James Cook Languages - PRODUCT CATALOGUE 2018/2019
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PRODUCT CATALOGUE
2018/2019
With us you can speak
to the world
I can still remember the first colourful travel agency catalogues that I browsed
eagerly, looking at luxurious hotels with great pools, and pictures of beautiful
beaches and azure seas. I can even recall the price tables, which brought me
to the realisation that the hotel I liked so much on page 63 was probably out
of reach of our family budget. What I don‘t recall are any editorials.
So, please skip to the following pages. Although you won‘t find pictures of white
sand beaches in this catalogue, you will find the best courses for your company
and your colleagues. And in the end, the beautiful thing that studying languages
and travelling have in common is that they both provide us with opportunities
to discover new possibilities and have new experiences. We are happy we can
help you with that.
Martin Borl
Sales Director
1 9
ABOUT US REGULAR IN-COMPANY CLASSES
31 41
LANGUAGE STAYS TRANSLATION AND INTERPRETING
15 27
ONE-DAY SPECIALISED COURSES IN-HOUSE COURSES
45 49
PREMIUM LANGUAGE CONSULTING ADDITIONAL SERVICES
ABOUT US
510 CLIENTS 980 TEACHERS
We cover
13 800 STUDENTS 475 000 HOURS PER YEAR
Central
Europe 140 CITIES 29 LANGUAGES
PRAGUE BRNO OSTRAVA
Na Florenci 2116/15 Jakubské náměstí 127/5 28. října 3346/91
110 00 Prague 1 602 00 Brno 702 00 Ostrava
MLADÁ BOLESLAV BRATISLAVA WARSAW
Václavkova 1115 Laurinská 18 ul. Wilcza 31 lok. 5
293 01 Mladá Boleslav 811 01 Bratislava 00-544 Warsaw
2
REFERENCES
CZECH REPUBLIC / SLOVAKIA / POLAND
CZECH REPUBLIC
3
Nationwide coverage Demanding
Thanks to our own team of trainers We demand the very best from ourselves,
throughout the Czech Republic, Slovakia our teachers and even our students, a
With us you and Poland, we guarantee high quality
and uniform methods and administration.
shared approach that leads to success.
can speak Consulting services
Outsourcing
Once you provide us with initial information
to the world We share our experience with you and detailing your specific needs, we work with
recommend a functional model for you to define the required service. We will
language learning. take care of the rest.
Teacher stability Online records
We take pride in the low turnover rate We use the unique c.Port information
among our teachers, the result of the system for transparent and accurate
quality care we provide our team and our administrative work.
teacher incentive programme.
Methodology
Pro-customer approach The unique Coach&Practise method
Our clients appreciate our flexibility and focuses on the systematic repetition of
our proactive and individual approach. material and the correction of mistakes, all
while respecting the needs of students.
4
OUR TEACHERS
We make Careful selection of teachers Thorough initial training
The selection process consists of two Upon joining, all of our teachers undergo
the best personal interviews, the second of which a compulsory set of eight training
is a sample lesson with an analysis of
even better methodology and subsequent feedback.
sessions to become familiarised with our
Coach&Practise methodology.
Teacher hierarchy system Detailed methodology
The mentor (Senior Teacher) sits in on Corporate language training is a specific
the teachers’ classes and they have field, especially with respect to the
methodology and organisational meetings frequency of training, motivation and
and evaluation sessions to discuss the self-study options of participants.
feedback from students. This is reflected in our Coach&Practise
methodology.
Martina Lichtenbergová
HR Director “ We keep developing the skills of our instructors. Every year we organize about 200 workshops for
them where they can gain further education in the field of foreign language teaching methods. ”
5Ania Willińska Šimon Steffal Tom Jowett
Teaching Team Leader Trainer, mentor and teacher Key Teacher and teacher of
and trainer of specialised courses intensive and specialised courses
Anna comes from Poland, where she graduated Šimon is an experienced language teacher and Tom is from Gloucester, UK and he moved to
from the Institute of Apllied Linguistics at a soft skills trainer. He has been working in the the Czech Republic in June 2014 a year after
the University of Warsaw. She has been teaching field since 2003, for James Cook Languages graduating from the University of Sheffield to
English in companies since 2001 and has been since 2007. He got his bachelor degree in begin training as an EFL teacher. He quickly
a part of the James Cook Languages team since Psychology from UNYP (Empire State College), joined James Cook after completing his training
2007, working as an English and Polish teacher and his masters in Diplomacy and International and began to teach regular in-company courses.
first and later as a Senior Teacher and Recruiter. Relations from the Anglo-American University. Since completing the Talent Management
She currently leads the team of Senior Teachers He created and leads several courses including programme he has started teaching workshops
and helps teachers to develop their skills through CzEnglish and English Grammar Refresh. and intensive / open courses as well.
training and methodology support.
Klára Večeřová Jen Hill David Grepl
Regional Coordinator and English Senior Teacher and teacher of Key Teacher and teacher of
language teacher intensive and specialised courses intensive and specialised courses
Klára is from Brno where she graduated from Jen comes from Calgary, Canada; she moved David returned to the Czech Republic in early
secondary school with a focus on English. She to Prague in 2015. She studied landscape 2016 after a long perior abroad. After completing
successfully passed the FCE and CAE exams architecture and spent more than eight years the CELTA course, he joined the James
and since 2012 has been active in corporate working for the government of Alberta, securing Cook Languages teacher team and started
education. She joined JCL in early 2014 as a funding for university students in the fields of teaching regular in-company courses. Since he
teacher; since 2016, she’s been the Regional synthetic biology and nanotechnology. She joined successfully finished the Talent Management
Coordinator for South Moravia. You can meet her our team shortly after successfully finishing teacher programme, he’s also been involved in the
at our Brno branch where she’s in charge of the training. She is now a Senior Teacher who leads teaching of open and in-house courses.
recruitment and development of our teachers. regular corporate and intensive courses and helps
coordinate informal meetings of our teachers.
6OUR METHODOLOGY
Quick WHO IS THIS METHODOLOGY FOR?
language It enables us to teach languages effectively to busy professionals, who can only devote a limited
amount of time out of their busy schedule. It is suitable for students who do not have much time for
progress self-study, preparation and homework.
