Application Information Pack Warehouse Stock Replenishment Assistant
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Application Information Pack
Warehouse Stock Replenishment Assistant
Girlguiding Trading
Atlantic Street
Broadheath
Altrincham
Cheshire
WA14 5EQIntroduction to Girlguiding
Thank you for your interest in the role of Warehouse Stock Replenishment Assistant.
This document provides information relating to the above vacancy and should be used
for information purposes only. The information does not form part of the terms and
conditions of employment.
Girlguiding is the leading charity for girls and young women in the UK.
Thanks to the dedication and support of 100,000 amazing volunteers, we are
active in every part of the UK, giving girls and young women a space where
they can be themselves, have fun, build brilliant friendships, gain valuable life
skills and make a positive difference to their lives and their communities.
We build girls’ confidence and raise their aspirations. We give them the chance
to discover their full potential and encourage them to be a powerful force for
good.
We are a registered charity with a Royal Charter and Bye Laws.
Our income comes from: Membership Subscriptions
Trading Income
Fundraising
Investments
We have over 240 employees based throughout the UK: at our Headquarters in
central London, Trading Service in Cheshire, and Training and Activity Centres
in London, Hampshire, Sussex and Lancashire.
In 2014, Girlguiding had more than half a million members including both girls
and adults.
We are a member of WAGGGS (World Association of Girl Guides and Girl
Scouts); which operates in 145 countries and has 10 million members.Organisational chart
Chief Executive
Director of Director of
Deputy Chief Communications & PR
Executive Guiding Services
Trading Quality & Volunteer Digital Fundraising
IT Finance Human Projects Training & Youth
Service Activity Membership Support Communication & Marketing
Services Resources Programmes
Centres Development
Executive
Directorate SMTThe role of Warehouse Stock Replenishment Assistant Girlguiding is recruiting a Warehouse Stock Replenishment Assistant, reporting to the Warehouse Supervisor, to work within our Trading team: Girlguiding Trading Atlantic Street Broadheath Altrincham Cheshire WA14 5EQ The Warehouse Stock Replenishment Assistant will take responsibility for stock receipt and stock movements within the warehouse operation and assist with order picking/packing as required. The post holder will be responsible for receiving deliveries and accurately book into stock, liaising with Supervisory Team over any queries. He/she will move stock to storage or shelving as required, as well as actioning reports (and requests) to replenish picking rack stock in order to support an efficient pick and pack operation. Applications The closing date for applications is 10 April 2015 at 9am. Please complete the application form and equal opportunities monitoring form and return by email to hrvacancies@girlguiding.org.uk. Alternatively, post to Human Resources, Girlguiding, 17– 19 Buckingham Palace Road, London SW1W 0PT. Candidates will be shortlisted on the basis of the application form. Those who are successful at this stage of the process will be invited to attend an interview. Unfortunately we are unable to give feedback to those who are not shortlisted; however, we will, if required, provide feedback to those who have attended an interview. Interviews Interviews will be held in the week commencing 20 April 2015 at Girlguiding Trading, Atlantic Street, Broadheath, Altrincham. Cheshire. WA14 5EQ Please note that it is not Girlguiding’s policy to reimburse applicants in respect of travel expenses to attend interviews.
Job Description
Basic job details Grade: 4
Job Title: Warehouse Stock Reports to: Warehouse Supervisor
Replenishment Assistant
Department: Trading Service
Overall purpose of job
To take responsibility for stock receipt and stock movements within the warehouse
operation and assist with order picking/packing as required
Main areas of responsibility
To receive deliveries and accurately book into stock, liaising with Supervisory
Team over any queries
To move stock to storage or shelving as required
To action reports (and requests) to replenish picking rack stock in order to
support an efficient pick and pack operation
To keep knowledgeable and up to date on Girlguiding product ranges and apply
accurate stock rotation procedures
To ensure all stock movements are accurately recorded on the FATS operating
system
To operate and maintain Fork Lift Truck as part of stock movement procedures to
highest safety standards
To assist in the picking and packing operation as and when required
To maintain accurate processing of customer addresses, post books and manifests
as part of dispatch process
To assist in the annual stocktake procedures
To carry out all duties within Health and Safety requirements and maintain high
housekeeping standards within the warehouse operation
To contribute to the work of the team as a whole to ensure an effective
operation that delivers excellent customer service
Knowledge and skills
To have a thorough knowledge and understanding of stock procedures within the FATS
operating system is required, and a focussed vigilant approach adopted, in order to
ensure that:
all stock movements are correct and recorded accurately, and
replenishment procedures are timely and accurate in order to maintain and
support an efficient pick and pack operation
To be fully trained and certified Fork Lift truck operator.
