BSI Qatar Training Catalogue - June 2014 to May 2015 Train with the best to enhance your learning experience!
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BSI Qatar Training Catalogue.
June 2014 to May 2015
ISO 55001:2014
Asset Management
ISO/IEC 27001:
Information Security
ISO 20121:
Sustainable Events Train with the best to enhance your learning experience!
Management
Contents. About BSI نبذة عن المعهد البريطاني
Welcome to BSI 1
Training Delivery Options 3
BSI (British Standards Institution) is a global أو (المعهد البريطاني للمقاييس) هو منظمة عالميةBSI
BSI Certificate 3 organisation that equips businesses with تقوم بتزويد الشركات بالحلول الالزمة لتحويل معايير أفضل
the necessary solutions to turn standards
Standard Course Structure 4 تأسس المعهد البريطاني.الممارسات إلى صور من التميز
Recommended training path to certification 5 of best practice into habits of excellence.
وكان أول هيئة مقاييس وطنية،م1901 للمقاييس في سنة
In Company Training 6 Formed in 1901, BSI was the world’s first
National Standards Body and a founding والعضو المؤسس للمنظمة الدولية للمواصفات والمقاييس
BSI Registered Auditor/Lead Auditor 7
Corrective and Preventive Actions and RCA 8 member of the International Organization ظل هذا المعهد يعمل على، على مدار قرن مضى.)(أيزو
Quality Management 9 of Standardisation (ISO). Over a century تسهيل عمليات تحسين األعمال على مستوى العالم حيث
Integrated Management Systems 10 later it continues to facilitate business ساعد العمالء على تحسين األداء وخفض معدالت المخاطر
IT Services Management 11 improvement across the globe by helping
والنمو بشكل مضطرد عن طريق تبني معايير أنظمة
Asset Management 12 its clients drive performance, reduce risk
اشتهر المعهد.اإلدارة التي وضع المعهد العديد منها
Information Security Management 14 and grow sustainably through the adoption
Business Continuity Management 16 of international management systems بعالمات التميز بما في ذلك العالمة المسجلة كايتمارك
Occupational Health & Safety 17 standards, many of which BSI originated. وامتد تأثير المعهد ليشمل قطاعات عدة،)Kitemark®(
Road Traffic Safety 18 Famed for its marks of excellence including بما في ذلك قطاعات الفضاء واإلنشاءات والطاقة والهندسة
Food & Safety Management 19 the instantly recognizable Kitemark®, BSI’s والتمويل والرعاية الصحية وتكنولوجيا المعلومات وتجارة
Risk Management Principles and Guidelines 20 influence spans multiple sectors including
يأتي، بلدا147 عميل في64000 مع وجود أكثر من.التجزئة
Environmental Management 21 oil & gas, telecom, aerospace, construction,
Energy Management 22 المعهد البريطاني للمقاييس بوصفه مؤسسة تعمل
energy, engineering, finance, healthcare,
Get in touch with us 24 IT and retail. With over 64,000 clients لمعرفة.معاييرها على تحقيق التميز في جميع أنحاء العالم
in 150 countries, BSI is an organisation يرجى زيارة موقعنا، المزيد عن المعهد البريطاني للمقاييس
whose standards inspire excellence across www.bsigroup.ae :التالي
the globe. To learn more, please visit
www.bsigroup.ae
Book online at bsigroup.ae/training or call +974 40 29 9001. Email us on bsi.me@bsigroup.com to know more.
Welcome to BSI Training.
Qatar
Our approach
We accelerate your learning.
Everyone has preferred learning techniques
which we introduce to our training to help
you progress naturally and quickly. We
encourage interaction and collaboration
because the more involved you are, the more
positive the outcome.
Why train with us? We also keep the courses varied and put your
learning in context to give you an enjoyable,
Because we’ve helped shape and develop successful and satisfying experience.
many of the world’s leading standards, our
expert knowledge means a lot, and when
you train with us you benefit from this Our trainers
expertise. Omar Rashid
Train with the best to become the best. Our General Manager – Qatar
We understand that business success starts tutors are recognized as leaders in their field,
with people. And we’ve audited thousands offering a world-class learning experience. “Excellence is an art won by training and
of businesses, applying the same standards They are trained to understand and meet habituation. We do not act correctly
to each, so we can genuinely benchmark your different learning needs, and they have because we have virtue or excellence, but
performance. years of industry experience. we rather have those because we have
acted correctly. We are what we repeatedly
We’ve also trained many auditors who Our trainers have current experience across do. Excellence, then, is not an act but
carry out these assessments and know we a range of industry sectors including: a habit… BSI helps organizations make
can take you from beginner to certification Construction, Manufacturing, Healthcare excellence a habit and reduce their risks…”
to expert quickly – wherever you are on Oil & Gas, Government, Defence, Aerospace
your learning journey, we can tailor training and Automotive, Mining and Materials,
to you and your business. Information Technology Utilities.
