Business Toolkit - Destination Markham
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Business
Toolkit
In collaboration with:
Table of Contents
3 Destination Markham 10 POST Promise
Corporation Overview
11 World Travel & Tourism
4 NEW: DMC Partnership Council:
Program Funding #SafeTravelsStamp
5 City of Markham: 13 Markham Small
COVID-19 Support Business Centre
for Business
14 Markham Board
of Trade
7 Tourism Industry
Association of Ontario 15 Markham Public Library
8 Central Counties 16 Financial Business
Tourism Supports - Federal
8 York Region Arts 19 Financial Business
Council - Experience Supports - Provincial
York Region
20 Additional Business
9 FedDev Ontario Resources
Regional Development
Agency for Southern
Ontario
Destination Markham Corporation
www.visitmarkham.ca
info@visitmarkham.ca
Overview
Destination Markham Corporation (DMC) is a newly-incorporated entity whose mission is to
promote Markham as a remarkable destination, encourage tourism and stimulate the local
business economy.
The key tourism objectives are to research, develop, market, and
grow Markham’s tourism economy, collaborating and building
relationships with the hospitality industry, festivals and events,
meeting/conference and travel planners, attraction operators,
culture institutions, sports tourism, entertainment and recreation
providers, the City of Markham and beyond.
In response to the COVID-19 pandemic, DMC has adapted initiatives and created the
#MarkhamSafe campaign to help educate and support businesses as well as the public to eat,
shop, and play in Markham safely, adhering to regulations and following guidance from
government and public health officials at the federal, provincial, regional, and municipal levels.
Benefits and Resources
As part of DMC’s commitment to support safe tourism in Markham and with the support of
TIAO/FedDev Ontario, the Destination Markham Tourism/Hospitality Business Recovery Plan
focuses on providing the following fundamental elements:
1. Assisting businesses with reopening and recovery
2. Consumer and business education ensuring health and safety
3. Marketing campaign to promote Markham tourism and #MarkhamSafe initiative
4. Consumer and business interface with ambassadors program
Next Steps
● Post your FREE business listing on our website at visitmarkham.ca/submission/
● E-mail info@visitmarkham.ca to connect with an Ambassador for 1-on-1 business support
● Sign up for our e-newsletter for the latest announcements and updates for businesses
● Register for FREE educational workshops at visitmarkham.ca/freeworkshops/
● Connect with DMC on social media for instant marketing support
@visitmarkham /visitmarkham @visitmarkhamca
www.visitmarkham.ca
NEW: DMC Partnership Program Funding
www.visitmarkham.ca/business-support/
Overview
DMC is launching its first partnership program to provide support to tourism organizations who
are working through the pandemic to keep their business open and facilitating projects for the
recovery and revitalization of the visitor economy in Markham.
The partnership program is offering the opportunity for a DMC contribution to the partnership up
to 20% of the project cost to a maximum of $10,000. The level of support will be determined
case-by-case, based on the strength and requirements of the project.
Partnership Funding Categories: Apply for ONE of the Partnership Funding Categories:
1. Business Support
2. Product & Experience Development
3. Marketing & Communications Support
2021 Dates and Deadlines
DMC is providing multiple intake periods for organizations to be flexible and adapt quickly to
the fluid situation created by the pandemic. Applications are considered quarterly.
Application submissions must be submitted no later than:
June 7, 2021 for projects beginning July 1 – September 30, 2021
Sept 7, 2021 for projects beginning October 1 – December 31, 2021
* Applicants will be notified within 10 days after the submission deadlines
Next Steps
● Visit our website: https://visitmarkham.ca/business-support to find out more about
eligibility and the application process.
● Apply with the DMC Partnership Program Application HERE (PDF to follow shortly)
● For application feedback or questions, contact Monica Pain, DMC Coordinator
mpain@markham.ca
@visitmarkham /visitmarkham @visitmarkhamca
www.visitmarkham.ca
City of Markham: COVID-19 Support for Business
markham.ca/covid19
customerservice@markham.ca
Overview
The City of Markham continues to monitor and follow advice from public health officials at the
federal, provincial and regional levels. Businesses and residents can find trustworthy COVID-19
information and updates by visiting markham.ca/covid19.
