Business Continuity - Leicester ...
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Business Continuity
Plan
Revision History
Version Prepared/revised by Date
5 Shaun Whittingham November 20113
6 Pranay Pancholi May 2015
7 Shaun Whittingham March 2016
8 Shaun Whittingham March 2017
9 Shaun Whittingham March 2018
10 Shaun Whittingham March 2019
11 Shaun Whittingham March 2020
12 Shaun Whittingham March 2021Schedule for Development, Monitoring and Review
Approved by 18th March 2021
governors on:
Implementation Shaun Whittingham
monitored by:
Review arrangements: Annually
All policies will be reviewed if there are any significant
developments or changes to legislation
Reviewed:
The next review of March 2022
this policy:
The electronic version of this document is the latest version. It is the responsibility of
the individual to ensure any paper material is current. Page 2
Date: March 2021BUSINESS CONTINUITY PLAN
LEICESTER PARTNERSHIP SCHOOL - OPERATIONAL DETAILS
1. SERVICE
The LPS works proactively and supportively with secondary schools throughout the City to provide
support to Leicester City resident young people who find it difficult to engage in mainstream education.
In providing this service the LPS is committed to supporting students and their schools to access a
range of suitable alternative educational placements. To this end the LPS has developed a range of in
school support, advice and guidance, in school group work programmes and part time and fulltime
provision delivered from its Carisbrooke site. The LPS’s statutory responsibility is to provide
permanently excluded students with full time alternative and suitable education provision. The LPS
chooses to work in partnership with mainstream schools and a range of services to prevent students
becoming permanently excluded. At any time the Service’s student population consists of some
students who have been permanently excluded from school and many students who have been referred
to the Service because they are at risk of exclusion.
The Service operates 5 days per week [Monday to Friday] School Term times and from 8.30am until
4.30pm [Monday – Thursday] and 8.30am – 4.00pm [Fridays]
2. BUSINESS UNIT RECOVERY TEAM
Head of Service (Tactical): Chris Bruce [Chair of Management Committee]
Deputy (Tactical): Anna White [Vice-Chair Management Committee]
Divisional Director (Strategic): N/A
Team Leader (Operational): Shaun Whittingham
Team Members (Operational):
Phone
Name Office Home and/or Role
Mobile
First call out (critical staff)
Julie Aquilina Carisbrooke 07960656199 Business Manager
Centre
0116 3033281
EXT 4040
Tanu Mistry Carisbrooke 07718585788 Senior Premises
Centre Officer
0116 3033281
EXT 2090
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the individual to ensure any paper material is current. Page 3
Date: March 2021Trevor Brown Carisbrooke 07718585790 Premises Officer
Centre
0116 3033281
EXT 2090
Andrew Barrett Carisbrooke 07718585772 Assistant Head of
Centre School [KS4]
0116 3033281
EXT 4030
Shaun Whittingham Carisbrooke 07718585770 Head Teacher
Centre
0116 3033281
EXT 2040
Joseph Quilty Carisbrooke No Mobile Senior ICT Technician
Centre
0116 3033281
EXT 4080
Other Senior Staff
Hilroy Thomas Carisbrooke 07534 074889 Senior Manager
Centre [Behaviour &
0116 3033281 Achievement]
EXT 2030
Thomas Liney Carisbrooke No Mobile Senior Manager
Centre [Learning &
0116 3033281 Achievement]
EXT 2070
Jude Colver Carisbrooke 07770668508 Assistant Head
Centre Teacher
0116 3033281
EXT 2060
Rebecca Edwards Carisbrooke 07718585773 Pastoral & Behavioural
Centre Manager
0116 3033281
EXT 2050
3. BUSINESS UNIT – LOCATION
3.1 Usual business location(s):
Current Site:
Address /Tel Carisbrooke Specialist Learning Centre
Carisbrooke Gardens
Leicester
LE2 3PR
Tel: 0116 303 3281(Option 2)
In addition the service has students attending a range of 3rd party Alternative Provision
[AP] providers. In the event of a serious incident involving the above location these
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the individual to ensure any paper material is current. Page 4
Date: March 2021students would not be affected, although these 3rd party AP providers would need to
be informed if there was the likelihood of long term disruption to the delivery of the
service. [Please refer to section 7 – main organisations & people to Inform]
3.2 Alternative locations – Short & Long Term
Site Becoming Unavailable Alternative Site
There are no alternative locations if the
Carisbrooke Centre whole of Carisbrooke site were to become
totally unavailable.
