DELO 2015-16 IMPACT REPORT - Western Kentucky University
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DELO IMPACT REPORT 2015-16
TABLE OF CONTENTS INTRODUCTION
Beth Laves, Ed. D. | beth.laves@wku.edu
INTRODUCTION 2
This year, the Division of Extended Learning and
IMPACT ON FACULTY 3 Outreach marks its 13th year – a year that has
been even more successful than ever. As the
IMPACT ON STUDENTS 12 academic outreach support arm of Academic
Affairs at WKU, we measure our success by how
IMPACT ON COMMUNITY 29 we support WKU faculty, WKU students and the
overall community. This report was developed
DELO STAFF ORGANIZATION/OFFICES 33 to document how DELO has positively impacted
these vital groups, and we are excited to share this
DELO STAFF RECOGNITION 34 impact report with you.
We have impacted WKU faculty and students
through added support that is even more
convenient, accessible, responsive, and
memorable. This support comes in the form
of instructional design, professional learning
communities, online teaching certificate training,
study away & study abroad site visits/logistics,
personalized services and more.
We have made an impact on our community
through the Society for Lifelong Learning,
professional development (in accounting,
counseling, communication sciences & disorders,
and nursing) and non-credit travel programs led by
Study Away’s “American Traveler” program.
DELO’s impact reaches even farther than we ever
dreamed. Our goal is to help WKU shine, and this
has been an outstanding year. We look forward to
the future and to making an even greater impact
throughout the coming years.
DELO Associate Vice President
WKU.EDU/DELO
1 2
>> IMPACT ON FACULTY Faculty Stipend Data by College
Winter Term Number of Stipends
This year, DELO offices supported faculty through a large variety of services, including faculty stipends
for teaching courses beyond their normal workload, instructional design of online, on demand, and
competency-based education courses; coordination of cohort programs and dual credit; marketing
campaigns to help faculty grow online programs; professional development; development and coordination
of study away and study abroad programs; and event planning services for regional conferences and
retreats.
Cohort Programs supports WKU departments and colleges through customized credit programs regardless
of institutional boundaries. These programs are designed for a specific number of students (we call it a
“DELO Cohort”) that moves through the program coursework together. Through incubating programs that
reach new students, we have transitioned $2.2 million to the General Fund, created 16 new faculty and staff
positions, and funded 21 positions this past year. With 93 faculty teaching in cohort and incubator programs,
these have been our best recruitment practices. These practices also help us provide faculty with excellent
program development support which brings students to WKU who, otherwise, may not have enrolled.
The impact on faculty through Summer Sessions and Winter Term has been consistent over the last three
years. In Summer 2015, there were 349 paid full-time faculty and 63 paid part-time faculty. Summer 2015 Dual credit programs have also grown tremendously this year with 129 instructors teaching 67 courses, a
was the fourth summer in which an enrollment based stipend schedule was utilized. Each college came 24% increase over last year. In order to provide the highest quality teaching experience and to support the
up with their own guidelines for low-enrolled classes. Departments with good stipend efficiency were many part-time instructors, full-time faculty from the disciplines acted as academic support liaisons, serving
awarded through summer distribution dollars. For courses with high enrollment, an incentive was paid to the as the connection to the academic department for far-flung instructors separated from The Hill.
instructor: $200 per credit hour for 31 or more students.
The growth of online programs over the last five years has been significant (see chart below). Several DELO
All colleges participated in Winter Term 2016 including 170 faculty members. offices have provided services to faculty in support of distance learning, including the Office of Distance
Learning, the DL Instructional Design Team, and Online Program Services.
Summer Sessions Number of Stipends
100% ONLINE PROGRAMS 2012 2013 2014 2015 2016
Total Programs 56 59 71 89 109
Courses Offered
1,604 1,895 1,937 2,074 2,275
(sections)
Faculty are supported through the Office of Distance Learning to develop and revise online courses in
several formats: semester-based, self-paced on demand, and competency-based education. Online Course
Development - Faculty agreements signed this past year totaled 91 (64 development and 27 revisions),
and WKU On Demand faculty-course agreements totaled 22 course developments (16 of which were
competency-based education modules), and 5 revisions. WKU On Demand completed 48 agreements this
year, with 41 developments and 7 revisions.
3 4
The Distance Learning Instructional Design team supported 144 faculty in 238 semester-based courses have an interest in or aspirations of serving in
offered online, face-to-face, or hybrid; for WKU On Demand, we supported 31 faculty in 55 courses in 2015. a leadership and/or administrative position at
WKU. The program, administered by the Center
Online Program Services provides administrative and marketing/recruitment services for online programs, for Leadership Excellence and the Center for
doing behind-the-scenes work such as US News and World Report surveys, reporting for annual SACSCOC Faculty Development, is designed to give
updates, website maintenance, and general recruitment. Targeted recruitment campaigns for 22 online interested individuals the opportunity to identify,
programs were supported through Online Program Services, a unit in Academic Outreach. As a result of discuss, apply, and analyze various theories,
the focused marketing, prospective student inquiry responses to advertisements increased 9% over FY 15. competencies, skills, and strategies of effective
Prospective students who inquired and subsequently enrolled at WKU increased 75% in fall 2015 (119) vs. leadership within a higher education model. The
fall 2014 (68). heart of the program is a cohort-based structure
whereby a group of faculty members, nominated
The Center for Faculty Development (CFD) facilitated several professional learning communities (PLC) by their college dean’s offices, engage collectively
for faculty during the 2015-2016 academic year. These PLCs provided opportunities for a group of in formal workshops, seminars, half-day retreats,
interdisciplinary faculty to discuss and reflect on a variety of topics related to teaching, the scholarship of reading groups, and discussions with leaders
teaching, active and deep learning, and other forms of faculty life, including scholarly and creative activities. from the campus community and the non-profit,
government, and private sectors. The program
The CFD facilitated or co-facilitated the following PLCs during the 2015-2016 academic year: solicited input and participation from an advisory
committee comprised of deans, department
• Strengthening Classroom Teaching: this PLC provided an opportunity for a group of faculty to reflect on heads, and academic administrators from WKU.
their current teaching and lecturing practices in the classroom and to identify specific techniques and The FLY program had 12 participants in the 2014-
strategies for growth and success. 2015 academic year and 11 participants during
2015-2016.
