Breathing Fire' - Vietnam's Hot Growth Sectors - Revitalising City Centres - Jardine Matheson
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VOLUME 3 2019
‘Breathing Fire’ –
Vietnam’s Hot
Growth Sectors
Saving the
Sumatran
Elephant
Revitalising
City Centres
Backing
Asia’s Youth
‘Breathing Fire’ – Vietnam’s Hot Growth Sectors Vietnam’s ‘red hot’ economic growth has captured the attention of investors and business reporters alike, and Alain Cany, the Country Chairman for Jardine Matheson Vietnam shares more about Vietnam’s remarkable transformation and potential new growth opportunities for Group businesses in the country. Page 10
Contents
Five Ways the
Finance
Community Can
Drive Change
Mandarin Oriental
Page 04 Sets Ambitious
Goal to Eliminate
Single-Use Plastics
Page 31
Astra Deploys
Facial Recognition
Tech to Improve
Jardine House
Business and
One of the Operational
Most Influential
Tall Buildings in Efficiencies
the World
Page 23 Page 16
The Pulse 04
2019 APRB Held in Beijing to Set Strategic Direction
Jardines & Daimler Herald a New Chapter of Partnership
Perspective 10
‘Breathing Fire’ – Vietnam’s Hot Growth Sectors
Front Runners 14
Gammon’s Solar Power Triple Play
IoT-powered Schindler Ahead Solution Debuts in Vietnam
Hot Ticket! 2019 Celebrating Success 22
Jardine Internship
Zung Fu Employee Wellbeing Initiatives Strike Gold
Nine Jardine Motors Group Colleagues Named in Top 30 Most Inspiring
Programme Automotive Women
Attracts Record For Our Future 26
Number of Shining a Light on Excessive Device Use
More Learning Opportunities for Children in Remote Cambodia
Applications
Our People 34
Page 34 Hot Ticket! 2019 Jardine Internship Programme Attracts Record Number of
Applications
Dairy Farm Singapore Supports Pioneering Future of Work Initiative
Thistle Volume 3 | 2019 01
K U P
WAL E HOUS E 2 0 2 0
JA R D I N
Save the Date!
y)
29 March 2020 (Sunda
Jardine House, Central
the
Letʼs team up to take on
fun,
49-floor challenge, have
DSET!
and raise funds for MIN
Chairman’s Desk
2020
Resolutions
Happy New Year, and if you have made a resolution or two this
year, I hope your plans are still on track.
In terms of resolutions
In terms of resolutions for the Group, accelerating our innovation, for the Group,
sustainability, collaboration and people development plans will
remain the top priority; we aim to step up our efforts accelerating our
considerably in 2020.
innovation,
Accelerating growth in developing markets is another focus and
Vietnam, one of the most dynamic economies in Asia, is profiled sustainability,
in this issue of Thistle. Country Chairman for Jardine Matheson
Vietnam Alain Cany shares his views on Vietnam’s remarkable
collaboration and
economic transformation and the potential new opportunities for
Group businesses.
people development
Future trends impacting business and the workplace is another plans will remain the
topic covered in this edition, which includes a report on the
Global Co-Operation Agreement signed between Jardine
top priority; we aim to
Matheson and Daimler. Under this, Innovate Jardines and
Daimler’s corporate incubator Lab1886 will explore new business
step up our efforts
models to advance exciting digital ventures in connected,
autonomous, shared and electrified technologies.
considerably in 2020.
You can also read more about a progressive ‘future of work’
Memorandum of Understanding signed between Dairy Farm Executive Chairman and
Singapore and Singapore’s Food, Drinks and Allied Workers Managing Director
Union to help workers adapt to jobs that are being transformed Ben Keswick
by technology.
Improving communities in new ways is a priority goal of our
sustainability support. The very timely DigitalMINDSET
programme shines a light on excessive gaming and device use in
Singapore, and the negative impacts on teens and their families
in extreme cases. Through the ACLEDA-Jardine Educational
Foundation (AJEF), we were also thrilled to open the Leu Han
Primary School in remote Ratanakiri province near the Cambodia-
Vietnam border in November. The school opening was a great
way to close a year in which we broke new ground, but also faced
challenging headwinds, and a year-in-review (covering 2019
results) will feature in the next issue of Thistle.
There is a lot to look forward to in 2020, and in addition to
pushing on with your resolutions, I hope the year ahead is
rewarding and successful for both you and your loved ones on
many fronts.
Ben Keswick
Thistle Volume 3 | 2019 03
The
Pulse
Five Ways the
Finance Community As well as presentations and panel
discussions, this year’s Jardines Finance
Can Drive Change
Conference included visits to leading
new-economy companies such as such
as Hema, Lexin and UBTech.
‘Championing Transformation: Finance as a Catalyst’ was the theme 3. Lead by Example
of the recent biennial Jardines Finance Conference, which was held in
Sustainable growth will be driven focusing on three key areas:
Shenzhen. Given the city’s reputation as one of the fastest-developing
(i) modernising the core, (ii) using digital to drive current revenue,
innovation hubs in the world, it was a fitting and relevant conference
and (iii) creating new revenue streams. In each area, the finance
location. The event was an opportunity to further reiterate, and build
community needs to play its part and lead by example when
on, the urgent need to embrace agility and technology, a message
opportunities arise; no one can be a passive bystander.
which was first explored in the 2017 Jardines Finance Conference.
4. Embrace New Partners and New Values
Over two days, senior Jardines finance executives from across Asia
and the UK heard from external experts, participated in interactive Digital partnerships are key to Jardines’ future and there is a need to
sessions, and visited leading tech companies in Shenzhen. They explore collaboration opportunities with a wide range of leading
discussed finance-related opportunities to support the digital technology-enablers to build mutually beneficial relationships.
transformation vision presented by Executive Chairman and The recently formed Astra WeLab joint venture in Indonesia and the
Managing Director, Ben Keswick, at Strategic Direction 2019. virtual banking joint venture in Hong Kong are good examples of this.
The visits to new-economy leading companies such as Hema (an
Here are five key takeaways from the conference:
Alibaba-backed grocery retail chain), Lexin (a mobile-first fintech
1. Embrace Change and Be Bold company) and UBTECH (an AI-driven robotics business) provided
new perspectives in terms of work cultures and attitudes to risk.