COVID-19 Affected City Services
While many City facilities are closed to the public until further notice, our elected officials and
staff are still hard at work, and will continue to provide essential services to our community.
Service levels | What’s open & closed
Safety Information & Resources
It is critically important that we each continue to do our part to keep one another safe. It is not
the time to let your guard down. Every action counts.
● COVID-19 Safety Tips (English, Tamil & Simplified Chinese)
● Mandatory Masks (English, Tamil & Simplified Chinese)
● Temporary Patio Extension Program
● Online services
COVID-19 Compliance
We are working 24/7 to keep Markham safe. Businesses that are looking to better understand
COVID-19 health and safety regulations can visit markham.ca/CovidEnforcement. We are here
to help. Local businesses who fail to comply with COVID-19 safety measures will be ticketed
and subject to fines, and repeat offenders could face temporary closures. Those in compliance
with COVID-19 regulations – we thank you for helping keep the community safe.
Information is available in English, Simplified Chinese, Tamil & Farsi.
Small Business Help
Finance, tax and legal workshops, as well as pre-recorded webinars, continue to be available via
the Markham Small Business Centre during these challenging times. See separate page.
Get the Latest Emergency Information & Updates
Sign up for the City of Markham’s eLerts to get the latest about COVID-19 restriction changes
within the Government of Ontario’s colour-coded COVID-19 response framework and other
important news.
www.visitmarkham.ca
York Region Economic Development:
York Link COVID-19 Support for Business
yorklink.ca/covid19
edo@york.ca
Overview
In partnership with the Region’s local cities and towns, York
Region through York Link, serves as an accessible, one-stop
shop for business information and resources, particularly for
COVID-19 funding and support programs. Information on
business supports includes up-to-date information regarding
changing regulations, business grants and subsidies is
available from yorklink.ca
Public Health and Safety Resources for Businesses
The Regional Municipality of York has several resources available to advise employers, staff and
customers of the strict health and safety measures that must be followed including proper
social distancing, sanitization protocols, and more:
● COVID-19 in York Region
● Preventing COVID-19 in the Workplace
● Enforcing COVID-19 Regulations
Funding Resources
To help York Region residents navigate the government supports available, a snapshot of the
federal and provincial programs available for businesses can be found at below and at
yorklink.ca/covid19
● Primary Federal and Provincial Funding Program Summary (PDF)
Next Steps
● Whether you’re looking for small business support, startup resources or information on
our industry sectors, you can find it all on yorklink.ca/COVID19
○ For signage information guides, see “Business Reopening” and see options under
The Regional Municipality of York
● Contact York Region’s Economic Development team with enquiries or to obtain more
information at edo@york.ca
www.visitmarkham.ca
Tourism Industry Association of Ontario
www.tiaontario.ca/cpages/home
membership@tiaontario.ca
Overview
The mission of the Tourism Industry Association of Ontario (TIAO) is to be a unified voice for
the diverse tourism industry in Ontario in order to effectuate growth and prosperity. Collectively,
they represent almost 200,000 businesses and 400,000 employees in their membership. They
engage in government relations on behalf of Ontario’s tourism industry, working with the
Ministries of Education, Labour, Finance, Infrastructure, Transportation, and Heritage, Sport,
Tourism and Culture Industries, among others. They advocate for further investment in Ontario’s
tourism industry and strive to influence government policies that have the potential to impact it.
Resources
TIAO is responsible for awarding the #SafeTravelsStamp to stakeholders in the hospitality and
tourism industries of Ontario. This stamp is an international symbol created by the World Travel
& Tourism Council (WTTC) to signal to both current and potential travellers that a business,
destination, or government follows globally standardized health and safety protocols, thus
increasing consumer confidence. TIAO also provides pertinent information and timely updates
on new and under review legislation through their website and newsletter, with exclusive
members-only access to resources and a collaborative network of businesses and partners.
