A digital round-up of everything payroll in 2020 - Payroll - Zoho

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A digital round-up of everything payroll in 2020 - Payroll - Zoho
Payroll

A digital round-up
of everything payroll
in 2020
A digital round-up of everything payroll in 2020 - Payroll - Zoho
02

           The revolution that is remote work
                                     and how Zoho embraced change

Call it a paradigm shift in        How Zoho showed the way to            that generated huge results for       mobile apps for communicating,
work-life or the new way of        embrace change:                       customers. Little additions like      collaborating,      and        staying
work, remote work is here to       At Zoho, our approach is              remote-check      ins,    real-time   productive. All this for free, to
stay, and the events of the last   always     customer-first,   with     status      monitoring,         and   support   the     small   business
year have only accelerated the     continuous innovation and an          connected messaging helped            customers who have always
demand for flexibility in where    R&D focus. As more and more           employees & employers continue        stood by us.
and how people work. When          organisations began to adapt to       their work without a hitch.
the pandemic struck, everyday      remote work, they also saw the                                              Uninterrupted payroll
                                                                         Playing for a larger cause            The hard work put in by
communication,     attendance      need     for   a   comprehensive
check-in, proof collection, and                                          The Small Business Emergency          employers and employees alike
many other previously simple                                             Subscription Assistance Program       during each month culminates
                                   their multi-dimensional business
practices had to be changed.                                             waived subscription fees and          in one process: payroll. Free
                                   needs. While Zoho was built for
For businesses to thrive under                                           provided extended support for
                                   remote work ages ago, the
the pandemic, they had to                                                millions of small businesses.         meant     thousands       of     small
                                   current landscape is completely
adapt quickly, and Zoho stood                                                                                  businesses       successfully      ran
                                                                         Sustained productivity                payroll    to      support       their
by those who weathered the         tech culture allowed us to keep
                                                                         The world was introduced to
storm.                             adapting,          adding    little                                         employees and maintain their
                                                                         the most comprehensive suite
                                   enhancements to the product                                                 compliance         even        during
                                                                         of interconnected web and
                                                                                                               tumultuous times.

           Spearheading change: Since 2020, 81% of the employees in different organisations have been
           working remotely, and we at Zoho are well poised to support them through and through.

           “It took us just a week to transition to a remote setup. And a huge credit for
           this goes to Zoho and it's offerings. We are delighted that India has a
           world-class company like Zoho and we are keenly waiting to see what more
           does it have to offer."

           Amit Kapur, Managing Promoter, Vedatya Institute
A digital round-up of everything payroll in 2020 - Payroll - Zoho
03

The other side of remote work
While there is plenty of opportunity for business growth, working hours have also drastically increased for the employees. HRs
across the globe are turning to a classic team building exercise to keep their employees fresh, and avoid burn out.

                                                        The Remote Work Bingo

                                                                      Joked about how                                          Had a meeting
                Actually saw a                                                                      Said “lol” and            interrupted by a
                 co-worker in            “Can you hear me?”              long your                    meant it
                                                                       “commute” is                                            pet or a family
                   person                                                                                                         member

                Wore Pajama              Spotted a pet in the        Did work for home
              bottoms to a video          background of a             instead of work              Drank a glass of           Took a quick stroll
                   meeting                 video meeting                from home                      water                 to stretch your legs

                                                                                                                               “Sorry,I was on
                Sent a gift to a           Took a coffee             Did eye strain relief            Blamed the               mute, when you
                 co-worker                break… or many                  exercises                    internet                 were running
                                                                                                                                  around.”