The following options would need to be
considered:-
Our Carisbrooke site is made up of 3
separate buildings, these being ……
• Our main [KS3] Carisbrooke
School Building
• Our KS4 Double Storey TMB
• Our Learning Hub Single Storey
TMB
If only one of these buildings is unavailable
it may be possible to use the other buildings
on site to provide education to our priority
students ie Those students who are
permanently excluded
If all buildings are unavailable a
combination of remote learning and AP
provision could be used to provide
education to our priority students. [These
systems are now well established as they
were developed during the COVID-19
pandemic]
The responsibility for the education of the
majority of dual registered students could
be returned to their mainstream schools
[This is what happened during the COVID-
19 Pandemic Lockdown periods].
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the individual to ensure any paper material is current. Page 5
Date: March 20213.3 Physical base
Some elements of the Service’s provision are delivered off site eg In schools or on
behalf of the service by alternative providers. These programmes could continue.
Delivery staff do not generally require access to ICT during working hours and so
access to ICT is not a priority for these staff. Administrative staff would require
access to PCs / Lap Tops. Each centre has sufficient PC’s and lap tops to meet
these requirements on a temporary basis. All staff are able to work remotely if they
required to do so.
4. PROCEDURES/PROCESS MAPS FOR MOST ESSENTIAL
ACTIVITIES
Key operational and policy documentation can be accessed from the Schools
website at:-
www.lps.leicester.sch.uk
5. ACTIONS and TASKS FOR THE TEAM
Main actions to take in the event of each of the following:
• Loss of staff – Some flexibility within the staff team to cover + use of agency staff.
• Loss or unavailability of premises (or other key asset) – See premises strategy above.
• ICT failure (loss of systems, loss of telecoms) – Use of paper based systems and
mobile technology
• Loss of key supplier/partners – Stock levels are maintained to a sufficient level to
enable on-going operation for a period of time. Impact of the loss of one supplier can be
minimised by using other suppliers to provide alternative / temporary support.
5.1 Loss or unavailability of staff
PHASE 1 - ACTIONS TO BE TAKEN IN FIRST 24 HOURS
Person Complete
Action Responsible
1 Re-allocate staff according to need Centre
Manager[s]
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the individual to ensure any paper material is current. Page 6
Date: March 20213 Inform staff and students of closure Centre
[Use Snow Line & Texting Service] Managers
4 Post staff at site to re-direct & inform staff and Centre
students Managers
5 Inform schools where students will not be able to Centre
access provision Managers /
Admin Team
6 Make arrangements to provide students with home Centre
study materials if closure / disruption is going to be Managers /
more than 48 hours Teachers /
Senior
Support Staff
PHASE 2 - ACTIONS TO BE TAKEN DAYS 2-7
Person Complete
Action Responsible
1 Confirm longer term staffing arrangements based on Head
additional information and timescale : Teacher
Seek advice from Human Resources if required:-
HR Advisor:
Ruth Barr
Tel: 454 4374
Email: ruth.barr@leicester.gov.uk
2 Organise supply cover as needed:- Support
Staff =
Teaching Personnel is Jake Wood Senior
- 0116 2014500 Managers
jake.wood@teachingpersonnel.com
Teachers =
Randstad Education is Amy Leatherland - Assistant
Head
0116 2081110
Teacher
amy.leatherland@randstadeducation.co.uk
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the individual to ensure any paper material is current. Page 7
Date: March 20213 Protocol is Dominic Watts Support
-0115 8532170 Staff =
dominic.watts@protocol-education.com Senior
Managers
Teachers =
Assistant
Head
Teacher
4 Now Education is Jedd Downing Support
