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PPS 1885/02/2017(025627)
No. 1766/May 2019
45 VISIONS FOR 45TH
THE FUTURE ANNIVERSARY
We ask 45 industry leaders to
SPECIAL ISSUE
share their views of the future SEEING THE
for the travel sector, and what
they would like to change
WORLD IN 45
to bring their visions to life UNIQUE WAYS
45 AGENTS OF
CHANGE
45 FACTS
ABOUT CRUISES
45 WAYS
HOTELS MAKE
A DIFFERENCE
TTG ASIA 45TH ANNIVERSARY SPECIAL ISSUE CONTENTS & OPINION 2
Want to read us on the go?
Celebrating 45 years of TTG Asia
Bringing travel and people to the fore EDITORIAL
Karen Yue Group Editor
karen.yue@ttgasia.com
Xinyi Liang-Pholsena Editor, TTG Asia
liang.xinyi@ttgasia.com
S Puvaneswary Editor, Malaysia/Brunei
puvanes@ttgasia.com
Mimi Hudoyo Editor, Indonesia
idmfasia@cbn.net.id
make it greater, putting the spotlight on Pamela Chow Reporter, Singapore
pamela.chow@ttgasia.com
how a new generation of leaders, compa- Rachel AJ Lee, Yixin Ng Sub Editors
nies and ideas will shape the future of the rachel.lee@ttgasia.com, ng.yixin@ttgasia.com
Adelaine Ng Correspondent, Australia
industry. adelaineng.abc@gmail.com
But the success of TTG Asia was not Marissa Carruthers Correspondent, Cambodia, Myanmar, Laos, Vietnam
maris.carruthers@gmail.com
built by the company alone but by a com- Prudence Lui Correspondent, Hong Kong
munity – i.e. you, the readers, whom this prului@yahoo.com
Rohit Kaul Correspondent, India
magazine was created for. Many industry rohit.kaul@ttgasia.com
Tiara Maharani Correspondent, Indonesia
members, past and present, old and new, tiaraul13@gmail.com
for their part in shaping and contributing Julian Ryall Correspondent, Japan
jryall2@hotmail.com
to the many vital and vibrant conversa- Rosa Ocampo Correspondent, Philippines
tions over the past 45 years. Not to men- rosa.ocampo@gmail.com
Feizal Samath Correspondent, Sri Lanka/Maldives
tion the advertisers who supported the feizalsam@gmail.com
magazine over the years, for without them Tan Kok Yong, Redmond Sia, Goh Meng Yong Creative Designers
Lina Tan Editorial Assistant
there would not be a publication at all.
Indeed, it’s been a honour and pleasure SPECIAL PROJECTS DIVISION
In these 45 years, TTG Asia has
Managing
to be part of the travel fraternity in Asia, Paige Lee Pei Qi Assistant Editor, Special Projects
also remained at the centre of and also be part of the this 45 years of in-
lee.peiqi@ttgasia.com
chronicling industry change,
growing into a leading trade
fluential and authoritative journalistic ef-
fort covering the regional travel trade.
director’s note SALES & MARKETING
Pierre Quek Publisher and Head Integrated Solutions
read in the region. pierre.quek@ttgasia.com
We always felt that we have a role to Ar-lene Lee Senior Business Manager
fill in the Asian travel trade, by bringing Connecting people and business arlene.lee@ttgasia.com
E
Jonathan Yap Senior Business Manager
verything that we know about the hottest topics in the industry to the Since our inception, TTG Asia has strived jonathan.yap@ttgasia.com
travel today, from driverless cars fore and to share views that matter. When to be the bridge between travel suppliers
Shirley Tan Senior Business Manager
shirley.tan@ttgasia.com
to navigating airports with the readers give feedback that the magazine and trade buyers across the region. Chelsea Huang Marketing Executive
help of humanoid robots to big helped them secure a business connection Countless business connections and re-
chelsea.huang@ttgasia.com
Delia Ng Digital Marketing Strategist
data anticipating our travel needs even or informed them on a topic that aid them lationships were made possible because delia.ng@ttgasia.com
Cheryl Lim Advertisement Administration Manager
before we know them, is a far cry from in running the business, it gives us a deep TTG was there to be that link – through cheryl.lim@ttgasia.com
1974, the year the first issue of TTG Asia sense of satisfaction and pride. our trade publications, our industry and Carol Cheng Assistant Manager Administration and Marketing
carol.cheng@ttgasia.com
was published. No one can say for certain what the next social events, our digital portals and
Travel then was hardly the way we know 45 years will bring, but what we do know global commerce solutions – that have PUBLISHING SERVICES
it today. In 1974, Paris’ Charles de Gaulle is that the pace of change isn’t slowing. Jonathan Wan Head, Operational Support Services
enabled us to make an even more inter- Kun Swee Qi Publishing Services Executive
Airport had just opened as the biggest air- Travel is at the cusp of an exciting, uncer-
national footprint. For the last 45 years, Nur Hazirah Web Executive
port in Europe; air travel was glamorous tain and fascinating moment in history. Katherine Leong Circulation Executive
we’ve made good on our vision of being
and people dressed up for their flights; With international tourist arrivals
the region’s travel trade authority in a TTG ASIA MEDIA
while Bali, Bangkok or Shanghai did not reaching 1.4 billion in 2018, the oppor- Darren Ng Managing Director
multilateral way that is uniquely TTG.
register on travel radars yet. tunities and challenges we face as travel darren.ng@ttgasia.com
business professionals and as citizens of And we look forward to bridging millions
The ensuing four decades have brought more connections in the next 45 year
OFFICES
phenomenal changes to the world we live the world have never been more impor- SINGAPORE
1 Science Park Road #04-07 The Capricorn,
in – technologically, socially and eco- tant, more laden with responsibility, more
brimming with potential. Darren Ng Singapore Science Park II, Singapore 117528
nomically. In these 45 years, TTG Asia has Managing Director, TTG Asia Media
Tel: (65) 6395-7575 Fax: (65) 6536-0896
traveltradesales@ttgasia.com; www.ttgasia.com
also remained at the centre of chronicling We’re excited to be your guide and HONG KONG
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Xinyi Liang-Pholsena
As TTG Asia marks 45 years of publi-
cation, we’re commemorating this mile- Editor, TTG Asia TTG Asia is a product by TTG Travel Trade
Publishing, a business group of TTG Asia
stone with a special anniversary issue this liang.xinyi@ttgasia.com Media. It is mailed free on written request to readers
who meet predetermined criteria. Paid subscriptions are
month. We look at what make the travel twitter.com/xinyi_pholsena available to those who do not meet the criteria. Annual
and tourism industry great, and what will www.linkedin.com/in/liangxinyi airmail subscriptions are US$180 to Asia and US$199
elsewhere. Cover price US$5.
