Community Leader Information Forum (CLIF) - May 2020 - UNCLASSIFIED - Army.mil

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Community Leader Information Forum (CLIF) - May 2020 - UNCLASSIFIED - Army.mil
UNCLASSIFIED

Community Leader Information Forum (CLIF)
May 2020
Community Leader Information Forum (CLIF) - May 2020 - UNCLASSIFIED - Army.mil
UNCLASSIFIED

      Community Calendar Highlights

  DATE      TIME                    EVENT                         LOCATION
  9 MAY            Mother’s Day Virtual 5k              Virtual Challenge
 12 MAY            COVID-19 Town Hall                   Virtual
 14 MAY            Informal Funds Custodian Training    ACS Classroom
 16 MAY            Armed Forces Day Fitness Challenge   Virtual Challenge
 19 MAY            Resilience Town Hall                 Virtual
 21 MAY            Key Contact Leader Training          ACS Classroom
 22 MAY            Final Exams Complete                 DoDEA
 22 MAY            Training Holiday
22-25 MAY          Murph Challenge                      Virtual Challenge
 23 MAY            Virtual Prom                         Virtual
 25 MAY            Memorial Day (Federal Holiday)
25-26 MAY          Commissary Closed                    Urlas Commissary
 26 MAY            COVID-19 Town Hall                   Virtual
 29 MAY            Last Day to Submit Work              DoDEA
 29 MAY            Material Return Begins               DoDEA
 29 MAY            Virtual JROTC Ball                   Virtual
  2 JUN            Virtual Graduation / Parade          Katterbach Housing
  3 JUN     1100   CLIF                                 Virtual

                                         2
Community Leader Information Forum (CLIF) - May 2020 - UNCLASSIFIED - Army.mil
UNCLASSIFIED

       Community Strengths and Themes Assessment

                  We care about
                  what you think
We want to develop a deeper understanding of issues that
relate to the your thoughts on quality of life, health, safety,
and readiness at your Army installation.

Please take the
Community Strengths & Themes Assessment
survey and change your community.
The link for the 2020 CSTA survey is:
https://usaphcapps.amedd.army.mil/Survey/se.ashx?s=25113745218
B31B9

                                       https://usaphcapps.amedd.army.mil/Survey/se.ashx?s=25113745218B31B9

   It is available now and closes 30 June 2020!!!
                                                     3
Community Leader Information Forum (CLIF) - May 2020 - UNCLASSIFIED - Army.mil
UNCLASSIFIED

           USAG Ansbach Community Questions
           Trash and Recycling Questions
  Question: If I don’t live on base, can I bring my trash with me to work and put it in the
  dumpster there? If I have bulk trash items, can I bring them onto base and drop them
  in the housing trash areas?

  Answer: Do not bring your trash into residential housing areas and dump it in the
  community trash points.

  To help address concerns with residential recycling and waste, the recycling centers in
  the county of Ansbach reopened on 27 April, returning to their regular opening hours
  (hours vary by location). Residents are restricted to “household size” loads, no more
  than a small car trailer

POC: 09802-83-2943 / 467-2943                  4
Community Leader Information Forum (CLIF) - May 2020 - UNCLASSIFIED - Army.mil
UNCLASSIFIED

            Directorate of Emergency Services
            Motorcycle Parking at Post Exchange/Commissary Complex

 There is NO motorcycle
  parking authorized
  within the red zone in
  front of the Post
  Exchange and
  Commissary Complex.
 Motorcycles must be
  parked within a regular
  parking spot in green
  zone.

POC: Mr. Flynn / 09811-83-3863 / 468-3863        5
Community Leader Information Forum (CLIF) - May 2020 - UNCLASSIFIED - Army.mil
UNCLASSIFIED

           Directorate of Emergency Services
           Updated German Driving Laws
Strassenverkehrsordnungnovelle is the German word that describes the latest changes in German
traffic law that went into effect April 28, 2020 and includes penalty increases, changes of urban
traffic rules, and new traffic signs.
https://www.army.mil/article/235175?fbclid=IwAR0eMvdfuq8QjhiCp9cpLwXs7y-Mh-
ZPTyE4taUxyw9zz0ptPapSY18jxpg

Keep your foot light on the gas pedal when driving through German cities. Fines for speeding
can range from 30 to 680 euros, along with a three-month suspension of your drivers license.

POC: 09802-83-3856 / 467-3856                     6
Community Leader Information Forum (CLIF) - May 2020 - UNCLASSIFIED - Army.mil
UNCLASSIFIED

           Directorate of Emergency Services
           Updated German Driving Laws

POC: 09802-83-3856 / 467-3856          7
Community Leader Information Forum (CLIF) - May 2020 - UNCLASSIFIED - Army.mil
UNCLASSIFIED

            Directorate of Public Works
            COVID-19 Service Modifications

     • Routine maintenance, services and functions are still deferred

     • DPW will respond to Emergency and Urgent requirements; however, efforts
       will be made to resolve pre-COVID routine requests in the near future

     • Emergencies will be responded to immediately (usually within 1-2 hours) and
       we will respond to Urgent calls as soon as possible the next duty day

     • Non-essential service contracts may be delayed or severely restricted

     • Construction that presents a low risk to the community for virus transmission
       are continuing

POC: Mr. Benson / 09802-83-3407 / 467-3407        8
Community Leader Information Forum (CLIF) - May 2020 - UNCLASSIFIED - Army.mil
UNCLASSIFIED

            Directorate of Public Works
            COVID-19 Service Modifications
      Emergency is defined as:

      • Life/Health/Safety
      • Major/significant water leaks or flooding
      • Exposed/downed/arcing electrical wires
      • No power (entire quarters/facility)
      • Clogged/non-functioning sink, toilet, etc... (if only one in your quarters/facility)
      • Lock-outs
             Note for UPH - contact chain of command for master key or transient room;
                            we'll respond as emergency only if CSM/LTC confirms/requests

      • Major security risk - (i.e. breach in perimeter fence, exterior door/window
        unable to be secured)
      • Dining Facility kitchen equipment malfunction or inoperability
      • Fire controls malfunction
      • HAZMAT spills

POC: Mr. Benson / 09802-83-3407 / 467-3407        9
Community Leader Information Forum (CLIF) - May 2020 - UNCLASSIFIED - Army.mil
UNCLASSIFIED

            Directorate of Public Works
            COVID-19 Service Modifications
    Urgent is defined as:

    • Minor water leaks
    • Appliance malfunction/repair/replacement (washer, dryer, refrigerator,
      range/stove)
    • No hot water
    • No heat
    • No power/electrical issues (minor, non-emergency or in limited areas)
    • Clogged/non-functioning sink, toilet, etc... (if two or more in your quarters/facility)
    • Lock-outs
           Note: ALL UPH lockouts are Urgent, unless CSM/LTC confirms need to be
                 considered as an emergency

    • Minor security risk - (i.e. minor door/window damage)
    • Equipment, Maintenance and Repair Contract malfunctions for items such as:
        A/C, cranes, electric doors, gates, ACP equipment, etc...

