Countywide Parish Engagement Event - Thursday 26th November We will commence promptly at 18:05. If you have a question, please - Superfast Essex

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Countywide Parish Engagement Event - Thursday 26th November We will commence promptly at 18:05. If you have a question, please - Superfast Essex
Countywide Parish
Engagement Event
Thursday 26th November

We will commence promptly at 18:05. If you have a question, please
 enter this in the Q&A section, along with your name and parish.
Countywide Parish Engagement Event - Thursday 26th November We will commence promptly at 18:05. If you have a question, please - Superfast Essex
Superfast Essex Team and Partners

Connie Kerbst, Senior Programme Manager             Tony Smith, General Manager
Douglas Parrant, Data & Contracts Manager           Sophie Winter, Community
                                                    Engagement Manager
Lois Harris, Programme Communications
Manager                                             Emma Wood, Regional Programme
                                                    Manager
Joshua Mews, Programme Communications
Officer
Laura Walkinshaw, Programme
Communications Officer                              Kieran Wines, Partnerships Manager

Paul Wehren, Programme Management                   James Apps, Regional Programme
Officer                                             Manager

                               Ian Frost, Project Director
Countywide Parish Engagement Event - Thursday 26th November We will commence promptly at 18:05. If you have a question, please - Superfast Essex
Agenda
1. Welcome
  Cllr Lesley Wagland, Deputy Cabinet Member for Infrastructure and Superfast Essex
  Steering Board Chairman, ECC

2. Superfast Essex Programme Update
   a) Openreach Fibre Rollout Update
        Kieran Wines, Partnerships Manager, Openreach

   b) Gigaclear Fibre Rollout Update
        Tony Smith, General Manager, Gigaclear

3. Broadband Outlook for Essex
   Connie Kerbst, Superfast Essex Senior Programme Manager, ECC

5. Communications Overview
   Lois Harris, Superfast Essex Programme Communications Manager, ECC

6. Q&A
   Q&A Panel, to be chaired by Cllr Lesley Wagland, ECC
Countywide Parish Engagement Event - Thursday 26th November We will commence promptly at 18:05. If you have a question, please - Superfast Essex
Openreach Fibre Rollout Update
Kieran Wines
Partnerships Manager
Countywide Parish Engagement Event - Thursday 26th November We will commence promptly at 18:05. If you have a question, please - Superfast Essex
Agenda
 Welcome

• Introductions
• About Openreach and our strategy
• Building full fibre broadband in Essex
• General overview of the BDUK programmes
• Phase 3 and 4a Progress
• Phase 4b Progress
• Community Fibre Partnerships
Countywide Parish Engagement Event - Thursday 26th November We will commence promptly at 18:05. If you have a question, please - Superfast Essex
Building full fibre in areas that are harder to reach
It’s a key part of Openreach's strategy
• We know FTTP is vital to economic and social
  levelling/recovery across the UK and this has
  become even more apparent with the impacts
  of COVID-19.

• At Openreach, we are more than just a ‘city’
  Fibre builder.

     • Announced commercial investment in
       >200 harder to reach locations.

     • ¼ of our planned FTTP footprint will cover
       harder to reach locations.

• We’re enacting Inventive engineering
  approaches being tested to understand
  deployment at scale.
Countywide Parish Engagement Event - Thursday 26th November We will commence promptly at 18:05. If you have a question, please - Superfast Essex
Our strategy
Driving the UK’s digital revolution, delivering for UK plc…

                                                                         Extend the ultrafast rollout through
  Deliver a step change in customer   Going beyond UK Government’s 95%    our funded BDUK and commercial
                service                        superfast target                     programmes
Countywide Parish Engagement Event - Thursday 26th November We will commence promptly at 18:05. If you have a question, please - Superfast Essex
Broader Coverage
Our build in Essex
Overview
We have worked with Essex County Council to improve the speeds of over 140k homes
and businesses across the county over the last nine years and we're not stopping there.
Our funded build continues across our Phase 3 and 4 contracts in addition to our own
commercial investment in the county as part of our Fibre First programme.

We continue to invest in our network to expand it into ‘not-spots’ – more than any other
private sector company, but with the increased rurality of build, we are seeing a higher
degree of civils work, many of which require lengthy road closures and complex traffic
management to complete. This unfortunately does lead to delays with the completion of
the project, but we are working through a joint plan with Essex County Council to help
keep these delays to a minimum.