The Group has made great progress on the digital front in recent
Innovation, creativity, speed, agility and taking ownership are critical
years, as Gammon and Dairy Farm made clear during the conference
to success and ‘fails’ are often part of the road to success.
with respect to their achievements in digital dashboards and
digitising the finance function, respectively. Ramping up the speed, 5. Commit to Lifelong Learning
scale and ambition going forward, however, will be key. There is a
As seen in other roles and functions, finance team managers and
strong desire to invest in and introduce new projects, as well as
executives need to constantly acquire new skills to stay relevant and
initiatives, that deliver transformational change – changes that will
impactful in the digital age.
reinvent how we do business and manage our operations. On
pursuing transformation to deliver momentum shift, John Witt, Group
Finance Director, commented, “Remember, be bold, just as our
Jardines forbearers were”.
Remember, be bold,
2. CFOs and Finance Teams to Add Value in New Ways just as our Jardines forbearers were.
Stakeholders expect, and need, more from the finance function today
in terms of identifying and providing data-driven insights. There is an
increasing imperative on the function to act as a catalyst in driving Group Finance Director
digital transformation – adopting disruptive technologies to lead by John Witt
example from the inside out – as well as play a leading role in
long-term value creation.
04
Ben Keswick Meets
Vietnam Officials
Jardine Matheson Group Executive Chairman and
Managing Director Ben Keswick affirmed the
Group’s development strategy in Vietnam through
open meetings with government authorities
during a three-day visit from 9 to 12 September.
Receiving Mr Keswick at the Government Office,
Vietnamese Deputy Prime Minister Trinh Dinh Dung
spoke highly of the Group’s presence in the market
and suggested Jardines consider expanding
investments in the government’s prioritised
sectors, such as urban infrastructure, industry and
tourism. On his part, Mr Keswick asserted the
dedication to back our domestic partners, namely
THACO, REE Corporation and Vinamilk. The Group Vietnamese Deputy Prime Minister Trinh Dinh Dung receives Jardine Matheson Group Executive
Chairman and Managing Director Ben Keswick in Hanoi on 10 September.
also pledged to invest more in the country
eventually through the state-owned enterprise
equitisation process, Mr Keswick stated.
In Hanoi, Mr Keswick also met with leaders of
the State Capital Investment Corporation and
the Committee for Management of State Capital
at Enterprises.
YK Pang Participated in
the 14th CMIA Annual
Meeting
Jardine Matheson Group Deputy Managing Director
YK Pang participated in the 14th Annual Meeting of
the Chongqing Mayor’s International Economic
Advisory Council (CMIA) on 28 September.
Joining Chongqing Mayor Tang Liangzhi and other
members of the forum, Mr Pang shared his insights
on the city’s future. “Chongqing is well-placed to
become an inland international trade logistics hub”
he said, before speaking on the opportunities and
challenges that the city faces.
“The pace of Chongqing’s change impresses me a
Jardine Matheson Group Deputy Managing Director YK Pang at the 14th CMIA annual meeting in lot,” said Mr Pang. “This is an easy place to do
September.
business. Jardine Matheson Group has made many of
our largest investments in China here.” Since 2005,
the Group has gradually built its core businesses in
Chongqing such as property development,
automotive, retail and catering sectors.
Mr Pang concluded his address by emphasising
Chongqing’s strengths and the importance of the city
to the Group strategy: “We are enthusiastic about
Chongqing’s future and are willing to make efforts
and progress together with this city.”
Thistle Volume 3 | 2019 05
The Pulse
2019 APRB Held in Beijing to Set Strategic Direction
Jardine Matheson Group’s 2019 Asia Pacific Regional a session on the changing role of business in society,
Board (APRB) meeting was held in Beijing with a focus while Dr Jon Liao, Chief Strategy Officer of JD.com,
on the Group’s performance and strategic direction. shared his thoughts on building a digitally enabled
Group Executive Chairman Ben Keswick, as well as supply chain in China and further afield.
London and Hong Kong directors, country chairmen
To close, a number of portfolio companies from Linear
and chief executives of the Group’s main companies,
Capital shared their thoughts on developments in the
attended the event, which was held at Mandarin
automotive industry. A group of chief executive officers
Oriental, Wangfujing.
also took part in a panel session, moderated by Group
A host of external guest speakers also shared their Director of Digital Anne O’Riordan, discussing their
insights on several topical business trends and issues. respective approaches to business transformation.
Tim Payne, Head of Asia at Brunswick, kicked off with
Lord Sassoon Meets
Chinese Vice Premier Hu
Chunhua at the 10th
UK-China Economic and
Financial Dialogue
In his role as Chairman of the China-Britain Business
Council, Lord Sassoon hosted the UK-China Business
Dinner in honour of Chinese Vice Premier Hu
Chunhua, who was in London for the 10th UK-China
Economic and Financial Dialogue. The dinner, held on
17 June, was also attended by UK Chancellor of the
Exchequer Philip Hammond, senior UK and Chinese
government ministers and officials, as well as
From left: UK Chancellor of the Exchequer Philip Hammond, Chinese Vice Premier Hu Chunhua and
business representatives from both sides, including
Lord Sassoon. Adam Keswick, David Hsu and Adele Ma. Earlier in the
day, Lord Sassoon attended the China-UK Financial
Services Summit and gave the introduction to the
Plenary Session on the Belt and Road Initiative.
06
From left to right: Sam Guo, Chief Executive Officer,
Lab1886 China; CK Yap, General Manager, Innovate
Jardines; Susanne Hahn, Director, Lab1886 Global; Florian
Hofmann, Chief Operation Officer, Lab1886 China and
Amy Lau, Corporate Innovation Lead, Innovate Jardines.
Jardines & Daimler Herald a New Chapter of Partnership
The already strong spirit of collaboration between inherit both the DNA of tradition and innovation, with
Jardine Matheson and Daimler is set to go to a new level 187 and 133 years of heritage, combined with a
and make a bigger impact with the recent signing of a pioneering spirit, trust and expertise. It is a remarkable
Global Co-operation Agreement on innovation – the first combination to accelerate new market-leading
of its kind by the German automotive giant. businesses.”
Under the agreement, Jardines’ digital business The agreement is the latest in a series of collaborations
incubation and innovation arm, Innovate Jardines, and between the two parties over the past 24 months. These
Daimler’s corporate incubator, Lab1886, will explore, include facilitating innovation initiatives for Jardines and
validate and incubate new business models. The joint its Group companies across Europe, Southeast Asia and
effort will advance digital ventures in the areas of Greater China with Startup Autobahn – the Daimler-
connectivity, autonomous, shared and services, and backed open innovation platform that connects
electric – or CASE, the acronym synonymous to the promising start-ups with industry-leading corporate
future of mobility. The new projects and initiatives will partners to pilot latest technology and drive
be overseen by a venture committee of senior Jardines implementation – and the launch of the first Hack.Asia
and Daimler executives. hackathon that challenged students and young
innovators to create solutions to help shape Asia’s future.