WHAT DOES THIS METHODOLOGY OFFER?
It ensures that each lesson focuses on the communication needs of the student and their specific
language needs. It especially teaches students to have the confidence to use the language and speak
in a realistic context. Coach&Practise is constantly being perfected thanks to continued cooperation
with our students.
OUR OUTSTANDING TEACHERS
Using the Coach&Practise method very effectively improves the language level of each student. Our
teachers are led by experienced Senior Teachers who support their further development through
feedback and mentoring. We organise up to 80 different workshops for teachers every year, which
builds on their skills and helps us to continuously perfect our methodology.
“ I
have been working for James Cook Languages since 2006 and I can say that it was
a good choice, I have always been very happy with my relationship with the company.
”
I was especially impressed with the facilities for teachers from the very beginning - I felt like
Alice in Wonderland in the Resource Centre. I always left the workshops charged with new
ideas. But at the same time, I greatly appreciate the positive and professional approach
of the entire team, which has always given me support whenever I have needed help. And
not only that - I have also had many opportunities for personal development, whether it
Anna Wagnerová
Senior Teacher involved testing new students, teaching intensive courses, helping with the preparation
of teaching materials or participation in other projects. Now as a Senior Teacher, I hope
that I can continue the tradition and provide similar positive support for other teachers.
7HOW DOES IT WORK?
Prepare
Firstly, we set up the teaching approach according to the student’s needs based on information from a language audit. This tells us if we
need to concentrate on business language, conversation, confidence when speaking on the phone, or any other type of communication
the student requires for their job. We select the teacher according to the student.
Coach
The Coach&Practise method guides the student towards effectively learning the language by using visualisation, self-correction and finding
the best way to communicate their ideas.
Practise
Language is a reflex and we learn it best by using it. Our students actively speak for 80% of the time during lessons and always do so
in the target language. The lessons are logically linked together, plenty of practice helps students remember new language and motivates
them to actively use it in their professional and everyday lives.
8REGULAR IN-COMPANY CLASSES
REGULAR IN-COMPANY CLASSES
High quality EDUCATION CONCEPT
The first step is to identify your goals and expectations. These are then used as the basis for a
language services language training plan.
at fair prices ff We have focused on corporate training for twenty years
ff We share our experience
ff We consult our education system with our customers
ff We recommend the most effective system of education based on individual needs
Based on the goals of the company, we establish:
ff training rules
ff course parameters
ff the method for monitoring effectiveness and satisfaction
ff the form of administrative support
We respect the specifications of HR and management of your company and analyse the needs of each
student on an individual basis:
LANGUAGE AUDIT PARAMETERS OF
language test LESSONS
and personal interview according to the needs of
with every student HR, student and manager
BEGINNING OF LESSONS TEACHER CHOICE
personal meeting with out of 980 teachers, according
teacher, syllabus preparation, to course goal, level
textbook choice and other preferences
10EFFECTIVENESS OF TRAINING
We evaluate the progress of our students with our unique
method:
SCOPE (System of Complex and Objective Progress Evaluation)
ff Language progress = key to motivation
ff We regularly test and report the progress of our students
ff Knowledge is evaluated using the Common European
Framework of Reference for Languages
ff On-line monitoring of evaluation results in c.Port
Entry level Studying according to the competence model Target level
ENTRY SEMESTER PROGRESS FURTHER
TESTING TESTING TESTING STUDIES
revision test
oral assessment
recommendation for further
studies
11CONTROL OF QUALITY AND SATISFACTION
We monitor our students’ satisfaction with the course, control the quality of training, and work on the development of our teachers. We
report the results to you and provide feedback to teachers during their evaluation meetings.
ff Verification of satisfaction after three lessons by phone or email
ff Electronic satisfaction surveys twice a year
ff More than 650 classroom methodology inspections per year
ff Personal lesson analysis, feedback and work with the development plan for the teacher
FLAWLESS
EFFECTIVE ADMINISTRATION
LESSONS
QUALITY
PRECISE
ORGANISATION FLEXIBILITY
PLEASANT
COMMUNICATION
12THOROUGH AND FLAWLESS ADMINISTRATION
We use the comprehensive information system c.Port (Client Professional Organising and Reporting Tool). We developed the
system directly for the needs of corporate language training to ensure that it is clear, simple, intuitive and contains all the necessary
outputs.
ff Online access to all language training information
ff Courses, students, teachers, timesheets, an overview of teaching and attendance
ff Calculating costs for individual students of cost centres
ff Results of student satisfaction survey
ff Evaluation and long-term monitoring of student progress
ff Electronic submission of invoices and billing history
ff Group email communication with course participants
ff Access for HR, managers and students
13REFERENCE
Adastra is very ambitious in terms of its requirements regarding language education, so it isn‘t always
easy for our suppliers. James Cook Languages has been meeting our specific demands with patience
and professionalism for over eleven years. We view and appreciate JCL as a partner who cares about
teacher quality and the development of support systems for effective assessment of class work and
billing of services. JCL’s support in additional activities is also of essential importance – the workshop
“Language Progress – Trends and Innovation,” led by Šimon Steffal, is a great example.
Petra Jetlebová
Adastra
I can only recommend the language school James Cook Languages. We use their services for our
employees’ language education, and the quality is on a very professional level. A big “thank you” goes
to our language coordinator, who is always at our disposal and is always trying to meet our needs.
I especially appreciate JCL’s proactive approach, offering learning support materials such as the T-Room
or Language Corners – both of these things serve us well and our employees greatly appreciate them.
If you are thinking of individual or company education, this is the best choice for you.
Lucie Paterová
Lipa Learning
Language education is a popular and widely-used benefit at Kapsch. Our employees can choose
individual lessons, specialized courses or language stays. To our employees’ great satisfaction, JCL
has been helping us with professional and good-quality education for over eight years. On behalf of our
HR department, I have to appreciate the reliable cooperation, sufficient information, and flexibility
when trying to accommodate our students’ needs and requirements.
