CHARTING THE COURSE 2021 FCCFA ANNUAL CONVENTION & TRADE SHOW July 15-17, 2021 | Boca Raton Resort & Club - Boca Raton, Florida - 2021 fccfa ...
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ATTENDEE
REGISTRATION
BROCHURE
CHARTING THE COURSE
2021 FCCFA ANNUAL CONVENTION & TRADE SHOW
July 15-17, 2021 | Boca Raton Resort & Club – Boca Raton, Florida
AN INVITATION TO CONVENTION ATTENDEES
CHARTING THE COURSE
On behalf of the Florida Cemetery, Cremation & Funeral Make plans to visit the great showcase of products and
Association, I am so pleased to invite you to attend the 2021 services at the convention and support our supplier members.
FCCFA Annual Convention & Trade Show! The convention will Networking receptions will take place in the trade show hall
take place July 15 – 17 at the Boca Raton Resort and Spa in during lunch on Friday and breakfast on Saturday, allowing
Boca Raton, Florida. You don’t want to miss this event! You extra time to visit the showcase of exhibits.
have earned it!
Thank you to the members of the convention committee for
The theme for the 2021 Convention is “Charting the Course.” their time and efforts planning our annual event. We look
This year our convention will be held in the historic Boca forward to an outstanding convention and know you will have a
Raton Resort & Club where we will focus on the importance wonderful time in Boca on the beach!
of “charting the course” for improving our service to families
through our funeral homes and cemeteries. The convention Sincerely,
will begin with a Charity Golf Tournament on Thursday
afternoon and kick off with a Welcome Reception on Thursday
evening. The convention will continue Friday and Saturday
with outstanding speakers and educational sessions
and conclude on Saturday evening with a reception, the Lisa Coney
Celebration of Life presentation and banquet dinner. Saturday FCCFA President
evening will include recognition awards and installation of our
board of directors and officers.
THANK YOU TO THE 2021 CONVENTION SPONSORS (as of 4/26/21)
FCCFA BOARD OF DIRECTORS SATURDAY BREAKFAST CONVENTION TOTE BAGS
MEETING Eagle Granite Roberts Vault Co., Inc.
Federated Insurance
Ged Lawyers SATURDAY RECEPTION ATTENDEE LANYARDS
Federated Insurance Garfield Refining
THURSDAY WELCOME Coldspring
RECEPTION PlotBox CONVENTION SUPPORTING
Legacy Funeral Group PARTNER
CELEBRATION OF LIFE Biondan North America, Inc
FRIDAY PM BEVERAGE Dignity Memorial Elite Professional Education
BREAK SCI – Funeral Services of
National Funeral Directors Florida, Inc.
Association
SATURDAY BANQUET
FRIDAY NETWORKING ENTERTAINMENT
RECEPTION OpusXenta
Cardinal Caskets
Funeral Services, Inc. HOTEL KEY CARDS
Ged Lawyers Ged Lawyers, LLP
Wilbert Funeral Services, Inc.
2 - 2021 FCCFA ANNUAL CONVENTION & TRADE SHOW
2021 CONVENTION KEYNOTE SPEAKER HIGHLIGHTS
FRIDAY, JULY 16
10:00 a.m. – 11:00 a.m. 12:00 p.m. – 12:30 p.m.
NAVIGATING TO SUCCESS THE GREAT DEBATE
PERSONALLY AND Bill Williams, CEO, Funeral Services
PROFESSIONALLY Inc. (FSI) and Wendy Wiener, Managing
Debbie Lundberg, Founder, Presenting Member, WRW Legal
Powerfully During this session Wendy and Bill
Whether you are at work or not, with will cover “The Great Debate” and will
a loved one or a team member, you compare and contrast trust funding vs.
Lundberg want to be at your best. And to be your insurance funding for preneed. Williams
best means celebrating successes and
overcoming challenges. When the seas 2:00 p.m. – 3:00 p.m.
get rough, it is imperative your foundation REGULATORY UPDATE – THE
is solid, and that you appreciate people, ATTORNEY IS IN
maintain perspective, and stay true to Wendy Russell Wiener, Esq.– WRW Legal
values, integrity, and results. This session In this session, Wendy will discuss issues
is designed and tailored for FCCFA on which she is frequently consulted in
members, to help you endure your her Florida deathcare industry practice.
ship stay righted and accomplish those As regulatory counsel for the FCCFA,
objectives. she will field your questions and provide
Wiener
guidance on the matters directly relevant
to your regulatory well-being.
SATURDAY, JULY 17
9:30 a.m. – 10:30 a.m. 11:00 a.m. – 12:00 p.m.
THE PERFORMANCE 2021 AND BEYOND: WHAT
MINDSET FOR FUNERAL LIES AHEAD FOR FUNERAL
PROFESSIONALS (BY A SERVICE?
