CE Dress Code and Appearance Policy - Valid from 1st July 2019 - cloudfront.net
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
CE Dress Code and Appearance Policy Valid from 1st July 2019
Where to find things
Introduction ................................................................................................................................. 3
1. Who is this policy for? ........................................................................................................... 3
2. What do we mean by dress code and appearance at work? .................................................... 3
3. What we mean by uniform? ................................................................................................... 3
4. What we mean by PPE? .......................................................................................................... 3
5. How will the uniform and PPE be allocated to me? ................................................................. 4
5.1. Part-timers, students, apprentices, agreement workers ................................................. 4
6. What are my responsibilities when talking about uniform and PPE? ........................................ 4
6.1. Maintaining of the Uniform and PPE ................................................................................ 5
7. May I wear my own trousers? ................................................................................................. 5
8. What if I cannot wear some part of uniform/PPE due to medical reasons? ............................. 6
8.1. What are the reimbursement limits for own clothes and PPE?......................................... 6
9. Do I have to wear nametags? ................................................................................................. 6
10. May I wear jewellery at work? ............................................................................................. 6
10.1. Bakery and counters .......................................................................................................7
11. Does my hair have to be a specific style/colour? .....................................................................7
12. Can I wear makeup and nail polish? .....................................................................................7
12.1. Bakery and counters .......................................................................................................7
13. Can my tattoos be visible? ..................................................................................................7
14. May I have a beard? ............................................................................................................7
15. Can I wear something that reflects my culture/religion? ......................................................7
16. My gender identity does not match my current gender expression, can I wear clothing that
matches my gender identity? ........................................................................................................ 8
17. Can I wear my uniform outside Tesco? ................................................................................... 8
18. I work in the office, what is the dress code? ....................................................................... 8
19. Related readings ............................................................................................................... 9
20. Appendixes ....................................................................................................................... 9
21. Glossary ............................................................................................................................ 9
22. Policy info ........................................................................................................................ 10
Internal, CE Dress Code and Appearance Policy, Version 1, Page 2 of 10 – July 2019Introduction
First impressions count and our customer´s perception of our business can start with you, therefore it´s
important that you come to work looking appropriate, at all times so our customers have the best
shopping experience possible.
1. Who is this policy for?
This policy covers all current colleagues working directly for Tesco and Tesco Business Services and
Technology (TBS) on a permanent or temporary basis and mainly covers our stores and distribution
centres.
2. What do we mean by dress code and appearance at
work?
Dress code and appearance means what you look like while you´re at work and our general principles are
to be clean and tidy. We expect you to use your common sense and come to work looking appropriate.
However, in some areas of the business there are health and safety reasons that we need to provide
additional guidance on to make sure that there´s a practical and consistent approach.
You will see from reading this policy that we always start with the basics – clean, and tidy.
Additionally, our standards of dress also promote an inclusive culture which recognises diversity across
different religions and cultures.
3. What we mean by uniform?
By a uniform we mean a dress with characteristic design or fashion worn by our stores´ and DCs´
colleagues, in most of the cases branded with Tesco logo to ensure that our colleagues are easily
recognizable to our customers and also give the message that we are members of one team. Uniform is,
in general, not intended as a personal protective equipment. By uniform we mainly mean our Tesco
branded polo shirts and fleeces.
4. What we mean by PPE?
By PPE (Personal Protective Equipment) we mean clothing and equipment used to ensure personal safety
in the workplace when eliminating workplace hazards is not possible. Based on the risks evaluation, we
provide you with PPE, which protects you against risks, cannot harm your health and cannot obstruct
work performance. Examples of PPE include respirators, gloves, aprons, fall protection, and full body
suits, as well as head, eye and foot protection. We are obligated to provide you with as adequate personal
protective equipment as possible, to protect you against possible hazards, without any additional cost for
you. You are responsible for using the appropriately issued PPE for the job you are doing and use it in a
manner which you have been properly instructed in.