Speaking on the partnership, General Manager of
Innovate Jardines CK Yap, said, “As we search for new
growth, I am very pleased with this collaboration
between two long-time corporate partners as it
possesses the advantages of unique corporate assets,
This strategic partnership is
established understanding and aligned goals to
accelerate the creation of sustaining innovations.” the herald of a new age.
Echoing Mr Yap’s view, Susanne Hahn, Director of
Lab1886 Global, said, “We are more than honoured to
usher in a new era with Jardines. This strategic Lab1886 Global
partnership is the herald of a new age. It’s the first Director
time for us as a corporate incubator to co-operate with Susanne Hahn
an external partner. Jardines and Daimler’s Lab1886
Thistle Volume 3 | 2019 07
The Pulse
AWDA’s AWSOM Ambitions for 2020 and Beyond
Creating convenient online financial solutions to achievement in itself. Metrics-wise, we have already AWDA President Director
Rina Apriana (back row,
serve Indonesia’s many unbanked and underserved hit more than one million downloads and more than seventh from left) with
her team.
individuals and businesses is the primary objective of 25,000 disbursements. We also received our official
Astra Welab Digital Arta (AWDA), which was launched licence from the Indonesian Financial Services
by Astra – in collaboration with WeLab – in Authority recently. Of the 144 fintech lenders in
September 2018. Indonesia today, only 13 have a licence; so the licence
was a terrific first anniversary boost. It shows we are
Having just celebrated its first anniversary, AWDA
in accordance with government standards, which
President Director Rina Apriana shares more about
significantly enhances our reputation with
AWDA’s future plans.
stakeholders.
What is AWDA; and how is it transforming consumer
How does leading a fintech start-up compare to your
lending in Indonesia?
experience working in Astra?
We are a fintech peer-to-peer lending company using
It’s exciting but challenging. We start from the
big data and machine learning to quickly determine
‘ground floor’, including customer data and
customer creditworthiness; and if okay, to approve
intelligence, but there is a buzz in evolving in ‘real
loans to serve Indonesia’s unbanked and
time’ and I enjoy mixing business styles and
underserved consumer segments. As Indonesia is a
strategies, especially the collaboration aspect.
vast archipelago with more than 17,000 islands, there
are approximately 150 million Indonesians and 49 What lies ahead in the next 12 months?
million small and medium enterprises (SMEs) who
As our new employees come from Astra, WeLab and
lack access to convenient financial services and
external parties, we want to create a AWDA culture
credit. We want to provide them with easy-to-access
that combines the best of both and our own
online financial products. We do this now through our
environment. I call it AWDA’s AWSOM culture with A
mobile lending platform for retail customers – mainly
standing for Ambitious – go big or go home – and W is
tech-savvy millennials – and will soon explore an
about Working synergistically. S represents a focus
initiative for SMEs.
on speed – but steady speed; while we need to move
What are AWDA’s strengths? fast, we also need control to adapt quickly. O is being
open-minded while the M stands for ‘massive effort’
Astra is a strong Indonesian brand with a huge
– make it happen!
distribution network and ecosystem. WeLab is respected
for its credit rating technology and fintech in Hong Kong Longer term, what does AWDA want to achieve?
and China. These are great strengths and we will leverage
We want to be the most admired fintech company in
these as we develop our unique competencies.
Indonesia; and to develop the capacity and resources
Congratulations on the first anniversary. What have to create industry-leading offerings for B2C, B2B and
been the highlights? B2B2C customers, with a focus on individuals and
SMEs who are the lifeblood of Indonesia’s economy.
Time flies! AWDA is the first fintech offering from
We also want to improve financial literacy and
Astra and Jardines; celebrating our first birthday is an
inclusion nationwide with more new solutions.
08Jardines Backs Asia’s Youth
to Shape the Region’s Future
They may be highly established businesses, but The winning team for each of the six challenge
187-year-old Jardines and German automotive giant categories also received S$2,500 (US$1,800) and an
Daimler have no qualms about breaking new ground opportunity to undertake potential internships with
in the face of changing market trends and behaviours. Jardines or Daimler to further develop their concepts.
In a first, the two industry heavyweights – with the Hack.Asia was the first-ever hackathon organised by
support of Singapore’s Economic Development Board Innovate Jardines – the digital business incubation
– joined hands in October to run a hackathon, and innovation arm of the Jardine Matheson Group.
Hack.Asia, inviting students across Asia to develop Hack.Asia is also part of the DigitalLife@Daimler
technology-driven solutions to address challenges Campus Global Hackathon Series that has supported
faced by businesses in the region. The youngest 14 hackathons in six countries since 2016.
participants were a team of 12- and 10-year-old sisters.
“We are very excited by the wide range of high-calibre
Over 800 students, divided into 320 teams, pitched ideas we saw, “said Benjamin Birks, Group Managing
data-driven solutions to address six business Director, Jardine Cycle & Carriage. “As an organisation
challenges faced by the participating Jardines committed to the growth of Asia, we were inspired by
(Jardine Cycle & Carriage, Dairy Farm and Hongkong how the pitches presented employ data-led solutions
Land) and Daimler (DigitalLife@Daimler and Daimler to address real-life issues currently impacting
Financial Services Africa & Asia Pacific) companies, businesses and communities in the region.”
such as the future of commerce, sustainability and
urban mobility.
Cows Go Mu and Codeblooded Take Top Honours
As an organisation committed to
From the more than 300 ideas submitted, 36 teams the growth of Asia, we were inspired
– representing 23 countries – were selected to attend
the Hack.Asia final in Singapore. After an intense 48
by how the pitches presented employ
hours, two teams were judged to be the joint winners: data-led solutions to address real-life
the Cows Go Mu team from Singapore and the issues currently impacting businesses
Codeblooded team from India.
and communities in the region.
Cows Go Mu took on the challenge of improving the
accuracy of inventory data for Dairy Farm by
developing an inventory solution that utilised Jardine Cycle & Carriage
predictive data and machine-learning technologies. Group Managing Director
Benjamin Birks
“Our solution ensures that Dairy Farm customers can
get what they want at the time they want it. Our solution
leverages predictive forecasting to ensure that there is
available stock for customers,” said the team.