MCI (P) 010/09/2018 • PPS 1885/02/2017(025627)
Printed by Times Printers Pte Ltd
16 Tuas Avenue 5, Singapore 639340
12 21
Travel Hall of Fame
Since 2002, TTG Asia Media has honoured
luminaries that have won the prestigious TTG
Travel Award for at least 10 consecutive times for
the same award title in the Travel Hall of Fame.
At present, these exceptional organisations
and their years of induction are:
• Singapore Airlines (2002)
• Singapore Changi Airport (2002)
18
• Hertz Asia Pacific (2005)
• Royal Cliff Hotels Group (2006)
• Star Cruises (2008)
• Sabre Travel Network Asia-Pacific (2009)
• SilkAir (2010)
06 45 visions for the future 18 45 facts about cruises 25 45 agents of change • Lotte Tour (2011)
• Hong Kong International Airport (2013)
We ask 45 industry leaders Rounding up amazing facts These professionals are pushing • Raffles Hotel Singapore (2013)
to share their visions for the that you didn’t know about boundaries to ignite progress and • Regal Airport Hotel (2015)
travel industry cruises innovation in the travel sector • Banyan Tree Spa (2015)
• Qatar Airways (2016)
• Thai Airways International Public Company
12 45 ways to make a 21 45 innovative experiences 30 Looking back and forward Limited (2016)
• Thailand Convention & Exhibition Bureau (2016)
difference From discovering a place like Industry members and former • Royal Plaza on Scotts (2018)
In the spirit of innovation and a local to offering out-of-the- TTG staff reflect on their fond- • Royal Caribbean International (2018)
TTG Asia Media is pleased to announce that it has set up a
being a good citizen of the world views, these travel prod- est memories, ideas and people virtual TTG Travel Hall of Fame (www.ttgtravelhof.com), which will
world, hotels in Asia share how ucts are redefining Asia’s expe- that mark TTG Asia’s 45 years of enable us to showcase the accolades, artefacts and memorabilia
of the region’s most exceptional travel organisations in a far more
they are making a difference riences supply in creative ways original travel trade reporting effective way and to a global audience.
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TTG ASIA 45TH ANNIVERSARY SPECIAL ISSUE CEO 6
Vision for the future
45 views
We ask 45 industry leaders to share their visions of the travel and tourism
sector. In response, we hear what excites them about the future and what
they would like to change to bring their visions to life
From left: Far East Hospitality’s Arthur Kiong, Royal Caribbean Cruises’ Angie Stephen, Accor’s Michael Issenberg, Pan Pacific Hotels Group’s Cinn Tan and Riu Hotels’ Luis Riu
which will stimulate more travel, because so many innovations are
and positively impact economic taking place across the globe.
growth and people empower- In the next 10 to 15 years, we
ment through tourism. If we may be seeing driverless cars on
Technology
believe travel is a basic human the roads and remote-controlled
will allow
right, there should be effortless 6. GERALD HENDRICK aeroplanes in the air. I can also
1. ALAN WATTS us to make
access for everybody to experience travel imagine a world with more vir-
President, General manager, Bintan
the world. personal and tual travel. I hope by then, there
Asia-Pacific, Hilton Lagoon Resort and senior vice will be space travel, and there will
seamless,
With today’s rapid shift towards
president, Resort Venture although I be tours organised to the moon
personalisation in digital and Being nimble and flexible are keys believe there and other planets.
offline spaces, consumers expect to enhancing productivity and will be a
boomerang
targeted, tailored products and guest satisfaction. The world is
back to
services from brands. Digital in a constant state of change and people-
innovation is hence vital in driv- 4. MAMORU KOBORI new competitors are on the rise, driven
ing customer acquisition and Executive vice president, so we need to be ready and ahead service and
brand loyalty, particularly in of the game. We must continu- experiences.
Japan National
travel and hospitality. ously evolve to respond to custom- LINDSEY 9. LINDSEY UEBERROTH
Tourism Organization ers’ needs and wants. UEBERROTH,
CEO, CEO, Preferred Hotels
Japan’s potential for inbound PREFERRED & Resorts
tourism is huge, and I am excited HOTELS &
about the Japan National Tourism
RESORTS I envision the travel market to be
Organization’s role in enticing larger than ever before, and tech-
more foreign travellers to Japan. nology will allow us to make travel
We are contributing to a posi- personal and seamless, although I
2. LINH LE
tive and exciting future through believe there will be a boomerang
CEO and founder, 7. EDWARD GOH
economic growth, regional revit- back to people-driven service and
ASIA DMC Vice president, commercial experiences. I hope travel is made
alisation, promoting cross-cultur-
Currently, knowledge and local
strategy, Hong Kong, easier with less red tape on visas,
al understanding, and promoting
relationships with DMCs are tak- the power of the Japan brand. Disneyland Resort easier airlift to more remote desti-
en for granted by the masses. I am thrilled to imagine the pos- nations, as well as fast and seam-
I would like to see more trav- sibilities of multi-sensory Disney less security regardless of how you
el companies put value in their experiences enhanced by innova- are travelling.
knowledge and expertise and tive technology, bringing the mag-
commoditise them. Customers ic of Disney’s stories and charac-
should be educated to understand ters to life. I am excited about
that piecing together great itiner- 5. JOHN O’SULLIVAN how the juxtaposition of cutting-
aries is truly a craft. edge high-tech attractions with
Managing director,
all-time classics within the park
Tourism Australia can build a unique entertainment 10. CHIN SAK HIN
I am really excited about the tour- experience that appeals across Assistant chief executive,
ism opportunities for Australia, cultures, ages and backgrounds. Sentosa Development
particularly in markets across
Corporation
Asia. In late 2018, we launched
3. BUDI TIRTAWISATA our new A$10 million (US$7 mil- With travellers becoming more
lion) UnDiscover Australia cam- digitally savvy, they will be more
President director,
paign across South and South- discerning. Travel will be even
Panorama Group more accessible and efficient. It
east Asia, targeting high-value
Many countries of the world are travellers and challenging their is therefore important we con-
8. SUBHASH GOYAL
already gradually easing visa perceptions of Australia by show- tinue to develop new technolo-
restrictions and removing bar-
Chairman, STIC Travel Group gies to unlock more opportunities
casing unusual, unfamiliar and
riers to travel. This moves us unexpected attractions and expe- It is difficult to imagine how trav- to connect communities around
closer to barrier-free tourism riences. el would be in the next 45 years the world.
