AWARDS - 03.05.2017 GROSVENOR HOUSE HOTEL, LONDON - Kite Human Capital

 
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AWARDS - 03.05.2017 GROSVENOR HOUSE HOTEL, LONDON - Kite Human Capital
In association with:

  AWARDS

                 03 .0 5 . 20 1 7

    G RO SV E N O R H O U S E H OT E L , LO N D O N

@RecruiterAwards | #recruiterawards | #recruiterwinners
AWARDS - 03.05.2017 GROSVENOR HOUSE HOTEL, LONDON - Kite Human Capital
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2 l RECRUITER AWARDS 2017
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                                    A WORD
FROM OUR SPONSOR
In a year of such fundamental           for the time being. Although Sterling
change, it is comforting to see that    may have taken a battering, the
some things remain constant. It’s       future for UK plc remains brighter
May, so it’s that time of year when     than ever.
we come together as an industry to         It is regrettable that the greatest
celebrate the 'Best of the Best'. And   threat to our industry comes not
Anderson are immensely proud to         from such huge economic change,
once again be the Recruiter Awards      but from the apparent growth in
headline sponsor.                       public and government sentiment
                                        that recruitment, particularly
                                        temporary recruitment, should be
                                        consistently subjected to negative
                                        headlines and a desire to root out
                                        every indiscretion and ignore every
        "TONIGHT, WE                    success. Instead of praising this
       BRING TOGETHER                   sector for its help in keeping the cogs
      CONTENDERS IN 31                  of industry oiled and our economy
    INDUSTRY CATEGORIES                 strong, we are sometimes vilified and
      WHO WILL ALL GO                   condemned. Perhaps through a lack
     HOME THIS EVENING
                                        of understanding rather than intent,      provider into a
      WORTHY WINNERS"
                                        the government apparently chooses         multi-faceted,
                                        to manipulate public opinion rather       multi-national
                                        than effectively police bad practice.     support services
                                           By way of stark contrast, these        provider. We firmly
                                        Recruiter Awards are testament to         believe that the future has
   Who could have seen only 12          the fact that there is so much within     never been more promising.
months ago the tumultuous political,    the recruitment industry that is             Put your head in the sand and
legislative and social change that      good and worthy of praise. Tonight,       continue to do things as you
has occurred this past year? In May     we bring together contenders in 31        always have and the future looks
2016 our political future was in the    industry categories who will all go       bleak. Innovate and be prepared
hands of David Cameron; George          home this evening worthy winners.         to do things differently, there is no
Osborne held the nation’s purse         Congratulations go to you as well         boundary to success. Next year
strings and whatever your political     and to all runners-up. Even to be         it could be you or your company
persuasion, we were all reasonably      nominated says so much about your         applauded as the 'Best of the Best'.
sure of a 'no' vote on Brexit.          company and its aspirations.
   Roll the clock forward to the           Notwithstanding this, given the        Barry Roback, Director,
present day and it is Teresa May,       threat we face, it would be easy to       Anderson Group
Philip Hammond and 'Brexit' that        be despondent. But now is the time
collectively influence our economic     for strength and positivity. The future
future.                                 offers those with vision and who are
   Changes of this magnitude could      willing to think outside the box, such    For further information please visit:
have destabilised the UK economy.       wonderful opportunities. Anderson         www.andersongroup.uk.com
But the prophets of doom and gloom      are a prime example of this as we         Telephone: 0333 8000 800
appear to have got it wrong, at least   morph from a contractor solution          Email: enquiries@andersongroup.uk.com

                                                                                            RECRUITER AWARDS 2017 l 3
AWARDS - 03.05.2017 GROSVENOR HOUSE HOTEL, LONDON - Kite Human Capital
RECRUITER AWARDS 2017
                                               Greetings!
                                               The past 12 months have been a
                                               tumultuous time for the UK business
                                               world – as well as for the entire global
                                               community – and with our glittering
                                               Awards evening, we have aimed
                                               to give the ‘best of the best’ in the
                                               recruitment industry and profession
                                               the chance to revel in well-deserved
                                               success.
                                                  Whilst the details and techniques
                                               may change, the recruitment story
                                               itself – putting the right people in the
                                               right roles – is a constant. No matter
                                               how world conditions stir, surge and
                                                                                          "WE HOPE YOU HAVE
                                               churn, there will always be demand         ENJOYED A MAGNIFICENT
                                               for people who will use the breadth        EVENING TONIGHT AT THE
www.recruiter.co.uk                            of their expertise to carry out work,      VERY HEART OF THE ENGINE
                                               and there will be organisations willing    THAT DRIVES THE UK AND
REDACTIVE MEDIA GROUP
                                               to pay for the services of those who       GLOBAL ECONOMIES –
17-18 Britton Street
London EC1M 5TP                                can demonstrably tap into the right        RECRUITMENT!"
                                               talent banks.
EDITORIAL                                         We live on the edge of our seats at       Congratulations to all our
T 020 7880 7606                                the moment as we await the next big        Recruiter Award winners and
                                               world event, but we can be sure of         shortlisted individuals and
SPONSORSHIP & ADVERTISING                      one thing: recruiters will be amongst      organisations!
T 020 7880 7607                                the first to recognise the immediate
                                               needs following and identify and           DeeDee Doke
SUBSCRIPTIONS                                  deliver the best possible solutions.       Editor, Recruiter/recruiter.co.uk
To receive a regular copy of Recruiter,
the leading magazine for recruitment
and resourcing professionals,
telephone +44 (0)20 8950 9117
or email redactive@abacusemedia.com
                                               TONIGHT'S HOST
                                               HENNING WE H N

                                                                             Comedian Henning Wehn is the (unofficial)
© 2017 Redactive Media Group. All                                            German Comedy Ambassador to the United
rights reserved. This publication (and any                                   Kingdom. This is not the easiest of jobs because
part thereof) may not be reproduced,                                         Germans allegedly do not have a sense of
transmitted or stored in print or electronic
                                                                             humour. Henning does not find that very funny.
format (including but not limited to any
online service, any database or any part of                                    Henning took office after watching an open
the internet) or in any other format in any                                  mic night that left him convinced that he would
media whatsoever, without the prior written                                  do better, and has been performing as the self-
permission of Redactive Media Group.                                         styled German Comedy Ambassador ever since.
                                                                               Initially intending to stay for just a year in
Redactive Media Group accepts no liability
for the accuracy of the contents or any                                      Britain, Henning claims to have been seduced by
opinions expressed herein. The publishers      the country’s weather, cuisine and hospitality. He’s now a regular on the club
cannot accept liability for any loss arising   and comedy festival circuit, and has toured the UK with wry insights on the
from the late appearance or non-               age old rivalry between his new home and his native land. Whether it’s sport,
publication of any advertisement for any
reason whatsoever. ISSN 1475-7478
                                               economics, politics or war, Henning subtly mocks the stereotypes of both
                                               nations, brilliantly sending up Britain’s indifference and fondness for
                                               nostalgia and Germany’s efficiency and logic.