Lucie Matějíčná
Kapsch
Language training of our employees is taken care of perfectly by JCL. The company is highly professional,
quick and approaches each student individually. It also provides considerable administrative support
and cooperation when setting up the terms of our partnership. A human approach combined with
utmost professionalism is an ideal combination.
Markéta Lebedová
innogy
14ONE-DAY SPECIALISED COURSES
ONE-DAY SPECIALISED COURSES
Specialized WHY CHOOSE ONE-DAY SPECIALISED OPEN COURSES
language Specialisation Extension
You are a specialist, business person or manager, You have regular classes, but need to improve a
intensively you use the foreign language as a working tool specialised or specific area of language.
and your job calls for specialised terminology and
competences. Refresher
You use the foreign language regularly, but
International environment sometimes feel you need to revise or expand your
You want to be able to communicate professionally knowledge.
and with confidence with your clients and
colleagues in an international environment. Sharing
You want to use the opportunity to meet with
Intensity professionals from other companies and share
You need to gain skills quickly and immediately your expertise.
apply them in practice.
FORM OF TEACHING
Combination Interactivity of lessons
Training of professional and language skills. A lot of time for your own presentation and
for sufficiently practising new material.
Teaching only in the foreign language
The courses are conducted mainly by Variety and fun
native speakers = a faster and more A wide range of activities (role play, panel
accurate interpretation of ideas, attitudes, discussions, case studies, reading,
and views in the foreign language. listening, video demonstrations, exercises
focusing on vocabulary development…).
Lucie Rysková
Product Specialist
“ The courses take place on our premises and therefore outside the student’s working
environment. This means they can fully focus on the subject matter and don’t get interrupted ”
by work.
16PRICE ORGANISATION OF COURSES
ff At the premises of James Cook Languages in Prague / Brno:
1 – 5 registered 3 250 Kč Florentinum, Na Florenci 15, Praha 1
6 – 15 registered 2 275 Kč Dům Jakub, Jakubské náměstí 127/5, Brno
ff All the courses are run by qualified and experienced
16 and more registered 1 300 Kč native speakers and Czech teachers.
All prices are per person, do not include VAT, and ff The teachers not only have experience in teaching foreign
are valid when one client registers the set number languages, but also have expertise in the discipline they
of students for any course. teach.
ff You will receive excellent materials that you can make further
Register and get more info at www.jcl.cz. use of directly in your work environment.
ff Courses are from 9am till 4pm.
ff Courses are in a small groups of 3 - 8 students.
17DATES - PRAGUE
Topics - English 2018 2019 2019
October - December February - June July - August
Language Learning Tricks 28 11. 2018 27. 3. 2019 8. 8. 2019
English
9. 10. 2018 6. 3. 2019
All about Phrases 10. 7. 2019
29. 11. 2018 24. 4. 2019
25. 10. 2018 12. 3. 2019
Be Confident in Writing 14. 8. 2019
4. 12. 2018 16. 4. 2019
Be Confident on the Phone 16. 10. 2018 19. 2. 2019
23. 10. 2018 20. 2. 2019
Business Meetings 9. 7. 2019
21. 11. 2018 4. 4. 2019
Cross Culture 20. 11. 2018 26. 2. 2019
Czenglish 1. 11. 2018 9. 4. 2019 31. 7. 2019
Daily Life in HR 24. 10. 2018 13. 3. 2019 23. 7. 2019
English for Purchasing 17. 10. 2018 5. 3. 2019 24. 7. 2019
English for Sales and Customer Care 8. 11. 2018 17. 4. 2019 7. 8. 2019
Financial and Banking English 27. 11. 2018 26. 3. 2019 6. 8. 2019
Grammar Refresh 31. 10. 2018 13. 2. 2019 16. 7. 2019
How to Present Effectively 14. 11. 2018 19. 3. 2019
HR - Hiring and Firing 7. 11. 2018 10. 4. 2019 13. 8. 2019
6. 11. 2018 27. 2. 2019
Negotiation and Argumentation 17. 7. 2019
5. 12. 2018 15. 5. 2019
Practise your Presentation Skills 10. 10. 2018 16. 5. 2019 30. 7. 2019
German
Telephone and e-mail communication in German 13. 11. 2018 14. 5. 2019
Negotiation and Argumentation in German 11. 10. 2018 20. 3. 2019
18DATES - BRNO
Topics - English 2018 2019
October - December February - June
All about Phrases 6. 12. 2018 17. 4. 2019
Be Confident in Writing 17. 10. 2018 20. 3. 2019
Be Confident on the Phone 28. 11. 2018 15. 5. 2019
Business Meetings 3. 10. 2018 28. 3. 2019
Daily Life in HR 10. 10. 2018 14. 3. 2019
English for Purchasing 11. 10. 2018 21. 3. 2019
English for Sales and Customer Care 14. 11. 2018 10. 4. 2019
Grammar Refresh 31. 10. 2018 3. 4. 2019
HR - Hiring and Firing 8. 11. 2018 11. 4. 2019
Negotiation and Argumentation 25. 10. 2018 6. 3. 2019
Practise your Presentation Skills 22. 11. 2018 25. 4. 2019
SELECTED REFERENCES
The Insurance English course fulfilled our expectations completely. It was led by a professional
instructor who was perfectly prepared. A large part of the course focused on practical exercises
with feedback, making the course very dynamic as well as highly beneficial. We also took the
Czenglish, Business Meetings and Cross Culture courses with JCL and were just as satisfied
with all of those.
Kateřina Márová
Insurance English
The training was beneficial. We had a great teacher, we understood her very well, she was able
to explain everything and keep our attention.
Pavla Kružíková
Be Confident on the Phone
Mr Šimon Steffal once again demonstrated his professionalism, excellent English and
an understanding approach to his students. Thank you!
Marie Odehnalová
Negotiation and Argumentation
19CONTENT OF THE COURSES
LANGUAGE LEARNING TRICKS
(B1 and above)
Do you want to stop wasting time and start learning effectively? Course content
Do you struggle with (and not only) language learning? We will
show you how to learn effectively, save time, and make the most ff Answering the question: What does it mean “to learn”?
of each lesson. ff Exploring the pillars of effective learning
ff This course is in the form of a workshop and is led by a mentor ff Getting feedback and using a learning diary
experienced in adult education. ff Learning how to tackle blocks and mistakes
ff You will explore methods for learning effectively.
ff You will learn how to create an education plan and how to work with
a learning diary.
ff You will explore methods for solving communication blocks and
dealing with mistakes.