1
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Whatever your area of responsibility, you’ll find the standards and courses that can
help you to improve your business here:
Integrated Management Freedom of Information Act
Systems PAS 99
Risk Management ISO 31000
Lean Six Sigma
ISO 13053
Information Security
Management ISO/IEC 27001
Medical Devices
Regulatory Management Medical Devices Risk
ISO 13485 & CE Marking Management ISO 14971
Collaborative Occupational Health &
Relationship Enhance Reduce Safety Management BS
Management Risk OHSAS 18001
BS 11000 Performance
Business Continuity
Quality Management Management ISO 22301
Systems ISO 9001 (previously BS 25999)
Data Protection
Business Improvement Improve
Skills, Advanced Auditing
Skills, Registered Auditor Sustainability
and others
Sustainable Events
PAS 2030 Green Deal Management ISO 20121
previously (BS 8901)
Environmental Carbon
Management ISO 14001 Footprinting
Energy Management
ISO 50001
2
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Our training delivery options The BSI Certificate Certified Courses
Your organization is unique, so we offer a The BSI Certificate is IRCA is an auditor training
range of training options to suit you. From recognised throughout certification body. Over 50,000
public to in-company and distance learning the world as a mark students choose to complete IRCA-
courses, BSI offers training in different of expertise, quality certified training courses every year
formats and languages (English/Arabic– and integrity. Where in more than 100 countries. IRCA-
choose the best that suits you or your appropriate BSI courses approved courses are indicated by
organizations’ needs. are independently the IRCA logo.
certified by IEMA or
Public training courses IRCA. IEMA is a professional body for
Public training courses are available to individuals and organizations involved
employees from any organization, and are Our Venues in environmental management and
perfect when you want to train between assessment. The Institute supports
one to four people. They are run regularly We deliver five star learning at first class
its members by providing recognition
and provide effective training allowing venues. These are selected especially
of environmental competence,
you to network with peers from different to make sure you learn in the best
through professional qualifications,
industries. possible environment with great facilities,
supporting professional develop-
refreshments and quality accommodation.
ment, building networks of like
In-company (in-house/on-site) training This way you can focus on and maximize
minded individuals and providing
This option means the training is tailored your learning experience. Also, any of our
good practice guidance to members.
to your organisations’ needs and let your public courses can be tailored to your
people study in the setting where they’ll specific needs and delivered at your
use their skills. Our approach is interactive, premises making it even more convenient
combining up-to-date experience with for you.
practical application to create the ideal Public courses
learning situation. 99% of course delegates say they would Venues:
recommend BSI. 3
Here are some of their reasons for doing so:
1
2 1. Doha-Qatar
Distance learning 4 5
• Experience and breadth of training 2. Dubai-UAE
Allows you to study at your own pace and
• Brand association 3. Bahrain
whenever is convenient to you. It’s cost
effective and puts you in control of your • Choice of course style 4. Riyadh-KSA
learning. • Ease of booking 5. Muscat-Oman
• Quality course material 6. Lagos-Nigeria
• Learn Plus*
6
• Reputable venues
* With selected courses
3
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Standard Course Structure
The BSI courses for quality, environmental, health and safety, information security and business continuity
are available at four levels. The course structures are outlined here.
INTRODUCTION IMPLEMENTATION INTERNAL AUDITOR LEAD AUDITOR
COURSES COURSES COURSES COURSES
The Course The Course The Course The Course
Fast-paced, one-day course A two day course to help delegates Comprehensive two day courses to Five day courses which deliver
to help delegates learn the develop the necessary skills help delegates develop the skills to practical training for auditing
fundamentals and requirements to implement and maintain an conduct effective audits. Attendees professionals on the principles and
of a specific standard and how effective management system. The will learn how to plan, perform and practices of effective management
it can be applied to improve the course covers the fundamental report on an audit and how the system audits in accordance with
effectiveness of business. disciplines and the methods that requirements of corrective action ISO 19011:2001. Delegates will
should be applied to implement a are applied. further their skills and abilities to
Who should attend? chosen standard. conduct and lead effective audits
Anyone involved in the development, Who should attend? and manage the entire audit
implementation and maintenance of Who should attend? Anyone who needs to develop the process.
a management system. Executives and managers knowledge and skills to perform
responsible, or involved in, internal audits of a management Who should attend?
Course content implementing or maintaining a system. Delegates will ideally already Anyone managing internal audit
* Purpose and intent of the management system. possess a good understanding of the programme or conducting third
standard standard. party audits.
* Benefits to the organization Course content
of adopting the standard * Interpretation of the philosophy Course content Course content
* Management systems framework and requirements of the standard * Overview of the standard * Requirements of the standard in
* Requirements of the standard * Structure of a management requirements the context of an audit
* Importance of the Plan-Do- system * Planning an audit and setting * Establishment of scope, duration
Check-Act Cycle Assessment and * Review of current practices and new objectives and resources for audits
certification procedures techniques * Establishing audit criteria * Understanding of critical auditor
* Objectives and target * Performing an audit competencies
Duration: 1 day setting, corrective action and * Human aspects of auditing * Planning and organization of an
management review * Reporting audit findings, audit in accordance with ISO
* Preparing for an assessment nonconformity andfollow up 19011:2002
* Maintenance and continual * Understanding of the duties of a
improvement of the management Duration: 2 days / 3 days lead auditor within an organization
system or for a third party
Duration: 2 days / 3 days Duration: 5 days
4
Book online at bsigroup.ae/training or call +974 40 29 9001. Email us on bsi.me@bsigroup.com to know more.
Your journey to professional path
Stage 1 Introduction + Awareness
The development and structure of standards
A clause by clause discussion
The importance of documentation
BSI assessment and certification procedures
Stage 2 Implementation
Identify responsibilities of system
How to use QR codes
Review current practices and new techniques required You may notice some puzzle-like shapes
Present written information to best effect throughout this catalogue. These are QR codes
Prepare for assessment/procedures and maintain/improve the system and we have put together this quick guide on
how to use them...
1. Download a free QR code scanner
Stage 3 Internal Auditor application to your smartphone or tablet
Planning an audit and setting objectives 2. Launch the application and position your
Performing an audit camera so that it points at your
Human aspects of auditing chosen QR code. Press “scan” - your phone
Reporting findings and nonconformity will automatically read the QR code
3. You will then be automatically directed to
the training page and have access to lots
Stage 4 Lead Auditor more information about BSI and our
courses
How to plan and perform an audit
Reporting findings If you do not have access to applications or a
How to take corrective action QR code scanner,
The management of audit process you can browse the same information on our
website.
