2022 WaterAid Glastonbury Guide - Registered charity numbers 288701 (England & Wales) and SC039479 (Scotland)

2022 WaterAid
Glastonbury
Guide

                                                                              WaterAid/Liz Parham

Registered charity numbers 288701 (England & Wales) and SC039479 (Scotland)

Welcome to your 2022
WaterAid Glastonbury
volunteer guide!

Welcome to your 2022 WaterAid Glastonbury volunteer guide!

You are part of our biggest ever Glastonbury volunteer team, helping deliver vital festival
services and inspiring others to support our mission – to reach everyone, everywhere
with clean water, decent toilets and good hygiene.

This guide will give you all the information you’ll need to know relating to WaterAid and
Glastonbury this year, so please read it carefully before coming onsite. This guide should
be read in conjunction with the WaterAid festival volunteer guide and your role-specific
training guide, both found on the Festival Volunteer Hub.

Thank you so much for your support, we can’t wait to see you at Worthy Farm soon!

Contacting the team:

Up until Monday 20 June, you can contact us by emailing festivals@wateraid.org or
calling 0207 793 4523.

From Monday 20 June, we will not be monitoring this inbox or phone line, so any
Glastonbury related correspondence must go via the WaterAid HQ onsite mobile
numbers:

                                               07795 306 694
                                               07733 947 516

Any non-urgent enquiries can still go via the festivals@wateraid.org email address and
we will pick these emails up after the festival.

You can talk to fellow volunteers on our
Glastonbury 2022 volunteer Facebook group here.

And finally you can see a recording of our
2022 Glastonbury Q&A webinar here

Registered charity numbers 288701 (England & Wales) and SC039479 (Scotland)

Arriving onsite

Travel
You will need to organise your own travel to the festival:

Public transport
We always recommend using public transport as the quicker, cheaper and more
environmentally friendly option.
•    There will be regular crew shuttles from Castle Cary train station (timings TBC)
•    National Express runs coaches from across the UK (NB: only a limited service runs
     on Tuesday)
By car
Make sure you join our 2022 Glastonbury volunteer Facebook group to organise car
sharing with volunteers from your area. If you’re driving, please offer lifts to your fellow
volunteers if you can – thank you!

If you requested a parking pass in your acceptance form, you will receive this via post in
the coming weeks.

Arriving onsite
Please arrive at WaterAid HQ between midday and 5pm, ready for your onsite
briefing. It can take a long time to get onsite and to the WaterAid campsite, so please
leave plenty of time.

You need to arrive at either Pedestrian Gate A (PGA) or Pedestrian Gate B (PGB):
   PGA (via Red Gate) - for public transport/ drop-off - postcode BA4 4EE
   PGB (via Blue Gate) – via the Purple car parks – for those coming by car - postcode
      BA4 6TA

As you near the site ignore your SatNav and follow the festivals signage. Please see the
map at the back of this pack to see where these gates are.

Registered charity numbers 288701 (England & Wales) and SC039479 (Scotland)

Arriving onsite

Collecting your wristband
You can collect your wristband from the ‘Recycling Crew Ticket Cabin’ close to your arrival
gate. There may be queues at this cabin, so please leave plenty of time. It has been
arranged with the Cabin that you will be able to collect your wristband between midday
and 5pm. If you think you are going to be late then please call us ASAP and we will see
what we can do.

The cabin will have your name and photo, so to collect your wristband you will need your
photo ID (passport or driving license) and your ticket letter (which will be sent to you
via email in the coming weeks). You will not be able to get into the festival without both
of these items.

Getting to the WaterAid campsite
Once you have your wristband, you must make your way to the WaterAid campsite to
sign in with the WaterAid team.

Our campsite is based at Brimley’s Orchard, next to Tom’s Field (the recyclers campsite).
There will be big WaterAid flag banners at the gate to our campsite.
The walk from the car parks can be around 30 minutes, so we recommend you packing
light to make the walk easier.
The festival will be running the Crew Mini Bus or “Tractor Train” to help crew get from the
car park to Tom’s Field. This pickup will be from the Orange car park (near PGA) and the
Purple car park (near PGB). You will need your wristband to get on this mini bus and get
into the crew camping. We cannot guarantee that there will be space on the mini bus, so
please come prepared to walk!