ALL ABOUT PHRASES
(B1 and above)
Learn phrases, idioms and collocations typical for English that
Course content
cannot be directly translated into Czech.
ff Common errors of Czech students
ff Practise the most common phrasal verbs in English. ff The most common phrases in the English language
ff Learn useful phrases for various social situations at work and ff Collocations and idioms
outside of work. ff How (not) to translate into English
ff Learn what collocations are – words do not necessarily fit all ff Tips on learning phrases and idioms
contexts, even though they have a similar meaning in Czech.
ff Learn how to write and speak in English rather than translate from
Czech.
BE CONFIDENT ON THE PHONE
(B1 and above)
The course is designed for everyone who needs to communicate
Course content
in English at work by telephone, whether it’s internally or with a
client. ff Key telephone phrases
ff Master the principles and skills related to business phone calls. ff Sounding friendly and polite – formal and informal expressions
ff Overcome your fear of communicating over the phone in a foreign ff Making appointments and arrangements by phone
language. ff Conference calls
ff Correct phrases and expressions that will make your ff Dealing with telephone problems
communication natural and elegant. ff Practising and gaining feedback from the teacher
20BE CONFIDENT IN WRITING
(B1 and above)
The course is designed for everyone who needs to communicate
Course content
in English at work by email, whether it’s internally or with a client.
ff Key email phrases
ff Master the principles and skills related to business emails. ff Being formal and informal
ff Learn correct phrases and expressions that will make your ff Being polite and diplomatic
communication natural. ff Writing simply and briefly
ff Practise writing different kinds of emails. ff Linking ideas
ff Analysing common mistakes
ff Practising and getting feedback from the teacher
BUSINESS MEETINGS
(B1 and above)
Do you often conduct internal and external meetings and
Course content
conferences in English, or take an active part in them? Then this
ff Open a meeting
course is for you.
ff Outline the agenda
ff Learn phrases and vocabulary required to conduct a formal ff Justify and explain your views
meeting and discussion. ff Raise questions
ff Be able to moderate meetings and keep them going. ff Summarise and close a meeting
ff Learn how to summarise contributions and output from meetings.
CROSS CULTURE
(B1 and above)
The course is intended for business people who are in frequent
Course content
contact with foreign colleagues, partners or employees and for
ff Describing culture
those who have an interest in cross-cultural interactions in English.
ff Small talk
ff Interactive teaching and role plays. ff Describing communication styles
ff Focus on various aspects of culture and communication. ff Polite social English
ff Use of idiomatic proverbs and expressions, cross cultural ff Using idiomatic expressions
business communication.
21CZENGLISH recommended by
(A2–B1)
The course is designed for those who are interested in
Course content
improving their English and in better understanding mistakes
ff Brief review of grammar
Czechs make most often and how to avoid them.
ff Prepositions and articles
ff Identify the basic categories of typical “Czech” mistakes. ff Conditional sentences
ff Find out the reasons leading to the mistakes and be able to work ff False friends and idiomatic phrases
on their elimination. ff Pronunciation
ff Be able to discuss anything with the teacher that gives you
trouble in English.
ff Actively practise English in pair and group work activities.
DAILY LIFE IN HR recommended by
(B1 and above)
This course is intended for HR professionals who regularly
communicate with their colleagues in English.
Course content
ff Learn more about common HR processes in English such as on ff On-boarding new employees
boarding, benefits, performance and talent management ff Employee benefits
ff Be able to discuss trends in HR ff Performance management
ff Share experience and ideas with other HR professionals ff Talent management and development programmes
ENGLISH FOR PURCHASING
(B1 and above)
This course is aimed at purchasing professionals.
Course content
ff You will learn vocabulary relevant to communication with suppliers. ff Numbers
ff You will practice ordering via email and phone. ff Contract reading
ff Polite communication
ff You will try to modify an offer in English.
ff Negotiations and objections
ff Asking questions
22ENGLISH FOR SALES AND CUSTOMER CARE
(B1 and above)
Course aimed at everyone who works with clients in English.
Course content
ff You will learn phrases connected to every stage of the sales
pyramid. ff Making contact with the client
ff You will try to make a sale in English and get feedback on your ff Indirect questions
performance. ff Working with objections
ff You will improve your formal and diplomatic language. ff Closing the deal
23GRAMMAR REFRESH
(B1 - B2)
The course is designed for people who use English but feel the need
Course content
to revise and refresh their grammar knowledge.
ff Revision of present perfect
ff Master grammar at the intermediate level. ff Explanation of past perfect
ff Learn to use common tenses quickly and confidently. ff First, second and third conditional
ff Pick up useful phrases and vocabulary. ff Modal verbs
ff Most common phrasal verbs
ff Prepositions
FINANCIAL AND BANKING ENGLISH
(B1 and above)
For employees of banking and financial institutions or for those
Course content
who use English for communication in a banking or financial
ff Presentation of banking and financial products and services to
environment.
clients
ff Learn the terminology and phrase related to the presentation ff Retail banking
of banking and financial institutions and their products, and to ff Description and explanation of graphs and charts
communicate with the client. ff The structure of the financial sector
ff Improve your competence of processing a client’s requirements in ff Explanation of the economic cycle and description of current
English. trends
ff Practise the presentation and interpretation of financial analyses.