Stage 5
Continual Improvement
Address corrective actions
Maximize and improve work procedures
5
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BSI In-company Training. Embed your learning You’re in control
Your Training – Your Terms Our aim is to do more than just
deliver the course - we want to
You can enhance the effectiveness of your training
programme by incorporating a real live audit with the
embed learning and ensure that your assistance of your tutor - making the course more
people gain long-term benefits from
Designed for you their training and perform their jobs
relevant to you and your business as well as helping you
to avoid possible non-compliance at real audit stage,
effectively so that you see the return in thus saving you time and resource fixing problems.
We take the time to understand your your investment of your people.
company’s learning needs to develop
tailored training solutions that satisfy
your business objectives. We’ll review what
you want to achieve and bring our expert
trainers to your site to make it convenient Exclusivity
Each in-company training session
for you. is exlusive to your organization
- you can introduce company
This way you save costs and your training sensitive or market competetive
stays consistent and effective. Working information into sessions, without
commercial compromise.
with you, we’ll help to develop your people, Benefits
improve processes and enhance your
systems. Our aim is to try to do more than to you Flexibity
BSI In-company Training is as
just deliver the course – we want to help felxible and adaptable as it is
you embed your learning. effective - ensuring that you
get the best possible learning
experience and retain business
as usual efficiency.
Made to measure
From large blue chip organizations to SME
businesses and every type of company in-between,
our customers have found our In-company
Training programmes offer them an exceptionally
effective, bespoke training solution - your course
is designed based on the development needs of
your worldforce which will help retain and attract
talent over the longer-term. Cost savings
There are clear cost savings to be made
- you save on travel, accommodation
expenses and employee’s time.
6
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Performance Advanced Auditing Skills
Advanced Auditing
Skills. BSI Certified Auditor
Ensure that your audit programme Lead
This one-day intensive course is suitable is performed to the highest
for auditors of any discipline. Refresh standard by becoming qualified as a
and enhance your auditing skills and BSI Certified Auditor.
prepare yourself for the BSI Certified You will continue to improve your
Auditor qualification process. skills through the qualification,
leading to improvements to your
business and increased value and Route to qualification*
MONTH DAY LOCATION
relevance of the audit results. BSI Certified Auditor BSI Certified Auditor
October 12 Doha-Qatar
December 14 Doha-Qatar Pass the BSI Internal Pass the BSI Internal
February 2015 8 Doha-Qatar Benefits of the qualification Auditor course appropriate Auditor course appropriate
May 2015 10 Doha-Qatar to the specific standard (if to the specific standard (if
• Career development not already completed) not already completed)
Duration: 1 day USD 1145 • Excellent training, progression and
a professional qualification
• Ensures that audits deliver
benefits specific to your business Complete the one day Advanced Auditing course
• Contribute to the effectiveness of
your corporate governance
• Stay up-to-date with the latest Complete and pass our qualifying review
developments, ensuring ongoing Audit and review session carried out at your premises
excellence in performance Your reviewer will be observing your conduct of the audit
to ensure that you cover the key aspects looked at during
your training. Specifically, the following activities will be
“Qualifying as a BSI Certified Auditor assessed during your qualifying review; audit planning
was highly enjoyable and provided a and preparation, communication skills, professionalism,
valuable evaluation of my auditing audit management, audit technique, technical knowledge
skills.” and reporting.
- Nir Barak, Certified Auditor *Annual registration fee plus triennial review fee applies
7
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Performance Corrective & Preventive Actions and RCA
Corrective & Corrective and Preventive Actions
Preventive Actions The objective of this course is to provide 2. Root causes can be uncovered and
and Root Cause delegates with the opportunity to practices
their skills during simulated processes. This
analyzed by using a number or
approaches, techniques, and tools
Analysis (RCA) practical emphasis, along with high tutor to that help the problem-solver get to
delegate contact hours, allow a substantial the heart of the problem and find
Course Description degree of individual guidance and tuition. its cause(s). Some such tools are
This course provides you with a thorough generic and can be used in many
understanding of “Corrective Action” and applications; others are suited
“Preventive Action.” The Course will teach MONTH DAY LOCATION solely for root cause analysis.
you how to properly document a corrective October 19-20 Doha-Qatar
(CAR) or preventive (PAR) action request, December 21-22 Doha-Qatar
answer a CAR/PAR, and close out a CAR/ February 2015 23-24 Doha-Qatar 3. Root cause analysis is best suited
PAR. April 2015 20-21 Doha-Qatar for the average employee and is
June 2015 22-23 Doha-Qatar not reserved for the organization›s
Using a case study with simulated non- Duration: 1 day USD 1355 quality manager. The results from
conformances, you will identify the using it ate most effective when
problem, detect the root cause of the it is applied in groups of caring
problem, and develop a corrective action Root Cause Analysis (RCA) employees who want to improve
plan. their work situation and the
products or services they generate.
Course Description
1. To get to the root of the problem MONTH DAY LOCATION
efficiently and thereby improve a October 21-23 Doha-Qatar
December 23-25 Doha-Qatar
process, effective problem-solvers February 2015 25-27 Doha-Qatar
April 2015 22-24 Doha-Qatar
use something called root cause June 2015 24-26 Doha-Qatar
analysis. Duration: 3 days USD 2185
8
Book online at bsigroup.ae/training or call +974 40 29 9001. Email us on bsi.me@bsigroup.com to know more.Performance Quality Management
Introduction: ISO 9001 Internal Auditor: ISO 9001
Quality Management. Provides an awareness and understanding Take practical training on planning and
of the principles of a quality management executing internal audits for those who
system. already have knowledge of the standard.