0116 2168186 Staff =
Jedd.downing@noweducation.co.uk Senior
Managers
Teachers =
Assistant
Head
Teacher
PHASE 3 - ACTIONS TO BE TAKEN IN THE FOLLOWING WEEK
Person Complete
Action Responsible
1 Confirm alternative staffing structure. Seek Head
further advice from Human Resources if Teacher
required:-
HR Advisor:
Ruth Barr
Tel: 454 4374
Email: ruth.barr@leicester.gov.uk
2 Organise supply cover as needed:- Support
Staff =
Teaching Personnel is Jake Wood Senior
- 0116 2014500 Managers
jake.wood@teachingpersonnel.com
Teachers =
Randstad Education is Amy Leatherland - Assistant
Head
0116 2081110
Teacher
amy.leatherland@randstadeducation.co.uk
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the individual to ensure any paper material is current. Page 8
Date: March 20213 Protocol is Dominic Watts Support
-0115 8532170 Staff =
dominic.watts@protocol-education.com Senior
Managers
Teachers =
Assistant
Head
Teacher
4 Now Education is Jedd Downing Support
0116 2168186 Staff =
Jedd.downing@noweducation.co.uk Senior
Managers
Teachers =
Assistant
Head
Teacher
5.2 Loss or unavailability of premises
PHASE 1 - ACTIONS TO BE TAKEN IN FIRST 24 HOURS
Person Complete
Action Responsible
1 Inform staff and students of closure Senior
[Use Snow Line & Texting Service] Managers
Via Admin
2 Post staff at site to re-direct & inform staff and Senior
students Managers
3 Inform schools were students will not be able to Senior
access provision:- Managers /
Admin Team
4 Inform LCC Client Services Team of any school Head
closure[s]:- Teacher
Edward Rowe, Team Leader Client Services 454
6231
Customer.services@leicester.gov.uk
[Establishment Number 856/1103]
5 Contact Risk Management , Insurance & Health & Head
Safety Services as required:- Teacher
Risk Management:
Tony Edeson 454 1621 or
Sonal Devani 454 1635
Insurance Claims:
Alexandra Weller 4541642
Health & Safety:
Martin Southam 454 4307
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the individual to ensure any paper material is current. Page 9
Date: March 2021PHASE 2 - ACTIONS TO BE TAKEN DAYS 2-7
Person Complete
Action Responsible
1 Make arrangements to provide students with Assistant Head
home study materials if closure is going to be Teacher = KS3
lengthy Assistant Head of
School = KS4
2 Make arrangements to use alternative premises SLT
if closure is likely to extend beyond 5 working
days.
PHASE 3 - ACTIONS TO BE TAKEN IN THE FOLLOWING WEEK
Person Complete
Action Responsible
1 Initiate alternative premises strategy. SLT
[Refer to section 3.2, above]
5.3 ICT failure (system, network, telecoms)
PHASE 1 - ACTIONS TO BE TAKEN IN FIRST 24 HOURS
Person Complete
Action Responsible
1 Check network viability. Identify any operational Business
capability. Manager &
Senior ICT
Technician
2 Use mobile technologies eg Laptops and mobile Business
telephones to communicate with key staff, parents, Manager &
suppliers, schools etc. Senior ICT
Technician
PHASE 2 - ACTIONS TO BE TAKEN DAYS 2-7
Person Complete
Action Responsible
1 Use paper based recording for essential activities eg Admin Teams
Registers.
2 Use an alternative server [based in other centre] to Business
run basic ICT systems such as email, scanners, Manager &
printers and photocopiers etc. Senior ICT
Technician
3 Use online backups and cloud based systems Business
Manager &
Senior ICT
Technician
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the individual to ensure any paper material is current. Page 10
Date: March 2021PHASE 3- ACTIONS TO BE TAKEN IN THE FOLLOWING WEEK
Person Complete
Action Responsible
1 Liaise with ICT service providers to restore ICT Business
systems to full capacity [Refer to Section 8, below] Manager &
Senior ICT
Technician
Please log below key systems you your service relies upon.
[NB: These key systems / services are largely detailed in section 8 of this plan and
relate mostly to ICT services. Other services and agencies are also detailed in section
5.1].
