A to Z of Services www.rbkc.gov.uk - Grenfell Support
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A to Z of Services www.rbkc.gov.uk
A to Z of services 2018 Introduction This A to Z lists organisations who operate in Kensington and Chelsea, pulled together in one place for your easy reference. It includes information on counselling and support services; activities for children; translation options; and opportunities to catch up with members of your community. Key 11Opening times BBAddress details >>Telephone and mobile ,,Email !!Fax machine 55Website 2
A to Z of services 2018
240 Project
The 240 Project is an arts and health activity centre for people
affected by homelessness, vulnerability and exclusion. The project
runs a wide range of creative arts groups and health-improving
activities. It also offers one-to-one support in life skills such as
cooking for independent living, budgeting, tenant relations, and
working through debt.
11Monday to Wednesday 11.30am to 4pm
BBLatymer Christian Centre
116 Bramley Road W10 6SU
>>020 7221 7530
,,info@240project.org.uk
African Women Care
African Women Care offers advice, information, support and
advocacy enabling women to access health, social care, housing
and welfare benefits, as well as counselling and mentoring for
women who have experienced or are affected by domestic
violence. It offers a drop-in advocacy service and therapeutic
family support for families and community members affected
by the Grenfell Tower disaster. It also provides a dedicated
project worker who can visit families and children at different safe
locations.
11Monday to Friday 9am to 5pm
BBCanalside House
383 Ladbroke Grove W10 5AA
>>020 8969 8389
,,africanwomencare@hotmail.com
3A to Z of services 2018 Al Manaar, the Muslim Cultural Heritage Centre Al Manaar aims to inspire, empower and enable local Muslim peoples from all backgrounds, to reach their true and full potential and hence play an active, positive and participatory role in building stable, cohesive and successful communities at a spiritual, social, economic and cultural level. BB244 Acklam Road London W10 5YG >>020 8964 1496 !!020 8968 2928 55info@mchc.org.uk Baraka Community Association Baraka provides educational support, field trips, advocacy and other services to young people living in west London, particularly those of Somali and ethnic minority backgrounds. Its aim is to support young people as they develop into healthy, socially engaged, confident adults and to help increase their educational and employment opportunities. 1110am to 2pm BBCanalside House 383 Ladbroke Grove W10 5AA >>020 8964 0606 ,,abdullahi.ali@baraka.london / info@baraka.london 4
A to Z of services 2018
Catholic Children’s Society
The Catholic Children’s Society (CCS) provides qualified and
experienced counsellors to deliver one-to-one and/or group
sessions for pupils at the following schools:
• St Charles primary school
• St Francis of Assisi primary school
• St Mary’s primary school
• Sion Manning Girls’ school
CCS also delivers stay and play for children aged 0-5 and their
parents at St Mark’s park.
11Operates from 12.30pm to 4pm, Monday to Friday.
BB73 St Charles Square W10 6EJ
>>020 8969 5305
,,GregB@cathchild.org.uk
Community Living Well – Mother Tongue
Counselling
Delivered by Wandsworth & Westminster Mind, Mother Tongue
Service offers up to 12 free one-to-one counselling sessions in
Arabic and Farsi languages to adults (18+) who are registered
with a GP in Kensington and Chelsea, Queens Park or
Paddington, for the management of mental health difficulties such
as stress, anxiety, depression, symptoms of trauma and culturally
sensitive bereavement support. The sessions are usually held at
St Charles Centre for Health & Wellbeing (weekdays only).
>>07715 636626 / 020 7259 8120
,,mothertongue@wwmind.org.uk
5A to Z of services 2018 Dadihiye Somali Development Organisation Drop-in service – Monday to Friday 10am to 1pm giving information on housing, benefits, education and other forms of support, as well as letter writing, telephoning and translating on behalf of clients. Befriending service – Tuesday, Wednesday and Thursday – 10am to 1pm (we are flexible with timings). Sewing – Tuesday 10am to 3pm Supplementary classes – Friday 5.30pm to 7.30pm only during school terms. Trips and events during school holidays and some weekends (funding permitting). BB1 Thorpe Close W10 5XL >>020 8960 4133 / 020 8968 1039 ,,dadihiyesomali@gmail.com 6
A to Z of services 2018
Early years
Children’s centres are warm and friendly places and welcome
resident families with a child under five. The main centres
are open Monday to Friday 9am to 5pm and Holmfield House
Children’s Centre is also open once a month on a Saturday.
At each centre you will find a team of friendly Engagement
Officers who can talk you through the right services for you and
your family. The centres provide access to counselling therapists
to support children and their parents via our centres. Counsellors
will be present at the centres listed below each week. During the
afternoon they are available at some community-based stay and
play.