                                           Set up “working
              “Can everyone see                                      Used an emoji in an           Worked from a
                                                hours”                                                                        Took a workation
                 my screen”                                                email                    coffee shop
                                          #worklifebalance

                Subscribed to                                                                                                Met someone other
                                          Created a workday                                         Took a typing
              every OTT platform                                       Did chair yoga                                          than a family
                                               playlist                                           speed test for fun
                under the roof                                                                                                    member

                                                                                                                       Source: Museumhack.com

                         Some more jargons should you recreate it in your workplace

              Setting up a remote office at home                Attending a wedding virtually and                  Apologising for your neighbour’s
                                                                        working alongside                                      dog barks
                 Dozing off during a meeting
                                                                Virtual pizza parties/coffee breaks                Realizing at 10pm that you never
                  Eating while on a meeting                              with colleagues                                  went outside today

             Talking for an hour without realising               Kids stealing the show during a                   Fear of kids pouring water on your
                        you're on mute                                     presentation                                         laptop

                Talking without realising your                    Awkward silence in a con-call                        Gaming with colleagues
                 internet gave up a while ago
                                                                 Read-up on how to work better                           Cried over PUBG ban
                                                                            from home
A digital round-up of everything payroll in 2020 - Payroll - Zoho
04

Feature Rewind : You asked, we delivered!
                                                                                          In this, termination notes, a            may forget to submit their
                                                                                          Declaration by the Receiver, &           investment       declarations       or
                                                                                          custom fields can be added.              proofs on time in the daily
                                                                                                                                   rush. You can help them by
                                                                                          SALARY REVISION                          sending alerts or reminder
                                                                                                                                   when the time to submit
                                                                                          Bulk        Salary           Revision
                                                                                                                                   proofs has come.
                                                                                          Approval: Zoho Payroll allows
                                                                                          you to process multiple salary
                            Rewinding the clock
                                                                                          revisions at once, simply by             REPORTS
                                                                                          checking the boxes next to the           Salary Revision: This report
                                                                                          employee name and clicking               provides the details of all
                                                                                          Approve, Reject, or Process              salary revisions implemented
Two years ago, we set out with             using           all           applicable
                                                                                          Later.                                   for your employees, including
the goal of making payroll easier          components if PF wage is less
                                           than ₹15,000 after loss of pay,                                                         the breakdown of the earnings
for every one of our customers.
Given that payroll is a vast field,        so      that        your         employee      LOANS                                    and      deductions       with     the

there   is    no      one-size-fits-all    continues to enjoy the benefit                 Pause Loan Instalment: This
                                           of    EPF      later        on    with    a    feature allows you to provide a          revision. Along with this, you
solution. We see numerous use
                                           substantial contribution.                      respite to an employee's loan            can also view the history of
cases, each more complex than
                                                                                          repayments. You can resume               salary    revisions      made       for
the last, and so there is always
                                           Pro-rata of pre-tax                                                                     employees over the course of
room to improve. This past year,                                                          them at any desired time.
                                           deductions: Pre-tax deductions                                                          their    employment        in     your
we were presented with various                                                            Loan Repayment Override:
                                           will be calculated factoring in the                                                     organisation. This can be a
challenges        &        enhancement                                                    This newly introduced option
                                           loss of pay in a particular month.                                                      good       way      to     measure
requests from our customers,                                                              helps skip or override loan
                                                                                                                                   performance-compensation
and our development team put               New         Tax             Regulations:       repayments         for    employees
                                                                                                                                   ratio of your employees.
in their heart and soul to make            Following the tax structure                    during payroll processing.
Zoho Payroll the best solution             changes announced in the                                                                Employee Termination: We
for the customers' needs. Here's           Union Budget 2020, we've                       Loan Opening Balance:                    introduced       the      Employee
a look at some of the feature              made            provisions               for   Zoho Payroll introduced loan             Termination report, where you
highlights of our second year.             employees to choose either                     opening        balance            and    can find the list of all the
                                           the New Regime or the Old                      perquisite         rate      balance     employees who have resigned
                                           Regime for calculating their                   options to record prior payroll          or been let go in the past year.
EMPLOYEE PAY
                                           taxes.                                         loans. With this, you can
Selective Payments: This is                                                               continue      loan        repayments     Variable Pay Earnings: The
one of our major updates of                                                               without a hitch after moving to          newly added Variable Pay
                                           CUSTOM FIELDS
the year. If you are following                                                            a new payroll software.                  Earnings report helps you
                                           Custom fields: Another major                                                            analyse     payroll        expenses
you can use this option to pay a           update         of     the     year.      We                                             incurred     for        bonus      pay,
                                           introduced custom fields for                   EMPLOYEE-CENTRIC
select number of people at a                                                                                                       gratuity, and other non-regular
                                           the     Employee            module       to
                                                                                          UPDATES
time, and pay the rest later.                                                                                                      payroll earnings in a fiscal year.
                                           enable         the     collection        of    Banner Notifications: With the
Vehicle Perquisite Calculation:                                                           new        Banner         Notification   Arrears PF report: Any PF that
                                           additional information about
This    option        is    useful   for                                                  feature,     you     can      convey     is    credited     as    arrears     to
                                           employees such as Aadhaar
organisations that want to                                                                important messages to your               employees        after    a      salary
                                           number, marital status, etc.
calculate vehicle perquisite for                                                          employees          through        the    revision will be captured in the
                                           These fields can be synced
company-provided cars based                                                               Employee Self-Service portal.            new Arrears PF report.
                                           with the fields in Zoho People.
on engine capacity and the                 They can also be displayed in                  Benefits      Summary:            The
driver expenses. The perquisite            the       payslips               wherever      Benefits Summary tab under
would        automatically           be    necessary.                                     Salary Details in the ESS portal
included     in       the    employee
                                                                                          helps keep track of the statutory
wage calculation.
                                           PAYSLIPS                                       component            contributions
                                           Payslips: We added another                     made by your employees.
STATUTORY UPDATES
                                           template: the Full and Final
EPF Calcuation: We've added                Settlement payslip to send to                  Alerts & reminders for IT
an option to calculate EPF                 employees who've been let go.                  declaration & POI: Employees
05