ISO 9001:2008
Our ISO 9001 quality management training MONTH DAY LOCATION MONTH DAY LOCATION
is designed for organizations of all sizes September 21 Doha-Qatar September 24-25 Doha-Qatar
and sectors. Our courses will help you November 2 Doha-Qatar November 5-6 Doha-Qatar
continually monitor and manage the quality January 2015 11 Doha-Qatar January 2015 14-15 Doha-Qatar
of your performance across all operations. March 2015 15 Doha-Qatar March 2015 18-19 Doha-Qatar
May 2015 17 Doha-Qatar May 2015 20-21 Doha-Qatar
You’ll learn how to achieve and benchmark Duration: 1 day USD 755 Duration: 2 days USD 1355
consistent output by improving
infrastructure, performance, work
Implementing: ISO 9001 Lead Auditor: ISO 9001 (A17070)
environment and how you meet objectives.
By embedding ISO 9001 you will drive It covers the fundamental disciplines Learn to plan, conduct and lead effective
positive customer experiences by achieving needed and the methods that should assessment audits.
consistency in your quality of service. be applied when implementing Quality
Management Systems. MONTH DAY LOCATION
September 28 - Oct 2 Doha-Qatar
MONTH DAY LOCATION
November 9-13 Doha-Qatar
September 22-23 Doha-Qatar January 2015 18-22 Doha-Qatar
November 3-4 Doha-Qatar March 2015 22-26 Doha-Qatar
January 2015 12-13 Doha-Qatar May 2015 24-28 Doha-Qatar
March 2015 16-17 Doha-Qatar Duration: 5 days USD 3035
May 2015 18-19 Doha-Qatar
Duration: 2 days USD 1355
Our delegate said:
“This is one on the best training courses that I have attended. I learnt a lot about a valuable subject and
enjoyed doing it.”
Ayesha Al-Hashmi, Logistical Coordinator, Family Development Foundation
9
Book online at bsigroup.ae/training or call +974 40 29 9001. Email us on bsi.me@bsigroup.com to know more.Performance Integrated Management
Integrated Implementing: PAS 99 Internal Auditor: PAS 99
Management. Discover the benefits of streamlining
and simplifying all your standards
This course will guide you step by
step through planning, delivering and
frameworks with PAS 99 to achieve reporting on an internal audit, as well as
greater transparency across your business. recommending follow up actions.
PAS 99:2012 Learn to align ISO 9001 with ISO 14001, BS PAS 99 theory combined with practical
Our Integrated Management courses will OHSAS 18001 and more.
auditing exercises will give you the
help you understand how to integrate
MONTH DAY LOCATION confidence to make sure your integrated
multiple management systems in your
organisation. September 21-22 Doha-Qatar management system delivers continual
November 16-17 Doha-Qatar improvement.
Learn how to combine ISO 9001, ISO 14001, February 2015 22-23 Doha-Qatar
May 2015 24-25 Doha-Qatar MONTH DAY LOCATION
OHSAS 18001 and ISO/IEC 27001, as well
as easily introduce new management Duration: 2 days USD 1875 September 23-25 Doha-Qatar
systems. And with PAS 99 in place you November 18-20 Doha-Qatar
can align all processes and procedures, February 2015 24-26 Doha-Qatar
increasing efficiency and effectiveness. May 2015 26-28 Doha-Qatar
Duration: 3 days USD 2515
63% attributed direct cost savings to ISO 14001
reported improvements to their corporate
BSI can help you save 74% reputation
money, energy and the 76% improved their compliance
environment.
61% reported higher morale among staff
Source
International BSI Excellerator research 2011
10
Book online at bsigroup.ae/training or call +974 40 29 9001. Email us on bsi.me@bsigroup.com to know more.Performance IT Service Management
IT Service Introduction: ISO/IEC 20000 Internal Auditor: ISO/IEC 20000
Management. This one-day course establishes how an
IT service management system based
This is an intensive two-day course for the
Internal Auditor based on the requirements
on ISO/IEC 20000-1:2011 can be used by of ISO/IEC 20000 Information Technology
organizations and IT outsourcing businesses – Service Management.
ISO/IEC 20000:2011 alike to achieve measurable improvements
Customer satisfaction is at the forefront in the quality and cost effectiveness of their
MONTH DAY LOCATION
of efficient IT service management and IT service delivery.
Information and Communications Technology November 12-13 Doha-Qatar
MONTH DAY LOCATION February 2015 18-19 Doha-Qatar
(ICT) continuity is fundamental to the success May 2015 20-21 Doha-Qatar
of any business reliant on IT services. November 8 Doha-Qatar
February 2015 15 Doha-Qatar Duration: 2 days USD 1875
May 2015 17 Doha-Qatar
We have a range of IT service management
Duration: 1 day USD 1145
training courses to help you develop the
systems and expertise needed to keep your Lead Auditor: ISO/IEC 20000 (A17452)
business ahead. Implementing: ISO/IEC 20000 This comprehensive five-day course
provides hands-on training to ensure that
This course provides a methodology your lead auditor thoroughly understands
and tools to implement an Information the role and acquires the expertise needed
Technology Service Management System. to perform it effectively.
MONTH DAY LOCATION
MONTH DAY LOCATION
November 16-20 Doha-Qatar
November 9-11 Doha-Qatar February 2015 22-26 Doha-Qatar
February 2015 16-17 Doha-Qatar May 2015 24-28 Doha-Qatar
May 2015 18-19 Doha-Qatar
Duration: 5 days USD 3355
Duration: 3 days USD 2515
Our delegate said:w
“The trainer was excellent, familiar, confident, mastering the subject material. And, I highly recommend
him for others. The course content was perfect. I consider BSI is one of my preferable training providers.”