• New Faculty Professional Learning Community:
the primary objectives of this monthly PLC were CFD partnered with several departments/units on campus to host a one-day conference entitled “Women
(1) to expose new faculty to the professional Leading.” The professional development opportunity was free and open to all faculty, staff, students, and
development opportunities and resources that the general public and included three dynamic speakers who shared their life stories.
support the teaching and scholarly work of faculty
at WKU, and (2) to provide an environment where CFD hosted a statistics workshop on Structural Equation Modeling for 25 faculty participants.
new faculty can discuss the practice of teaching
and the scholarship of teaching & learning in a CFD has partnered with the College of Health and Human Services to conduct empirical research on
supportive environment. teaching effectiveness with this college. Thirteen faculty members volunteered to have a survey instrument
administered in their courses during the 2015-2016 academic year. Students enrolled in these courses
• Applying Research to the Classroom in Ogden were given the opportunity to complete a one-page survey instrument (front and back) measuring their
College: faculty participants read and identified perceptions of the course content and methods of instruction. More than 900 students completed the survey
research based strategies for increasing student instrument. Data will be used to identify future professional development programming within the college
engagement and student learning in their classes and for faculty participants to generate some publications and presentations focused on the scholarship of
and worked to implement specific strategies and teaching and learning.
techniques in their own courses.
CFD has been helping the Faculty Fulbright Working Group promote Fulbright opportunities among the
• Faculty Leadership Year (FLY): The FLY program faculty and generate more Fulbright applications and awards.
provided a formalized, applied curriculum
and mentoring structure for faculty who may
5 6
The Online Learning Research Office (OLRO) supported the development, writing, and submission of two analysis of course syllabi over the previous three
grant proposals during the 2015-2016 academic year, including: years. As part of this larger project, the research
team also conducted an intensive study of
• Implementation and Evaluation of a Disaggregated Faculty Teaching Model within a Competency-Based the BIO 131 Human Anatomy and Physiology
Bachelor of Science Program in Advanced Manufacturing for Adult Learners. United States Department Lab, which has changed significantly through
of Education – First-in-the-World Competition ($1,900,000) the implementation of e-texts, e-materials,
• Implementation and Testing of an IPAS Solution in a Competency-Based Advanced Manufacturing a modified “flipped” classroom, and other
Program at Commonwealth College ($225,000). Educause IPAS Grant Solicitation. Summer 2015 pedagogical changes. Research looked more
deeply at BIO 131 by examining student learning
Additionally, the OLRO continued its support of five faculty research projects focused on online learning or and engagement and overall preparation for
technology in the classroom. These projects include: advanced study in subsequent biology courses
(i.e. BIO 231). We have also partnered with a
• Evaluation of Student Learning Outcomes in Chinese 101 and 102 Face-to-Face and Online Courses faculty member at Case Western University whose
Principal Investigator (PI): Dr. Ke Peng, Department of Modern Languages area is online learning and instructional design,
and this collaborative research uses survey data
The intent of this project is to evaluate and compare student learning outcomes in Chinese 101 and 102 from the biology e-text project to examine how
online and face-to-face courses. Students enrolled in these courses take pre and post-tests to evaluate motivation, cognitive load, and frustrations
the differences in learning outcomes for both courses. Students also complete surveys in each course with technology influence performance in these
to measure opinions of the learning environment. When data collection is completed in the spring of courses. We presented research findings at two
2018, analyses will examine test scores on the pre and post-tests, survey responses, grades from the conferences during the 2015-2016 academic year
Chinese 101/102 courses, and student demographic information to assess similarities and/or differences and we have two manuscripts under review at
in the student learning outcomes in the online peer reviewed journals.
and traditional face-to-face Chinese 101 and 102
courses. • Evaluation of the Blended Learning Environment in the Principal Preparation Program
PI: Dr. Gary Houchins, Educational Administration, Leadership, and Research
• Evaluation of E-Learning Resources and Flipped
Classrooms on Student Learning Outcomes and The aim of the research was to evaluate student perceptions and outcomes, focusing specifically on the
Faculty Pedagogy in 100-Level and 200-Level impact of the bi-term format coupled with the hybrid course format, for further improvement of the
Biology Courses Principal Preparation Program (PPP) at Western Kentucky University. The Program is cohort based where
PI: Dr. Kerrie McDaniel, Department of Biology students complete six bi-term courses over three semesters. At the end of each semester, students
enrolled in the PPP complete an online survey instrument that measures their general perceptions of the
This project evaluated the impact of the new program and their perceived progress toward meeting specific learning objectives within each course
e-learning pedagogical tools in 100 and 200 level and in the program overall. Over the last two academic years, the OLRO has administered the survey
Biology courses. Specifically, the research team each semester and was responsible for helping to link respondent data over time. Future data collection
examined the impact of these e-learning tools efforts and survey linkage will be transitioned to the PPP beginning in the fall of 2016.
