A NEW APPROACH TO ESTATE AGENCY - NEXA Bristol
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A NEW APPROACH TO ESTATE AGENCY
3 The NEXA Mission We are a different type of estate agency.
CONTENTS
THE NEXA MISSION
We provide you with a local industry
4 Our services
professional to act as your dedicated
6 Selling your home account manager who will be your single
point of contact. This means you only
8 Buying with NEXA
ever deal with one agent and you receive
10 Letting your property a seamless and transparent service.
12 Commercial Our unique business model rewards
our account managers on a highly
13 Maintenance & Refurbishments
competitive results-based structure that
14 Land & New Homes enables us to source the best people for
the job and create a better experience
16 Part of the community
for you, and a more rewarding and
18 Our Management Team motivating experience for our staff.
Your account manager is personally
assigned to you and will provide a personal
service from start to finish through the entire
journey, available any time of day, enabling
us to create a high-performance culture
and a customer-centric estate agency.
2 3
Text…
OUR SERVICES
OUR SERVICES
HELPING YOU FIND A PLACE TO BUY PROVIDING ACCURATE VALUATIONS
We will act as your agent, proactively sourcing Get in touch with us for a professional, accurate
property that fits your requirements. A valuation based on our detailed market analysis. We
dedicated Client Manager will work on your will also provide you with a market report tailored
behalf to structure a deal that works for you. for you and will be on hand to answer any questions
about the sales process and market conditions.
SELLING YOUR PROPERTY
Experience an ultra-service with your dedicated MANAGING PROPERTY
Client Manager handling every aspect of We provide a full property management service,
your property sale from valuation through to offering complete convenience for you and your
phone enquiries, viewings and solicitors. investment. Our services include rent collections,
rent renewals, property maintenance & supervision.
HELPING YOU TO LET YOUR PROPERTY
We are highly experienced in letting properties and MORTGAGES, PLANNING AND LEGAL SUPPORT
manage a large portfolio of our own properties as We will help facilitate all industry related
well as those of our customers, so we understand requirements such as mortgage arrangements,
and can deliver the service that you need. legal structuring, planning applications, property
upgrades and investment and development advice.
HELPING YOU TO FIND THE RIGHT PLACE TO RENT
Your dedicated Client Manager will work DEVELOPMENT AND INVESTMENT SUPPORT
on your behalf in finding the right property We will share our insights with you on the development
for you right across our portfolio. and investment opportunities in your local area.
4 5
Our approach to selling your property turns the We do our homework and our valuation is
SELLING YOUR HOME
SELLING YOUR HOME
standard UK Estate Agency model on its head. based on a thorough assessment of your
Unlike other agents, we do not assign one agent property together with a full market appraisal
to value the property, another to handle telephone of the area. This enables us to make a confident
enquiries and another to accompany viewings. assessment of the right property value.
Our mission is to have ‘One Agent. One Solution’.
Meaning you get one point of contact who Our aim is to get the value spot on and then
acts as your dedicated account manager from market the property effectively through our many
instruction to sale, using their market knowledge, channels. These include Rightmove, Zoopla, On
expertise and contacts to market your property to the Market, our own website and social media
achieve the best possible result and a dedicated channels. We handle all calls and visits in a warm,
service that sets us apart from our competitors. professional and friendly manner. We place great
importance on the visits we make to the property
ONE EXPERT AGENT WILL HANDLE EVERY with prospective buyers and are rigorous in
ASPECT OF YOUR PROPERTY SALE. THEY WILL: qualifying those prospective buyers. This helps
to ensure we get the best price for your property
l Be responsible for selling your property and
and a timely buyer that stays the course.
the only person you will ever have to deal with
l Handle all potential buyers, viewings and
will know every aspect of your property
l Be personally accountable, responsible and
incentivised for the sale of your property
l Be incentivised to deliver your buyer
with unrivalled customer service
l Provide you with regular feedback,
market analysis, and marketing ideas.
6 7
We value all of our clients and customers, NEED A MORTGAGE?
BUYING WITH NEXA
BUYING WITH NEXA
including vetted, prospective buyers. We want
We work closely with a small, handpicked
them to be ambassadors for NEXA following a
selection of professional mortgage brokers
faultless customer experience.
who can help you find the right mortgage.
Our One Agent: One Solution approach ensures
There are some great deals out there and a good
that we get to know each of our properties in
mortgage broker can help you find them whilst also
great detail, relaying the key facts and strengths
revealing the loopholes and limitations that apply.
specific to each property we market and enabling
us to answer any questions promptly and in a This will help to ensure that you find
helpful manner. the best lender and agreement for your
particular circumstances and plans.
