Anthem Health Rewards - An integrated wellness solution that motivates your employees toward better health.

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Anthem Health Rewards - An integrated wellness solution that motivates your employees toward better health.
Anthem Health
Rewards
An integrated wellness
solution that motivates your
employees toward better
health.

Anthem Health Rewards is available at an
additional charge.
Anthem Health Rewards - An integrated wellness solution that motivates your employees toward better health.
U.S. Adult Obesity Trends
           1990                                           1999

                                2010
                                                    In 2010, 39% of Americans were
                                                    obese. Medical care costs from
                                                    obesity were estimated at $147
                                                                billion.
                                                            Source: CDC, 2010

     No Data
Anthem Health Rewards - An integrated wellness solution that motivates your employees toward better health.
Our Situation…
We face a national health crisis.
  ▪ More than half of all Americans live with one or more chronic
    health conditions.1
  ▪ The majority of chronic diseases can be prevented through
    lifestyle changes.2
  ▪ The prevalence of obesity among children aged 6 to 11 more
    than doubled in the past 20 years.3
  ▪ Chronic health conditions account for an estimated 75% of the
    nation’s $2 trillion medical care costs, which translates to over
    15% of the U.S. gross domestic product.4

                                1- Center for Science in the Public Interest, The Key to Affordable Health Care Reform: Better
                                Health through Prevention, April 2008
                                2- The Economic and Health Impacts of Obesity, Institute on the Costs and Health Effects of
                                Obesity, National Business Group on Health, February 2009
                                3- The Commonwealth Fund, Bending the Curve, December 2007
                                4- Centers for Disease Control and Prevention. Early Release of Selected Estimates Based
                                on Data from the January-September 2008 National Health Interview Survey. March 2009             3
Anthem Health Rewards - An integrated wellness solution that motivates your employees toward better health.
Employers are responding…
Employers offering financial incentives to boost wellness
programs and employee health.

(Survey included 489 employers with 1,000 or more employees.)
                                                Source: "The Keys to Continued Success:
                                                Lessons Learned from Consistent
                                                Performers," National Business Group on
                                                Health/Watson Wyatt Employer Survey, 2009

                                                                                            4
Anthem Health Rewards - An integrated wellness solution that motivates your employees toward better health.
Poll #1
One third of Americans choose to eat very poorly every
  day. For this group, what percent of their daily calories
  come from junk food?

a) 28%
b) 36%
c) 47%

                                                              5
Anthem Health Rewards - An integrated wellness solution that motivates your employees toward better health.
How do wellness-incentive programs work?
                                                         ...and improved
                                                         wellness and more
                                    …resulting in        favorable cost trends!
                                    positive lifestyle
                                    changes…

 Incentives       …leading to
 can lead to      new behaviors…
 new employee
 choices…

 Incentives        Behaviors           Lifestyle              Wellness
                                                              and Costs

     As part of a comprehensive wellness strategy, incentives can
           encourage new healthy behaviors by employees.

                                                                              6
Anthem Health Rewards - An integrated wellness solution that motivates your employees toward better health.
Evidence of Impact:
 Anthem Consumer-Driven Health study
Incentives helped to drive higher levels of engagement in and graduation
from Anthem's Clinical programs.
                                     20.0%
When looking at all members
                                     18.0%
 identified as eligible for
                                     16.0%
 Anthem's clinical programs,
                                     14.0%
 members who were offered
                                     12.0%
 incentives:
                                     10.0%
    • engaged in Anthem's                                                            Engaged
                                      8.0%
       clinical programs 2.2 times    6.0%                                           Graduated
       more often                     4.0%
    • graduated 2.7 times more        2.0%
       often                          0.0%
                                             Incentive Group   Non-Incentive Group
                                               Subscribers         Subscribers

                                                                 Anthem CDH business
                                                                                                 7
Anthem Health Rewards - An integrated wellness solution that motivates your employees toward better health.
Introducing: Anthem Health Rewards

An integrated and comprehensive total
wellness solution that motivates members
to make healthier choices and positively
impacts lifestyle behaviors.