Codeblooded created a tracking system – alerting
drivers of real-time road hazards and traffic jams – to
help ease traffic congestion in developing cities. Their
system alerts commuters of potential hazards, with the
help of geofences, to improve traffic flow and safety.
“Our solution was based on the research and
observations of traffic conditions in cities across the
region, and we hope to help people understand the
importance of solving traffic problems. Having a good
user base would mean good-quality data that
supports machine learning, enabling this solution to
be enhanced to better serve the community,” said
Team Codeblooded.
The Cow Go MU and Codeblooded teams won
sponsored trips to exhibit their ideas at the ‘Four
Years From Now’ start-up conference in Barcelona in
2020 that attracts more than 30,000 international Benjamin Birks, Group Managing Director of Jardine Cycle & Carriage (middle right) and CK Yap,
tech executives. General Manager of Innovate Jardines (middle left) chatting with Hack.Asia finalists.
Thistle Volume 3 | 2019 09Perspective
‘Breathing Fire’ –
Vietnam’s Hot
Growth Sectors
‘A dragon being unleashed’ is how Google
and Singapore’s Temasek Holdings
described Vietnam’s internet economy The Vietnamese government
growth prospects in a joint report released and agencies will continue
in 2018. to create favourable
This bullish outlook also applies to the conditions for foreign
wider economy, and Vietnam, commonly
investors such as Jardine
called ‘the land of the ascending dragon’ is
enjoying a period of strong, sustained Matheson Group to expand
economic growth that is attracting media their production, business
headlines as well as global investors and investment in Vietnam.
and businesses.
Trinh Dinh Dung
10Population of 97 million Fast-emerging middle class –
(tipped to reach 120 million by 2050), 13% of the population;
with 70% under 35 years of age expected to reach 26% by 2026
7.1% growth rate – fastest-growing Top choice in ‘China plus one’
economy in ASEAN last year manufacturing (when companies set
up production bases in one other
market in addition to mainland China)
*Data sourced from:
https://www.worldbank.org/en/
country/vietnam/overview
While Jardines made its first business
investment in Vietnam more than 20 years
ago, Vietnam’s Deputy Prime Minister (PM)
Trinh Dinh Dung reiterated a ‘Vietnam is
open for business’ message at a recent
reception attended by Jardine Matheson
Group Executive Chairman and Managing
Director Ben Keswick in Hanoi.
“The Vietnamese government and agencies
will continue to create favourable
conditions for foreign investors such as
Jardine Matheson Group to expand their
production, business and investment in
Vietnam,” he said.
The Deputy PM said the current restructuring
of state-owned enterprises offers new
investment opportunities in infrastructure,
energy, industry and tourism. In this
interview, Alain Cany, the Country Chairman
for Jardine Matheson Vietnam, talks about
these opportunities and others of potential
interest to Jardines. Mr Cany also shares
business insights and projections based on
his 18 years of corporate experience in
Vietnam, where he has seen the country
transform from an emerging nation to
become one of the fastest-growing
One of Alain Cany’s biggest career highlights has been witnessing and playing
economies in the world with an average a part in Vietnam’s ‘slow lane to the fast track economic transformation’ over the
growth rate of 6 to 7% per annum. past 18 years.
Thistle Volume 3 | 2019 11Perspective
Ben Keswick enjoyed a tour of the Thaco showroom with Mr Duong, Chairman and founder of Thaco (second from right) during his recent visit
to Vietnam.
As Vietnam has modernised and grown over We also have four investments from Jardine Up to the early 1990s, 100% of the
the past 20 years, so too has our presence in Cycle & Carriage. In terms of value this is economy was state-owned. Today, maybe
the country; how big is the footprint today? the biggest investment in the country. In all only 30% of the economy is run by
of these investments we have a minority state-owned enterprises; so about 70% of
We have 14 different operations today, for a
stake varying from 10% to 30% in leading the economy has been privatised in a
total investment of about US$2 billion. We
Vietnamese companies in the auto (Thaco), 20-year period. Many foreign investors are
have four operations for Hongkong Land –
real estate, infrastructure (REE), and dairy attracted by the political stability here, the
two commercial buildings in Hanoi and two
(Vinamilk) and consumer goods sectors. openness of the economy, new rules and
residential projects in Ho Chi Minh City. We
Overall, Vietnam ranks number five in regulations to support this, and the
have four operations under Jardine Pacific,
terms of income for the Group, after emergence of a Vietnamese private sector.
including the restaurants Pizza Hut and KFC.
Indonesia, Hong Kong, China and
Vietnam is also one of the world
There is also Jardine Schindler, which has Singapore, so we are on the right track; this
champions in signing free trade
been operating for more than 20 years. This has accelerated in the past 10 to 12 years,
agreements – Vietnam has free-trade
includes the manufacturing division, and we after Vietnam joined the World Trade
agreements with many countries and if you
are very proud that our factory here produces Organisation (WTO).
manufacture in Vietnam you have access
brackets that are equipped in every single
How long have you been in Vietnam? Based to very good trade terms to large parts of
Schindler lift around the world. And we
on your experience and insights, what are the world which makes the country very
recently inaugurated a new factory that is
some of the key drivers of the country’s attractive to manufacturers. Recent major
equipped with state-of-the-art equipment;
economic success over the past 12 years? signings – including one with the EU,
this is a Jardine Schindler investment.
which will be implemented next year, and
I’ve been here for 18 years. I originally
Under Dairy Farm, we have two operations. the trans-Pacific trade agreement – are
came to work for HSBC, before joining
Guardian, in the health and beauty sector, expected to maintain Vietnam’s high
Jardines to support their expansion plans
is doing very well and we recently opened growth rate. In addition, GDP growth in
in Vietnam. In terms of growth drivers, in
our 100th Guardian store. The Starbucks recent times has averaged around 7% per
my opinion Vietnam was very brave to
brand operated by Maxim’s is also very annum driven by rising FDI and a growing
enter the WTO at an early stage of its
powerful. The Starbucks story is interesting middle class.
development. There was also a strong
because Vietnam has a rich coffee culture.
determination to reform the country, and I
As local people like to drink strong brews,
think it’s a combination of the willingness
we thought it might be a challenge to sell
of the government to open the economy to
American-style coffee here, but as I said,
foreign investment, and Vietnamese
the brand is powerful, and we have around
entrepreneurship that is driving progress.