CSE 2018 Advertorial_TTG Asia(Eng)_OP.pdf 1 18/4/2019 13:33 C M Y CM MY CY CMY K
TTG ASIA 45TH ANNIVERSARY SPECIAL ISSUE CEO 8
world be covered with war, mak- As well, the talk of technology
ing travel impossible? Or will it playing an empowering role in
be a super peaceful place which customer satisfaction will mean
will allow everyone to embrace greater understanding of cus-
the development of technology The rapid tomer needs as the industry seeks
for travelling? Your guess is good advances to provide travellers a seamless
11. ANTHONY LIM as mine! in artificial 14. FELIX LOH experience.
Managing director, intelligence CEO, Gardens by the Bay
and data
Insight Vacations, Asia A new generation of travellers
science
I hope the industry will start to is mind- expects companies to demon-
dedicate more resources to cater boggling. strate their commitment toward
to the needs of customers seek- This requires the environment. Sustainability
ing exclusive, experience-led holi- us to beyond financial numbers should
days. The increasing demand by 13. MIEKE DE SCHEPPER constantly be embraced as a way of doing 18. AGUSTINUS
redesign our business – the future of the travel PAKE SEKO
Asian travellers for luxury holi- Executive vice president, offerings sector lies in companies making
days shows there is a growing online travel companies to be more President director,
segment of affluent customers decisions that result in environ- Bayu Buana Travel Services
and managing director relevant and
who are willing to pay for qual- thoughtful. mental and social benefits.
ity holidays. Asia-Pacific, Amadeus Travelling to space and diving in
THATCHER
BROWN, the deep sea will be affordable
As a traveller, I long for the day
PRESIDENT, and available to the masses. Fly-
that travel is truly personalised – DREAM CRUISES
ing hours between continents will
hours saved searching, queueing
be much shorter. There will be no
and sifting through different doc-
more brochures as all informa-
uments. Thankfully, it’s not too
tion will be available using vir-
far away. Increasingly, travellers
15. MUSA YUSOF tual reality. Digital applications
12. DILEEP want a personalised experience.
Director-general, will be how we book and pay for
MUDADENIYA Therefore, companies that
travel, and we may not be using
Vice president/head of want to succeed must anticipate Tourism Malaysia
devices but have apps installed in
these needs, understand previous
brand marketing, Greater cooperation among indus- our bodies!
challenges, and proactively
Cinnamon Hotels & Resorts try players is vital for growth of
address these challenges using
our tourism industry and to stay
The oldest millennial will be 80 data, analytics and business
ahead of competition. We hope to
years in another 45 years. Will the intelligence. maximise integrated marketing
and promotion campaigns with
other government agencies, and
to have smart partnerships with 19. THATCHER
more international airlines and
the private sector.
BROWN
President, Dream Cruises
I get excited that the way we
interact with the world is evolv-
ing so quickly. The rapid advances
in artificial intelligence and data
science is mind-boggling. This
16. DEAN SCHREIBER requires us to constantly redesign
Managing director, our offerings to be more relevant
and thoughtful. Delivering a bet-
Asia-Pacific, Oakwood
ter experience through new tech-
Smart home technology is increas- nologies and connecting people
ingly being integrated into the way in memorable, meaningful ways
of people’s lives at home. inspires.
As a natural extension, incorpo-
rating smart home technology into
our future residences will definite-
ly be the way forward. And when
we layer on the personal touches,
such as having your favourite Net-
flix programmes or the resident 20. JENNI MARTIN
butler coming around with a turn-
down of your usual nightcap, this
Head of South and South-
Quarter Page vision to customise the in-room east Asia, Air New Zealand
114mm x 180mm [H] guest experience becomes encom- Technology will continue to be
passing, because we know that a huge driving force behind the
every apartment is unique to the travel industry. Sustainability will
4 column guest and not just a cookie-cutter also be a major focus as consum-
of brand standards. ers become increasingly environ-
mentally and socially conscious,
and expect companies to play
their part.
17. PETER KERKAR
Group CEO, Cox & Kings
What excites me about the future
21. MAHESH IYER
is that people have understood
there is a need to preserve the CEO, Thomas Cook India
environment and travel respon- Today’s travellers – especially the
sibly, and this has led to an millennials – want to experience
increase in sustainable tourism. the world in a way that none of
TTG ASIA 45TH ANNIVERSARY SPECIAL ISSUE CEO 9
the previous generations have ‘rainbow tourism’, where people ation of larger ships. Royal Carib-
before. of all races, religions, languages bean has a range of initiatives to
With the growing appetite for and income levels will be travel- ensure that our ships operate in
diverse experiences, my hope is to ling in numbers never thought the most environmentally sus-
see “responsible tourism” coming conceivable. The hunger for new With the tainable way, from the intro-
to the fore both across individu- places, experiencing new cultures, growing duction of liquefied natural gas
appetite 29. MARK MEEHAN,
als and organisations. As leaders, food and lifestyles, and the beau- on our Icon Class ships to using
we have a clear responsibility to for diverse advanced emissions purification
Managing director,
ty of an unspoilt world will only
ensure tourism’s rich and vibrant experi- Asia-Pacific, Middle East
grow. The talents working in this systems.
ences, my
heritage and legacy is passed on industry will also no longer have hope is to
& Africa, Travelport
to future generations. Hence, care gender or racial biases. see “respon- The rate of change in our indus-
and empathy for our planet and sible tour- try is astonishing. I’m particularly
its diverse ecosystem is mission ism” coming excited about how technologies
critical. to the fore like cloud, blockchain, augmented
both across
reality and artificial intelligence,
individuals
and organ- 28. MARY WAN and channels like social media,
isations. MERING will continue to transform the
25. MICHAEL MAHESH IYER, Director corporate services, travel experience.
ISSENBERG CEO, THOMAS As we sit at the heart of the
COOK INDIA Sarawak Tourism Board
CEO Asia-Pacific, Accor fourth industrial revolution,
22. JENNIFER CRONIN The payments industry is rapid- we see new examples of how
President, Wharf Hotels I would like to see the opening ly transforming and impacting advanced technologies are blur-
up of borders that would make it travel. With improved technol- ring the lines between the physi-
We should celebrate the pride and easier for people to travel inter- ogy, the payment choices have cal, digital, and biological spheres,
joy in our future hoteliers in their nationally. Opening up borders, expanded to include options like and opening up powerful new
role as facilitators to connect and of course, means we have to be MobilePay and PayPal, and many possibilities capable of disrupt-
protect our global village. more mindful of security, but new more options will come. It is just a ing entire industries.