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CONTENTS
A Word from our Sponsor      03   Recruitment Industry Supplier   18   Most Effective Employer         36
                                  of the Year                          Brand Development
Welcome to the Recruiter     04
Awards 2017                       Best Recruitment Agency         19   Recruitment Technology          37
                                  Marketing Team                       Innovation of the Year
The Judges                   06
                                  Best Public/Third Sector        20   In-House Innovation             38
Recruiter Awards Roll of     09   Recruitment Agency                   in Recruitment
Honour Winners 2017 & 2016
                                  Best Graduate                   21   Outstanding Outsourced          39
                                  Recruitment Strategy                 Recruitment Organisation

                                  Best Apprentice/School          22   Agency Recruitment Leader       40
                                  Leaver Recruitment                   of the Year
                                  Strategy
                                                                       In-House Recruitment Leader      41
                                  Best Candidate Care             23   of the Year

                                  Best Client Service             24   Best In-House                   42
                                                                       Recruitment Team
                                  Best Candidate Experience       25
                                                                       Recruitment Industry            43
                                  Best Banking/Financial          27   Entrepreneur of the Year
                                  Services Recruitment
                                  Agency                               Recruiter Impact Award          44

                                  Best IT/Technology              29   Recruitment Agency              45
                                  Recruitment Agency                   of the Year-Micro
Best New Agency              11                                        (up to 10 employees)
                                  Best Construction &             30
Best Job/Careers Board       12   Engineering Recruitment              Recruitment Agency              47
                                  Agency                               of the Year-Small
Most Effective Recruitment   13                                        (11-49 employees)
Marketing Campaign                Best Professional Services      31
                                  Recruitment Agency                   Recruitment Agency              49
Most Effective Back          15                                        of the Year-Medium
Office Operation                  Best International              33   (50-249 employees)
                                  Recruitment Agency
Most Effective Compliance    17                                        Recruitment Agency               51
Operation                         Best Temporary                  35   of the Year-Large
                                  Recruitment Agency                   (250+ employees)

                                                                                 RECRUITER AWARDS 2017 l 5
AWARDS - 03.05.2017 GROSVENOR HOUSE HOTEL, LONDON - Kite Human Capital
THE JUDGES
OUR JUDGING PANEL COMPRISES LEADING EXPERTS AND SPECIALISTS FROM
THE WORLD OF BUSINESS, HR AND RECRUITMENT. WE ARE EXTREMELY
GRATEFUL FOR THE TIME AND INSIGHT THEY HAVE INVESTED IN STUDYING
THE ENTRIES AND SELECTING THE CREAM OF THE CROP IN RECRUITMENT.

HARALD                 GREGORY                MARCUS               TOM
ACKERSCHOTT            ALLEN                  ARCHER               BAKER             JAMES
Founder                Global Head            Partner              Global Head of    BALLARD
Ackerschott and        of Talent Aquisition   Clearwater           Resourcing        Director
Associates             Lloyd's Register       International        Imperial Brands   Annapurna

NIGEL
BARKER
Group Head of          JOHN                   MATT                 SHEREEN           SIMON
Resourcing             CHAPLIN                CHURCHWARD           DANIELS           HARDMAN
London Stock           Executive Director     Director             Head of HR        Chief Operating Officer
Exchange Group         EY                     Asoria Group         Caffe Nero        Oxehealth

                                              SHERI                JON               SHARON
GUY                    JUSTIN                 HUGHES               HULL              KARDAM
HAYWARD                HUGHES                 OpenPage Associate   Group Head        Head of Talent
CEO                    Managing Director      Director             of Resourcing     Acquisition - Europe
Goodman Masson         Mission Excellence     PageGroup            Carillion         Mastercard

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                                                                                            HAMISH
ADRIAN                TARA                 ANDREW                ANNA                       PERRY
KEARSEY               LESCOTT              MOUNTNEY              PARFITT                    Partner
Equity Analyst        Managing Director    Founding Partner      Head of HR                 Charles Russell
Panmure Gordon        Recruiter Republic   Aspen In-House        Oliver Bonas               Speechleys

                                                                 ADRIAN
CATHERINE             STEVAN               CLAIRE                SHOOTER                    STEVE
POSSAMAI              ROLLS                RUSKIN                Resourcing and             SOLOMON
Director of Talent    Partner              CEO                   Inclusion Director         Director
Capita                Deloitte             Cambridge Network     The Co-op                  NatWest Bank

                                                                 SUE
TIM                                        SUE                   WEEKES                     NELE
STEAD                 SYBILLE              WARMAN                Specialist in              ZGAVC
Partner               STEINER              Senior HR Director,   Recruitment                Programme Manager
Squire Patton Boggs   Partner              Northern Europe       Technology                 British Standards
(UK)                  Irwin Mitchell       SAS                   Recruiter Contributor      Institute

                                                                                      RECRUITER AWARDS 2017 l 7
AWARDS - 03.05.2017 GROSVENOR HOUSE HOTEL, LONDON - Kite Human Capital
#PapworthTrust100                            Join us

                            F or 100 years, we have been
                            supporting disabled people
                            get the care, work and housing
                            they need.

                            We support thousands of disabled
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                            We are proud of our history.
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                                                                  C E L E B R AT I N G
 0800 952 5000
 info@papworthtrust.org.uk
 www.papworthtrust.org.uk                                         Y E A R S
8 l RECRUITER AWARDS 2017
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2017 WINNERS                                                       AWARDS            2016 WINNERS                                                       RS

                                                     In association with:

Best New Agency                                                                  R   Best New Agency
Primary Care People
                                                                              NNE    Evolve Hospitality
                                                                             I
Best Job/Careers Board
CareersinAudit.com
                                                                            W        Best Job/Career Board
                                                                                     myjobscotland.gov.uk with Spider Online
Most Effective Back Office Operation                                                 Best Embedded Recruitment Team
Gravitas Recruitment Group                                                           Single Resource with Greencore Group UK
Most Effective Recruitment Marketing Campaign                                        Most Effective Back Office Operation
IMPACT – Police Now in partnership with Tonic                                        Morgan Hunt UK
Most Effective Compliance Operation                                                  Most Effective Recruitment Marketing Campaign
Charles Hunter Associates                                                            Pink Squid with Jaguar Land Rover
Recruitment Industry Supplier of the Year                                            Best Recruitment Agency Marketing Team
Amberjack                                                                            InterQuest Group
Best Recruitment Agency Marketing Team                                               Best Public Sector Recruitment Agency
Fircroft                                                                             TTM Healthcare
Best Public/Third Sector Recruitment Agency                                          Best Graduate Recruitment Strategy
Sanctuary Personnel                                                                  Tata Consultancy Services
Best Graduate Recruitment Strategy                                                   Best Apprentice/School Leaver Recruitment Strategy
Lloyds Banking Group with Capp & Co                                                  Pret A Manger
Best Apprentice/School Leaver Recruitment Strategy                                   Best Candidate Care
Go North East with Gateshead College                                                 Sanctuary Personnel
Best Candidate Care                                                                  Best Client Service
Recruiter Republic                                                                   First Point Group
Best Client Service                                                                  Best Candidate Experience
Sanctuary Personnel                                                                  Grant Thornton with The Project Box
Best Candidate Experience                                                            Best Banking/Financial Services Recruitment Agency
SAP’s Assessment Strategy to Revolutionise Candidate Experience –                    Kite Consulting Group
SAP in partnership with The Chemistry Group and GameSparks
                                                                                     Best IT Recruitment Agency
Best Banking/Financial Services Recruitment Agency                                   Evolution Recruitment Solutions
Kite Consulting Group
                                                                                     Best Construction & Engineering Recruitment Agency
Best Construction & Engineering Recruitment Agency                                   Carbon60
CarmichaelUK
                                                                                     Best International Recruitment Agency
Best International Recruitment Agency                                                First Point Group
ICP Search
                                                                                     Best Professional Services Recruitment Agency
Best IT/Technology Recruitment Agency                                                TTM Healthcare
Annapurna Recruitment
                                                                                     Best Temporary Recruitment Agency
Best Professional Services Recruitment Agency                                        HCL Workforce Solutions
TTM Healthcare
                                                                                     Most Effective Employer Brand Development
Best Temporary Recruitment Agency                                                    SAP
Sanctuary Personnel
                                                                                     Recruitment Technology Innovation of the Year
Most Effective Employer Brand Development                                            TempBuddy
LV= Employer Brand 2016 – LV= in partnership with ThirtyThree
                                                                                     Innovation in Recruitment
Recruitment Technology Innovation of the Year                                        Rare – Contextual Recruitment System
Amberjack
                                                                                     Outstanding Outsourced Recruitment Organisation
In-House Innovation in Recruitment                                                   Amberjack
SAP’s Innovative Assessment Strategy – SAP in partnership with
                                                                                     Recruitment Agency of the Year (Up to 75 Employees)
The Chemistry Group and GameSparks
                                                                                     LMA Recruitment
Outstanding Outsourced Recruitment Organisation
                                                                                     Recruitment Agency of the Year (76-200 Employees)
Pertemps
                                                                                     Goodman Masson
Recruitment Agency of the Year – Micro (up to 10 Employees)
                                                                                     Recruitment Agency of the Year (201+ Employees)
JDR Energy
                                                                                     Morgan Hunt UK
Recruitment Agency of the Year – Small (11-49 Employees)
                                                                                     In-House Recruitment Leader of the Year
Kite Consulting Group
                                                                                     David McArthur – Department for Work & Pensions/Jobcentre Plus
Recruitment Agency of the Year – Medium (50 – 249 Employees)
                                                                                     Agency Recruitment Leader of the Year
Investigo
                                                                                     Scott Davies – Hallam Medical
Recruitment Agency of the Year – Large (250+ Employees)
                                                                                     In-House Recruitment Team of the Year
Search Consultancy
                                                                                     Great Western Railway
Agency Recruitment Leader of the Year
                                                                                     Recruitment Industry Entrepreneur of the Year
Leon Howgill - Advanced Resource Managers
                                                                                     Tony Goodwin – Antal International
In-House Recruitment Leader of the Year
Kesh Ladwa - Warwickshire Police and West Mercia Police
Recruitment Industry Entrepreneur of the Year
Rob Wilde – Volcanic
Best In-House Recruitment Team
KIMS Hospital
Recruiter Impact Award
Rosaleen Blair, CEO, Alexander Mann Solutions
                                                                                                                           RECRUITER AWARDS 2017 l 9
AWARDS - 03.05.2017 GROSVENOR HOUSE HOTEL, LONDON - Kite Human Capital
UK based company managed              We pride ourselves on our first class     We currently offer fully compliant
      by Directors with over 30          service, whether that means developing        solutions such as Umbrella,
     year’s experience in payroll,      new models or improving the functionality     Traditional PAYE, CIS, Limited
         accounting and tax.                       of our online portals.           Company and other self-employed
                                                                                                 models.

