Evaluation 102: How Evaluations Impact 2019 Energy Efficiency Planning - Mark A. Kravatz

 
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Evaluation 102: How Evaluations Impact 2019 Energy Efficiency Planning - Mark A. Kravatz
Evaluation 102:
            How Evaluations Impact
            2019 Energy Efficiency Planning
    Mark A. Kravatz          Carrie A. Gill, Ph.D.
EERMC Consultant Team    Office of Energy Resources
kravatz@optenergy.com     Carrie.Gill@energy.ri.gov
Evaluation 102: How Evaluations Impact 2019 Energy Efficiency Planning - Mark A. Kravatz
The Evaluation Team
                         Rhode Island Evaluation Team                                                  Independent Evaluation
                                                    Oversight Team                                          Companies

     Rachel Henschel                   Mark Kravatz                              Carrie Gill
     Evaluation and Policy Lead        C-team Evaluation Lead                    OER Evaluation Lead
     National Grid                     Optimal Energy                            OER

                                       Ralph Prahl
     Romilee Emerick                   Nationally-recognized evaluation expert
     National Grid                     Prahl Consulting

     Erin Crafts                       Glenn Reed
     National Grid                     Energy Futures Group

     Dave Jacobson
     Consultant for National Grid      George Lawrence
     Jacobson Energy Research          Optimal Energy

     Stefan Nagy
     Courtney Lane
     Kevin Rose                        Plus other subject matter experts as needed
Evaluation 102: How Evaluations Impact 2019 Energy Efficiency Planning - Mark A. Kravatz
2018 Planned Evaluations

52 studies total

                            16 RI Studies   + Leveraging Results from 36 MA Studies

                           15 C&I Studies   22 Res/Income-Eligible   15 Cross-Cutting
 $2.3M budget
2% total budget

 $27.5M value
from leveraging                      37 Impact Evaluations     4 Process 11 Market
   MA studies
Evaluation 102: How Evaluations Impact 2019 Energy Efficiency Planning - Mark A. Kravatz
Continuous Oversight

    RI Evaluation Team
 reviews every single line
   of Consultant Team’s
    evaluation tracking
      spreadsheet 
          at least
     once per month
Evaluation 102: How Evaluations Impact 2019 Energy Efficiency Planning - Mark A. Kravatz
Evaluation Process

RI Evaluation Team           RI Evaluation Team and                RI Evaluation Team
     identifies              Independent Evaluator                   reviews interim
 evaluation needs             refine scope of work                  deliverables and
                                  and workplan                     provides feedback

            RI Evaluation Team                                                                             Findings
                                              RI Evaluation Team               RI Evaluation Team
            develops research                                                                         incorporated into
                                              provides input on                    reviews final
               question and                                                                            Energy Efficiency
                                                all instruments                       reports
               scope for RFP                                                                           Annual Plan and
                                                                                                     Benefit-Cost Model

                                                                                                    Final RI reports filed
                                                                                                    with PUC and posted
                                                                                                    on EERMC’s website
                     National Grid               Independent Evaluator
                                                                                  Independent
                      issues RFP                 incorporates feedback,
                                                                                    Evaluator
                      and selects                collects data, conducts
                                                                                  incorporates
                       evaluator                    analysis, provides
                                                                                    feedback
                                                   interim deliverables
Evaluation 102: How Evaluations Impact 2019 Energy Efficiency Planning - Mark A. Kravatz
Evaluation Process

                     RI Evaluation Team
                       reviews interim
                      deliverables and
                     provides feedback

                                                             Findings
                                 RI Evaluation Team
                                                        incorporated into
                                     reviews final
                                                         Energy Efficiency
                                        reports
                                                         Annual Plan and
                                                       Benefit-Cost Model

                                                      Final RI reports filed
                                                      with PUC and posted
                                                      on EERMC’s website
                                    Independent
                                      Evaluator
                                    incorporates
                                      feedback
Evaluation 102: How Evaluations Impact 2019 Energy Efficiency Planning - Mark A. Kravatz
Intersection of Evaluations and Planning

