Back to the future - SNIPEF
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Summer 2021
Back to
the future As lockdown eases, it’s time to shine a spotlight on the vital
role of apprentices in building the industry of tomorrow
Looking ahead Hot topic Playing fair
Meet our new president Discover how you can The latest on the fight
and get the news from tap into the potential of to end the industry’s
this year’s SNIPEF AGM electric water heaters payment problems
Contents
Summer 2021
NE WS
06 Taking action to improve
industry mental health
08 Success for new online
Health and Safety Test
11 The latest Brexit Bulletin
updates and news
15 22
MEMBERSHIP
14 Get to know more about
Associate Member Resideo
16 How we’re helping our
Northern Ireland Members
18 Andy Furnevel finally gets
back out on the road
SNIPEF NE WS
19 Meet Regional Training
Officer Vanessa Santi
20 Planning for the future
at SNIPEF’s online AGM
TECHNICAL
22 Making sense of the new
marking rules after Brexit
24 Learn about the benefits
24
of electric water heaters
27 All the latest news and
updates from WaterSafe
TR AINING
28 How apprenticships have
fared during the pandemic
32 Marking Northern Ireland
Apprenticeship Week
ADVICE
34 Len Bunton and Rudi Klein
on project bank accounts
36 The latest news fom the
28 34
campaign on retentions
PROZONE
41 Six pages full of ideas,
innovation and insight
The views and opinions expressed in PlumbHeat are not necessarily those
Editor Laura Carvalho Published on behalf of SNIPEF by
held by the Scottish and Northern Ireland Pumbing Employers’ Federation.
laura.carvalho@snipef.org Connect Publications
PlumbHeat is circulated free to plumbing, heating and building contractors who are
Editorial Offices Studio 2001, Mile End members of the Scottish and Northern Ireland Plumbing Employers’ Federation,
Bellevue House, 22 Hopetoun Street, 12 Seedhill Road, Paisley PA1 1JS and also to plumbing merchants, architects and surveyors.
Edinburgh EH4 7GH
Tel 0131 556 0600 ■ Fax 0131 557 8409 Advertising Sales David Hughes Subscriptions Annual Subscription (4 issues) United Kingdom: £40
Email contact@snipef.org davidh@connectcommunications.co.uk Overseas surface mail £30 Airmail (according to destination)
www.snipef.org Design & Production Ryan Swinney
© 2021 Scottish and Northern Ireland Plumbing Employers’ Federation.
Follow us @SNIPEFnews ryan@connectcommunications.co.uk All rights reserved.
Summer / 2021 / 3
Comment
FROM FIONA HODGSON, CHIEF EXECUTIVE, SNIPEF
What’s needed
to go green?
The Climate Change Act 2008 commits the UK
Government by law to reducing greenhouse gas
emissions by at least 100% of 1990 levels (net
It will be important to incentivise
zero) by 2050. This includes reducing emissions and educate consumers to invest in
from the devolved administrations. green technologies, ensuring they
The Scottish Government has set itself a
legally binding target to cut greenhouse gas
understand the environmental benefits”
emissions to net zero by 2045, one of the most
ambitious targets in the world. A Climate system may not be a straightforward swap
Change Bill was introduced to the Northern and will need careful design and planning.
Ireland Assembly and had its second reading Faced with higher installation costs, the
in May 2021. It also looks to achieve net-zero consumer may well opt simply to replace
carbon emissions by 2050 and will go before their existing combustion appliance with a
a Stormont committee for further scrutiny. more energy efficient one, and this is where
The recent Building Skills for Net Zero report the government will need to offer financial
published by CITB states that around half of incentives such as grants or a VAT rebate
UK emissions can be influenced by construction scheme. In addition to reducing the cost for the
and that by 2026, an additional 2,471 plumbers consumer, this would ensure that only properly
and HVAC engineers will be required, leading VAT registered businesses undertook the work
to almost 6,000 in 2040. Net zero is, without and help the industry issue of rogue traders.
doubt, a growth opportunity and with the low The government could regulate of course.
carbon economy set to grow four times faster We are seeing this already with new build
than any other part of the economy, our sector homes, with the government recently
will certainly be kept busy. consulting on whether natural gas boilers and
other forms of fossil fuel will be permitted
AWARENESS AND INCENTIVES in new homes from 2025. There is talk about
However, we will not achieve these ambitions banning the sale of gas boilers and the
without the correct infrastructure and support Northern Ireland Energy Strategy consultation
being in place and I believe this centres around proposes using the taxation system to invest
funding, regulation and competency. in energy efficiency through lower rates bills,
It will be important to incentivise and reductions in Stamp Duty and Inheritance Tax,
educate consumers to invest in green linked to the energy efficiency of a building.
technologies, ensuring they understand the
environmental benefits. To achieve this, INVESTING IN SKILLS
we need governments to carry out strong In addition to consumer investment, there
public awareness campaigns. Consumers needs to be investment by the industry in skills
need to understand the different technology and technologies. For this to happen on the
types so they can make an informed choice. scale that is required, the industry needs to
Fiona Hodgson,
For example, they need to appreciate that be confident that there is a clear pipeline of Chief Executive,
replacing a gas boiler with a renewable energy work, not just from consumer demand, but SNIPEF
4 / SNIPEF / PlumbHeat
New technology from a detailed government retrofit policy. there is a real demand. By showing our sector
will provide new
opportunities There is also a need for government to provide is a good place to work, we can encourage
clear direction on what technology will be a more diverse range of entrants into it and
the technology of choice – electrification or ensure we continue to produce the highly
gasification, i.e. heat pumps versus hydrogen. skilled and agile workforce that will be needed
Once there is a clear route map, the industry well into the future.
will know where to direct its resources in terms
of skills and training. Our sector will need QUALITY FIRST
trained people to deliver retrofit and building Finally, we must ensure that it is these highly
upgrade ambitions, and this will involve not skilled people that undertake the work. We
only upskilling our existing workforce, but have all seen first-hand the damage unskilled
also ramping up the intake of apprentices “tradespeople” cause and substandard work is
each year, including constant review of the not just a danger to society but also harms the
apprenticeship content to ensure it fits the reputation of our sector. It is imperative that
needs of our sector. There is a real opportunity the rush to be “green ready” does not result
here to position plumbing and heating as not in fast-track courses, to get a lot of people
just a good career, but one that will make a trained as quickly as possible.
difference to climate change and one for which My hope is that we have all learned from
past mistakes and realise that fast is not
always best and that quality takes time.