Benefits
TIAO is recognized as the umbrella government advocacy
organization serving Ontario's diverse tourism industry. With $30
million from FedDev Ontario’s RRRF COVID-19 funding, TIAO
provided financial support to Destination Marketing
Organizations (DMOs) across southern Ontario, including
Destination Markham, that have experienced significant revenue
shortfalls since the start of the COVID-19 pandemic. DMOs are
essential to local tourism economies, contributing to the survival
and recovery of tourism-dependent SMEs.
Next Steps
● Become a member of TIAO, currently offering complimentary membership for 2021!
● Apply for your #SafeTravelsStamp by visiting their website for more information or by
contacting Destination Markham for an English-Chinese translated application
www.visitmarkham.ca
Central Counties Tourism
centralcounties.ca
info@centralcounties.ca
Overview
Central Counties Tourism (CCT) is a not-for-profit organization that strives to build a
stronger, more competitive tourism industry within the regions of Headwaters, York,
and Durham. With a focus on destination research and development, CCT is a
valuable source of information on consumer needs and market trends, and offers
programs to assist industry partners in reaching their potential. CCT’s responsibilities
are strategic marketing, product and workforce development, and investment
attraction within pan-regional tourism.
Benefits, Resources & Next Steps
● Sign up for CCT’s monthly e-newsletter for events, news, and updates in the tourism industry
● Thinking of a project that will attract tourists to the region and/or keep them here longer but
lacking funding? Apply to CCT’s industry partner program and, if approved, they will cover up to
40% of the project cost! Proposal submission deadlines vary by project start date, see website.
York Region Arts Council - Experience York Region
Experienceyorkregion.com
info@experienceyorkregion.com
Overview
Experience York Region is a collaborative initiative between the York Region Arts
Council (YRAC) and the Regional Municipality of York, Economic Strategy Branch.
Together, they provide a central online resource to discover events, activities, and
attractions in the Region’s nine municipalities, one of which is the City of
Markham! The website includes information on everything from trails to
restaurants and a blog with curated content, making it a valuable trip planning tool.
Benefits, Resources & Next Steps
● #ReadyWhenYR is a tourism marketing campaign aimed at promoting economic recovery
by encouraging support for the local arts and culture and tourism and hospitality sectors.
The goal is to show residents and visitors that businesses have safely reopened and are
ready to welcome them. Businesses, events, and organizations are invited to participate
by completing a registration form and downloading the social media toolkit.
www.visitmarkham.ca
FedDev Ontario
(Regional Development Agency for Southern Ontario)
feddevontario.gc.ca
Toll-Free: 1-866-593-5505
Overview
Canada's Regional Development Agencies (RDA) work closely with businesses and innovators
to fuel economic growth that creates more well-paying, middle-class jobs for Canadians,
diversifying regional economies and thus helping communities thrive. There are six RDAs across
Canada, including FedDev Ontario which supports southern Ontario.
Benefits, Resources & Next Steps
FedDev Ontario offers three core funding streams:
1. Business Scale-up and Productivity
✓ For globally-oriented businesses to accelerate their growth, high-potential firms to
commercialize innovative products and technologies, and firms with scale-up potential to
improve productivity for global competitiveness and market expansion
2. Regional Innovation Ecosystem
✓ For not-for-profits to fuel an environment conducive to business innovation and growth,
economic stakeholders to promote entrepreneurial talent among underrepresented
groups, to bolster innovation and growth opportunities and networks for rural businesses
3. Community Economic Development and Diversification
✓ To generate inclusive, sustainable growth in small and rural communities, to help them
fully participate in and benefit from economic opportunities, for partners in those
communities to address their unique economic conditions (develop, diversify, transform)
COVID-19 Funding: Regional Relief and Recovery Fund (RRRF)
● Over $2 billion of financial assistance nationally (with 25% reserved for the tourism sector) and
$436.4 million available through FedDev Ontario to businesses that have (a) applied for other
federal relief measures and have not been able to secure funds or have (b) accessed federal
COVID-19 relief measures (and those available through other levels of government) and
continue to experience hardship due to the COVID-19 pandemic
● Intended to support continued operations and successful recovery. Eligible costs include
capital lease payments for existing equipment and machinery, monthly insurance payments,
personal protective equipment and cleaning expenses, and portions of rent, wages, and
property taxes not covered by other available federal COVID-19 relief measures
For up-to-date information including deadlines and eligibility, visit feddevontario.gc.ca/RRRF
www.visitmarkham.ca
POST Promise
postpromise.com
info@postpromise.com
Overview
The POST (People Outside Safely Together) Promise is a bilingual, national, and private
sector-led initiative designed to help Canadians confidently and safely visit and work in local
businesses during the COVID-19 pandemic. It signifies a business’s commitment to implement
and practice the five key steps to workplace safety, thus helping to prevent the spread of
COVID-19. This program was founded by organizations including the Business Council of
Canada, the Retail Council of Canada, the Canadian Federation of Independent Business, and
Restaurants Canada, among others, and has partners such as CIBC, Ford, Cadillac Fairview,
McCarthy Tétrault, and the University of Toronto.
