Changing Lives, Changing Communities Townsville - Welcome to Country Jenny Wyles - Townsville Presentation
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30/08/2018
Changing Lives,
Changing Communities
Townsville
Welcome to Country
Jenny Wyles
1
30/08/2018
Check‐In
“What inspired you to be here?”
Setting the Scene
• Cr Colleen Doyle (Townsville City Council)
• Mark Henley (QCOSS)
• Michelle Moss (QDN)
2
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School Inclusion
From Theory to Practice
Loren Swancutt
https://research.qut.edu.au/selb/news/e
vents/
3
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Bringing Down the Fence
Loren Swancutt
MInclEd; B.Ed (Prim – Spec Ed)
Substantive: Head of Inclusive Schooling
Thuringowa State High School
Regional Autism Coach
North Queensland Region – State Schools
Department of Education
4
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5
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2002 ‐ 2014
Year Level Curriculum
Age appropriate experiences
6
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“feeling dumb”
“not real work”
“feeling weird”
“bored”
“missing out”
“not fair”
“less than everyone else”
7
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2014
Inclusion
Whole‐school Transformation
Operation: BRING DOWN THE
FENCE
8
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More than just placement and organisation
9
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Think Before you Act
Research & Theory
Effective Inclusive
Legislation ‐ Policy ‐ Strategic Directions
Principles & Practices
Effective + Inclusive = Reaching All
Strength in Numbers
Like minded
Collective Cohesive
Knowledge & Understanding
Cycles of Inquiry
Collaboration = Achieving More
1030/08/2018
Map it Out
Recognise the current
Reflect Highlight
Annotate the context
Identify the inequities
Develop a vision
Mapping = Perspective
Bridge the Gap
Identify key actions
Categorise Reflect
Evidence‐based
Research
Effective and Inclusive
Key Actions = Recognising what it will take
1130/08/2018
Shake it Up
Mindset & Perception
80% Investment
Will before the skill
Culture
Culture = Greater chance at success
Shake it Up
How do I successfully impact school culture?
• Utilise the collaborative community
• Commit to intercepting and interrupting responses of fear,
ignorance and opinion
• Establish a growth mindset to influence professional
growth
• Develop shared beliefs and understanding
• Work to develop a social model approach
• Share the evidence and the success
Special Education Staff & School Leaders
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Get Serious
Inclusion Policy
Action Plan SMART Goals
Strategic
Operational
Preparation for Implementation
Policy = Terms of Engagement
Operation: BRING DOWN THE
FENCE
1330/08/2018
Semester 1, 2015:
Yr 7 & 8 Yr 9 & 10 Yr 11 & 12
Inclusive SEU Class QCE Inclusive • SEU Teachers
Co‐teaching Integrated Group QCIA Integrated in regular staff
Aide Support Aide Support Aide Support rooms
Semester 2, 2015:
Yr 7 & 8 Yr 9 & 10 Yr 11 & 12
Inclusive 2x Integrated Groups QCE Inclusive
Co‐teaching Aide Support QCIA Integrated
Aide Support Aide Support
Action Research
PLC
Instructional Coaching
2016:
Yr 7 & 8 Yr 9 & 10 Yr 11 & 12
Inclusive Inclusive Inclusive
Co‐teaching Co‐teaching Aide Support
Aide Support Aide Support
• Modified Curriculum Policy and Planning Procedure
•QCIA Policy & Planning Procedure
• Effective Use of Classroom Teacher Aides Policy
• Changes to Case Management
•Support Plans Policy and Procedure
• Assistive Tech Purchases
• Extensive review
• Teacher Aides in regular staff rooms
•Removal of the word ‘special’
•Complete repurpose of the SEU
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90% of people, 90% of the time
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No special students
No special staff
No special curriculum
No special places
1630/08/2018
School Opinion Survey
• 93.9% of students say that teachers expect them
to do their best
• 92.2% say that teachers encourage and support
them to do their best.
• 81.4 of students say they would recommend our
school to others – 9% increase from previous
years, 3.4% higher than like schools.
• 81.6% of teachers are confident in engaging all
students in learning.
• 96.6% of staff state that the school looks for ways
to improve – this is 2.5% higher than the state
average.
