CHIEF DIGITAL OFFICER - Candidate Information Pack - derby.ac.uk - Dixon Walter
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derby.ac.uk CHIEF DIGITAL OFFICER Candidate Information Pack
Chief Digital Officer | Candidate Information Pack
Welcome
I am delighted that you are considering Furthermore, the civic role we play, and the importance of the
University as an anchor institution, remains stronger than ever,
applying for this role at the University of with our commitment to working in partnership to improve
Derby. the health, education and wellbeing of our city and county
being reaffirmed through the recent development of a Civic
At Derby we have worked to build a powerful regional University Agreement.
university that addresses the needs of our students, the region
and beyond, embarking on an ambitious period of growth to The Chief Digital Officer is a new role, with responsibility for
take the University forward to its future. a newly-formed Digital Services & Solutions department. It
sits on the Vice-Chancellor’s Executive, providing strategic
Our 2018-2030 Strategic Framework, launched in June 2018, leadership for all things digital but also informing the broader
signalled a new chapter for our University, providing staff strategic direction of the institution. It reports into my role as
and stakeholders with clarity over our direction of travel Chief Performance Officer and will form part of my Senior
and raising the bar in terms of our institutional ambitions. Leadership Team which also includes counterparts across
Embedding high performance in everything we do has seen Marketing & Communications, International, Strategic Insights
a step change in the way we operate, one that is generating & Planning, and Estates.
strong results and outcomes despite the challenges we have
faced during the pandemic. We are an ambitious university, on an upward trajectory, and
therefore need a Chief Digital Officer with the knowledge,
2025 is a key milestone in the lifecycle of the Strategic experience, and leadership qualities to drive forward an
Framework, so to assure delivery of our strategic plans and ambitious digital agenda, that puts our students, and the
ambitions, we have recently made some changes to the experience they have at Derby, at the heart of everything it
University’s Senior Leadership Groups. These now comprise does.
a new University Executive Board (UEB), Vice-Chancellor’s
Executive (VCE) and Delivery and Operations Leadership Thank you for your interest and time.
Group (DOL).
Russ Langley
In addition, these changes are designed in response to the Chief Performance Officer
external environment, the need to continuously reflect and
improve on performance, and our commitment to ensuring
high standards of integrity, transparency and governance.
As a result, our new Chief Digital Officer, will be joining us
at a time of real momentum and positive change, where
we look to build on our teaching excellence, enhance the
student experience, continue to grow our innovation and
research profile, and ensure Derby has impact and influence
regionally, nationally and internationally, all underpinned by
a solid digital infrastructure and innovative digital solutions to
further develop and enhance our work.
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Chief Digital Officer | Candidate Information Pack
The University
Located in the heart of England, we build on During the last ten years we have invested over £200 million
in facilities designed to give students the very best possible
our region’s heritage of innovation to provide learning environment. We have more investment planned and
industry-relevant, expert teaching at continue to develop teaching to be innovative, stimulating and
all levels. engaging.
The University of Derby is a modern, innovative education Recent investments include:
provider that achieved its University status in 1992. Teaching • £12 million STEM Centre including facilities for mechanical
at the Derby site actually dates back to 1851, when it was a testing, robotics and an anechoic chamber
Diocesan Institution for training teachers, so we have over 160
• State-of-the-art £10.8 million Sports Centre
years of expertise in education.
• Immersive Interactive Simulation Suite, the only one of its
kind in a University outside London
We have since become a University of first choice for students
who want a supportive, aspirational environment where • Forensic Training Facility with a dedicated crime scene
they can equip themselves for the career they choose. Our house
significant investment in world class facilities is building on • Fashion industry facility at Chandos Pole Street
our reputation for student-focused real-world learning in an • Industry-standard Bloomberg Financial Markets Lab
increasingly competitive sector.
We want everyone to receive the high-quality education they
deserve, regardless of age, background or location. We were
named University of the Year at the UK Social Mobility Awards
2020 and Higher Education Institution of the Year at the 2020
NEON (National Education Opportunities Network) Awards.
And we have won the Guardian University Award 2020 for
Social and Community Impact.