Eng. Anas Arafah, IT & Planning Sector Computer Engineer, Saudi Food & Drug Authority – SFDA, KSA
11
Book online at bsigroup.ae/training or call +974 40 29 9001. Email us on bsi.me@bsigroup.com to know more.Performance
Risk Asset Management
Asset Management Fundamentals of Asset Management Key Aspects of Auditing ISO 55001
This interactive course starts with an This course provides key guidance and
overview of asset management, what it practical experience in planning, executing,
is and what it can do for an organization. and reporting management system audits
It shares the latest thinking, processes, of asset management. This innovative, one-
methods & tools in joined up management day course provides a solid foundation in
key aspects of the audit process.
ISO 55001:2014 of any types of asset.
ISO 55001 focuses on helping you develop
a proactive lifecycle asset management
system. This supports optimization of MONTH DAY LOCATION MONTH DAY LOCATION
assets and reduces the overall cost of November 9-10 Doha-Qatar November 12 Doha-Qatar
ownership while helping you to meet February 2015 15-16 Doha-Qatar February 2015 18 Doha-Qatar
May 2015 24-25 Doha-Qatar May 2015 27 Doha-Qatar
the necessary performance and safety
requirements. Duration: 2 days USD 1875 Duration: 1 day USD 1145
Requirements of ISO 55001
This comprehensive one-day course
explores in depth the organizational
implications of the international standard
for asset management (ISO 55001:2014).
The course aim is to explain the main
requirements of ISO 55001:2014 and its Available as public
organizational benefits. and in-house courses.
Contact us for more
MONTH DAY LOCATION details on
bsi.me@bsigroup.com
November 11 Doha-Qatar or +971 40 29 9001
February 2015 17 Doha-Qatar
May 2015 26 Doha-Qatar
Duration: 1 day USD 1145
12
Book online at bsigroup.ae/training or call +974 40 29 9001. Email us on bsi.me@bsigroup.com to know more.Performance Lean Six Sigma
How Lean Six Sigma can benefit your Lean Six Sigma Black Belt BSI clients that achieved
organization. The Black Belt learning enables delegates to
run multifunction projects and to coach and ISO 9001 certification
People mentor Green Belts in their organization. It
Lean and Six Sigma are the perfect combination provides a thorough exposure to the tools
report major benefits
to take your people through a journey that
unites them to make your business grow. Team
and methods necessary to lead Lean DMAIC
improvement projects.
from the quality standard
work, new skills, and a respected qualification
will drive morale so your people know they are
working for an organization that encourages
progression personally and collectively. Improved their levels of customer
Voice of the customer 75% satisfaction and loyalty
Business Improvement will change the way Both our Green and Black Belt Lean Six
boosted their operational
you look at your customers, it will help you too Sigma courses include free certification 75% performance
really understand the Voice of the customer, which proves
so you can make business decisions that not that the skills acquired new customers and
only improve the bottom line but will let your you have
71% retained existing customers
clients know that they are at the heart of what developed
drives your business.
through your 55% achieved cost savings
Uniting your business
training, your
The best organizations have a united workforce
that can operate in a fluid manner, enabling
examination and completion of a project(s)
joined up thinking; and working together this are recognised by a global brand. Source
helps to fulfil objectives that will make your International BSI Excellerator
business a success. research 2011
Continual Improvement
Continual Improvement is a term that is used
in various aspects of life, within the world of
business improvement this should be part of
the day to day culture.
“The bottom line is that our people can train yours not
Lean Six Sigma Green Belt only to recognise excellence but to maintain and build
Learn and understand the tools necessary to on it through continual improvement for sustainable
successfully lead or take part in a Lean Six Sigma
project. growth.”
13
Book online at bsigroup.ae/training or call +974 40 29 9001. Email us on bsi.me@bsigroup.com to know more.Risk Information Security
Information Security. Introduction: ISO/IEC 27001: 2013 Lead Implementer: ISO/IEC 27001: 2013
27001:2013 Gain an overview of effective information
security management systems for
Discover more about the methodology and
tools to fully lead the implementation of an
managers, IT professionals and those Information Security Management System.
Updated involved with information security.
ISO/IEC 27001:2013
Threats to valuable customer data and MONTH DAY LOCATION MONTH DAY LOCATION
business information are now more November 8 Doha-Qatar November 9-13 Doha-Qatar
prevalent than ever. With our information February 2015 14 Doha-Qatar February 2015 15-19 Doha-Qatar
May 2015 16 Doha-Qatar May 2015 17-21 Doha-Qatar
security management training you’ll
gain confidence in the protection of your Duration: 1 day USD 1145 Duration: 5 days USD 3355
company’s data.
You’ll learn how to measure and reduce
information security risks, and understand Implementing: ISO/IEC 27001: 2013 Internal Auditor: ISO/IEC 27001: 2013
the principles of setting up your own Using a step-by-step process, this Develop a solid foundation in all aspects of
information security management systems comprehensive course helps delegates the audit process to identify potential and
to deliver customer confidence and reduce understand the requirements of ISO/IEC actual security weaknesses.
your exposure to the implications of 27001. It covers the fundamental disciplines
breaches. needed and the methods that should be MONTH DAY LOCATION
applied when implementing Information November 12-13 Doha-Qatar
Security Management Systems. February 2015 18-19 Doha-Qatar
May 2015 20-21 Doha-Qatar
MONTH DAY LOCATION Duration: 2 days USD 1875
November 9-11 Doha-Qatar
February 2015 15-17 Doha-Qatar
May 2015 17-19 Doha-Qatar
Duration: 3 days USD 2515
14
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Lead Auditor: ISO/IEC 27001: 2013
(A17287)
Learn how to conduct and lead audits to
enable successful management of an ISO/
IEC 27001 management system.