1730/08/2018
Awards Ceremony
Instrumental Performer
Elliott
Awards of Merit
Chole, Blair, William, Elliott, Will, Courtney
Subject Awards
Blair
Will
JCU Academic Encouragement
Kaylene
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1930/08/2018
“I seriously cannot thank Thuringowa High enough for
all you have done for my son. You have made the
difference in his life and I say that from the bottom
of my heart. He would not be where he is today
without your help, support and understanding.”
“I never enjoyed school until I was given the opportunity to be
myself alongside everyone else. I used to think that I wasn’t
capable of what they were capable of. I now know that I matter,
and that I can do the same things that all kids my age do. Yes, I
am different, but I am not so different that I need to be kept
separate or hidden. Inclusion at Thuringowa makes me beyond
happy – I am equal, I am smart and I now have choice.”
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2130/08/2018
“It makes it more like real life. It’s like shopping centres,
there aren’t separate ones for people with a disability. It
helps us to learn how to help everyone. It allows for a
chance of a variety of different answers and input.”
Ned ‐ Year 7
“It allows everyone to get along, and teaches us how to
interact with different types of people. It’s more fair.”
Emma ‐ Year 9
“Because everyone is important and no one should have
to be treated differently. I don’t actually think about or
notice who has a disability, we’re all just kids.”
Zoe ‐ Year 8
2230/08/2018
“Old Man Segregation is on his deathbed,
but history has proven that social systems
have a great last‐minute breathing power,
and the guardians of the status quo are
always on hand with their oxygen tents to
keep the old order alive.”
Martin Luther King Jnr
2330/08/2018
https://mediasite.eq.edu.au/mediasite/Play/e168a50e606440b18636e5b8fe0379071d
Morning Tea
2430/08/2018
Panel presentation:
Blue Skies Scenario
• Ann Greer (Community Connections)
• Michelle Moss (QDN)
• Mark Henley (QCOSS)
Blue Skies Scenario (2009)
The Blue Skies Scenario: A vision for an inclusive
community..
In 2019, the community is strong and vibrant and embraces
diversity. While the work of growing community will never be
complete, wherever a person with a disability lives, whatever
their choice of lifestyle, their experience is one of rich
inclusion and sense of belonging.
http://blue‐skies.info/
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Storytelling: Individual stories of
inclusion
• Emma Lynam
• Morgan Woods
• Robert Campbell
• Halima Hussein
• Jackline Nyiransabimana
• Nicole Fehr Pitt
2630/08/2018
Nicole Fehr Pitt
My Journey
Riverside Residence
2730/08/2018
Our new little family
And baby Carson makes 4!
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Who said that she would only get to
spell ‘k’
We are getting used to Awards!
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Captain Active weaving his magic
Kids were starstruck by Captain Active
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Another party shot
One child said it was the best party
ever!
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Waiting for the bell
Kassidy and her mates walking into
school
3230/08/2018
Kassidy’s escort from the car into
school
Kassidy and Carson
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Off to school
The comedian in the family
3430/08/2018
Two celebrities together
Lovely family shot
3530/08/2018
My voice
Introducing Morgan Woods
Let me introduce Jamie
O She works with me to help me have a good
life.
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Morgan at work at the Willows
I help Vicky (my boss) pack
vegetables and fruit
Clean the floor
Talk to customers
Take the boxes out to the
rubbish
NQ employment helped me
learn the job. Emily was my
job coach to start.
I am working by myself now
My work friends –
Bethany and Kate
3730/08/2018
I love to cook Greek food with
my ‘Greek brother’ Tony. We
have been working together for
17 years
We go grocery shopping
every week. I choose
my own food and cook
it.
I pay with my card.
3830/08/2018
Cooking rissoles –
Jamie helps with the
cooking
I like all food – Indian,
Aussie, Greek, Italian
and Brazilian
3930/08/2018
JT and Gavin
Cooper. JT has
retired. It was
his last home
game on Friday.
This is me with Antonio
Winterstein – he has also
retired
They are my boys
4030/08/2018
This is my diary of
everything I do all
week and the
roster.
This helps me to
know what I am
doing and who is
coming – Jamie,
Gabe and Tony are
my Lifestyle
Assistants. They
help me.
Me again – inside my
flat
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Me and Jamie – we
polish the furniture on
Monday
Me again- outside my flat.