RI Evaluation Team   Independent
                                    RI Evaluation Team
  reviews interim      Evaluator
                                        reviews final
 deliverables and    incorporates
                                       reports for RI
provides feedback      feedback
                                         evaluations
Evaluation 102: How Evaluations Impact 2019 Energy Efficiency Planning - Mark A. Kravatz
Intersection of Evaluations and Planning

                                                          1st DRAFT
          RI Evaluation Team                           ANNUAL PLAN
                               RI Evaluation Team                                                    FINAL DRAFT
            comprehensive                                based on all
                                develops tool to                                                    ANNUAL PLAN
           review of all MA                          available up to date     Technical Reference based on revised
                                 track impacted
               studies to                                evaluations             Manual (TRM)
                                    measures                                                      TRM and BC Model
          understand which                                                    updated & Benefit-
              relate to RI                                                    Cost (BC) Model re-
                                                                               run with updated
                                                                                     values

             June                                        Aug                                              Oct

RI Evaluation Team      Independent
                                        RI Evaluation Team         RI Evaluation Team                   Annual Plan,
  reviews interim         Evaluator
                                            reviews final              reviews final                  revised TRM filed
 deliverables and       incorporates
                                           reports for RI          results for relevant                   with PUC
provides feedback         feedback
                                             evaluations             MA evaluations
Evaluation 102: How Evaluations Impact 2019 Energy Efficiency Planning - Mark A. Kravatz
Where do all the values come from?

                                  Working
                                Backwards…
Evaluation 102: How Evaluations Impact 2019 Energy Efficiency Planning - Mark A. Kravatz
EERMC’s Cost-Effectiveness Report

              Benefit-Cost (BC) Ratio: Invest if benefits are larger than costs
Benefit-Cost (BC) Model: Aggregate Inputs

  Values aggregated from
 measure-level parameters
TRM: Custom HVAC

  Measure-level parameters
  are documented in TRM
TRM: Custom HVAC

  Measure-level parameters
  are documented in TRM
Evaluations

   TRM is compilation of
    studies vetted by RI
      Evaluation Team
Evaluations Inform Plans