               Anthem Health Rewards is available at an additional charge.

                                                                             8
Anthem Health Rewards - An integrated wellness solution that motivates your employees toward better health.
An Integrated Wellness Solution

 Anthem Health Rewards is a critical part of a total wellness solution. It is
 designed to increase health and wellness engagement for employees and
 their families.

                                                                                9
Anthem Health Rewards - An integrated wellness solution that motivates your employees toward better health.
A Total Wellness Solution
When Anthem Health Rewards is integrated with Anthem
medical plans, significant results can be achieved by:

  ▪ Identifying specific unhealthy member behaviors
  ▪ Targeting those behaviors with health improvement
    programs
  ▪ Tracking members’ activities
  ▪ Rewarding members for taking actions to help improve
    their health

                                                           10
A Comprehensive Program
Anthem Health Rewards is a complete solution for
you and your employees. It includes:

  ▪ A robust menu of eligible member
    activities
  ▪ A variety of popular rewards
  ▪ On-line tracking tools for members
  ▪ Ongoing member communications
  ▪ Customer service support
  ▪ Timely client reporting

                                                   11
Anthem Health Rewards: Currently Available
• Self-Funded Groups
• States:
  •   California    Wisconsin
  •   Nevada        Indiana
  •   Colorado      Ohio
  •   Kentucky      Missouri
  •   Maine         New Hampshire
  •   Connecticut
• Stay Tuned– a new fully insured program and more
  states coming in January!

                                                     12
Available Now: Self Funded Groups
                       Direct                                                     Points
                                                          Program Focus: A broader group of employees: those with
Program Focus: Employees with current medical needs
                                                          current medical needs and pregnancy, plus a variety of
including disease management and pregnancy
                                                          wellness programs for others

Choose 1-4 programs:                                      Choose 4 or more programs:
• Health Assessment completion                            • Health Assessment completion
• Future Moms—maternity management                        • Future Moms—maternity management
• ConditionCare—disease management                        • ConditionCare—disease management
      ▪ Includes: Coronary Heart Disease, Heart               • Includes: Coronary Heart Disease, Heart Failure,
        Failure, Diabetes, Asthma, COPD                          Diabetes, Asthma, COPD
• Validated Biometric Health Screenings                   • Validated Biometric Health Screenings
                                                          • Better Health On-Line Coaching
                                                              ▪ Weight         • Exercise
                                                              ▪ Smoking        • Insomnia
                                                              ▪ Nutrition      • Stress
                                                          • Self-Reported Activities:
                                                              • Biometric Health Screenings
                                                              • Preventive Care
                                                              • Online Fitness & Nutrition Trackers
                                                              • Adherence to Standards of Care
BONUS!   Special Campaigns—employer-initiated             BONUS!   Special Campaigns—employer-initiated
         activities and events                                     activities and events

Some programs may need to be purchased. Reward Choices: Gift cards, discounts toward health plan costs, account
deposits (HRA, HSA, HSA+, HIA, HIA+, My Incentive Account-not all types available in all states).

                                                                                                                    13
Choose From A Variety of Popular Rewards

   •   Account deposits
       •   Includes (HSA, HSA Plus, HRA, HIA, HIA Plus, and MyIncentive Account)

   •   Discounts toward health plan costs

   • Gift cards to leading national merchants:

                                                                                   14
Anthem Health Rewards Package Highlights
Direct Package                       Points Package

▪ Quick start-up for companies new   ▪ Longer-term perspective
  to incentives                      ▪ Wellness program that target a
▪ Targeted, simple program             wider audience
▪ Shorter program lifecycle          ▪ Offers secure, online points
▪ Emphasis on condition                accumulation and tracking
  management                         ▪ Choice of rewards
▪ Choice of rewards                  ▪ Turnkey employee promotional
▪ Turnkey employee promotional         materials
  materials

                                                                        15
Anthem Health Rewards: A Sample Web Experience

Member logs into
anthem.com…

                        …selects “Get My
                   Rewards”, and moves
                    to the Anthem Health
                    Rewards home page.

