Competitive Integrated Employment for Individuals with Disabilities - March 23-24, 2015
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Competitive Integrated Employment
for Individuals with Disabilities
March 23-24, 2015
Steve Pemberton
Chief Diversity Officer
Walgreens
The Journey
We built our strategy on three pillars
I II III
Jobs and We would create
expectations All employees a sustainable
would be the would be held to model that fit our
same for the same work operational,
employees standards, for the human resources,
whether they had same pay and other critical
a disability or not standards
3The Journey
2007 Today
2007 2009 2010 2012 2015
• Andersen SC • Windsor CT • REDI Store • USBLN • People with
DC opens DC opens Pilot Employer of disabilities
the Year make up
• Nation-wide nearly 12% of
REDI Launch our
Distribution
Center
workforce
• 30% Fewer
accidents
• 30% Lower
absenteeism
4The Journey Continues - REDI
• Success from the DC program
provided confidence to expand into
retail stores
• REDI provides on-the-job training for
people with disabilities in our stores
• Positions include retail experience for
our customer service associate
positions
• Work with external agencies to fund
and facilitate the training program
• Results include more than 500
trained and more than 150
individuals with disabilities hired
5Programs
Programs • Transitional Work Group – Distribution center 12-18 week training program • Retail Employees with Disabilities Initiative (REDI) – In-store 4-6 week training program
Transitional Work Group (TWG)
Experience
Successful
Phase 2: Paid Completion of
Phase 1: Unpaid On-the-Job Program:
Pre-Screening Training
Training Eligible to Apply
(temp to hire) for Open
Positions
• 15,30,45 day • 15, 30, 45 day
evaluations evaluationsTWG Experience • TWG facilitated by agency job coaches 100% during unpaid training • Employed temp to hire workers during the paid OJT phase are paid by Walgreens • Distribution centers target about 50% of hires to be people with disabilities • Distribution centers only align TWG with hiring needs • One TWG class consists of no more than 12 TWG candidates
REDI
Job Coach Extern Walgreens
Funder Agency
Pays agency to Provides all Trains externs Registered by Provides training
provide training necessary signatures agency or funder site and curriculum
and documentation
for registration
(CSA only)
May screen externs Provides
prior to registration coaching for the Learns tasks of a
Submits proposals to duration of the CSA Trains the job coach
execute REDI training
May provide input training per location
on agency selection Apply for the job Co-trains externs on
Registers job Provides SM with cash registers
coaches & externs input on extern
post-training Become a WAG
evaluation team member if Oversees the
hired training process for
the duration
Can hire qualified
externsKey Stakeholder: District Manager
/ Store Manager
1. DM designates REDI 7. Trains job coach in-store
6. REDI Team awards the
stores before externs enter the
proposal
training
5. REDI Team loads start
2. SM agrees to host REDI dates to post on 8. SM provides written
training. Determines best WalgreensREDI.com evaluation on each extern
start date (4 weeks lead and submits online.
to notify agencies to
time) Renders hiring
submit proposals recommendation.
4. SM emails request to
REDI@walgreens.com with
3. SM contacts DM for
approval desired session start
date(s)
©2013 Walgreen Co. All rights reserved. 11REDI Program to Date
2012-2015
Total Externs Trained 784
Total Sessions Hosted 433
Recommended for Hire 67%
*Based on REDI trainees evaluated
Number of Hires 165
Number of Markets 21
Number of Districts 69
Number of Stores 162
Number of States 210
50
100
150
200
Wisconsin 250
Minneapolis
Oklahoma
St. Louis
Western
Pacific NW
Phoenix
Denver
New York/Connecticut
Chicago South - Mkt 10
Chicago North - Mkt 04
Boston
DC/Delaware
Eastern
Indianapolis
Externs Trained
Region & Market
Michigan/Western NY
Ohio
New Jersey/Pennsylvania
Dallas
Tennessee
# Externs Trained
Houston
Southern
Carolinas
# Hires
OrlandoLessons Learned • Since 2012, field store operations have submitted 1,142 REDI training session requests. – 848 (74%) of these sessions have been cancelled. • Available agency support lags behind demand to hire more individuals with disabilities • Over 200 agencies have registered with REDI; however, only 40% are active. • Leverage technology as much as possible
The Gateway:
www.walgreensREDI.com
©2013 Walgreen Co. All rights reserved. 15Lessons Learned
• Agencies need to take more of a business approach
• Efforts need to align with business hiring needs
• Funding sources can be compromised
– IL funding push towards long term services for
significantly disabled v. short term training such as REDI
– TX temporarily suspended funding to assess need for
OJT pre-employment compensationAdvocacy
• Hosted New England Workplace Inclusion &
Equality Summit
– sheltered workshops paying IWD below minimum wage
– attendees included business leaders, IWD, provider
representatives, and community partners from across nine states
• High level support of US Business Leaders Network
• ADA 25 – Chicago engagement
• Support AAPDThank You
You can also read
