MANAGEMENT TRAINING COURSES - Boston College
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MANAGEMENT TRAINING COURSES
2/3
WE WORK WITH THE MANAGEMENT TRAINING
YOU TO... COURSES WE OFFER:
Award in Leadership and Team Skills
MANAGEMENT IDENTIFY YOUR NEEDS Team Leading ILM Certificate
TRAINING COURSES We take time to understand your
business, people and culture to
Principles of Leadership and Management ILM Certificate
achieve success from the outset. Time Management
The growing demand for Boston
Building and Effective Online Presence
College’s Management, Sales,
DESIGN THE RIGHT COURSE Microsoft Excel Spreadsheets
IT and Business Development
training is a positive reflection on TAILORED TO YOUR BUSINESS Microsoft Powerpoint and Presentation Skills
both the aspirations of regional We take into account your Microsoft Publisher for Desktop Publishing
businesses and the quality of the business, culture, available time Microsoft Word
provision offered by the College. and budget. Customer Service Essentials - Developing Skills for Non-Sales People
From Customer Service to Sales
DELIVER THE TRAINING/ Introduction to Minute Taking
SOLUTION
INTERESTED? IOSH Managing Safely
Call the Employer Engagement Team Our experienced lecturers will
01205 313218 deliver training when and where NEBOSH National General Certificate
suits you best. Train-the-Trainer
EVALUATE HOW YOUR
BUSINESS OBJECTIVES HAVE
BEEN MET
We measure results to ensure the
BOOKING A PLACE IS EASY
training met your needs. To book a place, or if you have any queries, please
contact the Employer Engagement Team.
FOLLOW UP WITH FURTHER 01205 313218 employers@boston.ac.uk
DEVELOPMENT
We will keep you informed of
relevant and upcoming training
programmes.
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4/5
AWARD IN LEADERSHIP TEAM LEADING ILM
LEVEL 2 LEVEL 2
AND TEAM SKILLS CERTIFICATE
Price: This Level 2 short course has been widely taken up by Price: This is a more comprehensive Level 2 course
companies looking to strengthen the skills of their front-line providing you with the opportunity to cover topics
£340 pp leaders, helping them think like managers and identify £470 pp that specifically target business needs. Where
(funding may be techniques to improve performance and productivity. possible, the learning is made relevant to your role
available where (funding may be to give effective context when applying techniques
arranged by employers) Delivery: available where to improve performance and productivity.
Planned open courses running over three full or six arranged by employers)
half day sessions. Bespoke sessions of 36 tutor hours for
Delivery:
groups of 8+ (example: from a single business).
Planned open courses running over 12 half day sessions.
Bespoke sessions of 36 tutor hours for groups of 8+
(example: from a single business).
Units covered:
Developing as a teamleader
Improving team performance Mandatory units covered could include:
Developing as a team leader
Workplace communication
INTERESTED? Improving team performance
Call the Employer
Engagement Team Additional units covered:
01205 313218
Managing change
Setting objectives
Health and safety
Briefing the team
Improving team performance
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6/7
PRINCIPLES OF LEADERSHIP PRICE: TIME MANAGEMENT
AND MANAGEMENT ILM CERTIFICATE £540 pp
Developed in response to the need for
businesses to increase productivity of their current
management and workforce. This is increasingly
This Level 3 course targets new and aspiring (includes pre-course relevant as labour supply shortages demand
managers, helping them to become better
LEVEL 3
meeting to identify management teams become smarter to ensure
and more confident leaders. It will give you key issues)
further business growth.
an understanding of the core skills needed by
those with management responsibilities.
Delivery:
PRICE: Delivery:
3 hour bespoke session for individual businesses
Planned open courses running over 12 half day (max 10 people).
sessions. £470 pp
Bespoke sessions of 36 tutor hours for groups of 8+
(example: from a single business). (funding may be
available where Units covered:
arranged by employers)
Units covered: Evaluation and prioritisation of tasks
INTERESTED?
Managing budgets Call the Employer Tools and techniques for effective
Engagement Team time management
Planning and communication 01205 313218
Change management Effective communication and
delegation options
Motivating teams
Also Available:
Higher Level Business courses
including part time HNC/HNDs.
Level 4 ILM Management Courses.