The five key steps to workplace safety:
1. Maintain physical distancing
2. Stay home if unwell
3. Wear a face covering when required
4. Clean and disinfect regularly
5. Wash and sanitize hands
Benefits & Resources
The POST Promise brings together all businesses across industries to
implement a common approach which is then communicated by a consistent
visual cue. The POST Promise is NOT a “certification” or “approval” from any
regulatory body. All businesses are still required to follow the laws and
recommended guidelines from their local public health office and government
bodies. Once completed, a business is provided with the communication and
implementation tools needed, such as PDFs to print and sample social media
content, to educate employees and make customers aware of the commitment
that has been made. A promotional toolkit is also available for purchase ($10.00, optional).
Next Steps
● To make the promise, visit postpromise.com/en/make-the-promise/
● To hear more about POST Promise, watch our “Building Consumer Confidence” video at
visitmarkham.ca/past-workshops/ from February 2021, featuring President Laura Hearn
● Take the next step and get your Safe Travels Stamp, see separate page or contact DMC
www.visitmarkham.caWorld Travel & Tourism Council:
#SafeTravelsStamp
tiaontario.ca/cpages/safetravelsstamp
wttc.org/COVID-19/Safe-Travels-Global-Protocols-Stamp
info@tiaontario.ca
Markham has the highest number of #SafeTravelsStamp businesses in Ontario!
Overview
The World Travel & Tourism Council (WTTC) strives to support the travel and tourism industry
around the world in its recovery efforts from COVID-19. In consultation with its members,
governments, and health experts, and in compliance with guidelines from the World Health
Organization (WHO) and the Centers for Disease Control and Prevention (CDC), the WTTC has
developed common standards called “Global Protocols for the New Normal” in order to ensure
the safety of workforces and travellers during and following the pandemic. These global
protocols vary by industry, and each guiding document can be found on the WTTC website.
Benefits & Resources
The SafeTravels Stamp was created for travellers to recognize
destinations and businesses which have adopted these global,
standardized health and hygiene protocols. This common approach is
then communicated by a consistent visual cue, encouraging visitors to
confidently return and feel safe.
Next Steps
● Companies involved in travel and tourism in Ontario must apply for the #SafeTravels Stamp
through the Tourism Industry Association of Ontario (TIAO), a member of the WTTC. Those
eligible include attractions, restaurants, hotels, outdoor shopping, and tour operators,
among others. Visit tiaontario.ca/cpages/safetravelsstamp for more information and the
application!
● Businesses are encouraged to complete the POST Promise before applying.
#SafeTravels Stamp recipients now receive a complimentary promotional kit from DMC!