FUNERAL PROFESSIONAL) Chris Cruger, CEO
Mark Panciera – The Pacific Institute, The Foresight Companies
Boyd-Panciera Family Funeral Care The Foresight Companies’ most recent
Have you paused to consider that the study on funeral consumer behavior
Panciera very thing that may be limiting you, centers around how the ongoing Cruger
holding you back from peak performance pandemic generated an unforeseen
in all areas of life and business, could be impact on the role of funeral and
your view of the world around you, your cemetery professionals. The pandemic
mindset? This session will provide you 4 has shaped a reimagined role for the
keys to a Performance Mindset that will profession in both perception and reality.
help you take yourself and your business This session will address the opportunities
to new heights. This dynamic session will that lie ahead in funeral service including:
prepare you to: reinstituting consultative selling,
⚓ Learn how your mindset impacts rethinking staffing plans, reimagining
results - both for good and for bad facilities, renewing commitments to pre-
⚓ Uncover your ‘blind spots’ that are need sales and more.
holding you back - and fix them
⚓ Capture the key essentials to cast a
compelling vision that gets others to act
swiftly
⚓ Implement the 4 ways to transform
thinking in yourself and others for results
CHARTING THE COURSE - 3
SCHEDULE OF EVENTS (As of 4/20/21)
THURSDAY, JULY 15
1:00 p.m. – 5:00 p.m. 2021 VICKI USELTON MEMORIAL GOLF TOURNAMENT
(Boca Raton Resort & Club – Optional – additional registration and fees apply)
4:00 p.m. – 6:30 p.m. REGISTRATION DESK OPEN
6:30 p.m. – 7:30 p.m. WELCOME RECEPTION
FRIDAY, JULY 16
7:30 a.m. – 5:30 p.m. REGISTRATION DESK OPEN
9:30 a.m. – 5:30 p.m. TRADE SHOW HALL OPEN (1 CEU)
9:45 a.m. – 10:00 a.m. PRESIDENT’S WELCOME
10:00 a.m. – 11:00 a.m. GENERAL SESSION: NAVIGATING TO SUCCESS PERSONALLY &
PROFESSIONALLY (1 CEU)
Debbie Lundberg, Founder, Presenting Powerfully
11:00 a.m. – 11:30 a.m. TRADE SHOW BREAK
11:30 a.m. – 12:00 p.m. GENERAL SESSION: PIP AND LEGAL UPDATE (.5 CEU)
C. Glen Ged, Esq. – Ged Lawyers, LLP
12:00 p.m. – 12:30 p.m. GENERAL SESSION: THE GREAT DEBATE – (.5 CEU)
Bill Williams, CEO, Funeral Services Inc. (FSI) and Wendy Russell Wiener, Esq.– WRW Legal
12:30 p.m. – 2:00 p.m. LUNCH WITH EXHIBITORS IN TRADE SHOW HALL
2:00 p.m. – 3:00 p.m. GENERAL SESSION: REGULATORY UPDATE – THE ATTORNEY IS IN (1 CEU)
Wendy Russell Wiener, Esq.– WRW Legal
3:00 p.m. – 3:30 p.m. TRADE SHOW & BEVERAGE BREAK
3:30 p.m. – 4:15 p.m. BUSINESS MEETING & ELECTIONS
4:30 p.m. – 5:30 p.m. NETWORKING RECEPTION IN TRADE SHOW HALL
4 - 2021 FCCFA ANNUAL CONVENTION & TRADE SHOW
SCHEDULE OF EVENTS
SATURDAY, JULY 17
8:00 a.m. – 12:00 p.m. REGISTRATION DESK OPEN
8:30 a.m. – 10:00 a.m. BREAKFAST WITH EXHIBITORS IN TRADE SHOW HALL
8:30 a.m. – 12:00 p.m. TRADE SHOW HALL OPEN
9:30 a.m. – 10:30 a.m. GENERAL SESSION: THE PERFORMANCE MINDSET FOR FUNERAL
PROFESSIONALS (1 CEU)
Mark Panciera, The Pacific Institute / Boyd-Panciera Family Funeral Care
10:30 a.m. – 11:00 a.m. TRADE SHOW BREAK
11:00 a.m. – 12:00 p.m. GENERAL SESSION: 2021 AND BEYOND: WHAT LIES AHEAD FOR
FUNERAL SERVICE? (1 CEU)
Chris Cruger, CEO, The Foresight Companies
12:15 p.m. – 6:00 p.m. AFTERNOON ON YOUR OWN
6:30 p.m. – 7:00 p.m. FCCFA NETWORKING RECEPTION
7:00 p.m. – 10:30 p.m. CELEBRATION OF LIFE PRESENTATION / CLOSING DINNER /
INSTALLATION & AWARDS
FIRST TIME CEU CREDITS
ATTENDEE Friday (4 CEU)
DISCOUNT! Saturday (2 CEU)
50% OFF FULL
& SINGLE DAY
REGISTRATION FEES ATTIRE
Attire for all meetings during
Never attended an FCCFA Convention? the convention is resort
Special first-time attendee registration casual. Proper attire for the
rates are available. golf tournament is required.