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National Education Opportunities Network (NEON)
Awards 2020
UK Social Mobility Awards 2020
TOP 10
POSTGRADUATE
STUDENT EXPERIENCE
Postgraduate Taught Experience Survey 2020
for Social and Community Impact
None of our
waste is sent to Accredited
landfill. If it can’t
be recycled it’s Fairtrade
turned into University
energy
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Chief Digital Officer | Candidate Information Pack
The City
Derby’s location makes it a great place for It’s a friendly and affordable place to live, offering a
wealth of amenities in a compact space. Traditional shops
business, offering promising job prospects for and cobbled streets in the historic Cathedral Quarter are
our graduates. complemented by the high street names and leisure facilities
of a large indoor shopping centre.
Global names such as Rolls-Royce, Toyota and Bombardier
are well-established in the city, while new enterprises thrive For sport enthusiasts the city offers a Championship football
here too. team, county cricket, rugby, and a velodrome among others.
Derby has a wealth of parks and green spaces, ideal for
relaxing with family and friends; and close by is the beautiful
Peak District National Park with its stunning scenery, historic
houses and range of activities for all tastes.
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Chief Digital Officer | Candidate Information Pack
Our Future
Our Strategic Framework provides the Positive Impact
foundations and direction on which to plan, • Research, knowledge creation and innovation are focused
perform and succeed in a changing and on making a practical, positive difference to people’s lives
close to home and around the world
globally dynamic environment between now • Raising aspirations / developing skills across the region
and 2030. Developed in consultation with staff, • Positioning Derby on the global stage
students and stakeholders, the Framework • Driving the economic, social, cultural, educational and
has a simple promise at its heart: everything environmental prosperity of their home
the University does is driven by delivering
excellence and opportunities for our students, Opening Doors
• A champion of social mobility, firmly believing in the
staff and region. transformational nature of education
• Creating opportunities for all across the region
The Framework is designed to allow us to be flexible • Something on offer for whatever stage of life or career
and adaptable to the changing environment in which we
• Pioneer for online, blended and virtual learning
operate. Producing a long-term strategy during a period of
unprecedented change, not only in the sector but politically, • Global outlook
socially and economically, creates a challenge but many
opportunities. The University is ambitious for our students, staff We have a long-standing reputation for teaching excellence
and region knowing what is right for students today may not of which we are extremely proud and now is the time to build
be for tomorrow and getting this right is most important for further on this, through more focused and integrated applied
our future success. research.
Opportunities are a core element of our academic approach
The Framework is supported by three ‘pillars’:
– not only in terms of delivering these, but through a culture
Game Changers of curiosity and drive instilled in students and staff to seek
• Students will set their aspirations high, think beyond the and create their own. We are proud to be the only University
obvious and have the ingenuity, curiosity and enterprise to in the city and county as this enriches connectivity within the
succeed region, but as importantly, we relish the civic responsibilities
• Industry-relevant and research-informed curriculum this brings.
• High-quality learning environment
This is an ambitious University with purpose, positivity and
• Modern learning methods
confidence in what we are going to accomplish over the next
• Range of opportunities ten years.
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Chief Digital Officer | Candidate Information Pack
Our People Vision
At Derby, our People Vision is based on Our values form the bedrock of our approach:
the simple belief that if we attract the • Value People
• Bold
right people, motivate them and provide
• Future Focused
development in a supportive, friendly • Brilliance
performance-focused environment, then
together we will enjoy continuing success. The University wants all students, staff and stakeholders to be
We believe that this is the ultimate people delighted by their experience, proud of their achievements
and become active promoters of the University.
business and we place great emphasis upon Continuing to do this has given us a clear and positive
engaging with colleagues and stakeholders. signature and a definite edge in the new HE marketplace.
Moreover, we are committed to providing all staff with
This will be achieved by putting the University’s values at excellent career and personal development opportunities,
the heart of everything we do and by being a ‘values-led’ together with a total rewards philosophy based on providing
organisation. This means that, in striving to realise our competitive, affordable, flexible packages that recognise
strategic ambitions, we place as much value on how we do performance.
things as on what we do.
