fitting legacy for a company whose integrity, repu-
                                                                                                                                                                                                                                                                                                      nothing if not nimble and innovative.                            Digital copies of the inspector’s report are provided                                                       franchisees, and in how little it takes, beyond conviction            tation and passion for service have been the hallmark of
                                                                                                                                                                                                                                                                                                         “Like real estate, we are a people business,” says Stew- the same day as the inspection so that the agent can                                                             and desire, to launch and grow a prosperous business.                 its 26-year history. RE
                                                                                                                                                                                                                                                                                                      ard. “Keeping people safe was our first priority, so first in effectively negotiate with the seller about any needed                                                            “Beginning franchisees don’t need an office,” says
                                                                                                                                                                                                                                                                                                      our playbook was devising foolproof safety protocols.”        repairs.                                                                                                       Steward. “They don’t need an inventory or employ-                     For more information, please visit www.pillartopost.com.

                                                                                                                                                                                                                                                                                                    44 December 2020 RISMedia’s REAL ESTATE                                                                                                                                                                                                                                                    RISMedia’s REAL ESTATE December 2020 45

Company Spotlight
•Provides the opportunity to promote your firm’s products                                                                                                                                                                                                                                                                              RISMedia’s Real Estate Magazine Feature Story
   and/or services
• View an example of a company spotlight here.                                                                                                                                                                                                                                                                                                                                                                                                                                                      {Broker Best Practices}

                                                                                                                                                                                                                                                                                                     Powering Through Your Plateaus                                                      teau, no matter how sick you are                                                                               Stronger Than Ever
                                                                                                                                                                                                                                                                                                     Like a Pro                                                                          of dealing with it. Do the best you                                                                            by Jameson Doris
                                                                                                                                                                                                                                                                                                                                                                                         can with the tools you have, and
                                                                                                                                                                                                                                                                                                                                                                                         get to work. The road to mastery
                                                                                                                                                                                                                                                                                                     by J’aime Nowak                                                                     doesn’t include shortcuts. You truly                                                                                                                           How do you stay in touch with your                          cities with gorgeous modern
                                                                                                                                                                                                                                                                                                                                                                                         earn the way to your next peak, and                                                                                                                            clients? It’s important that past                           facilities. Also, I ran one of the
                                                                                                                                                                                                                                                                                                                                                                                         to get there, you have to be willing                                                                                                                           clients get contacted by me once                            top-producing teams in Northeast
                                                                                                                                                                                                                                                                                                                                                                                         to endure tough times and trust                                                                                                                                a month. They’re the reason I have                          Ohio, so I’ve been there and can
                                                                                                                                                                                                                                                                                                                                                                                         the process. Still, remember to                                                                                                                                a business, and I try to never lose                         help my agents get to the next
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        sight of this. Additionally, when                           level.

                            The American Dream
                                                                                                                                                occurred, Ribak turned to real estate and started Trop-       be free of the huge risks because of eXp Realty’s vir-                                                                                                                     celebrate your victories and every
                                                                                                                                                                                                                                                                                                                                                                                         small step you take forward, while                                                                                                                             markets shift, my sphere/referrals
                                                                                                                                                ical Realty Beachside, his own independent brokerage,         tual brokerage model and all the tools and support the
                                                                                                                                                which he wanted to turn into a string of brick-and-mor-       company delivers.                                                                                                                                                          also learning from any mistakes                                                                                                                                are going to be my top source of                             “I’m a non-competing
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        revenue, so I make sure to check

                            Debunked: Independent                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      broker/owner, so my
                                                                                                                                                tar offices wherever there was a beach town—from                 “As I look back, I’m happier than ever with the deci-                                                                                                                   and failures. Give your whole self
                                                                                                                                                Florida to California.                                        sion I made. I went from working 80 to 40 hours a                                                                                                                          to this learning process—life re-                                                                                                                              on them. I send cards, gift cards,
                                                                                                                                                   In 2017, after 11 years of working 80-hour weeks,          week. I have a life now. I play music with my grand-                                                                                                                       wards courage.                                                                                                                                                 mailers, anniversary cards, etc. I                                goal is to develop,

                            Brokerages
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        also keep notes on them, and if
                                                                                                                                                facing lots of stress due to risks and liability, and re-     kids. But I still sell about 35 to 40 homes a year
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        something major happens in their
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         motivate, train and
                                                                                                                                                alizing his top agent was making more than him, he            and do a bunch of coaching. I have 535 agents in 27                                                                                                                        Seek Support and Training
                                                                        by Diane Tuman                                                          decided there had to be a better way.                         states—120 of them are local to the Cocoa Beach                                                                                                                            You do not have to walk your journey                                                                                                                           life, like a birth or graduation, I                          encourage my agents
                                                                                                                                                   He started to explore his options, including selling       area. And based on what’s going on today, I’m in better                                                                                                                                                                                                                                   Anna Ciano-Hendricks                            make sure to acknowledge it.
                                                                                                                                                to a franchisor and closing it all down. He was at a          shape than most. I feel like I have it all: My company
                                                                                                                                                                                                                                                                                                                                                                                         toward mastery alone. Avoid isola-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Broker/Owner
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         to hit their personal
                                                                                                                                                                                                                                                                                                                                                                                         tion by leaning into a community of
                                                                                                                                                crossroads until he met with folks at eXp Realty for the      with all its rewards and without the worry and over-
                                                                                                                                                                                                                                                                                                                                                                                         like-minded, sharp professionals
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        RE/MAX Pathway                                  Where does your market stand                                    goals. Everyone has
                                                                                                                                                fifth time. While he had resisted everything about eXp        head I had when I was an independent broker/owner.                                                                                                                                                                                                                                        Kent, Ohio
                                                                                                                                                up to this point, suddenly, the business model made              “Also, I can now retire with security behind me. And
                                                                                                                                                                                                                                                                                                                                                                                         who are always helping each other.                                                                             www.pathwayoh.com
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        in regard to reopening in the                                      different goals, so
                                                                                                                                                                                                                                                                                                                                                                                         At the same time, look to invest                                                                                                                               midst of COVID? We’ve been
                                                                                                                                                complete sense. The only problem he had was giving            if I die, I have made sure my family inherits my busi-                                                                                                                                                                                                                                                                                    stronger than ever. We try to                                    whatever theirs is—
                                                                                                                                                up his brand.                                                 ness. You can say I now have peace of mind.” RE                                                                                                                            in yourself and your business with                                                                             Region served: Northeast Ohio                   focus on “community, community,                                   whether it’s strictly