MONTH DAY LOCATION
October 26-30 Doha-Qatar
December 21-25 Doha-Qatar
February 2015 15-19 Doha-Qatar
May 2015 17-21 Doha-Qatar
Duration: 5 days USD 3355
Benefits of in-company Our delegates said:
training:
“With my long association of 15 years with BSI,
- Cost Effective I have never known BSI to be anything other
- Delivered at a venue of your choice than excellent in all aspects of the work. My
- Tailored to suit your specific needs ultimate aim is become a BSI lead Auditor”
- Ideal for training a larger group Kevin Wonnacott, Divisional Quality Assurance
- Flexibility Manager, Almarai Company
15
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Introduction: ISO 22301 Internal Auditor: ISO 22301
Business Continuity. Learn the key concepts of business Learn how to conduct an internal audit
continuity, understand the main benefits of your BCMS to the requirements of ISO
of a Business Continuity Management 22301. Establish the effectiveness of your
System (BCMS), and gain an overview of system and gain valuable insight into the
ISO 22301:2012 the requirements of ISO 22301. operations of your organization.
Our ISO 22301 business continuity
management training will help you prepare MONTH DAY LOCATION MONTH DAY LOCATION
your business for the most challenging November 9 Doha-Qatar November 12-13 Doha-Qatar
circumstances. February 2015 8 Doha-Qatar February 2015 11-12 Doha-Qatar
May 2015 10 Doha-Qatar May 2015 13-14 Doha-Qatar
You’ll learn how to put in place the Duration: 1 day USD 1145 Duration: 2 days USD 1875
necessary framework to protect critical
business functions from the threats most
likely to impact your organization, including
staff not being able to make it into work in Implementing: ISO 22301
Lead Auditor: ISO 22301 (A17456)
hazardous weather conditions to damage to Using a step-by-step process, this
your premises and IT system failure. comprehensive course helps delegates Learn how to lead a team to prepare for and
understand the requirements of ISO 22301. conduct an independent audit of a BCMS to
It covers the fundamental disciplines the requirements of ISO 22301. Emphasis is
needed and the methods that should be placed on independent auditing principles
applied when implementing BCMS. and practices.
MONTH DAY LOCATION MONTH DAY LOCATION
November 10-11 Doha-Qatar November 16-20 Doha-Qatar
February 2015 9-10 Doha-Qatar February 2015 15-19 Doha-Qatar
May 2015 11-12 Doha-Qatar May 2015 17-21 Doha-Qatar
Duration: 2 days USD 1875 Duration: 5 days USD 3355
16
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Occupational Introduction OHSAS 18001 Internal Auditor: OHSAS 18001
Health & Safety. Learn the key concepts of BS OHSAS
18001 and how to achieve the highest
Learn how to conduct effective audits of
the BS OHSAS 18001 Management Systems
standard of working environment. for those who have a good understanding
of health and safety.
BS OHSAS 18001:2007 MONTH DAY LOCATION
Our BS OHSAS 18001 management system September 14 Doha-Qatar MONTH DAY LOCATION
training will help you understand the November 9 Doha-Qatar
principles of setting up a robust framework January 2015 18 Doha-Qatar September 17-18 Doha-Qatar
to manage all your health and safety needs, March 2015 22 Doha-Qatar November 12-13 Doha-Qatar
May 2015 24 Doha-Qatar January 2015 21-22 Doha-Qatar
whatever the size and nature of your March 2015 25-26 Doha-Qatar
business. Duration: 1 day USD 755 May 2015 27-28 Doha-Qatar
This will help you to build customer, supplier Duration: 2 days USD 1355
and employee confidence and protect the
people you work with everyday. Implementing: OHSAS 18001
Lead Auditor: OHSAS 18001 (A17036)
Using a step-by-step process, this
comprehensive course helps delegates Learn how to plan, conduct and lead
understand the requirements of BS OHSAS effective audits based on BS OHSAS 18001
18001. to ensure best practice and compliance
It covers all the fundamental disciplines with health and safety legislation.
needed and the methods that should be
MONTH DAY LOCATION
applied when implementing Occupational
Health & Safety Management Systems. September 21-25 Doha-Qatar
November 16-20 Doha-Qatar
January 2015 25-29 Doha-Qatar
MONTH DAY LOCATION March 2015 29- 2 April Doha-Qatar
May 2015 31 - June 4 Doha-Qatar
September 15-16 Doha-Qatar
November 10-11 Doha-Qatar Duration: 5 days USD 3055
January 2015 19-20 Doha-Qatar
March 2015 23-24 Doha-Qatar
May 2015 25-26 Doha-Qatar
Duration: 2 days USD 1355
NEBOSH & IOSH courses available
17
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Road Traffic Safety. Introduction ISO 39001
Discover the key features and benefits of
Internal Auditor: ISO 39001
Learn how to conduct effective audits by
Road Traffic Safety (RTS) Management using appropriate tools and techniques
Systems and how it can help your when auditing Road Traffic Safety (RTS)
organization achieve RTS results. Management Systems.