Our approach always means that the agent
accompanying the viewings is the one who has Talk to your NEXA agent and they
the full knowledge of the property and local area will arrange your meeting with one of
so you can have peace of mind that the agent our excellent mortgage brokers.
doing viewings knows the property as if it were
their own and is not just a colleague filling in. NEED A SOLICITOR?
We will facilitate all communications in a timely, Having worked in property in Bristol and beyond
courteous and professional manner at all times for many years, we have built relationships with a
so that you have full transparency and support at number of excellent legal firms and solicitors that
every stage of the sales/purchase process. specialise in property transactions and contracts.
We work closely with these firms to ensure
that our clients have access to the best
legal support available in the city.
Simply talk to your NEXA agent who will help
you find the best solicitor for your needs.
8 9
Our One Agent: One Solution means
LETTING YOUR PROPERTY
LETTING YOUR PROPERTY
GUARANTEED
that your dedicated agent will be
TENANT FIND
TENANT FIND
TENANT FIND
MANAGED
individually responsible for ensuring that
BRONZE
SILVER
FULLY
GOLD
RENT
all your needs are met and that you are LANDLORD
SERVICES
always kept informed and up to date.
Buildings & Contents
insurance available
ADMINISTRATION Accompanied Viewings
We will take care of all the administrative Marketing particulars
elements required to ensure an efficiently run created for your property
Photographs taken
and well managed investment property.
of property
RENEWALS Sourcing & qualifying tenants
Your dedicated Client Manager will ensure Tenancy Agreements
the renewal of your property or be on
Full inventory preparation
hand to find a new tenant if required well
in advance to ensure you suffer from the Optional Deposit
Registration
least amount of void periods as possible.
Full rent collection service
MAINTENANCE Landlord paid by faster
payments each month
We’ll be on hand to organise all and any
maintenance issues and requirements and will Serving of legal notices
do so in a professional and cost-effective way –
Regular property inspections
from every day issues to adhoc emergencies.
Legal action assistance
TENANT PRE-QUALIFICATION
Full maintenance service
Your dedicated Client Manager will
diligently and carefully ensure your tenant Income if the tenant
fails to pay
is the right fit for your property.
Guaranteed contract
start date
10 11
MESSAGE FROM THE FOUNDERS At NEXA we pride ourselves on our end to end
COMMERCIAL
MAINTENANCE & REFURBISHMENTS
service, which prompted us to launch NEXA
Our sister company, G5 Properties, is an investment
Property Maintenance and Refurbishments
and development company and therefore we
to add to our in-house service offering.
intrinsically understand the mindset, approach and
requirements of developers and investors. We have We’ve worked with some fantastic local trades
used this experience to build a different type of people and professionals in the area and have
agency team that can identify and understand value formed a trusted and fully vetted network
and dedicate time and focus in finding the right of maintenance professionals to assist our
development or investment opportunity for you. landlords any time or day of the week.
We understand the powers of income generated
From minor repairs and improvements to
from growing portfolios and understand the unique
larger architectural, planning, building or
opportunities that lie in acquiring projects for
project management support, we have
development purpose.
the expertise to help you get the best
from your investment, including:
DEVELOPMENT CONSULTANCY
We provide a complete development management
l EPC & PAT testing
consultancy package whereby we collate our skills and
partners in property development to create a complete l Painting & decorating
all-in-one development solution for private developers
l Plastering
and investors. We also actively seek to identify and
create unique investment offerings for our registered l Electrical works
investors. Our goal is to achieve financial growth in the
l Plumbing works
shortest amount of time by tailoring an investment
strategy based on the investors needs. l Small & large refurb & extensions
l Project management services
INVESTMENT CONSULTANCY
l General handyman works
We have built a track record in creating investment
portfolios and can generate strategic equity and l Space planning, furniture & fit out
debt capital to residential and commercial real estate
opportunities. Not only do we offer private individuals
portfolio building and portfolio management services,
our investment consultancy offering facilitates
and structures joint venture platforms with various
development projects and partners through project
financing, legal structuring and asset management.
12 13
At NEXA we pride ourselves in our skill- At NEXA we like to be involved from an early stage,
LAND & NEW HOMES
LAND & NEW HOMES
analysing floor plans, design options, unit mix and
set and point of difference in development
pricing strategy. We then create a robust marketing
advisory and project marketing. We have campaign targeted at a specific market demographic
most suited to your property, together with a proven
a track record of working with investors,
customer process strategy for best results.
developers and land owners; and provide a
passionate comprehensive solution within l Creating a unique development marketing
message and point of difference.
land & new homes consultancy, marketing,
l Assigning highly skilled and experienced
sales and the customer experience. account managers to you for best results.
We have created a dynamic and modern l Using varied and proven marketing tools across
various channels to maximise the value of your
approach to deliver high performance property. From professional design, CGIs, photography,
results for developers and land owners. videography and copywriting to cross-channel
marketing using our strong local market presence.