                                                                                                                                                                                                                                                                                                     I
                                                                                                                                                   “I knew I was ready for a new model that eased                                                                                                                                                                                        real estate training, especially dur-                                                                          Years in real estate: 11
                                                                                                                                                                                                                                                                                                       t’s pretty amazing to work with, learn from or observe someone                                                                                                                                                                                   community” and support as much
                                                                                                                                                many of the overhead and liability issues that came                                                                                                                                                                                      ing those plateaus. There are real                                                                             Number of offices: 2                            as possible. It doesn’t have to                             monetary or being able
                                                                                                                                                with owning my own brokerage, but my brand? I didn’t          eXp Realty, a real estate cloud brokerage, is one of the fastest-growing,                who is a master of their talent, passion or trade. While for most,                estate training programs specifical-                                                                           Number of agents: 23
                                                                                                                                                want to give it up,” explains Ribak. “But that’s when         global residential real estate companies with more than 35,000 agents in                 the road to mastery feels mysterious and unreachable, for them it                 ly designed to build your skills and                                                                                                                           be about real estate; I always                                  to spend more time
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Best tip for going the extra                    say that my brokerage is building
                                                                                                                                                they sold me. They told me, ‘Keep your brand. Just be         the United States, Canada, the United Kingdom and Australia. As a subsid-              appears effortless.                                                                 confidence at every stage of your                                                                              mile for your agents: Always be                 something much larger than real
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    with their family—I want
                                                                                                                                                Tropical Beachside by eXp.’”                                  iary of a publicly-traded company, eXp Realty uniquely offers real estate                                                                                                  career for consistent action, while
                                                                                                                                                   Ribak had his answer.                                      professionals within its ranks opportunities to earn eXp World Holdings                                                                                                    providing you with all the tools you
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        accessible. Let your agents know                estate. By investing in and caring                                     to help them.”
                                                                                                                                                                                                                                                                                                     The good news is that this road is        these tips to stay focused on mas-                                                                                                                       that you’re there for them, and                 about your community, businesses
                                                                                                                                                   “With eXp, I could have the best of both worlds,”          stock for production and contributions to overall company growth. For more                                                                                                 need to climb to your next level.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Does working with
                                                                                                                                                he says. “My company would remain intact, and I’d             information, please visit https://join.exprealty.com.                                  available to anyone willing to take       tery instead of getting frustrated.                                                                                                                      never pawn them off on anyone                   support each other. This shows
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          - ANNA CIANO-HENDRICKS
                                                                                                                                                                                                                                                                                                     the journey.                                                                                                                                                                                       else. Treat all your agents the                                                                                               Broker/Owner, RE/MAX Pathway
                                                                                                                                                                                                                                                                                                                                                                                            This journey of mastery is filled                                                                                                                           that you’re not only an area
                                                                                                                                                                                                                                                                                                        The path to success may look           Focus on Your Progress                                                                                                                                   same, whether they sell 10 houses

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    dough make you nuts?
                                                                                                                                                                                                                                                                                                                                                                                         with hope and growth, as well as chal-                                                                                                                         expert, but that you care about
                                                                                                                                                                                                                                                                                                     easy, but it’s rife with hard lessons,    Think about where you began your                                                                                                                         a year or 200.                                  your community—especially during                            Where do you see your business in
                                                                                                                                                                                                                                                                                                     small victories, plateaus and chal-       journey compared to where you             lenges. For an exceptional real estate
                                                                                                                                                                                                                                                                                                                                                                                         training program to help you power                                                                                                                             these uncertain times.                                      five years? We’ll continue to grow
                                                                                                                                                                                                                                                                                                     lenges. There is no direct route to       are now. We tend to get caught up                                                                                                                        What’s your secret to staying

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    We can help.
                                                                                                                                                                                                                                                                                                                                                                                         through your plateau and advance to                                                                                                                                                                                        and be one of the top-producing
                                                                                                                                                                                                                                                                                                     the top. In fact, most of this pur-       comparing ourselves to others in                                                                                                                         relevant in today’s ever-changing               How do you attract the top agents                           brokerages in Northeast Ohio filled
                                                                                                                                                                                                                                                                                                     suit toward mastery is spent on           the middle of their climb, but the        the next peak, check out The Path-                                                                             real estate landscape? I learn
                                                                                                                                                                                                                                                                                                                                                                                         way to Mastery®— Advanced. This                                                                                                                                in your area? I’m a non-competing                           with quality agents. I don’t just
                                                                                                                                                                                                                               We’re REALTORS ,                      ®                               the unpleasant and often mundane
                                                                                                                                                                                                                                                                                                     plateau.
                                                                                                                                                                                                                                                                                                                                               comparison game is a complete
                                                                                                                                                                                                                                                                                                                                               waste of energy. When you get frus-       latest real estate training program
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        constantly. In addition to using
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        coaching and mentoring, I’ve
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        broker/owner, so my goal is to
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        develop, motivate, train and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    hire anyone. I want to maintain
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    our amazing community presence
                                                                                                                                                                                                                               1.4 Million Strong,                                                      These plateaus can feel abso-          trated and feel like your progress        from Buffini & Company is designed                                                                             also befriended some of the
                                                                                                                                                                                                                                                                                                                                                                                         to help agents reach the next level                                                                                                                            encourage my agents to hit their                            and reputation. Even during the
                                                                                                                                                                                                                                                                                                     lutely dreadful, but that changes         has stalled, understand that you                                                                                                                         top-producing brokers nationally                personal goals. Everyone has                                pandemic, we were able to grow
                                                                                                                                                                                                                               Stepping Up for                                                       when you approach them with a             have still gained ground. This new        to become true professionals. Learn                                                                            to make sure I’m on top of all                  different goals, so whatever theirs                         and open a second location. We