For more information on the Corporate Plan and Values
please see:
derby.ac.uk/about/strategic-framework
10derby.ac.uk
11Chief Digital Officer | Candidate Information Pack
Digital Solutions and Services
The Digital Solutions & Services department Delivered via a mix of operational and project-based
activity the department’s remit includes:
has been created in response to the
• IT Infrastructure and endpoint provision support
University’s recognition of the importance of • Applications development, management and support
a strong digital base in meeting our strategic • Data management and integration services
objectives. Developed as a key element in • Solutions and content design and delivery for University
the University’s new operating model, the of Derby Online programmes, short courses and MOOCs
department brings together a number of • Digital learning technology development and support
• Digital learning practice, digital skills and capability
digital functions from across the University, enablement
with a remit to create, develop and deliver • Cyber Security and IT risk
innovative digital solutions in support of our
digital strategy. The department has around 120 committed and talented
staff, and an annual operating budget of over £11m which
includes the institutional hardware, software and digital
services provision. In additional to this is an annual capital
fund for core change initiatives.
Digital Solutions and Services forms part of the Chief
Performance Officer’s portfolio which also includes
• Estates
• Marketing and Communications
• International
• Strategic Insights and Planning
• Derby Student Residences Ltd
Vice Chancellor
Professor Kathryn
Mitchell
Provost Provost Secretary Chief HR Finance and Academic
(Innovation and (Learning and and Performance Director Commerce Colleges
Research) Teaching) Registrar Officer Sarah Director
Professor Warren Professor Keith June Hughes Russ Langley Setchell Craig Jones
Manning McLay
Knowledge Student Performance Registry Marketing and HR Finance Arts,
Exchange (including Student Communications Humanities
Mobility) and Education
Legal and Organisational Commercial
Innovation Governance Strategic Development
and Research Student Services Insights and Business, Law
Engagement Planning Procurement and Social
Sciences
Business Quality
Engagement and Academic Assurance Estates
Employability Partnerships Health,
Psychology and
Digital Social Care
Skills and FE Services and
(including Solutions
Apprenticeships) Science and
Engineering
International
Libraries
Derby Student
DANCOP Residences
Ltd
Derby
Theatrederby.ac.uk
Chief Digital Officer | Candidate Information Pack
Job and Person Specification
Role Summary The University’s 2018-30 Strategic Framework lays out the
University’s ambitions and the clear role digitisation has to
play in this. Under the leadership of the CDO, the Digital
The Chief Digital Officer (CDO) will shape the Solutions & Services department will take a proactive,
development and delivery of the University’s partnership approach to working with colleagues across the
institution in identifying needs aligned to academic themes
Digital Strategy – a fundamental element in and strategic priorities, and providing solutions which bring
providing the digital infrastructure, technology timely and affordable transformational benefits. This will
and innovation required to underpin teaching all be underpinned by an approach which provides the
necessary robustness and assurance on core elements of
and learning, staff and student experience, infrastructure including, for example, data and cyber security.
and the University’s broader operating model.
The post-holder will be part of the Vice-Chancellor’s
Executive (VCE) and provide expert counsel to University
Executive Board (UEB), thereby playing a broader role in the
strategic leadership of the institution, using their knowledge,
experience and gravitas to inform and influence key
decisions impacting on the short- and long-term success and
sustainability of the University.