11Monday – Golborne / Maxilla Children’s Centre
11Tuesday – St. Quintin Children’s Centre Holmfield House
11Wednesday – Clare Gardens Children’s Centre
(The Space@ClareGardens)
11 Thursday – Holmfield House
11Friday – IIys Booker drop in
Therapists make regular visits to Meanwhile Gardens, St. Quintin
Children with Disabilities, St. Marks Stay and Play, and Little
Wormwood Scrubs.
For more information on each of our centres:
>>020 7361 3320
,,fis@rbkc.gov.uk
55www.rbkc.gov.uk/kb5/rbkc/fis/advice.page?id=yeATj4_gbEQ
7A to Z of services 2018 Epic CIC Our services are aimed at children and young people from 6 up to the age of 19 and 25 for those with a lifelong learning difficulty and/or disability (LLDD). We offer a range of services including: Sport and outdoor education activities, Health and wellbeing services, Employability and alternative education services, Arts and citizenship service and the Serious Youth Violence (SYV) programme. 11Monday to Friday 9am to 5pm (varies for youth centres) BBFirst Floor, 36C Oxford Gardens, London, W10 5UQ >>020 7938 8033 ,,info@epiccic.org.uk 55www.epiccic.org.uk Community Relations Leadership and Peer Education Programme is a bespoke transformation youth led programme targeting 16 - 19 year olds. The programme will work with young people and get them to look at how they manage difficult feelings and situations of conflict, particularly in the aftermath of the Grenfell disaster. They will also learn techniques for communicating more skilfully in conflict situations and increase their understanding of how to build better relations within and between different communities and groups. Within the programme young people will develop their voice and agency by delivering social action projects and pass on their learning through the delivery of peer education sessions to other young people in the local community. Start date: March 2018 ,,Email: community.relations@epicic.org.uk >>Tel: 0207 938 8033 8
A to Z of services 2018
Ethiopian Women’s Empowerment Group
The Ethiopian Women’s Empowerment Group works with all
BAMER women in need, regardless of their country of origin.
The group is based at the Latymer Community Centre, and
provides:
• Zumba and pilates classes
• Advice and information
• Sewing classes
• Outings to different places
• Employability programmes
• Events
• Homework club for children
• Family learning programme for adults
• Coffee morning and English class
BBLatymer Christian Centre
116 Bramley Road W10 6SU
>>020 8969 2608
,,eweglondon@googlemail.com
Full of Life
Full of Life is a local parent-run charity providing support and
services to families, parent carers and their disabled children, and
young adults. It offers free practical advice, support and advocacy
in addition to delivering services for young people with complex
needs.
For more information contact Jenna Fashola
>>020 8962 9994
,,info@fulloflifekc.com
55www.fulloflifekc.com
9A to Z of services 2018 Grenfell Muslim Response Unit The Grenfell Muslim Response Unit was set up by independent volunteers in response to the Grenfell Fire. The project, now hosted by the National Zakat Foundation, is supported by Islamic Relief, Muslim Aid and Aziz Foundation. The team provides 1-1 rep support for families from the tower and surrounding residents and provides a call in service at the Curve. Support provisions include assistance with funerals, bereavement, day to day mobility support, advocacy, respite, education and welfare access. The Grenfell Muslim Response Unit serves all those affected, regardless of race, religion or background. If you have been affected and need urgent support, please email gmru@nzf.org.uk or visit the team at the curve during Wednesday to Friday between 12-5pm. 55www.gmru.co.uk 55www.nzf.org.uk/grenfell Hestia community centres Hestia is a charity working with adults and children at times when they most need support. They provide drop-in counselling and support groups which are open to anyone who needs help. This includes practical and emotional support, including what parents can tell their children about the Grenfell Tower fire and coming to terms with the tragedy. Hestia’s Outreach team helps you access the support you need during the day through an individualised programme and access to groups and support at the Recovery Café. BBGrove Resource Centre, 1 – 9 St Marks Road W11 1RG >>020 7221 0052 BBOremi Centre, Unit 3, Trellick Tower W10 5PA >>020 8964 0033 / 07497 356 463 10
A to Z of services 2018
Hodan Somali community
Serving the Somali community since 2005, Hodan works primarily
with vulnerable people including single mothers and their children,
older people, people with disabilities and/or mental health difficulties,
and young people not in education, employment or training.
BBCanalside House, Office 4, 383 Ladbroke Grove W10 5AA
>>020 8960 5813
,,hodan_somalicommunity@yahoo.co.uk
55www.hodan.org.uk
Journey of Hope
A peer support network for people who are experiencing a sense
of despair. Journey of Hope organises retreats for people who
are isolated, focusing on improving their resilience and sense of
wellbeing.