A recap of payroll compliance in 2020
2020 was a year of frequent                  Statutory provisions:                 EPF contribution                             submission of insurance
changes to payroll compliance,               Employee Provident Fund (EPF)         percentages were slashed                     contribution.
to help India tackle a new and                                                     from the standard 12% to 10%.
                                                The Government
challenging situation. Several                                                                                              Income tax reliefs
                                                contributed to the                 Employees were given
relief measures on statutory and                                                                                                Deadlines were extended
                                                employer and employee              easier access to their EPF
regulatory compliance were                                                                                                      at no extra charge for
                                                portions of EPF for selected       corpus. The pandemic
initiated across various sectors.                                                                                               submission of income tax
                                                organisations from March           advance scheme allowed
These          initiatives           were                                                                                       returns.
                                                2020 till May 2020.                employees to withdraw up
particularly focused in the areas                                                                                               Interest rates were reduced
                                                The EPF contribution               to 75% of their savings.
of Income Tax, EPF, ESI, GST,                                                                                                   and interest was eliminated
Customs        &    Central     Excise,         scheme was extended for
                                                                                Employee       State    Insurance               on late payments of TDS
                                                three more months until
                                                                                Scheme (ESIC)                                   and other taxes.
Bankruptcy           Code           (IBC),      August 2020.
                                                                                   Deadlines were relaxed for
Fisheries, and banking services
and commerce. From extended
tax     deadlines        to     revised
statutory norms, here's a brief
rundown        of    some      of     the          52 lakh                      13.3k crore                              Over   6 crore
important        changes       in     the          Covid-19 withdrawal          disbursed for employees                  employees were allowed to
payroll domain that helped                         requests were settled        by EPFO                                  withdraw their EPF savings
millions of people across the
                                                                                                            Source: The Economic Times , labour.gov.in
country.