Principal Accountabilities 7. Design, develop and deliver specialist facilities and
support for teaching, learning and research to meet
the needs of colleagues and students, and ensure our
Working in close collaboration with the Chief Performance
community have the digital skills to support work and
Officer, key responsibilities and duties for the CDO will
study for now and the future
include the following:
8. Oversee and take strategic ownership for the
1. Lead the strategic development, implementation, development of innovative ways in which digital
monitoring and review of a transformative Digital technologies can support student learning and broader
Strategy that is fully aligned to the University’s strategic experience in a student-focused environment
ambitions, acts as a key enabler to academic delivery, 9. Lead on all aspects of business, budget and people
staff and student experience, and University operations planning for the Digital Solutions & Services department,
2. Work closely with senior leads and operate as strategic including working in close liaison with Finance on a
advisor to UEB and VCE colleagues with regards to longer-term capital investment strategy
digital solutions that underpin the University’s academic 10. Lead on ensuring that appropriate, robust and reliable
and operational strategies IT infrastructure, cyber security and data security
3. Lead innovative and creative digital transformation arrangements are in place, providing regular reports and
programmes and initiatives, particularly aligned to the assurance to VCE and Governing Council
University’s core academic strategies and in establishing 11. Develop and maintain contacts with relevant sector
a flexible, modern working environment for staff bodies and professional associations, and other HE
4. Ensure a holistic, solutions-based service is provided institutions, to ensure optimal delivery and continual
which fully exploits digital technologies and innovation improvement of approach to all elements of strategic
to facilitate a transformation of student and staff planning
experience, business intelligence and operational 12. Lead the implementation of effective working practices
efficiencies. This will include responsibility for the across Digital Solutions & Services, ensuring colleagues
necessary training and behavioural change that will continuously conform to agreed working practices and in
transform the University’s digital approach line with the University Values
5. Provide leadership in identifying, developing and 13. Represent the University on relevant external groups and
delivering significant business improvement and workflow successfully contribute to the broader strategic decision
digitisation projects making of the University through activity involvement in
6. Strategic oversight of the University’s Academic Digital relevant groups and committees
Learning Solutions team, working in close liaison with 14. Proactively contribute to the broader leadership of the
the Provost (Learning & Teaching), to provide a suite University through membership of VCE and relevant
of services to academic colleagues with regards to University Committees
Learning Technology, Instructional Design & Development
and Content Production, supporting academic delivery
on campus and online
14derby.ac.uk
Person Specification - Essential Criteria Skills, knowledge & abilities
• Evidence of excellent and effective communication skills
Qualifications appropriate to operating at a strategic level
• A Degree • Evidence of the necessary interpersonal skills required
• A relevant postgraduate qualification and/or a to galvanise and lead the staff of the Department along
professional qualification with the skills to cultivate appropriate internal and
external networks
• Proven negotiating and influencing skills, commercial
Experience
acumen and the ability to represent the University’s
• A substantial breadth of experience at a leadership level interests in dealings with technology vendors and
in digital and information strategy development and suppliers
implementation • Evidence of the ability to deliver presentations
{ Substantial experience at a leadership level in: demonstrating passion, enthusiasm and in-depth
{ Large scale digital transformation projects knowledge of the subject area. Applicants must be able
{ Business process improvement initiatives to clearly convey important messages, deliver a vision
{ Significant infrastructure development and operation and fully engage the audience
{ Leading an information services department in a • Evidence of being an energetic and dynamic individual
large and complex organisation with the ability and vision to shape the future direction of
the Department
{ Leading through a period of significant
• Excellent leadership skills with the ability to provide
transformation
positive strategic oversight and set and deliver a clear
• A thorough knowledge and understanding of the vision for the Department
operating environment for the University, with a well- • A clear personal enthusiasm and commitment to the
defined vision for the University’s digital transformation University’s strategic ambitions and values
• A thorough and demonstrable knowledge and • A detailed understanding of the complex nature of
understanding of pedagogical and content development customer demands in an educational setting
requirements to support innovate teaching and learning • Significant experience in delivering a complex range of
delivery services utilising a range of third party providers
• Significant and measurable accomplishments in • A significant record of success at a senior leadership
developing innovative service development and customer level of leading key professional services staff and
services initiatives managing financial resources
• Evidence of a significant and sustained personal track
record of success in developing and leading major
strategic digital transformation projects. Applicants
must demonstrate a thorough understanding of the
IT marketplace and the ability to form meaningful
partnerships with technology vendors and suppliers
Benefits
As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary
progression based on performance, and the opportunity to join a contributory pension scheme.
The University of Derby is committed to promoting equality, diversity and inclusion. However you identify, we actively
celebrate the knowledge, experience and talents each person brings.
For more information on the benefits of working at the University of Derby go to the Benefit pages of our website.
15derby.ac.uk University of Derby Kedleston Road Derby DE22 1GB T: +44 (0)1332 591044 E: marketing@derby.ac.uk W: derby.ac.uk
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