POC: Mr. Benson / 09802-83-3407 / 467-3407       10
UNCLASSIFIED

            Directorate of Public Works
            COVID-19 Service Modifications

     • For Urgent work/service requests, contact Work Reception at 587-1777
       during duty hours.

     • For Emergency work/service requests, call 115 (24/7)

     • All calls will be handled by our On-Call Technicians

     • We kindly request that if/when they arrive at your resident/facility that we all
       maintain physical distancing and/or wear masks if near the workers and
       ensure proper hygiene to best protect all parties

POC: Mr. Benson / 09802-83-3407 / 467-3407       11
UNCLASSIFIED

            Directorate of Public Works
            COVID-19 Service Modifications

POC: Mr. Benson / 09802-83-3407 / 467-3407       12
UNCLASSIFIED

            Directorate of Public Works
            Air Conditioning Policy
 Portable AC Devices
    The Garrison Commander is the approval authority for portable cooling devices in Housing for medical and
    non-medical conditions.
    Service Member (SM) submits written A/C exception to policy requests with justification, through the Housing
    Office, to the Garrison Commander for approval.
    Service Member (SM) will be responsible for acquisition, maintenance and safe use of the portable device.
    SM is responsible and liable for any damages and/or associated repair costs caused by the acquisition and/or
    use of the portable device.
    To minimize electrical system impacts and energy costs, portable cooling device use is limited to peak heat
    (daytime) hours. Fans and natural ventilation are to be used during evening hours.
    Portable A/C devices will meet European Union Energy Label designation of “A+” or better (comparable to
    and meets the same intent of the U.S. Environmental Protection Agency ENERGY STAR label and rating)
    Window units, thru-the-wall heat pumps, or installation of cooling units that require modification to government
    real property are prohibited.

    For more information go to: https://home.army.mil/ansbach/application/files/1215/7009/0992/IMCOM-
    E_AC_Policy.pdf or contact the Housing Office

POC: Mr. Benson / 09802-83-3407 / 467-3407              13
UNCLASSIFIED

            Directorate of Public Works
            Army Family Housing Projects

            Army Family Housing Projects
            •   Playground Repair
            •   Sidewalk Repair
            •   Window, Screen and Roll-laden Installation
            •   Roof Repair
            •   Gazebos

POC: Mr. Benson / 09802-83-3407 / 467-3407       14
UNCLASSIFIED

            Directorate of Public Works
           Katterbach Playground Repair – Playgrounds CLOSED due to COVID-19

POC: Mr. Benson / 09802-83-3407 / 467-3407       15
UNCLASSIFIED

            Directorate of Public Works
             Katterbach Sidewalk Repair underway

       Sidewalks around
        housing are being
        repaired April – July
        2020

       Work is sequenced
        so that parking
        nearby is possible

       New sidewalks will
        provide safe
        walkways (not
        through parking lots)

POC: Mr. Benson / 09802-83-3407 / 467-3407       16
UNCLASSIFIED

            Directorate of Public Works
                        New Windows, Screens and Rolladens
                          Katterbach Army Family Housing

    • Phase 1
        - 13 buildings
        - To begin late May 2020
          (pending protections)
    •    Phases 2 & 3
           - 29 buildings
           - FY22+

    IMPACT:
    • Scaffolding will placed around the
       buildings
    • Contractors will need limited entry to
       apartments with residents present
    • Contractors will wear face coverings
       and minimize interaction.
    • Residents should wear face coverings
       or be in another room

POC: Mr. Benson / 09802-83-3407 / 467-3407         17
UNCLASSIFIED

            Directorate of Public Works
            Roof Repair – Bldg 5084 Bleidorn Family Housing

    • $1M Project to replace the roof
      and repair attic space

    • Construction May 2020- Sept
      2020

    IMPACT:
    • Scaffolding will placed around the
      building, from ground to roof
    • Contractors will access the attic
      space via the stairwells
    • Parking/road behind will be closed
      for construction storage

POC: Mr. Benson / 09802-83-3407 / 467-3407       18
UNCLASSIFIED

            Directorate of Public Works
             New Gazebos – Katterbach

       DPW will install new
        Gazebos

       Work begins mid-
        2020 (delayed by
        COVID impacts)

       Expect construction
        complete by Summer
        2020

POC: Mr. Benson / 09802-83-3407 / 467-3407       19
UNCLASSIFIED

         Family and Morale, Welfare, and Recreation
      Army Community Service
   ACS is not closed during the COVID-19 Prevention Effort!
     Please call for an appointment before you visit.

   • SFRG Classes are scheduled for the month of May:
      • 7 May: Leader/Co-Leader
      • 14 May: Informal Funds Custodian
      • 21 May: Key Contact
      • Location is the 2nd Floor ACS Classroom from 0900-1100
   • Classes provided one-on-one, or in groups less than five people (face
     coverings required!)
   • Other MOB/DEP services are offered by phone, email, or in person as
     needed

   • First step – Call 09802-83-2883 or DSN 467-2883
    to sign up.
POC: Mr. Bonilla, 09802-83-2883        20
UNCLASSIFIED

         Family and Morale, Welfare, and Recreation
           Army Community Service
                  Family Advocacy Virtual Home Visiting Program
                 Provides: Education and Support for New Parents

     Parenting Classes                              Virtual Home Visitors

 •   Classes for all ages 0-17          Stacey Steinhoff, LCSW
 •   Baby Boot Camp:                    Sandy Carawan, LMFT
 •   Infant Massage classes:
 •   Scream Free Parenting                          ***Contact 09802.83-2883***
 •   Love and Logic Parenting
 •   Happiest Baby on the Block         If you have questions regarding parenting
 •   Happiest Toddler on the Block      issues or about your new born, New
 •   Wiggles and Giggles Playgroup      Parent Support Services are still open and
                                        available. New Parent Support is currently
                                        offering virtual home visits.

POC: Mr. Bonilla, 09802-83-2883          21
UNCLASSIFIED

         Family and Morale, Welfare, and Recreation
         Army Community Service
    Military and Family Life Consultants (MFLC) Services
    • NEW – Telephone Counseling Sessions now available!
    •   MFLCs and Child and Youth Behavioral MFLCs (CYB-MFLCs) will be able to provide
        Telehealth Services, including telephonic and video non-medical counseling in areas where
        face-to-face support is difficult due to COVID-19
    •   For Adults: Telephonic and Video Non-Medical Counseling, Personal Financial Counseling
    •   For Children & Youth: Individual Video Non-Medical Counseling Sessions, for ages 13-17
           and Family Video Non-Medical Counseling for Minors 6 to 12 Years of Age

    Available MFLC Contact Information
    •   Adult Service                    0151 5339 0375     ACS Katterbach
    •   Adult Service                    0160 6256 487      ACS Katterbach
    •   Adult Service                    0160 6259 834      ACS Storck
    •   Adult Service                    0175 4866 208      12th CAB Imbedded
    •   Personal Financial Counseling    0160 5878 982      ACS Katterbach
    •   Child Youth Behavior Counselor   0170 6093 184