Industries included in the #SafeTravels Stamp program:
Hotels ◾ Restaurants ◾ Transportation & Airport ◾ Airlines ◾ Attractions ◾ Cruise Lines
Tour Operators ◾ Short Term Rentals ◾ Car Rentals ◾ Outdoor Shopping
www.visitmarkham.caWorld Travel & Tourism Council:
#SafeTravelsStamp
tiaontario.ca/cpages/safetravelsstamp
info@tiaontario.ca
STEP-BY-STEP GUIDE: Apply for the Safe Travels Stamp
For assistance with your application, or to receive an English-Chinese translated application,
email ambassador@visitmarkham.ca or info@visitmarkham.ca
1. Download the application form by visiting tiaontario.ca/cpages/safetravelsstamp or
requesting from Destination Markham (visitmarkham.ca/safety)
2. Determine which “Global Protocols for the New Normal” your business or
organization follows based on your industry by visiting
wttc.org/COVID-19/Safe-Travels-Global-Protocols-Stamp.
3. Develop a plan to implement and ensure compliance with your industry’s protocols.
4. Agree to the Terms & Conditions by visiting
wttc.org/SafeTravels-Stamp-Terms-Conditions.
5. E-mail your completed application form to info@tiaontario.ca
6. Inform Destination Markham upon successful certification!
Additional Eligible Industry-Specific Health & Safety Protocols:
Hotels/Motels: Safe Stay
by the Hotel Association of Canada
hacsafestay.com
Restaurants/Foodservice Industry: DineSafe
by Ontario Restaurant Hotel & Motel Association
dinesafe.ca
www.visitmarkham.caMarkham Small Business Centre
Website: markham.ca/msbc Email: msbc@markham.ca Tel: 905.477.7000 ext. 6722
|
Overview
Funded by the City of Markham and Government of Ontario, Markham Small Business Centre
(MSBC) provides no-cost and confidential business advice and information to new and growing
Markham businesses through 1-on-1 consultation and group educational seminar sessions.
Specializing in start-up and early stage growth for small businesses, they also offer mentoring
and micro-grant funding opportunities to qualifying full-time and student businesses.
Resources and Benefits
● Up-to-date website listing of COVID-19 Business News, Information and announcements
● No-cost seminars and workshops on fundamental business knowledge topics such as:
Business Planning, Start-Up Regulations and Requirements, Budgeting and Financial
Forecasting, Sales and Marketing, Digital strategies, Taxation and more
● Special Business Programs (mentoring and micro-grant funding)
● Information on various digital opportunities for businesses affected by COVID-19
Next Steps
● Contact MSBC’s business consultants at: msbc@markham.ca
● Sign up for the Economic Development e-newsletter to stay up-to-date:
https://www.markham.ca/wps/portal/home/business/msbc/subscribe-to-email-list
● Visit the Markham Small Business Centre website (markham.ca/msbc) for full details
/BusinessMarkham @BusinessMarkham
www.visitmarkham.caMarkham Board of Trade
markhamboard.com
info@markhamboard.com
Overview
The Markham Board of Trade (MBT) is Markham’s premier business association, serving the
community since 1982. MBT is a non-profit organization established to promote community,
commercial, and industrial growth, and to advocate on behalf of businesses with all levels of
government.
Benefits & Resources
MBT offers its members exclusive programs and services to
assist them in growing their businesses and networks while
saving them money through preferred pricing programs and
rewarding supplier relationships. The Board also advocates
on behalf of its membership, meeting regularly with
representatives from all levels of government to ensure an environment in Markham that is
conducive to business development.
MBT also organizes many events such as the annual Trade Show & Networking Event and
biannual Women’s Networking Luncheon. They are responsible for Markham’s leading business
publication, Markham VOICE, which provides various advertising opportunities for local
businesses, and the Annual Buyer’s Guide which features local products and services.
In response to the COVID-19 pandemic, MBT launched “Open In Markham,” an
online directory where Markham businesses can submit their listing to share
information about products and services, business hours, and contact
information with the public. Businesses are categorized to help potential
consumers find just what they are looking for!
Next Steps
● Click here or visit markhamboard.com for more information, to sign up for MBT’s public
e-newsletter, or to learn about the benefits of membership.
● Visit openinmarkham.com to submit a listing and browse local businesses.
www.visitmarkham.caMarkham Public Library
Markhampubliclibrary.ca | markhampubliclibrary.ca/business
mplchats@markham.library.on.ca
(905) 513-7977
Overview
The Markham Public Library (MPL) has eight branches, serving about 250,000 residents, and is
currently operating with limited services due to COVID-19 (please visit their website for the
latest operation information). MPL also offers a wide range of resources to assist small
businesses and job seekers within the City of Markham through their workshops, newsletters
and librarian assistance.