From site acquisition, through to handover
l Superb marketing approach through online
and beyond, NEXA provides the most
listings, sponsored social media posts, print
comprehensive service available in the media, digital media and personal networking.
region with quality checks at all steps to l Comprehensive customer relations,
database management, stock management
ensure consistent performance and results.
and collections process.
Our goal is to derive maximum gain l Delivering a memorable customer
experience at every touch point.
from estate development while
Regular follow ups with solicitors, mortgage
anticipating, analysing and highlighting
l
brokers and other third party stakeholders.
potential risks; advising on planning,
l Delivering a smooth hand-over and
pre-development and feasibility advice post-completion service.
to real estate developers and land l Completing the process with move in
advice, support and customer.
owners on residential and commercial
Completing the process with move in
developments across the South.
l
advice, support and customer gifts.
14 15We believe in delivering only the best service for We are delighted to have joined the
PART OF THE COMMUNITY
PART OF THE COMMUNITY
our customers and sometimes that means that we
exciting, vibrant new community
will bring in experts in related fields to ensure that
we are delivering a comprehensive service for you. at Bristol’s Wapping Wharf.
Having worked in property for many years, we NEXA Bristol is based in a newly-created,
meet a lot of property professionals and are
contemporary space in the trademark
quickly able to spot the best performers and
service providers in a range of related fields. converted shipping containers at
CARGO, offering a stylish and attractive
We work closely with a small number of the
best legal firms in the city. This enables us to
base to meet clients and customers.
recommend a number of firms with the confidence
that they will deliver a first class legal service.
Based alongside CARGO 2, people are
welcome to drop into the new hub to
In a similar way we can introduce you to a
chat with our dedicated client managers
number of excellent local mortgage brokers
who have helped our customers over the about buying, selling, renting, letting,
years to find the right mortgage in what has managing and developing properties
become a rather complex and diverse market.
in Bristol and the surrounding area.
We work closely with our sister property
development company G5. Through this we have
developed very significant in house expertise
in property investment and development.
It means that we understand the many and
various legal and planning hurdles that present
themselves as well as an understanding of
what makes investments work financially.
Whether it’s legal and planning support, digital
marketing expertise or property networks, we
are constantly working together with expert
partners to ensure that our sale and rental
properties are being proactively and vigorously
marketed, our prospective buyers are expertly
supported and our investors are suitably advised.
16 17We are focused on creating a high- OLLY KOHN
OUR MANAGEMENT TEAM
OUR MANAGEMENT TEAM
DIRECTOR
performance culture through quality • Set up own property management, sales and
lettings business with Rob Higgitt (below)
service, which provides a unique • Ran this alongside professional rugby career (Bristol
customer experience. We are always Rugby; Harlequins) and successful food business, The
Jolly Hog Group which includes Pigsty at Wapping
looking to grow our team with the best Wharf, Bristol and retail supply to Sainsbury’s
talent available and are committed to • Joined NEXA in 2019 to offer combined
property and business expertise
disrupting market norms through our
service and results for our customers. Our ROB HIGGITT DIRECTOR
service is distinctly different to that of • Set up own property management, sales and
lettings business with Olly Kohn (above)
the typical and traditional estate agency
• Ran this alongside professional rugby career
because our Client Managers are fully (Bristol Rugby; Scarlets) and independent property
renovation, refurbishment and redesign business
incentivised to work on your behalf and
• Joined NEXA in 2019 to continue to raise standards
fully responsible for our clients’ success. of service for property customers and investors
JAMIE GRAY DIRECTOR
JAKE GREADY • Built highly successful property career in Middle
MANAGING DIRECTOR East overseeing multi-million pound development
• Began his career in estate agency 25 years projects in various countries and heading up one of
ago and is one of the most experienced and the fastest growing estate agencies in Dubai
knowledgeable estate agents in Bristol • Returned to the UK in 2016 to launch NEXA
• Managed offices for Bristol’s largest independent Properties with brother Daniel and apply collective
agent achieving national awards including Estate experience and skills to UK market
Agent of the Year, sponsored by The Times
• Joined NEXA in 2019 to use his local DANIEL GRAY DIRECTOR
knowledge and expertise to lead the Bristol • Launched real estate career during his time as a professional
agency and offer a new model focussed on rugby player (Bristol Rugby) developing and adding value
providing continuity and for the customer to properties through re-design and refurbishment
• Grew portfolio with brother Jamie before
combining experience and shared commitment to
customer service to launch NEXA Properties
18 19NEXA BRISTOL
Unit 28, Cargo 2, Museum Street,
Bristol BS1 6ZA
E: hello@nexabristol.com
T: 0117 3634411
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