Evolution of the payroll landscape in 2020
Payroll processing is now more               In the past year, however, there      Tax information can be                   The recent introduction of the
complex than ever. Factoring                 has been a meteoric rise in           easily collected via ESS                 paperless Union Budget 2021
in    taxes,       deductions        and     payroll digitization. During the      portals                                  is also a testament to the
ever-changing            regulations         pandemic,                payroll      Statutory changes are                    changing times. It is fair to say
requires a substantial amount                professionals working from            immediately implemented                  that soon, manual processing
of time and energy. A recent                 home to manually process                                                       of payroll and other financial
study shows that HR personnel                payrolls faced two problems:       Hence,      digitization      of   the      business functions will be a
spend about 80% of their work                                                   payroll process became an                   thing of the past.
                                                Collating required payroll
hours      gathering          data     to                                       essential     part     of      paying
                                                information from
calculate salaries and taxes when                                               employees         on   time        and      “What we love about using
                                                employees virtually
processing payrolls manually.                                                   operating a business during                 the product is that everytime
With the recent development of                  Taking into account all the     the pandemic.                               new     tax    reforms     are
mobile technology & cloud                       relief measures on various                                                  announced, the changes
computing, payroll technology                   statutory and regulatory        The Government of India also                happen immediately whereas
                                                compliance matters              heavily      championed            the      our auditors take some time
can     easily      be   catered       to
                                                announced by the                adoption     of    technology       in      to apply them.”
corporations as well as small
businesses. It also no longer                   Government                      business—as an example, it                  - Priyanka G,
requires an esoteric team to                                                    digitized the EPFO and income               Director | HR,
                                             Payroll software solved these      tax filing. The        process of           Beez Innovation Labs Pvt. Ltd.
work on it, as it is largely
                                             problems easily, as:               registration in EPFO is now
scalable,        time-saving,        and
customer-centered.               These          Salary calculations are         completely online, and as of
factors contributed to the rise                 performed quickly and           August 31, 2020, 9.4 crore
in payroll software adoption                    automatically                   people had registered to file
over the years.                                                                 income tax online—the highest
                                                                                number in any year to date.
06

We love that you Love Zoho Payroll
Featured Customer
Leegality

Leegality, a cloud-based SaaS             involved in this process, they
company in India, is on its way           turned to Zoho Payroll. They
to becoming a household                   were      impressed       with     the
name     in    the       business    of   payment          methods,          the
automating                 document       comprehensive           dashboards,
signing. As an eSign, e-Stamp             and the self-service portals for
and      document           workflow      their employees. The seamless
platform,      Leegality       allows     integration      between         Zoho
businesses to sign and collect            Payroll, Zoho People (HR) and
signatures on their documents             Zoho Books (accounting) was               We appreciate your laurels for
completely digitally while also           an added advantage. Zoho's
complying with the relevant               data     security     and    privacy      our support team
stamping laws of India. Their             policy, which is on par with
                                          global best practices, served
                                                                                        I have been a Zoho Payroll             Zoho Payroll is extremely
automated         signing           and   as the deciding factor in their
                                                                                    user since it was launched. The
identification features as well           move to Zoho Payroll.
                                                                                    moment I got the feel of the         services. We appreciate the
as a fully compliant digital              Leegality took just 5 days for
                                                                                    product's UI, I had no second        responsiveness                  and
stamping solution which is                the onboarding process and
                                                                                    thoughts. It is a simple solution    professionalism      from      their
found in no other document                since then has saved 10 hours
                                                                                    that can take care of itself and     support team. With their help,
e-sign        platform.        Since      per     week     on     average      in
                                                                                    did not require our conscious        we've been running our payroll
Leegality is a SaaS company,              processing payroll. The ICICI
                                                                                                                         operations successfully for all
they share in Zoho's ideals and           direct        deposit       payment
                                                                                    team helped us get onboarded         our    employees      in       three
use several applications in the           method        has     made       salary
                                                                                    in just a week and then there
Zoho One suite to automate                crediting a smooth, one-click
                                                                                    was no turning back. It's been       January 2020. We will be
most of their tasks. This has             payment          process.          The
                                                                                    over a year now and we are           looking forward to an excellent
saved    them        a    substantial     company's       employees         also
                                                                                    happy to have chosen Zoho            business relationship.
amount of time and helped                 benefit,       with         complete
                                                                                    Payroll for our HR operations.
their business run smoothly.              visibility and understanding of
                                          their    earnings,      taxes,     and    Sivaram Parameswaran,                Betty Teney
 We found Zoho to be a                    deductions in their payslips.             Co-founder & Chief Creator,          HR Coordinator,
 natural fit as we ourselves are                                                    purpleslate                          Eximp International
 a SaaS company. The                        We     would   rate    the
 advantages           of       a            customer support team a 5
 cloud-based solution are                   out of 5 because the issue
 numerous: instant use with                 resolution   has     been
                                                                                        I have been a loyal customer           Using Zoho Payroll has
 minimal       implementation,
                                                                                    of Zoho Payroll since its launch     eliminated our requirement for
 constant updates & features
                                                                                    and it's grown into a fantastic      a full-time accountant. The
 and immense flexibility.
                                          Going forward, Leegality plans            product. The process is so           application     is    extremely
                                          to continue developing their              smooth that I can work with my       intuitive. The help desk needs
While processing their payroll
                                          product          &       increasing       eyes    closed.     TDS,     EPF     special     mention      for     its
manually,      Leegality       faced
                                          distribution. They believe Zoho           calculation...it's all in here. To   professional and non-intrusive
challenging & time-consuming
                                          products would play a critical            top it all, the customer support     approach. I will happily give it a
tasks    such        as    collecting
                                          role     in   automating         every    is just excellent. It's a complete   five-star   rating   and    highly
investment proofs, computing
                                          aspect of their business to               package.                             recommend it.
                                          ensure smooth operations and
structures,      and          making                                                Gowtham Raj,                         Venkat Ramana Vallabhajoysula,
                                          a great interface for their
individual payments. In an                                                          Director & CEO,                      Founder and CEO,
                                          employees.
                                                                                    Tart Labs                            True Blue Asset Services Pvt. Ltd
07