We’re continuing to work with industry and government departments to understand how
we can support the government's ambition to a fully fibred nation and in turn have
recently announced a £12 billion investment to bring Full Fibre to 20 million homes and
businesses by the mid-late 2020s, and this is in addition to the work we currently do with
Government-funded programmes.
Countywide Parish Engagement Event - Thursday 26th November We will commence promptly at 18:05. If you have a question, please - Superfast Essex
Our commercial programmes
  We continue to invest in full fibre across the county through our Fibre First programme
• We’ve announced a £12 billion investment to bring Full Fibre
  to 20 million homes and businesses by the mid-late 2020s
  and this is in addition to the work we currently do with
                                                                     Commercial Rural Build Locations
  Government-funded programmes. This is in addition to our
  Fibre Cities programme delivering to Billericay, Brentwood       North Weald    Sheering     Southminster

  and Chelmsford.                                                    Great        Hullbridge     Maldon
                                                                    Wakering
• This includes 11 exchange areas within the county and
                                                                    Rayleigh      Rochford     Burnham On
  covers tens of thousands of premises.                                                          Crouch
• We’ve already successfully built to 3.5m and in July this year   Latchingdon     Nazeing

  announced that we’ll build to a further 3.2m premises in
  “harder-to-reach” areas to ensure we get a balanced build
  across rural and urban areas.

• This is in addition to our commercial investments on CFP
  schemes.
Countywide Parish Engagement Event - Thursday 26th November We will commence promptly at 18:05. If you have a question, please - Superfast Essex
Superfast Essex Programme – Phase 3 Status Update
Phase 3 & 4a - Maldon, Rochford, Castle Point, Basildon and Tendring. Basildon and Braintree
districts.

Our Phase 3 and Phase 4a programmes have faced challenges through their delivery. These
involved delivering to harder to reach rural locations, most of which was through full fibre FTTP,
which has become increasingly difficult with the impacts of the Covid-19 Pandemic. We have
introduced new ways of working to keep our engineers and the public safe in line with the
current UK Government guidelines.

We also faced a number of data challenges, where improvements to our datasets and mapping
with Ordinance Survey caused a number of data challenges as to which properties were eligible
for state aid intervention in the programme. This led to a reduction in the overall number of
premises delivered within this programme, but still covers more than 12,500 premises.

We have seen increased requirements for civils work, traffic management and permits to work in
the road which naturally brings with it longer lead times to complete.

We have also completed a number of build to MDU’s (flats etc) which have presented their own
sets of challenges, particularly during COVID with gaining access and permissions to work
internally. We are now ahead of the curve and leading the way with MDU delivery in Essex.

We are working hard to close out these contracts and only have 2,013 address left to deliver,
which we’re expecting to complete by March 2021.
Superfast Essex Programme – Phase 4 b
Phase 4b

Our Phase 4b programme started earlier this year and involves delivering to our next
stage of rural build across Brentwood, Chelmsford, Harlow, Uttlesford, Castlepoint,
Colchester, Maldon, Rochford, Tendring and Thurrock.

This represents over 3,500 premises in total.

This includes delivery to premises which are DEFRA eligible, many of which are remote
businesses, farm units and harder to reach areas.

We have undertaken extensive pre-work to understand and mitigate any potential delays
through our build by the use of intrusive surveys, these allow us to plan up front for any
items which may not have been found until build work commenced.

The completion date for this work has been extended by 3 months due to the complexity
of the build and will push the date out to June 2021.

We are also working with Essex County Council to understand the feasibility of extending
this coverage further.
Community Fibre Partnerships
How to find out more

Visit: https://www.openreach.com/fibre-                    For more information, contact:
broadband/community-fibre-partnerships/

                                                                           Ryan Kuhl
                                                                           Regional Engagement Manager,
                                                                           Openreach
                                                                           ryan.kuhl@openreach.co.uk

Select your address:

                                                           Or

                                                                           Kieran Wines
Check your status and complete the form. You will be                       Regional Partnership Manager,
provided a reference and will be contacted with a quote.                   Openreach
This can take a few weeks.                                                 kieran.wines@openreach.co.uk
Gigaclear Fibre Rollout Update
Tony Smith
General Manager
CURRENT
COVERAGE AREA

300+
Communities now have
access to Gigaclear

30,000+
Customers and growing
WHY FTTP TECHNOLOGY
                      Capable of ‘Ultrafast’ speeds
                      1000Mbps (1 Gigabit)

                      Can transmit data over a
                      long distance – perfect for
                      this type of network

                      Reliable broadband signal.
                      Ideal for running all your
                      home wireless connectivity

                      Can handle multiple users
                      with multiple devices

                      Ability to manage very
                      high bandwidth devices
                      with no buffering
GIGACLEAR IN ESSEX
Phase 2b
Epping Forest District – 3,351 funded premises
ready for service – this phase was completed in
2018.
                                                                  LOT 3.2
Phase 3 – Lot 1                                         LOT 3.1
Uttlesford District - 1,623 out of 4,627 funded
premises ready for service so far – build
concluding in December 2021.