Our service should not be just technologies such as biometric matter of time before acceptance With the pace of change occur-
to the guest but to our community identification, facial recognition rates improve in all markets and ring at unprecedented levels, in
and a sustainable future. Shar- software and big data are making the use of these new payment 45 years I expect the way we buy,
ing and enabling our guest travel it easier to reduce administrative methods will not be limited to manage and experience travel to be
experiences where they are able to barriers and share information one’s financial status. almost unrecognisable from today.
explore and immerse in a myriad across countries.
of cultures, so as to create a great- As millions of people in Asia
er awareness and understanding reach middle-class status and
of each other. At the same time, look to explore the world, more
our global citizens must demand liberal visa entry and investments
and commit to sustainable travel in airports and infrastructure will
practices, so that together we can ensure further growth in the tour-
all make a positive difference. ism industry.
23. ARTHUR KIONG 26. JANE SUN
CEO, Far East Hospitality CEO, Ctrip.com
Technology has enhanced the I am excited for the future because
travel experience and will contin- the potential in travel is endless,
ue to in the next 45 years. Trains, and I truly believe travel is the
planes and ships will still exist, key to invigorating mutual under-
except they will travel faster, fur- standing, peace and prosperity.
ther and cleaner. Immigration The future will bring many tech-
queues at airports will remain nological advancements – at Ctrip
except they are not checking we are focused on AI, big data and Quarter Page
for liquids but scanning data to cloud computing. I believe that
analyse travellers’ intentions and travel is key to mutual growth in
114mm x 180mm [H]
behaviours. the world and we can contribute
However, the fundamental ele- using these various technologies. 4 column
ment of the travel industry - the
human touch - will remain irre-
placeable, even 45 years later. As
human beings, we will still appre-
ciate being recognised by name,
and being treated with kind-
ness and compassion by another 27. ANGIE STEPHEN,
human being.
Managing director
for Asia-Pacific,
Royal Caribbean Cruises
Cruising is one of the fastest
growing sectors in travel, and I
expect the upward trend to con-
24. HO KWON PING tinue as we see smart ships,
Executive chairman, equipped with innovative fea-
Banyan Tree Holdings tures, easily rival even the finest
land-based counterparts.
What is most exciting about the Sustainability of travel will
future is a long-term, sustain- continue to dominate conversa-
able trend towards what I call tions, especially with the prolifer-
TTG ASIA 45TH ANNIVERSARY SPECIAL ISSUE CEO 10
travel agent sector since personal
service may be diminished. But
we believe human interaction
and innovative technology can
What’s most co-exist and evolve together in
exciting
30. WILLEM NIEMEIJER 33. SONG HOI-SEE, 36. CALVIN HO the travel sector.
about the
Founder, Khiri and future is a Founder and CEO, Plaza Senior general manager,
long-term, Premium Group Sunway Theme Parks
Yaana Ventures
sustainable
I love that the travel industry is trend As modern travellers’ expectations Travel will be very different. Air
becoming a more responsible glob- towards of airports continue to rise, airport travel will be faster, cheaper and
al citizen. The Phuket Hotel Asso- what I call experiences will increasingly be more comfortable. Transportation
ciation has banned plastic bottles ‘rainbow digitised. Technological advance- will not be dependent on fossil
tourism’,
39. STEVE ODELL
from its properties; others no lon- ments will provide instant access fuel but be more “green”
where people Senior vice president
ger use plastic straws. to everything travellers need. As Young people will go on holi-
of all races, and managing director
On the seas, Royal Caribbean air travel skyrockets in the next 45 days to broaden their minds and
religions, Asia-Pacific, Norwegian
Cruises has partnered WWF to languages years, mega air hubs and transit have fun at the same time. They
reduce carbon emissions and and income travel will continue to grow. Air- will be more environmentally Cruise Line Holdings
support marine conservation. levels will ports will become mini cities and and community conscious. They The environmental footprint of
Increasingly, and rightly, certifi- be travelling destinations themselves. Sustain- will want to be associated with cruise lines is something we are
cation by GSTC-approved environ- in numbers ability is the future; the health something good at the destina- very conscious of are adapting to
mental auditors such as Travelife, never and well-being of travellers and tion and partake in projects that everyday. It’s the biggest respon-
will become compulsory for DMCs thought our planet will be at the heart of can make a positive impact in the
conceivable. sibility and biggest challenge at
and hotels serving European tour what we create. local communities. Travellers will the same time.
HO KWON PING, want to travel to destinations that
operators. EXECUTIVE Alongside that is overtourism.
CHAIRMAN, are green and environmentally How can we be friendly operators
BANYAN TREE sustainable. in a world that is getting more
HOLDINGS
crowded? We’re looking at how
we do not crowd the same places
tourists are going, and do things
34. KL TAN differently.
31. KEITH TAN President, The Malaysian
Chief executive, Singapore Association of Tour and
37. MARKLAND
Tourism Board Travel Agents
BLAIKLOCK
I would love for the industry to In the next 45 years, the trans- Deputy CEO,
use data in a smarter way. Do portation system will be much Centara Hotels
attractions know who their key more advanced and convenient.
audience and visitors are? Or do Travel between countries will be
& Resorts 40. OHN MAUNG
hotels know the behaviours of seamless, on time, comfortable, These significant trends will Minister of hotels and
their clients? We are not quite cheap and scenic. Driverless vehi- shape our business. First, travel tourism, Myanmar
seeing that yet in Singapore, so cles will be the norm with electric and work life will be inseparable.
we want to push this out more Although Myanmar Tourism
vehicles replacing conventional Second, robotics and artificial
– the discipline of collecting and Industry has had a remark-
cars, while air travel will become intelligence will impact every
thinking hard about using data to able achievement developing all
much cheaper and quicker. industry. Travellers will continue
make smarter business decisions. regions in Myanmar, we need
Tourists will also be much to demand a seamless and per-
Second, we want to promote sustainable tourism development
more passionate about environ- sonalised experience from check-
a lot more sharing of insights to protect our natural and cultural
mental concerns and sustain- in to check-out. I envision the
across different parts of the tour- treasures.
ability issues, and will want connected-hotel experience root-
ism sector in Singapore. Attrac- The introduction of e-mar-
to travel in a more responsible ed in the Internet of Things. The
tions should ask, “can we create a keting has almost instantly has
manner. future of hospitality will be an
twin package with another attrac- changed our industry. We should
ecosystem of seamlessly integrat-
tion?” If more attractions share now focus on the actual travel
ed, digitally-connected products
insights, maybe they can create experience, look for opportuni-
that are personalised and aimed
more interesting and value-added ties for local communities to earn
at delivering emotional experi-
packages for visitors. tourism income year-round, and
ences. Connected technology and
foster mutual understanding of
wearable devices will allow hotel
different cultures.