Signing in
Before setting up your tent, please sign in with the WaterAid team. When signing in, you
will be given:
•     Your WaterAid ID badge – you will need to wear this whilst on shift
•     Your food vouchers for the duration of the festival
•     Your WaterAid t-shirt (and hi-vis where applicable)
•     Your rota
•     Timings for your onsite briefing and onsite training (you will need to attend both
      sessions)

If you do not sign in at the WaterAid campsite we will assume you have
not arrived and you will not be able to claim your deposit back.

Registered charity numbers 288701 (England & Wales) and SC039479 (Scotland)

Leaving site

You will need to stay at the festival until the end of your last shift, which could run either:

•     Until midday on Monday 27 June
•     Until the early hours of Monday 27 June (just after midnight)
•     Until 5pm on Thursday 30 July (festival clean up team only)

You can find out the latest your shift could run until in your original offer email.
You will need to leave site no later than 2pm on Monday 27 June or for the clean-up team
by 7pm on Thursday 2 July.

The Crew Mini Bus will also be running for the return journey Monday 27 June from 8am.
They will leave from Tom’s Field and take you to either the Purple or Orange car parks.
Local roads and the station are very busy on Monday so, whether you’re travelling home
by car or public transport, make sure you factor this into your plans.

Registered charity numbers 288701 (England & Wales) and SC039479 (Scotland)

The WaterAid campsite
and facilities

The WaterAid campsite is primarily at Brimley’s orchard, with an extension of the campsite at
Brimley’s Two. It’s a brilliant spot on the hill and it takes about 10 minutes to walk to the
Pyramid stage from there. You can see where our campsite is in the map at the back of this
pack.

All WaterAid volunteers must camp in the WaterAid campsite and those who are not
WaterAid volunteers are unable to camp here.

You will be directed where to set up your tent once you’ve signed in, please follow the
WaterAid team’s instructions on where to camp as we will need to make sure everyone is
able to fit in. We are unable to allow gazebos and ask you to bring as small a tent as
possible.

A reminder to please take home with you everything you bring onsite, to follow the festivals
ethos of “Love the Farm, Leave no Trace”.

Facilities

In and around the WaterAid campsite, you will find:
•    A communal marquee - with hot drink making facilities (please bring your own mug), a
     few snacks and limited phone charging points
•    Sign in marquee – where you’ll meet your team leaders/ supervisors and sign in for
     your shifts
•    Showers – just a few minutes’ walk from our campsite. There can be queues for these
     at certain times of day, but these are well worth the wait!
•    Toilets – cleaned by our very own loo crew!
•    Crew catering – close to the campsite - where you can exchange your meal vouchers
•    Glastonbury also provide useful facilities such as:
•    Medical and first aid services
•    Welfare tent – Worthy Welfare is a 5 minute walk from the WaterAid campsite
•    Property lockups

 Registered charity numbers 288701 (England & Wales) and SC039479 (Scotland)

Meal vouchers

You will receive one meal voucher each day you have a shift. These vouchers can be
exchanged at Crew Catering, which you will be directed to in your onsite briefing.
We have to pay for these vouchers, so if you do not use any of your vouchers please do
return them!

Meal times and menus will be available when you arrive onsite. All meals are vegetarian with
vegan options, and there will be lactose and gluten free meals available.

If you didn’t let us know any dietary requirements in your acceptance form, please let us
know ASAP on festivals@wateraid.org.

 Volunteering at
 Glastonbury

In the coming weeks, you will be provided with your role-specific training guides, which will
provide you more information about your role. You will also receive training onsite.

Here is some information about volunteering at Glastonbury for all our volunteering roles:
•   All volunteers will complete 4 x 6-hour shifts
•   You will be in a team of at least two (often bigger!) and will stay with this team for the
    whole of the festival
•   We aim to match all friends/ families shift times where possible
•   We are unable to accommodate shift swapping
•   We encourage you to take a break if and when you need one. We ask that you have your
    main meals outside of your shifts, but you’re welcome to have a quick sit down and a
    snack if you need one (please just take off your hi-vis or sit behind your area of work)

 Registered charity numbers 288701 (England & Wales) and SC039479 (Scotland)

WaterAid at Glastonbury in
2022

Our roles onsite this year

This year, you’ll be part of our biggest ever Glastonbury volunteer team, providing even
more vital water, sanitation and hygiene services. Our 700-strong WaterAid volunteer team
this year is comprised of:

