BIZZYBODIES We Believe - BIZLINK
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
March 2021 Volume 99
BIZZYBODIES
We Believe
Caleb previously worked as our site cleaner for
Midland, Innaloo and East Perth. Caleb stepped in
to relieve a client who was unable to attend his
cleaning job at a local gym for almost a month.
While this kept the employer happy and the client’s
job open, it also gave Caleb an opportunity to try
something new. From his first gym shift they saw
what we see in Caleb and offered him permanent
shifts alternating with the other client.
When we first met Caleb, his goal was to pursue
work in Open Employment. After starting and
ending a role with an employer which did not go so
well, BIZLINK Midland wanted Caleb to have a
wonderful experience. We offered him our cleaner
job which he did for over a year. We BELIEVED in
his ability. Caleb said his confidence lifted and he
Pictured: Benjamin (Domestic Assistant), Jenny (SC BIZLINK), experienced teamwork and friendship. While we
Emily (Domestic Assistant), Shane (Hospitality Manager)
miss Caleb, he is on a road to pursue more goals
Fiona Stanley Hospital and we are forever grateful for his time with us.
Flash Mob
Ben, Emily and Jenny performed a flashmob
dance with Executives, Board members, clinical
staff, Serco staff and admin staff (and their kids) at
Fiona Stanley Hospital on 9 December 2020. This
year’s flashmob dance had a very special meaning
with the Coronavirus pandemic that has changed
life for many people. Full dance video here
https://www.facebook.com/SouthMetropolitanHealthService
/videos/3390653914390410
Pictured: Charlie, Caleb, Julie, Liz, Johnny
TSEP Stepping Out of Comfort Zone
Reaps Rewards
Raymond Parker was recently given a great
opportunity to permanently work on the cash
register at Woolworths Port Coogee. Raymond
has been employed at the store since November
2017 and had worked on grocery presentation.
Support Coordinator, Rosemarie Horsley,
approached Store Manager, Sean Looker, 18
months ago suggesting Raymond would like to
train on the cash register. Woolworths allocated
half an hour of cash register/customer service
training at the beginning of each shift. This
TAFE students with disability can access free on- eventually resulted in Raymond being given the
site employment support through the TAFE opportunity to work in customer service on a
Specialist Employment Partnership (TSEP). Sunday. When the opportunity became available
TSEP is a partnership between North Metropolitan in January 2021, Rosemarie encouraged
TAFE and South Metropolitan TAFE, National Raymond to go for it! Raymond was initially unsure
Disability Coordination Officer - NDCO – Program as this was going to take him right out of his
and BIZLINK. comfort zone.
TSEP works with students with disability to identify Raymond commented that he is normally a very
and address barriers to employment. quiet person and since moving to the cash register,
he has had to step out of his comfort zone, engage
Students can meet with a BIZLINK consultant to
and communicate with customers, which he now
discuss how they can access employment
thoroughly enjoys. Raymond is a valued team
opportunities.
member and Sean has been very pleased with his
If you are interested in accessing the TSEP effort and commitment. A big thank you to Sean
program, contact the BIZLINK Project team on and Woolworths Port Coogee for their support and
1300 780 789 or email projects@bizlink.asn.au commitment to BIZLINK jobseekers and workers.
Pictured Project Manager, Jacob at the Jobs & Skills Centre - North
Metropolitan launching North Metro TAFE TSEP
Pictured Raymond working on the register Woolworths Port Coogee
Managing Director Report The Policy gives rules on how we collect, use or
share your information. It is on our website in either
Star Ratings the Policy Manual or the Policy Summary Manual
The Department publicly released the DES Star www.bizlink.asn.au/standards-and-
Ratings for performance to the end of September policies.php#policies
2020 on 12 March 2021. The results show that
BIZLINK sites in Melville and East Perth join
Midland in achieving a 4 Star rating. These are
very pleasing results. Our Central & West ESA
contract is now the leading ESS provider.
Internal modelling suggests when the December
2020 Star Ratings are released, we have a strong
probability of achieving a 4 Star contract in both
the Central & West and North ESAs.
Client Annual Survey
You can get the full list of DES Star Ratings here
BIZLINK clients are invited to give feedback via
www.dss.gov.au/disability-and-carers-programs- Survey Monkey. BIZLINK will send an email to
services-disability-employment- complete the online survey or you can use this link:
services/published-des-star-ratings
www.surveymonkey.com/r/BIZLINKClient2020
SAI Global Quality Assessment
Please only do the survey once, either by this link
Each year an external auditor assesses if BIZLINK or from the email.
is meeting the National Standards for Disability
Services and ISO 9001 Quality Management Didn’t get an email?
System. The Department of Social Services If you didn't get an email, please give your current
requires all Disability Employment Services to email to your Coordinator and be sure to keep it up
have Disability Support Certification. to date.