System System Name System Description / Owner /
Number Link to Critical Activity Reviewer
1 KCOM / EMPSN Internet Service provider Joseph
Service.desk@kcom.com Quilty -
empsn@empsn.org.uk Senior ICT
Technician
2 Capital Bytes Internet Filtering System Joseph
EMPSN: Provider Quilty -
empsn@empsn.org.uk Filtering managed by Senior ICT
ITS4all. Technician
3 Capita SIMS Attendance Recording,
https://www.capita-sims.co.uk/ Reporting & Monitoring
4 ESS Limited (Support) Support for SIMS Joseph
support@ess.limited Quilty -
*NOT CAPITA* Senior ICT
Technician
5 CLM Internet based attendance Joseph
Tel: 0121 5069400 recording, reporting & Quilty -
support@perspectives.uk.com monitoring system Senior ICT
Technician
6 School Asset Manager On-line Inventory Joseph
psassets@psfinancials.com School Asset Quilty -
Management System Senior ICT
Technician
7 PS Connect (Formerly Keeping Kids Texting Service to enable Joseph
Safe) quick and efficient Quilty -
Texting Services contact with parents / Senior ICT
support@psfinancials.com Technician
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the individual to ensure any paper material is current. Page 11
Date: March 2021carers regarding student
attendance
8 School Pod On-line secure school Joseph
support@behaviourwatch.co.uk behaviour information Quilty -
storage and reporting Senior ICT
portal Technician
9 SkillsForward ( ForSkills) On-line Functional Skills Joseph
info@skillsforward.co.uk Assessment Service Quilty -
Senior ICT
Technician
10 ITS4All e-safety / Joseph
Chris Smith: security monitoring Quilty -
csmith@its4all.co.uk service Senior ICT
Securus Technician
Web Filtering
Management
(Capitalbytes)
11 LCC Business Services Centre [BSC] Payroll and staff Joseph
Ground Floor Sovereign House employment advice and Quilty -
Princess Rd West support Senior ICT
LE1 6PR Technician
Email bsc@leicester.gov.uk
12 Impero Remote support software Joseph
Support@imperosoftware.com tool Quilty -
Senior ICT
Technician
13 Future Voice and Telephone and VOIP Joseph
Data support@future-voice.co.uk system support. Quilty -
Senior ICT
Technician
14 InVentry Staff and Visitor sign-in Joseph
https://inventry.zendesk.com/login system Quilty -
Senior ICT
Technician
15 School Service Support Limited Server maintenance and Joseph
bknifton@schoolservicesupport.com support Quilty -
Offsite server backup Senior ICT
management. Technician
Sophos AntiVirus
Licensing
16 Ricoh Photocopier supplier. Joseph
https://www.ricoh.co.uk/ Supports our PaperCut Quilty -
print management system. Senior ICT
Technician
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the individual to ensure any paper material is current. Page 12
Date: March 202117 MyMaths Online maths assessments Joseph
mail@mymaths.co.uk and tutorials. Quilty -
Senior ICT
Technician
18 CPOMS Safeguarding reporting,
servicepoint@cpoms.co.uk IR1, contact logs
5.4 Loss of key supplier or service partner?
The following tables refer specifically to the impact of losing a key Alternative
Provision provider ie A provider that is specifically delivering educational or
vocational programmes to students.
PHASE 1 - ACTIONS TO BE TAKEN IN FIRST 24 HOURS
Person Complete
Action Responsible
1 Inform staff and students of closure Business
[Use Snow Line & Texting Service] Manager
2 Post staff at site to re-direct & inform staff and Business
students Manager
3 Inform schools were students will not be able to Senior
access provision Managers /
Admin Team
PHASE 2 - ACTIONS TO BE TAKEN DAYS 2-7
Person Complete
Action Responsible
1 Make arrangements to provide students with KS3 =
home study materials if closure is going to be Assistant
lengthy Head
Teacher
KS4 =
Assistant
Head of
School
2 Make arrangements to use alternative premises SLT
if closure is likely to extend beyond 5 working
days
PHASE 3 - ACTIONS TO BE TAKEN IN THE FOLLOWING WEEK
Person Complete
Action Responsible
1 Initiate planned alternative provider strategy. SLT
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the individual to ensure any paper material is current. Page 13
Date: March 20216. KEY RESOURCE REQUIREMENTS Complete the following with details for minimum numbers, facilities, and resources to maintain essential activities over the initial 2-3 days. 6.1 Staff Minimum Emergency Staffing Levels:- • Management = 1 x senior manager per site • Teaching = 1 x teacher / lead practitioner per group of 10 students. • Support = 1 x Support worker per group of 10 students • Minimum staffing ratio 1x staff to 5x students • Premises = 1 premises officer per site • Admin = 1 x Admin assistant per site. 6.2 Computer Facilities Each centre will be able to operate without ICT for a period of approximately 72 hours. During this time alternative servers will be used to provide essential ICT requirements such as email, photocopiers, telephony, and printer services. 6.3 Other Equipment Will be able to manage for a period of time on normal stock levels. [After which time more stock can be ordered] 6.4 ICT systems and Electronic Records Each centre will be able to operate without ICT for a period of approximately 72 hours. During this time alternative servers will be used to provide essential ICT requirements such as email, photocopiers, telephony, and printer services. Paper based records will need to be transferred into the electronic recording systems once ICT services have been restored. 6.5 Paper Based Records These are stored in respective centres. [Many are electronically stored and will be retrievable from back up] Some key staffing and student records may be lost but these are not essential to maintain business operations in the short term. 6.6 Stationery Will be able to manage for a period of time on normal stock levels. [After which time more stock can be ordered] 6.7 Other Requirements N/A The electronic version of this document is the latest version. It is the responsibility of the individual to ensure any paper material is current. Page 14 Date: March 2021
6.8 Furniture
Alternative premises strategy means furniture will be available. We have some capacity to
replace furniture from stored stock.