35. OLIVIER BERRIVIN staff to collaborate, operate and
Managing director, multi-task in real time.
International Operations- Finally, delivering an emotion-
al experience will be the ultimate
Asia, Best Western
goal of hotels. Even though tech-
32. DOUGLAS MARTELL The medical tourism sector has nology plays a big part in our lives,
President & CEO, strong potential for mixed-use guests will search for authenticity
Onyx Hospitality Group hotels. Global demand is shift- and human interaction. 41. JAIME
ing due to an ageing population BAUTISTA
We are excited about the next with spending power. Asian coun-
few years with a lot of innova- COO and president,
tries like Thailand, Malaysia and
tion coming up in the industry. Singapore are seeing increasing
Philippine Airlines
We need to look at opportunities numbers of medical tourists, with We need a revolution in airport
for personalisation which is key. growth rates of up to 14 per cent infrastructure. The global short-
As guests become more envi- year-on-year. age of airport slots and runway
38. LARRY LO
ronmentally conscious, a big part Marketing strategies can be capacity, affecting key airports in
of our focus is to make sure we CEO, Asia,
created to combine medical ser- important markets, will impede
too become more environmen- Westminster Travel airline growth and air travel.
vices with other local activities
tally conscious. Hotel spaces are and attractive family leisure The travel industry has evolved I believe airlines have made
evolving as well. Guests want to packages. Senior and assisted-liv- with technology. Information great progress in building net-
see softer designs that bring the ing facilities will play an impor- search and travel bookings are works and innovating services,
outdoors in. While at the hotel, tant role in promoting the sector, done through travel apps and but to win the future, we need
they want to work in a more particularly in Thailand, which price comparison websites with more runways, more terminals
relaxed environment, with com- doesn’t yet have the infrastructure highly transparent information. and more efficient airport infra-
munal workspaces provided. to cope with such demand. This can be a challenge for the structure.TTG ASIA 45TH ANNIVERSARY SPECIAL ISSUE CEO 11
ment in the national infra- Sulawesi Highway and Trans- Xinyi Liang-Pholsena, Prudence Lui,
structure. In Jakarta alone, Sumatra Highway are also in Pamela Chow, S Puvaneswary, Mimi
mass rapid trains are operat- progress, and these infrastruc- Hudoyo, Marissa Carruthers, Rosa
ing, improving mobility for ture developments enable trav- Ocampo, Rachel AJ Lee, Tiara Maharani,
residents. Other project such as ellers to reach new and exotic Feizal Samath, Rohit Kaul, Julian Ryall
42. LUIS RIU the Trans Java Highway, Trans- destinations across the country. and Yixin Ng contributed to this feature
CEO, Riu Hotels &
Resorts
Riu has been in the business for
over 65 years and in this time,
there have been major changes in
the way guests gather and share
information, book and experience
a destination. We have always
made an effort to learn from
our clients and be ahead of their
wishes and needs. It is always a
great challenge but also very grat-
ifying as you can see in the face
of your guests if you’ve taken the
right decisions.
43. CINN TAN,
Chief sales &
marketing officer,
Pan Pacific Hotels Group
The future will be characterised by
highly-personalised and stream-
lined travel experiences powered
by artificial intelligence, which
will become an indispensable tool
for travel. Machine learning will
transform the modern traveller
experience, as technology interacts
with guests throughout the entire
Quarter Page
customer journey. More travellers 173mm x 280mm [H]
will welcome sustainability efforts
in the future and actively seek out 6 column
experiences that resonate with
their personal values.
44. ANGELINE TANG
Regional director - leisure
travel & partnerships Asia,
Avis Budget Group
Mobility is going through an
exciting shift right now, as con-
sumers want more on-demand
services. In 45 years, I predict only
sustainable vehicles on the road.
Fully connected, cleaner and more
intuitive mobility will enable
leisure and business travellers
complete control across multi-
ple modes of transport - perhaps
from a self-driving pod to a fly-
ing car.
45. JOHANES WIDJAJA
President director, Santika
Indonesia Hotels and Resorts
We are excited about the improve-TTG ASIA 45th ANNIVERSARY SPECIAL ISSUE HOTELS 12
Making a difference
45 ways
In the spirit of innovation and being good citizens of our world,
hotels in Asia share how they are making a difference
sharper focus. With the Klook out the property that guests can
01
Saving sea turtles
Concierge, guests can book Klook
experiences via a tablet at the
hotel concierge.
borrow and return. The ultra-
modern hotel has 35 one-person
capsules - 16 for women and 19
Song Saa Private Island, in Cam- for men - across two floors, and
bodia’s Koh Rong Archipelago, spacious communal areas.
operates the Song Saa Founda-
tion, which runs a variety of 07
community and environmental
projects, including establishing
coral nurseries and the country’s
Sleek designer uniforms
Acclaimed Thai fashion designer
Polpat Asavaprapha is the cre-
09
Taking lead on green power
first marine reserve. It recently ative force for So Sofitel Hua Hin’s The Frangipani Langkawi Resort
became a coastal marine NGO, artwork, emblem and uniforms. & Spa has in place some 300
carrying out projects to save sea For the 20-piece uniform collec- green practices to reduce its car-
turtles, executing medical mis- tion, the design guru melded the bon footprint. It is the only hotel
sions, launching educational From top: The
04
Song Saa Reserve brand’s French heritage with Thai in Langkawi with a 100 per cent
programmes and offering sup- embraces strong characteristics to give a touch of all-natural filtration system that
port to organic farmers. sustainability
ethos; a trans fat multiculturalism and contempo- utilises aquatic plants to treat
Robots at your service free meal at a rary flair. waste water. The treated water
In 2017, Hong Kong’s Hotel Icon Centara property;
is then used to water the tropical
02
Below: Sleek wear
debuted two robotic butlers – for So Sofitel Hua gardens within the property. Solar
08
Jeeves as a server at its poolside Hin’s staff
energy is also used to heat water.
bar and an Intellibot vacuum
Solar power for all seasons
robot to assist the housekeeping
Four Seasons Resort Maldives Manga meets hotel
10
team. The robots were also able to
at Landaa Giraavaru has one of In Tokyo’s Jimbocho district, the
collect data on guest behaviours
Maldives’ largest resort-based Manga Art Hotel is a showcase of
and preferences.