                               BC Model

                           Benefits

                                      Costs
What’s Happening Now?
                                                                                                                          Monitoring 99 RI + MA Studies
                                                                                                                                                                          Will be
                                                                                                                                                                                         Adopting
                                                                                                                                                       Status (In-    completed in                                                                    Adopting Impact
                                                                                                                                                                                      Impact Factor
Sector    Programs                                         Study names                                          Fuel(s)        Type          State     progress or    time for 2019                                      Notes                         Factor in 2019?                 Notes                       Resolved (Y/N)
                                                                                                                                                                                         in 2019?
                                                                                                                                                       Complete)          Plan?                                                                          (Y/N/TBD)
                                                                                                                                                                                        (Y/N/TBD)
                                                                                                                                                                        (Y/N/TBD)
                                                                                                                                              Residential Program Studies
 Res          All      RI 2018 RASS and Schematic Floorplan                                                   Elec/Gas        Market           RI      In-progress         Yes             No         No numeric impacts to adopt.                            No                                                           Y
                       Res 1 - MA Residential Electric Load Shape and Baseline Study (Cooling and Heating
 Res           All                                                                                               Elec        Loadshape       MA        Complete           Yes             Yes         Will adopt updated MA loadshapes in 2019 planningYes                                                                 Y
                       Season report)
 Res          HEHE     RES 18 - Gas Condensing Boilers Losses and Savings Potential                               Gas          Impact        MA         Complete          Yes             No          No numeric impacts to adopt.                        No                                                          Y
 Res          HEHE     RES 19 - DHW/Boiler/Furnace Incremental Costs Study                                        Gas     Incremental Cost   MA         Complete          Yes             Yes         Will adopt study results to update costs            Yes                                                         Y
 Res         IES SF    RI Income Eligible Impact Evaluation                                                    Elec/Gas        Impact        RI        In-progress        Yes             Yes         Will adopt study results to update gross savings impacts
                                                                                                                                                                                                                                                          Yes for IES program in 2019 Plan. Draft in July and final report
                                                                                                                                                                                                                                                                                                                      Y in Aug. Likely
 Res     IES SF/IES MF RES 38 Income Eligible Process Evaluation                                               Elec/Gas        Process       MA        In-progress        Yes             No          No numeric impacts to adopt.                        No                                                          Y
 Res           MF      RES 44 Multi-Family Program Impact and Net-to-Gross Evaluation                          Elec/Gas        Impact        MA         Complete          Yes             TBD         Will look into current NTG                          No           A bit complicated, but I'm OK with this.       N
 Res           MF      RES 42 MF Program Research                                                              Elec/Gas        Process       MA        In-progress        Yes             No          No numeric impacts to adopt. Final report in July   No           (No, it was process)                           Y
 Res           MF      RES 43 Census of MA Multi-Family and Condo Properties                                   Elec/Gas        Market        MA        In-progress        Yes             No          No numeric impacts to adopt.                        No                                                          Y
 Res         HVAC      RES 29 MA Ductless Mini-Split Heat Pump Survey                                            Elec          Process       MA         Complete          Yes             TBD         The study provided an updated EFLH used as the basisYesfor estimating heatings savings from mini-splits. We needN to confirm wh
 Res        HVAC        RES 28 Ductless Mini-Split Heat Pump Incremental Cost Study                              Elec     Incremental Cost   MA        Complete           Yes             Yes         Will adopt study results to update costs               Yes                                                           Y
 Res        HVAC        RES 36 MA Heating and Cooling Early Retirement Net-to-Gross (NTG)                      Elec/Gas      Impact          MA        In-progress        Yes             Yes                                                                Yes                                                           Y
 Res        HVAC        Res HVAC Regular Replacement NTG study                                                   Elec        Impact          MA        In-progress        Yes             Yes                                                                Yes                                                           Y
 Res        HEHE        RES 17 - Connected Thermostats and Technology Literature Review                        Elec/Gas      Market          MA         Complete          Yes             No          No numeric impacts to adopt.                           No                                                            Y
 Res         HER        Behavior 1 - Assessment of Behavior and Combined WiFi-T-Stat Program: Phase 1          Elec/Gas   Impact/Process     MA        In-progress        Yes             No          No numeric impacts to adopt.                           No                                                            Y
                        Behavior 2 - Understanding the Role of Weather on Air Conditioning Use Behavior and
 Res       Mulitple                                                                                              Elec        Behavior        MA        In-progress        Yes              No         No numeric impacts to adopt.                            No                                                           Y
                        Demand Response Program Participation
 Res         EW         RI EnergyWise/HVAC HEAT Loan Assessment                                                Elec/Gas       Market         RI        In-progress        Yes             No          No numeric impacts to adopt.                            No                                                           Y
 Res         HES        Res 40 Moderate Income Market Characterization Survey Findings                         Elec/Gas       Market         MA         Complete          Yes             No          No numeric impacts to adopt.                            No                                                           Y