Audit Participation Surveys entered by 1 April 2021 go in a prize draw
The auditor will randomly select BIZLINK clients to for a chance to win a Coles/Myer gift voucher.
assist in the assessment of our performance.
Participation is voluntary, however, we appreciate $100 gift voucher
your time if you can assist. If you are selected to
Each year we look at how well we meet the
give feedback, a BIZLINK employee will contact
National Standards for Disability Services. To do
you to discuss times and the location for you to
this we ask for the opinions of people who use our
meet with the auditor to give your feedback.
service. This feedback helps us to improve.
This year our Joondalup, Midland and Innaloo
Other Survey Options If you would prefer to
sites are part of the audit. Only clients linked to
do the survey over the phone or want a paper copy
these sites will be asked to participate. The audit
to post back, please let us know and we will
is scheduled for 29 April 2021 to 7 May 2021.
arrange that.
Your Privacy Is Important Questions? Please call 1300 780 789 or email
We have a Privacy Policy to keep your information bizlink@bizlink.asn.au with any questions. You
safe. Our Policy on Privacy includes: can also ask your Coordinator.
• How we collect and handle your personal Who should answer the questions?
information These questions ask people who use BIZLINK
services what they think. Family members or
• Who we share your information with
friends can help to complete the survey.
• How you can access and correct your
Do I have to complete the survey? The
information
survey is voluntary and you are under no obligation
• How you can complain about a breach to complete it, but we appreciate your input.
Making A Difference
BIZLINK staff are nominated for this service award
for demonstrating service excellence in their
efforts to secure, support and maintain quality
employment or more generally, for going the extra
mile to Make A Difference.
Pictured Kadj, Site Manager and Jenny, Support Coordinator at the
Cockburn Office
Jenny, Support Coordinator, Cockburn Central,
was awarded after a parent sent an email about
Pictured Paris, Job Search Coordinator, Adam, Job Search her exceptional support, including saving a job
Coordinator, Kadj Site Manager at the Cockburn Office
through her professional approach: “Jenny is the
Adam, Job Search Coordinator, Cockburn Central best support worker Sienna has ever had. At all
was recognised with a Making A Difference Award. times she is professional and hardworking, but it is
He was nominated by colleagues for outstanding her subtle understanding of people with disabilities
teamwork. that sets her apart”.
Adam assisted with job starts and other support
whilst securing quality jobs, including converting
six casual positions to part-time employment.
Adam understands clients achieve their goals
when we collaborate and assist each other.
Pictured Debbie, Trevor and Char outside Joondalup office.
Debbie, Support Coordinator and Char, Job
Search Coordinator, Joondalup, were recognised
by an employer for teamwork. Making employment
success for four workers at Coles “absolutely
fantastic and amazing. They make the whole
employment process smooth and informative.
They are absolute assets to your organisation.”
Dream Job 5 Years Loyal Service
Erika has achieved 5 years’ service at Dome. Erika
started working at the Armadale store and in July
2020 transferred to Midland Dome where she
currently loves working. Interviewed and trained by
Agi initially and then Sandi, both supportive
Managers, Erika is eternally thankful for the
opportunity and time her fellow team has spent
with her.
Reaching 5 years’ service has seen Erika
accomplish many goals, however, none greater
than being part of the team at the magnificent
Dome. Erika enjoys going to work and said, “Do
yourself a favour, sit in their restaurant and they
will bring you the best food and drinks.”
BIZLINK Midland and Dome have worked together
to assist Erika settle in and for this we are grateful.
The open communication and relationship we
have built has been fantastic. Thankyou Dome for
supporting BIZLINK and our clients, especially
through the COVID impacts, the loyalty you have
in Erika is endless.
Pictured Hayden and Charlie outside Morley Library
Published author, Hayden Selfe, recently started
his “dream” job working at the City of Bayswater
Library. Hayden had thought he would be stuck in
takeaway food forever. However, he completed
Librarian qualifications and BIZLINK Midland
worked with him to connect to new employers and
a new job. Hayden is now employed as a casual
Library Assistant. The City of Bayswater are
proactive employers and work with BIZLINK to
increase their diversity and equal opportunity
employment.
Hayden has done the hard work to get him to
where he needed to be. BIZLINK Midland are
delighted to see Hayden excel and follow his
dream and we will continue to support him in this
role. Charlie, Johnny, Liz and Julie have loved
seeing Hayden follow his dream and be an
inspiration to others. Thanks City of Bayswater for
the opportunity.
You can find Hayden’s book ‘Hatching Heroes’
and others online
www.goodreads.com/author/show/7057265.Hayden_Selfe Pictured Erika with her 5 Year Service Award
Coronavirus Update – SafeWA COVID-19 Contact Register
Each BIZLINK site has a COVID-19 Safety
Plan as per the WA Health guidelines. The
plan documents how our staff, clients and
visitors will be kept safe during the COVID-
19 pandemic. The certificate is displayed at
each office.