Benefits & Resources
MPL offers a new business newsletter, online
programming, online business resources, and business
books for Markham residents. They also host virtual
programs each month related to business, careers, and
health and wellness, among others. MPL also has a large
database of resources to refer you to based on your
business needs, such as educational and training
platform access and other support programs. During the
COVID-19 pandemic, MPL has featured many local businesses on their website and social
media channels. Library patrons will also find articles to help maintain healthy living during the
pandemic, such as on how to manage anxiety and stress.
Next Steps
● Visit MPL’s website at markhampubliclibrary.ca to sign up for their e-newsletter and for
updates on service modifications during the COVID-19 pandemic
● For immediate assistance (general questions, navigating e-resources, etc.), a live chat
service called Ask MPL! is available every weekday from 10:00am to 5:00pm
www.visitmarkham.caFinancial Business Supports - Federal
Highly Affected Sectors Credit Availability Program (BDC HASCAP) Guarantee
Business Development Bank of Canada
https://www.bdc.ca/en/special-support/hascap?ref=shorturl-hascap
The BDC HASCAP Guarantee provides guaranteed, low-interest loans of $25,000 to $1 million to
small- and medium-sized businesses whose revenues have decreased by 50% or more for at
least three months (not necessarily consecutive) as a result of COVID-19 to cover their operating
costs. To qualify, businesses must have received payments from CEWS and/or CERS; otherwise,
they must provide financial statements reflecting the qualifying revenue decrease.
✓ Repayment term of up to 10 years, principal payment deferral for up to 12 months, and
4% interest rate
✓ Available through your primary financial institution until June 30, 2021
Business Credit Availability Program (EDC BCAP) Guarantee
Export Development Canada
https://www.edc.ca/en/solutions/working-capital/bcap-guarantee.html#
The EDC BCAP Guarantee provides guaranteed loans of up to $6.25 million to businesses of all
sizes, sectors, and regions whose revenues have decreased as a result of COVID-19 to cover
their operating costs. Businesses do not need to export in order to qualify.
✓ Repayment term of 5 years and principal payment deferral for 6 months
✓ Available through your primary financial institution until June 2021
Regional Relief and Recovery Fund (RRRF)
Federal Economic Development Agency for Southern Ontario (FedDev Ontario)
https://www.feddevontario.gc.ca/eic/site/723.nsf/eng/h_02581.html?OpenDocument
The RRRF is providing over $2 billion of assistance nationally (with 25% reserved for the tourism
sector) to businesses and organizations that have (a) unsuccessfully applied for other federal
relief measures or have (b) accessed other federal relief measures and continue to experience
hardship due to COVID-19. This funding is intended to support their continued operations and
recovery. $536.4 million is available through FedDev Ontario with priority consideration given to
those operating in the tourism sector and to underrepresented groups in the economy.
✓ Eligible costs include capital lease payments for existing equipment and machinery,
monthly insurance payments, personal protective equipment, and portions of rent, wages,
and property taxes not covered by other federal relief measures
✓ Option 1 - Funding of $60,000 or less: conditionally-repayable, interest-free loan
○ No repayments required until January 1, 2023, and full repayment by December 31, 2025
○ $20,000 is forgivable if remaining balance of $40,000 is repaid by December 31, 2022
○ Deadline to apply is June 30, 2021
✓ Option 2 - Funding of up to $1,000,000: unconditionally-repayable, interest-free loan
www.visitmarkham.ca
*Disclaimer: The details provided in the “Financial Business Supports” pages are simplified by DMC staff for reference purpose only based on
information available at time of publishing. Please review full details on the provided websites to confirm up-to-date program details and eligibility.Financial Business Supports - Federal continued
Canada Emergency Wage Subsidy (CEWS)
https://www.canada.ca/en/revenue-agency/services/subsidy/emergency-wage-subsidy.html
The CEWS helps eligible Canadian employers whose revenues have decreased as a result of
COVID-19 by covering up to 75% of their employees’ wages, enabling businesses to prevent
further job losses, re-hire workers, and ease back into normal operations.