    Please contact ACS for assistance: 09802-83-2883 or DSN 467-2883.
POC: Mr. Bonilla, 09802-83-2883                  22
UNCLASSIFIED

       Family and Morale, Welfare, and Recreation
         Outdoor Recreation

  Outdoor Recreation is looking forward to modified programming as
  restrictions are loosened. Standby for more information on:

  - Bike Maintenance by appointment

  - Making your bike German street legal by appointment

  - Bike rentals by reservation with Curb-Side pick-up

  - Canoe/kayak/Standup Paddle Boards (SUP) Curb-Side pick-up

  - HOW: All items will be thoroughly cleaned, disinfected and power
    washed prior to pick-up and after return

POC: 09802-83-3225                     23
UNCLASSIFIED

        Family and Morale, Welfare, and Recreation
         Outdoor Recreation

Join Ansbach Outdoor Recreation and stay healthy by cycling!
Bike through the month of April and May, combine your miles!
The winner will be awarded a free bicycle tune-up for each month.
https://www.strava.com/clubs/AnsbachODR
The rules are simple:
• Download and register on Strava App and join the club
• Follow the current guidance of physical distancing and 7ATC restrictions
• Follow the German Government and Garrison guidance
• Log your miles through the Strava app and let us know on Facebook
   (www.facebook.com/AnsbachODR)
• Stay active, stay healthy.

POC: 09802-83-3225                         24
UNCLASSIFIED

       Family and Morale, Welfare, and Recreation
         Outdoor Recreation
                     Excursions planned for the Fall – Subject to Change
                                  Frankenstein Castle Halloween
                                  Frankenstein Castle is said to be spooky. It used to be an
                                  ordinary German castle for centuries, although the place
                                  has always been steeped in legends and myths. The
                                  Halloween events at Frankenstein castle are unique and
                                  exciting. They include several stage show, creepy
                                  dinners and 99 lively monsters that roam the castle for
                                  two weeks around Halloween.

POC: 09802-83-3225                             25
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
              Stay-at-Home Fitness Programs

    What: The USAG Ansbach Sports & Fitness program will be offering some stay-
    at-home fitness programs to help people stay active during the COVID-19
    restrictions. We will offer some simple activities such as a weekend steps
    challenge, ACFT push-up contest, a virtual 5K run, and daily Functional Fitness
    workouts.

    When: Functional Fitness workouts offered daily. Fitness activities and
    challenges will be offered several times throughout the week.

    What you need to know: Activities will be free of charge and participants will be
    able to complete them at any time before the deadline. The list of activities can
    be found at ansbach.armymwr.com and the Katterbach & Storck Fitness Center
    Facebook pages for more information and event details.

    For the free daily Functional Fitness workouts, like and join the USAG Ansbach
    Functional Fitness group on Facebook.

POC: Mr. Riley 09802-83-1550                 26
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
              Home Workouts and Virtual Fitness Programs

              Programs and activities are executed via:
              • Facebook live action, pre-recorded
                videos, and photo posts

              Programs and activities are promoted via:
              • MWR Webpage and Facebook

POC: Mr. Riley 09802-83-1550                   27
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
              Virtual Fitness Programs

  May 4th: “May the 4th be with you”
  Star Wars-themed
  Virtual 5K Fun Run/Walk

  May 5th: Cinco de Mayo Fitness Fiesta
  Virtual Fitness Challenge

  May 9th: Mother’s Day 5K
  Virtual 5K Fun Run/Walk

  May 16th: Armed Forces Day
  Virtual Fitness Challenge

  May 22-25: Murph Challenge
  Virtual Fitness Challenge

  Like and follow the Katterbach & Storck Fitness Center Facebook
  Pages for daily home workouts and virtual fitness events.
POC: Mr. Riley 09802-83-1550               28
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
              Virtual Fitness Programs

June 6: Essential Employee Appreciation 5K
Virtual 5K Fun Run/Walk

June 13: Zumba Party
Virtual Fitness Challenge

June 13-14: Army Birthday 5K
Virtual 5K Fun Run/Walk

June 20: Father’s Day 5K
Virtual 5K Fun Run/Walk

June 27: TBD
Virtual Fitness Challenge

Like and follow the Katterbach & Storck Fitness Center Facebook
Pages for daily home workouts and virtual fitness events.

POC: Mr. Riley 09802-83-1550              29
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
             Ansbach Community Library and Girl Scouts

  Story Walk: Take a walk, read a picture book
  along the route, and enjoy a family activity.
  Rules and Physical Distancing tips:
  •   Keep the trail clean for everyone.
  •   Have fun and enjoy the story and activity.
  •   One family group at a page at one time.
  •   Do not touch the story book pages.
  •   Check back later for new stories and activities.

  Katterbach Route available now!
  Bleidorn Route coming soon.

  Ansbach Community Library, T: 0981-183-1740 or usarmy.ansbach.library@mail.mil

POC: 09811-83-1740                                     30
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
             Ansbach Community Library and Girl Scouts

  Ansbach Community Library, T: 0981-183-1740 or usarmy.ansbach.library@mail.mil

POC: 09811-83-1740                                     31
UNCLASSIFIED

             Family and Morale, Welfare, and Recreation
              Terrace Playhouse
    Be on the lookout for "Desse the physical
     distancing fairy" as she goes about our
     community reminding people to keep that 6
     foot distance! Take a picture of her and share
     on Facebook!
    Follow Terrace Playhouse on Facebook for
     program updates and view all past recorded
     programs and contests!
    Additional virtual programming and activities
     will be planned weekly.
    Terrace Playhouse relies heavily on virtual
     volunteers to share their talents and skills.
    For past programs to continue, we request
     people reach out and express those talents
     and skills
            Past programs:
                Whose Line is it Anyway
                Lip Sync Karaoke Contest
                Get Your Move On – Dance Challenge

POC: Mr. Riley 09802-83-1550                              32
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
              Disposing of a Vehicle During COVID-19

    What: Clearing and need to dispose of a vehicle through MWR during COVID-
    19 restrictions?

    Where: Automotive Skills Center Building 8131 on Urlas Kaserne

    When: Thursdays 1000 - 1300 (Appointments mandatory)

    How: Make appointment request by emailing the following address
    usarmy.ansbach.id-europe.list.mwr-auto-skills-and-salvage@mail.mil

    Important Details You Need to Know:
    • The owner must bring the vehicle to Urlas Automotive Skills Center
    • The vehicle owner must have a valid current permanent USAREUR
      registration, without a lien
    • The cost is $50

    Like & Follow the FMWR Facebook pages for more information.