 Res         HES        Res 35 Home Energy Services Process Evaluation                                         Elec/Gas       Process        MA         Complete          Yes             No          No numeric impacts to adopt.                            No                                                           Y
 Res         HES        RLPNC 18-5 HES Ltg NTG and EUL                                                           Elec         Impact         MA        In-progress        Yes             TBD         RI will review the final report when available          TBD          To form opinion I need to know a bit more aboutN how RI does
 Res         HES        RLPNC 34 HES Impact Evaluation                                                         Elec/Gas       Impact         MA        In-progress        Yes             TBD         RI conducts own evaluation of EW due to differencesTBD   in programI've
                                                                                                                                                                                                                                                                            delivery.
                                                                                                                                                                                                                                                                               got theRIsame
                                                                                                                                                                                                                                                                                         will review
                                                                                                                                                                                                                                                                                               take asthe
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                                                                                                                                                                                                                                                                                                                 and
                                                                                                                                                                                                                                                                                                                   now
                                                                                                                                                                                                                                                                                                                     consider
                                                                                                                                                                                                                                                                                                                          N lessons learne
 Res     Res Lighting   RI Lighting Onsite Saturation and NTG                                                    Elec         Impact         RI        In-progress        Yes             Yes         This study is assessing similarity in lighting market inYes
                                                                                                                                                                                                                                                               RI compared Could
                                                                                                                                                                                                                                                                             to MAbebased
                                                                                                                                                                                                                                                                                     a bit messy
                                                                                                                                                                                                                                                                                           on dataintegrating
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                                                                                                                                                                                                                                                                                                              on-site/program
                                                                                                                                                                                                                                                                                                                   and MA Yres ltg
                                                                                                                                                                                                                                                                                                                                 data
                                                                                                                                                                                                                                                                                                                                   NTGinresult
                                                                                                                                                                                                                                                                                                                                         RI an
 Res     Res Lighting   RLPNC 17-9 On-Site Lighting Inventories and Optional Consumer Surveys                    Elec      Impact/Market     MA         Complete          Yes             Yes         Informs NTG/MAM Consensus that will be leveragedYes      or directly used depending on the RI on site lighting study Y
 Res     Res Lighting   RLPNC 17-11 LED NTG Consensus Process                                                    Elec         Impact         MA         Complete          Yes             Yes         Will be considered in the RI Lighting study             Yes                                                          Y
 Res     Res Lighting   RLPNC 17-6 2019-2021 Planning and 2017 Annual Report Market Adoption Models              Elec         Market         MA         Complete          Yes             Yes         Will be used to update delta watts and EUL for 2019 planning
                                                                                                                                                                                                                                                              Yes                                                          Y
 Res     Res Lighting   RLPNC 17-12 Lighting Decision Making                                                     Elec         Market         MA         Complete          Yes             Yes         Informs NTG/MAM Consensus that will be leveragedYes                                                                  Y
 Res     Res Lighting   2017-18 Residential Lighting Market Assessment Study                                     Elec         Market         MA         Complete          Yes             Yes         Informs NTG/MAM Consensus that will be leveragedYes                                                                  Y
 Res     Res Lighting   RLPNC 16-6 Web Scraping Results June 2016 – November 2017                                Elec         Impact         MA         Complete          Yes             Yes         Informs NTG/MAM Consensus that will be leveragedYes                                                                  Y
 Res     Res Lighting   RLPNC 16-5/17-10 Sales Data Analysis and Modeling                                        Elec      Impact/Market     MA         Complete          Yes             Yes         Informs NTG/MAM Consensus that will be leveragedYes                                                                  Y
 Res     Res Lighting   RLPNC 16-2 Lighting Supplier Interview and Store Manager Surveys                         Elec      Impact/Market     MA         Complete          Yes             Yes         Informs NTG/MAM Consensus that will be leveragedYes                                                                  Y