on various student learning outcomes, such as
student learning, retention, and engagement • Development and Evaluation of Online Writing Seminar for MSW Program
using a variety of research methodologies and PI: Drs. Jay Gabbard and Trish Desrosiers
data sources. The research studied the ways
in which faculty have incorporated these new This research aimed to address a recent trend in the WKU MSW program in which students were
e-learning tools into their courses via interviews entering their course of study with writing deficits. Drs. Desrosiers and Gabbard believed that creating
and focus groups with faculty through a content and implementing a required, non-credit online writing course for students who have been identified
7 8
with writing deficiencies, would proactively Over the past year, the Office of Distance Learning has developed and delivered
address these writing deficiencies. By integrating over 105 training and development opportunities offered online and in-person
consistent writing, assessment, and feedback to 357 faculty and graduate assistants focused on teaching with technology,
through the use of a specific writing rubric across Blackboard tips & tools, Quality Matters, blended learning & flipped classrooms,
the MSW program. Students’ pre and post scores cheating & plagiarism, accessibility, providing feedback, online teaching, and
on the MSW admissions writing rubric were online learning pedagogy. We also have engaged faculty through the Teaching
evaluated for significant changes following the Message listserv sending out teaching tips to 119 faculty each week during the
intervention. Drs. Gabbard and Desrosiers have spring and fall semesters.
completed the implementation and evaluation of
this project and presented their results at a Lily Of note, several faculty completed distance learning opportunities that merit special recognition:
Conference in California in February 2016. WKU Online Teaching Certificate: Spring 2016: Lori Fox, Hunter Galloway, Wendi Hulsey, Elizabeth Norris;
Fall 2015: Ronald Gallagher, Jooyeon Hwang, Patricia Kambesis, Chanceton Keith Littrell, Gayle Mallinger,
• The Influence of Student Academic Support Keith Phillips, Rachel Severs; Spring 2015: James Asare, Julie Lynn Barber, Stacey A. Forsythe, Karen Furgal,
on Student Success and Retention in the WKU Krystal M. Heinzen, Rose Korang-Okrah, Sara Murphy; Fall 2014: Warren Campbell, Teresa Colon, Jacqueline
General Education Colonnade Program Gibbons, Trish Jaggers, Julia Mittelberg, Tiara Na’puti, Inma Pertusa.
PI: Dr. Blair Thompson, Department of
Communication Recognized as designing a course that met Quality Matters Standards in the past five years: Randy Deere -
RSA 543; Holli Drummond - SOC 546; Said Ghezal - BUS 100C; Sally Kuhlenschmidt - PSY 440 (recertified);
This project is a longitudinal study examining the Deborah Williams - NURS 340; Cathy Abell & Tonya Bragg-Underwood - NURS 451; Stephanie Kay Gandy -
impact of Student Academic Support (SAS) on TCHL 520; Sally Kuhlenschmidt - PSY 361 (recertified); Lisa Murley - TCHL 500; and Beckie Stobaugh - TCHL
student retention, student success, and relational 550.
development. Over the last several years, the PI
has developed a quantitative scale for measuring informal SAS, which is the means by which students The Office of Study Away provides administrative
support one another academically at the college level. The scale is composed of both action-facilitating support to faculty and their academic departments
support (i.e. answering questions about assignments, studying together, recommending study habits, as they seek ways to offer innovative learning
assisting with academic struggles) and nurturant support (providing comfort over a bad grade, reducing opportunities to their students. Study Away’s impact
exam stress, and motivating each other to remain in school). The academic connections students make on faculty is seen in the number of departments and
with their peers are critical in students’ experience at the college level as research suggests that the locations in which faculty teach. Faculty from thirty-
more academic and social connections students establish, the more likely they will succeed both socially six departments have taught a study away or study
and academically in college. This study examined the predictive validity of this SAS Scale by assessing its abroad course since the fall of 2012. During that
influence on (1) academic success in WKU’s new Colonnade Program, and (2) improvements in student same period, faculty taught courses in 29 countries
retention. Moreover, the current study extended the Student Academic Support scale to emerging forms and 15 locations within in the United States.
of technology. Dr. Thompson had 244 students complete the first wave of data collection in the fall of
2014. Approximately 200 students have completed the second wave (spring 2015), third wave (fall 2015) Study Away’s impact is also seen in the number of
and fourth wave (spring 2016) of data collection. He is in the process of analyzing the longitudinal data faculty taking on this challenging way of teaching.
and expects to present findings at conferences and within peer-reviewed journals during the 2016-2017 Fifty-nine faculty proposed courses this past year.
academic year. Over the four years, 321 faculty proposed courses for
a yearly average of 80 faculty.
The Office of Continuing & Professional Development (CPD) sought out experts on WKU’s campus to
provide training to area companies and groups. Faculty such as Dr. Aaron Hughey, Dr. Mark Doggett, Dr. Study Away has provided a program development
Laura McGee, Dr. Dana Cosby, and Dr. Alison Youngblood engaged with participants outside of higher grant to over 15 faculty since AY12-13 to develop
education and made connections with companies. or enhance a course. Just this past year, Study Away
9 10
committed over $6,500 to six faculty to conduct
course preparation activities that will lead to a faculty-
>> IMPACT ON STUDENTS
led study abroad course. Four plan to teach a new
DELO supports WKU students as they prepare to go to college, as they maneuver through their coursework,
study abroad course, while one used the funds to
and even after they graduate. This support is provided through college credit opportunities during high
support a visit to WKU by the in-country partners
school, test prep programs, distance learner orientations & support services, professional development, and
from South Africa. The final grant will result in a
programs that support WKU graduates.
marketing guide to help faculty recruit for their study
away or aboard course, which represents the next
Recruitment/Getting Students Prepared for College
phase in the larger professional development toolkit
that Study Away plans to roll out for faculty in the fall
of 2016.
DUAL CREDIT
Dual Credit is a partnership between DELO and area high schools to offer qualified students the
opportunity to earn college credit as part of their high school curriculum. In 2015-2016, Dual Credit offered
courses to students at 79 high schools and local homeschool programs.
The Study Away staff solicits feedback from faculty
and responds with improved services. This year,
Participating High Schools
Online courses offered through Dual Credit are increasing in popularity. Enrollments have more than
doubled over the past 4 years. Below is a map of participating dual credit high school locations.
Study Away staff focused on the early steps of course
design and recruitment – those activities that take
place before the faculty and students get on a plane.
Since the fall of 2012, 64 study away courses and
138 faculty-led study abroad courses have been
proposed. Of these, 48 study away courses and
103 study abroad courses have been successfully
completed, reaching a 75% completion rate for each type of course.