I love living by myself
I’m never lonely
4230/08/2018
Flowers for my mum for
Mother’s Day
This is me at bowling at
Kirwan on Tuesday
night.
I go home by myself in
a taxi.
I love bowling and I get
good scores.
4330/08/2018
NDIS – means more dreams
Thank you for listening
4430/08/2018
HALIMA’S JOURNEY
HALIMA HUSSEIN MOHAMED IS FROM
SOMALI
Halima and her immediate family were resettled in
Australia(Townsville) in 2016. She lives here with her
husband and step son.
After arrival in Australia , Halima needed more support.
In June 2017 she was referred to TMSG and a Complex Case
Manager from TMSG started to work with her to access NDIS.
4530/08/2018
AT T H E T I M E T H AT H A L I M A B E C A M E
I N V O LV E D W I T H T M S G
she did not have any goals
could not read or see landmarks for safety
could not find her address
she used to sleep all of the time at home.
NOT THAT LONG AGO…..
By this time she has used up all her hours at TAFE and still had no
English skills
She did not have a friend beyond her family members and she
could not get involved in any group activity.
4630/08/2018
BIG CHANGES HAPPENED
The Case Manger started working on social isolation and
psychometric issues.
Halima was linked to a few friends that she could trust in her
community.
These friends started taking her out and step by step, she started to
trust people again.
THINGS GET BETTER…
Then, she was referred to a Womens’ group which holds English
conversation every Friday.
Via this group, she picked up some English and learned how to
write a few words and sign
she has participated in other activities such handcrafting.
4730/08/2018
WONDERFUL OUTCOMES
The Complex Case Manager along with FEROS Care
assisted Halima to get another GP who helped her to get a
referral for NDIS purposes(physio, neurologist, OT and
psychologist.
Halima’s NDIS application was approved in August this
year. Halima’s quality of life has improved. She gets physio
at home and she has been exercising on her own
sometimes and she also access a dietician.
Generally, her confidence has increased significantly and
she interacts more socially.
4830/08/2018
Disability? – what
disability?
{ Introducing Robert Campbell – Entrepreneur
4930/08/2018
{
Me with my mum and dad and brothers
Please ask me for a card
5030/08/2018
No job too big or too small
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The proposal
Our commitment ceremony
5230/08/2018
Dimi Duff and me outside Odyssey
My house
5330/08/2018
The fur babies
My best friend Kim
5430/08/2018
The Pacific Sun – its decommissioned
now
Red letter day – my new car
5530/08/2018
Your car is our top priority
Me and Brad Holzinger
5630/08/2018
Disability? What disability?
Who is originally from Democratic Republic of Congo
5730/08/2018
lived in Kenya as a refugee
She was resettled to Townsville in
April 2017
She lives here with her four
children and her husband David
5830/08/2018
5930/08/2018
Lunch
Changing Lives, Changing
Communities Projects Panel
• Martin Locke (Silver Level Housing Pilot Project)
• Ann Greer (Work ConnectABLE)
• Jo Lynam (Journey Project)
• Kate Jacka (Beyond the Yellow Card)
• Sibbo Sengabo (Diversity Safe Place Project)
6030/08/2018
Martin Locke
Silver Level Housing Pilot Program
6130/08/2018
Ann Greer
Work ConnectABLE
WORK CONNECTABLE
What would it take to get 5 people with a disability
paid, valued work?
6230/08/2018
SMALL GROUP WHO HAVE BEEN MEETING
THROUGHOUT THE YEAR
• Dean Warren – Transit Care
• Lou Dulvarey – Community Connection Inc
• Lee-Ann Whalley – Centacare
• Jo Lynam
• Colleen Doyle – Townsville City Council
• Julie McTaggart – Townsville City Council
• Sally - Experience Works
ACTIVITIES OF THE GROUP
• Met with local developers to discuss employment needs of people with a disability
• We gave them some information –
• People with a disability need to work and want to work
• Two people presented to the group
• Michael spoke about his positive work life and what it meant to him
• Emma spoke about her need for a job and what not having a job meant to her
• Very positive response
• One businessman has been in contact with an idea about employment
• Emma was offered two jobs by two different people/organisations present
6330/08/2018
CHALLENGES
• We think that we know how to get people work but some people need more support than the
current Disability Employment Service (DES) funding provides
• Some employers don’t understand the support needs of an individual and think they can do it
without support (they can’t)
• Getting people real paid work appears to be a big challenge for many DES providers
• The school experience does not give most people with a disability a work concept – this can
make it hard when making the transition from special school or unit to work
• Many families are more invested in keeping the pension than encouraging their sons and
daughters to find a job – families can’t trust regular work to be long term
• The community doesn’t know what wonderful employees people with a disability can be or that
people with a disability want to work.