                            R                                                                                                                                                                                                                                                                                                                                                                                                                                                     Visit FinancialWellness.realtor today!
                                                                                                                                                                                                                                                                                                     fresh point of view. There is power       plateau is higher than your last, but     more about the course at www.buffini-                                                                          the current trends that can
                                    eal estate agents are a unique breed of    own brokerage, you work long, crazy hours and carry                                                                                                                                                                                                                                                                                                                                                                                                                      is—whether it’s strictly monetary                           are going to keep moving forward
                                    entrepreneurs. They work for everyone      a lot of risk, but you don’t make much money,” says
                                                                               Ribak, leader of Tropical Beachside, brokered by eXp
                                                                                                                                                                                                                               What’s Right.                                                         in staying the course and pushing
                                                                                                                                                                                                                                                                                                     through, even though you’d rather
                                                                                                                                                                                                                                                                                                                                               the solution is still the same: keep
                                                                                                                                                                                                                                                                                                                                               moving. Try to reconnect with your
                                                                                                                                                                                                                                                                                                                                                                                         andcompany.com/advanced. RE                                                                                    better assist me and my agents.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Networking, reading and investing
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        or being able to spend more time                            and continue to be recognized as
                                    and no one—all at the same time. The                                                                                                                                                                                                                                                                                                                                                                                                                                                                                with their family—I want to help                            one of the best in our area.
                                                                                      Realty. “This is not something you learn from                                                                                                                                                                  give up and try something else.           “why” by remembering what drives                                                                                                                         in myself and my agents is key.
                            agents who are the most driven have big                                                                                                                                                            As REALTORS® we’re committed to the                                                                                                                                                                                                                                                                                      them. We provide amazing office
                                                                                        other brokers because the same ego it takes                                                                                            diverse communities we serve, and that                                   It’s what you choose to do at          you on your professional journey.                          J’aime Nowak is a master                                                                                                                                                                                  For more information, please visit www.remax.com.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        space in the heart of two great
                            dreams about hanging their own shingle.                       to be a great salesperson or motivational                                                                                            starts with our Code of Ethics that sets                              the plateau that creates your next                                                                   trainer at Buffini & Company. To
                            An independent brokerage, after all, is                       leader doesn’t easily get shared when it                                                                                             higher standards for fairness in housing                              peak. If you feel like you’ve been        Be Present                                                 learn more, please visit https://
                                                                                          comes to the downside of owning your own                                                                                             than any federal law. It extends to our
                            regarded as the crowning success for                                                                                                                                                               work on Capitol Hill, where we continue
                                                                                                                                                                                                                                                                                                     spending time on a plateau, use           Always remain present on that pla-                         buffiniandcompany.com.
                                                                                         brokerage.”
                            building a winning team and starting your                                                                                                                                                          to advocate for meaningful change.
                                                                                          The Boston native is a self-described serial
                                                                            Ribak                                                                                                                                                                                                                   26 January 2021 RISMedia’s REAL ESTATE                                                                                                                                                             88 January 2021 RISMedia’s REAL ESTATE
                            own company. It signals “you’ve made it.”                  entrepreneur who has owned 22 companies                                                                                                 Visit ThatsWhoWeR.realtor and
                                                                                     since the 1980s, including a restaurant, a paintball                                                                                      Photofy.com/NAR for assets to show that
                            Mitch Ribak of Cocoa Beach, Fla., is one such person.    business, flower business, ad agency, dating service,                                                                                     you’re fighting for fairness in housing.
                            He opened his own indie in March 2005, only to find      online dating site and affiliate marketing agency—he                                                                                                                                                   Jan21_20-27.indd 26                                                                                                                                 12/16/20 11:21 AM                              Jan21_82-91.indd 88                                                                                                                                                      12/16/20 2:02 PM
                            out the business is layered with plenty of challenges.   was also host of a radio dating show out of Universal
                              “I discovered a dirty little secret. If you own your   Studios in Orlando. But once the 1999 dot-com bubble
                                                                                                                                             REALTORS® are members of the National Association of REALTORS®

                                                                                                                                                                                                                                                                                           RISMedia’s Real Estate Magazine                                                                                                                                                                RISMedia’s Real Estate Magazine
                           24 November 2020 RISMedia’s REAL ESTATE

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           CONNECTIONS

                                                                                                                                                                                                                                                                                                                                                                                                                                                              defines our invitation-only community.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           BRANDING

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  11/12/20 3:17 PM
2021 Media, Content, Lead Generation & Event Networking Overview
BRANDING

RISMedia Daily e-News Branding

  RISMedia’s Daily e-News contains three (3) ad locations, grouped to allow maximum                         National Premium Banner
  visibility for the recipient. Delivered seven (7) days a week and through our responsive
  design, your ad is optimized to be seen and engaged with whether it is desktop or
  mobile. The National Media Ad Group is delivered to our full audience of over 350,000+
  industry professionals around the U.S.

  National Daily News Placement
  National Premium Banner Ad
  National Premium Square Ad
  National Square Ad

RISMedia.com                                                                                                National
                                                                                                            Premium
                                                                                                             Square
Interstitial Advertisement (includes top leaderboard) - An interstitial advertisement can
feature various offers for lead generation (email collection) or sales (selling a product). It
could also be used to alert the audience to a special offer, new product, poll or more.