Study Away launched a set of training modules for faculty that focused on course design, teaching on-site,
and recruiting. These modules enabled faculty to work through these important elements as they prepare to
propose their course, providing the core of a faculty toolkit.
These efforts lowered the number of proposals from a high of 61 in AY14-15, when only 64% were complete,
to 47 proposals and a 74% completion rate in AY15-16. The intent is to help faculty become better prepared
to propose a solid academic experience as they tend to also be better prepared for the rigors of teaching a
study away or abroad course and, potentially, offer the course on a repeating cycle.
Of all the units in DELO, WKU Conferencing & Catering may be the unsung hero. Events shape students’
Christian Education Consortium (New Albany, Indiana)
perceptions of their college experience, but planning and coordinating multiple awards and recognition
Edgewood Jr. Sr. High School (Melbourne, Florida)
ceremonies require a significant amount of time. WKU Conferencing & Catering supports faculty and staff New Century Technology High School (Northbrook, Illinois)
Pickett County High School (Byrdstown, Tennessee)
through Event Planning Services (EPS). EPS coordinates online registration, outside vendors, sound systems,
technology, name tags, and even child sitting services to support WKU faculty and staff who plan events on
campus.
In fiscal year 2016, WKU Conferencing & Catering provided services for 219 events with over 10,800
attendees. These included: 145 WKU campus, 52 state-wide, 12 regional, 1 national, and 2 international
events. EPS also provided services for 7 additional events.
11 12
{
Average WKU Dual Credit Hours earned by participants upon HS graduation: 7 - #95 for Nursing graduate degrees (online)
Average GPA: 3.29 - One of the Best Online Bachelor’s Programs for
Veterans
• MastersProgramsGuide.com ranked WKU #18 in the US News & World
DUAL CREDIT 2012 2013 2014 2015 2016 Master’s Programs Guide list for Top Online Master’s
Report ranked WKU
Programs in Health Care Administration
• SuperScholar.org ranked WKU Best Online Bachelor’s in #3 for online bachelor
Student Head Count 1,492 1,802 1,896 2,322 2,873
Health Care Administration degree programs in
• TheBestSchools.org ranked WKU among the Best Online the U.S.
Colleges in Kentucky
Course Enrollments 3,273 3,466 3,615 4,158 4,948 • OnlineSchoolsCenter.com ranked the WKU M.A.E.
in Teacher Leadership: Elementary Education degree
among the Top 20 Online Master of Elementary
Fall Semester Online Education Programs
0 297 355 538 613 • Accredited Schools Online ranked WKU among the Best Online Colleges in Kentucky
Course Enrollments
• BestColleges.com ranked WKU among the Best Online College in Kentucky
• College Values Online ranked WKU among the Best Value Online Degrees
Fifteen Kentucky high school students recently gained college credit and studied in New York City through • College Values Online ranked WKU one of the Top Value Colleges for Online Biology Degree Programs
a partnership between DELO’s Dual Credit and Study Away programs and WKU Theatre & Dance and • Best Master’s Degrees identified WKU as one of the 30 Most Affordable Top Ranked Online Master’s in
Economics departments. Students took one of two online courses, including Theatre 151 – Theatre Library Science degree programs
Appreciation or Econ 150 – Intro to Economics. They took three weeks of online coursework and then
traveled with their instructors and Dual Credit staff to New York City, where they completed the fourth week OPS launched the Distance Learning Topper Orientation Program (DL TOP), an admission-based
of their classes. undergraduate orientation for degree-seeking distance learners. The orientation is 100% online, has year-
round access, and offers an introduction to WKU with a special focus on information critical to the success of
Dual Credit supported WKU Glasgow to launch The Hilltopper Institute, which provides students with skills, distance learners. OPS connects students who have stopped out, adult learners from the regional campuses,
information, confidence, and college credit that puts them on the path to personal, educational, and career and those interested in online programs at WKU with program advisors, the Student Resource Portal, and
achievement. In FY2016, 70 students enrolled in 151 Dual Credit courses through the Hilltopper Institute. other support services available to prospective students at a distance.
The Office of Lifelong Learning, a unit of Continuing & Professional Development, has provided ACT test The Office of Cohort Programs works with colleges and DELO to launch new online programs utilizing the
preparation summer institutes and online test prep courses for the past three years, with 92 participants contract learning model. The incubator model provides recruitment and administrative support services to
in 2015-2016. This service provides valuable training to help students prepare for this competitive college reach new students not currently served by WKU. Tuition generated by the program is used for its support
entrance exam. through two complete course sequences of the major or graduate degree program. Using the data during
incubation, DELO staff develop a plan to permanently provide the personnel and financial resources for
DELO’s Online Programs Services (OPS) and the Office of Distance Learning have worked together to the department to envelop the program into its regular activities. Upon determination of the program’s
support faculty and departments in recruiting for online programs. In 2015-2016, WKU gained national sustainability by the academic dean(s), the request for increased support is submitted to Academic Affairs
recognition for best online programs in the following areas: and, if approved, may be incorporated into the annual staffing plan.
• US News & World Report ranked WKU: Cohort Programs began support for three new online programs under the incubator model in the academic
- #3 for online bachelor degree programs in the U.S. year 2016. This WKU innovation provides financial and administrative support through DELO to get new
- #12 for Criminal Justice graduate degrees (online) online degree programs up and running. Fall 2016 recruitment is underway for the Master’s in Public
- #44 for Education graduate degrees (online) Health – Generalist Concentration, Online Master of Social Work, and a Bachelor of Science in Healthcare
- #84 for MBA degrees (online) Administration with a Certificate in Long Term Care Administration.