POC: Mr. Riley 09802-83-1550               33
UNCLASSIFIED

            Family and Morale, Welfare, and Recreation
              Community Recreation Division
      DATE              TIME                     EVENT                           LOCATION
                                   Kanopy: Over 30,000 videos available
       MAY
                      Ongoing       anywhere, anytime, on any device.             Online
      (Daily)
                                     eResources at your MWR Library
                                    Great Courses: 100’s of videos by top
       MAY
                      Ongoing         university professors and experts           Online
      (Daily)
                                      eResources at your MWR Library
       MAY                               Google Earth Virtual Tours               Online/
                      Ongoing
      (Daily)                              of 31 National Parks                   Virtual
       MAY                       Smithsonian’s National Zoo Live Webcam’s!        Online/
                      Ongoing
      (Daily)                        https://nationalzoo.si.edu/webcams           Virtual
       MAY                       Smithsonian’s Institution Online Collections!    Online/
                      Ongoing
      (Daily)                          https://www.si.edu/collections             Virtual

POC: Mr. Martin, 09802-83-7337                   34
UNCLASSIFIED

            Family and Morale, Welfare, and Recreation
              Community Recreation Division
      DATE              TIME                           EVENT                      LOCATION
                                                                                  Katterbach
       MAY                        Story Walk: Enjoy a stroll and read a story.
                      Ongoing                                                     & Bleidorn
      (Daily)                          ***Physical distancing in effect***
                                                                                   Housing
       MAY                         German Club: Learn German with Mango            Online/
                        1400
       (Sat)                     Languages and connect with a native speaker       Virtual
     MAY                                                                           Online/
                        1400             Online Resources with Mike!
    (M,W,F)                                                                        Virtual
     MAY                                                                           Online/
                        1400                  Book Talk with Kari
   Tue & Thu                                                                       Virtual
     MAY                Daily                                                      Online/
                                           Virtual Story Time with Ali!
    Tue - Fri           1100                                                       Virtual
                                 Virtual Functional Fitness: At-Home Functional
     MAY                                                                           Online/
                      Ongoing          Fitness Workout of the Day (WOD)
   (Mon-Fri)                                                                       Virtual
                                 https://facebook.com/KatterbachFitnessCenter

POC: Mr. Martin, 09802-83-7337                    35
UNCLASSIFIED

            Family and Morale, Welfare, and Recreation
              Community Recreation Division
      DATE              TIME                         EVENT                               LOCATION
                                    Life Fitness At-Home Workouts: At-Home
     MAY                          Workout of the Day (WOD) from Life Fitness
                     Ongoing                                                              Online
   (Mon-Fri)                     https://facebook.com/KatterbachFitnessCenter
                                         For more info: https://go.lifefitness.com/wod

                                 Virtual Zumba Classes: Live-streamed Zumba
     MAY
                     Ongoing          classes you participate in from home!               Online
   (Weekly)
                                 https://facebook.com/KatterbachFitnessCenter
      MAY                                National Bike Month Challenge
                     Ongoing                                                              Online
     (Daily)                      https://www.strava.com/clubs/AnsbachODR
                                 Live-Streamed Home Workouts: Workouts you
                       1100-
     MAY 3                        can do at home live with a Personal Trainer!            Online
                       1200
                                 https://facebook.com/KatterbachFitnessCenter
                                 Live-Streamed Home Workouts: Workouts you
                       1100-
     MAY 4                        can do at home live with a Personal Trainer!            Online
                       1200
                                 https://facebook.com/KatterbachFitnessCenter

POC: Mr. Martin, 09802-83-7337                        36
UNCLASSIFIED

            Family and Morale, Welfare, and Recreation
              Community Recreation Division
    DATE               TIME                      EVENT                          LOCATION
    MAY                          ODR Photo Contest “Outdoor Activities during
                    Ongoing                                                      Online
    5 - 19                                      COVID19”
                                          Mother’s Day Virtual 5K
    MAY 9            All Day                                                     On You!
                                        Run with Mom! Run for Mom!

POC: Mr. Martin, 09802-83-7337                   37
UNCLASSIFIED

            Family and Morale, Welfare, and Recreation
              Community Recreation Division
     DATE            TIME                            EVENT                                        LOCATION
   MAY 16          All Day              Armed Forces Day: Fitness Challenge                        On You!
                                        2-Mile Run, 2-Minute Push Ups, 2-Minute Sit Ups
    MAY                                        Virtual “Murph” Challenge:
                  Ongoing                                                                          On You!
    22-25                        1-Mile Run, 100 Pull Ups, 200 Push Ups, 300 Squats, 1-Mile Run

                                                                                                   Online/
     MAY           Weekly         Terrace Playhouse Virtual Programs & Contests!
                                                                                                   Virtual
                                         Essential Employee Appreciation 5K
    JUN 6          All Day                                                                         On You!
                                                 Virtual 5K Run/Walk
                    1000-                                                                          Online/
   JUN 13                                          Virtual Zumba Party
                    1300                                                                           Virtual
                                                 Virtual Father’s Day 5K
   JUN 20          All Day                                                                         On You!
                                                 Run with Dad! Run for Dad!

POC: Mr. Martin, 09802-83-7337                           38
UNCLASSIFIED

            Family and Morale, Welfare, and Recreation
              Community Recreation Division

                      Email us for help or to request a 90-day virtual library account:
                                     usarmy.ansbach.library@mail.mil
POC: Mr. Martin, 09802-83-7337                        39
UNCLASSIFIED

            Family and Morale, Welfare, and Recreation
              Community Recreation Division

                      Email us for help or to request a 90-day virtual library account:
                                     usarmy.ansbach.library@mail.mil
POC: Mr. Martin, 09802-83-7337                        40
UNCLASSIFIED

            Family and Morale, Welfare, and Recreation
              Community Recreation Division

   German Club – Learn German with Mango
   Languages and practice with a native speaker!
   No cost link for DOD members:
   http://mwrlibrary.armybiznet.com/screens~S102/resources.html

Two Easy Steps to get Started:
1. A library account is required to access Mango Languages. Don't
   have one yet? Send us an email: usarmy.ansbach.library@mail.mil
2. Then create a free personal account with Mango Languages. Your
   progress is automatically synced across all devices!
• Work at your own pace.
• Group video chat with a native speaker every Saturday at 2pm.
• Mango offers the same modules by laptop or app.

   Email us to join the German Club and start learning German with Mango Languages:
                            usarmy.ansbach.library@mail.mil

POC: Mr. Martin, 09802-83-7337                    41
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
             Ansbach Community Library Online Resources

  How to connect with your
  Ansbach Library:
  Even when closed, we’re here for you!
  Find us here:
  Ansbach MWR Library: https://ansbach.armymwr.com/programs/libraries
  Online Resources: http://mwrlibrary.armybiznet.com/screens~S102/resources.html
  Facebook: https://www.facebook.com/ansbachlibrary/

  Services offered:
  Virtual Story Time on Facebook
  Connect with the Library Team
  Request login assistance with your account
  1-on-1 or small group assistance

  Ansbach Community Library, T: 0981-183-1740 or usarmy.ansbach.library@mail.mil

POC: 09811-83-1740                                     42
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
             Ansbach Community Library Online Resources

How to get a 90-day Virtual Library Card
   Send us an email: USARMY.ANSBACH.LIBRARY@MAIL.MIL

     Two Easy Steps to get Started:
     1. Send us an email request.
     2. You will receive a 90-day virtual
        account.
     All students and family members are
     eligible for individual library accounts.