  Leaderboard/Lower Leaderboard Ad
  Primary Web Square Ad
  Content Square Ad (appears within story)

                                                                                                                           National
                                                                                                                           Square

              Interstitial Ad

                                                                                               Primary
                                                                                            Web Square Ad

                 Leaderboard

                                                              Content
                                                              Square
                                                                Ad

                                                              RISMedia.com Secondary Page
                  Primary
                 Web Square
                     Ad

             RISMedia.com Homepage

                                                                                                                                      5
2021 Media, Content, Lead Generation & Event Networking Overview
PREMIUM PROMOTION

SPECIALTY BRANDING
Homepage Ad Takeover
This type of display advertising will feature one
company's advertising creative in all available
advertising positions on RISMedia's homepage.
Special promotions may also include creative on News
Alerts and article landing pages.

SPECIALTY EDITORIAL & BRANDING
Business Tip of the Day
RISMedia’s Business Tip of the Day is a brief,
educational business development note that is
prominently located in the RISMedia e-News,
which delivers to a daily network of over 350,000+
subscribers, and on all RISMedia.com pages.

The Business Tip of the Day provides a unique
opportunity to extend your firm’s reach through
insightful messaging and helps readers associate
quality business tips with your company’s brand.

The prominent placement of the tip assures readers
will see your messaging and be exposed to your value
proposition and branding.

                                                           The Business Tip of the Day is
                                                           prominently located in RISMedia’s daily
                                                           e-Newsletter (left), and, on click-through,
                                                           your advertisement will appear next to
                                                           your article (above).

                                                                                                    6
2021 Media, Content, Lead Generation & Event Networking Overview
PREMIUM PROMOTION

SPECIALTY E-NEWSLETTERS

Team Tuesday e-Newsletter
The Team Tuesday e-Newsletter, delivered to a network of              Your ad/promo will be positioned
over 350,000+ subscribers, caters to those involved with or           underneath RISMedia’s Team
interested in real estate’s largest-growing group: teams. This        Tuesday editorial content and on
specialized focus provides in-depth business development              the article/editorial content landing
                                                                      page.
tips and best practices unique to the team format, allowing
teams to capitalize on strategies that are relevant and
extremely effective.

Your marketing initiatives will make a unique impact, reaching
a more targeted audience and effectively widening your reach,
whether readers are already members of a team or are simply
looking to stay abreast of the team format.

Your team-focused content will be the lead story of our
Team Tuesday e-Newsletter edition. Your premium banner
advertisement will be prominently placed under the lead
story, and a Primary Web Ad will follow through to your
content landing page on RISMedia.com, reinforcing your value
proposition and offerings to readers.

*Additional team-focused branding opportunities throughout
this special edition also available.

Sunday Showcase e-Newsletter
RISMedia’s Sunday Showcase e-Newsletter brings valuable
information to real estate professionals at a critical time in
the week, when many are working in and on their business.
Sunday’s content features business development tips and
productivity boosters tailored to the working agent in order to
help them understand how they can utilize valuable weekend
time to create sound strategies to improve their business.

An ideal stage for highlighting products and services that
can help agents reach their business goals, RISMedia’s
Sunday Showcase e-Newsletter attracts a segment of the
agent population that strives to constantly improve their
business. RISMedia’s Sunday Showcase gives your company
a messaging platform that can be quite lucrative and one of
the most powerful tools in your marketing toolbelt.

                                                                                                          7
PREMIUM PROMOTION

SPECIALTY PUBLISHING
Custom Cover Story
                                                                                    The Leader in Real Estate Information                                 www.rismedia.com

                                                                                                                                                                                                                          Achieving an                                                                                                                                    The catalog of Royal LePage firsts
                                                                                                                                                                                                                                                                                                                                                                          stretches back decades, from intro-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 ket reports based on a consumer’s
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 search criteria. Royal LePage wanted

                                                                                                                                                                                                                         Audacious Goal
                                                                                                                                                                                                                                                                                                                                                                          ducing For Sale lawn signs to the                                                      to tap into the positive implications

Present your firm to your immediate local market and attract
                                                                                                                                                                                                                                                                                                                                                                          country early in the last century, to                                                  this could have for lead conversion.
                                                                                                                                                                                                                                                                                                                                                                          the launch of Canada’s first national                                                     “There’s been a lot of progress in
                                                                                                                                                                                                                                                                                                                                                                          real estate website in 1995. Royal-                                                    AI, and we’re able to do a lot of in-
                                                                                                                                                                                                                                                                                                                                                                          lepage.ca is Canada’s second most                                                      teresting things that we haven’t been
                                                                                                                                                                                                                                                                                                                                                                          visited home search portal.                                                            able to before,” explains Cheng. “All
                                                                                                                                                                                                                                                                                                                                                                             Today, Royal LePage is once again                                                   of a sudden, agents have a new as-
                                                                                                                                                                                                                                                                                                                                                                          shaking the industry’s foundations                                                     sistant that is effectively nurturing all

referral opportunities from thousands of real estate brokerage
                                                                                                                                                                                                                                                                                                                                                                          as a technology innovator with the                                                     of their leads but only surfacing the
                                                                                                                                                                                                                                                                                                                                                                          launch of its groundbreaking digital                                                   warm ones as they become ready.”
                                                                                                                                                                                                                                                                                                                                                                          ecosystem, rlpSPHERE. Powered by
                                                                                                                                                                                                                                                                                                                                                                          kvCORE from Inside Real Estate,                                                        Setting Bold Goals
                                                                                                                                                                                                                                                                                                                                                                          the platform features a suite of fully                                                 Royal LePage’s goals for rlpSPHERE
                                                                                                                                                                                                                                                                                                                                                                                                                       Royal LePage President & CEO Phil Soper
                                                                                                                                                                                                                                                                                                                                                                          integrated proprietary and industry                                                    were ambitious, but in keeping with
                                                                                                                                                                                                                                                                                                                                                                                                                       Photography: Jacob Sharrard
                                                                                                                                                                                                                                                                                                                                                                          technologies. Automating the full                                                      the company’s long history of innova-