13 14Master of Arts in Education - Teacher Leader Programs
COHORT PROGRAMS
2012 2013 2014 2015 2016 • Biology Education for Secondary Teachers
ACTIVE PROJECTS
• Elementary Education
• Early Childhood Education
Projects 14 14 17 15 16 • Gifted Education & Talent Development
• Master of Arts in Teaching: Special Education Initial Certification LBD NEW
• Middle Grades Education
Course Enrollments 3,109 3,595 3,990 3,126 3,220 • Literacy Education
• Secondary Education
• Special Education
Students 826 1,063 1,149 1,065 963 * Teacher certification is required for admission
Master of Arts
• Criminology
Support for Current Students
• History
Once students have decided to come to WKU, especially as distance students, support services are vital to
• Mathematics
retention and graduation rates. DELO offices in Distance Learning, Cohort Programs, Summer and Winter,
• Organizational Leadership
Study Away, and Online Program Services are committed to providing support to students as they navigate
• Social Responsibility and Sustainable Communities
their own college experiences.
Master of Science
As part of our support, we provide many support services to online programs (see comprehensive 2015-
• Biology
2016 list below).
• Communication Disorders
• Engineering Technology Management
ONLINE DEGREE & CERTIFICATE PROGRAMS
• Instructional Design
(100% online unless otherwise noted)
• Library Media Education
MASTER’S DEGREE PROGRAMS
Master of Science in Nursing
• M.S.N. (for those holding a B.S.N.) NEW
MHA
• R.N. to M.S.N. Bridge Program NEW
• Executive Master of Health Administration
• Master of Public Health NEW
Master of Science in Recreation and Sports Administration
• Master of Social Work NEW
• Athletic Administration (Cohort Program)
• Facility and Event Management (Cohort Program)
MBA
• Intercollegiate Athletic Administration (Cohort Program)
• Master of Business Administration
• Sports Media and Branding (Cohort Program)
Master of Arts in Education - Adult Education
New Rank I Programs
(no certification required)
• New! Non-Degree Planned Sixth-Year/Rank I: Director of Special Education, Level I NEW
• Community and Technical College Concentration NEW
• Non-Degree Planned Sixth-Year/Rank I: Director of Special Education, Level II NEW
• Higher Education Concentration NEW
• Training and Development Concentration NEW
• General Concentration
• Education and Behavioral Science Studies (no certification required)
15 16Graduate Certificates and Endorsements Bachelor of Interdisciplinary Studies
• Adult Education Certificate • Interdisciplinary Studies (BIS)
• Advanced Worksite Health Promotion Certificate
• Aging Studies Certificate Bachelor of Science
• Autism Spectrum Disorders Certificate • Family and Consumer Sciences, Child Studies
• Career Counseling Certificate • Family and Consumer Sciences, Family Studies
• Communicating in Healthcare • Organizational Leadership
• Communicating in Organizations
• Community College Faculty Preparation * Bachelor Completion (2+2) Degrees
• Dietetic Practice (Completion degrees are designed for students who
• Director of Special Education Level I NEW have an associate degree or similar number of credit
• Director of Special Education Level II NEW hours earned. The degrees listed below may be
• Educational Technology Certificate completed entirely online if the student meets those
• Elementary Mathematics Specialist Endorsement criteria.)
• Facility and Event Management Certificate
• Gender & Women’s Studies Certificate • Computer Information Technology
• Geographic Information Science Certificate • Registered Dental Hygienist to Bachelor of Science in
• Gifted and Talented Teaching Endorsement Dental Hygiene
• Global Pathways to Sustainability • Management, Business Administration
• Instructional Computer Technology Endorsement • RN to BSN
• Instructional Design Certificate • Systems Management
• International Student Services Certificate • Technology Management
• Organizational Leadership Certificate
• Lean Six Sigma Certificate UNDERGRADUATE MINORS
• Literacy in Post-secondary Settings • Business Administration NEW *
• Nonprofit Administration • Child Studies
• Post-MSN Nurse Administrator NEW • Criminology NEW
• Post-MSN Nurse Educator NEW • Consumer & Family Sciences
• Superintendent KST NEW • Entrepreneurship NEW *
• Family Studies
* The Community College Faculty Preparation certificate may be completed at a distance with advisor • Finance NEW *
approval and proper planning. • Gerontology
• History
Post-Baccalaureate Preparatory Programs • Library Media Education
• Pre Speech Language Pathology • Marketing NEW *
• Nonprofit Administration
BACCALAUREATE PROGRAMS • Performing Arts Administration NEW *
• Sociology
Bachelor of Arts
• Criminology * Indicates that the minor listed requires ACCT 200 (Introduction to Accounting), which is not currently
• Sociology available online. The course is available at night on the Bowling Green campus, and at regional campus
locations in Glasgow, Elizabethtown/Ft. Knox, and Owensboro or may be transferred in upon approval.
17 18UNDERGRADUATE CERTIFICATES
• Brewing & Distilling NEW
• CNSS 4011
• Cross Cultural Communication in Health Care
• Computer Literacy
• Family Home Visiting
WKU On Demand Courses Offered (5 year trend)
• Food Processing and Technology
• Geographic Information Systems
• Human Resources
• Leadership
• Long Term Care Administration NEW
• Manufacturing and Logistics
• Manufacturing Processing and Technology
• Occupational Health & Safety
• Six Sigma and Quality
• Worksite Health Promotion
ASSOCIATE DEGREE PROGRAMS
• Early Childhood Education
• Associate in Interdisciplinary Studies (AIS)
• LPN to ASN
Distance Learning enrollments provide another view of the scope of work that faculty embark on and which
WKU On Demand Enrollments (5 year trend)
DELO supports to provide quality learning experiences for all WKU students.
Fall & Spring Census Date DL (Web & OD) Enrollment Headcount
19 20Number of exams proctored/facilitated by testing centers annually (5 year trend) Assessment and Study Skills Inventory (LASSI) for
Online Learners. The coach works one-on-one with
each student to develop a personalized learning plan
designed around the results of the LASSI, educational
goals, and other responsibilities. It is early yet to
show any measurable outcomes, but this program has
had success in other distance education programs,
and the initial response from our students has been
very positive.
