CORPORATE SOCIAL RESPONSIBILITY - LINQ
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CORPORATE SOCIAL RESPONSIBILITY
TABLE OF CONTENTS INTRODUCTION 3 OUR CSR VISION 4 OUR CSR APPROACH AND REFERENCES 4 ENVIRONMENTAL MATTERS 5 ACTIVELY PROTECTING THE CLIMATE 5 MINIMISING ENVIRONMENTAL IMPACT IN OUR OFFICE OPERATIONS 6 SOCIAL MATTERS 7 EMPLOYEE AND HUMAN RIGHTS MATTERS 7 OUR PEOPLE 7 COMPLIANCE WITH THE UN GUIDING PRINCIPLES CONCERNING HUMAN RIGHTS 9 EMPLOYEES 9 SUBCONTRACTORS AND CONSULTANTS 9 COMMUNITIES 9 ANTI-CORRUPTION AND BRIBERY MATTERS 10 ZERO TOLERANCE IN THE FIGHT AGAINST CORRUPTION 10 CODE OF CONDUCT AND BUSINESS ETHICS 10 ! 2
Title of the document: Corporate Social Responsibility
Document No. 0002
! Version: I.1
Effective Date: 15 March 2015
! Applicable to: All LINQ Companies
Status: COMPANY PROPRIETARY
INTRODUCTION
Corporate Social Responsibility (CSR) is crucial to the LINQ family of companies
and its values.
LINQ and its affiliates, including but not limited to ERYS Group and LINQ Experts,
are committed to behaving ethically, safeguarding the environment and building
positive links with the communities and environments where we operate.
Our goal is to create conditions of safety and security, including in hostile
environments, to enable our clients to pursue the balanced and effective
development of their activities.
Our operations and offices around the world have an impact on thousands of
people. We strive to ensure that this impact is positive for all our stakeholders:
employees, clients, shareholders, subcontractors, local communities and
populations, and public authorities.
All our actions are guided by the principles of sustainability. We strongly believe
that only by combining political and economic progress with social responsibility,
ecological balance and ethical behaviour will current and future generations be
able to lead secure and dignified lives.
This belief guides our work. To support it, we conceived these Corporate Social
Responsibility Guidelines, which define our vision and approach and will be the
basis of an annual LINQ CSR report, drawn up in accordance with the most
advanced international rules and guidelines1.
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1
LINQ intends to comply with the European Directive on non-financial and diversity information disclosure by certain large
undertakings and groups: Directive 2014/95/EU of the European Parliament and of the Council of 22 October 2014.
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3Title of the document: Corporate Social Responsibility
Document No. 0002
! Version: I.1
Effective Date: 15 March 2015
! Applicable to: All LINQ Companies
Status: COMPANY PROPRIETARY
The principles set out in this document, together with our accompanying Code of
Conduct and Business Ethics, provide a framework to guide all LINQ affiliates in
the implementation of their work and operations.
OUR CSR VISION
LINQ regards Corporate Social Responsibility as a main part of our business
strategy. Security cannot be delivered as an entirely external intervention but
requires a broader approach based on working with local populations rather than
simply protecting against threats.
LINQ and its affiliates support a socio-economic approach to delivering security
services, based on creating value for all stakeholders, including local
communities. LINQ companies take responsibility for the effectiveness and the
quality of their work, for their staff, and for society and the environment.
LINQ experience is that the correct observance of our ethical and CSR rules has a
real impact on the working lives of our personnel and on the local communities
where we operate. It is therefore crucial to strictly monitor the observance of
these rules in order to ensure they are properly applied.
Responsibility for developing corporate sustainability is located at top
management level. Compliance with our policies is monitored by the LINQ CAP
Strategic Committee.