    We don’t just look at providing a        We help guide your contractors                 One of the fastest
      service, we take an invested             through every process from                   growing payment
     interest in our client’s vision,       registrations to payments, making              intermediary in the
    knowing if you're successful we           the transition easy and quick,                       UK.
               will be too!                leaving your candidates with peace
                                            of mind they will be receiving the
                                                       best service.

  @BishopsgatePay
  /BishopsgatePay
     10 l RECRUITER AWARDS 2017
www.bishopsgatepay.co.uk
WINNER
B E ST N E W AG E N CY

IN THREE YEARS, PRIMARY CARE
                                                            JUDGES'
PEOPLE HAS GROWN FROM A                                    COMMENTS
COMPANY WITH THREE PEOPLE AT
                                                     "PRIMARY CARE
INCEPTION INTO AN ESTABLISHED
                                                    PEOPLE PROVIDED
MEDICAL PERSONNEL
                                                      THOUSANDS OF
RECRUITMENT CONSULTANCY                            ADDITIONAL HOURS
WITH 50 STAFF AND A TURNOVER                        TO OUT-OF-HOURS,
OF MORE THAN £11M.                                    RESULTING IN
                                                  BETTER HEALTHCARE
The company’s admirable vision is                        ACCESS"
to revolutionise primary healthcare
and transform lives though its values
of excellence, passion and integrity.
Primary Care People’s Interim GPs            indemnity insurance policy covering
solution was set up to help solve            GP candidates, increasing OOH
the dire shortage of GPs, whereby            capacity, relieving hospital A&E
practices were paying premium rates          departments and overworked GPs.
for locums.                                  This allowed the recruiter to provide
  Out-of-hours (OOH) GP access               thousands of additional hours to
has dwindled in the past five years          OOH, resulting in better healthcare
due to the overwhelming cost of              access to the UK population.
indemnity insurance, which has                  Another example where Primary           proposition to the right candidate,
made it commercially unviable                Care People demonstrated its               and the recruiter did this by
for many GPs to cover OOH. This              excellence in the sector was in            thoroughly researching the location
has meant that GP surgeries are              sourcing and filling a GP vacancy          and presenting it as an attractive
under more pressure during normal            in a remote area in rural Cumbria.         option. The role had been vacant for
working hours. Primary Care People           The greatest challenge was putting         more than 12 months when Primary
has sourced and funded its own               across the real attractions of the         Care People found the right GP.

 CATEGORY SPONSOR

Bishopsgate offer a                                       navigate our way through
comprehensive range of                                    a whole raft of legislative      FIN
payment methods to suit a                                 changes and government              AL
multitude of contract                                     policies.                                    I ST
requirements. Two of our                                Here at Bishopsgate, we have                          S
stand-out methods are PAYE                      seen the advantages of joining the
Umbrella and the Agency CIS                  industry at such a testing time, and
(Construction Industry Scheme) scheme.       having successfully and proactively
   When Bishopsgate began trading in         embraced the changes that have taken

                                                                                             yyBaltimore
2012, legislation changes in the industry    place, have grown rapidly into a highly
                                                                                                         Consulting
                                                                                             yyHunter
had been fairly few and far between,         compliant and well established
and payment intermediaries had a             payment intermediary and business                        Bond
relatively undisturbed time. It is safe to   provider.                                       yyRemedium Partners
say that since that time we have had to      www.bishopsgatepay.co.uk

                                                                                                 RECRUITER AWARDS 2017 l 11
WINNER
B E ST JO B/CARE E RS BOARD

LAUNCHED IN 2005, THIS                   has been quick to invest in keeping
PRIVATELY-OWNED SPECIALIST               up with tech and industry advances
SITE IS AN INDUSTRY-LEADING              in its recruiter and candidate user-
JOB BOARD AND CAREER                     experiences.
RESOURCE FOR AUDIT, RISK,                   Along with an upgrade to a
COMPLIANCE AND CYBER                     fully responsive and social media-
SECURITY PROFESSIONALS, FROM             integrated site, as well an enhanced
GRADUATE TO DIRECTOR LEVEL.              search, CV uploading and email
                                         functionality.
The site also hosts more than 290           The firm’s team are always looking
career advice articles and provides      for new ways to provide a better
regular analysis and commentary          service to users, as well as cater       and Zopim, the new online instant
for global accountancy publications      for their work-life balance and          messaging service adopted in 2015,
and career sites. It also conducts       emotional wellbeing.                     as well as step-by-step guides for job
yearly research into the latest trends      The site currently hosts more         posting and CV searching .
among its candidate audience.            than 290 articles, including the           As a further way to engage
  The site reached 191,000               ‘Audit Agony Aunt’ section, where        with candidates and provide
registered candidates last October,      jobseekers can direct questions to       useful information for the industry,
and 30,000 searchable CVs in the         the firm’s professional careers coach.   CareersinAudit.com has conducted
CV database.                                Also, the account management          an annual survey to monitor job
  With 4,500 new candidates joining      team offers feedback and advice          search trends within the industry for
each month, CareersinAudit.com           to recruiters on the phone, email        the past seven years.