6.9 Telephony
Our main telephone system is linked to our internet and it is likely that this will be disrupted in
the event of a major ICT failure. However, all key managers have mobile telephones which
can be used to make essential calls. The staff snowline has contact details for all staff.
7. MAIN ORGANISATIONS and PEOPLE TO INFORM
Council
Other teams/Dept. Person to contact Telephone Email and fax
Property Services Help Desk 4542100 Via LCC notification
email system
Health & Safety Martin Southam 4544307 Via LCC notification
email system
Human Resources Ruth Barr 4544374 Ruth.barr@leicester.gov.
uk
Outside bodies
Organisation Person to contact Telephone Email and fax
(Name and address)
Education Welfare Ellen Collier 2211260 Ellen.collier@leicester.go
Principal EW Officer v.uk
Psychology Service Paul Riddick 4545470 Paul.riddick@leicester.g
Principal EP ov.uk
Connexions Leicester Abigail Kearley 4541796 abigail.kearley@leicester
City Operations Manager M: 07710148543 .gov.uk
Leicester Education Tom Ashton 0116 2407000 tom.ashton@leics-
Business Company CEO ebc.org.uk
[LEBC]
School Contact Numbers
Analogue Numbers
Name of School Telephone Number
Babington 2221616
Beaumont Leys 2344480
City of Leicester 2413984
Crown Hills 2736893
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the individual to ensure any paper material is current. Page 15
Date: March 2021English Martyrs 2428880
Fullhurst 2824326
Orchard Mead [Previously Hamilton CC] 2413371
Judgemeadow 2411920
Lancaster 2703176
Madani High [Boys & Girls] 2498080
Moat 2625705
New College 2318500
Rushey Mead 2663730
Tudor Grange Samworth 2780232
Sir Jonathan North 2708116
Soar Valley 2669625
St Pauls RC School 2414057
Anstey Martin 2363291
Bosworth 01455 822841
Brookvale 2879921
Cedar’s Academy 2677107
Countesthorpe Leysland 2771555
South Wigston High School 2782388
Wigston Academy 2881228
Winstanley 2898688
Alternative Provision Providers:-
Vocational Providers
TRANS4M JANE KURBALIJA 0116 2621537 jkurbalija@tran4mcic.com
SHARON BURTON sburton@trans4mcic.com
AXLR8 JONNY ACKROYD 07958 166 512 axlr8@hotmail.co.uk
EDUC8 SPORT JEVON PAYNE / 07817 641238 / jevon.payne@educ8group.com
SCOTT 07817 957463 scott.thornton@educ8group.com
THORNTON
PEDESTRIAN DANIEL ALDRED 0116 429 9363 / danny@pedestrian.info
ARTS 07549 077086
FUTURE LEANNE GIBSON 07793206265 futurecyclesleanne@gmail.com
CYCLES
LEICESTER SAM SWIFT 07590 890 876 sam.swift@tigers.co.uk
TIGERS
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the individual to ensure any paper material is current. Page 16
Date: March 2021TRIPLE SKILLZ GRAHAM 07940 067 389 info@tripleskillz.co.uk
CHAMBERS
graham@tripleskillz.org
MERE LANE PAUL WHITAKER 0116 271 0122 paul.whittaker53@gmail.com
RIDING 07941 355 217
SCHOOL
RHK RUTH KNIGHT 07908 025463 ruth@rhkeducation.co.uk
EDUCATION
E2 MARTIN 0116 235 ceo@e2online.co.uk
BUCHANAN 9481
CHANTELLE hr@e2online.co.uk
DARLINSON
WATERFRONT
SEA TARA BURGESS 0116 251 1221 tara.burgess@wseacademy.org
CARWRX TARA BURGESS 0116 251 1221 tara.burgess@wseacademy.org
LADDER HAYLIE RADBURN 07856 ladderlearners@gmail.com
341162 011
6 429 1792
SI SPORTS SIMON SEAL 07977 128490 simon@si-sports.co.uk
FRANCESCA 07934089328 FG.si-sports@outlook.com
GUTTERIDGE
8. EXTERNAL DISASTER RECOVERY AGREEMENTS
System System Name System Description / Owner /
Number Link to Critical Activity Reviewer