firms around the United States!
                                                                                                                                                                                                                                                                                                                                                                          spectrum of a real estate profession-        “Gone are the typical real                tions and firsts.
                                                                                                                                                                                                                                                                                                                                                                          al’s needs—from lead generation                                                           “We wanted to make sure we
                                                                                                                                                                                                                                                                                                                                                                          and CRM to marketing automation
                                                                                                                                                                                                                                                                                                                                                                                                                       estate company’s islands                  were building a future-focused sys-
                                                                                                                                                                                                                                                                                                                                                                          and EDM—rlpSPHERE is a solution              of technology that devour                 tem that leveraged advanced sales-
                                                                                                                                                                                                                                                                                                                                                                          uniquely customized for the Cana-              hours of human labor                    automation technology to give our
                                                                                                                                                                                                                                                                                                                                                                          dian market, and designed to em-              to allow them to talk to                 network an advantage and to make
                                                                                                                                                                                                                                                                                                                                                                          power Royal LePage’s management,               each other. rlpSPHERE                   sure everyone had the tools to be
                                                                                                                                                                                                                                                                                                                                                                          teams and agents.                                                                      successful as transformation in the
                                                                                                                                                                                                                                                                                                                                                                                                                        represents a triumph in
                                                                                                                                                                                                                                                                                                                                                                             The timing of the platform’s launch                                                 digital age progresses at an accel-
                                                                                                                                                                                                                                                                                                                                                                          was fortuitous.                                end-to-end design and                   erated pace,” says Cheng. This in-

• Provides an opportunity to highlight your firm’s vision, leadership
                                                                                                                                                                                                                                                                                                                                                                             “The rlpSPHERE concept and                     data integration.”                   cluded a solution that would allow a
                                                                                                                                                                                                                                                                                                                                                                          high-level architecture was born 18                          – PHIL SOPER              broker to generate leads, then track
                                                                                                                                                                                                                                                                                                                                                                          months ago,” explains Soper. “We                     President & CEO, Royal LePage     and service those leads throughout
                                                                                                                                                                                                                                                                                                                                                                          envisioned a cloud-based, AI-en-                                                       their entire lifecycle, from inception
                                                                                                                                                                                                                                                                                                                                                                          abled operating environment where           strategic vision and the delivery of       to close.
                                                                                                                                                                                                                                                                                                                                                                          our people could access what they           its products and services, Cheng              Differentiation was also a major
                                                                                                                                                                                                                                                                                                                                                                          needed to work anywhere, anytime,           closely monitors real estate technol-      goal when it came to the develop-

   team, core values, technology and marketing resources, and
                                                                                                                                                                                                                                                                                                                                                                          on any device. Thanks to Inside Real        ogy, and noticed the material infu-        ment of rlpSPHERE. “We wanted to

                                                                                                                                                                                                                  Royal LePage’s Future-Focused                                                                                                                           Estate and our brilliant design team,       sion of venture capital flowing into       create a completely Canadianized

                                                                                                ACHIEVING AN
                                                                                                                                                                                                                                                                                                                                                                          we had created a system optimized           the space, along with an increasing

                                                                                                                                                                                                                  Digital Transformation With                                                                                                                             for a pandemic well before the world
                                                                                                                                                                                                                                                                                                                                                                          had heard of COVID-19.”
                                                                                                                                                                                                                                                                                                                                                                                                                      level of tech sophistication.
                                                                                                                                                                                                                                                                                                                                                                                                                         “For the first time, we felt there

                                                                                                                                                                                                                  rlpSPHERE       by Maria Patterson
                                                                                                                                                                                                                                                                                                                                                                             Royal LePage Chief Operating
                                                                                                                                                                                                                                                                                                                                                                          Officer Carolyn Cheng describes
                                                                                                                                                                                                                                                                                                                                                                                                                      were companies that could effective-
                                                                                                                                                                                                                                                                                                                                                                                                                      ly digitize the brokerage, agent and

   competitive differentiation
                                                                                                                                                                                                                                                                                                                                                                          rlpSPHERE as “a fully integrated,

                                                                                               AUDACIOUS GOAL
                                                                                                                                                                                                                                                                                                                                                                                                                      team processes, allowing each party
                                                                                                                                                                                                                                                                                                                                                                          future-focused” solution. “It allows        to automate many of their adminis-

                                                                                                                                                                                                                  F
                                                                                                                                                                                                                         rom its founding in 1913 to its status as its nation’s                                                                                           brokerages and agents to move away          trative and routine tasks in order to
                                                                                                                                                                                                                         largest real estate company with more than 600                                                                                                   from multiple, disjointed technolo-         focus more on elevating the level of
                                                                                                                                                                                                                         locations and 18,000 agents, Royal LePage is                                                                                                     gies,” she explains. “Right now, espe-      service and professionalism being
                                                                                                                                                                                                                                                                                                                                                                          cially with the pandemic, this integrat-    offered,” she explains.
                                                                                                                                                                                                                  synonymous with real estate in the Great White North. As
                                                                                                                                                                                                                                                                                                                                                                          ed ecosystem is a huge component               Also emerging in the market, for
                                                                                                                                                                                                                  President & CEO Phil Soper says, “Royal LePage is Canada’s
                                                                                                              Royal LePage’s Future-Focused Digital
                                                                                                                                                                                                                                                                                                                                                                          of a brokerage’s value proposition.”        brokerage, team and agent web-
                                                                                                                                                                                                                  Real Estate Company; a contemporary, innovative business                                                                                                                                            sites, were advanced capabilities for
                                                                                                                                                                                                                  built on more than 100 years of industry leadership. We                                                                                                 An Idea Whose Time Had Come                 leveraging AI and behavioral automa-