The future looks good for plumbing
We have all seen first-hand the and heating engineers, with substantial
damage unskilled ‘tradespeople’ opportunity to diversify.
As a sector, we will need to adapt quickly to
cause and substandard work is not
a changing landscape, but we are well placed
just a danger to society but also harms the with the skills to make change happen and play
reputation of our sector” our part in a green future.
Summer / 2021 / 5
Future focus Know the signs
Looking ahead Your guide to new
and welcoming a regulations for
new president at product marking
our AGM / Page 20 after Brexit / Page 22
LATEST FROM AROUND THE FEDERATION
SNIPEF NEWS
Taking action
on mental health
We are
committed
to a culture
of prevention and
early intervention
to reduce poor
mental health and
suicide rates”
dominated and made up of
many self-employed workers.
The lack of job security felt
during the pandemic will have
Mental health issues are a
big problem in the industry caused significant strain on
the industry’s mental health.
SNIPEF made clear in our
SNIPEF urges government to fund more support manifesto (which you can read
for wellbeing across the construction industry on our website) that mental
health in our industry was
SNIPEF is calling on the the Covid-19 pandemic, data already a major issue before
Scottish Government to from the Office for National the pandemic and there are
fund the introduction of a Statistics (ONS) shows that concerns that these issues will
mental health mentor for male suicides are now at their now have been exacerbated.
the construction industry. highest in two decades, with We are committed to a
Awareness of mental figures peaking in the 45 culture of prevention and
health has never been more to 55 age category. Got a story? early intervention to reduce
Email us on
important. With rising suicide Historically, the plumbing contact@ poor mental health and
rates due to lockdowns and and heating industry is male snipef.org suicide rates.
STAFF who will help to drive she was responsible for
Meet our apprentice recruitment
while supporting our
alumni engagement, as
well as assisting with
new start team of Regional
Training Officers.
student recruitment.
Outside work,
Gill Macaulay, Regional Before SNIPEF, Gill Gill enjoys exploring
Support Officer worked as Development the outdoors,
Gill Macaulay is our new Manager at Merchiston organising events and Gill Macaulay
Regional Support Officer, Castle School where crafting/upcycling.
6 / SNIPEF / PlumbHeat
NEWS
PRESIDENT’S COMMENT
Time for fresh optimism
It was my honour to assume have been challenging, however
the position of National there have also been many
President of SNIPEF at positive changes, the main one
the AGM in May. My hope being the creation of the CICV
is to ensure our federation Forum. Although the immediate
remains stable as we move restrictions of the Covid year
on from what have been are receding, the work of the
uncertain times. I am already Forum will continue, showing
aware of the large amount unanimity, commitment and a
of work and legacy of past determination not only to save
presidents, having been the sector but also to improve
SNIPEF’s Vice President and expand it. I will fully support
during this last year which, as SNIPEF’s ongoing participation
you know, has been the most role at a time in which we can Our Members will in the Forum.
play a major role
challenging in our history. be slightly more optimistic. in hitting energy
We have come out the other
Having held a number of I am committed to the goals efficiency targets side of the pandemic stronger,
executive roles with SNIPEF set out in our pre-election however the fact remains
over the course of 20 years, manifesto, which include that Scotland and Northern
it is my pleasure to now be the transition to net-zero, Ireland are short of skilled,
National President. employment matters, fair qualified plumbers and heating
I am excited to have been work measures such as technicians, whose expertise will
appointed as we guide the project bank accounts and be vital as the country aims for
sector into recovery after the action on retentions, and the energy efficiency targets
challenge of the pandemic. Protection of Title, which I necessary for the transition to
It really has been an am particularly keen to move a net zero economy. Northern
unprecedented year, during forward with for our industry Ireland is also still dealing with
which Neil Hadden and Fiona as this not only benefits the effect of Brexit and the
Hodgson have steered us our Members but is also Northern Ireland Protocol.
through uncharted waters. a simple matter of public There is still so much to be
I believe I am taking on the safety. The past year may done to guide our industry to
better, more stable days.
I look forward to playing
The past year may my part to improve this.
have been challenging,
however there have also
Robin Hall,
been many positive changes” SNIPEF President
MEMBER OFFER
SNIPEF Member deal
CHAS is offering SNIPEF Members a 20% discount on all new
accreditations and renewals.
Whatever the size of your company, CHAS provides award-
winning accreditation packages that help you ensure compliance
across the different areas of risk management, from health and
safety accreditation to enhanced assessments and verifications,
including the Common Assessment Standard.
For more information, go to www.chas.co.uk
To claim your discount, go to the Member Deals
section of the SNIPEF website (you will need
your Member login) or contact SNIPEF by calling
0131 556 0600 (option 1) or emailing us at
membership@snipef.org
Summer / 2021 / 7
NEWS
SNIJIB’s digital
health and safety
assessments hailed
a great success
The SNIJIB has scored
another success with the
implementation of digital
technology which allows
most plumbing and heating
operatives to continue to
sit their Health and Safety
Test despite ongoing
Covid restrictions.
The transition to a digital
operation was a lifeline for
Digital tests have helped
companies with the ability operatives keep their
to sit the assessment at qualifications up to date
any time of day, on any day.
Companies are now able to HEALTH AND SAFETY
Online move
book on the same day as their
operatives sit the test and
obtain their SNIJIB Grading
card within a week.
passes the test
The online option was
important because the SNIJIB
Grade Card, which shows
an operative’s professional
status and that they have
passed the SNIJIB/CSCS test,
expires every five years. Faster qualifications expire while
booking and instant marking they are working on a site.
now mean that it is much It gives us plenty of time
easier to obtain. and flexibility to achieve
One of Central Scotland’s their renewal.”
largest plumbing contractors, As well as facilitating
Denny-based James Paterson renewal, the online tests
and Sons Plumbing & Heating mean apprentices can arrive
Ltd, was among the first on site and commence work
companies to take advantage prior to attending college
of the new initiative. where site safety is part
Managing Director Paul of their curriculum. 24/7
McPhail said: “Using the new ensuring the required level of allocated time slots also mean
system, we were able to safety is achieved throughout tests can accommodate the
book the tests as part of our our daily working practices availability of both the firm
ongoing business requirement and duties. and the employees.
for all plumbing operatives Got a story? “The key benefit is that, Stephanie Lowe, Industrial
Email us on
to be fully SNIJIB graded and contact@ with online access to testing, Relations Manager for
tested for carrying out works snipef.org we can ensure that no one’s SNIPEF and Secretary of
on our contracted new build SNIJIB, which is made up
housing developments and of members of SNIPEF and
to meet our clients’ current Unite the Union, said: “We
working site rules.