✓ Last claim period ends on June 5, 2021 (proposed extension until September 25, 2021)
✓ Deadline to apply or modify is 180 days after the end of each 4-week claim period
✓ If you missed the deadline for a claim period, the CRA will now consider your request
under certain circumstances within 30 days of that claim period’s deadline
Canada Emergency Rent Subsidy (CERS)
https://www.canada.ca/en/revenue-agency/services/subsidy/emergency-rent-subsidy.html
The CERS provides rent or mortgage support of up to 65% of eligible expenses directly to
qualifying businesses and organizations. Those whose operations have been significantly
restricted by a mandatory public health order can receive an additional 25% for the claim period.
There is no minimum revenue drop required to qualify.
✓ Subsidizes up to 90% of eligible expenses for up to $75,000 per business location and
$300,000 for all locations (combined)
✓ Last claim period ends on June 5, 2021 (proposed extension until September 25, 2021)
✓ Deadline to apply or modify is 180 days after the end of each 4-week claim period
✓ If you missed the deadline for a claim period, the CRA will now consider your request
under certain circumstances within 30 days of that claim period’s deadline
Canada Emergency Business Account (CEBA)
https://ceba-cuec.ca/
The CEBA provides interest-free, partially-forgivable loans of up to $60,000 to small businesses
and not-for-profits whose revenues have decreased as a result of COVID-19 but have
non-deferrable costs such as rent, utilities, insurance, and property taxes.
✓ No repayments required until January 1, 2023, after which interest is 5% per annum, and
full repayment by December 31, 2025
✓ $20,000 is forgivable if remaining balance of $40,000 is repaid by December 31, 2022
✓ Deadline to apply for the $60,000 loan or the $20,000 expansion (as of December 4, 2020)
is June 30, 2021 through primary financial institutions
www.visitmarkham.ca
*Disclaimer: The details provided in the “Financial Business Supports” pages are simplified by DMC staff for reference purpose only based on
information available at time of publishing. Please review full details on the provided websites to confirm up-to-date program details and eligibility.Financial Business Supports - Federal continued
Black Entrepreneurship Loan Fund
Black Entrepreneurship Program (BEP)
https://www.ic.gc.ca/eic/site/150.nsf/eng/home
The BEP is a partnership between the federal government, Black-led business organizations, and
financial institutions, with an investment of up to $221 million over four years. As part of the
program, the Black Entrepreneurship Loan Fund will provide loans of up to $250,000 to Black
business owners and entrepreneurs across Canada. The Fund will be managed by the
Federation of African-Canadian Economics (F.A.C.E.), a coalition of Black-led organizations
dedicated to stimulating economic growth for Canadians of African descent.
✓ Application opening in May 2021 (For up-to-date information, visit URL above)
Indigenous Businesses Initiative
https://www.sac-isc.gc.ca/eng/1588079295625/1588079326171
The federal government is providing up to $306.8 million in interest-free loans of up to $60,000
with non-repayable contributions to small- and medium-sized First Nations, Inuit, and Métis
businesses. This support is administered by the National Aboriginal Capital Corporations
Association (NACCA) and Indigenous Services Canada (ISC), and is available through Aboriginal
Financial Institutions (AFIs) and Métis capital corporations.
✓ This initiative mirrors the Canada Emergency Business Account (CEBA).
✓ Of $40,000 received, $10,000 is a non-repayable contribution and $30,000 is an
interest-free loan. Of $60,000 received, $20,000 is a non-repayable contribution and
$40,000 is an interest-free loan.
Indigenous Community Business Fund
https://www.sac-isc.gc.ca/eng/1596809415775/1596809469296
This Fund is providing $117 million in non-repayable contributions to support First Nations, Inuit,
and Métis community- or collectively-owned businesses whose revenues have decreased as a
result of COVID-19 but do not qualify for other federal relief measures. It is intended to support
their continued operations and recovery and is accepting applications on an ongoing basis.