solar installations. With 3,105 one of Japan’s most famous soft- Be yourself at work
panels, the project can save power exports. There are more Alila Bangsar Kuala Lumpur
between about 300,000 litres of
05
than 5,000 manga titles through- allows staff to ‘be themselves’,
diesel, or 650 to 800 tonnes of
carbon dioxide, equal to power-
ing 103 rooms, villas and suites More lifestyle buzz for Harris
for 32 days or charging an electric Tauzia Hotel Management has
golf car more than 82,000 times. transformed its flagship Harris
brand with a greater focus on
technology and lifestyle compo-
03
Centara trims trans fat
nents. Some changes include a
new lobby concept incorporating
co-living, co-working, grab-and-
go, and boutique spaces to enable
Centara Hotels & Resorts has
guests to connect, shop and dine
eliminated trans fat in its F&B,
at the same time.
as it seeks to comply with Thai-
land’s new Ministry of Public
Health guidelines while plac-
ing an emphasis on customers’
health and wellness. Within three
months of implementing the ini-
06
Shangri-La hooks Klook
tiative, it served some three to Shangri-La Hotels and Resorts’
four million meals of trans-fat partnership with Klook brings
free food to over 1.5 million guests. local tours and activities toTTG ASIA 45th ANNIVERSARY SPECIAL ISSUE HOTELS 13
poachers, with profits ploughed
back into conservation. Guests
can trek to Preak Tachan Patrol
Station with rangers and escort
them on their forest patrols, help
set up camera traps, and carry out
other conservation work.
14
Visionary Naumi
Naumi Hotel Singapore has
launched Project #210 during Sin-
gapore Design Week in 2019 for
interior design students to bring
encouraging them to show their hospitality and private club con- mock-up stocked with the latest Above, from left: visionary hotel rooms to life.
Four Seasons Every quarter, students are select-
creativity in their dressing and to cepts. Bringing together local and gadgets, furnishings and home- Resort Maldives at
be comfortable with who they are. international communities from ware. This will enable property Landaa Giraavaru ed to draw up a brand-new room
owners to view, test and pur- taps into solar concept. The winning design is
Team members do not wear name entrepreneurs to global nomads, energy; student-
tags, but carry business cards to Kafnu is a popular space for sym- chase in-room amenities for their designed room used for a pop-up room, joining
posiums, teambuilding, office out- suites, and push consistent stan- at Naumi Hotel the hotel’s current inventory of
greet and meet guests. Singapore
posts and social gatherings. dards across Oakwood properties. four designer-themed rooms.
11
Co-working hospitality 12 13 15
The end-2017 launch of the Kafnu Oakwood’s display suite Fighting against illegal logging Hack for Hyatt
co-working space within Hong At its Singapore corporate office, Cardamom Tented Camp aims To stay ahead of cybersecurity
Kong’s five-star Kerry Hotel mir- serviced apartment provider Oak- to conserve Cambodia’s dense challenges, Hyatt Hotels Corpora-
rors the rise of Asia’s new crop wood Worldwide has launched Koh Kong jungle which has been tion is inviting “ethical hackers”
of hotels integrating co-living, The Oakwood Showroom, a suite pillaged by illegal loggers and to test its websites and mobile
Half Page
236mm x180mm [H]BRUNEI 2020
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The ASEAN Tourism Forum (ATF) is a cooperative regional
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a 3-day trade-only mart with the world’s largest ASEAN
destination, product and service showcase.
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Host Country: TRAVEX Secretariat: Buyers team email: atfbuyers@ttgasia.com
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1 Science Park Road #04-07, The Capricorn, Singapore Science Park II, Singapore 117528
Tel: +65 6395 7575 | Fax: +65 6536 0895 | www.ttgasiamedia.comTTG ASIA 45th ANNIVERSARY SPECIAL ISSUE HOTELS 15
sumers’ preference for locally- technology for check-in. The
made bamboo bicycles, and the mobile app allows guests to skip
showcase of local artists’ work queues at the front desk, reducing
throughout the hotel. the check-in process to one min-
ute. App users can also connect to
the concierge via messenger, pre-
20
select their room, access rooms
with secure mobile key, and con-
trol in-room settings.
Cultural heritage discovered
Kowloon Shangri-La has designed
a walking tour that delves into the
Tsim Sha Tsui’s history and tid-
bits. Not only did this project help
uncover Tsim Sha Tsui’s cultural
24
Food surplus, zero waste
heritage, it also enabled staff to Sunway Group launched the
step out to work with people from #zerofoodwastage initiative with
different walks of life within the Kechara Soup Kitchen to give sur-
neighbourhood. plus food from its hotels’ buffet
dinners to feed the homeless and
apps for potential vulnerabilities. public spaces. The MGM Theater Top: Grand Hyatt
Erawan procures urban poor in Malaysia. The ongo-
21
The hotel company has teamed uses revolutionary technology its seafood from ing project served 17,657 individu-
up with HackerOne to launch a to present unique multisensory ethical sources.
Below: Kampi als in 2018.
public bug bounty programme for experiences. Hotels was
security researchers to identify conceived to cater Made for millennials
possible flaws in data security in to millennial Kampi Hotels, owned by San-
25
tastes
18
exchange for cash rewards. tika Indonesia Hotels & Resorts,
was born in 2018 to meet the new
demands of millennial travellers. Building sustainable efforts
Ethically sourced seafood
16
Employees (known as “crafters”) Peninsula Hotels has adopted
The Erawan Tea Room at Grand kit up exceptional experiences in BREEAM – the world’s leading
Hyatt Erawan has linked arms touring and dining, in addition sustainability assessment meth-
Fondness for art with Earth Net Foundation to to lessons on local art and craft. od – in its hotel projects. For the
Taking inspiration from art, procure certified organic seafood renovation of The Peninsula Bei-
Indonesia-based Artotel proper- from across Thailand. The Earth jing, it used paints, adhesives,
ties feature original works of art Net Foundation works directly
22
fabrics and carpets with low
by emerging local artists. Each with small-scale fisheries in six VOCs; wall coverings with recy-
hotel is customised based on its coastal fishing communities,
location and environment, local offering a sustainable source of Jobs for physically challenged
lifestyles and owner’s preferenc- livelihood for those using mini- The physically challenged make
es. The hotels also provide an Art mally invasive methods to fish. up about 12 per cent of Lemon
Space for artists to display their Tree Hotels & Resorts’ work-
works and hold painting classes. force. From hearing and speech
19
impaired kitchen stewards to
wheelchair users in the F&B
17
department, the group employs
Tapping Chinese brains physically challenged staff across
Hilton has dived into the mind- the spectrum. It will also continue
Art at MGM’s heart set of Chinese consumers to to employ “opportunity-deprived”
With art being at the heart of the woo them for its Canopy by Hil- Indians in its future openings.