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8/9
Beginners units covered include:
An introduction to spreadsheets and graphs
An introduction to toolbars and icons
Learn basic formulae to perform calculations
PRICE: BUILDING AN EFFECTIVE Create simple spreadsheets and graphs
using exercises
£370 ONLINE PRESENCE
Intermediate units covered include:
Bespoke sessions for This course is designed to help start-up trades-people
Businesses
and small businesses develop an effective online Formatting worksheets - changing widths,
(max 10 delegates) inserting/deleting/hiding rows and columns
presence. It sets out to ensure the key information
about your products and services are accessible to
Learn complex funtions and formulae - count,
£87 pp your target audience.
min, max, absolute cell referencing, using
different chart types filtering and sorting,
Open sessions for Delivery:
individual bookings conditional formatting and freezing cells.
Three hour sessions using our modern IT suites in Spalding.
Units covered: Advanced units covered include:
Know your market Introduction to the future Advanced formatting including
potential of digital marketing conditonal formatting
How customers find you
Use of functions such as those associated
Essential website content Delivering on the promise with logical operations, applying advanced
chart formatting features, creating and use of
scenarios.
MICROSOFT EXCEL Validate and audit spreadsheet data.
PRICE:
SPREADSHEETS £370
Enhance productivity by working with
named cell ranges, macros, templates and
Intermediate and advanced courses are ideal as a spreadsheet security features.
refresh and upgrade option which will help even regular (max of 10 people
users get more from Excel and improve productivity. The subject to compatible
ability levels)
beginners course will help new staff gain familiarity and
confidence to use essential functions of Excel. Courses INTERESTED?
are in manageable three hour sessions with supporting £87 pp Call the Employer Engagement Team
material available for learners to access as study aids 01205 313218
Open sessions for
on completion. individual bookings
Delivery:
3 hour sessions using our modern IT suites in Spalding. @bostoncollegeuk View videos, pics and news online
10/11
MICROSOFT PUBLISHER PRICE:
FOR DESKTOP PUBLSHING £370
per session
Desktop publishing enables high levels of
flexibility especially for short-run or one-off (max of 10 people
publications. Many Microsoft computers have subject to compatible
ability levels)
MICROSOFT POWERPOINT PRICE:
Publisher installed and this course helps.
Delivery:
AND PRESENTATION SKILLS £370 Three hour sessions using our modern IT suites £87 pp
in Spalding.
per session Open sessions for
Presentation skills are now an integral part individual bookings
of working life from job interviews to sharing (max of 10 people
information with work teams to delivering events for subject to compatible Units covered:
ability levels)
customers. These short courses provide a both an
Formatting leaflets
introduction for beginners and a useful refresher for
and booklets
those with some experience or who are self-taught.
£87 pp Inserting media content
Open sessions for
Delivery: individual bookings
Transparency and basic
Three hour sessions using our modern IT suites in Spalding. image manipulation tools
Professionalising
Beginners units covered: appearance
How to create a short presentation Preparation for print Develop
Intermediate units covered:
your
skills
Using slide transitions, basic
animations, notes facility, simple
formatting and inserting pictures
Advanced units covered:
INTERESTED?
Link embed and import content and Call the Employer
using animations Engagement Team INTERESTED?
01205 313218 Call the Employer
Wider event preparation Engagement Team
01205 313218
Create and modify templates,
adavnced chart formatting
We can also design bespoke courses covering Microsoft
Outlook to meet specific requirements.
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12/13
CUSTOMER SERVICE
PRICE: ESSENTIALS - DEVELOPING
£370 SKILLS FOR NON-SALES PEOPLE
per session
(max of 10 people
Designed for customer service and sales support staff, this
and includes pre-session short course shows the importance of their role in growing
meeting to target and retaining a business. You will identify benchmarks for
business needs.)
service and performance based on the market position
of your employer and learn how to be a proactive team
MICROSOFT WORD £87 pp
member to increase sales.
PRICE:
Delivery: Open sessions for Delivery:
£370 Three hour bespoke session for individual individual bookings Three and a half hours either at your business premises or
businesses (max 10 people). at the College in Boston or Spalding.
per session
(max of 10 people
subject to compatible Beginners units covered include: Units covered:
ability levels)
Layout and selection What good customer service looks like
£87 pp Formatting text The impact of good and bad customer service
Open sessions for Writing a short letter The value of problem solving
individual bookings
Intermediate units covered include: Customer communication
Managing files
Expand
Spotting sales opportunities
your
Headers and footers
Knowledge
Indents and tabs
Creating a mail merge
Advanced units covered include:
INTERESTED?