Internal, CE Dress Code and Appearance Policy, Version 1, Page 3 of 10 – July 2019You need to know the following information:
You have right to be equipped by needed and reliable protective equipment against risks that
can harm your health and safety during work;
You have right to be equipped above the scope of PPE mentioned in catalogue in case you
are asked to perform work which needs additional protection or if the work conditions
temporarily worsen;
When is it necessary to wear/use PPE;
What sort of PPE is necessary to be worn/used;
How to properly use and wear the PPE;
The proper care, maintenance, lifespan and disposal of the PPE.
5. How will the uniform and PPE be allocated to me?
Uniform and PPE is given to you, if you are stores´ and DCs´ colleague, for free your first working day,
before you start to perform the job. You are entitled to get specific set of uniform and PPE, which is
dedicated to your position.
PPE is provided for your personal use (safety shoes, padded jacket, thermal underwear, etc.). However,
PPE may be allocated on the basis of need (rubber apron, chemical resistant gloves, face shield, etc.).
These devices are available by the Personnel Specialist/Store Manager/People Partner.
Please bear in mind that all clothing needs to be clean, tidy and in good condition. We know that
sometimes it may happen that while performing the job, clothes or equipment may get damaged and so
cannot be worn or used anymore. When this happens, notify the colleague providing the clothing /PPE
(Personnel Specialist/Store Manager/People Partner) as soon as possible after becoming aware of any
damage or malfunction of uniform or PPE and you will be provided with new uniform/PPE.
CZ, SK: If the PPE has not lost the protective ability and the uniform is not damaged, the uniform and PPE
can be used longer than its average lifespan specified in the catalogue.
5.1. Part-timers, students, apprentices, agreement workers
Part-timers, students and apprentices are getting the full allocation of uniform and PPE according to
department/position they are performing.
Agreement workers (PL: civil agreement colleagues) are getting half number of uniform allocation, full
allocation of PPE.
6. What are my responsibilities when talking about
uniform and PPE?
If you are colleague, your responsibilities regarding assigned uniform/PPE are:
take the uniform and PPE over;
work safely to ensure your own safety and health;
keep uniform and PPE clean and tidy;
use the uniform and PPE in the way you have been instructed;
Internal, CE Dress Code and Appearance Policy, Version 1, Page 4 of 10 – July 2019 take care of any protective clothing and equipment (PPE) in the way you have been instructed;
use PPE only for the work for which it is intended;
store the uniform and PPE in the place intended for them when you are not using them;
return PPE if it has lost the protective ability;
return all uniform and PPE clean on your last working day in Tesco
In case of intentional damaging of the uniforms or PPE, we may ask you to reimburse incurred damage
based on the CE Damage Policy.
If you are line manager, your responsibilities towards your colleagues regarding uniforms and PPE are
especially:
Instruct them about the manner of usage of PPE the were provided with;
When there are changes in the workplace and in the type of PPE to be used, inform them about
the change and what does it mean for them;
Check that your subordinates are dressed properly, cleanly and neatly.
6.1. Maintaining of the Uniform and PPE
Valid for CZ, PL, SK: To keep uniform and PPE clean and in good condition you are entitled for washing
allowance. This allowance is part of your monthly salary.
CZ, SK: The monthly amount of the washing allowance is differentiated by positions.
PL: Allowance is in the same amount for all colleagues. Uniform for colleagues at counters are provided
by external company, which also arranges the maintaining.
For more details contact Personnel Specialist/Store Manager/People Partner.
7. May I wear my own trousers?
We prefer you to wear our uniform, but there is an option to choose between trousers provided by us or
wear own. Due to health and safety reasons this is not applicable for following departments:
In-store Bakery
Valid for HU: Counters
Please be aware that it is important to follow some rules when wearing own trousers:
The trousers you choose are:
Dark coloured (dark blue, or black) – may be jeans as well;
Kept clean and in good condition;
Covering your ankles.
and they are not:
Scuffed or teared;
Leggings or tracksuit trousers.
CZ, SK: If you decided to wear your own trousers, your washing allowance is unchanged.
PL: In case you chose to wear your own trousers, you are entitled for allowance 30PLN per year. This
allowance is paid 1/12 of the 30PLN every month.