OUR CSR APPROACH AND REFERENCES
LINQ and its affiliates focus on five main CSR subjects:
> Environmental matters
> Social matters
> Employee matters
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4Title of the document: Corporate Social Responsibility
Document No. 0002
! Version: I.1
Effective Date: 15 March 2015
! Applicable to: All LINQ Companies
Status: COMPANY PROPRIETARY
> Human Rights matters
> Anti-corruption and bribery matters
These areas of action have been developed on the basis of a number of
voluntary commitments at international level, underlining our determination to
adhere to the principles of corporate sustainability.
The key voluntary commitments and standards that guide LINQ’s work include:
> The United Nations Global Compact
> The Universal Declaration of Human Rights, the UN human rights
covenants, the European Convention on Human Rights and the UN
Guiding Principles on Business and Human Rights
> The International Labour Organization’s Declaration on Fundamental
Principles and Rights at Work and its Follow-up
> The Voluntary Principles on Security and Human Rights
> ICoC – International Code of Conduct for Private Security Service Providers
ENVIRONMENTAL MATTERS
As a participant in the global economy, LINQ has a role to play in protecting the
environment.
A basic principle that LINQ and its affiliates respect in all its activities is the need
to deal responsibly with the environment and natural resources.
ACTIVELY PROTECTING THE CLIMATE
We are committed to protecting the world’s climate and environment. As part of
our systematic approach to sustainability issues, LINQ companies must set
themselves ambitious targets, which should be regularly reviewed and refined.
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5Title of the document: Corporate Social Responsibility
Document No. 0002
! Version: I.1
Effective Date: 15 March 2015
! Applicable to: All LINQ Companies
Status: COMPANY PROPRIETARY
LINQ companies must make all efforts to reduce the intensity and the production
of greenhouse gas, with the aim that our offices should be carbon-neutral by
2020.
In order to achieve this, LINQ companies are significantly reducing their CO2
emissions, using renewables instead of fossil fuels and offsetting unavoidable
emissions.
The specific steps that we are taking include:
> Introducing certified green electricity at our offices according to national
legislations
> Using modern conference technology to reduce the need for business
travel to a minimum
> Encouraging staff to use the train for business trips for short distances
> Providing staff at our offices with travel passes that enable them to travel
by public transport at reduced cost
> Replacing corporate vehicles with small vehicles with hybrid or electronic
technologies
MINIMISING ENVIRONMENTAL IMPACT IN OUR OFFICE OPERATIONS
In our procurement of goods and services, LINQ companies must be careful to
consider the environmental and social impacts of their choices. For instance, we
should use environmentally friendly office materials and energy-efficient
computers.
Several actions can be listed as examples of our efforts to reduce our
environmental impact:
> Replacing paper payslips with equivalent electronic services
> Increasing the monthly number of electronic invoices
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6Title of the document: Corporate Social Responsibility
Document No. 0002
! Version: I.1
Effective Date: 15 March 2015
! Applicable to: All LINQ Companies
Status: COMPANY PROPRIETARY
> Creation of an online recruitment tool, the website www.linqexperts.com,
helping to significantly reduce the amount of paper CVs and resumes
circulating within our offices
SOCIAL MATTERS
LINQ companies should encourage their people to use their expertise, skills and
time to respond effectively to the needs of the local communities in which they
operate. Examples of this approach include:
> As part of the LINQ Corporate Social Responsibility program, in 2014
LINQ’s Board of Directors decided to invest in several projects dedicated
to improve the living conditions of certain local communities
> LINQ and its affiliates support their employees in participating in several
charity runs and volunteer projects. Specific partnerships with non-profit
organisations, aimed at creating shared value and helping communities,
will be established by 2016.
EMPLOYEE AND HUMAN RIGHTS MATTERS
OUR PEOPLE
People are at the heart of LINQ’s corporate social responsibility approach, both at
central and local level. LINQ aims to support its people from the moment they
join one of our affiliates and throughout their career within the Group.
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7Title of the document: Corporate Social Responsibility
Document No. 0002
! Version: I.1
Effective Date: 15 March 2015
! Applicable to: All LINQ Companies
Status: COMPANY PROPRIETARY
LINQ and its affiliates are committed to fair human resources (HR) policies based
on:
> Gender Balance and Non-discrimination
> Implementation of the fundamental conventions of the International
Labour Organisation
> Providing good working conditions
> Social dialogue
> Health and safety at work
> Supporting local communities
Ethical policies relevant to these areas are described in the LINQ’s Code of
Conduct and Business Ethics.