                                                                                     FIN
                                                                                        AL
                                                                                                 I ST
                                                                                                        S

                                                                                       • Dice

                    "CAREERSINAUDIT.COM OFFERS EXCELLENT
  JUDGES'           COMMUNITY ENGAGEMENT AND CANDIDATE
 COMMENTS
                    ACQUISITION STATS, AS WELL AS BEING
                    CLEARLY ALIGNED WITH THEIR AUDIENCE"

12 l RECRUITER AWARDS 2017
WINNER
M OST E FFEC TIVE RECRU ITM E NT MARKE TI N G CAM PAI G N

WITH ITS GRADUATE                         players get a taste of life for frontline
RECRUITMENT AND LEADERSHIP                Police Now officers by tackling six
INITIATIVE, POLICE NOW WANTED             challenges, all based on real cases.
A CAMPAIGN WITH A DIFFERENCE,                The on-campus/outdoor activity
ONE THAT REFLECTED THE                    promotion had to engage directly
TYPE OF POTENTIAL OFFICER                 with students, but also show that the
IT WANTED ON THE FORCE. IT                force was about creating long-term
ALSO NEEDED TO GET PAST THE               societal change, rather than just a
MISCONCEPTIONS OF POLICING,               short-term reduction in crime.
RAISE BRAND AWARENESS AND                    Tonic built a launderette, with an
GENERATE BUZZ.                            immersive interactive challenge at
                                          its heart. The case involved a major
Brand agency Tonic was tasked with        drug and prostitution issue, involving
creating a cross-platform campaign        three locations – the launderette,
that attracted candidates who had         a betting shop, and a mother and
not considered policing before – a        baby safe house. It hoped to create
call-out to a community of graduate       a memorable experience, packed              FIN
change-makers; students wanting to        with emotional power that used a real          AL
make a difference in society.             case to bring the role of a Police Now               I ST
   The campaign – a media ad,             officer to life.                                            S
website, game, film, on-campus/              The campaign is proving to be
outdoor activity and social media         highly successful, with the quality of
promotion – also had to cater for         applications being higher than last
the BAME targets of 20% across the        year. The on-campus/outdoors events         yyOpen your eyes – HCA
19 police forces Police Now currently     have proven to be more cost-effective        Healthcare UK in
recruits for.                             ways than careers fairs to engage            partnership with Blackbridge
   With a responsive website,             with the passive candidates Police           Communications
interactive game and film, Tonic          Now was targeting.                          yy
                                                                                       Social Engagement – Copius
wanted potential candidates to get           Perhaps more notably, of the              Group
an immediate flavour of the role on       applications that have already been         yFy IN
                                                                                       The Sky’s the Limit – Saudi
offer, as well as to provide incentives   made, 50% are from women and the                  AL
                                                                                       Fast Jet Recruitment – Morson
and tasks to keep them engaged.           20% target for BAME candidates looks                   I ST
                                                                                       International
With the immersive game IMPACT            like it will be met.                        yy                  S
                                                                                       The Best Treatment Is You –
                                                                                       Boots in partnership with Pink
                                                                                       Squid
                                                                                      yy
                                                                                       Make Sense of the Everyday –
                         "OFFERS A RICH DIVERSITY OF                                   Legal & General in partnership
                                                                                       with Pink Squid
                         CHANNELS USED WHICH WERE
  JUDGES'                BROUGHT TOGETHER WELL.
                                                                                      yy
                                                                                       Life at SAP ‘Humanising’
                                                                                       Campaign – SAP
 COMMENTS
                         THE CAMPAIGN DIRECTLY PLAYS                                  yy
                                                                                       Life at SAP Illustrated Cartoon
                                                                                       – SAP
                         TO PEOPLE’S VALUES MAKING A
                         DIFFERENCE"                                                  yy
                                                                                       ‘Less, More’ – NFU Mutual in
                                                                                       partnership with ThirtyThree

                                                                                           RECRUITER AWARDS 2017 l 13
Camino Partners
  The Back Office to
  Boardroom Recruitment
  Specialists.
  We are the country’s only recruitment              Our Divisions:
  consultancy specialising in providing
  support staff and all other non-fee                •   Finance
  earning professionals into recruitment             •   Marketing
  and search firms. With over 50 years’              •   Training/L&D
  of industry experience in our directors            •   HR
  alone, we have a real edge in being                •   Compliance
  able to place incredibly talented                  •   Operations
  people from our unrivalled network of              •   IT
  candidates into the right environment
  to help businesses and careers grow.

 Speak to one of our specialist consultants to see
 how we can partner with your business.

 T: 020 3805 5220
 caminopartners.co.uk

14 l RECRUITER AWARDS 2017
WINNER
   M OST E FFEC TIVE BACK O FFI CE O PE R ATI O N

   GRAVITAS RECRUITMENT
   GROUP IS A GLOBAL SPECIALIST
   RECRUITER PROVIDING
   CONTRACT AND PERMANENT
   STAFF WITHIN THE TECHNOLOGY
   AND INSURANCE SECTORS.
                                                                                           positively. The refurbishment and
   The business provides global                                                            the facilities was overseen by the
   back-office support for five offices      partition walls, decorations and              UK-based projects manager who
   in the UK and Asia. This includes         branding. The infrastructure also             spent considerable time in Asia
   accounts, credit control, contracts,      had to be installed from scratch:             ensuring everything ran smoothly.
   customer care, first line IT support,     servers, PC hardware, telephone and           The move-in deadline was met a
   administration, travel booking,           communications – a major change               week early, all the infrastructure was
   marketing, communications,                from the old serviced offices where           ready and the move/rebrand project
   management information reporting,         everyone worked from laptops using            was a resounding success, despite
   facilities management, HR and             Sharepoint.                                   the logistical difficulties and the time
   personnel services.                         In addition, this coincided with an         pressure.
      The judges said the decision in        Asia rebrand to bring it in line with
   this category wasn’t easy – paying        the UK. Internal communications
   people wasn’t simple – but the            needed to be managed so the                        FIN
   Gravitas back office team clinched        move and brand change was seen                        AL
   it with its attention to detail and                                                                       I ST
   compliance, and by being “very                                                                                   S
   process-savvy”. The judging panel
   were particularly impressed with how                       JUDGES'
                                                             COMMENTS
   the team handled the international                                                            HIGHLY
   move from old offices in Hong Kong                  "EXCELLENT                                COMMENDED
   to new ones.                                       EXAMPLE OF A                                  Nicoll Curtin
      With little over four months to get           SOLID BACK OFFICE,
   everything ready, this project needed
                                                     GETTING IT RIGHT
                                                                                                 yyCore Talent Recruitment
   collaboration, not only between
                                                       EVERY TIME"
                                                                                                 yyEvolutionConsulting
                                                                                                   Eames               Group
   teams but on an international                                                                 yy           Recruitment
   basis. The new offices needed total                                                             Solutions
   refurbishment including new cabling,                                                          yyICP Search
                                                                                                 yyRecart
                R
              SO
           PON                Camino Partners supports the recruitment sector with the recruitment of specialist non-fee earning staff
          S
       RY
    EGO                       from back office to boardroom. Whether you are looking for someone in Finance, HR, Marketing, Legal,
  T
CA                            Compliance, Operations, IT or Office Management, Camino’s experience and sector reach is second to
                              none. Camino consultants each have their own specialist market focus. This means that whether you
                              need a CFO, an entry level payroll assistant or any other support function, we have a consultant with
                              detailed market knowledge, to give you sector experienced staff who can hit the ground running and
                              quickly add value for you. www.caminopartners.co.uk

                                                                                                      RECRUITER AWARDS 2017 l 15
16 l RECRUITER AWARDS 2017
WINNER
M OST E FFEC TIVE CO M PLIAN CE O PE R ATI O N

CHARLES HUNTER ASSOCIATES
IS A SPECIALIST SOCIAL WORK
AND SOCIAL CARE RECRUITMENT
                                                           JUDGES'
AGENCY OPERATING FROM                                     COMMENTS
READING IN BERKSHIRE.
                                                    "EXCELLENT
                                                   EXAMPLE OF A
The judges felt the entry stood out              SOLID BACK OFFICE,
because the firm went beyond the                  GETTING IT RIGHT
core requirements with its compliance               EVERY TIME"
process. A provider of both
temporary and permanent social
work staff, and permanent social
care staff, as well as finding the best
possible candidates for its clients,
Charles Hunter Associates needs              To this end, the firm has its own
to retain meticulous compliance            compliance consultant to ensure
standards to ensure the safety and         the business and all clients are up
protection of the vulnerable children      to date with the latest regulatory                  Charles Hunter Associates is also
and adults they support.                   requirements. For instance, when the              accredited with the elite Compliance+
  The business is subject to strict        HCPC renewal was due for all social               status through APSCo, achieved
regulatory oversight in line with the      workers at the end of November                    by passing a stringent external
Conduct of Employment Agencies             2016, all registered locums were sent             audit on candidate compliance
and Employment Businesses                  a document with details on how                    for temporary social workers' roles.
(Amendment) Regulations 2010               to renew and the importance of                    This accreditation shows the firm’s
due to the provision of caring for         completing it as soon as possible. All            commitment to compliance and the
vulnerable people. Disclosure and          locums were added to a spreadsheet                safeguarding of vulnerable people is
Barring Service (DBS) and Health           to track their renewal status and                 a top priority.
and Care Professions Council (HCPC)        chased if necessary to give support
checks are stringently adhered to.         and help in the case of any problems.