• The state govt doesn’t necessarily see itself having a role in employment for people with a
disability – Victorian Govt example targets in the public service
• 6% by 2020
• 12% by 2025
MICRO BUSINESSES VERSUS SOCIAL
ENTERPRISE FOR PEOPLE WITH A DISABILITY
• Micro businesses (usually) require someone to manage the business – many families are
exhausted
• Social enterprise for people with a disability is always in danger of turning into a modern
day congregated workforce
6430/08/2018
WHERE TO FROM HERE?
• Get our list back up – 5 people who want a job
• Engage with Disability Employment Services to support their work
• Get 5 people a job
• Learn from what has worked and what hasn’t and circulate this information to all
stakeholders
• State and federal government
• Disability Employment Services
• Education Queensland
• TAFE
• People with disabilities and their families
Jo Lynam
Journey Project
6530/08/2018
Kate Jacka
Beyond the Yellow Card
Sibbo Sengabo
Diversity Safe Place Project
6630/08/2018
DIVERSITY SAFE
PLACE PROJECT
Sept 2017-Oct 2018
Funded by NDIA
DIVERSITY SAFE PLACE
PROJECT
The Diversity Safe Place Project (DSPP) has
the overall vision of influencing a
welcoming and inclusive environment for
people with a disability from culturally or
linguistically diverse backgrounds in
accessing services. The project is being
run in Marrickville-Sydney by Ethnic
Community Service Co-operative (ECSC),
Geelong-Victoria by Diversitat, and
Townsville-QLD by Townsville Multicultural
Support Group Inc. The Project is overseen
by a Steering committee with
representatives of management of the
6730/08/2018
DIVERSITY SAFE PLACE
PROJECT
Barriers encountered by culturally
and Linguistically Diverse (CALD)
people who have a disability when
they attempt to access services
Difficulties / unconscious biases that
community organisations/clubs may
experience in engaging with CALD
people with a disability. This
includes but not limited to: how to
be more culturally and linguistically
responsive
DIVERSITY SAFE PLACE
PROJECT
In December 2017 some of the
organisations, community leaders, CALD
people with disabilities/carers and
Townsville City Council members were
invited to join a Project working group.
The project has worked with CALD people
with disabilities/Carers to provide their
stories in order to understand the key
issues from the client point of view. The
project has also facilitated discussions
with community/disability service
providers as a means of reflecting on how
to respond appropriately, respectfully and
with encouragement to needs of CALD
clientele. There have also been
opportunities for an exchange of
6830/08/2018
DIVERSITY SAFE PLACE PROJECT
BARRIERS SOLUTIONS
1. PEOPLE FIND IT HARD TO SHOW EMPATHY AND COMPASSION
TRUST SERVICES
2. PEOPLE FIND IT HARD TO PROVIDE EDUCATION AND INFORMATION
TELL THEIR STORY TO HELP PEOPLE UNDERSTAND WHAT
THEY ENTITLED TO RECEIVE
2. SERVICES MAKE PROVIDE AN OPPORTUNITY FOR THE
ASSUMPTIONS ABOUT THE PERSON TO NAME WHAT SERVICES OR
HELP REQUIRED ASSISTANCE THEY THINK THEY NEED OR
WHAT CHNGES THEY WOULD LIKE TO
MAKE IN THEIR LIFE
4. LANGUAGE BARRIERS PROVIDE WRITTEN MATEERIALS IN A
RANGE OF LANGUAGES.REGISTER FOR TIS
SERVICES OR CONSIDER OPTIONS FOR
ASSISTANCE AND EXPLORE WHAT IS
AVAILABLE IN THE LOCAL COMMUNITY.