HOW TO PRESENT EFFECTIVELY recommended by
(B1 and above)
Everyone who needs to thoroughly prepare for a presentation
in English should take our course and gain the necessary
vocabulary to give a professional and complex presentation
Course content
in English.
ff The key to a successful presentation
ff Practise advanced vocabulary appropriate for each stage of your ff Organisation of a presentation
presentation. ff How to describe charts and tables
ff Learn how to organise your presentation. ff Visualisation
ff You will be able to describe slides, pictures and charts in your ff Summary of ideas
presentation
24HR - HIRING AND FIRING
(B1 and above)
This course is intended for HR professionals who regularly
Course content
communicate with their colleagues in English.
ff Attracting and finding new employees
ff Improve your knowledge of specific HR vocabulary related to ff CVs, interviews and assessment centres
finding new employees, as well as ending cooperation ff Talking about competencies
ff Termination of an employment relationship
ff Share experience and ideas with other HR professionals
ff Exit interviews
ff Gain confidence to use English actively at work
NEGOTIATION AND ARGUMENTATION recommended by
(B1 and above)
The course is intended for managers or business people
Course content
who take part in meetings conducted in English and need to
ff Difficult situations in communication
gain confidence in dealing with their colleagues, employees
ff Negotiating tactics
or clients.
ff Proper argumentation
ff Learn phrases and expressions used in negotiations. ff Assertiveness and polite conduct
ff Learn how to be assertive in English. ff Practical training with real situations
ff Practise various situations that you encounter in which you need to
be very confident in your English.
PRACTICE YOUR PRESENTATION SKILLS
(B1 and above)
A course in which you can try out various parts of your
presentation in practice to ensure that each step is
Course content
professionally prepared.
ff Opening and closing a presentation
ff Gain advanced vocabulary appropriate for each stage of your ff Asking questions, rhetorical questions and paraphrasing
presentation. ff Solving difficult situations when giving a presentation
ff Learn how to open and close your presentation. ff Giving a presentation
ff Try out responding to your audience in English. ff Analysis of the participants’ presentations
ff You will give a presentation and receive feedback on your skills.
25TELEPHONE AND EMAIL COMMUNICATION IN GERMAN
(B1 and above)
The course is designed for everyone who needs to communicate
Course content
in German at work, in writing or by telephone, whether it’s
internally or with a client. ff Types of business correspondence
ff You will master the principles and skills related to business ff General structure of business letters and e-mails
correspondence. ff Thanking, complaining, and apologising in writing
ff You will overcome your fear of communicating over the phone in a ff Effective listening
foreign language. ff Teleconference
ff You will practise the correct phrases and expressions that will make ff Formal and informal expressions
your communication natural and elegant. ff Analysis of the most frequent phone conversations
ff Practising and obtaining feedback from the teacher
NEGOTIATION AND ARGUMENTATION IN GERMAN
(B1 and above)
The course is intended for managers or business people
who take part in meetings conducted in German and need to
Course content
gain confidence in dealing with their colleagues, employees
ff Difficult situations in communication
or clients.
ff Negotiating tactics
ff Learn phrases and expressions used in negotiations. ff Proper argumentation
ff Learn how to be assertive in German. ff Assertiveness and polite conduct
ff Practise various situations that you encounter in which you need to ff Practical training with real situations
be very confident.
26IN-HOUSE COURSES
IN-HOUSE COURSES
Language WHY CHOOSE IN-HOUSE COURSES
learning ff We organise a number of course days dedicated to various topics each year.
tailored
Year 2014 2015 2016 2017
to your needs Number of course days 13 course days 28 course days 85 course days 209 course days
ff These can either be a part of your course’s regular lessons, or we can create a special program
called an “Academy”, with a specialized language focus.
ff Many international companies support their employees’ specialization in foreign languages. Among
the companies that do this are Škoda Auto, Česká pojišťovna, Česká spořitelna, KPMG, Globus,
HSBC, Equa bank, Auto Palace, and SPX Flow.
Specific needs Immediate effect
You can either select a topic from our offer or You do not have to wait a year, month or even
have a course tailored to your company. Our a week – a day is enough to learn and try out many
methodologists will always consult specific new language skills that you can then immediately
requirements for teaching content with use in practice.
a representative of your company.
Flexible organisation
Excellent teachers Topic, place, date, intensity – you can decide
The best teachers who not only have considerable these things to make sure the course meets all
experience in teaching foreign languages, but of your expectations.
also have expertise in the discipline they teach.
Authentic materials
Interesting format We like to use authentic documents in our
A wide range of activities that ensure you courses, the same as those our participants
will truly remember the acquired knowledge actually encounter in their work. As output
(roleplays, panel discussions, case studies, video from the course, we also prepare materials that
demonstrations, training presentations…) help you apply the gained knowledge in practice.
Jakub Hankiewicz
Methodologist “ We prepare custom materials tailored to your needs and requirements. From each course,
you can take home a comprehensive booklet covering the entire content of the course and ”
vocabulary.
28WHICH COURSES TO CHOOSE FOR
ff Sales Team ff Finance ff Procurement ff HR
Negotiation and Argumentation Finance and Banking Negotiation and Argumentation HR - Hiring and Firing
Business Meetings Describing Graphs Describing Graphs Daily Life in HR
Customer Care Financial Audit Purchasing Cross Culture
Sales Skills Accounting
ff Back office ff Specific situations ff Specialists ff Everyone
Practice Your Presentation Skills Language for the Receptionists Journalism Practice Your Presentation Skills
Be Confident on the Phone Business Trips Marketing Be Confident on the Phone
Be Confident in Writing Logistics Be Confident in Writing
Office Language Law Office Language
IT Cross Culture
We are happy to prepare other
topics in any language according
to your needs.
PRICE
1 day course (4x 90 minutes) 16 000 – 20 000 Kč
The price of a specific course is determined by an
individual calculation based on required parameters
(topic, intensity, location, number of courses, etc.).
The price always includes management of the course,
including needs analysis, employee testing, the course
itself, materials for participants and course evaluation.
Prices do not include VAT.
29HOW ARE THE COURSES ORGANISED
1. Select a topic & nominate participants
You choose a topic and prepare a list of students
(we recommend 4–8 persons / course)
2. Needs analysis
Needs analysis – consultation with HR, the
individual participants or their managers
3. Set up a date, intensity and location
Intensity – we recommend 4x 90 minutes per
day, typically for 1 or 2 days
Choosing a date – according to your needs
Location – teaching directly at your company or
premises provided by our language school
4. Feedback
After the course – we gather the feedback
5. Language skills testing (if needed)
Testing language skills of the participants after
the course by the teacher or through mystery
shopping / calling
30LANGUAGE STAYS
LANGUAGE STAYS ABROAD
WHY CHOOSE A LANGUAGE STAY ABROAD WITH US
Learning and Overcoming barriers Great benefit
experiences In any activity, the key motivator is knowing “that A language course abroad is a great combination
it was worth it”, and that the knowledge gained of work and fun. Use it as a motivational tool for
in one can be used in practice. A language stay abroad your best employees.
gives you very strong evidence of that.
