Blurred Lines ILTA Insight Conference 2013 - November 14th 2013 London Rohit Talwar - CEO Fast Future Research
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ILTA Insight Conference 2013
November 14th 2013
London
Rohit Talwar - CEO
Fast Future Research
www.fastfuture.com
rohit@fastfuture.com
Twitter @fastfuture
Contents • Presentation p. 4 • About Fast Future p. 46 • Image Sources p. 54
What we do Foresight Research Helping you explore and understand forces and ideas shaping the future Consulting Enabling you to respond to and create future change Speaking and Moderating Inspiring insights into a changing world and how others are responding Event Design and Facilitation Bringing the future to life and helping develop an action agenda
Objectives of ILTA Legal Technology
Future Horizons Project
• Identify key business, legal and IT trends and
developments
• Build timeline of emerging technologies and IT
developments with high potential legal impact
• Explore IT’s transformative role in future legal business
models and service differentiation
• Highlight strategic imperatives for effective use and
management of legal IT
• Conducted January – November 2013
• Publication – January 2014
• 6 Sponsors
• Combined desk research, interviews with managing
partners, CIO’s, vendors, futurists and technologists,
global surveys on the business applications of IT (499
responses) and emerging technologies (223 responses)
• Key findings are presented on the following pages
including the highest ranked responses in the surveys
‘Future Proofed’ Organisations
Work on 3 Horizons in Parallel
1-12 Months 1-3 Years 4-10+ Years
Operational Drive for Creating the
Excellence Innovation Future
Efficiency, Growth
Sustainability is the New Priority
Economic and Political Uncertainty and Turbulence are the ‘New Normal’
Socio-Demographic Trends are
Reshaping Society
The Biological Era is Emerging
‘Magic’ and Science are Blurring
Mapping and
Uploading the
Human Brain
Cognitive,
Genetic,
Physical and
Electronic
Enhancement of
the Human Body‘Big Science’ is the Battleground
10 Emerging Challenges – Embedding IT in the DNA of Tomorrow’s Law Firm
Globalization as a Universal Business Challenge
Rise of Emerging Markets Driving Greater Reliance on IT (60%) and Increased Competition for Global clients (56%)
Uncertainty and Efficiency as
Sector DisruptorsStrategic Wisdom and Insight as
a Differentiator
60%
Depth of
Client
Knowledge
and InsightRedefining Risk – Client Drivers 67% Security Concerns 57% Shorter / Faster Cycles
Developing Magnetism -
Client Acquisition and Retention
67%
Service Quality a
Key Differentiator
58%
Alternative Fee
Arrangements a
DisruptorDisruptive New Entrants 77% IT Firms Offering Direct Delivery 58% New Entrants = Biggest Source of Disruption
Transformation of Education
51%
Law schools will
increasingly
provide legal
services to
differentiate
themselves and
generate incomeUnleashing Technology 73% 88% Capacity for Rapid IT- Emerging Tech Enabled Innovation: Integral to Courts Critical Differentiator
Our Technologies are Evolving From Desktop to Mobile ...
...to Wearable...
...to Embedded...
... to Grown and Grafted...
…and totally Connected via
‘The Internet of Everything’
“What happens when the smartest thing in the room is the room itself?”
Madeleine AlbrightArtificial Intelligence is Going
Mainstream
88%
AI advisers /
helper apps
will structure
legal
documents
and check
content
generated by
lawyers
Speech / gesture / image recognition, integrated analytics, knowledge management,
image / video / voice mining, client self-service, intelligent documents, expertise
systems, collaboration, secure email, virtual assistants, intelligent agents and
collective intelligenceTechnology Timeline (0-12 Months)
Technology Timeline (2-5 Years)
Technology Timeline (6-10 Years)
Technology Timeline (10+ Years)
Repositioning IT Management 68% 64% Balancing Aligning IT to Security / Mobility Business Need
Turning Insight into Opportunity Markets Mastery Muscle Magic Message Models Mindset Management
Markets – Do we Understand
Future Business Drivers?