Phase 3 – Lot 2
Braintree District and Colchester Borough - 1,331
out of 3,796 funded premises ready for service        Phase 2b
so far – build concluding in December 2021.

                                                    LOT 4.1
Phase 4 - Lot 1
Epping Forest District – 226 out of 1,841 funded
premises ready for service – build concluding in
December 2021.
SECTION
B
S TUAI LR D
          T EI NR GS LT IHDEE
NETWORK
THE BUILD JOURNEY
Below is an outline of the key stages involved in delivering
ultrafast full fibre broadband to your community.
PHASE 3 LOT 1 – DECEMBER 2021

Live cabinet areas                    In build                                        To go into build
Birchanger                            Church End, Dunmow                              Little Walden
Stansted Mountfitchet                 Park Street                                     Takeley
Little Bardfield                      Stebbing                                        Takeley, Bishops Stortford
Debden Green                          Little Canfield                                 High Roding
Widdington                            Hatfield Broad Oak                              Dunmow Road, Braintree
Gaunts End                            Leaden Roding                                   Molehill Green
Howlett End                           Brick Kiln Drive, Dunmow
Ashdon
Little Chesterford                    •    3 cabinet areas 100% live.
                                      •    17 cabinet areas in build.
Wendens Ambo                          •    Of which, 10 have live premises which can order a service and network
Little Hallingbury                         build continues to enable the rest of the cabinet areas.
                                      •    6 builds left to go to complete validation and get sign off for build to
Howe Green                                 commence.
Molehill Green, Bishops Stort.                35% of white premises covered under this contract are now live
                   For the latest information on rollout dates, please visit: www.superfastessex.org/maps
PHASE 3 LOT 2 – DECEMBER 2021

Live cabinet areas                       In build                                        To go into build
Bocking West                             Colne Engaine                                   Tye Green
Cornish Hall End                         Sible Hedingham                                 Horkesley Heath
Great Saling                             Langham Moor                                    Bures
Ridgewell                                                                                Wormingford
Panfield                •    Challenges with contractor and Covid-19.
                                                                                         Colne Engaine, Colchester
Great Notley            •    Strengthening supply chain across the patch.                High Garrett, Braintree
                        •    1 cabinet area 100% live.
Row Green               •    12 cabinet areas in build
                                                                                         Tikley Road, Colchester
Great Henny             •    Of which, 9 have live premises which can                    White Colne, Colchester
                             order a service and network build continues to
Gosfield, Halstead           enable the rest of the cabinet areas.                       Terling, Chelmsford
Swan Street             •    11 completing validation.                                   Churchill Avenue, Halstead
                                                                                         White Horse Avenue, Halstead
      35% of white premises covered under this contract are now live

                      For the latest information on rollout dates, please visit: www.superfastessex.org/maps
LOT 4A – DECEMBER 2021

Live cabinet areas                         In build                                        To go into build
Chipping Ongar South                       Dobbs Weir                                      Chingford Green
Chipping Ongar North                       Hastingwood 2                                   High Beach
Epping Upland                              Infill                                          Chigwell
                                                                                           North Weald Basset
                                                                                           Sewardstone
   •    On track to complete.                                                              Aimes Green
   •    5 cabinet areas in build                                                           Nine Ashes
   •    Of which 3 have live premises which can order a service and
        network build continues to enable the rest of the cabinet areas.                   Holyfield/Bumbles Green
   •    7 completing validation.
                                                                                           Blackmore
       12% of white premises covered under this contract are now live                      Lower Nazeing
                                                                                           Waltham Abbey
                                                                                           Coopersale
                                                                                           Epping
                        For the latest information on rollout dates, please visit: www.superfastessex.org/maps
ESSEX COMMERCIAL

Live cabinets:                                   Outstanding:

                                                 • Arkesden
•   Manuden
                                                 • Roydon 1
•   Clavering
                                                 • Roydon 2
•   Rickling Green
•   Duddenhoe End
•   Roydon Hamlet
•   Bumbles Green
•   Upshire