We can be confident have been very impressed
“It means we can be we have a fully qualified with the response to this
confident we have a fully and competent latest initiative.
qualified and competent “Everyone wants to feel
workforce that can be relocated
workforce that can be safe and confident on site and
relocated as necessary to as necessary to various this online system eases the
various building contracts, building contracts” process for company owners,
8 / SNIPEF / PlumbHeat
NEWS
HEALTH AND SAFETY
Work death toll revealed
Ten workers in Scotland were fatally of 16 and 64 in Scotland, of which
injured in 2020, according to figures 7.5% work in the construction industry.
released by the Health and Safety This number is slightly higher than
Executive (HSE). the UK-wide figure of 7.2%.
Around 99,000 people suffer from Over recent years, the fatal injury
work-related illness each year, with an rate in Scotland has been consistently
annual average of 45,000 experiencing higher than that of Great Britain, but
non-fatal injuries. there is no difference in the rate of
The HSE statistics also revealed non-fatal injuries. One explanation is
injuries and ill health cost around that in Scotland a greater proportion
£1.2 billion each year. According to the of workers are employed in higher
2019 Annual Population Survey, there risk industry sectors or higher risk
99,000
are about 2.7 million economically occupations compared with Britain
active individuals between the ages as a whole.
as well as reinforcing the
quality and status of
the workforce.
“A card-carrying workforce
ensures that a business
is compliant with safety
standards and that their
operatives are recognised as
qualified by the industry. For workers suffering from work-
workers, it is an easy way to related ill health each year
display the ability to perform (Source: LFS, annual average 2017/18-2019/20)
10
certain skilled jobs on a
45,000 £1.2 billion
construction site to a specific
standard and the new online
capability will make it easier non-fatal injuries to cost of workplace injury
and quicker to obtain.” workers each year (Source: and ill health (Source: HSE fatal injuries
Once employees sit the test, LFS, annual average 2017/18-2019/20) Costs to Britain, 2018/19) to workers
their SNIJIB Grade Cards can
829 enforcement notices served
(Source: RIDDOR,
be issued to them within the 2019/20)
space of a week. The SNIJIB
(Source: HSE Enforcement data, 2019/20)
is also offering a Revision
Manual for the test.
CHARITY CHALLENGE
Rosie’s 100K in May
SNIJIB’s Rosie Ritchie ran up the impressive total.
100km in May to raise Animal lover Rosie
money for animal charity admitted she could barely
the SSPCA. run 5km when she took on
The HR and IR the challenge but finally
Administrator braved completed it on 31 May,
Rosie took on the
wind, rain and even raising £525 for the SSPCA. challenge to help
snow showers to clock Well done Rosie! protect animals
Summer / 2021 / 9
NEWS
SPONSORED CYCLE
George saddles up for charity
Former SNIPEF Council member throughout Scotland with life-
George Young is taking on a threatening conditions and also
cycling challenge to raise money supports their families.
for Children’s Hospices Across Rachel Gedge, CHAS
Scotland (CHAS). Community Fundraiser, said:
George, 72, plans to pedal “We’re so grateful to George for
around the island of Arran for taking on this challenge and we’ll
four days in September. be cheering him on every mile of
He came up with the idea the journey.
after a string of regular SNIPEF “Everything George raises will
fundraising events were forced make a difference to children
to be cancelled because of the and families across Scotland,
Covid-19 pandemic, including and that is just amazing.
the annual Glasgow Association “The SNIPEF community
dinner which usually raises up to has supported CHAS over many
£4,000 for the charity. years and in that time has raised
George said: “I wanted to an incredible £26,000.
do something to help and “We hope the SNIPEF
with my artificial knee, dodgy community is proud of what
shoulder and overweight chassis, they have achieved for CHAS
George will cycle
I thought I’d do this via a cycle and will all get behind George
around Arran around the beautiful island of to support him in this great
Arran.” CHAS cares for children cycling challenge.”
10 / SNIPEF / PlumbHeatNEWS
Training
for trade
Grants are available to
help small and medium-
sized businesses that are
new to importing and
exporting.
If your business has up
to 500 employees and
an annual turnover of no
more than £100 million
then the SME Brexit
BREXIT BULLETIN Support Fund set up by
Setting the
Gov.UK could give you up
to £2,000 to spend on
professional advice
or training guidance.
standard for skills
You can use the grant
for training in:
● How to complete
customs declarations
● How to manage
The Professional Qualifications Bill business. The legislation will continue customs processes and
which has been introduced to the the autonomy of regulators, including use customs software
UK Parliament is ensuring skilled those in devolved administrations, and systems
professionals from around the world to determine professional standards ● Specific import and
will have their qualifications recognised and assess who meets these criteria. export related aspects
in the UK, meaning they are able to The new measures will also including VAT, excise
work in the country. empower regulators to license highly and rules of origin.
The Bill is designed to support skilled professionals from around It can be used to help
the government in Westminster’s the world, enabling them to practise you get professional advice
commitment to making the UK the best in the UK and helping to fill skills so your business can meet
place in the world to work, trade and do shortages here. its customs, excise, import
VAT or safety and security
declaration requirements.
For more Brexit information, go to www.snipef.org/contractors/brexit-information
INDUSTRY NEWS
Day work rates updated
New day work rates out what the real cost
have come into effect, of employment is for you
starting from April this during work carried out.
year. Day work rates are To arrive at an hourly
the ‘prime cost of labour’. charge-out rate for your
They are calculated in customers, you need to
accordance with a formula factor in additional costs
agreed between the Royal to cover your general
Institution of Chartered overheads and your
Surveyors (RICS) and profit element.