Internal, CE Dress Code and Appearance Policy, Version 1, Page 5 of 10 – July 20198. What if I cannot wear some part of uniform/PPE due
to medical reasons?
We want colleagues to wear mainly uniforms, but we understand that there may be some health reasons
for which the clothes dedicated by us may not be suitable for you.
If you can’t wear some part of uniform/PPE due to medical reasons, you need to prove it with the
confirmation from specialized doctor / contracted occupational-health doctor (valid for PL: we accept
only confirmation from contracted occupational-health doctor). This confirmation needs to be given to
Personnel Specialist/Store Manager/People Partner.
1. If this restriction is connected to uniform – you can buy your own clothing which is in line with
our standards based on the catalogues. We will reimburse the costs to you up to maximum limit
given later in this chapter.
2. CZ, HU, SK: If the restriction is connected to PPE – we will provide you with suitable equipment.
If this is not possible you can buy your own equipment which is certificated and in line with our
safety rules. Reimbursement rules can be found later in this chapter.
8.1. What are the reimbursement limits for own clothes and PPE?
Own clothes will be reimbursed on the basis of presented receipt/invoice. Maximum limits for
reimbursement can be found in the table below:
CZ HU PL SK
Shirt 260 CZK 3 200 HUF 44 PLN 10 EUR
Uniform
Polo Shirt 260 CZK 3 200 HUF 44 PLN 10 EUR
CZ, SK, HU: PPE (Shoes)
PPE will be reimbursed to you based on the presented receipt/invoice.
The cost will be paid to you in full.
9. Do I have to wear nametags?
Yes, if you are store´s or DC´s colleague, you need to wear nametags visibly on your chest. Exception are
colleagues working on in-store bakery.
10. May I wear jewellery at work?
Yes, you can wear:
Watches and bracelets as long as they´re close fitting;
Necklace or chain worn tucked into the shirt or blouse;
Stud or plain hoop earrings, small tunnel earrings; and/or
Nose, or facial studs/rings (except within fresh food handling departments) and tongue studs.
Internal, CE Dress Code and Appearance Policy, Version 1, Page 6 of 10 – July 2019Please note:
When pulling cages jewellery should be removed or covered to prevent accidents.
Large rings can create a safety issue when lifting and handling.
10.1. Bakery and counters
As they may harbour bacteria, we don’t allow any jewellery in these areas (excluding wedding ring without
stone).
11. Does my hair have to be a specific style/colour?
No, regardless of style or colour, your hair needs to be clean and tidy. If it’s below your shoulder (including
if it’s in dreadlocks or braids), it should be tied back.
While working with unpacked fresh food products (excluding fruit and vegetables) hair needs to be
covered by head cover and tied back if longer.
12. Can I wear makeup and nail polish?
Yes, just make sure that your makeup is natural and not excessive. Keep your nails neat and tidy with no
chipped polish.
12.1. Bakery and counters
While working with fresh food it is forbidden to have false nails, nail polish, nail jewellery or false eyelashes.
Always use disposable gloves while handling fresh unpacked food.
13. Can my tattoos be visible?
Yes, visible tattoos are fine as long as they’re not extremist, indecent, sexist or racist in design, or on your
face.
14. May I have a beard?
Beards and moustaches and stubble should be neat, hygienic, and tidy.
15. Can I wear something that reflects my
culture/religion?
Yes. We give consideration to religious and cultural beliefs and we will accommodate you wearing religious
signs within our guidelines, wherever possible. Bear in mind that unacceptable are culture/religion signs
that are against law or good manners.
Internal, CE Dress Code and Appearance Policy, Version 1, Page 7 of 10 – July 201916. My gender identity does not match my current
gender expression, can I wear clothing that
matches my gender identity?
Yes, you should wear the uniform that is the best fit for you, whether that be aligned to your gender
identity or gender expression. Inform your Personnel Specialist/Store Manager/People Partner, if you
wish other gender uniform to be ordered for you.
As with all colleagues we would expect everyone to adhere to the standards of this policy ensuring that
all colleagues are work appropriate, you wear the uniform that it is required for your department and the
safety wear that is needed for your role.