                      OR
                   NS
                SPO
              Y
            OR
     CA
       T EG
                                 itris is the benchmark for recruitment software,
                                                                                                 yyNational  Locums
                                                                                                 yy
                                 providing recruitment consultancies of all sizes with
                                                                                                   Sensible Staffing
                                 the optimum tools and functionality to manage their
                                 businesses and confidently plan future success. Fully                                      T   S
                                 configurable to clients’ specific requirements, itris has
                                                                                                                A      L IS
                                                                                                             FIN
                                 built a reputation for enhancing business growth and
                                 profitability throughout the UK and global staffing
                                 industry. www.itris.co.uk

                                                                                                     RECRUITER AWARDS 2017 l 17
WINNER
RECRU ITM E NT I N D USTRY SU PPLI E R O F TH E YE AR

AMBERJACK IS NO STRANGER TO                how they would respond against
WINNING RECRUITER AWARDS.                  multiple choice options.
WITH TWO OUTSTANDING                          Amberjack also innovated Atkins’
OUTSOURCED ORGANISATION                    assessment centre tool, to great
AWARDS (IN 2016 AND 2013) ON               success.
ITS SHELF, AND TWO FURTHER                    For Atkins, the numbers back up
AWARDS THIS YEAR (SEE P37),                the firm’s expertise. Improvements
AMBERJACK HAS REALLY MADE                  to the assessment centre meant
AN IMPACT IN THE INDUSTRY                  a faster process – four months
WITH ITS LEADING-EDGE                      compared with six – and 70% of
INNOVATION.                                roles can now be made some three          Amberjack also runs free
                                           months ahead of the previous year.      masterclass events that have
Amberjack supports entry-level                And along with the cutting-edge      influenced 433 senior industry
recruitment campaigns for some of          innovation and expertise, Atkins        individuals over the past year. The
world’s biggest employers. The firm        considers Amberjack fun to work with.   classes have helped the professional
had managed more than 250,000                 As an entry-level recruitment        community share experiences and
candidates in 2015-2016, and has           specialist, Amberjack ensures that      discuss best practice.
an impressive client list boasting         all clients reap the rewards of more
Centrica, Heathrow, Morrisons,             than a decade’s experience and
Deloitte, Network Rail and Britvic.        knowledge in managing                      FIN
  Last year Amberjack partnered            recruitment campaigns.                        AL
with global recruiter Atkins to               The firm’s free resource ‘Future
                                                                                                 I ST
innovate and redesign its graduate         Talent Insights Report’ – based on
                                                                                                        S
selection process.                         almost half a million candidates
  The firm developed a video-based         from client and non-client data –
SJT (situational judgement test) tool      has proved to be a very effective
for Atkins, which resulted in a cutting-   research tool, as well providing            yyCareersinAudit.com
edge platform that provides realistic      unique analysis of the future               yyIMS People
job scenarios by asking candidates         talent space.                               yyVolcanic
                                                                                         SourceBreaker
                                                                                       yy

                     "AMBERJACK IS OPEN TO SHARING ITS MARKET
  JUDGES'            DATA TO THEIR CUSTOMERS. IT ALSO OFFERS AN
 COMMENTS
                     INTERESTING DEVELOPMENT OF TOOLS TO SUPPORT
                     THE PROCESS OF TAKING GOOD SERVICE TO GREAT"

18 l RECRUITER AWARDS 2017
WINNER
B E ST RECRU ITM E NT AG E N CY MARKE TI N G TE AM

THE JUDGES FELT FIRCROFT                  visits, peaking at over 200,000
WAS THE CLEAR WINNER IN                   unique visits per month, as well as an
THIS CATEGORY, PRODUCING A                increase in LinkedIn followers, plus a
WELL-ROUNDED AND STRATEGIC                staggering 5,981% leap in Facebook
MARKETING PLAN THAT BLENDED               impressions, from 6,506 in October
TRADITIONAL AND MODERN                    2015 to 395,645 in October 2016.
(DIGITAL) METHODS TO APPEAL               And anecdotal evidence from sales
TO A GREATER AUDIENCE.                    staff reveals the refreshed brand has
                                          led to an improved standing and
Engineering and technical                 positioning among clients.
recruitment specialist Fircroft has          As candidates have become
50 offices in 45 countries worldwide,     more empowered and more able
employing more than 500 staff.            to build a personal brand through
   With the appointment of a new          social media, Fircroft’s marketing
group director of marketing and           team has radically rethought
several other members of staff            the marketing approach it has
in 2016, Fircroft’s marketing team        traditionally taken.
has undergone a revamp. Since                By committing to a long-term
then, the marketing team has              strategy of producing relevant and       FIN
refreshed the brand, reaffirmed the       credible content that entertains,           AL
company’s executive, white-collar         informs and engages candidates                   I ST
position and introduced a new             and contractors, Fircroft is building
                                                                                                  S
internal communications strategy,         a community of candidates and
incorporating use of video within its     contractors loyal to the Fircroft
newsletters and internal staff website.   brand. This has led to an upturn in
   The marketing team’s efforts           registrations, applications and new
have led to an increase in website        contracts.                               yyCSG
                                                                                   yyGoodman   Masson
                                                                                   yyRandstad UK
                                                                                     Investigo
                                                                                   yySearch Consultancy
                                                                                   yy

                     "THE JUDGES FELT FIRCROFT WAS THE CLEAR WINNER,
  JUDGES'            PRODUCING A WELL ROUNDED AND STRATEGIC MARKETING
 COMMENTS
                     PLAN THAT BLENDED TRADITIONAL AND MODERN/DIGITAL
                     METHODS TO REIGNITE THEIR AUDIENCE"

                                                                                        RECRUITER AWARDS 2017 l 19
WINNER
B E ST PU B LI C / TH I RD S EC TO R RECRU ITM E NT AG E N CY

SANCTUARY PERSONNEL IS THE
UMBRELLA COMPANY OF THREE
SPECIALIST PUBLIC SECTOR
RECRUITMENT DIVISIONS.

The judges praised Sanctuary’s
ability to adapt and transform
its approach to manage difficult
vacancies: “The end result is a major                                             Having found and placed the social
impact to society, conducted in highly                                            workers, Sanctuary’s ‘candidate care’
professional sectors.” One particular                                             recruitment consultant for the project
example was to recruit a team of                                                  telephoned each candidate and gave
55 social workers for Lancashire                                                  updates to the project team.
County Council’s Children in Need
(CIN) team. This followed an Ofsted          Sanctuary identified a shortlist
report, highlighting the deterioration    of social workers with the skills and
in children’s services in Lancashire in   experience this project demanded
November 2015. However, not only          and then approached the ones known         FIN
would Sanctuary be accountable            to enjoy the professional challenge           AL
for the hours the team worked, but        that a remote project of this kind                     I ST
also the quality of work, so highly       brings. A full breakdown of their                             S
experienced practitioners and             accommodation options for living
managers needed to be found.              and working in Lancashire during the
   Despite having access to a talent      week was also provided.                      HIGHLY
pool comprising more than 50% of all         Sanctuary’s dedicated compliance          COMMENDED
registered social workers in the UK,      and registration team worked                   Caritas Recruitment
Sanctuary had to think outside the        around the clock to ensure the social
box and apply a bespoke recruitment       workers who were chosen were fully
process – the Council had already         compliant and ready to work within           yyBaltimore Consulting Group
drawn heavily from the social workers     five weeks, having passed Sanctuary’s        yyHunter Healthcare Group
                                                                                         Gravitas Recruitment
residing in the county itself, so         17-step recruitment and selection            yy
                                                                                         Resourcing
candidates would have to come             process, including the completion
from outside Lancashire.                  and verification of 22 documents.            yyRandstad
                                                                                       yyThe Finegreen Group