• Feature up to four (4) photos, in addition to the cover photo, to                                            Transformation With rlpSPHERE                                                                     have no intention of slowing down.”                                                                                                                     According to Cheng, emerging shifts         tion, such as lead generation web-
                                                                                                                                                                                                                                                                                                                                                                          in the market made the timing right         sites that monitor repeat visits and
                                                                                                                                                                                                                                                                                       Royal LePage COO Carolyn Cheng
                                                                                                                                                                                                                                                                                                                                                                          to embark on the rlpSPHERE proj-            proactively reach out to consumers,
                                                                                                                                                                                                                                                                                       Photography: Korby Banner
                                                                                                                              – Page 58                                                                                                                                                                                                                                   ect. Responsible for Royal LePage’s         or push out search alerts and mar-

                                                                                   Royal LePage COO Carolyn Cheng
                                                                                                                                                                                                                 58 January 2021 RISMedia’s REAL ESTATE                                                                                                                                                                                                                   RISMedia’s REAL ESTATE January 2021 59
                                                                                   Photography: Korby Banner

   help illustrate your message                                          Inside_Real Estate_Front_Cover.indd 991
                                                                                                                                              “We wanted to make
                                                                                                                                              sure we were building a
                                                                                                                                                                          Royal LePage was well informed Creating a Unique Tech Ecosystem
                                                                                                                                                                          when searching for a partner to One of the biggest priorities for Royal
                                                                                                                                                                          make its technology goals a reality.
                                                                                                                                              future-focused system 12/16/20 “We
                                                                                                                                                                                                                 LePage in developing rlpSPHERE was
                                                                                                                                                                                   interviewed 25 different ven- customizing the platform and ensur-
                                                                                                                                                                              10:13 AM
                                                                                                                                                                                                                                                                                                                                                                                     rlpSPHERE: The Missing
                                                                                                                                                                                                                                                                                                                                                                                     Piece for Real Estate Pros
                                                                                                                                                                                                                                                                                                                                                                                     Royal LePage real estate
                                                                                                                                                                                                                                                                                                                                                                                     professionals are already
                                                                                                                                              that leveraged advanced dors to make sure we had a common ing “Canadianization.” The platform,                                                                                                                                         experiencing the advantages
                                                                                                                                                                          vision and that their interface was says Cheng, needed to integrate the
                                                                                                                                              sales-automation            intuitive and very usable in order to Royal LePage roster, Canadian list-                                                                                                                                  of rlpSPHERE.
                                                                                                                                                                                                                                                                                                and to help brokers prepare for the agent launch, a manual
                                                                                                                                              technology to give our      get the adoption we needed,” recalls ings and data feeds, and the com-

• 1,000 copies of the magazine with your photo on the cover for
                                                                                                                                                                                                                                                                                                was created outlining the benefits of the system by agent per-                       As the director of operations for Royal LePage
                                                                                                                                                                          Cheng. “We also had to make sure pany’s high-use service partners.
                                                                                                                                              network an advantage        there was a good cultural fit with Also on the must-do list: Canadian
                                                                                                                                                                                                                                                                                                sona (new agent, experienced agent, team), a comparison of                           Royal City Realty, Gillian Atkinson sees the val-
                                                                                                                                                                                                                                                                                                the service to key players in the market, the essential phases
                                                                                                                                              and to make sure            their management teams.”               regulatory compliance, federal pri-
                                                                                                                                                                                                                                                                                                                                                                                     ue of rlpSPHERE for real estate professionals
                                                                                                                                                                                                                                                                                                of configuration and training, tips for initial adoption and en-                     at every level. “The system offers something
                                                                                                                                              everyone had the tools         Eventually, Cheng issued an RFP to vacy and marketing law compliance,
                                                                                                                                                                                                                                                                                                gagement and, of course, support.                                                    for everyone, whether you’re just starting out
                                                                                                                                                                          three finalists who were then subject and provincial real estate regulator
                                                                                                                                              to be successful as         to an evaluation matrix from Royal requirements.
                                                                                                                                                                                                                                                                                                   Since the launch, the influx of information continues, includ-                    or you’re a veteran. And for team admins, the
                                                                                                                                                                                                                                                                                                ing best practices from other Inside Real Estate customers                                      platform’s CORE Team add-on takes
                                                                                                                                              transformation in the       LePage’s internal project team, and      The rlpSPHERE platform also re-

   your distribution
                                                                                                                                                                                                                                                                                                and more in-depth, custom webinars from Royal LePage’s                                              a heavy load off,” she says.
                                                                                                                                                                          a meeting with the company’s Ser- quired complete white-labeling, in-
                                                                                                                                              digital age progresses at vices Advisory Council, composed of cluding branded digital and print mar-                                              Learning Services team in conjunction with Inside Real Es-                                               rlpSPHERE helps agents fo-
                                                                                                                                              an accelerated pace.”                                                                                                                             tate’s trainers.                                                                                        cus on what they’re good at
                                                                                                                                                                          18 brokers from across the country. keting pieces, smart drip campaigns
                                                                                                                                                                                                                                                                                                   “The scope of this service is broader and more complex                                               as opposed to getting over-
                                                                                                                                                                                               This multifaceted vetting process re-         tailored to Canadian consumers
                                                                                                                                                                          – CAROLYN CHENG                                                                                                       than what we’ve done before, and the training is comprehen-                                             whelmed by technology, At-
                                                                                                                                                                           COO, Royal LePage   sulted in the selection of Inside Real        across the core platform, as well as
                                                                                                                                                                                                                                                                                                sive,” says Cheng.                                                                                     kinson explains. “rlpSPHERE
                                                                                                                                                                                               Estate, known for their innovative            mobile apps. Royal LePage also intro-
                                                                                                                                                                                               tech leadership in the industry, who                                                                                                                                                                  takes that fear away for them,”
                                                                                                                                              solution uniquely tailored to Royal                                                            duced a branded, custom Learning                                                                                                          Atkinson she says. “Everything they pos-
                                                                                                                                                                                                                                                                                                Evolution to Revolution
                                                                                                                                              LePage with the data, customizations             Royal LePage views as an indepen-             Portal.
                                                                                                                                                                                                                                                                                                Cheng is happy to report that the adoption plan for rlpSPHERE                        sibly need to do is there, and it’s free and
                                                                                                                                              and integrations needed to make it               dent, well-funded, long-term partner.            “Our brand is incredibly impor-
                                                                                                                                                                                                                                                                                                is ahead of schedule. “All of our brokers are really excited by                      there’s tons of support. And you don’t need to