>>07377 718926
55Emer@journeyofhope.uk
Latimer Community Art Therapy (LCAT)
Art Psychotherapy is a psychological therapy that uses art
media as its primary form of communication within a therapeutic
relationship. It is not dependent on spoken language and can
therefore provide an accessible way to engage with difficult
emotions.
55www.lcat.org.uk
LCAT community services for children and adolescents
BBHenry Dickens Community Centre
St Anns Road W11 4BU
11Monday, Tuesday, Friday and Saturday: after-school times
available for individual and group work; additional times
available on request.
11A to Z of services 2018
BBThe Clement James Centre, 95 Sirdar Rd W11 4EQ
11Term-time Wednesdays (Secondary) and
Thursdays (Primary) after school.
BBAl Manaar – Muslim Cultural Heritage Centre,
244 Acklam Rd W10 5YG
11Saturdays 1.30pm to 3.30pm
BBKids on The Green – Crows Nest Gallery,
3-5 Crowthorne Road W10
11Wednesdays and Fridays (adolescent)
LCAT in schools and nurseries
Avondale, St Charles, St Clements and St James, Oxford Gardens,
St Francis of Assisi, St Thomas’s, Thomas Jones, St Mary’s
and Colville.
Golborne and Maxilla Children’s centre
LCAT services for adults:
Individual and group work available on request
For further information, to request art therapy in a school or to
make a referral, please contact Susan Rudnik.
BBThe Grove Resource Centre,1 – 9 St.Marks Road W11 1RG
11Art Therapy Group – Fridays 2pm to 4pm
BBHenry Dickens Community Centre – St Anns Road W11 4BU
>>07932 054834
,,susan.rudnik@lcat.org.uk
Making Communities Work and Grow
Working mostly with young people from black and ethnic minority
backgrounds, Making Communities Work and Grow has been
working with local communities since 1992. It organises activities,
support and events for children and families, including outreach
work at Ladbroke Grove station; advice and support to young
people; and events for families and children, including residential
12A to Z of services 2018
trips, boxing, taekwondo, football, days out and coffee mornings
for parents. It also runs an Arabic supplementary school on
Saturdays.
11Open Monday to Friday 9am to 5pm
11Youth club opens Thursdays, Fridays and Saturdays 5pm to
10pm (boys) and Sundays and Mondays 5pm to 7pm (girls)
BB19 Golborne Rd W10 5NY
>>020 8969 0722
,,info@mcwg.org.uk
55www.mcwg.org.uk
Munro Health
Munro Health/TA Munro Health Ltd is a charity dedicated to
supporting health and well-being by providing complementary
healthcare to those who have no access to these services.
It covers Westminster, Kensington and Chelsea, Brent and the
surrounding area and offers:
• Acupuncture
• Massage
• Reflexology
• Aromatherapy
• Shiatsu
11Wednesday and Friday 10am to 4pm
BBOffice 4, Canalside House, 383 Ladbroke Grove W10 5AA
>>020 8969 6799
(leave a message; we will call you back)
>>07442 972142
(leave a message; we will call you back)
,,munrohealthcoop@yahoo.co.uk
13A to Z of services 2018 NSPCC Childline Childline works with children and families affected by the Grenfell Tower fire. Childline is open any time, day or night and is answered by a supportive, trained counsellor. Conversations are confidential and you can also get help online. >>Call 0800 1111 55online chat at www.childline.org.uk Online services for adults MIND MIND has an online directory of services and hosts the Elefriends online forum – a supportive online community where you can be yourself and which is a safe place to listen, share and be heard. 55 www.elefriends.org.uk Qwell Qwell offers free, confidential online counselling support for adults (18+). The service provides sessions with qualified counsellors, moderated peer-support and self-help articles. Self-help articles are available 24/7, 365 days a year. 11Counsellors are available Monday to Friday, noon to 10pm and Saturday to Sunday 6pm to 10pm. Limited counselling during public holidays. 55www.qwellcounselling.com 14
A to Z of services 2018
Online services for children and young
adults
Kooth Online Counselling
Kooth is a free, safe and anonymous online counselling and
support service for young people (11 to 19). The service provides
sessions with qualified counsellors, moderated peer-support and
self-help articles. Self-help articles are available 24/7, 365 days
a year.
11Counsellors are available Monday to Friday, noon to 10pm and
Saturday to Sunday 6pm to 10pm.
55www.kooth.com
NHS Go
NHS Go provides online physical and mental health information
and advice for young people under the age of 25.
55www.nhsgo.uk
Open Age
Open Age provides over 100 weekly activities in North
Kensington for older residents from its Second Half and Reed
centres, community venues and over the telephone, including
creative and performing arts, exercise, IT, social groups and
employment and carers programmes.