Leverage Existing Develop New
Build Emerging
Capabilities Capabilities
Market Pipeline
Respond to Fast Growth
Target Growth Sectors
SME NeedsMastery – Where do we Need to Excel? E.g. Collaboration, Service, Managing Change, Operational Processes, Technology Planning, Foresight and Insight Baker Donelson - Client Access to Workflow
Muscle – What New Survival and
Growth Capabilities do we Need?
Never trust a robot lawyer –
they only know 3 laws
Bradford Barthel – Troutman Sanders –
AI Case Analysis Emerge EdiscoveryMagic – How to Create ‘Wow Factors’ for
Different Customer Types?Message – How do we Align our Actions with our ‘Brand Story’? Bryan Cave - Innovation Department
Brilliant Law – Transparent ecommerce
Models – Asset Finance, Innovation and Revenue
Mindset – Uncertainty Tolerant, Experimental,
Curious, Sticky and Magnetic
Allen & Overy – Technology FairManagement – What Critical Actions can we Take to Drive the Future? Reynolds Porter Chamberlain - Edge
Which are we Pursuing? Markets Mastery Muscle Magic Message Models Mindset Management
Conclusions –
21st Century Survival Skills
• Foresight / Curiosity
• Sense making
• Accelerated learning
• Uncertainty tolerant
• Scenario thinking
• Embrace complexity
• Networking
• IT InnovationUseful Reference Sources
• Genetic profiling - https://www.23andme.com/
• X Prize - Breakthrough innovation projects - http://www.xprize.org/
• Google brain uploading - http://digitaljournal.com/article/352787
• Brain mapping projects - http://www.technologyreview.com/news/513011/why-obamas-brain-
mapping-project-matters/
• Global Future 2045 (immortality) http://2045.com/
• Human enhancement - http://en.wikipedia.org/wiki/Human_enhancement
• Wearable technology – Google Project Glass - http://www.google.com/glass/start/
• Emotiv Epoc Brain-Computer Interface - http://www.emotiv.com/
• AI Essay Grading Software - http://www.nytimes.com/2013/04/05/science/new-test-for-
computers-grading-essays-at-college-level.html?pagewanted=all&_r=0
• Crypto currencies –
– http://www.abc.net.au/technology/articles/2013/09/25/3855973.htm
– http://en.wikipedia.org/wiki/Cryptocurrency
– http://en.wikipedia.org/wiki/List_of_cryptocurrencies
• Autonomous cars -
– http://www.engineering.com/DesignerEdge/DesignerEdgeArticles/ArticleID/6357/Tesla-
Working-on-Autonomous-Car.aspx
– http://www.popsci.com/cars/article/2013-09/google-self-driving-carAbout Fast Future
Fast Future –
Core Services
• Live Events - Speeches, briefings and workshops for executive
management and boards of governments, investment funds,
development agencies , companies, airlines, airports, hotels, venues,
CVB’s and associations
• Future Insights - Customised research on emerging trends, future
scenarios, technologies and new markets
• Immersion - ‘Deep dives’ on future trends, market developments,
emerging issues and technology advances
• Strategy - Development of strategies and business plans
• Innovation - Creation of business models and innovation plans
• Engagement - Consultancy and workshop facilitationFast Future
• Research, consulting, speaking, leadership
• 5-20 year horizon - focus on ideas, developments, people,
trends and forces shaping the future
• Clients
– ING, ABN Amro, Laing O’Rourke
– Marks and Spencer
– Airports - Aeroports de Paris / Schiphol Group
– Vancouver Airport Services
– Industry Associations – ICCA, ASAE, PCMA, MPI
– Corporates - GE, Nokia, Pepsi, IBM, Intel, Orange,
O2, Siemens, Samsung, GSK, SAPE&Y, KPMG,
Amadeus, Sabre, Travelport, Travelex, ING,
Santander, Barclays, Citibank, DeutscheBank
– Governments - Dubai, Finland, Nigeria, Singapore,
UK, US
– Convention Bureaus – Seoul, Sydney, London, San