60 outlets already.
12From a ‘doing-business’ angle what are Finally, for people who haven’t visited
some of the biggest changes that you have Vietnam, what are two or three places or
seen in recent years? experiences that you would recommend?
It’s hard to pinpoint specific things – the Starting in the north, a visit to Hanoi and
reform process is ongoing, which is making Halong Bay is a must for first-timers. For a
market access easier and creating a more second visit, I would recommend Hoi An,
level playing field between local and Da Nang and Hue in central Vietnam for
foreign companies. There is a real their rich history and culture. For a third
determination from the government and trip, I’d recommend going deeper into the
while it’s not all perfect yet, we see a clear Mekong Delta, taking a small boat and
road map and a bright future given the visiting some remote places. If you do all
young population and the fast-emerging three, you will have seen a lot, and have a
middle class. When I first arrived here 18 lot of good memories.
years ago, you could see a lot of poverty
and that it was very much a developing
country. Since then however, the country
keeps changing at a fast pace, and all parts
of the population are benefitting. While
there is still poverty in remote parts of the
country, the overall poverty rate is falling.
Agriculture, food processing, manufacturing
and tourism are some of Vietnam’s
traditional sectors; what are some of the
emerging industries, and which ones stand
out from a Jardines perspective?
Everything that is consumer-driven. The
emergence of the middle class is significant
and driving strong demand for consumer
goods. Infrastructure is another growth
sector, as is energy, and there is a lot going
on in the solar and wind power sectors.
Digital is also developing fast; many
Vietnamese are extremely talented in
mathematics and have tremendous digital
skills, and we already have about one
million people working in the software
THACO is one of the longest-established auto companies in Vietnam with a strong presence in the
industry. Given this, we are extremely manufacturing, assembly and distribution sectors.
confident that everything related to
Industry 4.0 and digital will see Vietnam –
as well Indonesia – become one of the
biggest digital economies in Southeast
Asia. As a Group, with the Innovate Jardines
team, we have started looking at new
opportunities there.
Given Vietnam has the fastest-growing
middle class population in Southeast Asia,
what do you see as the most in-demand
products and services from Vietnam’s
middle class in the years ahead?
Education is number one by far. Any type of
education is in hot demand and not just for
children, but also young adults and adults.
There is a huge appetite for learning and
improvement whether learning foreign
languages, vocational skills or other areas.
Healthcare and beauty is another strong
sector, which is very good for the Guardian
business. Everything related to housing and
Healthcare and beauty is one of the fastest-growing consumer segments in Vietnam; Guardian recently
travel are other fast-growing industries. celebrated the opening of its 100th store in the country.
Thistle Volume 3 | 2019 13Front
Runners
From Wangfujing to Hongkong Land and its business partner
celebrated the grand opening of WF CENTRAL and
Central – Hongkong
Mandarin Oriental Wangfujing, Beijing at the
terrace of the hotel. From left to right: Shirley Lam,
General Manager, China Commercial Property of
Hongkong Land; Raymond Chow, Executive
Director of Hongkong Land; Mark Pu, shareholder of
Wangfu Central Real Estate Development
Land Projects
Company Limited; Robert Wong, Chief Executive of
Hongkong Land; Richard Baker, Chief Relationship
Officer, Mandarin Oriental Hotel Group; Clement
Lau, Director and Head of Development and
Valuations, Commercial Property of Hongkong
Land; Mark Bradford, General Manager, Mandarin
Revitalise City Centres
Oriental Wangfujing of Beijing and Clemens Hoerth,
Area Vice President, Operations.
Two significant grand opening milestones were celebrated in Beijing the creation of award-winning hotels in Hong Kong and Macau, and
and Hong Kong respectively, in October. now Mandarin Oriental Wangfujing, Beijing has brought our two
companies’ shared values of tradition, quality and innovation to the
Revitalising Wangfujing
historic heart of the capital city.”
Executives from Hongkong Land and the Mandarin Oriental Hotel
Revitalising Central
Group attended a launch party on 19 October to mark the opening of
WF CENTRAL, a premium lifestyle retail destination in the heart of In Hong Kong, Hongkong Land recently launched CENTRICITY, a
Beijing, and Mandarin Oriental Wangfujing, Beijing, the first suite of services that aims to enhance the daily working lives of
Mandarin Oriental hotel in China’s capital city. The hotel is housed Hongkong Land tenants in the Central district.
in the upper floors of the WF CENTRAL property.
The CENTRICITY mobile app, for example, enables tenants to not
At the launch event, Robert Wong, Chief Executive of Hongkong only access Hongkong Land’s premium concierge services, but also
Land, said WF CENTRAL and Mandarin Oriental Wangfujing, Beijing monitor taxi queues and order lunch. Tenants can also utilise a new
will play a crucial role in the ongoing redevelopment and versatile event space in Chater House that can host a function for up
revitalisation of the historic Wangfujing district. to 200 guests or be used for smaller, more intimate gatherings.
There is also a restaurant at Chater House offering both on-the-go
“Now that WF CENTRAL’s retail and hotel components have
meals and a full dining experience in a scenic terrace space.
officially opened, we will look to solidify its position and
reputation amongst affluent millennials as a destination of choice In addition, Central’s reputation as one of Hong Kong’s premier
in Beijing,” said Mr Wong. shopping districts was boosted with the recent opening of
Hongkong Land’s 465 sq. m. BESPOKE salon in Chater House. With
Richard Baker, Chief Relationship Officer, Mandarin Oriental Hotel
its premium amenities and privileges, the salon raises the bar in
Group, said, “Our partnership with Hongkong Land has resulted in
terms of shopping service and luxury for BESPOKE members.
14Redefining the
Car-buying Experience
Roadster, a new online platform launched by Zung Fu Hong Kong and
Macau, and Mercedes-Benz, delivers next-level convenience to car
buyers in the respective cities.
For example, customers can make enquiries, place deposits
and access in-depth information about a new or used vehicle
through Roadster.
For EQC, the first all-electric Mercedes-Benz vehicle, the platform is
hosted on the Daimler EQ portal. In addition, Zung Fu is the first
dealership in the world to provide deposit payment on the EQ Portal
A mobile 4D virtual reality simulator is one of the current projects being worked on by
– customers can also accessorise and view their car in a range of Roadster – a new online platform launched by Mercedes-Benz and Zung Fu Hong Kong
colour options from their smart phone or device. and Macau – and partners including Innovate Jardines, for a potential digital car
dealership of the future.