brand, MGM has already hosted ton brand. To localise the brand
25 exhibitions and welcomed experience, Hilton leveraged neu-
about 300,000 visitors. Follow- roscience to track consumers’
ing the introduction of MGM Art
Space, MGM has redefined public
art by presenting the MGM Cotai
brain activity in response to key
propositions. Through EEG sen-
sors to capture brain activity and
23
Face up to technology
Art Collection with over 300 works the tracking of eye movements, Park Hotel Group’s Grand Park
integrated with the property’s the brand identified Chinese con- City Hall uses facial recognition
Quarter Page
236mm x 90mm [H]TTG ASIA 45th ANNIVERSARY SPECIAL ISSUE HOTELS 16
Top: Accor’s Flying
31 33
Nest modular
hotel concept,
using refurbished
shipping
containers Jobs for hearing-impaired Ephemeral hospitality
Left: The Murray,
Hong Kong In collaboration with the Ange- Accor has been working with
breathes new life les City Deaf Association and start-ups to break traditional
into a heritage
building Department of Tourism Region accommodation models. Fly-
Below: The III, Midori Clark Hotel and Casi- ing Nest, born from the aim of
upcoming Pan bringing hospitality closer to
Pacific Orchard is
no supports the skills training of
envisioned to be a hearing-impaired students at Sys- customers, is a pop-up mobile
lush urban retreat tems Plus College, giving them on- and premium accommodation.
the-job training for housekeeping, These modular hotel rooms are
stewarding and gardening. The built from shipping containers
ones who pass performance eval- and provide shower and ensuite
uation are then hired as regular facilities with compact bedrooms
employees. and communal living areas. The
concept is now entering the com-
mercialisation stage in the B2B
32
Colombo gets tourism boost
market.
34
cled materials; metal-free leath-
Cinnamon Life, a 418,063m2 inte-
28
er using water-based and water-
soluble finishing, plus energy grated mixed-use development in
Colombo developed by the John Zero impact goal
efficient fan-coil units and LED
Heritage honoured Keells Group, will be home to a Pan Pacific Hotels Group is
lighting.
In transforming an old office tow- 800-key hotel, shopping mall, focused on building and operat-
er into the 336-room The Mur- office space and apartments ing sustainable hotels. Pan Pacif-
26
ray, Hong Kong, the structural when it completes. Meanwhile, ic Orchard, due for completion
integrity of the heritage building the company continues to build in 2021, will have plants incor-
was kept. The old roof with water on its vision to elevate Colombo porated into its fabric and have
Homemade for good tanks and air-conditioning is now into a regional hub by bringing eco features such as a rainwater
Sri Lanka’s Jetwing chain of a glass-walled restaurant and bar, in world-class entertainment acts harvesting system, a recyclable
hotels breathes sustainability and the former entryway and car into the country, from smash hit water system, and a compactor
in all its operations. The group park ramp was turned into an musical Mama Mia! to Sound of which turns food waste into com-
only uses glass bottles made of event space called The Arches. Music, and making tourism to Sri post. Since the hotel’s gardens will
30 per cent recycled glass; fresh Lanka more alluring. be larger than the plot on which
fruits and vegetables from its own
gardens and produce from local
farmers. On-site beekeeping facil-
ities are sources of honey, while
milk is purchased from local
29
On lookout for trafficking
farmers to produce curd. Marriott International has trained
500,000 employees to spot signs
of human trafficking in its hotels
27
Beyond certification
and respond accordingly. It has
made the human trafficking
awareness training programme,
mandatory for its on-property
The Athenee Hotel in Bangkok,
staff. The instruction is also cus-
the first hotel in the world to
tomised by role.
achieve ISO 20121: Events Sustain-
ability Management Systems in
2015, has successfully retained
the accreditation for planning
and delivering sustainable meet-
ings and events. Melding sustain-
30
From farm to table
ability management with luxury W Kuala Lumpur champions a
is a key focus at this property, farm-to-table food movement,
which boasts initiatives such as partnering local suppliers and
reducing food waste by half, artisans and aims to reduce the
redistributing unserved food to carbon footprint. The hotel has
communities in need and procur- forgone wasteful, mass produced
ing organic rice from Thai farm- buffet spreads in favour of spe-
ers directly. cially curated à la carte menus.TTG ASIA 45th ANNIVERSARY SPECIAL ISSUE HOTELS 17
the hotel stands, it will have zero sleep needs, the Shama Hub stu-
impact on the environment. dio apartment sleeps up to four,
incorporating a modular mini-
kitchen with fridge, microwave
35
Alibaba’s AI ambitions
and sink; king-sized bed and a
foldaway wall with two additional
beds in select units.
Built by Alibaba’s online travel
39
platform Fliggy and other Ali-
baba Group business units, the
290-room Flyzoo Hotel in Hang-
zhou represents the Chinese tech Themed suites
giant’s ambitions to marry hos- Dorsett Hotel Wanchai rolled out
pitality with technology. Flyzoo themed suites to meet the grow-
features a range of AI-powered ing interest among guests in
services to create a seamless guest seeking out more personalised
experience, including facial rec- experiences. So far, there are 10
ognition for room and elevator theme suites: the Ocean Suite
access; and using voice technol- with marine elements; Sony 4K
ogy to control in-room tempera- 3D Experience Suite for Sony’s lat-
ture, lights and curtains. Fliggy est gadgets; the Jockey Suite with
is also working with Marriott an unobstructed race course view
International to trial facial rec- and perks like free ticket to rac-
ognition check-in technology at ing night, a drink coupon and a
two Marriott properties in Sanya glass of beer.
and Hangzhou.
36 40
Melding heritage and luxury
Sustainable makes sense Malaysia-based YTL Hotels has
Six Senses Uluwatu Bali practis- focused on the restoration of
es a sustainable dining concept, unique buildings with historical
where all food and landscaping value, minimising the impact on
waste is composted on-site and the environment and enhanc-
turned into natural fertiliser for ing the guest experience. Hotels
the property’s organic garden. The that follow this ethos include The
hotel produces 200kg of compost Majestic Malacca and the Thread-
every two months. Kitchen oil needles in London.
is sold to the Lengis Hijau Foun-
dation to create biodiesel for its
vehicles, whereas coffee capsules
from guestrooms and cleaning
products are collected by the sup-
41
Putting hospitality into wellness local artists to produce over 1,600
plier after use to reduce waste. Its strategic location linking to original artworks depicting Phil-
neighbouring medical facili- ippine scenes. The Raffles’ Art
ties allows One Farrer Hotel to Concierge tour takes guests on a
37
Giving back to the community
house Singapore’s first medical-
ly enabled accommodation, The
Farrer Suites. The suites are com-
guided tour of these paintings and
sculptures, explaining their back-
ground and the stories of local
pletely self-contained and acces- culture and history they weave.