Supporting motivation
Maximum concentration If you decide to study abroad, the decision
No meetings, no colleagues, reports, superiors itself increases your motivation to study. The
or clients, a minimum of phone calls and e-mails. course will encourage your enthusiasm even
Everyone there is trying to do one thing – teach more!
you a foreign language.
Guarantee of school quality
Rapid progress The schools we cooperate with know how to
Your learning is truly intensive. The courses prepare courses for managers and they provide
typically have 5 or more hours of teaching per great teachers who know the target language
day and all additional communication is also in on a exceptional level. Key features for us
the target language. are membership of associations, references,
feedback from our students, long-term
cooperation, a personal visit and knowledge of
the school’s personnel.
Lucie Rysková
Product Specialist “ Consider whether it’s more efficient for you to take an intensive course and apply the new knowledge
directly in practice, or to keep developing your language skills continuously in small steps. ”
32HOW ARE THE COURSES ORGANISED
Language and location Teaching focus
ff English ff General language
Australia, Ireland, South Africa, Canada, Malta, ff Business
New Zealand, USA, UK, Cyprus, Barbados ff Specific requirements (finance, HR, law, technology,
ff Spanish IT, etc.)
Argentina, Ecuador, Guatemala, Chile, Cuba, Columbia,
Costa Rica, Mexico, Spain, Venezuela Intensity of teaching
ff French ff 20—40 hours / week
France, Canada, Switzerland, Guadeloupe Transportation
ff German ff Plane, train or bus, taxi or another connecting service
Germany, Austria, Switzerland from the airport
ff Italian, Russian, Chinese, Hungarian, Greek, Dutch,
Portuguese Accommodation
ff With a family, or in a hotel or apartment
Target group
ff Managers Insurance
ff Adults ff Travel insurance and cancellation insurance
ff Young people
ff Children Visa
ff For countries where a visa is required, we will help you
Course type with the paperwork
ff Individual
ff Small group course (2—6 students)
ff Group course
ff Combined (group teaching in the morning sessions,
individual lessons in the afternoon)
PREPARATION OF THE COURSE
ANALYSIS OF OFFERS SELECTION OF INFORMATION DEPRATURE
+ PRICES RETURN
NEEDS COURSE PACKAGE AND COURSE
Determining your Information about 3–4 weeks before 1–2 weeks Start of training Back on
expectations and the location, departure before departure + feedback Saturday or
requirements school, course Ordering and Details of the trip Teaching Sunday
payment (address of your Accompanying Obtaining
accommodation, programme detailed
map of the city, End of course feedback
where to be and
when, plane
tickets, insurance
etc.)
33FAVOURITE DESTINATIONS
ECS SCOTLAND - EDINBURGH
ff lessons in small groups
ff courses for demanding clients
ff located in the centre of Edinburgh
ff courses which mainly focus on conversation
ECS Scotland
European Communication Services Scotland (ECS) was established
in 1995, it is recognised by the British Council and is a member
of the UK English Association. This family school focuses on the
most demanding clients. ECS Scotland is located in the centre of
Edinburgh in a three-storey renovated building dating from the 18th
century. The school has 5 classrooms, a clubroom and a study with
a library and Wi-Fi.
Edinburgh
Recognised as the capital of Scotland since at least the 15th century,
Edinburgh is home to the Scottish Parliament and the seat of the
monarchy in Scotland. Historically part of Midlothian, the city has
long been a centre of education. Its historical and cultural attractions
have made it the United Kingdom‘s second most popular tourist
destination, attracting over one million overseas visitors each year
Courses: Accommodation:
ff Group (intensity ff Family
15 – 20 lessons / week) ff Family superior
ff Individual (intensity
15 – 25 lessons / week)
ff Combined group and
individual
PRICE
from 12 700 Kč / week
The price stated is for one week without VAT.
34THE LANGUAGE ACADEMY - FORT LAUDERDALE
ff lessons in small groups
ff prestigious school
ff individual care
TLA
The Language Academy (TLA) is based in the centre of Fort
Lauderdale, in close proximity to the main Las Olas Boulevard and
25 minutes from Miami by car. The school has its own Media Centre,
which students can use for their individual studies or for dealing
with their email correspondence. The Wi-Fi connection is free.
The school principal and owner, Marco Pinna, personally oversees
that the students at the school are satisfied and that they receive
valuable experiences from the courses.
Fort Lauderdale
Fort Lauderdale is a prestigious Florida resort with beautiful white
sand beaches and an extensive network of canals, thanks to which
it has been given the nickname, the “American Venice”. Fort
Lauderdale offers many diverse free time activities. You can watch
alligators in the Everglades, discover space shuttles at the Kennedy
Space Centre, go shopping in one of the biggest shopping malls
in the world, Sawgrass Mills, and much more.
Courses: Accommodation:
ff Group (intensity ff Family superior
20 lessons / week) ff Apartment
ff Individual (intensity
20 – 30 lessons / week)
ff Combined group and
individual
PRICE
from 25 200 Kč / week
The price stated is for one week without VAT.
35ST. GILES - LONDON
ff business English courses for managers
ff maximum of 5 students per class
ff excellent facilities
ff in several countries
St. Giles
The school has a long tradition and extensive experience of teaching
English courses for managers. The school was established in 1955,
it is recognised by the British Council and moreover it is a founding
member of the UK English Association (schools recognised by the
British Council). St. Giles London Central is excellently equipped
with interactive whiteboards, Wi-Fi and study centre. It is based in a
large building dating from the end of the 19th century located in the
heart of London, within easy walking distance of famous London
sights such as the British Museum, Covent Garden and the West
End.