11Monday to Friday 9am to 5pm
BBSecond Half Centre, St Charles Centre for Health and
Wellbeing, Exmoor Street W10 6DZ
>>Donna Arthur (dedicated to Grenfell) 07467 952564
,,darthur@openage.org.uk
15A to Z of services 2018
Overnight counselling
Overnight counselling is offered for residents in hotels.
Counsellors from Hestia and Total Family Coaching are providing
this service in hotels from 8pm to 3am daily.
Hestia, Central and North West London NHS Foundation Trust,
and the Drug and Alcohol Service are working in partnership to
provide overnight support at the Notting Hill Methodist Church.
You can call teams on:
>>Hestia: 07497 356463
>>Total Family Coaching: 07397 871887
>>Care for Grenfell: 020 7745 6414
Pamodzi
Provides counselling and emotional support to the black and
minority ethnic community and signposts to appropriate services.
Service hours: Monday 10am to 4pm
Tuesday 10am to 4pm
Thursday 10.30am to 7pm
Saturday 10am to 7pm
>>020 8840 3900
,,pamodzi03@aol.com
55www.pamodzinfo.org
People Arise Now – PAN
PAN provides support to ex-offenders, and family members
of prisoners and ex-offenders, through mentoring, well-being
activities and workshops. It also provides ex-offenders with
rehabilitative support, and employable and sustainable life skills.
PAN aims to lower re-offending rates by providing ex-offenders
with the tools to successfully resettle back into the community.
>>020 7952 1245
,,vanessa@peoplearisenow.org
>>www.peoplearisenow.org
16A to Z of services 2018
Telephone services for adults
Samaritans
Samaritans offers emotional support round the clock. Anyone
can contact Samaritans in confidence at any time for free from
any phone on 116 123 (even if you don’t have credit on your
mobile). This number will not show up on your phone bill. Or
you can text 07725 909090.
,,jo@samaritans.org
55www.samaritans.org to find your nearest branch where you can
talk to someone face-to-face.
>>116 123
British Red Cross
The British Red Cross helpline is available to anyone who has
been affected by the Grenfell Tower fire.
>>0800 4589472
The Listening Place
The Listening Place offers face-to-face support for those who no
longer think life is worth living. It offers a warm and welcoming
environment for suicidal people to talk openly about their feelings
without being judged.
>>020 3906 7676
55www.listeningplace.org.uk
17A to Z of services 2018 The Rugby Portobello Trust The Rugby Portobello Trust helps and supports local people by providing facilities, activities and guidance that promote a stable society in the W11 area. The Trust is delivering a number of specific projects in response to community needs following the Grenfell fire. These include a Magic Mums parenting programme; emotional wellbeing sessions; new homes services; grant giving; an adult football project and a community café. BB221 Walmer Road W11 4EY >>020 7229 2928 ,,info@rpt.org.uk 55www.rugbyportobello.org.uk Therapeutic support at Clare Gardens Alternative therapies such as Reiki, massage and reflexology are available to adults affected by the Grenfell Tower fire at Clare Gardens Children’s Centre, as well as a trained clinical therapist. To ensure parents are able to maximise the benefits of the therapies, the Early Years’ Service is able to offer crèche places for children while parents attend these sessions. This service is referral only. Total Family Coaching Total Family Coaching is a team of highly-skilled family and parenting practitioners offering an intensive support package to reduce trauma and enhance the wellbeing of families. It’s a multi- lingual team (covering Arabic, Albanian, Punjabi, Urdu, Hindi and Serbo-Croat) which, via individual and group coaching sessions, is helping families to become more confident in supporting their child’s needs. Total Family Coaching also offers a Grief Recovery Programme to support parents with strategies in helping children deal with loss. 18
A to Z of services 2018
>>07397 871887 / 020 8969 5554
,,info@totalfamilycoaching.co.uk
55www.totalfamilycoaching.co.uk
Westway Trust
The Westway Trust is a charity committed to enhancing the 23
acres of space under the Westway flyover to benefit local people,
making it a great environment to live, work, play and visit. In
response to the Grenfell fire they are offering enhanced services
and support to schools, families and young people, including
supporting family members who have arrived from overseas,
providing crèche facilities, sports provision and workshops/
classes.
11Monday to Friday 9am to 6pm
BBWestway Trust, 1 Thorpe Close W10 5XL
>>020 8962 5720
,,info@westway.org
55www.westway.org
Working with Men
Delivering a range of support for young men at risk including
trauma intervention/therapy, cognitive behaviour therapy and
mindfulness. Support with fathers’ and boys’ development,
education, employment and youth services.
BB34 Grosvenor Gardens SW1W 0DH
>>020 7237 5353/ 020 7394 9333
,,info@workingwithmen.org
55www.workingwithmen.org
19© December 2017. The Royal Borough of Kensington and Chelsea. File ref: 262_41tp
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