“Roadster provides customers with another easy, hassle-free way to
connect with us. In addition, our teams can also better manage
with start-ups, accelerators, universities, Group businesses,
sales leads and pleasingly, 32 car sales have been transacted via
customers and more, to broaden their creative horizons.
Roadster so far,” said Carlos Seo, SpeedWorks’ Product Manager, in
November. Collaboration is at the forefront of a current project with Innovate
Jardines, the Start-up Autobahn Innovation Platform in China and the
“Roadster was developed by a team of 40 colleagues from five
51VR start-up to create a Virtual Reality Driving Simulator (VRDS) for a
countries over four months. Key players included the Jardine
potential digital dealership of the future.
International Motors (JIM) digital and the SpeedWorks
Innovation team, the Zung Fu Hong Kong and Macau operations Launched internally in November, the mobile 4D simulator can
team, and Mercedes-Benz teams in Hong Kong, Singapore and demonstrate three AR-enhanced car safety features (augmented
Germany,” he added. reality) – Collision Prevention Assist, Blind Spot Monitoring and
Active Lane Assist – for top-selling A-class, C-class, E-class and CLS
Innovation Factory
Mercedes-Benz models.
The mission statement for the Innovation Factory (IF) is to create
“Through this simulator project we want to gauge customer interest in
innovative products and services that turn mobility woes to wows with
virtual immersive experiences and hear their thoughts on how a VR
the goal of delivering ‘exceptional journeys’ every day for customers.
solution will enhance their car-buying experience. We anticipate that
Since the formation of JIM, the regional Digital and Innovation Team a sophisticated VR test drive will become the norm for customers very
(D&I) works to incubate ideas and solutions and support operations soon,” said Helena Lee, Head of SpeedWorks.
teams; a major focus is helping local teams to adopt design thinking
“The simulator imitates car accidents in in common real life
to tackle customer pain points.
situations, and I think it will help upsell our safety features,” added
Having a physical space, D&I’s SpeedWorks’ Innovation team will be Steve Hung, Sales Manager in Mercedes-Benz Brand Centre in Chai
able to prototype new products and services, as well as collaborate Wan, Hong Kong.
Gammon’s Solar Power Triple Play
The future is bright for Gammon’s This is the third and largest PV system
‘Responsible Growth – 25 by 25’ installed on a Gammon site since the
sustainability strategy that is aligned to the implementation of Hong Kong’s Feed-in
United Nations Sustainable Development Tariff (FiT) scheme in 2018. The others
Goal to produce and use more affordable, are installed at Gammon’s Sai Sha Road
clean energy. Gammon’s green power Widening project and the Highways
reputation received a major boost with the Department Central Kowloon Route Kai
recent installation of a photovoltaic (PV) Tak West contract site offices. Gammon
renewable energy system at the Gammon has also installed around 3,500 panels
Technology Park in Hong Kong’s Tsueng Kwan for clients since the FiT scheme launched,
O Industrial Estate. Located on the roof of the and is named on the list of Renewable
facility, the 200kWp capacity PV system Energy Installation Contractors by the
generates around 276 megawatt-hours of Electrical and Mechanical Services
The recently installed photovoltaic renewable energy
system at the Gammon Technology Park in Hong Kong’s electricity per year, which is equivalent to the Department Hong Kong.
Tsueng Kwan O Industrial Estate generates around 276
megawatt-hours of electricity per year.
annual consumption of about 60 households.
Thistle Volume 3 | 2019 15Front Runners
IoT-powered Schindler Schindler Ahead, a smart urban mobility platform and digital solution
for elevators and escalators, was unveiled in Vietnam at a customer
Ahead Solution Debuts event hosted by Schindler Vietnam Ltd on 12 September.
in Vietnam The IoT-powered Schindler Ahead solution analyses cloud-based data
in real time to anticipate, and resolve, potential operational issues
before they occur. Building owners and operators can also access
real-time status reports and tailored apps to track performance and
operational data to better manage their equipment.
Schindler Ahead represents a new era in Schindler’s digital journey
that started more than 10 years ago and has covered three major
phases – IT rationalisation, operational excellence and leading-edge
digital business. Through cutting-edge Internet of Things (IoT)
technology, the platform is anticipated to transform the industry,
improve efficiency, equipment safety, reliability and enhance the
passenger experience.
These benefits were highlighted by Ben Keswick, Executive Chairman
and Managing Director of Jardine Matheson Group, in his opening
remarks at the event attended by 15 key account customers. He also
noted that Vietnam is an important market for Schindler Ahead, given
the country’s Industry 4.0 and smart city ambitions, and the
Schindler Vietnam hosted a customer event on 12 September to launch government’s desire to maintain, or improve its Global Innovation
Schindler Ahead, a smart urban mobility platform and digital solution for
elevators and escalators. Index ranking.
To support the introduction of Schindler Ahead, Vietnam customers
can also look forward to top-class service and assistance with the
launch of the Schindler Ahead Technical Operation Centre that began
operations in September.
Astra Deploys Facial Recognition Tech to Improve Business
and Operational Efficiencies
Finding new ways to better understand Astra’s customers – their
purchasing behaviours, preferences, likes and dislikes – is one of the
top priorities for Astra’s Digital team.
Using big data and facial recognition technology, Astra Digital has
run pioneering projects in recent months to learn more about
Astra’s diverse customer base, said Wayan Wisnu, the Department
Head Data Scientist for Astra Digital. “We are using big data and
facial recognition technologies to get a closer look at our
customers in terms of their purchasing characteristics, and
preferences. This data is then analysed to identify opportunities to
improve in terms of serving them better, especially anticipating
their needs and demands, and creating customised solutions that
will make a difference.”
Facial recognition tech is used in four current Astra platforms
Astra Digital Scientist, Hans
products – Seva.id, Sejalan, CariParkir and Movic – to enhance Hanafi, demonstrates a
facial recognition prototype
customer engagement and service, and improve a variety of to local reporters.
functions from digital payment to AB testing. For example,
comparing two versions of a web page or email to detect fraud.
Mr Wisnu said facial recognition technology has also been installed
in the Astra Head Office, Menara Astra (MA). The technology
enables receptionists to quickly identify visitors, see how many
times they visited, for how long, and who they met. The technology
is also used by the MA security team to make the building and
premises safer and more secure.