SNIPEF, based on the To find out more and to
Definition of Prime Cost of view the day work rates
Day Work carried out under in place from April 2021,
a building contract. go to www.snipef.org/
You can use the day work contractors/employment/
table as a guide to work dayworks
Summer / 2021 / 11NEWS
Fears over rising
costs and industry
labour shortages
Scottish construction is being
hit by an unprecedented perfect
storm of soaring costs, material
shortages and lack of labour.
A report by Scottish
Construction Now has found
that Scotland’s construction-
led economic recovery is INDUSTRY NEWS
threatened by a combination
Price increases threaten
of sharply rising prices,
disrupted supply chains and
a chronic shortage of labour,
post-pandemic recovery
as the consequences of a
no-deal Brexit coupled with
the impact of the Covid-19
pandemic are felt.
The article explains that the crucial to the work our
Scottish construction sector Members carry out.
is now dealing with a perfect “Some have reported price Extended delivery
storm of exponentially rising increases in excess of 10% and times, product
costs and a severely disrupted this – together with additional
shortages and higher
supply chain. Timber prices charges, new tariffs and
have soared by as much as reverse VAT – is negatively prices are detrimentally affecting
50-100%, with paint costs impacting their cash flow as our Members”
rising by up to 20% and many they try to come out the other
other materials up 25% – side of the pandemic. Product prices are likely to continue
when they are available. shortages and delays mean to increase.”
There are shortages and that alternative products To read the full article,
lengthening lead times for are being sourced to avoid visit www.scottish
virtually all construction materials. project delays and this often constructionnow.com
SNIPEF’s CEO Fiona comes with added cost.
Hodgson said: “Extended “With demand We want to know if
delivery times, product expecting to remain high your business is suffering
shortages and higher throughout 2021, we are due to material shortages,
prices are detrimentally recommending to our cost increases and
affecting our Members. Members to place as longer delivery timelines.
Items in short supply many forward orders Send us an email at
include sanitary products, as soon as they contact@snipef.org or
radiators, shower trays, can and to advise call us on 0131 556 0600
resin and pipes as well as customers as early Fiona
with your experiences.
screws and fittings – all as possible that Hodgson
FINANCIAL INCENTIVES Apprenticeship recovery Department for the Economy
packages for Northern Ireland, funded Apprenticeships
Support
which give financial support NI or Higher-Level
to help the apprenticeship Apprenticeship programmes.
system respond to the impact It is available for all new
schemes
of Covid-19, have been extended apprenticeship opportunities,
until 31 March 2022. including those made available
The New Apprenticeship for apprentices who have been
extended
Incentive Scheme is open made redundant by another Got a story?
Email us on
to employers who take on an employer. The Apprenticeship contact@
apprentice participating in the Return, Retain and Result snipef.org
12 / SNIPEF / PlumbHeatNEWS
COVID-19
One year of the CICV Forum
Group celebrates 12 months of collaboration and
cooperation to support the industry through Covid-19
The CICV Forum, the unique
collaboration that has guided
the industry through a year of
massive upheaval with a wealth
of information and unrivalled
teamwork, has just celebrated
its first anniversary.
Many members said their
most fervent wish was for
this spirit of togetherness
to continue.
Fiona Hodgson, SNIPEF’s
Chief Executive Officer, said:
“In the past, construction has
been seen as competitive and
confrontational, so it was
enormously encouraging to see
how people pooled resources
to produce a range of expert
analysis and advice on helping
the sector.
“This unique collaboration has
This unique collaboration has not only given the
not only given the industry an industry an authoritative common voice, it has
authoritative common voice, also resulted in a wide range of papers that have
it has also resulted in a wide
range of papers that have been
been shared with powers-that-be to inform and enlighten
shared with powers-that-be them about the true state of the sector”
to inform and enlighten them
about the true state of the first meeting on 5 April 2020. from all political parties
sector and the future towards Since then, it has maintained congratulated the Forum,
which it is striving. For me, that a steady supply of information saying it will be crucial going
is a significant highlight of and practical advice to the forward and will be at the table
a truly eventful year.” sector, as well as carrying out for all discussions regarding
Made up of leading trade surveys, hosting webinars and the industry.
associations, professional holding regular discussions with What is clear is that the spirit
services bodies and companies, the Scottish Government. of togetherness will continue
the CICV Forum was formed At the recent CICV Forum long after the pandemic, for
in March last year and held its Political Hustings, candidates many years to come.
Scheme is open to employers Ireland schemes, visit graduate apprentices who
participating in the DfE- www.nibusinessinfo.co.uk have been made redundant.
funded Apprenticeships NI or Meanwhile, the Scottish The grant is available to the
Higher-Level Apprenticeship Government has extended replacement employer to support
programmes, who return its Adopt an Apprentice the redundant apprentice to
apprentices who were initiative with a new closing continue their apprenticeship.
furloughed as part of the UK date for applications of To find out more, go to
Government’s Coronavirus Job 5pm on 24 June. www.apprenticeships.scot/
Retention Scheme. The scheme offers a grant for-employers/adopt-an-
For further information of £5,000 to employers who apprentice or contact us
about both the Northern employ modern apprentices and at training@snipef.org
Summer / 2021 / 13MEMBERSHIP
Get to know Iain Mauchlen,
Area Sales Manager (Scotland
& Northern Ireland) with SNIPEF
Associate Member Resideo
Meet
a member
HI IAIN, TELL US ABOUT YOUR COMPANY
Resideo was formed in 2018 as a spin-off
from Honeywell. It had the excitement of a
start-up but with a rich history of 130 years
of innovation. Resideo is driving change in
the smart home industry, bringing new levels
of safety, security, comfort and efficiency.
Our manufacturing plant at Newhouse,
Motherwell, is critical to the development of
these products and is also where our Product
Management and Research and Development
departments are based.
WHAT IS YOUR ROLE WITHIN THE COMPANY?
As Area Sales Manager for Scotland and
Northern Ireland, I maintain and increase sales
in the area, while at the same time servicing
accounts and looking for new opportunities.
HOW DID YOU GET STARTED IN THE I really enjoyed the variety of responsibilities
PLUMBING AND HEATING INDUSTRY? that it brought and dealing with the installers
I used to play football full-time and when every day. From there, I switched to the
that came to an end I started working in manufacturing side by working for a boiler
a local plumbing and heating merchant. manufacturer and made the move to Resideo
in February 2020.