• Four-page article written by RISMedia’s editorial staff to also be
                                                                                                                                              work for our users while enhancing               Inside Real Estate brought to the             tant to us, so every single piece of
                                                                                                                                                                                                                                                                                                the fact that this is something unique to us,” says Cheng. “Dur-                     use every piece of it—you just use what works
                                                                                                                                              brand value,” explains Cheng.                    table:                                        collateral—print, digital and social
                                                                                                                                                                                                                                                                                                ing the pandemic, it’s been a strong retention tool, and they’re                     for you and your business right now.”
                                                                                                                                                 The company’s digital solution                                                              media—had to have Royal LePage’s
                                                                                                                                                                                                                                                                                                starting to see the early benefits when recruiting new agents.
                                                                                                                                              also needed the flexibility and depth            4A proven ability to support large            branding and speak to the Canadian                                                                                                        And real estate professionals can now
                                                                                                                                                                                                                                                                                                It’s important that everyone becomes a digital expert. This is a
                                                                                                                                              to serve both new and experienced                 enterprise organizations and                 agent and consumer,” says Cheng.                                                                                                        make more meaningful connections than
                                                                                                                                                                                                                                                                                                transformation for everyone in the industry and our network.”
                                                                                                                                              agents alike—one solution for all.                complex rollouts                                                                                                                                                                               ever thanks to rlpSPHERE’s inte-
                                                                                                                                                                                                                                                                                                    And there couldn’t be a more critical time to embrace a
                                                                                                                                                 According to Soper, there is a                4Modern tools (AI-driven CRM,                 Scaling a Major Roll-Out...Despite a                                                                                                                  grated social media feature.
                                                                                                                                                                                                                                                                                                fully digital future. Bullish market conditions are expected to
                                                                                                                                              broader, bolder vision for the new                                                             Pandemic                                                                                                                                                 “This platform gives us rich

   included in our national print distribution to 45,000 subscribers
                                                                                                                                                                                                behavioral automation, lead                                                                     continue through 2021, and home-buying and -selling habits
                                                                                                                                              ecosystem that goes beyond having                 generation, etc.) that catered               While there are inevitable bumps                                                                                                                          intel and the ability to share
                                                                                                                                                                                                                                                                                                continue to evolve in the wake of the pandemic. Says Soper, a
                                                                                                                                              best-in-class features and functions.             to all of Royal LePage’s key                 in the road for any tech roll-out, no                                                                                                                     that intel with clients,” says
                                                                                                                                                                                                                                                                                                well-timed business revolution.
                                                                                                                                              “To rapidly drive adoption across                 stakeholders and user personas               one could have prepared to launch                                                                                                                         Mark Burke, team leader at
                                                                                                                                                                                                                                                                                                    “Never underestimate the power of luck when it comes to
                                                                                                                                              thousands of independent contrac-                                                              a large-scale digital platform in the                                                                                                                    Royal LePage Triland Realty.
                                                                                                                                                                                               4A highly sought-after platform                                                                  business success,” he smiles. “In Canada, we are commonly
                                                                                                                                              tor agents, we needed the wow-fac-                                                             midst of a pandemic.                                                                                                                                   “This gives you an authentic
                                                                                                                                                                                                (kvCORE) that was well-                                                                         first-to-market with new real estate services and technologies.                         Burke
                                                                                                                                              tor provided by amazing new discrete                                                              According to Cheng, however, the                                                                                                                    way to broaden your reach to
                                                                                                                                                                                                established in the market, yet                                                                  We expect our competitors to follow suit in a year or so. The
                                                                                                                                              functionality, like automated lead                                                             challenge presented by the COVID                                                                                                        existing clients, and reaffirms our market

   and in our digital magazine distribution to 350,000+ real estate
                                                                                                                                                                                                flexible and customizable to                                                                    global health crisis that has shut down air travel and sent
                                                                                                                                              management,” he says. “Yet the true                                                            outbreak only strengthened their                                                                                                        dominance in social media.”
                                                                                                                                                                                                Royal LePage in order to create a                                                               people to work from home has made the creation of some-
                                                                                                                                              superpower to increase enterprise                                                              resolve.                                                                                                                                   This year, since the launch of rlpSPHERE,
                                                                                                                                                                                                unique ecosystem                                                                                thing like rlpSPHERE exponentially more difficult. We will enjoy
                                                                                                                                              productivity and revenue, and to re-                                                              “Once the pandemic hit, all of our                                                                                                   Carlo De Castris, a sales representative with
                                                                                                                                                                                                                                                                                                an unusually lengthy window of digital exclusivity as a result.
                                                                                                                                              duce cycle time and costs, comes                 4An open API platform, allowing               teams went fully virtual,” she recalls.                                                                                                               Royal LePage Royal City Realty, is
                                                                                                                                                                                                                                                                                                    “There will be no resting on our laurels,” Soper concludes.
                                                                                                                                              from integration. Gone are the typi-              for existing integrations with               “Because of the size, scale and im-                                                                                                                       able to credit rlpSPHERE with
                                                                                                                                                                                                                                                                                                “The wizards at Inside Real Estate and Royal LePage are con-
                                                                                                                                              cal real estate company’s islands of              proprietary systems, key Royal               portance of the project, it bonded                                                                                                                          one new additional client ev-
                                                                                                                                                                                                                                                                                                tinually working on enhancements and will keep us on the
                                                                                                                                              technology that devour hours of hu-               LePage partners and other                    our team with an even larger sense                                                                                                                           ery month that he would not