  Ansbach Community Library, T: 0981-183-1740 or usarmy.ansbach.library@mail.mil

POC: 09811-83-1740                                     43
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
             Ansbach Community Library Online Resources

   Online Resources – 24/7 access to language
   learning, newspapers, investment advice, and more!
   No cost link for DOD members:
   http://mwrlibrary.armybiznet.com/screens~S102/resources.html

    New to MWR Libraries? Email us to get Started:
    1. A library account may be required for access.
    2. Some vendors may require you to create a personal account.
    3. Check the login instructions for each resource; these differ between vendors.

  Ansbach Community Library, T: 0981-183-1740 or usarmy.ansbach.library@mail.mil

POC: 09811-83-1740                                     44
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
             Ansbach Community Library Online Resources

  Kanopy – Over 30,000 films and documentaries
   No cost link for DOD members: https://dod.kanopy.com/
  This link may only work on commercial or home networks
 Two Easy Steps to get Started:
 1. Create your personal account (LOG IN) and respond to the confirmation email.
 2. Activate your MWR Library subscription. Use username: dod and password:
    dod11978
 Watch on your browser or download the Kanopy app for your device.

 Choose your collection and view
 up to 10 films per month.

 Unlimited viewing on
 Kanopy Kids.

  Ansbach Community Library, T: 0981-183-1740 or usarmy.ansbach.library@mail.mil

POC: 09811-83-1740                                     45
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
             Ansbach Community Library Online Resources

  Kanopy Kids – Unlimited viewing
     No cost link for DOD members: http://dod.kanopy.com/
 Two Easy Steps to get Started:
 1. Create your personal account (LOG IN) and respond to the
    confirmation email.
 2. Activate your MWR Library subscription. Use username:
    dod and password: dod11978

 Watch on your browser or download the Kanopy app for your
 device.

 Parental controls available on Kanopy Kids.

  Ansbach Community Library, T: 0981-183-1740 or usarmy.ansbach.library@mail.mil

POC: 09811-83-1740                                     46
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
             Ansbach Community Library Online Resources

     Tutor.com for Military Families:
     On-demand, online tutoring in all K-12 Core Subjects
     No cost link for DOD Dependents: www.tutor.com/military/

Three Easy Steps to get Started:
1. Select your Service Branch and certify.
2. Select “Child in grades K-12”
3. Create a personal account (LOG IN).

Work with a tutor from any internet-
connected device, anywhere in the world.
Connect to an expert tutor available on
demand 24 hours a day, 7 days a week.
Each student should have their own
account.
 ELIGIBILITY: Children (grades K-12) of an active duty service member (including full-time
 and/or deployed National Guard and Reserve) in the U.S. Army, Navy, Air Force, Marine
 Corps, and Coast Guard. Children (grades K-12) attending schools operated and funded
 byAnsbach
    DoDEA.Community Library, T: 0981-183-1740 or usarmy.ansbach.library@mail.mil

POC: 09811-83-1740                                      47
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
             Ansbach Community Library Online Resources

 RBdigital – Downloadable books and magazines.
 No cost link for DOD members:
 http://armyknowledgeva.rbdigital.com/

    Three Easy Steps to get
    Started:
    1. Register for an RBdigital
       account:
        • Library Info Access Code:
           AKO
    2. Download the app for your
       device.
    3. Choose your collection.
    *Use this account for all RBdigital content.

  Ansbach Community Library, T: 0981-183-1740 or usarmy.ansbach.library@mail.mil

POC: 09811-83-1740                                     48
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
             Ansbach Community Library Online Resources

    The Great Courses Library Collection –
    Hundreds of popular courses taught by top
    professors. No cost link for DOD members:
    http://armyknowledgeva.rbdigital.com/service/browse/greatcourses/

    Two Easy Steps to get Started:
    1. Register for an RBdigital account:
        • Library Info Access Code: AKO
    2. Check out a Lecture to use The Great Courses;
        listed under Entertainment and Education

    Enjoy UNLIMITED access to ALL of The Great Courses
    for 7 days!

  Ansbach Community Library, T: 0981-183-1740 or usarmy.ansbach.library@mail.mil

POC: 09811-83-1740                                     49
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
             Better Opportunity for Single Soldiers (BOSS)

POC: 09811-83-1740                   50
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
             Ansbach Community Library Online Resources

     HAVING REGISTRATION OR ACCESS
                ISSUES?

       CONTACT THE ANSBACH LIBRARY
             FOR ASSISTANCE!
      USARMY.ANSBACH.LIBRARY@MAIL.MIL

BE SURE TO INCLUDE:
YOUR ISSUE & VALID PHONE NUMBER
  Ansbach Community Library, T: 0981-183-1740 or usarmy.ansbach.library@mail.mil

POC: 09811-83-1740                                     51
UNCLASSIFIED

         Family and Morale, Welfare, and Recreation

POC: Mr. Riley 09802-83-1550       52
UNCLASSIFIED

         Family and Morale, Welfare, and Recreation

POC: Mr. Riley 09802-83-1550       53
UNCLASSIFIED

         Family and Morale, Welfare, and Recreation
           Tax Relief

           We are open Sat 10 a.m. - 2 p.m.
                Pay $5 per tax relief form (maximum of 10 at any given time)
                    and save up to 19% on VAT purchases up to €2,499

                       Pay $65 and save VAT on purchases of €2,500
                        or more - a significant return on investment!

                                     Contact MWR Central at
                               DSN: 467-1780 • CIV: 09802-83-1780

POC: Mr. Riley 09802-83-1550                    54
UNCLASSIFIED

         Family and Morale, Welfare, and Recreation
           Child and Youth Services
       Congratulations to our Families who submitted photos for the Family
       Fun Quarantine at Home activity. Photos submitted from the Coles,
         Kloss and Festa Families. Thank you. Staying healthy, staying
                    resilient, staying creative and having fun.

                                   Festa Family

POC: Ms. Bischoff, 09802-83-2535          55
UNCLASSIFIED

         Family and Morale, Welfare, and Recreation
           Child and Youth Services

  On 1 June 2020 the Army will implement an updated School Year (SY 19-20)
  Army Child & Youth Fee Policy as required by the SY 19-20 Department of
  Defense (DoD) Child Care Fee Policy.

  The major changes in the SY 2019-20 Army Child and Youth Fee Policy include:

  • A two hour no-show hourly rate may be implemented for hourly care.

  • Transportation fees may be charged when CYS Services is transporting children
    to and from school. Parent fees may not be used to pay for school transportation.

  • Updates were made to the Army Fee Assistance Program and the Family Child
    Care subsidy program.

  Please contact Parent Central Services to address any issues or concerns.