I started working in a WHAT IS THE BEST PROJECT YOU
HAVE BEEN INVOLVED IN AND WHY?
local plumbing and As you can imagine, having only joined Resideo
heating merchant. last February, two weeks before Covid-19
I really enjoyed the variety of hit, it has been a little frustrating to say
the least. I am currently looking into training
responsibilities it brought
in Scotland and how I can utilise our fantastic
and dealing with the Newhouse facility in the future. At the moment
installers every day” we manufacture more than 60% of our
14 / SNIPEF / PlumbHeatMEMBERSHIP
While we already
have great training
courses available,
we are constantly looking to
develop and enhance them”
Iain’s quick-fire questions
COFFEE OR TEA? Coffee WHICH SUPER POWER
SWEET OR SAVOURY? WOULD YOU CHOOSE
Savoury TO HAVE? To beat Andy
FAVOURITE FILM? Furnevel at golf
Goodfellas MORNING PERSON
LAST THING YOU READ? OR NIGHT OWL?
Chris Ryan – 22 Zero Morning person
FAVOURITE HOLIDAY DREAM CAR?
DESTINATION? Any that come with
Ibiza – the quiet parts! a booster seat
carpet and was on his way to the front door at
the end of the day that he realised they were still
under there. He didn’t want to mention it so he
just left!
WHAT ARE YOUR AMBITIONS
FOR THE FUTURE?
Iain is planning to promote the
firm’s manufacturing facilities We’re very proud of our manufacturing facilities
and will be launching a campaign to promote
them. They’re a huge benefit to the industry up
products for Europe here, so there’s always QUICK here and I look forward to growing our business
a lot going on! and highlighting the benefits it brings.
FACTS
NAME:
WHAT IS YOUR FUNNIEST PLUMBING MOMENT? Resideo WHAT WOULD YOU CHANGE
While I was working at the merchants, an LOCATION: ABOUT THE INDUSTRY?
Newhouse,
installer I knew well walked up to the counter Motherwell Training. The more training the better. Products
with no boots on. I asked him what happened, WEBSITE: are changing and being developed all the time
and he said he had been working under an elderly resideo.com and this can cause issues within the industry,
woman’s floor and had to kick his boots off as with the need for staff to be upskilled. While we
there was hardly any room to move around. It already have great training courses available, we
wasn’t until he had re-laid the floorboards and are constantly looking to develop and enhance
them so that we’re offering up-to-date and
highly valuable content for our installers. As such,
one of my first actions was to speak to a KER
Training Centre in Coatbridge which matched
our passion and hunger to get things moving.
WHAT’S THE BEST THING ABOUT
BEING A SNIPEF ASSOCIATE MEMBER?
I have known about SNIPEF for a long time
and have always associated the Federation
with professional businesses throughout the
industry. There always seems to be conversations
around apprenticeships, technical information
and support, which I find reassuring as a
Resideo creates a range
of smart home solutions
manufacturer… plus I need to try to beat
Membership Officer Andy Furnevel at golf!
Summer / 2021 / 15MEMBERSHIP
Working
hard for you
SNIPEF is committed to giving our Members a voice will sit alongside a new
Economic Vision and a new
and improving the industry for everyone. Here’s a Skills Strategy for the future
round-up of how we’ve been making a difference growth of the green economy
recently in Northern Ireland in Northern Ireland. To meet
the government ambition of
While the Covid-19 pandemic from the DfE Energy Strategy net-zero carbon energy by
may have curtailed SNIPEF’s to promote SNIPEF and its 2050, Northern Ireland will
ability to travel and attend Members, and to offer our need a highly skilled and agile
in-person meetings, we have help and experience, based workforce, and plumbers and
continued to represent the on the work we had been heating engineers will play
interests of our Members in involved with in Scotland. a critical role.
Northern Ireland. Since then, the DfE has SNIPEF believes this
Like most businesses, launched the Policy Options Fiona Hodgson, will involve bringing new
CEO of SNIPEF
we have embraced the use Consultation Paper for the people into the industry
of virtual meeting technology, new Energy Strategy and through apprenticeships and
with Microsoft Teams SNIPEF is seeking input retraining, but will also require
and Zoom becoming the from its membership to upskilling of the existing
normal interface. help form a response. The workforce. SNIPEF wrote to
In some ways, meeting consultation sets out a series Members in December 2020
up has become easier, and of potential policy options to identify the skill levels
government and other key (Business as Usual; High of our membership, what
stakeholders are more Electrification – heat pumps; training was required and any
easily accessible. High Gasification – hydrogen barriers which would prevent
and biogas; Diverse) for upskilling from taking place.
ENERGY STRATEGY achieving net-zero carbon and In addition, work was
Following the Call for affordable energy and closes undertaken to establish
Evidence to help develop on 30 June. what training was available
a new Energy Strategy for through the current college
Northern Ireland, SNIPEF SKILLS STRATEGY network. Following a meeting
met with representatives The new Energy Strategy with South East Regional
College (SERC), a list of
SNIPEF is working tirelessly for our
courses – including available
Members in Northern Ireland funding – has been produced,
with most funding available
until July 2022.
SERC has offered to work
with SNIPEF Members to
offer courses at weekends
or in the evenings to
accommodate current
16 / SNIPEF / PlumbHeatMEMBERSHIP
employer workloads and we
understand that a new state-
of-the-art low carbon training
Next meeting
centre will be opened in the The next meeting for will attend to present to the review of the
Holywood area later this year. Members in Northern some key objectives for National Occupational
Ireland will take place SNIPEF over the next 12 Standards for
TRAINEESHIPS using Microsoft Teams months and the meeting Emerging Technologies
SNIPEF attends meetings of on Thursday 24 June will provide Members (Zero Carbon).
the Built Environment Sector between 9.00am with an opportunity to Please contact us at
Partnership (BESP). Sectorial and 10.30am. discuss the new Energy membership@snipef.org
Partnerships were introduced Newly elected SNIPEF Strategy consultation, if you would like to
in NI in 2016 and comprise President, Robin Hall, as well as contribute attend the meeting.