   professionals
                                                                                                                                                                                                                                                                                                cutting edge of innovation. With the rlpSPHERE framework in
                                                                                                                                              man labor to allow them to talk to                ancillary service providers                  of purpose and helped us deliver the                                                                                                                         have had otherwise. As he
                                                                                                                                                                                                                                                                                                place, we’ve already been able to announce new functionality
                                                                                                                                              each other. rlpSPHERE represents                                                               solution to our network during the                                                                                                                           says, “I’ve been waiting most
                                                                                                                                                                                                                                                                                                that widens the gap between us and our hungry pursuers. It
                                                                                                                                              a triumph in end-to-end design and                 “This is a robust system, but one           pandemic.”                                                                                                                                                  of my career for technology
                                                                                                                                                                                                                                                                                                is great fun!” RE
                                                                                                                                              data integration.”                               that was designed to be intuitive for            The team began creating buzz for                                                                                                                      to catch up with what I thought
                                                                                                                                                                                               agents,” says Cheng. “We needed               rlpSPHERE at key national events                                                                                                          De Castris
                                                                                                                                                                                                                                                                                                For more information on rlpSPHERE, please visit                                                       could be accomplished...and
                                                                                                                                              The Right Partner for the Job                    a proven platform that has a track            in late 2019, and at regional bro-                                                                                                      it’s finally here.”
                                                                                                                                                                                                                                                                                                rlp.ca/rlpsphere-agents and rlp.ca/rlpsphere-teams.
                                                                                                                                              Always on top of technology trends               record of driving results for brokers,        ker meetings in the first quarter of
                                                                                                                                              and actively involved in industry con-           agents and teams, and we found                2020. Prior to launch, a four-week                 To learn more about Inside Real Estate and their kvCORE Platform, visit
                                                                                                                                              ferences and mastermind groups,                  that with the kvCORE Platform.”               teaser video series was pushed out,                www.insiderealestate.com.

• A digital version of your custom magazine
                                                                                                                                             60 January 2021 RISMedia’s REAL ESTATE                                                                                                                                                                                                                      RISMedia’s REAL ESTATE January 2021 61

                                                                                                                                                                                                                                       Custom Cover Story
• View an example of a variable cover story here.

Marketing Supplement
•Provides an opportunity to highlight and promote any aspect of
   your firm, such as growth and expansion, marketing strategy,
   technology platform, agent-support resources, etc.
•As an advertising supplement, this piece can promote the firm
   in any manner, and, therefore, may include logos, calls-to-action,
   testimonials, etc.                                                                                                                                      There’s no place like
                                                                                                                                                            How American Home Shield® helps
                                                                                                                                                            bring peace of mind to homeowners

• An eight-page branded supplement poly-bagged within an issue
   of RISMedia’s Real Estate Magazine                                                                                                              Nov20_AHS_8page_supplement.indd 1                                                                                                                                                     10/15/20 2:06 PM

                                                                                                                                                                 Home is where                                                                                      We’re a difference maker for homeowners.
• View an example of a marketing supplement here.                                                                                                               we all are.                                                                                        We listen to them, anticipate their needs, and fix their problems. And American
                                                                                                                                                                                                                                                                    Home Shield doesn’t just have the needs of your customers in mind — our home
                                                                                                                                                                                                                                                                    warranties benefit real estate professionals like you, too. If there’s a covered
                                                                                                                                                                 Homes — and the people who spend
                                                                                                                                                                                                                                                                    breakdown after closing, your client will contact us instead of you, limiting your
                                                                                                                                                                 every day in them — are working
                                                                                                                                                                                                                                                                    liability and stress.
                                                                                                                                                                 overtime this year. And homeowners
                                                                                                                                                                 are busier than ever, which means they
                                                                                                                                                                 want to spend their free time enjoying
                                                                                                                                                                 their homes and not thinking about                                                                 We cover parts of home appliances and
                                                                                                                                                                 maintenance, breakdowns, or repairs.                                                               systems when they wear out, no matter
                                                                                                                                                                                                                                                                    their age. And if we can’t fix them, we’ll
                                                                                                                                                                 That’s where American Home Shield                                                                  replace them. We also help with the
                                                                                                                                                                 comes in.                                                                                          issues that home insurance doesn’t,
                                                                                                                                                                                                                                                                    including breakdowns due to lack of
                                                                                                                                                                                                                                                                    maintenance, to make sure your clients
                                                                                                                                                                                                                                                                    have the protection they need to keep
                                                                                                                                                                                                                                                                    their homes running smoothly.

                                                                                                                                                                                                                                                                    Simply put, American Home Shield makes homeownership easier, much like you do
                                                                                                                                                                                                                                                                    for the buying and selling process. You and your clients are important, and ensuring
                                                                                                                                                                                                                                                                    that you’ve both got valuable coverage to help keep the sale on track is our
                                                                                                                                                                                                                                                                    top priority.

                                                                                                                                                                                                                                                                    MAKING HOMEOWNERSHIP SIMPLER FOR OVER 45 YEARS.
                                                                                                                                                                                                                                                                    American Home Shield founded the home warranty industry in 1971, solving
                                                                                                                                                                                                                                                                    two big problems for homeowners — getting reliable help and managing costs
                                                                                                                                                                                                                                                                    associated with home repairs. Today, with more than 1.8 million members, we’re
                                                                                                                                                                                                                                                                    still the largest, most chosen home warranty provider.

                                                                                                                                                                                        Marketing Supplement

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