                        "SANCTUARY CONTINUES TO OUTPERFORM AS A
   JUDGES'
  COMMENTS              SPECIALIST RECRUITER IN THE CHALLENGING
                        MARKETPLACE"

20 l RECRUITER AWARDS 2017
WINNER
B E ST G R AD UATE RECRU ITM E NT STR ATEGY

LLOYDS BANKING GROUP (LBG)            that the judges recognised delivered
IDENTIFIED INCLUSION AND              exceptional results.
DIVERSITY AS BEING CRITICAL             In a traditional pipeline, each
FOR BUSINESS SUCCESS. TO              stage acts as its own component
BUILD AN INCLUSIVE BANK THAT          of a ‘funnel’. This means that
REPRESENTS THE DIVERSITY OF           de-selection is based on partial        every candidate at each stage
MODERN BRITAIN, THERE HAS             information. Candidates may             of the process. Results show 97%
TO BE FOCUS ON CREATING AN            be screened out purely on their         candidates said the testing process
INCLUSIVE ATTRACTION AND              results within one test without the     was engaging and innovative, and
RECRUITMENT ASSESSMENT                opportunity to show their potential     100% candidates reported LBG’s
PROCESS AT ALL LEVELS. DUE            at all stages. By ensuring candidates   recruitment process stood out due
TO THE SIZE AND REACH OF THE          take all assessments, LBG could         to the strengths-based approach.
PROGRAMME AND POTENTIAL               develop a ‘whole person’ view of
IMPACT ON FUTURE BUSINESS             potential, which included strengths,
REQUIREMENTS, THIS WAS EVEN           cognitive ability and motivation         FIN
MORE CRITICAL AT GRADUATE             aligned.                                    AL
LEVEL.                                  In line with the innovation                        I ST
                                      objective, LBG partnered with
                                                                                                  S
With the introduction of a multi-     Capp to deliver a virtual reality
assessment approach, video            assessment lab. This is being piloted
interviews, automated feedback        as part of the assessment centre           yyUniversity Recruiting
and an innovative virtual reality     for LBG’s digital and IT graduates,          Strategy – Cisco Systems
solution, LBG has created a process   and if successful will be considered       yyDLG Graduate
                                      across all programmes.                       Recruitment – Direct Line
                                        From a candidate experience                Group
                                      perspective, the process from              yySevern Trent Graduate
                                      application to assessment centre             Recruitment – Severn
                                      was reduced from days to 90                  Trent in partnership with
                                      minutes. There was an immediate              Capp & Co
                                      result for the candidate after the         yySky Betting and Gaming
                                      testing stage, and an automated              in partnership with Wiser
                                      feedback report was provided to              Graduates

                   “COMPLETE REDESIGN OF ASSESSMENT
  JUDGES'
 COMMENTS          PROCESS TO PREVENT ‘START-STOP’
                   NATURE OF GRADUATE RECRUITMENT
                   PROCESS, PLUS A COMMITMENT TO
                   ATTRACT AND HAVE A WORKFORCE
                   THAT REFLECTS SOCIETY”

                                                                                      RECRUITER AWARDS 2017 l 21
WINNER
B E ST APPRE NTI CE /SCH O O L LE AVE R RECRU ITM E NT STR ATEGY

THE BUS AND COACH INDUSTRY             workforce are apprentices at varying
IS FACING A NATIONAL SKILLS            levels of training.
SHORTAGE, THANKS TO AN                    In 2014, Go North East brought in
AGEING WORKFORCE AND A                 Gateshead College to run its new
PERIOD WHEN YOUNG PEOPLE               apprenticeship scheme and since
TURNED TO MORE ACADEMIC,               introducing the course, the dropout
RATHER THAN VOCATIONAL                 rate for apprentices has decreased
EMPLOYMENT OPPORTUNITIES.              from 75% to just 10% – proving its fit for
SO UNTIL RECENTLY, BUS                 purpose and a good investment in its
SERVICES OPERATOR GO                   ongoing workforce. All apprentices
NORTH EAST STRUGGLED TO                employed into full-time work by the
FIND LOCAL RECRUITS IN THE             company have a clearly defined
NORTH-EAST. BEFORE THE NEW             career progression plan, ensuring they
APPRENTICESHIPS BEGAN, THE             are incentivised to stay in the business,
COMPANY RELIED HEAVILY ON              with opportunities for them to grow,
AGENCY STAFF.                          alongside their skills.
                                          It currently has 30 apprentices,
To maintain its fleet of nearly        at varying levels of completion,
650 vehicles, its Bus and Coach        working within the engineering team
Engineering and Maintenance            – accounting for 15% of its present
apprenticeships (mechanical/           engineering workforce.
engineering) are a core component      Since the introduction of the new
of Go North East’s engineering         apprenticeship scheme, Go North East
team recruitment. Each year it         has only encountered two dropouts
                                                                                    FIN
receives more than 500 (545 in 2016)   – one of which stayed within the
                                                                                       AL
applications for the average intake    company and became a driver.                          I ST
of 10 new apprentices and presently                                                                 S
around a quarter of its engineering

                                                                                    HIGHLY
                                                                                    COMMENDED
                                                                                     Egger UK

                      "GO NORTH EAST’S ENTRY                                        yyCompass Group
                                                                                     in partnership
                      DEMONSTRATED A CLEAR
                                                                                     with Blackbridge
                      ATTRACTION STRATEGY,                                           Communications
  JUDGES'
 COMMENTS
                      WHICH WAS MULTI-CHAINED                                       yy
                                                                                     DLG Apprentice school
                      AND WELL-DIVERSIFIED. IT HAS                                   leaver strategy – Direct
                      AN EXCELLENT REPUTATION IN                                     Line Group

                      THE REGION"

22 l RECRUITER AWARDS 2017
WINNER
B E ST CAN D I DATE CARE

                                                                                                   R
RECRUITER REPUBLIC IS A
RECRUITMENT-TO-RECRUITMENT
AGENCY, WITH OPERATIONS
BASED IN LONDON AND
CAMBRIDGE, OFFERING A FULL
RANGE OF SERVICES FOR THE
RECRUITMENT INDUSTRY.

The rec-to-rec sector has had a
somewhat negative image in the
past, and the judges were impressed
with the many services on offer from
Recruiter Republic to dispel this old
image. The career management
services not only helps a candidate
in their present job search but follows    to all Recruiter Republic’s training   trained, and more than 200 new
them throughout their recruitment          and seminar events; and a follow-up    graduates have been placed into
career – all funded 100% by                meeting with the placement and         their first recruitment role since 2016.
Recruiter Republic.                        their line manager to offer feedback   During 2017 this will develop into its
   To ensure every placement is long-      and iron out anything that needs       own sub-brand of Recruiter Republic.
lastinging, the recruiter designed         flagging up.
a comprehensive pre- and post-                The judges flagged up the
placement programme. This includes         innovation of internships and its
                                                                                      FIN
a pre-start 'congratulations' pack         training academy. Recruiter Republic
                                                                                         AL
(champagne, spa or hotel break             has placed more than 80 candidates                      I ST
to recharge before new job, lunch          into free internships in recruitment                           S
vouchers to take new colleagues            agencies in the UK since 2016, and
out to lunch, and desk goodies to          plans to develop this further, with
liven up their new desk); a visit in the   a launch of its own brand and job
first week to take the placement to        board. Under its Graduate Training
lunch and gain feedback on how             & Placement Academy, over 1,000             yyCaritas Recruitment
things are going; free lifetime access     graduates have been assessed and            yyEnergize  Recruitment
                                                                                         Solutions
                                                                                       yyHCL  Workforce Solutions
                                                                                       yyMorgan McKinley

                         "RECRUITER REPUBLIC GAVE A GREAT OVERVIEW OF A
   JUDGES'
  COMMENTS               SERVICE IN A TOUGH REC-TO-REC MARKET. WE LIKED THE
                         1-2-1 TOUCH TO SUPPORT CANDIDATES AND CLIENTS"