16Set to Open in 2020, 2022 and 2023 – Astra and Gojek
MO Properties in Lucerne, Nanjing, Trial Green Ride
Dallas and Tel Aviv Options for Urban
Commuters
Noisy, exhaust-belching, unserviced
motorcycle taxis throughout Indonesia
could be replaced one day by silent,
environmentally-friendly electric models.
Testing the feasibility of this scenario is the
objective of a current pilot project run by
Astra and Gojek.
Since July, Gojek has added several Honda
PCX electric motorcycles to the fleet of
vehicles used by GoRide riders and drivers
throughout Jakarta. If the response from
customers is positive, and it proves
cost-efficient and effective, the electric
Mandarin Oriental Palace, Luzern is set to open at the end of 2020 after extensive renovations. two-wheeler pilot project may be scaled up
in the near future to involve more cities.
Mandarin Oriental Hotel Group (MOHG) will Mandarin Oriental, Dallas, USA The Honda PCX was selected for the trial as
add four new cities to its global network with it is one of the safest and most reliable and
This new development in Texas’ third largest comfortable electric motorbikes on the
new properties in Lucerne, Nanjing, Dallas
city will have 176 guestrooms and suites, four market today.
and Tel Aviv set to open between 2020 and
restaurants and bars, a lobby lounge, MO Bar
2023. Here are key details about the recently
and speciality restaurant. There will also be
announced projects.
extensive meeting and function facilities, a
Mandarin Oriental Palace, Luzern, spacious spa, fitness centre and outdoor
Switzerland pool. The new development will comprise a
25-storey mixed-use tower located in the
MOHG will manage and rebrand an existing
exclusive Turtle Creek neighbourhood which
hotel – the iconic Hotel Palace Luzern –
is close to the business district, the Dallas
located in the heart of the city on the shores
Theatre Centre, and the arts district. The
of Lake Lucerne. The property is currently
tower will also house 100 luxurious
undergoing an extensive renovation and
Residences at Mandarin Oriental on the upper
when completed, Mandarin Oriental Palace,
floors of the building. The owners and
Luzern will comprise 146 rooms and suites
developers of the project are JMJ
offering excellent views of the lake and
Development, and LLC, a real estate company
mountains. There will be a restaurant and a
that develops projects in the United States,
bar, as well as a variety of social and meeting
Mexico and the United Arab Emirates.
facilities and a spa and fitness room.
Opening date: 2022
Opening date: end of 2020 A GoRide rider utilises the battery-swap technology
used on the Honda PCX electric motorcycles; this
Mandarin Oriental, Tel Aviv, Israel service is available at several charging stations
Mandarin Oriental, Nanjing on the Qinhuai throughout Jakarta.
River, China The group will be the first luxury hospitality
brand to enter Tel Aviv. One of the hotel’s
Located on the Qinhuai River and in close-
outstanding features will be its waterfront
proximity to historic landmarks including the
location near to the city’s dining, shopping
Gate of China, Mandarin Oriental, Nanjing will
and nightlife districts. Attractions, including
feature 106 rooms and suites, three
the holy city of Jerusalem, are also easy to
restaurants and bars, meeting facilities, a
access and reach. The hotel will have 225
ballroom, indoor pool, fitness centre and spa.
rooms, including 44 suites, offering views of
The hotel will be part of a wider mixed-use
the Mediterranean and city skyline. There will
development owned by Nanjing
also be five restaurants and bars, meeting
Shengxiangyuan Property Development Co.
facilities, a Spa at Mandarin Oriental, fitness
Ltd. – an affiliated company of Hongkong
centre and an extensive pool area with
Land, in partnership with China Merchants
restaurants and a waterfront pool club. The
Group and Country Garden Group.
property will also house 230 Residences at
Opening date: 2022 Mandarin Oriental with dedicated facilities
and access to hotel amenities.
Opening date: end of 2023
Thistle Volume 3 | 2019 17Front Runners
Cycle & Carriage Moves Expanding Its Offerings
into the Fast Lane July marked Cycle & Carriage (C&C) Singapore’s first foray into car
leasing via C&C Leasing which provides both daily and long-term
car rentals (up to three years and available to private-hire drivers).
It also formed its first fleet partnership with ride-hailing platform
Gojek, to advance leasing and managing car fleets for corporate
clients, including key players in the ride-sharing space.
C&C also ventured into the pre-owned vehicle sector when the
‘Mercedes-Benz Certified’ programme was launched in
September. This first-of-its-kind initiative in Singapore gives car
buyers access to high-quality pre-owned Mercedes-Benz vehicles.
Achievements Unlocked in Malaysia
C&C Bintang recently unveiled new branding for its retail spaces at
its Mutiara Damansara facility.
Besides injecting added sophistication and luxury to every retail
area – from sales to service to delivery, the dealership also tapped
on new design and technology features to optimise space,
C&C Leasing offers users in Singapore a range of vehicles for both daily and including options for seating in semi-public and private rooms for
long-term car rental. one-on-one customer consultations.
C&C Bintang also celebrated a service milestone when its Batu
Caves Body & Paint (B&P) Facility received a perfect score – for
the second time – achieving Daimler AG’s stringent ‘Centre of
Competence’ certification.
The facility has 22 body and paint work bays and can service up to
130 vehicles every month. The Johor Bahru and Bukit Tengah area
facilities also achieved 98% and 96% scores respectively in the
same certification programme.
Hero Group Marks 48 Years Giving back to the community was another focus and a charity
bazaar was held on Independence Day. In addition, Hero Group
of Growth volunteers ran the Belanja Bareng (‘shopping together’)
programme, teaching children, including those from a local
A special birthday celebration was held at the Hero Supermarket orphanage, about the benefits of using recycled bags for
in Jakarta’s Gondangdia suburb on 23 August. On the day, Hero shopping. ‘Greenspiring Eduaction’ 2019 was another education
Group managers, business unit executives, customers and initiative where Hero team members and children learnt how to
government representatives visited one of the group’s oldest develop an urban forest.
supermarkets to celebrate Hero Group’s 48th birthday.
Since 23 August 1971 – the opening date of Hero Falatehan (the
first Hero supermarket in Indonesia) – the Hero Group has steadily
expanded. It now operates more than 157 supermarkets and
hypermarkets across Indonesia. The group has also built a thriving
health and beauty business; its Guardian stores offer a wide range
of pharmaceutical, beauty and health products. Guardian has
grown to become a trusted and popular brand nationwide and 22
new outlets opened in the first half of 2019. Spearheaded by IKEA
Indonesia, Hero Group’s home furnishing business is also
booming, and two new stores, Jakarta Garden City and Kota Baru
Parahyangan in Bandung City, are set to open 2020.