London
London is one of the largest European capital cities with numerous
interesting cultural and historic sites to visit. You will never be short
of something to do in this vibrant city full of an exciting mix of old and
new. There are so many iconic landmarks to discover throughout
the city.
Courses: Accommodation:
ff Group (intensity ff Family superior
20 – 35 lessons / week) ff Hotel
ff Individual (intensity
20 – 35 lessons / week)
ff Combined group and
individual
PRICE
from 28 550 Kč / week
The price stated is for one week without VAT
36INLINGUA - SALZBURG
ff extensive experience with courses for managers
ff top quality teachers
ff well developed methodology
InLingua
The school has extensive experience of providing German courses
for adults and managers and it has top quality teachers and a well-
developed methodology. The Inlingua school also teaches foreign
languages, where you can get to know German-speaking students.
Inlingua Salzburg is based in the pedestrian zone in the centre of the
town, and it has 5 classrooms, a clubroom and free Wi-Fi.
Salzburg
Salzburg is located in southwest Austria on the Salzach River. This
wonderful historical town, the birthplace of Mozart, hosts spring and
autumn music festivals, theatre performances and diverse museum
exhibitions. The main sights definitely include Mozart’s family home,
the Hohensalzburg fortress and the Cathedral of Saint Rupert and
Saint Virgilius.
Courses: Accommodation:
ff Group (intensity ff Family
15 – 25 lessons / week) ff Guesthouse
ff Individual (intensity
20 – 30 lessons / week)
ff Combined group and
individual
PRICE
from 15 080 Kč / week
The price stated is for one week without VAT
37LANGUAGE STAYS IN THE CZECH REPUBLIC
WHY ENGLISH & WELLNESS WEEK
Combine
Location Intensity Great price
studying The peace and quiet of nature, 20 / 30 lessons in 4 / 5 days will For the price that you
and fun relaxation, and qualified
teachers. That is all you need to
help you refresh your knowledge
of English; the course may also
would normally pay just for
accommodation at the resort,
effectively improve your English. motivate you for the further we offer you all the facilities for
regular development of your guests but, most importantly, a
language skills. language course led by our best
teachers.
HOW IS THE COURSE ORGANISED
ff 20 / 30 English lessons
ff Groups for beginners as well as advanced students
ff Intensive training for 5 - 8 students
ff Combination of general and business language
ff Focus on the practical use of the language in the working environment and in conversations
ff We will gladly adjust the stay according to your needs
38LANGUAGE STAYS AT SVATÁ KATEŘINA RESORT
THE PRICE INCLUDES
ff An intensive English language course
ff 4 nights in a Shiraz double or single room
ff Full board (from lunch on Monday until lunch on Friday)
ff Unlimited access to the wellness / fitness facilities for the entire
duration of your stay
ff Unlimited rental of sports equipment for the entire duration of
your stay
ff 2 stretching classes during the course
ff Transfer from Počátky (fenced car park) to the resort and back
ff 10% discount on all treatments and massages (does not apply
to already discounted packages of recommended treatment
combinations or massages for two)
For more information visit www.katerinaresort.cz/en/
PRICE
Monday – Friday
from 11 790 Kč
(30x 45 minutes of teaching)
Prices are only guidelines (per person, without VAT,
and applicable when 5 or more students attend).
39LANGUAGE STAYS AT MAXMILIAN LIFESTYLE RESORT LOUČEŇ
THE PRICE INCLUDES
ff An intensive English language course
ff 3 or 4 nights in a double or single room
ff Full board
ff Unlimited access to the wellness facilities for the entire
duration of your stay
ff Free admission to the château grounds
ff Parking at the hotel
ff 10% discount off the services of a professional masseur
ff Guided tour of the château for a special price
For more information visit https://www.maxmilianresort.cz/en/
PRICE
Thursday – Sunday
from 9 850 Kč
(20x 45 minutes of teaching)
Monday – Friday
from 12 790 Kč
(30x 45 minutes of teaching)
Prices are only guidelines (per person, without VAT,
and applicable when 5 or more students attend).
40TRANSLATION AND NTERPRETING
TRANSLATION AND INTERPRETING
ONE SUPPLIER = MORE THAN 80 LANGUAGES
Just Not only language education but also complex translation and interpreting services all by one supplier.
choose
Wide array of services
the language ff Translation of general and specialized texts
ff Translation with judicial verification
ff Proofreading
ff Transcription (from an audio file, or from other scripts into Latin script) and/or subtitling
ff Regular and express deadlines
ff Translation between various languages
ff Interpreting services (including necessary technical equipment)
Modern technology Deadline guarantee
Thanks to modern technology for processing We guarantee to meet the deadline of the job.
and text formatting, we will always deliver your
text in the same format as the original.
WE TRANSLATE
ff General and specialised
texts
ff Product sheets, manuals
ff Marketing materials, web
pages and other materials
ff Videomaterials
ff Internal company
documents
ff Contracts, business
correspondence, credentials
ff Documents with legalisation
Martina Holeková
“ A translator always picks the expression that he or she believes best fits the overall context.
But in most languages, one particular word can be often translated by several different
synonyms, which is why we work with translation memories and terminology glossaries for
”
Product Specialist each of our clients. This means that we can keep track of preferred expressions and that the
texts and terminology used are consistent.
42TAILOR-MADE TRANSLATION GLOSSARY
The client glossary contains specific terms used by your company (names of products, job positions, processes, etc.) and the approved
and prohibited translations of certain terms. We will create the glossary on the fly based on translations we have already done for you. If
you already have your own company glossary or a list of terminology used in a given field in a set foreign language, just send it to us.
PRICE
Translations to Czech from En, Ge, Sk from other languages
340 Kč from 360 Kč
Translations from Czech to En, Ge, Sk to other languages
380 Kč from 420 Kč
with notary verification from 480 Kč
Express charges within 48 hours within 24 hours
30 % 50 %
Interpreting up to 4 hours 4 – 8 hours
from 6 000 Kč from 10 500 Kč
The price of a translation includes:
ff Translation by a translator experienced in the field
ff Proofreading by an internal translator
ff Fact checking (consistency of translation, numbers etc.)
ff Adjusting the format to match the original (according to type of sent
document)
Prices exclude VAT.