                                                 16
Effective Communications for Employers
Available Resources:
  ▪ Comprehensive suite of materials
    in multiple formats (print and
    electronic) to promote incentives
    and wellness in the workplace.
  ▪ Tips on how to use the tools in
    the workplace
  ▪ Email alerts to stay informed
    about new topics that are added
  ▪ Sample communication plans,
    strategies and tactics to support
    employers
  ▪ Custom communications
    calendar for year long planning
    and promotions

                                         17
Anthem Health Rewards: January, 2012

• New State:
  •   California      Wisconsin
  •   Nevada          Indiana
  •   Colorado        Ohio
  •   Kentucky        Missouri
  •   Maine           New Hampshire
  •   Connecticut     Virginia

• All states: New Fully Insured Program
  • packages for three group sizes:1,000+, 100-999, and 2-99
  • packages and availability depend on your state

                                                               18
Available 1/1/12: Fully Insured Groups
Group Size: 1,000+
                          Direct                                                     Points
                                                             Program Focus: A broader group of employees: those with
   Program Focus: Employees with current medical needs
                                                             current medical needs and pregnancy, plus a variety of
   including disease management and pregnancy
                                                             wellness programs for others

   Choose 1-4 programs:                                      Choose 4 or more programs:
   • Health Assessment completion                            • Health Assessment completion
   • Future Moms—maternity management                        • Future Moms—maternity management
   • ConditionCare—disease management                        • ConditionCare—disease management
         ▪ Includes: Coronary Heart Disease, Heart               • Includes: Coronary Heart Disease, Heart Failure,
           Failure, Diabetes, Asthma, COPD                          Diabetes, Asthma, COPD
   • Validated Biometric Health Screenings                   • Validated Biometric Health Screenings
                                                             • Better Health On-Line Coaching
                                                                 ▪ Weight         • Exercise
                                                                 ▪ Smoking        • Insomnia
                                                                 ▪ Nutrition      • Stress
                                                             • Self-Reported Activities:
                                                                 • Biometric Health Screenings
                                                                 • Preventive Care
                                                                 • Online Fitness & Nutrition Trackers
                                                                 • Adherence to Standards of Care
  BONUS!   Special Campaigns—employer-initiated              BONUS!   Special Campaigns—employer-initiated
           activities and events                                      activities and events

   Some programs may need to be purchased. Reward Choices: Gift cards, discounts toward health plan costs, account
   deposits (HRA, HSA, HSA+, HIA, HIA+, My Incentive Account-not all types available in all states).

                                                                                                                       19
For Fully Insured Clients, Group Size 100-999:
   Choose From Three Targeted Packages*
▪ Package A is a great start –a
  direct rewards program

▪ Package B includes self-
  reported activities – a points
  program

▪ Package C involves your total
  population – a points program

▪ Reward Types include Gift
 Cards, discounts towards health
 plan costs, and account
 deposits (where applicable).

 * Some states vary by group size and
 date of availability

                                        * Minimum 500 subscribers   20
Package A – Dollar Awards Program

                                    21
Package B-Points Accumulation Program

Includes Package A
plus these additional programs:

                                        22
Package C-Points Accumulation Program

Includes Package B
plus these additional programs:

                                        23
For Fully Insured Clients, 2-99*:
A Package of Core Programs
  Includes:

         • This program contains our popular and effective
         maternity and disease management programs,
         along with a health assessment incentive.

         • This is a direct rewards program, with Gift Cards

                            * Some states vary by group size and date of
                            availability. Not available in Connecticut.