Student Employment
DELO offices have provided real work experiences
for many WKU students and graduate assistants,
which makes another positive impact on WKU
students. DELO has continued with funding to the
In addition to two Distance Learning Testing Centers (DLTC) supported in Bowling Green, the DL Office Graduate School for more than $800,000 in graduate
worked with proctor sites across the country and around the world. In cases outside of the United States, assistantship funds. Within the Office of Distance
DLTC staff use an online proctoring service called ProctorU. This past year, 141 proctored testing sessions Learning, 25 students were employed as transcribers
utilized ProctorU to test students in the US, Saudi Arabia, Bangladesh, and Peru. and assistants to instructional designers and
instructional technologists.
Student Resource Portal
Online Program Services (OPS) maintains the Student Resource Portal (wku.edu/online/srp) which provides The DL Office supported two graduate assistants to support ADA compliance in online learning. They
one-click access to resources across campus that support distance learners. Students can quickly access were trained in ADA (transcribing, written materials, documents, images, multimedia) and spent this last
online tutoring, the Online Writing Center, presentation coaching, Career Services, discounted software, year developing and administering DL ADA project efforts. In 2016, the Instructional Design team trained
Library Services, and Technology Support. There’s also a section dedicated to success strategies, as well as and supported six new 1+1 graduate assistants (in history, biology, English, sociology, and architectural &
links to Blackboard, the DL Testing Center, scholarship searches, and more. College algebra and statistics manufacturing sciences) on Blackboard, online teaching, basic ADA, lecture capture, and faculty support
courses at WKU are two of the most challenging courses for undergraduate students, both face-to-face and within departments.
distance learning. Fewer students successfully complete these courses on their first attempt compared to
other courses. In response, DELO supported the WKU Math Department by launching a Virtual Math Lab. These students receive training to develop their skills in Microsoft Office and Adobe products, basic HTML,
DELO added a Student ID Request feature to the Student Resource Portal, making it easier for students FERPA and privacy, ADA compliance, lecture capture, and various types of software as needed for online
to access computer lab printing (for those who live regionally), proctored exams, and additional library content creation. An additional 5 students have worked as web developers, coders, and captioners. These
materials. Over 170 students have filled out a request. students received training to develop their skills in coding languages like PHP, JS, HTML, mySQL, and CSS.
In addition to the Student Resource Portal, OPS held several live web events for students. Some topics These students worked on projects like Tegrity to Mediasite Transition, Transcription System, and DELO
included: Finals Prep with WKU Center for Literacy, Stress Management with Kathryn Steward, Health Dashboard. They also learned to leverage APIs to communicate with third party vendors and used
Education & Promotion, Professional Education & Knowledge (PEAK) with the GFCB, Career Pathways to programming tools such as IDEs, GIT, and FTP. Two DL student workers who graduated with computer
Federal Service with Mr. Roy Savoy, Surviving Apartheid & Committing to Social Justice, and WKU Finish science degrees were offered jobs within 48 hours of their company interviews. Their experience coding
Webinar (recruitment webinar targeting stop-outs). and working with the DL team contributed to their education and helped them land jobs immediately after
graduation.
Student Success Coaching
Spring 2016 brought the launch of the Student Success Coaching program through OPS, providing high- WKU Conferencing & Catering hosted three interns and five practicum students from the Hotel, Restaurant
touch support for undergraduate distance learners. The program is designed to help connect participants & Tourism Management Program or Facility Management Master’s Program.
to resources that meet their individual needs. Each participant starts the program by completing a Learning
21 22{
Summer Sessions Enrollment
Summer Enrollment Trends
Course enrollment in summer 2015 was 10,515, which was
a 0.7% decrease from summer 2014, but the student credit
hour production increased .33% to 30,175.50. Although
73% of the students
student head count decreased from 2014, student credit that graduated (last
hour production actually increased; so, although fewer year) in 4 years, took
students, they are taking slightly more hours. Targeted
at least one summer
marketing, scholarship opportunities, and course offerings
may have contributed to the increase in credit hour
or winter class.
production. WKU Dual Credit continued to offer online
classes this past summer, increasing the number of high
school students.
Summer Head Count Comparison
The number of courses students take during summer sessions has been consistent over the past several
years, with the average course load/student was just under 2 courses/student.
Summer Student Type Head Count Comparison
• 73% of the students that graduated (last year) in 4 years, took at least one summer or winter class.
There were 2,239 students that took winter 2016 classes. This was an 11% increase from winter 2015. Course
• Of the students that started, but did NOT graduate, 66% of those never took a summer or winter class.
enrollment was 2,320, which was up nearly 10% from winter 2015. The student credit hour production for
• 74% of the students that graduated in 6 years, took at least one summer or winter class.
2016 was 6,715, up 13% (from 5,928.50 in 2015)
Summer Scholarship Program
There were 285 sections of 221 courses offered at the Bowling Green and Elizabethtown campuses, as well
WKU Summer Sessions sponsored an expanded scholarship program in 2015 to try to offset some of the
as online, through Study Abroad and Study Away. The number of students taking Winter Term courses has
financial burdens of summer school. The scholarship program was automatically awarded to qualified
grown 41% since 2006 when Winter Term began.
undergraduate students at WKU when they registered for 6 or more hours in the summer (not all study
abroad). For students with a current GPA of 2.5 to 2.99, the scholarship amount was $200. For students
Online course enrollment represented over 70% of the overall winter term course enrollment in 2016. The
with a current GPA of 3.0 or higher, the scholarship amount was $381, which is equivalent to one hour of
trend towards online has steadily grown over the past ten years.
Kentucky undergraduate resident rate tuition. There were 396 undergraduate students that received the
$200 scholarship, and 596 received the $381 scholarship.