                                                                                            RECRUITER AWARDS 2017 l 23
WINNER
      B E ST CLI E NT S E RVI CE

                                                                  JUDGES'
                                                                 COMMENTS

      THE STAND-OUT WINNER IN THIS                        "SANCTUARY GAVE
      CATEGORY IS THE UMBRELLA                            GREAT EXAMPLES
                                                          OF THEIR SERVICE,
      COMPANY OF THREE SPECIALIST
                                                           DEMONSTRATING
      PUBLIC SECTOR RECRUITMENT                                STRONG
      DIVISIONS: SANCTUARY SOCIAL                        UNDERSTANDING OF
      CARE (SOCIAL WORKERS),                            THE SECTOR, SUCH AS
      SANCTUARY HEALTH (BROAD                            TALENT SHORTAGES
      VARIETY OF HEALTHCARE                                   AND TIME
                                                             PRESSURES"
      PROFESSIONALS TO NHS
      TRUSTS) AND SANCTUARY
      CRIMINAL JUSTICE (SPECIALIST
      STAFF IN YOUTH OFFENDING,                  of budget cuts. The judges saw
      AND RECRUITING SUBSTANCE                   the passion about service delivery
      MISUSE NURSES TO WORK WITH                 and felt the “very positive spirit”         database of social workers residing
      OFFENDERS).                                throughout the entry.                       in the UK (outside of the professional
                                                   In particular the judges wanted           membership body, Health and Care
      In what is a particularly challenging      to highlight the commitment to              Professions Council [HCPC]). Along
      time for everyone involved in the          addressing the permanent social             with the pre-existing relationships with
      public sector, Sanctuary Personnel         worker recruitment crisis. With             candidates, this means Sanctuary can
      provided great examples of working         permanent vacancies having                  identify highly suitable permanent
      in partnership with clients to             reached a critical level, local             social work practitioners, ready to hit
      recruit permanent staff in times of        authorities are relying more on             the ground running in an average of
      unprecedented national shortages.          agency workers, as the traditional          just four weeks.
         In all its specialist public sector     process used for recruiting
      divisions, Sanctuary Personnel             permanent staff is lengthy, unreliable       FIN
      demonstrated its sensitivity to the        and expensive. It typically takes               AL
      need of clients to make greater            around 20 weeks to recruit a social                       I ST
      financial efficiencies and reduce              worker into a permanent position.                            S
      the public spend as a result                           Sanctuary Social Care has
                                                             built up one of the largest

                                                                                                HIGHLY COMMENDED
                                                                                                  Elements Talent Solutions
                 BY
            ED
         RT                                                    Jobs transform lives, which
      PPO

                                                                                                yyHenderson
S   U                                                         is why we are building the
                                                        best recruitment industry in the
                                                                                                              Scott
yy Recruitment’s biggest lobbying voice
                                                   world. As the professional body for          yyKite Consulting GroupServices
                                                                                                  Impact  Recruitment
yy The source of recruitment knowledge         recruitment we’re determined to make             yyLR Legal Recruitment
yy Raising recruitment standards               businesses more successful by helping            yyMorson International
yy Developing successful careers in            them secure the people they need. We             yyOliver James Associates
      recruitment                              are absolutely passionate and totally
                                                                                                yyPerpetual Partnerships
yy Exceeding members’ expectations             committed in this pursuit for recruiters,
                                                                                                yyYocto
      through business support.                employers, and the people they hire.
                                                                                                yyYour World Recruitment Group
                                               www.rec.uk.com
                                                                                                yy
      24 l RECRUITER AWARDS 2017
WINNER
B E ST CAN D I DATE E XPE RI E N CE

GLOBAL ENTERPRISE
APPLICATION SOFTWARE FIRM
SAP HIRES AROUND 15,000
PEOPLE A YEAR, OF WHICH
5,000-6,000 ARE GRADUATES
AND PROFESSIONALS IN THE
EARLY STAGES OF THEIR CAREER.

At this level there is less to
differentiate candidates, as their
career and experiences are just           an interactive recruitment game to        candidate experience’ and 99% prefer
building. This leaves too much of the     encourage candidate interaction with      knowing straight away if they are a
hiring decisions to the subjectivity      the employer brand.                       good fit for SAP and the role they
of the recruiter or hiring manager,                                                 apply for.
so assessments allow recruiters and          The results show the average
hiring managers to make more              time per hire has reduced by three
informed, accurate decisions at this      weeks, with the quality of hire of
more entry level of hiring.               sales candidates having risen by 35%.
   Together with The Chemistry Group,     Results from global focus groups
SAP developed global assessments          in 12 countries revealed that 88% of
for selection and development             employees said they would find a
to ensure a smooth approach for           personality and job role profile useful
candidates, recruiters and hiring         even if it meant they weren’t a fit for
                                                                                       FIN
managers from attraction, to              the current job application. The new            AL
                                                                                                   I ST
application, to onboarding and
in-role development. SAP focused
                                          assessments have reduced recruiter
                                          workload by 39%, and SAP also hired
                                                                                                          S
on three interaction points to            from more than 400 universities the
enhance the candidate experience:         company had previously never hired
immediate feedback on assessments;        from.
a Facebook app that can assess an            From the focus group, 97% of                yyDriving World Class
applicant’s personality profile without   candidates said that assessments                 Candidate Experience –
the need for a traditional assessment;    provide them with a ‘greater                     GSK in partnership with
                                                                                           Amberjack
                                                                                         yyCambridge Network
                                                                                           Recruitment Gateway –
                                                                                           Cambridge Network
                                                                                         yyBarclays Graduate
                                                                                           Recruitment Experience
                       "IT WAS INNOVATIVE AND                                              – Barclays in partnership
  JUDGES'                                                                                  with Capp & Co
                       ENGAGING – AHEAD OF ITS TIME.
 COMMENTS
                                                                                         yyKIMS Hospital
                       GOOD ALIGNMENT TO BRAND"                                          yyRegional Conveyancing
                                                                                           Programme – My Home
                                                                                           Move
                                                                                         yyBrand Insights Book – SAP

                                                                                              RECRUITER AWARDS 2017 l 25
Proud to support
new UK talent

                          rbs ad

Congratulations to this year’s winners of the
Recruiter Awards. Be proud, you deserve it!

Our dedicated recruitment team is committed
to supporting your success.

To discuss how we can help you with your
ambitions, please contact:
Sean Dixon, Regional, Director Business Services and Professional Practices
   0207 672 1089 |     sean.dixon@rbs.co.uk

  26 l RECRUITER AWARDS 2017
WINNER
  B E ST BAN KI N G/FI NAN CIAL S E RVI CE S RECRU ITM E NT AG E N CY

  THE JUDGES WERE IMPRESSED                    Once the Client Story profile is
  WITH KITE’S BOLD BUSINESS                 complete, this can be matched
  MODEL OF NOT FOCUSING                     against Kite’s extremely detailed
  ON PROFIT MARGINS AND                     Candidate Evaluation, which
  SIMPLY FILLING AS QUICKLY                 speeds up the ability to spot the
  AS POSSIBLE, BUT FOCUSING                 right candidates first time, so
  ON A RECRUITMENT PROCESS                  only the candidates that fit the
  THAT PRODUCES ONLY THE BEST               bill 100% are put forward for the
  QUALITY HIRES.                            role. The Client Story process
                                                                                                        JUDGES'
                                            allows consultants to hold truly                           COMMENTS
  Kite Consulting makes a bold              consultative conversations with
  promise to its clients: you will          candidates over their suitability for              "KITE’S ENTRY
                                                                                              SHOWED STRONG
  consistently hire the best people         a certain role.
                                                                                                 EVIDENCE
  from Kite every time or we will give         And the results speak for
                                                                                              DEMONSTRATING
  you your money back.                      themselves, with a 100% client
                                                                                               THEIR ‘VALUE
     Kite has achieved this through         retention rate and 98% of surveyed
                                                                                                 ADDED’ TO
  its new approach of The Client            candidates rating Kite’s integrity                  CLIENTS AND
  Story, which starts by building an        as above or well above other                        CANDIDATES"
  accurate overview of the client’s         recruitment companies.
  history, working culture, future
  plans and interesting facts about
  the business. Kite receives a full
                                                                                        FIN
                                                                                           AL
  breakdown of the specific vacancy,
                                                                                                       I ST
  along with detailed information
  of the division in question to fully
                                                                                                              S
  understand the reason for the hire,
  the challenges they are likely to
  face and the possible career path.
  Then, in consultation with the client,                                                  yyDartmouth  Partners
  Kite builds a simple formula and                                                        yyOliver James Associates
                                                                                            Morgan   McKinley
  skills scorecard, reflecting the skills                                                 yy
  and experience required for the
  role.