ISO 39001:2012
Our road traffic safety management system MONTH DAY LOCATION MONTH DAY LOCATION
training will help you to understand the November 9 Doha-Qatar November 12-13 Doha-Qatar
agreed industry standard aimed at targeting March 2015 22 Doha-Qatar March 2015 25-26 Doha-Qatar
the reduction of death and serious injury June 2015 21 Doha-Qatar June 2015 24-25 Doha-Qatar
in road traffic incidents. The new standard Duration: 1 day USD 1145 Duration: 2 days USD 1875
urges organizations to demonstrate their
commitment to the safety and welfare of
employees and the general public to reduce
exacerbating risks. The ISO 39001 courses Implementing: ISO 39001
are aimed at organizations of all types and Lead Auditor: ISO 39001
Using a step-by-step process, this
sizes but will be of particular interest to those comprehensive course covers all the Gain the skills and knowledge to conduct
operating fleets of vehicles, road constructors fundamental disciplines needed and the and lead effective Road Traffic Safety
and maintainers and organizations that create methods that should be applied when (RTS) Management Systems audits to the
demand for road traffic, such as retailers and implementing Road Traffic Safety (RTS) requirements of ISO 39001.
public services. Management Systems.
MONTH DAY LOCATION
MONTH DAY LOCATION
November 16-20 Doha-Qatar
November 10-11 Doha-Qatar March 2015 29 - 2 April Doha-Qatar
March 2015 23-24 Doha-Qatar June 2015 28 - 2 July Doha-Qatar
June 2015 22-23 Doha-Qatar
Duration: 5 days USD 3355
Duration: 2 days USD 1875
18
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Food Safety Introduction: ISO 22000 ISO 22000 Internal Auditor
Management. This one day course provides a detailed
overview of the clauses of ISO 22000
The primary objective of this training
course is to instruct food safety auditors
and illustrates how the standard can help in the principles and practices specific to
you effectively maintain a food safety auditing for conformance with ISO 22000,
ISO 22000:2005
management system. including planning and preparation of the
There has been a continuous increase in audit, audit practices, and reporting audit
consumer demand for safe food. findings.
MONTH DAY LOCATION
This has led to the development of November 9 Doha-Qatar MONTH DAY LOCATION
numerous food safety standards. The March 2015 22 Doha-Qatar
growing number of national standards November 12-13 Doha-Qatar
June 2015 21 Doha-Qatar
March 2015 25-26 Doha-Qatar
for food safety management has led to Duration: 1 day USD 1145 June 2015 24-25 Doha-Qatar
confusion. Consequently, there is a need
for international harmonization and ISO Duration: 2 days USD 1875
aims to meet this need with ISO 22000. Implementation: ISO 22000
ISO 22000 is intended to define the ISO 22000 Lead Auditor (A17416)
This two day course will provide you an
requirements for companies that desire understanding of the requirements of ISO This advanced course provides a thorough
to exceed the regulatory requirements for 22000:2005 and how to implement a understanding of the definitions, concepts,
food safety. food safety management standard in your requirements, and guidelines of ISO 22000,
organisation. ISO/TS 22003, and ISO 19011, the HACCP
principles based on Codex Alimentarius,
MONTH DAY LOCATION and the national and international food
November 10-11 Doha-Qatar safety legislation. Learn how to conduct
March 2015 23-24 Doha-Qatar all phases of an audit and to prepare and
June 2015 22-23 Doha-Qatar present effective audit reports.
Duration: 2 days USD 1875
MONTH DAY LOCATION
November 16-20 Doha-Qatar
March 2015 29 - 2 April Doha-Qatar
June 2015 28 - 2 July Doha-Qatar
Duration: 5 days USD 3355
19
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Risk Management
Risk Management Principles and Guidelines
Principles and Guidelines Work with ISO 31000:2009 experts to
understand how you can prevent recurring
risks and protect your organization from
ISO 31000 Risk Management Training common threats. And discover how a
Courses systematic approach to risk management
paves the way for confidence and
Start managing risk today with our ISO
31000:2009 Risk Management Principles innovation.
and Guidance training course.
Find out how to implement your own risk This course can be tailored to your needs
management system and formalize the allowing you to tailor your own ISO
way you protect your business. 31000:2009 management system.
MONTH DAY LOCATION
Oct 29-30 Doha-Qatar
Dec 17-18 Doha-Qatar
February 2015 25-26 Doha-Qatar
April 2015 29-30 Doha-Qatar
June 2015 24-25 Doha-Qatar
Duration: 2 days USD 1875
20
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Environmental Introduction: ISO 14001 Internal Auditor: ISO 14001
Management. Discover the key features and benefits
of Environmental Management Systems
Learn auditing tools and techniques for
Environmental Management systems.
(EMS) and how it can help your business.
ISO 14001:2004
Our ISO 14001 management systems MONTH DAY LOCATION MONTH DAY LOCATION
training puts environmental best practice September 7 Doha-Qatar September 10-11 Doha-Qatar
at the heart of your operations. It enables November 16 Doha-Qatar November 19-20 Doha-Qatar
your business to grow and succeed while January 2015 11 Doha-Qatar January 2015 14-15 Doha-Qatar
reducing its impact on the environment. April 2015 12 Doha-Qatar April 2015 15-16 Doha-Qatar
Duration: 1 day USD 755 Duration: 2 days USD 1355
You will learn how to meet the latest
EMS policy requirements and benefit
from a structured approach to achieving
environmental objectives. Implementing: ISO 14001 Lead Auditor: ISO 14001
Using a step-by-step process, this IEMA Approved Lead Environmental
comprehensive course helps delegates Auditor
understand the requirements of ISO 14001. It Specifically for environmental professionals
covers all the fundamental disciplines needed who want to plan, conduct and lead effective
and the methods that should be applied when audits.