23 24Winter Term Student Head Count Comparison Study Away
The Office of Study Away impacts students by providing innovative opportunities to extend the learning
experience beyond the campus borders. These include study away courses within the United States and
faculty-led study abroad courses that take students around the globe.
The first impact is seen in the number of students and the varied locations where they learn. Since AY12-13,
nearly 2,000 students have studied in 29 countries and 15 locations within in the United States.
Study Away Student Enrollment
Winter Term Online as a % of Total Enrollment
National Student Exchange – WKU first sent students on National Student Exchange (NSE) in the fall of
2012. Twenty-six students benefited from NSE over the last 4 years (twenty-three outgoing and three
incoming exchanges). The WKU outgoing students have studied in Arizona, Florida, Hawaii, Idaho, Iowa,
Winter Term Student Types Montana, North Carolina, Oklahoma, New York City, Puerto Rico, Texas, and the US Virgin Islands. In its fifth
year, WKU’s NSE program will serve nine more students: 6 outgoing and 3 incoming. The WKU outgoing
students are heading to Canada, Colorado, Hawaii, Minnesota, and the US Virgin Islands.
In August 2014, WKU became the host site for the Cooperative Center for Study Abroad (CCSA), a nonprofit
consortium that develops, plans, and coordinates study abroad programs in predominantly English-speaking
countries. Since 2014, over 730 CCSA students have enrolled in one of the 100 courses offered.
NOTE: Undergrad other encompasses post-baccalaureate, non-degree seeking, high school and Academy
students.
25 26Study Away Course Locations 2015-16
Center for Faculty Development
The Center for Faculty Development (CFD) launched
Montana
(Missoula) a new graduate student mentoring/training program
13 called the Graduate Assistant Teaching Institute
New York
(New York City) (GATI). GATI provides graduate students with the
115 opportunity to receive professional development
Utah Illinois Indiana Ohio and training on the basics of teaching, pedagogy,
(Park City) (Chicago) (Indianapolis) 9 Washington D.C and student learning so that they may serve more
California
54 UNITED STATES 16 16 23
effectively as Graduate Teaching Assistants (GTAs)
Kentucky
73 75 North Carolina or Graduate Assistant Instructors (GAIs) in their
(Charlotte)
Arizona
19 academic units. CFD offered GATI using a face-to-
10
face professional learning community (PLC) format.
Texas Each PLC focused on a variety of topics, including
Louisiana
(Dallas)
(New Orleans) classroom management, presentation and interaction
30 3
Florida
skills, importance of learning objectives, use of micro-
9 activities, using questions to stimulate discussion,
assessment, some background in learning theory
and cognitive science, and a micro-teaching exercise
Hawaii
*NOTE: U.S. state locations encompass more than one city, with self-reflection/assessment. The CFD offered a
46
while U.S. city locations are centered in that one location total of 8 GATI PLCs during the 2015-2016 academic
WKU STUDY AWAY
year, with a total of 47 graduate students successfully
completing the requirements of the GATI program.
Faculty-Led Study Abroad Course Locations 2015-16 More information on the program is available at: wku.edu/cfd/gati.php.
Czech Republic
39
WKU Conferencing & Catering
Iceland
36
Belgium
56 Sweden WKU Conferencing & Catering hosted 2,405 events in 2016. Of those, 167 directly impacted students,
11
Ireland
England
252 including 137 off-site and 30 onsite students-related events, which had a total of 16,951 attendees.
64 Germany
32
Netherlands France
57 59 Italy
Spain 63
United States 99 Greece Japan
511 19
China South 18
Morocco 79 Korea
12 1
Cuba Taiwan
Mexico 36
14 20
Belize
62
Trinidad
Costa Rica 32
95
Kenya
Ecuador 29
122
Peru
12
Australia
31
South Africa
59
Argentina
8 New Zealand
10
*NOTES:
- Toppers at Sea (multiple)
- Student Teachers came under FLSA admin support in AY14-15 and take place in fall and spring semesters only
- One program does Belgium, England, and France, so those students are counted in each location
27 28>> IMPACT ON COMMUNITY Dual Credit has made a significant impact on our region through partnerships with regional high schools
to deliver dual credit and concurrent enrollment courses for WKU credit. This past year, WKU Dual Credit
offered courses in 41 Kentucky high schools, a 26% increase over 2015. Dual Credit supported area high
DELO is committed to the WKU mission statement: WKU enriches the quality of life for those within
schools by funding over $70,000 in scholarships and $9,650 in textbooks and other dual credit course
its reach by providing lifelong learning opportunities. Through Conferencing & Catering, Dual Credit,
materials.
Cohort Programs, Lifelong Learning, Study Away, and Career & Workforce Development (CWD), the WKU
community is stronger, is better educated, and has greater access to opportunities for engagement and
WKU Dual Credit also offers online courses which attract students from all over the region.
learning.
WKU Conferencing & Catering has served as the host site for many organizations, including Society for YEAR 2012 2013 2014 2015 2016
Lifelong Learning at WKU, Junior Achievement Awards Wall, Women’s Fund, Ward Elliott Institute for Real
Estate, Warren County Public Library, WKU Libraries and Barnes & Noble Booksellers: SOKY Bookfest, High Schools
Southern KY Bluegrass Fantasy Football, and Service One Credit Union: Annual Shareholder Meeting.
38 49 47 64 81
Represented
Conference center usage has remained steady over
American Traveler offers travel opportunities led by experts who share their knowledge to provide intense,
the past three years, with $1.2 million in revenue
unique travel experiences. Study Away has developed six American Traveler programs, including experiential
in FY2016. Throughout FY2016, Conferencing &
trips to New York City, Montana, Kenya, Iceland, Ecuador and England.