employers and/or employer
body organisations, CCEA,
Further and Higher Education to take place with DfE at NORTHERN IRELAND WATER
and DfE representatives. the end of May. We have In conjunction with NI Water
BESP acts as a collective been told that industry has and WaterSafe, SNIPEF was
voice of industry to ensure been consulted about the delighted to announce to
that construction apprentices introduction of Traineeships Members early in 2020 that
get high-quality training that but neither BESA, SELECT Water Regulation training
provides them with skills for or SNIPEF were consulted courses would be available
a career in the industry and and we would be interested free of charge. Unfortunately,
that these skills meet the to hear from any Members as a result of the pandemic,
needs of employers. who took part in the this offer was deferred, but
At a recent meeting, consultation and also your we understand that WRAS
we were alerted to the views on Traineeships. has developed an online
introduction of Traineeships, training course which should
which appear to replace be available within the next
Training for Success Skills couple of months. For those
for Work. Traineeships of you who need to undertake
are being introduced from training now, this can be done
September 2021 at Level at college and a grant of £100
2 for brickwork, carpentry towards the cost is available
and joinery, engineering, from SNIPEF.
motor vehicle and plumbing. SNIPEF has been working
This will be extended to with NI Water to develop a
other sectors in 2022. The RPZ Valve Tester Scheme to
Traineeship is a two-year allow competent operatives
college-based programme to commission and test RPZ
with a work placement. valves. This scheme will sit
SNIPEF is concerned that a under the WaterSafe Water
Traineeship is being used for a Support Services banner.
safety critical occupation and
that it could give candidates NORTHERN IRELAND
the impression that it is EXECUTIVE AND
an apprenticeship and CENTRAL PROCUREMENT
that they are a qualified DEPARTMENT
plumber after two As well as attending regular
years. The electrical meetings of the All-Party
and HVAC sectors Construction Group, SNIPEF is
have similar a member of Actuate UK Ltd,
concerns and which sits on the Northern
a meeting is Ireland Construction Group
scheduled (NICG) with direct reporting
to the NI Executive Central
Procurement Department
(CPD). Actuate UK Ltd
was established in late
2020 and replaces
the Specialist
Engineering Group.
Summer / 2021 / 17MEMBERSHIP
Andy’s
update
By Andy Furnevel,
Membership Officer,
SNIPEF
We catch up with SNIPEF Membership
Officer Andy Furnevel to find out what ONE WEEK
he’s been up to lately BACK ON
ON THE ROAD AGAIN arrange a meeting, you will
THE ROAD:
Stonehaven
I’m writing this update on need to complete a Covid-19 Hamilton
a Bank Holiday and the sun questionnaire before our Strathaven
is splitting the sky and I’m meeting, which keeps us Ayr
thinking I’d rather be on all safe. I would really like Irvine
the golf course followed by to start up trade mornings
sitting outside having a BBQ, again as they are a great
drinking a nice cold beer or way for me to get around the
two. That would be great, country and meet up with along well and while there
but I’m actually quite happy some of our new Members, is still more to do with
as I have been back on the as well as existing Members promotional materials and
road for the first time since I haven’t seen for a while. the way we communicate
March 2020. This has been a Being off the road for so long with our members, we are
long time coming and what means I haven’t seen anyone on the right track. SNIPEF-
a difference it’s made to me for quite a while. I don’t branded workwear is also
visiting existing members, think there is any great rush on order and with this lovely
as well as plumbers and to get the trade mornings weather I’ve asked for a
heating engineers who have started and they should only couple of pairs of shorts to
noted interest in joining happen once it is safe to do be emblazoned with the new
us. I completed numerous so. This will be the same for logo, so I can work on the tan.
membership applications on any of the SNIPEF sporting
my first week back and I have or technical events, so watch GET IN TOUCH
more new enquiries to get this space! Please don’t hesitate to
in the diary. contact me with any
WORKWEAR AND questions or concerns you
WHAT HAPPENS NEXT? LITERATURE have on 07801 741 346
For the foreseeable future, In the last issue of PlumbHeat or email andy.furnevel@
I will be on the road every I mentioned that I was snipef.org. Remember
Tuesday to Thursday and will working with the Membership you can also follow me on
work from home on Monday and Communications team Twitter @SNIPEFandy
and Friday. To remain Covid- on updating the SNIPEF Stay safe and see
safe, if you would like to literature. This is coming you soon.
NEW MEMBERS
Graham Oliver P
H Plumbing & Heating Buchanan Mechanical
Plumbing & Heating Engineers Ltd Services Ltd
McKenna Mechanical Forth
Plumbing
Services (Scotland) Ltd & Heating Ltd
18 / SNIPEF / PlumbHeatSTAFF Q&A
Every issue, we’re introducing you to a member of the SNIPEF team
and this time it’s the turn of Regional Training Officer Vanessa Santi
#IAm
WHAT IS ONE THING PEOPLE
MIGHT NOT KNOW ABOUT
YOU? I taught English in
South Korea
SNIPEF
WHEN YOU WERE A KID,
WHAT DID YOU WANT TO
BE WHEN YOU GREW UP?
I always wanted to be
an air hostess
WHAT’S THE BEST PLACE
YOU’VE TRAVELLED TO?
Australia
HI VANESSA, HOW LONG HAVE
YOU BEEN AT SNIPEF AND WHAT
I enjoy the variety
DO YOU DO?
I’ve been here six years and I work the role brings,
within SNIPEF Training Services working with a
as a Regional Training Officer. Day range of different people,
to day, I support the recruitment
of apprentices and monitor the and being part of
vocational training programme successful campaigns”
through maintaining contact
and mentoring each apprentice’s
progress, both on and off the job. It’s leave and I am currently working on
a job with lots of variety, from dealing progressing and delivering apprentice
with employer enquiries, coaching and employer inductions, as well as WHAT IS YOUR
apprentices, delivering inductions and learning about many positive changes MOST USED
conducting progress reviews. I get to to ways of working while I have been EMOJI? Rose (my
meet Members and non-members off. That includes finding out the ways daughter is Rosa)
and no two days are the same! in which SNIPEF and the colleges have
worked together to ensure apprentice WHAT’S THE BEST PIECE
WHAT DO YOU MOST ENJOY progress amid unprecedented and OF ADVICE YOU HAVE EVER
ABOUT YOUR JOB? challenging times. BEEN GIVEN? Whatever you
I enjoy the variety the role brings, do – do it well
working with a range of different WHAT WAS YOUR FIRST PAYING JOB?