                                                                                      Findings from relevant studies will be incorporated into planning
What’s Happening Now?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Tracking Tool for Updating Parameters

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   El ectri c
                                                                                                                                                                                                                                                                                                                                                                                                                                           Progra m                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   El ectri c
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Fuel                                                                                         Sector                                                                                                 Progra m Type                                                                                                        Mea s ure Ca tegory                                                                                                                                                                     Mea s ure Type                                                                                                                                                      Mea s ure Sub Type                                                                                                                                                                                                                                              kWh
                                                                                                                                                                                                                                                                                                                                                                                                                                             Yea r                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      kWh
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  Affecting Study Label Comments

  RI-17-XX-AESCost                                                                                                                                                             updates entire Value table
  RI-18_RX-LISF                                                                                                                                                                                                                                                                                                                                                                                                                                             2018                                                                                     El ectri c                                                                              Res i dentia l                                                                                                                  Pres cri ptive                                                                                                                    Appl i a nces                                                                                                                                                    Dehumi di fi ers                                                                                                                                                                 Dehumi di fi er                                                                                                                                                                       239                                                                        S152
  RI-18_RX-LISF                                                                                                                                                                                                                                                                                                                                                                                                                                             2018                                                                                     El ectri c                                                                              Res i dentia l                                                                                                                  Pres cri ptive                                                                                                                    Appl i a nces                                                                                                                                                                         Freezers                                                                                                                                                                    Freezer                                                                                                                                                               484                                                                           S52
  RI-18_RX-LISF                                                                                                                                                                                                                                                                                                                                                                                                                                             2018                                                                                     El ectri c                                                                              Res i dentia l                                                                                                                  Pres cri ptive                                                                                                                    Appl i a nces                                                                                                                                                                      Recycl i ng                                                                                                                                 Refri gera tor Recycl i ng                                                                                                                                                                         1180                                                                                S52
  RI-18_RX-LISF                                                                                                                                                                                                                                                                                                                                                                                                                                             2018                                                                                     El ectri c                                                                              Res i dentia l                                                                                                                  Pres cri ptive                                                                                                                    Appl i a nces                                                                                                                                                        Refri gera tors                                                                                                                                                               Refri gera tor                                                                                                                                                                       384                                                                           S52
  RI-18_RX-LISF                                                                                                                                                                                                                                                                                                                                                                                                                                             2018                                                                                     El ectri c                                                                              Res i dentia l                                                                                                                  Pres cri ptive                                                                                                           Bui l di ng Shel l                                                                                                                     Ins ul a tion & Ai r s ea l i ng                                                                                                                                                                               Wea theri za tion                                                                                                                                                                    1616                                                                                S52
  RI-18_RX-LISF                                                                                                                                                                                                                                                                                                                                                                                                                                             2018                                                                                     El ectri c                                                                              Res i dentia l                                                                                                                  Pres cri ptive                                                                                                           Bui l di ng Shel l                                                                                                                     Ins ul a tion & Ai r s ea l i ng                                                                                                                                                                               Wea theri za tion                                                                                                                                                                          377                                                                           S52
  RI-18_RX-LISF                                                                                                                                                                                                                                                                                                                                                                                                                                             2018                                                                                     El ectri c                                                                              Res i dentia l                                                                                                                  Pres cri ptive                                                                                                                                         HVAC                                                                                                                                                             Cool i ng                                                                                                                                                      Wi ndow AC                                                                                                                                                                         100                                                                           S76
  RI-18_RX-LISF                                                                                                                                                                                                                                                                                                                                                                                                                                             2018                                                                                     El ectri c                                                                              Res i dentia l                                                                                                                  Pres cri ptive                                                                                                                                         HVAC                                                                                                                                                             Hea ting                                                                                                                                             Effi ci ent Hea ting                                                                                                                                                                         132                                                                           S52
  RI-18_RX-LISF                                                                                                                                                                                                                                                                                                                                                                                                                                             2018                                                                                     El ectri c                                                                              Res i dentia l                                                                                                                  Pres cri ptive                                                                                                                              Li ghting                                                                                                                                                                   Interi or                                                                                                                                              LED Screw Ba s e                                                                                                                                                                       38.7                                                                           S113
  RI-18_RX-LISF                                                                                                                                                                                                                                                                                                                                                                                                                                             2018                                                                                     El ectri c                                                                              Res i dentia l                                                                                                                  Pres cri ptive                                                                                                                           Pl ug Loa d                                                                                                                                                        Sma rt Stri ps                                                                                                                                                              Sma rt Stri p
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        A sense for scale and detail…
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       (Other
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Annual      Annual      Annual                                                                                                                                                                                                              (Other
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Energy                                                                                                                                                                                                                                                             Impacts )                                                                                                                                                                                                                                                                                                                        Gros s                                                                                                                                    Gas Non-                                                                                  Non-             ImpFactor
                                                                                                                                                                                                                                          InDemand BC Model                          Meas ure                                                                                           Hours                                     Savings                     Electric                                                                                         Gas Heat    Gas Heat             Gas DHW     Gas DHW           Gas Other Gas Other                                           Propane     Propane                 Fos s il    Fos s il    Fos s il             meas ure                                                                                                                                                                                      Impacts )                                                                                  Winter    Winter Off- Summer   Summer                                      Water /   Water /             Annual $                         One time $                                                                Gros s      Gros s                      Gros s       Net                                        Pres criptiv                             KW        kWh       Percent                Other               One time            One Time                                      NEI
                                             Program                                                                                                                                             Meas ure      Meas ure        BCR                                                                 Bas eline      Savings      Savings                                    Hours                      Savings       Program                      Electric                   Electric                                 Electric kW Electric kW Gas Heat                                  Gas DHW                       Gas Other                             Oi l MMBtu Oi l MMBtu   Propane                          Refs . &                                       meas ure               meas ure              ISR                           SPF                             RRe         RRe                            RR s p                          RR wp     RR wp                  kW                   CF s p                            CFwp                                                            Loads hap    Water:    Sewer:                                               Annual $                        One time $                               NTG                                             Meas ure                                      Incentive   FCM Look                Illus trativ Evaluation                                      heat               Annual Per          Annual Per           Annual Per One time coincidenc                s Las t   Impact
                                                         Fuel        Sector       Program Type    Meas ure Category        Meas ure Type             Meas ure Sub Type             Program                                                 Program Meas ure             Status      Des criptio                                                 Unit         Hours                      s ource                                  equation                       kWh                      kW Factor Electric kW                                                  MMBtu       MMBtu                MMBtu       MMBtu             MMBtu     MMBtu Oi l MMBtu                                    MMBtu       MMBtu                Fuel (Type: Fuel (Type: Fuel (Type:               life                 ISR                ISR note   SPF                SPF note   RRe Gas                          RRe note   RR s p             RR s p note   RR wp                       kW Winter               CF s p               CF s p note   CF wp               CFwp note     Peak       Peak       Peak    Off-Peak                                    Sewer     Sewer     Annual $ s ourceID /            One time $ s ourceID /              FR    Sop   Sonp   NTG               NTG note   Meas ure    Meas ure                    Meas ure    meas ure Incentive                            e s avings                          Adjus tmen Adjus tmen     Peak                Savings              Per MWh             Per Therm                                  Realizatio
                                               Year                                                                                                                                              Name 1        Name 2         Activity                                                             Des cript     principle     method                                    SourceID                   Calc label       Type                         kWh                     kWh note                                   s ourceID     note      MMBtu                                     MMBtu                         MMBtu                                 s ourceID     note      MMBtu                          table(s )                                         life                 life note          s ourceID                     s ourceID                        Electric   s ourceID                       s ourceID                       s ourceID    note               Summer               s ourceID                         s ourceID                                                            e note    gallons   gallons                                                 note                            note                                s ourceID                                             TRC                                           Unit        Up                   e Savings approach                                         Savings               MWh NEI            Therm NEI              Oi l NEI Per Oi l NEI e demand             Update     vers ion
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Affecting Study Label Comments                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         n Rate