• Existing network designs under review
• Residents will be informed in the early part
  of next year on the outcome of that review
HELP AND SUPPORT FOR RESIDENTS

                                          INFO FOR
         networkbuildcare@gigaclear.com
                                          PA R I S H
                                          COUNCILS
                                          Sophie Winter
         01865 591 137                    Community Engagement
                                          Manager (East)

                                          sophie.winter@gigaclear.com
         gigaclear.com
Communications Overview
Lois Harris
Superfast Essex Programme
Communications Manager
Communications Update
What have the Comms team been up to recently?
 •   What is Full Fibre campaign
 •   FTTP and low take up Facebook Ads
 •   Facebook Competitions
 •   Enquiries (see below stats for past few months)
 •   Stakeholder communications
 •   Case studies
 •   Assisting the Openreach and Gigaclear delivery
     teams with wayleave communications
Driving Broadband Take Up
            Facebook Ads - FTTP availability   Facebook Ads - Low take up
            (Gigaclear & Openreach work)       areas

                                               Case studies on the benefits
                                               of fibre broadband. If
                                               you’re interested in sharing
                                               your story – get in touch!

                                               What is full fibre? Campaign
Superfast Essex Website & Map
 Website Updates                        Recap of main sources of information
  • Re-worked content to make the        •   Interactive map for the latest status information
    information clearer and easier to        (www.superfastessex.org/maps)
    understand                           •   Funding support schemes to explore other
  • Content has been made more               options if not in plans
    accessible                               (www.superfastessex.org/fundingschemes)
                                         •   Broadband Champions full list and contact
                                             details where we have permission to publish
 Map Updates
                                             (www.superfastessex.org/broadbandchampions)
  • Introduction of the yellow dot to
                                         •   Commercial operators for links to the
    highlight commercial-only work           commercial operators with networks in Essex
  • Introduced ECDs for our                  (www.superfastessex.org/commercialoperators)
    Openreach rollout
Options if not in plans
Rural Gigabit Connectivity Voucher: www.superfastessex.org/ruralvoucher
 • Voucher for residents living in rural areas, offering full fibre funding for groups or
   two or more
 • Businesses can access up to £3,500
 • Residents can access up to £1,500
 • Scheme open until March 2021, or when money runs out

Broadband Universal Service Obligation: www.superfastessex.org/uso
• For anyone that cannot achieve download speeds of 10Mbps & 1Mbps upload
  speed and isn’t covered by a public broadband scheme in next 12 months
• You can request a connection, up to a threshold cost of £3,400 (or if you choose
  to pay any excess above this amount)

Register your demand and other options
• Register your demand with network operators across Essex
• Fill out the Superfast Essex Make the Connection demand survey
• Openreach also has their Community Fibre Partnership scheme,
  find out more here.
• Gigaclear has their Community Hub Scheme, find out more here.
How you can help us
Share updates in your local communities –
use our self-service map and other
information on our website to draft updates,
check with us if you’re not sure, we’ll be
happy to review and sense check!
Social media - send us videos and
photos/tag us/like and share
Share case studies – if you or anyone you
know has a story to tell please let us know,
and help us to share stories when we publish
them
Website and map feedback – tell us if
something isn’t working, or what you would
like us to change
Broadband Outlook for Essex
Connie Kerbst
Superfast Essex Senior
Programme Manager
Outlook

                                                 • Superfast programme is coming to a
                                                   close (current rollout until Dec 2021)
                                                 • UK government focus is now on full
                                                   fibre and Outside In programme
                                                 • Essex still has approximately 17,000
                                                   remaining premises with very poor
                                                   speeds and no plans
                                                 • Superfast Essex is working to update
                                                   our map and consulting with network
                                                   operators and government to assess
                                                   options
White post codes on this map have at least one   • Essex is actively supporting commercial
property with no current or planned superfast      rollout of full-fibre and mobile network
 coverage – there are 17,000 such premises         connectivity
Questions and Answers
Questions and answers
Chaired by Cllr Lesley Wagland, Deputy Cabinet Member for
Infrastructure and Superfast Essex Steering Board Chairman
Panel:
• Connie Kerbst, Superfast Essex, ECC
• Douglas Parrant, Superfast Essex, ECC
• Lois Harris, Superfast Essex, ECC
• Kieran Wines, Openreach
• James Apps, Openreach
• Tony Smith, Gigaclear
• Emma Wood, Gigaclear
• Sophie Winter, Gigaclear
www.superfastessex.org/contactus
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