implementing Environmental Management
Systems. MONTH DAY LOCATION
September 14-18 Doha-Qatar
MONTH DAY LOCATION November 23-27 Doha-Qatar
September 8-9 Doha-Qatar January 2015 18-22 Doha-Qatar
November 17-18 Doha-Qatar March 2015 15-19 Doha-Qatar
January 2015 12-13 Doha-Qatar May 2015 17-21 Doha-Qatar
April 2015 13-14 Doha-Qatar Duration: 5 days USD 3035
Duration: 2 days USD 1355
21
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Introduction: ISO 50001 Internal Auditor: ISO 50001
Energy Management. Gain an overview of the concepts, Becoming an internal auditor will help you
requirements and benefits to using an review and improve an EnMS. During this
Energy Management System (EnMS) based two-day course, you’ll be guided through
ISO 50001:2011
on ISO 50001. the elements of an energy management
Our ISO 50001 energy management systems internal audit based on ISO 50001.
training will help you understand how to use, MONTH DAY LOCATION
develop and manage policies and procedures November 16 Doha-Qatar MONTH DAY LOCATION
to improve your energy efficiency, achieve February 2015 1 Doha-Qatar November 19-20 Doha-Qatar
targets, and reduce costs. May 2015 3 Doha-Qatar February 2015 4-5 Doha-Qatar
Duration: 1 day USD 1145 May 2015 6-7 Doha-Qatar
We can help you create awareness and
embed a culture of best practice when Duration: 2 days USD 1875
managing energy across your organisation,
allowing you to reduce your impact on the Implementing: ISO 50001
environment. Using a step-by-step process, this two-
Lead Auditor: ISO 50001 (A17573)
day course provides guidance on how to
implement an ISO 50001 EnMS. Gain the skills and knowledge to conduct
and lead effective EnMS audits to the
MONTH DAY LOCATION requirements of ISO 50001.
November 17-18 Doha-Qatar MONTH DAY LOCATION
February 2015 2-3 Doha-Qatar
May 2015 4-5 Doha-Qatar November 23-27 Doha-Qatar
February 2015 8-12 Doha-Qatar
Duration: 2 days USD 1875 May 2015 10-14 Doha-Qatar
Duration: 5 days USD 3355
Our delegate said:
“I would like to say many thanks for organizing such wonderful course & the way it was presented. It was a
great opportunity for meeting other colleagues. A special thanks to the trainer who presented the course
in very professional way, It was really a memorable course. I greatly appreciate all the efforts made for the
course.”
Izzedine Abukhattab, Laboratory Technologist, Medical Department, Qatargas Operating Company Limited
22
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Introduction to ISO 20121 Internal Auditor: ISO 20121
MONTH DAY LOCATION
Play a vital role in achieving business
Deliver the best events while maximizing November 23 Doha-Qatar success through effective internal auditing
their contribution to sustainability by February 2015 15 Doha-Qatar
May 2015 17 Doha-Qatar
to ISO 20121. Keep pace with the latest in
completing our Introduction. ISO 20121,
sustainability management standards for
which superseded BS 8901, is designed Duration: 1 day USD 1145
for all types of events from conferences event related products and services and
to the London 2012 Olympic Games and ensure your business delivers optimum
is applicable to venues, organisers and results right across the sustainability
contractors. spectrum.
Implementing Sustainable Events MONTH DAY LOCATION
Management ISO 20121 November 26-27 Doha-Qatar
Gain skills to design, implement and maintain February 2015 18-19 Doha-Qatar
a management system to ISO 20121 standard May 2015 20-21 Doha-Qatar
and deliver immediate results. Understand the Duration: 2 day USD 1875
project management required and identify the
resources needed to put ISO 20121 into place
Auditor Conversion ISO 14001 to ISO 20121
and ensure sustainable success by monitoring
Get ahead in sustainability management
your management system through the
system auditing and extend your ISO 14001
auditing process.
expertise to include ISO 20121. Auditing to
both standards is simple with our Auditor
Conversion ISO 14001 to ISO 20121 Training
Course – helping you deliver successful
sustainability management for events.
MONTH DAY LOCATION MONTH DAY LOCATION
November 24-25 Doha-Qatar November 24 Doha-Qatar
February 2015 16-17 Doha-Qatar February 2015 16 Doha-Qatar
May 2015 18-19 Doha-Qatar May 2015 18 Doha-Qatar
Duration: 2 day USD 1875 Duration: 1 day USD 1145
23
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Our distance learning courses give you the option to train for globally recognized
ALWAYS qualifications without disrupting your work. Our tutors will support you throughout
and make sure you excel in your chosen field.
CONNECTED!
Chat with us! BSI Diploma in Quality Management BSI Certificate in Occupational
visit bsigroup.ae Systems Health and Safety Management
Ideal for those involved at a strategic Systems
or operational level in implementing This distance learning qualification
Our delegate said:
a quality management system, this consists of eight modules of study.
“Thank you for customizing the course to distance learning based qualification It provides an understanding of the
ensure it was relevant to the student’s needs, comprises of eleven modules of study, structure, requirements and tools
it really made a difference in enhancing their covering ISO 9001, the application of needed to implement an occupational
understanding!” quality management principles and the health and safety management system.
Leisa Dobson, Academic Coordinator – Business process of system implementation.
USD 2,985
Faculty, Abu Dhabi Men’s College
USD 2,985
BSI Certificate in Environmental
Management Systems
Consisting of six modules of study
this distance learning qualification
follows the guidelines defined in
BS 8555 – a phased approach to
Environmental Management System
implementation. The course also covers
the understanding and application of
ISO 14001.
USD 2,985
24
Book online at bsigroup.ae/training or call +974 40 29 9001. Email us on bsi.me@bsigroup.com to know more.General Information
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