RI-17-XX-AESCost    updates entire Value table
RI-18_RX-LISF                                    2018   Electric   Res idential   Pres criptive      Appliances            Dehumidifiers                Dehumidifier          B03a Single Dehumidifier
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                                                                                                                                                                                                                                                                                                                                                                                                                                              EQ1         239           S152                                   0.041       S152                       0                                                                                               0                              0                                                                              12                               1.00                 N56      1.00                 N57                   1                     N19      1.000                  N19         1                  N19                            0.85        S10                      0        S28                    0.02       0.03      0.59       0.36                    0         0                             3.22       S133        N68        2.39       S133       N68       0      0     0      1                  N32              $ 50 per meas ure                                              $ 50 per meas ure
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                We are aware of which evaluations will impact planning
What’s Happening Now?

              Completing RI studies

              Communicating insights from studies to program
              implementers

              Planning and budgeting for 2019 studies

              Organizational tools and ongoing communication help the team know which
                                       studies are needed in 2019
3 Key Things to Remember

        1.   The evaluation process is rigorous and there is adequate accountability and oversight.
        2.   Evaluations tell us about causal impacts of EE programs, which will effect how much of which
             measures are included in future EE programs and how those programs are delivered.
        3.   Leveraging MA studies saves lots of money but timing is a logistical challenge during planning
             process.

        GOAL: Explain how evaluations inform program planning to peers and networks.

        INVITATION: Ask about specific measures when you review the Annual Plan!

             •   Which measures changed the most between 2018 and 2019? Why?
             •   Were any of these changes surprising?
             •   Has delivery of measures changed? How?
             •   Which measures should we monitor for future programs?
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