•        The Loo Crew – our biggest team onsite and renowned for its amazing contribution to
         Glastonbury. Our Loo Crew will clean the long drop, aboveground, composting and
         disabled toilets across the festival – over 2500!
•        Water bars and kiosks – our volunteers will provide free water refills as well as selling
         our sought-after stainless steel water bottles, with all profits going to WaterAid. This
         year we’ll have four large new bars at the Pyramid Stage, The Other Stage, West Holts
         and the Park. This team also includes our Big Tap team.
•        The Stand – our volunteers will engage crowds next to the Pyramid stage with our
         work, engaging festival-goers with our climate campaign
•        Water-point roaming team – a new team for 2022, this team will be cleaning all the
         water points onsite and making festival -goers aware of their nearest water points.
•        Female urinals – our revolutionary female urinals are always popular with festival-
         goers and this year we’ll be partnering with Peequal to trial their new squat design
         urinals
•        Recycling – this team play a crucial role in keeping Glastonbury clean and tidy,
         ensuring waste is properly sorted and recycled around the festival’s busy and buzzing
         bars.
•        The Meeting Place – run by WaterAid, Greenpeace and Oxfam, this station provides a
         meeting point for festival goers to find each other and to get involved in our
         campaigns. This year we’ll be asking festival goers to leave messages on our wishing
         tree and add ribbons to our joint climate banner being made over the festival (more on
         this below!).
•        The Good Loos—we’re excited to be bringing our very own composting toilets to
         Glastonbury! These toilets will be cleaned more frequently and this are will host our Big
         Bog (more on this later!)
•        Festival clean up team – another new team for this year, they’ll be ensuring that any
         leftover waste after the festival is collected and sorted appropriately.

Whatever your role, remember to spread the message about WaterAid's work
and our climate campaign.

Each team will be supported by team leaders or supervisors and a HQ
management team.

    Registered charity numbers 288701 (England & Wales) and SC039479 (Scotland)

Our Climate Fight at
Glastonbury

As you will have seen in your online training (recap in our volunteer guide !) this year we’re
bringing Our Climate Fight to festivals to highlight the urgency of providing people with
clean water to help them adapt to the effects of climate change.

We’ll be campaigning in the following areas at Glastonbury:

•        The Stand
•        Our four big water bars
•        The Big Tap
•        The Meeting Place
•
At all of these locations, we’ll have our WaterAid-blue post-boxes, for festival goers to send a
postcard to the UK government, asking them to ensure at least one third of their climate
budget is invested directly in local projects that bring clean water. With reliable clean water,
communities can build resilience and take charge of their lives.

Festival-goers will also be able to send postcards to themselves, as a reminder and pledge to
continue to take climate action when they get home.

We’d love for all of our volunteers to kick start our campaign – so please do head over to one
of our campaigning points, and make your pledge!

PR and social media

With over 700 WaterAid volunteers at Glastonbury this year, we have the opportunity to
make a BIG impact in press and social media.
We have covered social media and press in your WaterAid volunteer guide , but some
reminders specifically for Glastonbury:
•    Please do get photos of you in action volunteering and tag WaterAid on social media
•    If you get asked to speak to the media, please call one of the onsite phone numbers
     and we will send one of our press team to assist you.
•    Please checkout the Glastonbury press releases on the Volunteer Hub,
     and send them out if you can!

    Registered charity numbers 288701 (England & Wales) and SC039479 (Scotland)

Our Climate Fight at
Glastonbury

Climate crisis act now banner drop
Along with our friends at Oxfam and Greenpeace, we’re asking festival-goers to contribute
to our CLIMATE CRISIS ACT NOW banner, that will be dropped from the Park stage on
Sunday afternoon. You can get involved by adding your climate pledges and wishes at our
station near the Pyramid Stage or at the Meeting Place.
We will all be joining together for a procession on Sunday to see the banner be dropped too.
Please keep an eye on social media for how you can get involved and do join the banner
drop if you can!
The Big Bog
To further highlight the impact of a changing climate on access to water and sanitation, we
are building our very own Big Bog - a toilet sculpture made from sand and Glastonbury loo
compost!
The Bog will be out in the elements and will highlight the effects of too much sun, or too
much rain on sanitation structures - as well as being a huge talking point both inside and
outside the festival. It will highlight how climate change threatens people’s access to clean
water and toilets, and how 1 in 5 people still don’t have a decent toilet at home.
You can check our Big Bog at our Good Loos, located at the back of the Pyramid stage field,
by the cider bus.

 Registered charity numbers 288701 (England & Wales) and SC039479 (Scotland)

Registered charity numbers 288701 (England & Wales) and SC039479 (Scotland)