people and being part of successful My first role after graduating was as a HAVE YOU EVER MET
campaigns, whether it’s recruitment Social Enterprise Manager working with ANYONE FAMOUS? Does
or diversity within the sector. There is partners to encourage social enterprise Gemma from TOWIE count?
always lots going on and to be able and employment opportunities for I met her in the hairdresser’s
to get involved and make a real and young people in the local area. in a hotel in Dubai!
positive difference is what gives
me a lot of job satisfaction. WHAT DO YOU SEE AS THE
I love to see apprentices BEST BENEFIT OF A
© Featureflash Photo Agency/Shutterstock
come onboard and do SNIPEF MEMBERSHIP?
really well and see I think that its great that
their confidence and employers can utilise
capabilities grow. HR and employment
support as a Member,
TELL US SOMETHING as well as use the
INTERESTING THAT SNIPEF logos on their
YOU’RE WORKING vans and promote
ON RIGHT NOW? professionalism within
I have just returned to the industry.
work after maternity Vanessa Santi
Summer / 2021 / 19NEWS
Making
progress
a priority
Our AGM looked to the future this year as
we shared our plans for the next five years Council Members
and welcomed the new SNIPEF President for 2021/2022
SNIPEF’s top priorities for the steps up from the role of vice
future were the focus at our president to take over from
AGM this year, which was once Neil Hadden. Robin, owner of
again held virtually because of RD Hall Plumbing and Heating
the Covid-19 restrictions. Engineers in Dalkeith, has held
During the meeting, our a number of executive roles
annual report was shared with SNIPEF over the course
which detailed the work we of 20 years.
have done over the past Taking up his post, he said:
12 months and included our “After an unprecedented
plans for the next five years. year in which Neil Hadden Green agenda
Our Business Priorities and SNIPEF Chief Executive
2021-25 have been shaped Fiona Hodgson steered The UK and devolved governments have
by a recent survey of our the profession through set ambitious net zero targets and our
Members’ concerns that uncharted waters, sector will be instrumental in achieving
revealed four key areas I believe I am taking them. While decarbonisation of heat is only
for focus: the green on the role at a time in part of this ambition, it is a crucial part,
agenda, competency and our industry has a major role to play.
and compliance, We recognise that there is a need to
commercial upskill the current workforce and attract
recovery and new talent, ensuring that only those
Brexit, and suitably qualified are able to undertake the
employment, work. But there is also a need to incentivise
skills and safety. customers, businesses and stakeholders to
We also invest in low carbon technologies, ensuring
welcomed our a prosperous pipeline of work to give the
new president, sector confidence to make the investment.
Robin Hall, who
Outgoing President Neil Hadden
20 / SNIPEF / PlumbHeat was presented with a caricatureEmployment, skills and safety
The pandemic has taken its toll on many businesses in our sector.
This has had a negative impact on apprentice recruitment and, in an
industry which is already facing a skills shortage, there is an immediate
need to build and develop the workforce by investing in skills.
It is also important the sector is seen to be a good place to work and
is diverse and inclusive. In an industry where mental health is already
a major issue, we must also ensure a culture of prevention and early
intervention to reduce poor mental health and suicide rates.
Commercial recovery and Brexit Competency
Poor payment practices outdated and there is too
and compliance
continue to plague much focus on the lowest For too long our industry has suffered
the industry and this cost rather than ensuring from an uneven playing field with
encourages poor standards procurement is sustainable. rogue traders setting up in business
of quality, as well as Sustainable procurement purporting to be plumbers without
affecting the mental health would not only provide value holding the necessary qualifications.
of business owners who for money to clients but also In a sector which is safety critical, it
worry about not being paid. help society, the economy seems unthinkable that there is so
Post pandemic concerns and the environment. little regulation and this works to the
include issues relating to SNIPEF will continue to detriment of our members.
the progress of projects lobby government for fair SNIPEF believes that qualified
and the disputes this may payment and sustainable plumbers should hold a Level 3 plumbing
lead to between employers procurement in the industry, qualification and that protection of title
and contractors across the as well as identify funding and/or regulation is required to ensure
supply chain. opportunities for businesses that only those qualified to do so can
Procurement practices are to grow. be recognised as qualified plumbers.
which we can be slightly He said: “The Forum moved save the sector but also
more optimistic. There is quickly and decisively to get to improve and expand it.”
no question that the sector construction back on its feet Outgoing president Neil,
suffered greatly over the and was an invaluable support whose term was extended
Covid year and the effect on to both employers and staff. by a year because of the
employment, training and It brought the sector together pandemic, said: “I am
apprenticeships was severe, in a way that had not been stepping down after an
but I think that we are now seen before, to work towards eventful period in office,
getting back on track.” a common purpose. but I could not be passing
Robin also paid tribute to “Although the immediate the baton into better hands
the work undertaken by the restrictions of the Covid year than Robin’s.”
SNIPEF team in helping to are receding, the work of the To read the full annual
establish the Construction Forum will continue, showing report, go to snipef.org/wp-
Industry Coronavirus unanimity, commitment and content/uploads/2021/05/
(CICV) Forum. a determination not only to Paper-D.pdf
New President
Robin Hall Summer / 2021 / 21TECHNICAL
Stepping
up to
the mark
Following Brexit, the CE marking scheme has now
been replaced with the UK Conformity Assessed
(UKCA) mark. David Osborne, of shower designer
and manufacturer Roman, explains what you need
to know about the change
The change in mandatory aims to ease the changeover
product marking from CE to the UKCA marking and
to UKCA marking came means all products placed on
into force on 1 January 2021 the market in Great Britain ready to place on the market
and means action must be (except NI) with the CE mark before 1 January 2021 will still
taken by manufacturers will remain valid until 1 January be valid.
and final resellers such as 2022. The UKCA marking does
builders’ merchants. not apply to existing stock, i.e. David Osborne, FIND THE FACTS
CEO of Roman
This marks a critical change products manufactured and New products launched in
in legislation for trades to ready to place on the market England, Wales and Scotland
be aware of and a transition before 1 January 2021. This from January 2021 must
period continues to run from means that the CE feature the UKCA mark. The
1 January 2021 until 1 January marking on products EU market still requires the
2022. The transition period manufactured and CE marking for products
manufactured in Britain and
the same applies for the
Northern Ireland market,
which still requires the CE
marking or UK (NI) marking.