                  OR       Whether it’s day-to-day banking or specialist            Sectors include:
               NS
            SPO
                           product support that you need, our specialist
    G   OR
          Y                                                                         yy Agriculture
                           Relationship Managers are on hand to help you
CA
  TE
                           achieve your business ambitions.
                                                                                    yy Energy
                           We make it our business to understand your
                                                                                    yy Leisure, Franchise & Retail
                           business. That’s why our Relationship Managers are       yy Healthcare
                           accredited by the Chartered Banker Institute.            yy Manufacturing
                           With teams of specialists in a variety of sectors        yy Real Estate
                           across the UK, you can talk to us about products         yy Technology, Media and Telecoms
                           and planning for your business sector, and tap in to
                           our local knowledge.
                                                                                              RECRUITER AWARDS 2017 l 27
APPROVED SUPPLIER TO

28 l RECRUITER AWARDS 2017   THE ASSOCIATION OF
                             RECRUITMENT CONSULTANCIES
WINNER
      B E ST IT/ TECH N O LOGY RECRU ITM E NT AG E N CY

       THE JUDGES SAID THIS WAS
       AN “EXCEPTIONAL ENTRY”
       AND PRAISED THE COMPANY’S
       STRONG CORPORATE SOCIAL
       RESPONSIBILITY FOCUS,
       PARTICULARLY THROUGH
       THE ‘ANNAPURNA GIVING’
       FOUNDATION, WHICH WAS                                                                        accommodation for himself, his wife
       ESTABLISHED IN 2014.                                                                         and his cat, as landlords in the city
                                                                                                    were only willing to speak in German,
       Founded in 2009, Annapurna                                   JUDGES'                         often did not accept animals and
                                                                   COMMENTS
       Recruitment is an HR, IT and change                                                          preferred to rent to professional
       recruitment business, currently                       "EXCEPTIONAL                           Germans.
       operating in the UK, DACH and                           LEVELS OF                               Annapurna’s consultant organised
       Nordic regions.                                      CANDIDATE CARE                          flights for the candidate to go to
          In addition, Annapurna invested                     WITH GOOD                             Munich for three days to view flats in
       in and helped develop Hinterview,                  EXAMPLES OF GOING                         person. The consultant had booked
       which is a bespoke recruitment                     ABOVE AND BEYOND                          13 viewings for the candidate but was
                                                           THE CALL OF DUTY
       video interview platform. Hinterview                                                         receiving an abundance of negative
                                                           FOR CANDIDATES"
       brings the candidate to life,                                                                responses from landlords due to
       identifying characteristics and                                                              the candidate’s job role, the fact he
       gives the candidate the chance to                                                            had a cat and the language barrier.
       explain their CV and elaborate on                                                            The consultant didn’t give up – even
       professional experience via video           impressed with Annapurna’s                       getting his mother to chauffeur him
       recorded Hinterview. A testimonial          consultants going way beyond the                 to viewings! Eventually the transition
       within the entry reveals that without       call of duty to help candidates. An              of the family, including the cat, was
       seeing candidates on the Hinterview         example was with a consultant in                 smooth and without too much stress,
       platform, exceptional candidates            the Munich team, who assisted a                  thanks to the high level of care and
       with their traditional CVs would have       candidate from Belarus relocate                  professionalism by the consultant.
       slipped through the net.                    to Munich. The person was
          The judges were particularly             having trouble finding suitable
                                                                                                       FIN
                                                                                                          AL
                                                                                                                   I ST
              SO
                R
                    QX Recruitment                             functions and full payroll and
                                                                                                                          S
            ON
        Y SP     Services, part of the                         finance & accounts services
      R
    GO     QX group, is a major                                across the UK. Combining our
 ATE
C
      provider of outsourced services.                         extensive experience, skilled
      With a team of over 700                                 teams and technology, we have              yyDarwin   Recruitment
      recruitment and accountancy specialists,     delivered measurable improvements for                 yyGravitas Recruitment
                                                                                                           Frank  Recruitment Group
      we provide services to 6 of some of the      our clients within IT, healthcare, engineering        yy
      largest temporary staffing firms in Europe   and education sectors. We keep our clients              Group
      plus a number of SMEs. We deliver highly     up-to-date and compliant with the
                                                                                                         yyJust IT Recruitment
      scalable recruitment services ranging from   ever-changing legislative environment,
                                                                                                         yyLinuxRecruit
                                                                                                           La Fosse  Associates
      core recruitment through to back office      ensuring they are at the top of their game.
                                                                                                         yy
                                                                                                             RECRUITER AWARDS 2017 l 29
WINNER
B E ST CO N STRU C TI O N AN D E N G I N E E RI N G RECRU ITM E NT AG E N CY

THE CONSTRUCTION INDUSTRY
IS THREATENED BY AN AGEING
WORKFORCE AND A SIGNIFICANT
SKILLS GAP. RECOGNISING THAT
EARLY ACTION AND APPEALING
TO MORE DIVERSE SECTIONS OF
SOCIETY WOULD REALLY HELP
CLIENTS DELIVER, CARMICHAEL UK            to fill the skills gap and improve     completely inexperienced workforce
IMPRESSED THE JUDGES WITH                 performance, but finding these         and so working in partnership with
ITS INNOVATIVE APPROACHES                 talented individuals who may be        a training company means that
TO STAY ON TOP OF SECTOR                  outside the traditional marketplace    courses can be set up specific to the
CHALLENGES.                               is hard work, requiring a fresh        trades required.
                                          approach to the whole recruitment        A comprehensive training
CarmichaelUK is a privately               process. This means employing          programme is put in place for
owned recruitment company                 apprentices, people from BAME          successful applicants at venues
and subcontractor specialising            backgrounds, disabled individuals,     that are easily accessible for the
in the construction and civil             ex-prisoners, former soldiers and      trainees. Working through the
engineering market in the UK &            appealing to a local workforce.        National Offender Management
Ireland. It provides staff to the civil      CarmichaelUK has developed          Service or military bases means
engineering, construction, rail and       a strong network of partner            that local youth groups, offenders
highways sectors on a contract or         organisations, so that it can appeal   on release programmes or retiring
permanent basis, across a number          to a wider population and explain      personnel leaving tours of duty
of disciplines.                           the benefits and great employment      can be given real chances to start
   Industry leaders understand            opportunities that a career in         a new role and progress within the
that taking on people from a              construction can offer. Funding is     construction industry.
more diverse background will help         key to the success of taking on a

                                                                                  FIN
                                                                                     AL
                                                                                              I ST
                                                                                                     S

                         "WE WERE INCREDIBLY
                         IMPRESSED BY THE EXTENSIVE                                 yyAdvanced Resource
                         CANDIDATE CORE STRATEGY,                                     Managers
    JUDGES'
                         WHICH IN TIME HAS ENABLED                                  yyFalcon   Green
   COMMENTS
                         THEM TO PROVIDE CLIENTS                                    yyMorson International
                                                                                      Fircroft
                                                                                    yyNES Global Talent
                         WITH A BRILLIANT SERVICE"                                  yyPerpetual Partnerships
                                                                                    yyRecart
                                                                                    yy

30 l RECRUITER AWARDS 2017
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