Creating fields Call the Employer
Engagement Team
Forms and templates 01205 313218
Referencing features
Working with master and
subdocuments
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14/15
Price: INTRODUCTION TO
£450 MINUTE TAKING
per session
Good minutes and a good minute taker can make
(max of 10 people meetings more effective and help ensure key
subject to compatible
ability levels) objectives are met. This short course helps those
taking minutes to understand the role and how to
write minutes for different purposes.
£115 pp
Open sessions for Delivery:
individual bookings Four hour session either as an open course at
FROM CUSTOMER PRICE: college or for organisations at their own premises
by arrangement.
SERVICE TO SALES £370
By providing customer service and support teams with per session Units covered:
tools and techniques they can also become part of your (max of 10 people
Type and purpose of minutes
sales team. This short course will help them become and includes pre-session
meeting to target
confident and more willing to engage with existing and business needs.) Working with the meeting chair
new customers.
Tools and techniques
Delivery: £87 pp Planning and follow-up work
Four hour session either as an open course at college or Open sessions for INTERESTED?
for organisations at their own premises by arrangement. individual bookings Call the Employer
Engagement Team
01205 313218
Units covered:
Ditching sales stereotypes INTERESTED?
Call the Employer
Planning and preparation (how Engagement Team
01205 313218
knowledge breeds confidence)
Building customer relationships
Delivering on customer expectations
Essential sales techniques
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16/17
NEBOSH NATIONAL PRICE:
GENERAL CERTIFICATE £1250
Management of health and safety in the workplace is per person
not only a legal obligation but also a moral imperative.
NEBOSH is a National Certificate in Occupational Safety
and Health. This course is designed to help those with lead
INTERESTED?
roles in health and safety within a business or organisation.
Call the Employer
It enables managers, supervisors and employee Engagement Team
representatives, to carry out their duties at work more 01205 313218
PRICE: IOSH MANAGING SAFELY effectively and helps them protect the organisations for
which they work.
This Institute of Occupational Safely and Health (IOSH)
£575 course meets the safety and health training needs of the
Delivery:
13 full day (weekly) sessions centered on nationally set exam dates, plus one
per person non-expert. It is an involving and practical course that is
further day is required to sit the exam.
designed to help supervisors, line managers and senior
managers meet their health and safety obligations.
The NEBOSH National General Certificate is a significant qualification which
Delivery: benefits from attending tutor-led delivery. It consists of three units, each
Three consecutive days. separately assessed:
Units covered: Unit NGC1 Management of health and safety (45% pass mark)
Introduction to managing safety
Unit GC2 Controlling workplace hazards (45% pass mark)
Assessing and controlling risks Unit GC3 Health and safety practical application (60% pass mark)
Understanding your responsibilities
INTERESTED? Identifying hazards
Call the Employer
Engagement Team Investigating accidents and incidents
01205 313218
Measuring performance
Protecting our environment
A one hour assessment must be completed and
passed to secure the qualification.
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18/19
CAMPUS
ADDRESSES
Boston College
Rochford Campus
Skirbeck Road
Boston
Lincolnshire
PE21 6JF
Price: TRAIN-THE-TRAINER Sat nav postcode: PE21 6DA
T: 01205 365701
Designed for staff delivering in-house training or
£247 mentoring new staff and Apprentices, this course
E: info@boston.ac.uk
per person is ideally suited to those working in a production
and manufacturing environment needing to train
new or temporary staff on a regular basis. It is also
Spalding Campus
beneficial for anyone delivering presentations
internally and externally. Red Lion Street
Spalding
Delivery: Lincolnshire
This two-day course is delivered at both our PE11 1SX
Boston and Spalding sites throughout the year. T: 01775 715880
INTERESTED? We can arrange for delivery at your business E: spaldinginfo@boston.ac.uk
Call the Employer premises if you would prefer a bespoke course
Engagement Team for your company and/or have sufficient staff
01205 313218
who would benefit from this training.
Units covered:
The benefits of effective training and the trainer’s role
BOOKING A PLACE IS EASY
To book a place, or if you have any queries, please
How adults learn contact the Employer Engagement Team.
Tools and techniques 01205 313218 employers@boston.ac.uk
Practical exercise and evaluation
Practical exercise by delegates in context
@bostoncollegeuk View videos, pics and news onlinewww.boston.ac.uk
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