Translation prices are per 1 standard page = 1,800 characters
including spaces. For regular cooperation, we will prepare an individual
quotation for you.
43REFERENCES
We have been cooperating with JCL for several years. We are a very technical focussed company and highly
appreciate that JCL translators know our scientific terminology and so we can be sure that they will do all
translations in accordance with the technical terms. Actions and reactions are quick and we always get
a response to our demand within 2 hours. Meeting deadlines is an automatic service.
Renata Štieglerová
Schindler
JCL has been providing our company with language services for a long time - specifically they provide
us with language courses and translation. In general, we are very satisfied with the cooperation,
the deadline of translation is always respected and sometimes we use the express service or
translations with a notary verification and signature. In case of specific requirements, JCL always
comes up with a quality proposal for solutions.
Lucie Dýnková
Office Depot
Cooperation with James Cook Languages was a step in the right direction for our company PepsiCo
s.r.o. JCL services are always provided on time and in the highest quality. JCL employees are helpful and
customer oriented. We look forward to our continuing cooperation.
Jana Mišovicová
PepsiCo
44PREMIUM LANGUAGE CONSULTING
PREMIUM LANGUAGE CONSULTING
Language of Leadership Public Speaking and Presenting
The best ff Motivational speeches ff International conferences
ff Crisis communication
for ff Mentoring and coaching
ff Company events
ff Product presentations
the best International Business Partners In/Formal Networking
ff Business meetings ff VIP hospitality (eg. golf, horse races)
ff International meetings
ff Business dinners
ff Acquisitions and purchases
ff Informal meetings
Language Performance Feedback
Language Nuances
ff Live coaching during a meeting or presentation
ff Exact terms
ff Analysis of written communication
ff Strong and weak expressions and phrases
ff Activities recommended for future development
ff Cross culture
Premium Language Consulting is not a regular class, it is a consultation and individual language
mentoring which is tailor-made according to the client’s needs.
A specification of this service is the high professionalism of the mentors, with maximum emphasis
on meeting the demanding requirements of any client, time customisation and flexibility.
The consulting can be provided in English, German or Czech.
WHO THIS SERVICE IS FOR
Ludmila Lukešová
Key Account Manager
“ This service is primarily intended for top management, business and financial directors or CEOs
who have very little time and often don’t want regular language training, for example because their ”
language skills are quite advanced and they only need specific consultations.
46REFERENCES
The technical director of an international automotive The director for Central and Eastern Europe of one of the
company prepared for a speech for the opening ceremony of biggest brewery companies in the world prepared for motivational
a new model on the market at the Geneva Motor Show. They speeches to the individual managers of local companies in the
had two weekend meetings, during which the emphasis was context of restructuring the company. The preparation took 12
on fluency and elegance of speech, taking into account the half-day meetings with our language coach during which they
importance of the event. practised the specific speeches and prepared for possible
reactions.
PRICE
Standard price: 60 minutes 2 899 Kč
The price is without VAT.
The initial consultation is free.
The price will always be calculated individually according
to the requirements (topics, intensity, location, number of
consultations, preparation of the mentor etc.)
The exact price will always be calculated specifically for
you. For long-term use of the service we can set special
price conditions. The price always includes the services,
including analysis of client needs and time and overall
performance of services
4748
ADDITIONAL SERVICES
E-LEARNING
ff We offer top-range e-learning.
ff www.onlinejazyky.cz
Any other
ff A tool for practising language skills and knowledge.
demands ff Six world languages, general and specialised courses.
ff If you need e-learning with a specific content (focused on a particular thematic area), we will be
happy to prepare it for you.
ff One year of teaching entails more than 100 hours of instruction and practice and over 1,200 new
words and phrases.
ff E-learning is an interactive option for self-study, but we recommend it as a complementary tool to
conventional training with a teacher, not as a separate product.
SKYPE LESSONS
ff If you are really busy or travel a lot we will gladly prepare Skype lessons for you.
ff If you miss your lesson or you can’t attend it, you can have it with your teacher through Skype.
50INDEPENDENT AUDIT, RECRUITMENT TESTING
ff We offer our clients the independent testing of employees or candidates in the recruitment process.
ff A standard part of testing is a language test and a personal interview in the given language for the comprehensive testing of both
active and passive language skills.
ff Results according to the Common European Framework of Reference for Languages are supplemented with verbal commentary and
recommendations for future study.
ff Fast, economical and flexible solutions.
INTERNATIONAL EXAMS
ff We are certified to prepare students for ESOL exams from the University of Cambridge.
ff We offer preparation courses for exams in which the concept of the course corresponds to the target test; lessons also include
practice (mock) tests.
ff We arrange all the registration paperwork for most international tests.
95% student success rate in 2017
a motivational training element
a form of measuring language levels or progress
51CROSS CULTURE TRAINING
ff Differences between various cultures and nations for those moving abroad, including to the Czech Republic.
ff Personalised courses compare the cultures, communication, customs and environment of the relevant countries.
ff This type of course is used primarily by multinational corporations and Czech firms that do a great deal of business in foreign
markets.
52CONTACT
James Cook Languages s.r.o.
Tel.: +420 226 200 022, +420 774 784 066
E-mail: jazyky@jcl.cz
IČ: 26753456, DIČ: CZ26753456
Web: www.jcl.cz
Follow us on social media:
CZECH REPUBLIC
Prague (headquarters)
Florentinum (reception C)
Na Florenci 2116/15
110 00 Praha 1
Brno
Dům Jakub
Jakubské náměstí 127/5
602 00 Brno
Ostrava
28. října 3346/91
702 00 Ostrava
Mladá Boleslav
Václavkova 1115
293 01 Mladá Boleslav
SLOVAKIA
Bratislava
Laurinská 18
811 01 Bratislava
POLAND
Warsaw
ul. Wilcza 31 lok. 5
00-544 Warszawa
In case of misprints, we reserve the right to make any changes
53 to the information in this catalogue.www.jcl.cz
James Cook Languages s.r.o.
Florentinum
Na Florenci 2116/15
110 00 Praha 1You can also read