POC: Ms. Bischoff, 09802-83-2535           56
UNCLASSIFIED

         Family and Morale, Welfare, and Recreation
           Child and Youth Services

                                   Kloss Family

POC: Ms. Bischoff, 09802-83-2535         57
UNCLASSIFIED

         Family and Morale, Welfare, and Recreation
           Child and Youth Services
                  Kloss Family                    Cole Family

POC: Ms. Bischoff, 09802-83-2535       58
UNCLASSIFIED

           Family and Morale, Welfare, and Recreation
             School Liaison Officer
                                       The Role of the School Liaison Officer
                                        The Army has designated the School Liaison Officer
                                        (SLO) as the “point person” for facilitating the
                                        delivery of quality school transition and education
                                        support services and to help parents ease the
                                        impact of the mobile military lifestyle on the
                                        academic success of military children.
   Top Takeaways
   1. The primary advisor to the Garrison Commander on school matters.
   2. Build relationships and facilitate communication among the Command, Army
       Families and the local school community.
   3. Inform and assist parents with school transition and deployment challenges.
   4. Facilitate access to homeschool resources for parents.
   5. Establish school and community collaborations.
   6. Provide information about college and other post-secondary opportunities.

      Contact your local SLO at pamela.r.storm.naf@mail.mil
POC: Ms. Pamela Storm, 09802-83-3536                 59
UNCLASSIFIED

                    USAHC Ansbach
          USAHC Ansbach

                                                We Are Open!
•   Well-child exams
      •   Up to 18 months
      •   Those that require a physical to obtain immunizations
•   Acute exams
      •   Acute pain
UNCLASSIFIED

            USAHC Ansbach
  USAHC Ansbach

                          Appointments

Hours of Operation:
Mondays – Fridays 7:30 a.m. – 4:30 p.m.
Third Thursday of month 7:30 a.m. – noon
Closed on Federal holidays.

Phone:
CIV. 06371-9464-3600 / DSN 590-3600

Online:
Tricare Online for Virtual Appointments www.tricareonline.com

                                      61
UNCLASSIFIED

          USAHC Ansbach
USAHC Ansbach
                             G-Eyes is a web-based glasses and
                             optical device ordering platform that
                             enables deployed and remote
                             teammates the ability to directly re-
                             order eyewear and have it shipped
                             to their location. It has temporarily
                             expanded to all Active Duty
                             personnel.

                             * Those who have not ordered
                             eyewear previously or do not have
                             an eyeglass prescription on file will
                             not benefit from this expanded
                             service *

                             https://srtsweb.amedd.army.mil/Web
                             Forms/GEyes/Forms/GEyesHomeP
                             age.aspx

                  62
UNCLASSIFIED

          USAHC Ansbach
USAHC Ansbach

   Please remember to thank your nurse! May 6-12, 2020

  For questions or concerns contact your patient advocate #0637194643723
                                     63
UNCLASSIFIED

          USAHC Ansbach
USAHC Ansbach

                  64
UNCLASSIFIED

          USAHC Ansbach
USAHC Ansbach

                  65
UNCLASSIFIED

           Ansbach Education Center
           Ansbach Education Center Virtual FAST Class

        In Keeping with Physical Distancing, the USAG Ansbach
        Education Center Launched its first Virtual Functional
        Academic Skills Training (vFAST)
            • Training is accomplished via DANTES Online Academic
              Skills Course
              (https://www.nelnetsolutions.com/DantesNet/)
            • 26 Soldiers and one Family Member enrolled
            • Our FAST instructor is monitoring students work,
              offering tips, individual (virtual) instruction, and hosting
              Zoom meetings with the class.
            • Soldiers will be ready to retest on the ASVAB when we
              reopen!

POC: Mr. McMann 09802-83-2378            66
UNCLASSIFIED

           Army Substance Abuse Program
                        Drug Testing
   •   ASAP continues to support drug testing for all testing codes (IR, RO, PO, CO, etc.)
   •   Testing is done at the Commander’s discretion based upon an assessment of physical
       distancing and personal protective equipment measures under COVID-19
   •   Turn in appointments can be requested via email to Mr. Bruce Eckenroth (DTC) for Monday
       mornings
   •   Store the specimen in temporary storage IAW AR 600-85 until turn-in appointment

   MILITARY Other:
   •   Commanders ensure that you contact legal for probable cause (PO) test
   •   a PO memo must accompany the specimen (Memo is on Ansbach web page under ASAP).

   If your unit is performing a drug collection you will not be able to keep physical distancing for
    UPL, Observer, and Donor during the collection. Use other mitigation efforts ie… face
    coverings, gloves, hand sanitizer, frequent hand washing and ensure that set collection
    procedures are followed
   CIVILIAN Test Designated Positions (TDP):
   Schedule an appointment (Monday am) with Mr. Bruce Eckenroth via email
    bruce.e.eckenroth.civ@mail.mil
POC: bruce.e.Eckenroth.civ@mail.mil                67
UNCLASSIFIED

           ASAP / Ready and Resilient

   • The next Ready and Resilient Town hall will be on
     19 May at 1530. It will be broadcast on Facebook
     Live on the USAG Ansbach Facebook Page.

   • ASAP services to Army Professionals, adult Family
     Members of those employees, and retirees continue
     to be available through Employee Assistance
     Program VOIP# DSN 314 587-1808 CML: 09641 70
     587 1808 Ms. Christina Lopez-Kimble

POC: Mr. Deasy 09802-83-2852       68
UNCLASSIFIED

                    USAHC
         Ansbach Dental      Ansbach
                        Clinic
            Ansbach Dental Clinic (building across from PX/Commissary)
          Comanche Boulevard, Building 8156, 2nd Floor Urlas Kasserne,
                              Ansbach, Germany
Hours of Operations:
    Normal Hours: MON-FRI: 0730-1630
Emergencies: DSN: 112 COM: 09802-83-112
    Patients screened by the dentist on duty
    over the phone.
Contact Number:
    DSN: 590-3700
    Civilian Number: 06371-9464-3700
Services
1. General Dentistry
2. Oral Surgery (Oral Sedation)
3. Periodontics
4. Prosthodontics (Limited – in house)
5. Endodontics
6. Hygiene/Hygiene Exam

Due to COVID-19 we are treating dental EMERGENCIES only until further notice.
After COVID-19 precautions end our highest priority is Active Duty Soldiers

                                                 69
UNCLASSIFIED

                     USAHC
         Department of      Ansbach
                       Defense Education Activity

        • “Hold   Harmless” 4th quarter. Student grades will
            not be lower than 3rd quarter grades
        •   Registration is mandatory for all students.
        •   2021 Schedules are being finalized
        •   Decision Day is this Friday-Watch our
            Facebook Page!
        •   Virtual Prom May 22nd
        •   Virtual JROTC Ball May 29th
        •   Virtual Graduation June 2nd
             • Parade through Katterbach Housing

POC: Dr. Blankenship, 09802-83-2808       70
UNCLASSIFIED

                     USAHC
         Department of      Ansbach
                       Defense Education Activity

POC: Dr. Blankenship, 09802-83-2808       71
UNCLASSIFIED

                      USAHC
           Ansbach Legal      Ansbach
                         Assistance Office

• The Legal Assistance Office is still open but working remotely at this time.
• We are doing POAs and Notary's by appointment only.
• Please contact us at E-mail: usarmy.ansbach.jmtc.list.ansbach-legal-
  assistance@mail.mil to schedule an appointment.