17. Can I wear my uniform outside Tesco?
Yes, during your employment you can wear uniform outside Tesco. If you are colleague working in
bakery/counters, your clothes need to be washed before next work performance, if it was worn outside.
PPE is not allowed to be used outside Tesco.
18. I work in the office, what is the dress code?
Judge for yourself what is comfortable and appropriate for work. Casual clothes e.g. jeans are fine but if
you want to dress more formally, then this is okay too.
If in doubt, ask your line manager (who will also give you feedback if things aren’t quite right).
If you’re working outside the office, it’s worth bearing in mind your location, e.g. if you’re visiting
colleagues or customers in stores, dress smartly and wear a name badge.
If you’re helping colleagues in stores i.e. within Helping Hands, then ensure you’re wearing clothing that
allows movement and suitable shoes (toes covered for safety reasons). If you may need PPE for the work
performance, the store will provide you with it.
If you’re working at home, it’s up to you what you choose to wear. However, we do expect you to dress
appropriately if you are participating in a meeting via a WebEx/video conference. On these occasions,
please don’t wear any clothing which may be considered to be revealing or offensive i.e. swim or night
wear or inappropriate words/images.
Internal, CE Dress Code and Appearance Policy, Version 1, Page 8 of 10 – July 201919. Related readings
CZ, SK: Collective Agreement
PL, SK: Working Regulation
20. Appendixes
Appendix 1: Uniforms Catalogue: HM
Appendix 2: Uniforms Catalogue: SM
Appendix 3: Uniforms Catalogue: DC
Appendix 4: CE Dress Code and Appearance Guide
21. Glossary
Here you can find explanation of some frequently used words in our policy:
When we use “you” or “colleague” in the policy, we mean employee of Tesco.
When we talk about “Tesco” or “us” in the policy, we mean following entities:
CZ – Tesco Stores ČR a.s.
HU – Tesco Global Aruhazak Zrt.
PL – Tesco Polska Sp. z o. o., Tesco Dystrybucja Sp. z o. o.
SK – TESCO STORES SR, a.s.
When we use “DC” or “distribution” in the policy, we mean our distribution centers.
When we talk about countries in the policy, we use following abbreviations:
CE – Central Europe (meaning CZ, HU, PL, SK)
CZ – Czech Republic
HU – Hungary
PL – Poland
SK – Slovak Republic
When we use “line manager” in this policy, we mean colleague who is your direct superior. It isn’t
necessarily your budget owner, because not all line managers can approve matters related to expenses.
Ask your line manager who can approve these matters for you – if him/her or budget owner.
Internal, CE Dress Code and Appearance Policy, Version 1, Page 9 of 10 – July 201922. Policy info
Version No. Date of change Summary of change
1 1. 7. 2019 New CE policy
This policy cancels and replaces following policies:
CZ:
Dress Code Policy for HO employees of Tesco Stores ČR a.s.
valid from 1.9.2015
Policy for providing and usage of work clothes and washing,
cleaning agents and disinfectants valid from 1.11.2009
HU:
CE Dress Code Policy valid from 1.12.2015
Dress Code and Appearance Policy for HM valid from
18.03.2018
PL:
Dress Code Policy - Head Office dress and representation
rules valid from 12.12.2015
SK:
Dress code policy for HO employees of Tesco Stores SR, a.
s. valid from 1.9.2015
Policy for providing and usage of work clothes valid from
1.7.2017
This policy is CE policy – it represents harmonized rules for all four countries, but it may contain small
differences between countries (mainly due to different legislation). In this case, always refer to section
valid for your country.
Following paragraph applies for HU only:
The Policy is applicable for 6 months counted from the date of entry into force. If on the day after the 6
month duration there is no other or amending policy is effect, the applicability in time is continue for 6
additional months.
Ownership and confidentiality
This document shouldn’t be shared with anyone externally. This policy and any associated documentation
remain the property of Tesco and should be returned if requested. It is the responsibility of colleagues to
check the current status of this document on My Tesco.
Internal, CE Dress Code and Appearance Policy, Version 1, Page 10 of 10 – July 2019You can also read