Democratizing payroll tech: Free payroll
software for emerging businesses
2020 was an unprecedented            Considering this, we at Zoho                                                      proofs, and reimbursement
year, when the world was             Payroll wanted to bridge that        features       that      enable              claims
made acutely aware of the            divide and democratize payroll       businesses to fulfill all their
crucial role that technology         for emerging businesses, to          payroll    processing    needs,
                                                                                                                       and tracking of loans until
plays in everyday business           help them take on payroll            such as:
                                                                                                                       closure
operations. Businesses had to        challenges using technology.
                                                                             Automatic payroll
look for tools that would help       We also believe that when
                                                                             calculation which includes          Sign up for the free payroll
them      conduct     operations     growing    companies       adopt
                                                                             salary, pre- and post-tax           software today and explore
without a hitch while operating      technology from the start, they
                                                                             deductions, and taxes.              the features!
from         homes          and
                                                                             Direct deposit of employees'        www.zoho.com/in/payroll/signup/
                                     manage     payroll    as      they
time when processing payrolls        expand. And that's how we               salaries through ICICI Bank
and       paying      employees      came up with the free version
                                                                             Accurate income tax
promptly was vital, some small       of Zoho Payroll—an absolutely                                               In     case     you   have     any
                                                                             calculation
businesses had a hard time           free, comprehensive payroll                                                 questions regarding the Free
accessing the kind of powerful       software      solution         for      An employee self-service            Edition,           write        to
software that has been making        businesses with 10 or less              portal with which                   support@zohopayroll.com.
payroll              processing      employees.                              employees can view                  We will get back to you as
manageable          for    large                                             payslips and submit                 soon as possible to answer
corporations for decades.                                                    investment details, relevant        your questions.

                                   Bringing top-notch payroll technology
                                              across verticals

                            IT Consulting &               Travel            Construction           Design Agencies
                                Services                                     Business

                          Food & Beverages           Freelancers             Healthcare                  Non-Profits

                              E-learning          Video Streaming             Software                   Marketing
08

     Bid goodbye to long meetings, tons of
    paperwork, and exhaustive calculations.

 Switch to the quick, accurate, and
hassle-free payroll experience that

 Visit us at                                                  Download the App
 www.zoho.com/payroll

 Contact Us
 Sales - sales@zohocorp.com
 Support - support@zohopayroll.com

                           Follow us on social media!

                              We're very excited to be sharing our second
                              anniversary with you! We're feeling a bit nostalgic
                              recounting our origin story, and we would love to
                              hear yours as well. Come, share how you began
                              your journey with us. We have happy surprises for
                              all the stories.

                              To participate in the contest, visit:
                              www.zoho.com/lp/payroll/payroll-contest-2021/
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