• We are here to help with specific COVID-19 legal issues including immigration
  questions, SCRA, mortgage forbearance, IRS tax/stimulus, divorce, ERDs etc.

• We also wanted to highlight some of the recent changes to the German Traffic Laws
  that Soldiers and their Family Members should be aware of.
    • The biggest one is for not forming the “Rettungsgasse” (emergency rescue
       lane) or the unauthorized use of the emergency rescue lane. These offenses
       will now be punished with a fine of €240-340, as well as losing your license for
       1 month and 2 points on your drivers license. Make sure you move over to let
       the emergency personnel through traffic!
    • The additional speeding fine and changes are in the table in the next slide.

Commercial: 09802-83-2103, DSN: 467-2103
E-mail: usarmy.ansbach.jmtc.list.ansbach-legal-assistance@mail.mil

POC: Ms. Nist 09802-83-2103                 72
UNCLASSIFIED

                      USAHC
           Ansbach Legal      Ansbach
                         Assistance Office
           German Catalogue of Fines / Speeding (as of 28 April 2020)
                                 ( ) changed as of 28 April 2020       *up to 55 EUR at first charged as a warning fee
                                     standard rate / points        Suspension            standard rate / points           Suspension
                 exceedance
                                           (in town)                (in town)                (out of town)               (out of town)

                 up to 10 km/h      30 €    (previously 30 €)*     -                   20 €     (previously 15 €)*       -

                 11-15 km/h         50 €    (previously 50 €)*     -                   40 €     (previously 25 €)*       -

                 16-20 km/h         70 €    (previously 70 €)      -                   60 €     (previously 35 €)        -

                 21-25 km/h         80 €/ 1 point                  1 month             70 €/ 1 point                     -

                 26-30 km/h         100 €/ 1 point                 1 month             80 €/ 1 point                     1 month

                 31-40 km/h         160 €/ 2 points                1 month             120 €/ 1 point                    1 month

                 41-50 km/h         200 €/ 2 points                1 month             160 €/ 2 points                   1 month

                 51-60 km/h         280 €/ 2 points                2 months            240 €/ 2 points                   1 month

                 51-60 km/h         480 €/ 2 points                3 months            440 €/ 2 points                   2 month

                 51-60 km/h         680 €/ 2 points                3 months            600 €/ 2 points                   3 month

  If you receive a German ticket and have questions please contact us at
  Commercial: 09802-83-2103, DSN: 467-2103
  E-mail: usarmy.ansbach.jmtc.list.ansbach-legal-assistance@mail.mil
POC: Ms. Nist 09802-83-2103                                                73
UNCLASSIFIED

            Exchange
             BUY ONLINE PICKUP CURBSIDE
                                   What is Buy Online Pick Up Curbside?
                                   Buy Online Pickup Curbside is an extension of the Buy Online Pickup In-Store (BOPIS)
                                   click-to-brick program. It allows customers to purchase merchandise online at
                                   shopmyexchange.com, and pick it up at their local Exchange main store.

                                   The goal of the curbside pickup program is to provide customers with continued support,
                                   with greater convenience and minimal interruption to the Exchange shopping experience

                                   Prioritizing Health and Safety
                                   In light of the current situation concerning COVID-19, the Exchange has taken measures
                                   to ensure the safety of its customers and associates. The implementation of curbside
                                   pickup assists the Exchange in promoting strict social distances in line with health
                                   guidelines,
                                   as established by local installation commanders and the Centers for Disease Control and
                                   Prevention (CDC).

                                   How it works
                                   The program works similarly to the original BOPIS program.
                                   • Customers select and pay for their merchandise from shopmyexchange.com, selecting
                                     their desired Exchange location for pickup.
                                   • The customer is notified when their merchandise is ready for pickup via email.
                                   • Customer waits at the designated parking spots, reserved for curbside pickup.
                                   Customers are instructed to remain in their vehicles and to minimize close
                                   contact with
                                   Exchange associates, as much as possible.

POC: Mr. Zottolo, 09802-958-1649                 74
UNCLASSIFIED

           Defense Commissary Agency
                                Defense Commissary Agency

                        Special Hours                    Normal Operating Hours
                                                         Sunday – 1000-1800
                                                         Monday –Closed
           Memorial Day – Monday, May 25
                                                         Tuesday – 1100-1900
                                                         Wednesday – 1100-1900
     & Tuesday, May 26 - Closed
                                                         Thursday – 1100-1900
                                                         Friday – 1100-1900
                                                         Saturday – 1000-1800
                                                         Department Telephone Numbers
                                                         Customer Service: DSN 467.7040
                                                         Grocery Manager: DSN 467.7073
                                                         Meat: DSN 467.7074
                                                         Deli/Bakery: DSN 467.7030
                                                         Produce Manager: DSN 467.7075
                                                         Administrative Assistant: DSN 467.7061
                                                         Store Administrator: DSN 467.7063
                                                         Guest Rules
                                                         Visitors will not be allowed to enter the commissary until further notice.
                                                         Special Order Information
                                                         Please place special orders involving large quantities of food at least
                                                         one week before your event.

POC: Mr. Abrego 09802-83-7061                 75
UNCLASSIFIED

              Defense Commissary Agency
                                             Defense Commissary Agency
                                               Military resale unites to support service members
                                                           during COVID-19 pandemic
                                                                                                          DeCA Corporate Communications | Kevin L. Robinson | kevin.robinson@deca.mil
                                                                                                          NEXCOM Public Affairs | Courtney Williams | courtney.williams@nexweb.org
                                                                                                          AAFES Public Affairs | Julie Mitchell | mitchelljul@aafes.com
                                                                                                          MCX Public Affairs | Bryan Driver | bryan.driver@usmc-mccs.org
                                                                                                          CGX Public Affairs | Scott Poteet | scott.poteet@cgexchange.org

  FORT LEE, Va. -- During the unprecedented COVID-19 pandemic, the military resale community stands united in its commitment to support service members and families who rely on
  exchanges and commissaries for goods and services. (Watch now: collaborative COVID-19 response)

  Around the world, the Army & Air Force Exchange Service (AAFES), Navy Exchange Service Command (NEXCOM), Marine Corps Exchange (MCX) and Coast Guard
  Exchange (CGX) are mission essential, while the Defense Commissary Agency (DeCA) is mission critical. All told, military resale supports Warfighters and their families with
  300 main exchanges, 236 commissaries (more than 6,700 facilities) in nearly 40 countries.

  The joint buying alliance, signed in early 2019, has enabled exchanges and commissaries to significantly increase orders for high demand items such as cleaning and
  hygiene products during the pandemic by sharing sources and leads for constrained products.
  Additional recent protective measures instituted by military resale to keep communities safe include:
   Cleaning and disinfecting stores and restaurants.
   Reducing/changing hours for thorough cleaning and restocking.
   Deploying signs to remind shoppers of physical distancing guidelines, and in many cases, marking the floor to ensure shoppers keep 6 feet of distance while waiting in
     line.
   Serving grab-and-go meals to military children engaging in virtual learning in South Korea, Japan, Okinawa, Europe and Guantanamo Bay. More than 10,000 meals
     have been served during the pandemic.
   Encouraging “cashless” transactions.
   Canceling special in-store events to reduce crowds.
   Working with MILITARY STAR® cardholders individually on hardships. Cardholders can email militarystar@aafes.com for information.