PERHAPS THERE IS A CAPACITY TO
CONTRACT A WORKER FROM ANOTHER
SERVICE. DO NOT RELY ON A FAMILY
DIVERSITY SAFE PLACE
PROJECT
BARRIERS SOLUTIONS
5. OUTREACH AND TARGET OUTREACH, WITH
CONNECTION. CONSIDERATION TO THE
PEOPLE ARE UNAWARE OF BARRIERS THAT MAY BE
WHAT THEY CAN ACCESS IN PRESENT
THE COMMUNITY
6. A WELCOMING THINK ABOUT HOW YOUR
ENVIRONMENT. OWN SERVICE IS WELCOMING.
SOMETIMES PEOPLE DON’T CONSIDER CONDUCTING AN
FEEL WELCOMED BY A SERVICE ORGANISATION SELF-AUDIT
OR AN ORGANISATION AROUND THESE ISSUES
6930/08/2018
DIVERSITY SAFE PLACE PROJECT
HELPFUL TIPS
Meet the person with the goal to listen and help him or
her find their own answers
Work from a strengths based approach – don’t focus on
what the person can’t do but on what he or she can do
People f rom a CaLD background have different ways
that make them feel welcome i.e. sharing of food
Start by talking about ordinary things e.g. cooking smells
in the house and talking about cooking
Don’t assume about language skills- some people don’t
read and write in their own language
Approach a client as the main most important
information source
For more information please visit
our website and thereafter sign
up for a survey:
www.waystowelcome.org
7030/08/2018
World Café
World Café Questions
1. What would it take to create a community where
everyone contributes, matters and belongs?
2. What are the elements already happening here?
3. What action am I willing to take to progress the
vision?
7130/08/2018
World Café Principles
• Speak one at a time and with intention
• Listen with attention
• Contribute with your mind and heart
• Listen together for insights and deeper patterns or
questions
• Slow down
• Link and connect ideas
• Suspend judgements, assumptions and certainties
World Café Questions
1. What would it take to create a community where
everyone contributes, matters and belongs?
2. What are the elements already happening here?
3. What action am I willing to take to progress the
vision?
7230/08/2018
Wrap‐up Day One
Check‐Out
“What’s been your/our major learning, insight, or
discovery so far?”
7330/08/2018
Community Marketplace
“… a space to bring together people and
mainstream and community providers,
services and business to connect, network,
discover and learn about what is available in
their community”
Changing Lives,
Changing Communities
Townsville
Day Two
7430/08/2018
Acknowledgement of Country
Changing Lives, Changing
Communities Townsville
Day Two:
Housekeeping and introductions
7530/08/2018
Check‐In
How have I landed today?”
Appreciative Inquiry
“Tell a story about a time when you have
been courageous in creating change big
or small”
7630/08/2018
Appreciative Inquiry Principles
• Speak one at a time and with intention
• Listen with attention
• Contribute with your mind and heart
• Listen together for insights and deeper patterns or
questions
• Slow down
• Link and connect ideas
• Suspend judgements, assumptions and certainties
Triads ‐ Role
STORYTELLER – present the issue or example on which they wish to focus
LISTENER – listening to the story teller with intent/to understand.
Harvesting
• What was inspiring/important?
• What were the enablers? What helped it to happen?
OBSERVER –Looking at the exchange and if there is anything to add to the
interaction that they feel is important
7730/08/2018
Appreciative Inquiry
“Tell a story about a time when you have
been courageous in creating change big
or small”
Morning Tea
7830/08/2018
Open Space: Generating Ideas
Marketplace
• What ideas are standing out for you?
• Which ones are worthy of our attention today?
Open Space – Principles
• Whoever comes are the right people.
• Whenever it starts is the right time.
• Whatever happens is the only thing that could
have.
• When it’s over it’s over.
7930/08/2018
Open Space – Roles
• Host – announces a question and hosts the
conversation.
• Participant – participate in the conversation.
• Bumble Bee – shop between conversations.
• Butterfly – take time out to reflect.
Open Space – Law of Mobility
• If you find yourself in a situation where you are not
contributing or learning; move somewhere you can.
• Follow your PASSION and take RESPONSIBILITY.
8030/08/2018
Open Space –
Ideas into Action
Lunch
8130/08/2018
Open Space –
Ideas into Action
Check‐Out
“What have I learned that stayed in my heart &
mind?”
8230/08/2018
Where to from here
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