                                                                           24
Next Steps…
Contact your Anthem Account Manager to:
  ▪ Learn more about Anthem Health Rewards
  ▪ Determine the right package for your business
  ▪ Get started!

                                                    25
Poll #2
Are you planning to contact your Sales Representative for
  more information on Anthem Health Rewards?

a) Yes
b) No
c) Maybe

                                                            26
Anthem Health
Rewards
Appendix
Merchant selection subject to change. State restrictions may apply.

Amazon.com Gift Cards ("GCs") sold by Hallmark Business Connections, an authorized reseller of Amazon.com Gift Cards.
Amazon, Amazon.com, the Amazon.com logo, and the Amazon Gift Cards logo are trademarks of Amazon.com, Inc. or its
affiliates. GCs may be used only for purchases of eligible goods on Amazon.com or its affiliated website Endless.com. GCs
cannot be redeemed for purchases of gift cards. Except as required by law, GCs cannot be reloaded, resold, transferred for
value, redeemed for cash, or applied to any other account. See www.amazon.com/gc-legal for complete terms and conditions.
GCs are issued and © 2010 by ACI Gift Cards, Inc., a Washington corporation.

THE HOME DEPOT® is a registered trademark of Homer TLC, Inc. Anthem Blue Cross and Blue Shield is not affiliated with
The Home Depot®. Gift certificates for The Home Depot® will be issued as a gift card. The Home Depot® is not a sponsor of
this promotion.

Marriott is not a sponsor of this promotion. Marriott is a registered trademark of Marriott International, Inc. All rights reserved.

Sears Holdings Corporation participation is not an in-store offer and is not a sponsor of this promotion. Fulfillment of gift cards
will be done through Hallmark Business Connections. Gift cards are subject to all terms and conditions printed on the gift cards
and are subject to change at Sears Holding Corporation’s discretion.

The Bulls eye Design and Target are registered trademarks and Target GiftCard is a service mark of Target Brands, Inc. All
rights reserved. Terms and conditions are applied to GiftCards. Target is not a participating partner in or sponsor of this offer.

Sports Authority is not a sponsor of this program. Use of Sports Authority names and/or logos are by permission of TSA Gift
Card, Inc.. All rights reserved. Terms and conditions are applied to gift cards.

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Questions?
The Anthem National Accounts business unit serves members of: Anthem Blue Cross Life and Health Insurance Company and Blue Cross of California using the trade name
Anthem Blue Cross in California; using the trade name of Anthem Blue Cross and Blue Shield for the following companies in: Colorado Rocky Mountain Hospital and Medical
Service, Inc. HMO products underwritten by HMO Colorado, Inc. Connecticut: Anthem Health Plans, Inc.; Georgia: Blue Cross and Blue Shield of Georgia, Inc. and Blue Cross
Blue Shield Healthcare Plan of Georgia, Inc.; Indiana: Anthem Insurance Companies, Inc.; Kentucky: Anthem Health Plans of Kentucky, Inc.; Maine: Anthem Health Plans of
Maine, Inc.; Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and
HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain
affiliates only provide administrative services for self-funded plans and do not underwrite benefits; Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products
underwritten by HMO Colorado, Inc., dba HMO Nevada.; New Hampshire: Anthem Health Plans of New Hampshire, Inc.; Ohio: Community Insurance Company; Virginia:
Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of
Vienna, and the area east of State Route 123.; Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWi), which underwrites or administers the PPO and indemnity policies;
Compcare Health Services Insurance Corporation (Compcare), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which
underwrite or administer the POS policies. In 28 eastern and southeastern counties in New York, Empire Blue Cross Blue Shield, the trade name of Empire HealthChoice
Assurance, Inc., underwrites and/or administers the PPO, EPO, POS and indemnity policies. Independent licensees of the Blue Cross and Blue Shield Association. ®
ANTHEM is a registered trademark of Anthem Insurance Companies Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and
Blue Shield Association.

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