POC: Mr. Abrego 09802-83-7061                                                          76
UNCLASSIFIED

            Defense Commissary Agency
                                  Defense Commissary Agency
 “AAFES is fully nested with installation commands to ensure alignment with the Army and Air Force missions,” said AAFES
 Director/CEO Tom Shull. “Our team stands with military families around the world during this challenging time. Never has the
 benefit we are honored to provide Soldiers and Airmen been such a force multiplier in protecting the force.”

 During the pandemic, AAFES is:

 Deploying mobile field Exchanges (MFEs), including a 53-foot store on wheels at the Army field hospital at the Javits Center in
 New York City to support 3rd Expeditionary Sustainment Command Soldiers, National Guard members and civilian medical
 personnel. Two additional MFEs are also operating at Joint Base San Antonio-Fort Sam Houston and Fort Benning.

 • Distributing face masks for customer-facing and distribution center associates.
 • Installing acrylic shields at points of sale and customer service areas.
 • Offering buy online, pick up in store service.
 • Piloting curbside pickup.
 • Instituting personal shopping for quarantined Soldiers and Airmen.
 • Offering takeout service at restaurants.
 • Discontinuing the use of reusable cups at food facilities.
 • Training food service workers on safety, cleanliness and personal hygiene; reviewing and following food safety and hygiene
   measures.
 • Updating store hours in real-time on ShopMyExchange.com and social media channels.

POC: Mr. Abrego 09802-83-7061                                    77
UNCLASSIFIED

             Defense Commissary Agency
                                    Defense Commissary Agency
 Actions taken by the commissaries are:
 • Mandating all customers and patrons entering a store wear a face covering for the protection of all.
 • Installing Plexiglas sneeze shields in all regular checkout lanes to add protection for customers and cashiers.
 • Wiping down checkout areas, product display cases, restrooms and shopping carts with disinfectant, and practicing routine hand washing
   and other basic sanitation measures to avoid spreading germs.
 • Enabled touchless credit card processing eliminating the need for the customer to sign.
 • Asking customers to scan their own ID cards so cashiers can provide them touchless transactions.
 • Securing supplies and personal protective equipment for frontline store employees. The agency is distributing masks and gloves to stores
   as fast as possible.
 • Discontinuing the use of shopper provided reusable bags.
 • Allowing only authorized customers – this includes disabled veterans with VHIC cards – will be able to enter a commissary. Visitors will no
   longer be allowed to accompany authorized customers and 100% ID check is in place.
 • Using critical hire authority to fast-track the hiring of store employees needed to help keep stores properly staffed.
 • Using store discretion in placing item purchase limits necessary to help maintain stock availability.
 • Activated its emergency operations center to mobilize the agency’s support to its 236 stores worldwide.
 • Supporting agent shopping service at local commissaries where installation leaders establish a process to recruit volunteers and connect
   them with the customers who need this service.
 • Canceling special events such as the spring sidewalk sales, in-store product demonstrations (including DeCA’s free coffee program), group
   tours, vendor-sponsored events and Month of the Military Child activities such as the coloring contest in order to discourage group
   gatherings.
 • Working jointly with installation leadership and public health personnel to implement risk reduction practices such as one-way aisles,
   designated store hours, and limiting the number of patrons in the store.
 • Increasing the number of airlifts to supply our OCONUS stores, especially in the hardest hit areas.

 The military resale family stands with military families. The exchanges and commissaries are all in for those who serve.
 About Military Resale: Military resale, which includes the Army & Air Force Exchange Service (AAFES), Navy Exchange Service Command
 (NEXCOM), Marine Corps Exchange (MCX), Coast Guard Exchange (CGX) and Defense Commissary Agency (DeCA), supports service
 members, military families, retirees and Veterans with good and services at military-exclusive pricing.

POC: Mr. Abrego 09802-83-7061                                         78
UNCLASSIFIED

Non-Federal Entities
(External Organizations)

              79
UNCLASSIFIED

                 Ansbach Spouses & Civilians Club

                               UNCLASSIFIED
POC: asccpresident@gmail.com        80
UNCLASSIFIED

               Ansbach Spouses & Civilians Club

POC: Evelyn Smith asccpresident@gmail.com   UNCLASSIFIED
                                                 81
UNCLASSIFIED

               Ansbach Spouses & Civilians Club

               The community is our priority, we want to make sure everyone is safe.
                       Please be aware our donation bin is also closed.
                                  Thank you for understanding.

POC: Evelyn Smith asccpresident@gmail.com    UNCLASSIFIED
                                                  82
UNCLASSIFIED

                             Your Safety is Our Priority
To protect the well-being and safety of our members and staff during this time, we strongly
encourage transacting with us through online and mobile banking.

            Branch visits are by appointment only
                     until further notice.
           To schedule an appointment, please call 09802-8680 or DSN 467-2556
                           or visit servicecu.org/appointment .

Branch Location                    Hours of Operation              ATM Locations
Katterbach Kaserne Building 5823   09:00 - 17:00 Monday – Friday   • Katterbach Kaserne Building 5823
Phone: 09802-8680/DSN 467-2556     Closed on US federal holidays   • Urlas - Building 8135

                                            UNCLASSIFIED
                                                 83
UNCLASSIFIED

                                       Community Bank

                         Community Bank is here to help you !
   Ansbach Banking Center (Building #5824)
        •       Monday-Wednesday & Friday: 09:00 – 16:00
        •       Thursday: 11:00 – 18:00
        •       Phone: CIV: 09802-95030 DSN: 467-2122
        •       ATM Locations: Banking Center – Bldg. #5824
                URLAS Shopping Center Bldg. #8135
                Bismarck Kaserne Bldg. #5843D
            •   Online banking: www.dodcommunitybank.com

   Illesheim Banking Center (Building #6532)
        •       Monday - Friday: 09:00 – 16:00
        •       Phone: CIV: 09841-8791 DSN: 467-4540
        •       ATM Locations: Banking Center – Bldg. #6532
                Gas Station - Bldg. #6528
        •       Online banking: www.dodcommunitybank.com

                                                                        Closed on German Holidays
                                                                        Open on American Holidays

                                                         UNCLASSIFIED
POC: 09802-95030                                              84
UNCLASSIFIED

                   Community Bank

                        UNCLASSIFIED
POC: 09802-95030             85
UNCLASSIFIED

             Submit Your Questions!!
Survey Cards

https://ice.disa.mil/index.cfm?fa=card&sp=141837&s=158&dep=*DoD

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UNCLASSIFIED

       The Next CLIF
Virtual Housing Focused CLIF
         3 June 2020

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