Francisco, Toronto, Abu Dhabi, Durban, Athens,
Slovenia, Copenhagen
– Convention Centres – Melbourne,
Adelaide, Qatar, QEIICC
– Hotels - Accor Group, Preferred,
– Intercontinental
– PCO’s - Congrex, KenesOur Services
Bespoke research; Identification &
Analysis of Future Trends, Drivers &
Shocks
Public Speaking, In-
Company Briefings, Accelerated Scenario
Seminars and Planning, Timelining &
Workshops Future Mapping
Personal Futuring for
Leaders and Leadership Expert Consultations &
Teams Futures Think Tanks
Identification of
Design & Facilitation of Opportunities for
Innovation, Incubation Innovation and Strategic
& Venturing
Strategy Creation & Investment
Programmes
Development of
Implementation
RoadmapsExample Projects
• Public and private client research e.g. :
– Reinventing the Airport Ecosystem
– Development of Market Scenarios, emerging trends and strategies for key clients
– Government and OECD Scenario Projects – e.g. Migration 2030, Future of Narcotics, Chemical Sector, Family 2030
– Scenarios for the global economy for 2030 and the implications for migration
– Designing Your Future (Published August 2008) – book written for the American Society of Association Executives & The
Center for Association Leadership
– Global Economies – e.g. The Future of China – the Path to 2020
– The Shape of Jobs to Come – Emerging Science and Technology Sectors and Careers
– Winning in India and China
– The Future of Human Resources
– Exploiting the Future Potential of Social Media in UK Small to Medium Enterprises
– Convention 2020 – the Future of Business Events
– Future Convention Cities Initiative – Maximising Long-term Economic Impact of Events
– One Step Beyond – Future trends and challenges for the events industry
– Hotels 2020: Beyond Segmentation – Future Hotel Strategies
– The Future of Travel and Tourism in the Middle East – a Vision to 2020
– Future of Travel and Tourism Investment in Saudi ArabiaHotels 2020 – Objectives • Identify key drivers of change for the globally branded hotel sector over the next decade • Examine the implications for: Hotel strategy Brand portfolio Business models Customer targeting Innovation
Rohit Talwar
• Global futurist and founder of Fast Future Research.
• Award winning speaker on future insights and strategic
innovation – addressing leadership audiences in 40 countries on
5 continents
• Author of Designing Your Future
• Profiled by UK’s Independent Newspaper as one of the Top 10
Global Future Thinkers
• Led futures research, scenario planning and strategic
consultancy projects for clients in telecommunications,
technology, pharmaceuticals, banking, travel and tourism,
environment, food and government sectors
• Clients include 3M, BBC, BT, BAe, Bayer, Chloride, DTC De
Beers, DHL, EADS, Electrolux, E&Y, GE, Hoover, Hyundai, IBM,
ING, Intel, KPMG, M&S, Nakheel, Nokia, Nomura, Novartis,
OECD, Orange, Panasonic, Pfizer, PwC, Samsung, Shell,
Siemens, Symbian, Yell , numerous international associations
and governments agencies in the US, UK, Finland, Dubai,
Nigeria, Saudi Arabia and Singapore.
• To receive Fast Future’s newsletters please email
rohit@fastfuture.comDesigning Your Future
Key Trends, Challenges and Choices
• 50 key trends
• 100 emerging trends
• 10 major patterns of change
• Key challenges and choices for
leaders
• Strategic decision making framework
• Scenarios for 2012
• Key futures tools and techniques
• Published August 2008
• Price £49.95 / €54.95/ $69.95
• Email invoice request to
rohit@fastfuture.comImage Sources
Image Sources p.1
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44. http://startingyourbiz.files.wordpress.com/2012/07/man-taking-leap-of-faith1.jpgYou can also read