A particularly important HR factor for LINQ is diversity. By encouraging an open-
minded attitude towards others, acceptance of diversity cultivates solidarity and
ensures cohesiveness and effectiveness within our teams, which operate in
various contexts and environments and are continuously in contact with people
from different backgrounds.
LINQ companies must make every effort to ensure that differences between
people act not as a brake but as a driver of individual fulfilment and collective
creativity.
Whether through our recruitment processes, which must exclude discrimination
of any kind, or by increasing training opportunities for our employees, among
other initiatives, LINQ companies must strive to develop the skills and potential of
every employee.
LINQ companies should seek where possible to employ local people and
transfer know-how in areas where they operate in order to support local
communities and economies.
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8Title of the document: Corporate Social Responsibility
Document No. 0002
! Version: I.1
Effective Date: 15 March 2015
! Applicable to: All LINQ Companies
Status: COMPANY PROPRIETARY
COMPLIANCE WITH THE UN GUIDING PRINCIPLES CONCERNING HUMAN RIGHTS
EMPLOYEES
LINQ promotes and respects the dignity and rights of its employees by applying
a committed and responsible human resources policy.
All staff of LINQ companies are required by LINQ’s Code of Conduct and
Business Ethics to show strict respect for human rights in their work.
SUBCONTRACTORS AND CONSULTANTS
Respecting human rights forms part of the commitments expected of LINQ
suppliers and subcontractors. Specific guidelines are presented in LINQ’s Code
of Conduct and Business Ethics.
COMMUNITIES
LINQ companies should seek to employ local people, to work with local
communities and to develop partnerships with them. We should try to ensure
our projects are fully understood and accepted by local leaders.
LINQ companies should seek to enhance financial inclusion in communities
where they operate, including through the provision where appropriate of micro-
credits, as a means of underlining our support for local communities and getting
to know them better.
LINQ companies should also use local products as far as possible, and try to
protect and improve the local environment.
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9Title of the document: Corporate Social Responsibility
Document No. 0002
! Version: I.1
Effective Date: 15 March 2015
! Applicable to: All LINQ Companies
Status: COMPANY PROPRIETARY
Support for local communities is not just part of LINQ’s ethical approach, it is also
the most effective policy from a business point of view. We should seek to
ensure that it is a win-win situation for the local community and us.
ANTI-CORRUPTION AND BRIBERY MATTERS
ZERO TOLERANCE IN THE FIGHT AGAINST CORRUPTION
LINQ’s approach is based on clearly defined principles that have been set out in
our Code of Conduct and Business Ethics: LINQ and its affiliates reject bribery
and corruption in all forms, whether public or private, active or passive.
LINQ intends to reaffirm its support for the OECD Guidelines for Multinational
Enterprises and the United Nations Global Compact, whose 10th Principle invites
companies to act against all forms of corruption.
LINQ has appointed an Officer within the leadership team to serve as primary
interface for employees who may have questions relating to the Code, with
particular attention to corruption concerns.
LINQ companies must support this approach by training and awareness
initiatives, including training seminars and special presentations on corruption
prevention. Such initiatives must be implemented by 2016.
CODE OF CONDUCT AND BUSINESS ETHICS
LINQ’s ethical approach is set out fully in its Code of Conduct and Business
Ethics2.
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2 !Refer to the LINQ Code of Conduct and Business Ethics.!!
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10Title of the document: Corporate Social Responsibility
Document No. 0002
! Version: I.1
Effective Date: 15 March 2015
! Applicable to: All LINQ Companies
Status: COMPANY PROPRIETARY
Ethical conduct is paramount within our business approach: our success will be
determined not only by the quality and the price of our services, but also by our
integrity and our good reputation.
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