✓ Under Stream 1, no applications are required. Funding is transferred directly to
communities and collectives.
✓ Under Stream 2, funding is proposal-based. For qualifying First Nations and Inuit
businesses, it will be administered by Indigenous Services Canada (ISC), and for qualifying
Métis businesses, it will be administered by selected Métis organizations.
✓ For full program details, eligibility criteria, and application processes, visit URL above.
www.visitmarkham.ca
*Disclaimer: The details provided in the “Financial Business Supports” pages are simplified by DMC staff for reference purpose only based on
information available at time of publishing. Please review full details on the provided websites to confirm up-to-date program details and eligibility.Financial Business Supports - Provincial
Ontario Tourism and Hospitality Small Business Support Grant
https://www.ontario.ca/page/businesses-get-help-covid-19-costs
This one-time grant provides eligible small businesses in the tourism and hospitality sector with
funding between $10,000 and $20,000 that did not receive the Ontario Small Business Support
Grant. Examples of eligible businesses include hotels, motels, travel agencies, and recreational
and overnight camps.
✓ Businesses cannot have received previous Ontario Small Business Support Grant
✓ If business was acquired or began operation before July 2, 2019: The business must have
experienced a revenue decline of at least 20%
✓ If business was acquired or began operation after July 2, 2019 and before January 1,
2021: The business will receive the $10,000 minimum if all other criteria is met
✓ Had 99 or fewer employees on April 30, 2021
✓ Deadline to apply is June 25, 2021
Property Tax & Energy Cost Rebate Grants
https://www.ontario.ca/page/businesses-get-help-covid-19-costs
These grants provide businesses required to shut down or significantly restrict services due to
provincial public health measures (modified Stage 2, Control, Lockdown, or provincewide
shutdown) with rebates for both the municipal and education portions of property taxes as well
as energy costs from electricity and natural gas.
✓ Businesses that were eligible for the Ontario Small Business Support Grant qualify
✓ Funding is available for the entire duration of the public health measures
✓ Must submit proof of costs like property tax bill and the first energy bill received on or
after the day that the public health measures were implemented
www.visitmarkham.ca
*Disclaimer: The details provided in the “Financial Business Supports” pages are simplified by DMC staff for reference purpose only based on
information available at time of publishing. Please review full details on the provided websites to confirm up-to-date program details and eligibility.Additional Business Resources
For up-to-date information, please visit provided websites, or e-mail info@visitmarkham.ca
Ontario’s COVID-19 Sector-Specific Guidance
Resources to prevent COVID-19 in the workplace.
Download templates to build your mandatory written COVID-19
safety plan (must be presented on inspection).
Find PPE and sanitization suppliers.
Download multilingual posters for your workplace.
ontario.ca/page/resources-prevent-covid-19-workplace
Ontario Small Business Access
Resources for Ontarians to find support, information and advice
on running a small business. Links to resources include legal
advice, local business support centres, funding resources,
business-to-business resources, tax information and more. This
is a general resource (not COVID-19 specific).
www.ontario.ca/page/small-business-access
Tourism HR Canada: COVID-19 Tourism Workforce Recovery Toolkit
Offering FREE resources and webinars for the tourism industry
with a focus on economic recovery.
Featured Topics: Communications, Workforce, Budget &
Finance, Marketing, and Strategy.
tourismhr.ca
tourismrecovery.ca
CANATRACE: Created by GroundLevel Insights
CANATRACE™ is a FREE free, fast, and secure solution for
business contact tracing per provincial COVID-19 regulations.
Through a QR Code created specifically for your business,
patrons/employees are routed to a secure, branded landing
page requiring simple contact information to be entered. All
CANATRACE™ data is stored securely.
canatrace.com
Canadian Federation of Independent Businesses (Ontario)
Membership based non-for-profit organization that offers small
businesses valuable information and business resources such
as access to accounting software, latest funding information,
one-on-one coaching, and much more. CFIB also advocates for
small business members with politicians and policy makers.
cfib-fcei.ca/en
www.visitmarkham.ca
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