Myanmar-based integrated tour-
ism company Memories Group sible through a private lift system,
has implemented various projects which provides direct connectivity
in remote areas across the coun-
try. Not only does it operate a sail-
ing clinic offering medical care
to all areas of Farrer Park Hospi-
tal, as well as to the Farrer Park
Medical Centre. Full hotel services
45
Dusit on demand
and amenities are also provided From top: The side sporting and cultural events
around the Mergui Archipelago, Majestic Malacca; With Dusit Thani Bangkok’s opera-
to The Farrer Suite, including an The Farrer Suites; by the river, for the second seg-
the company has also launched tions now ceased for a four-year
extensive menu of chef cooked-to- a Shama Hub room ment.
Moken Kids, an initiative to pre- prototype redevelopment, Dusit Interna-
serve and understand the Moken order nutritious meals available tional did not let go of the 200
around the clock.
43
(sea gypsies) culture by handing staff displaced from the closure
out waterproof cameras to Moken of its flagship property. Instead,
children with the aim of publish- the group started a new division,
ing a coffee table book that will
see proceeds going back to the
community.
42
Fundraiser for elephants
Plugging into greener rides
Millennium Hilton Bangkok is
encouraging hotel guests to use
Dusit on Demand, to keep these
staff meaningfully employed for
housekeeping and banqueting
BYD electric limousines to reduce requests from external agencies.
Formerly a sponsor of the discon-
15,000kg of carbon in 2019. The
tinued King’s Cup Elephant Polo
38
move towards environmentally-
in Thailand, Anantara Hotels
friendly transport “hopefully will
and Resorts this year turned to Xinyi Liang-Pholsena,
reach other companies and the
‘Flexi’ apartment concept fundraisers in a charity-driv- Prudence Lui, Pamela
government soon as well”, said
Onyx Hospitality Group has en celebration of the country’s Chow, S Puvaneswary,
general manager, Heidi Kleine-
adopted smart engineering, national animal. The first part Mimi Hudoyo, Marissa
Moeller.
playful design and a witty mind- of the fundraiser saw Anantara Carruthers, Rosa Ocampo,
set as it rolls out a new serviced Golden Triangle and the neigh- Rachel AJ Lee, Tiara
bouring Golden Triangle Asian Maharani, Feizal Samath,
44
apartment and co-living concept,
Shama Hub, targeting travellers Elephant Foundation Camp host a Rohit Kaul and Julian
from the ‘informal generation’. series of elephant-centred events, Ryall contributed to
Designed to offer flexibility for followed by a dragonboat race A repository of local art this feature
different work, play, dine and down the Chao Phraya, along- Raffles Makati has commissionedTTG ASIA 45TH ANNIVERSARY SPECIAL ISSUE CRUISES 18
45 things Europe is the leading destination chosen by
to know about cruises
longhaul cruisers sailing outside of Asia, with 25 per
cent of cruisers travelling to the Western Mediterranean,
and nine and eight per cent respectively travelling to the
Eastern Mediterranean and the Baltics
Compiled by Paige Lee Pei Qi and Marissa Carruthers
cruise brands are
active in Asian waters 2.4 million The Caribbean/
Bahamas is the
in 2018, deploying cruise passengers
a total of 78 ships, with hailed from China, world’s most
Genting Hong Kong and Royal compared to 1.7 In a span of a three-night popular cruise
Caribbean International million from the Royal Carribean cruise, guests destination – more
dominating the market rest of Asia in 2017 onboard can consume a total than a third of all
of 10,286 slices of pizza cruises sail there
Naming ceremonies are very important for
all cruise lines, as it’s considered bad luck Genting Dream carries two small deep sea
for a ship to enter service without a name submarines that can each take four people
down to a depth of up to 200m
Asia received Between 2012 and 2017, Asian
Most cruise ships
7,169
port calls in
cruise passengers grew from
775,000 to nearly 4.1 million,
an estimated 39 per cent
have a multi-
national crew 22,394kg
2018, 27 calls less compound annual growth rate hailing from an of fresh eggs are
than 2017, with average of 64 consumed on an
Japan seeing the countries on any average three-night
46
most calls of any The average age given voyage Royal Carribean cruise
destination of the Asian cruise
with 2,601 passenger
There are cruise ships designed for
permanent residents. Such a life is available
on board The World, a luxury ocean liner that
Star Cruises, a offers permanent residence to 165 guests
pioneer in the
Asia-Pacific cruise
industry, has The average Royal Caribbean’s Harmony
been in operation cruise ship of the Seas has a 10-deck slide
since 1993 sails the for guests to enjoy
equivalent of
three times
4.3
million
9.7
per cent of passengers
around the
world each
year, covering
passengers in Asia prefer four- some 135,196km
cruised in Asia to six-night sailings, or (73,000
in 2018, a one per while 26 per cent nautical miles)
cent year-on-year prefer shorter sailings
increase of two to three nights
Guests sailing on the Sapphire Princess will be able to
watch the solar eclipse on December 26, 2019, along
An increasing number of celebrity chefs,
the Straits of Malacca, a first at sea in Asia
such as Jacques Pépin, Jamie Oliver and
Curtis Stone are bringing their restaurants
aboard cruise ships Almost all cruise lines have The departure horn
morgues with space for up of Majestic Princess, a
to three people on board. ship launched in 2017
A lot of ships do not have a deck 13 If someone dies on board, for the Asian market,
13 due to superstition, as sailors believe
the number to be associated with
bad luck
the ship will hold the body
until it ports and further
arrangements can be made
is a melody of the
song from the TV
series The Love Boat
A long-standing tradition for Norwegian Bliss
cruise lines, godmothers are brings the biggest
influential women who have race track to sea
been chosen to christen a with the latest two-
new ship to bring good luck level electric-car
and protection. race track – a first
Famous godmothers for any cruise ship
include Fan Bingbing (right),
the Duchess of Cambridge
and Malala Yousafzai P&O Cruises Asian cruise passengers
is the world’s oldest predominantly cruise
cruise line, with its only within Asia on
The original Titanic, which was 269m long and history tracing back to short sailings, with
52,310 tons, would be barely half the size of most
modern ships today
1837. The line carried its
first passengers from
Southampton, the UK to
91%
of Asian cruisers
Athens, Gibraltar and sailing within the
The Genting Dream, currently homeported in region
Malta in 1844
Singapore, has become the first cruise ship in Asia
to offer halal-certified cuisine options in The Lido
restaurant. The halal menu includes popular local Observation pods on Royal Caribbean’s
favourites such as ayam madu (honey chicken) Quantum Class ships rise to 92m above sea
and tandoori kambing (mutton tandoori) level, taller than the height of 11 MerlionsYou can also read