Hero Supermarket introduced several campaigns to celebrate Hero
Group’s 48th birthday including the launch of the O’Journal
selection of fresh-from-the-oven cakes, breads and other
delicious baked goods. In addition, Giant Hypermarkets ran the
Harga Teman promotion offering discounts for popular Indonesian
branded goods. The Giant Tampil Beda programme meanwhile,
focused on improving the in-store experience for customers with
A Hero Supermarket team member takes children on a tour of the store as
new facilities and upgrades. part of its Hero Shopping Happiness programme.
18JEC and JV Partners to Build Hong Kong’s
Organic Resources Recovery Centre Phase 2
Biogas and organic compost will be some of the by-products
produced when O·PARK2 – Hong Kong’s Organic Resources
Recovery Centre Phase 2 – comes on-stream in 2022.
The contract to design and build the facility was recently awarded
to Jardine Engineering Corporation (JEC) and its joint venture
partners by the Environmental Protection Department of the
HKSAR Government. Adopting anaerobic digestion and
composting technologies, the Sha Ling-located O·PARK2 will treat
300 tonnes of food waste daily collected from Sheung Shui,
Fanling, Yuen Long and Shatin.
Making a Difference
At full capacity, O·PARK2 will produce 30,000 cubic metres of
biogas daily for power generation, to supply energy and heat for
the facility. Surplus biogas will be fed to local power grids to
supplement energy capacity. Close to 10,000 tonnes of organic
compost will also be produced annually and the compost will be
made available to government departments, local farmers and the
general public.
In terms of making a difference (decreasing the use of fossil fuels
and the amount of organic waste sent to landfills), O·PARK2 is
expected to reduce greenhouse gas emissions by around 67,000
When fully operational in 2022, Hong Kong’s O·PARK2 is expected to treat tonnes and food waste disposed at landfills by about 110,000
300 tonnes of food waste daily to produce biogas and organic compost.
tonnes annually.
Hacis Extends Services “The depot is ideally located at Hongwan, in Zhuhai’s Nanping
Town, adjacent to the Zhuhai Free Trade Zone,” Ms Lau continued.
to China’s Western Pearl “This new SLCD route will cover Zhuhai, and additional centres in
the western PRD such as Zhongshan, Jiangmen, as well as the
Delta Region Hengqin special economic district and Macau. We can also now
serve Zhuhai airport, thereby extending coverage to other
Hong Kong Air Cargo Industry Services Limited (Hacis) – the mainland cities by air.”
value-added logistics arm of Hong Kong Air Cargo Terminals
Limited (Hactl) – has extended its SuperLink China Direct (SLCD)
scheduled road feeder services to Zhuhai and the western Pearl
River Delta (PRD), which is home to many major tech and
electronics manufacturing companies.
Growth Partners
The new SLCD services are a result of the collaboration with Civet
(Zhu Hai) Logistics Co., Ltd, a subsidiary of Chu Kong Shipping
Enterprises (Group) Company Limited (CKS), following a strategic
partnership agreement to develop joint logistics activity.
With the opening of the Hong Kong-Zhuhai-Macao Bridge in late
2018, Hacis and CKS identified an opportunity to provide air-road
intermodal services to serve the tech and electronics companies
throughout the western PRD.
Extending Coverage
Hacis Managing Director Vivien Lau said, “Hacis is now able to Hacis is extending its road feeder services via the Hong Kong-Zhuhai-Macao
take full advantage of the Hong Kong-Zhuhai-Macao Bridge to Bridge to China’s bustling PRD region, home to many major tech and
electronics manufacturing companies.
provide fast and efficient road feeder services to and from its new
depot in Civet Port – the ninth Hacis mainland Chinese location.
Thistle Volume 3 | 2019 19Front Runners
Strike the Gong – Jardine Cycle & Carriage
Celebrates 50 Years on the SGX
Jardine Cycle & Carriage (JC&C) celebrated two major and understanding of the region, we will continue to The JC&C team marked
the occasion of the
birthdays in 2019: 120 years of doing business in work closely with our partners including the Singapore company’s 50th year on
the Singapore Exchange
Southeast Asia; and 50 years as a public-listed entity on Exchange, towards a better, more valued future.” with a gong-striking event.
the Singapore Exchange (SGX).
With an investment strategy focused on Southeast
To mark the milestone on the SGX, JC&C’s Group Asia’s urbanisation and the growing middle class, JC&C
Managing Director Alex Newbigging* and Group Finance continues to hold long-term, strategic interests in
Director Stephen Gore struck the SGX gong to open the diversified market-leading businesses across the
SGX Securities Market on 1 August. The market opening region. Its business interests generated a combined
was broadcasted live on CNBC’s Street Signs segment. revenue of US$40 billion in 2018 and it employs over
250,000 people across Indonesia, Singapore,
Speaking about the milestone, Mr Newbigging said,
Malaysia, Myanmar, Thailand and Vietnam.
“[The year] 2019 marks our 120th anniversary and we
are also celebrating our 50th year since first being *Shortly following the SGX milestone, Mr Newbigging was appointed Chief
Executive Officer of Jardine International Motors – Benjamin Birks was appointed
listed in 1969. As we deepen our commitment to as Mr Newbigging’s replacement.
Southeast Asia, we celebrate the people, partners and
places along our 120-year journey. With our heritage
GSEL Lands Major
Airport Authority Bus
and Maintenance Deal
Ground Support Engineering Limited (GSEL) has
secured major supply and long-term maintenance
contracts for 19 electric-drive apron buses and six staff
buses from the Airport Authority Hong Kong (AA).
GSEL’s strategy of offering a combined purchase and
maintenance package – in conjunction with key supply
partner BYD – helped to secure contracts valued over
HK$222 million (US$28.5 million).
While the initial AA tender request was for vehicle
purchases only, GSEL and BYD delivered additional
The new contracts for supplying electric-drive apron buses and staff buses to the
Airport Authority Hong Kong are evidence of GSEL’s commitment to quality. presentations highlighting the benefits of a
guaranteed life cycle cost. These led the AA to change
their approach and purchase strategy.
Jardine Aviation Services Group will continue to
explore more electric vehicle opportunities in the near
future, and has also identified potential future demand
for BYD’s portfolio of electric-drive commercial
vehicles, and advanced lithium-battery technology at
Hong Kong International Airport.
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