(Men: collared shirts / Women:
Contact elane@executiveoffice.org for dresses, skirts, slacks, collared
more information. shirts or collarless with sleeves)
CHARTING THE COURSE - 5
HOTEL INFORMATION
BOCA RATON RESORT & CLUB
501 E. Camino Real
Boca Raton, FL 33432
https://www.bocaresort.com/experience/
Boca Raton Resort & Club, A Waldorf Astoria Resort
redefines luxury and fun in south Florida. Nestled in a
Mediterranean-inspired historic village and just a few steps
from the stunning south Florida coastline, the resort is your
luxurious home away from home.
Two Room Types to Choose From
(The majority of attendees rooms will be
located at the Beach Club)
THE BEACH CLUB
⚓ Oceanfront
⚓ Choose from Floor-to-Ceiling Sliding Windows or Boca Raton Resort & Club
Furnished Balcony / Lanai
⚓ Guest Rooms Accommodate up to 4 Guests
⚓ Free Shuttle to Meeting Space
BUNGALOWS (Adjacent to meeting space)
⚓ Choose from One or Two-Bedroom Bungalows
⚓ Lush Garden Views
⚓ Full Kitchens
⚓ Private Pool
⚓ Dog Friendly
HOTEL RESERVATIONS:
⚓ Reservations # - 888.564.1312
⚓ Discount Code - Reference “FCCFA 2021 Annual
Convention & Trade Show”
⚓ Discounted Room Rate - $165 per night The Beach Club
⚓ Deadline – July 5, 2021 or once the room block has sold
out, whichever comes first
MAKE YOUR
RESERVATIONS TODAY!
Bungalows
6 - 2021 FCCFA ANNUAL CONVENTION & TRADE SHOW
REGISTRATION
HOW TO REGISTER
You can register by visiting the Annual Convention page on our website at
www.thefccfa.com. Click the register here button to complete an online application
or click DOWNLOAD FORM for a printable version.
REGISTRATION FEES
Before 6/28/21 After 6/28/21
Full Registration – FCCFA Member $495 $545
Full Registration – Non-Member $570 $620
Full Registration – Spouse/Guest Name: $395 $435
Full Registration – Student $145 $170
(Full Registration Includes: All educational sessions & trade show on both Friday & Saturday, Thursday Reception, Friday Lunch,
Friday Reception, Saturday Breakfast, beverage breaks, (1) ticket to Saturday Reception & Banquet Dinner)
Before 6/28/21 After 6/28/21
Friday Single Day Fee (FCCFA Member) $250 $275
Friday Single Day Fee (Non-Member) $325 $350
Friday Single Day Fee (Student) $95 $95
Saturday Single Day Fee (FCCFA Member) $125 $150
Saturday Single Day Fee (Non-Member) $200 $225
Saturday Single Day Fee (Student) $75 $75
(Friday Includes: Friday educational sessions & trade show, lunch, beverage break, Friday Reception. Saturday Includes: Saturday
educational sessions, trade show & breakfast – This does not include Reception & Banquet.)
CHARTING THE COURSE
2021 FCCFA ANNUAL CONVENTION & TRADE SHOW
July 15-17, 2021 | Boca Raton Resort & Club – Boca Raton, Florida
CHARTING THE COURSE - 7Florida Cemetery, Cremation
& Funeral Association
325 John Knox Rd, Ste L103
Tallahassee, Florida 32303
CONVENTION ACTIVITIES
2021 VICKI USELTON MEMORIAL
GOLF TOURNAMENT
The annual golf tournament will be held on Thursday, July
15 from 1:00 p.m. – 5:00 p.m. at the Boca Raton Resort &
Club. Proceeds from the tournament will go to Gracepoint
Wellness, Tampa Bay’s leading provider of behavioral
health solutions, dedicated to inspiring and creating
life-changing wellness for every individual for almost 70
years. Gracepoint’s mission is to immediately respond
to all people seeking to improve their lives by delivering
integrated mental health, substance abuse and medical
care to promote health and wellness.
Join the FCCFA in supporting this charity through your
participation in the golf tournament. Prizes will be given
for 1st Place Team, Closest to the Pin, Longest Drive and
Longest Putt. (Includes golf & greens fees, and (2) beverage
tickets. Rentals will need to be secured by each player.)
For more information on the convention as it becomes
available, please continue to visit the FCCFA website
at www.theFCCFA.com or contact the FCCFA office at
800.226.3332.You can also read