To have an awareness of the inherent dangers of a warehouse environment is required
to support high standards of housekeeping and a safe compliant working environment
To picking and pack to a high degree of accuracy to ensure good customer serviceProblem solving Stock movements are largely routine and controlled through established procedure, however when issues are detected liaison and investigation will be required with the Warehouse supervisory team, the Buying team and on occasions the Accounts team in order to find an appropriate solutions that ensure accuracy of stock records. Innovation To have proactive engagement with working procedures is required and a willingness to seek improved ways of working that decrease the chances of stock inaccuracy and improve warehouse efficiencies Planning & decision-making To respond to fluctuating workloads by assigning priorities. Interpersonal skills To be able to communicate well with warehouse colleagues in order to support them in the pick and pack operation, and accurately with other Department s onsite, especially the Buying team when discussing booking in queries/problems People development and leading To provide assistance to colleagues by answering queries and questions Monetary responsibility: Booking in procedures impact significantly on the Accounts processes, so although there is no direct monetary responsibility is required the role plays an important part in the financial process Additional information To undertake any other duties that may reasonably be required to fulfil the duties of this post.
Person Specification
Essential or
Criteria Assessment
Desirable
Skills
The ability to follow procedures A/I E
Able to work accurately, paying attention to detail A/I E
Able to investigate problems and help drive solutions A/I E
Able to organise workload to meet deadlines A/I E
Experience of
Working in a warehouse environment A/I E
General warehouse administration and procedures A/I E
Using computer based systems for stock management processes
A/I E
and to investigate queries
Working in a supportive team environment and delivering team
A/I E
goals
Fork Lift Truck operation A/I D
Knowledge of
Health and safety requirements in a warehouse environment A/I E
Values
Understanding of an Equal Opportunities environment A/I E
A = Application Form I = Interview T = TestTerms & Conditions Contract Type This post is a full-time permanent post. Location You will be based in Girlguiding Trading, Atlantic Street, Broadheath, Altrincham, Cheshire, WA14 5EQ Salary/Rate Your salary for the position is £15,789.00 per annum. Working Hours Normal hours of work are Monday to Friday 9am to 5pm with one hour for lunch. However, you may be required to work at times other than and in addition to your normal hours of work. Probationary Period The post will be subject to a probationary period of 26 weeks. Medical and Criminal Records Check Employment is subject to satisfactory receipt of a medical and criminal records disclosure check. Holidays 25 days’ paid holiday per annum plus bank holidays. This increases after two years’ services as on 1 January to 26 days, and then a further one day for every two years of service, up to a maximum of 30 days for 10 years’ service and above. Holidays and bank holiday allowance will be pro-rata for part-time and fixed-term employees.
Terms & Conditions Notice Period During the probationary period, the period of notice required is one week by either party; or four weeks thereafter. Benefits Pension Scheme Upon completion of three months’ service you will be eligible to join the Girlguiding Group Personal Pension scheme. The scheme is contributory. Full details are available from Human Resources. Interest-Free Season Ticket Loan You may apply for a loan to assist you with your journey to work upon successful completion of the probationary period. Simply Health You will have access to a voluntary healthcare plan that provides cash to employees to cover the cost of everyday healthcare, dental and optical bills. For more information regarding the employee benefits at Girlguiding, please refer to the Employee Benefits Guide in the benefits section of the website.
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