All products placed in Great
Britain can have both the CE
and UKCA marking affiliated
to them, providing they fulfil
the associated requirements.
Ultimately, it is
the responsibility
of manufacturers to
Roman’s factory
ensure their showering products
conform to the standard”
22 / SNIPEF / PlumbHeatTECHNICAL
KNOW THE RULES
It must be stressed that
the CE/UKCA marking is a
mandatory legal requirement
with enforcement. Two of the
common misconceptions are
that it is something that the
manufacturers would resolve
if there was a problem; and
secondly, that saying that you
conform is enough.
CE/UKCA marking is
about proving that
you conform with
the regulations,
not just saying
that you do.
There are many
non-compliant
products out there
and there are huge
consequences for the seller.
Large fines and imprisonment
can be the ultimate result
for knowingly selling non-
conforming products, so it is
strongly urged that plumbers
ask the right questions around
CE/UKCA marking to all
their suppliers.
The actual testing for is relatively straightforward, Products under SETTING STANDARDS
construction at
conformity remains unchanged as manufacturers or suppliers the Roman factory
Trading Standards is the
at this time across the marks. must make the declaration of enforcement body for
Ultimately, it is the performance available to their England, Wales and Scotland.
responsibility of manufacturers customers, therefore making The Environmental Health
to ensure their showering it available for everyone to Authority covers Northern
products conform to the see. Best practice conformity Ireland. They have been tasked
standard, but the final reseller is to show CE/UKCA marking with appropriate market
of the products, such as details within their literature, surveillance. The ultimate
plumbers, also have a legal their individual product enforcement authority across
responsibility to ensure the instructions manuals and the UK is the Secretary of
products they stock, or are on their website. In line with State. Any non-compliance will
specifying, also conform to the standard, they should be transmitted across Europe.
the standard. also display their CE/UKCA Failure to comply with any
There were 2014 updates documents for each product aspect of the Construction
for CE marking itself for on their website, so customers Products Regulation can
manufacturers, suppliers can have quick and easy access lead to a range of penalties:
and glass contractors, which to this information. enforcement of appropriate
includes production audits, corrective actions to
in addition to CE testing, to manufacturer or supplier, recall
prove ongoing compliance and or withdrawal of product from
individual product traceability the market, pan-European
over 10 years. At Roman, communication of the above,
every product is digitally fines starting from £5,000
photographed before final per incident and up to three
packaging and carries an months’ imprisonment.
individual product code for The fines apply to the
complete traceability. final reseller (e.g. builder’s
Roman’s products are tested to make
Checking the legitimacy of sure they comply with the standards merchant) as appropriate
a CE/UKCA mark on a product in each case.
Summer / 2021 / 23TECHNICAL
The
is on
As more focus is put on reducing our
carbon footprint, Richard Harvey,
from Wolseley Plumb & Parts, explores
the potential of electric water heaters
Roughly 12% of an average recent years. This trend looks
home’s energy consumption is set to change, with the UK
spent heating water. While the Government’s Future Homes
amount of energy consumed Standard banning all fossil-
depends partly on how much fuel heating from newly built
hot water you use, the type of homes from 2025. In response,
water heater installed has a housebuilders are exploring a
huge bearing on both cost and range of options, from ground
green credentials. and air source heat pumps, to GOOD THINGS, IN
biomass and green options. SMALL PACKAGES
REGULATORY CHANGES However, as the market Traditionally a functional piece
AND ENERGY EFFICIENCY evolves, electric water heaters of kit hidden away under a
Driven by both consumer are growing in popularity counter or in a cupboard,
demand and space – offering a quiet, easy to electric water heaters are
constraints, the combi boiler operate solution that lowers evolving to become more
By Richard
has taken the market share emissions and offers a viable Harvey, aesthetically pleasing – with
in new build properties in alternative to gas. Commercial some even designed to
Director of
Plumbing complement and add to the
and Heating interior design. For smaller
at Wolseley
homes, water heaters offer
With home offices on the rise, Plumb & Parts
a space-saving solution versus
water heaters can provide an ideal traditional cylinders or boilers.
Slimline wall-hung solutions
solution for those looking to access
take up far less space than
hot water in their converted sheds, garages a cylinder sitting in an airing
and annexes” cupboard. Instantaneous water
24 / SNIPEF / PlumbHeatTECHNICAL
What you need to tap
into the market
Installers looking to tap into this growing
marketplace should make sure that they
carry a BPEC G3 Unvented Certificate/
identification card, enabling them to prove
that they possess the relevant skills required
to comply with regulations.
A SMART CHOICE?
In today’s connected world,
most homeowners are familiar
with the likes of the Nest
thermostat, with smart heating
becoming commonplace in the
nation’s homes. However, while
the popularity of combi boilers
has meant that this market has
grown apace, electric water
heaters are just starting to tap
into this trend.
Today’s water heaters feature
intelligent controls which give
users a simple, fast and efficient
way to control their heating
and water supplies. Many also
have the ability to link systems
to a smart phone app, allowing
users to start, stop, monitor
and adjust the temperature
of their water, tweaking
settings to improve efficiency
and save money. For example,
Aritson’s eco-evo function takes
smart functionality one step
further. This highly intelligent
tech effectively memorises
water consumption habits
and manages the water
temperature autonomously,
ensuring that hot water supply
heaters offer the most compact our homes. With home offices Electric heaters meets demand when required.
can be a simple
solution, while larger capacity on the rise, water heaters solution for adding For installers, being able to
storage water heaters also can provide an ideal solution capacity quickly upsell smart-tech products
come in compact packages, for those looking to access is one way to meet growing
with slimline versions providing hot water in their converted consumer demand. However,
sufficient hot water for a small sheds, garages and annexes. some systems on the market
household to have a bath or The pandemic has also seen an
multiple showers. increase in multigenerational
households, as adult children
EXTENSIONS, ANNEXES and elderly relatives move
AND HOME OFFICES into the family home. In these
While the regulatory situations, water heaters are
environment might account for the ideal way to add extra
a shift towards electric water capacity quickly, and at a
heaters as a more sustainable relatively low cost, without
choice for new builds, the having to worry about exceeding
pandemic has also resulted in the capacity of the boiler or
a change in the way we use extending gas pipework.
Summer / 2021 / 25You can also read