1 KCOM / EMPSN Internet Service provider Joseph
Service.desk@kcom.com Quilty -
empsn@empsn.org.uk Senior ICT
Technician
2 Capital Bytes Internet Filtering System Joseph
EMPSN: Provider Quilty -
empsn@empsn.org.uk Filtering managed by Senior ICT
ITS4all. Technician
3 Capita SIMS Attendance Recording,
https://www.capita-sims.co.uk/ Reporting & Monitoring
4 ESS Limited (Support) Support for SIMS Joseph
support@ess.limited Quilty -
*NOT CAPITA* Senior ICT
Technician
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the individual to ensure any paper material is current. Page 17
Date: March 20215 CLM Internet based attendance Joseph
Tel: 0121 5069400 recording, reporting & Quilty -
support@perspectives.uk.com monitoring system Senior ICT
Technician
6 School Asset Manager On-line Inventory Joseph
psassets@psfinancials.com School Asset Quilty -
Management System Senior ICT
Technician
7 PS Connect (Formerly Keeping Kids Texting Service to enable Joseph
Safe) quick and efficient Quilty -
Texting Services contact with parents / Senior ICT
support@psfinancials.com carers regarding student Technician
attendance
8 School Pod On-line secure school Joseph
support@behaviourwatch.co.uk behaviour information Quilty -
storage and reporting Senior ICT
portal Technician
9 SkillsForward ( ForSkills) On-line Functional Skills Joseph
info@skillsforward.co.uk Assessment Service Quilty -
Senior ICT
Technician
10 ITS4All e-safety / Joseph
Chris Smith: security monitoring Quilty -
csmith@its4all.co.uk service Senior ICT
Securus Technician
Web Filtering
Management
(Capitalbytes)
11 LCC Business Services Centre [BSC] Payroll and staff Joseph
Ground Floor Sovereign House employment advice and Quilty -
Princess Rd West support Senior ICT
LE1 6PR Technician
Email bsc@leicester.gov.uk
12 Impero Remote support software Joseph
Support@imperosoftware.com tool Quilty -
Senior ICT
Technician
13 Future Voice and Telephone and VOIP Joseph
Data support@future-voice.co.uk system support. Quilty -
Senior ICT
Technician
14 InVentry Staff and Visitor sign-in Joseph
https://inventry.zendesk.com/login system Quilty -
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the individual to ensure any paper material is current. Page 18
Date: March 2021Senior ICT
Technician
15 School Service Support Limited Server maintenance and Joseph
bknifton@schoolservicesupport.com support Quilty -
Offsite server backup Senior ICT
management. Technician
Sophos AntiVirus
Licensing
16 Ricoh Photocopier supplier. Joseph
https://www.ricoh.co.uk/ Supports our PaperCut Quilty -
print management system. Senior ICT
Technician
17 MyMaths Online maths assessments Joseph
mail@mymaths.co.uk and tutorials. Quilty -
Senior ICT
Technician
18 CPOMS Safeguarding reporting,
servicepoint@cpoms.co.uk IR1, contact logs
LOG OF TEAM DECISIONS, ACTIONS, CONTACT and OTHER
EVENTS
A log of events is to be maintained by the BUSINESS UNIT RECOVERY TEAM
LEADER
Name Shaun Whittingham
Business Unit LEICESTER PARTNERSHIP SCHOOL
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the individual to ensure any paper material is current. Page 19
Date: March 2021Date/Time Occurrence/Event Action required//action By whom/date
taken and why action completed
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the individual to ensure any paper material is current. Page 20
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