We use the SafeWA COVID-19 Contact
Register.
The QR Code poster is at the office
entrance and at reception. To use the QR
Code you need to download the SafeWA
app from Apple's App Store or Google Play
We encourage everyone to get the app.
More info here www.wa.gov.au/safewa
Visitor Register we also ask you to fill this
in if you don’t have the app, for COVID
tracing, but even if you use the app – this
is for emergency evacuations and Work
Health and Safety.
COVID-19 symptoms can include: fever,
coughing, sore throat, shortness of breath.
More info at https://www.health.gov.au/.
If you are unwell stay home –
contact your Coordinator who will assist
you with any Centrelink obligations and/or
your employer if you are working and need
such help.
You will be updated if there are any changes to any contact. If you are unwell – stay at home
how BIZLINK must provide service and BIZLINK staff will refuse entry to our offices if you
assistance. Stay up to date with Facebook: appear unwell or show any symptoms of a cold or
www.facebook.com/bizlinkqualityemployment/ flu.
Your Coordinator will also keep you up to date BIZLINK has a buddy system in place. If your
using your preferred method of contact. Coordinator cannot attend work, they will have a
With face-to-face contact staff will continue to use co-worker arranged to assist you as required.
hygiene and physical distancing to reduce any risk Whilst WA has done incredibly well with our hard
of infection; e.g. cover mouth if cough or sneeze, border closures, we must remain cautious,
use tissues, wash hands regularly, avoid any particularly as interstate travel is being allowed.
personal contact including shaking hands. The situation is constantly monitored and we will
To maintain hygiene in our offices our staff must make changes as advised by the Department /
disinfect their own work areas, interview rooms Government. If you have any questions, please
and reception areas and use hand sanitiser and/or contact your Coordinator and they will direct your
thoroughly wash hands with soap before and after query to the best person to respond.
BIZLINK is Providing NDIS What are the benefits of the BIZLINK SLES
School Leaver Employment pathway?
Supports Participants will gain new skills, increased
confidence in their abilities and direction to begin
their employment journey. BIZLINK will work with
each participant to develop a personalised
portfolio including certificates of achievement,
resume, sample cover letter, references and
letters of recommendation.
From Year 11 or 12, BIZLINK can support your
school-to-work transition. BIZLINK has two
pathways to employment:
Disability Employment Service (DES-ESS):
• Free service
• Personalised job-matching
• Individual one-to-one assistance
• Job training
• Apprenticeship and Traineeship support
NDIS - If you have or add Finding and Keeping a
Job funding in your plan, together we will:
What is School Leaver Employment Supports? • Identify and establish your employment
goals
School Leaver Employment Supports (SLES) is a
• Create a pathway that builds your skills
NDIS pathway focused on bridging the gap
between school and employment for students and • Provide work experience opportunities
young people up until the age of 22. The pathway • Offers group activities in the community
was designed for participants to receive some To Find Out More
additional assistance to prepare and build their 1300 780 789 projects@bizlink.asn.au
skills so they can achieve their employment goals.
This funding may be accessed for up to 2 years. BIZLINK is a registered NDIS Provider to deliver
The participant’s NDIS plan must include School Leaver Employment Supports
‘School Leaver Employment Supports’ to
access our service.
Disability Gateway
Where will SLES be held?
The Disability Gateway has information and
BIZLINK SLES includes a combination of one-on- services to help people with disability, their family,
one and group activities which will be held at a friends and carers, to find the support they need in
BIZLINK office or community organisation. Australia. Visit: Disability Gateway or call the
Services are flexible and responsive to participant dedicated Disability Gateway phone line on
needs and access requirements. 1800 643 787 www.disabilitygateway.gov.au
Got a Story to Share? Choose BIZLINK
We love sharing client’s stories about their career BIZLINK is a West Australian, not-for-profit,
and other achievements. Let your Coordinator employment service. BIZLINK is dedicated to
know if you have something for BIZZYBODIES securing and supporting inclusive employment in
and/or our Facebook page. the Perth suburbs and has done so since 1992.
Whether you already have a job or are looking for
www.facebook.com/bizlinkqualityemployment
employment, choose BIZLINK for:
• A free service
Save paper—use Email
• Convenience of 7 offices across Perth
To get BIZZYBODIES emailed let your
Coordinator know your current contact details. • Personalised job-matching
Your personal information is protected by the • Individual one-to-one assistance
Australian Privacy Principles. Let your Coordinator
know if you change your email. • On-site training support and advice
• Apprenticeship and Traineeship support
Getting Information Your Way
BIZLINK assists people with a range of CONTACT
abilities. Staff can read and explain this
information or we can provide the
information in different ways, such as in
1300 780 789
large print, another language or To discuss how BIZLINK could
electronically, as needed. Please discuss be the BEST provider for you
with your Coordinator.
You can also read