Catering’s Event Planning Services coordinated
27 events, a 17.39% increase over FY2015. Event
Continuing & Professional Development (CPD) continued to coordinate the WKU Staff Leadership
Planning Services increased sales during FY2016 to
Institute, an annual program sponsored by the WKU Staff Council and Human Resources, which seeks to
$32,133.30, a more than 312% increase over FY2015.
enhance job performance and personal development while challenging the spirit of each individual who
participates. Improving staff performance has brought a greater level of service to the WKU family and to
In 2015, WKU Conferencing & Catering partnered
the region it serves.
with Delisart Group, which manages Hyatt Place
and Staybridge Hotels. This partnership resulted
Lifelong Learning (LL), a unit within CPD, has supported a number of programs for community members
in A/V and catering sales equaling $10,137.23 for
that enhance job skills, provide professional development and continuing education units, and enrich the
FY2016 and will continue to generate additional
quality of life throughout the community. Among the programs supported are youth, mature adult, and
revenue through sales calls to potential internal and
healthcare programs.
external clients. WKU Conferencing and Catering has
partnered with the Confucius Institute to promote
Lifelong Learning serves as WKU’s Continuing Education Unit (CEU) administrator, providing oversight and
use of the CI Food Trailer for community events.
transcription to academic units and other affiliated organizations. More than 400 individuals were awarded
Through a partnership with the Center for Research &
WKU CEUs in 2015-16. In addition, LL supports the administration of other types of continuing education
Development (CRD), WKU Conferencing & Catering
credit such as CPE for CPA’s, ASHA CEUs for Communication Sciences and Disorders workshop participants,
has served external groups that hold events at the
Nursing CEUs via the South Central Kentucky Area Health Education Center (AHEC), and the International
CRD.
Parish Nurse Resource Center (IPNRC). In 2016, 1,300 participants enrolled in programs through Lifelong
Learning.
Cohort Programs has developed regional partnerships that make degree programs accessible to students
employed or connected to those entities. This year, Cohort Programs launched a new contract with Norton
LL administers online continuing education programs provided by WKU faculty. In the healthcare field,
Healthcare, resulting in 12 nurses enrolled in an advanced Master of Science in Nursing and/or Doctor of
Lifelong Learning has supported 96 participants in the EMT-Basic Training & Paramedic Training to date.
Nursing Practice degree at WKU. Cohort Programs also began supporting a new incubator program with
A 2010 partnership between the Nursing Department and LL produced an online learning continuing
Communication Sciences and Disorders. The first open enrollment, part-time web cohort was accepted in fall
education program for practicing nurses interested in expanding into a specialty. The Faith Community
2015 as the department transitions from the New York City Schools teacher development contract program.
Nursing and Faith Community Nursing Coordinator programs attract students from across the globe. In
2015-16, 72 nurses participated in the program.
29 30LL collaborated with the Communication Sciences and Disorders (CSD) Department to become an American Career & Workforce Development
Speech-Language-Hearing Association (ASHA) provider of continuing education. In 2014, the application (CWD), a unit of Continuing &
was approved and Cindy Ehresman was appointed as the WKU CE Administrator for the ASHA. In 2015, Professional Development provides
an agreement between CSD, the Barren River Regional Speech Language Pathologists, and CPD created a professional development and training
funding source to offer twice-yearly CE workshops supporting regional speech language pathologists that opportunities for regional partners.
included 154 participants in 2015-16. In 2015-16, CSD faculty offered Traumatic Brain Injury training, Nursing CWD extends the reach and impact
faculty offered Nursing Responses to Mental Health Issues in Agriculture, and Public Health offered the of WKU through its work with other
Worksite Wellness Health Promotions Certificate. training consortia and companies and
served 86 companies within the region,
LL partnered with the Accounting Department in the Gordon Ford College of Business (GFCB) to offer CPEs as well as companies in Louisville,
for Accountants in daylong workshops. The first two workshops resulted in 87 professionals updating their Henderson, Kentucky, Nashville, and El
skills and networking with peers. LL also partners with the Finance Department in the GFCB, managing Paso, TX.
a partner relationship to offer Certified Financial Manager online programming. LL partnered with the
Department of Counseling and Student Affairs to launch continuing education programming for area In 2015, CWD supported 1,066.5 hours
counselors. The first workshop provided 23 participants with required Kentucky Board Approved training. of training, and in 2016 CWD delivered
or has contracted for 1,274 hours of
In addition to continuing education, LL managed the administration and logistics for the 2015 Forensics (70 training with 37 different partners, an
participants) and String Explosion (72 participants), bringing over 140 potential future Hilltoppers to WKU’s increase of 19% over the prior year.
main campus. Three of those partners were area industrial training consortia [The Training Consortium of South Central
Kentucky (TCSCK), Northern Kentucky Training Consortium (NKTC), and the Simpson County Training
The Society for Lifelong Learning at WKU (SLL) Consortium (SCTC)], and several others were speaking engagements putting WKU experts in contact
is a University-supported membership organization. with over 100 companies in our region. CWD also developed customized training for a large multinational
Its mission is to provide opportunities for South- company and traveled to Tennessee, Ohio, Michigan, and Texas to deliver programing.
Central Kentuckians age 50 and over to further
their knowledge in both academic and recreational CWD participates the BG Chamber’s Team Workforce, as well as other workforce initiatives, designing
pursuits and share their experiences and interests programs at the request of the Chamber to meet specific company and workforce needs. CWD is one of two
with other members. The SLL has offered more than primary sources of training for the Training Consortium of South Central Kentucky (TCSCK), which serves
20 courses in each of the first three terms, as well as over 40 member companies with training which utilizes state and company funds to provide affordable
four events featuring a speaker and a meal offered to workforce training throughout the region.
both members and the public.
• Spring 2015 Term: 109 active members, 250
attended public events, 215 individual class
enrollments
• Fall 2015 Term: 124 active members, 282
attended public events, 291 individual class
enrollments
• Spring/Summer 2016 Term: 134 active members,
336 attended public events, 343 individual class
enrollments
31 32>> DELO STAFF ORGANIZATION/OFFICES >> DELO STAFF RECOGNITION
Online Program Services
PRESENTATIONS:
Summer Sessions
ACADEMIC OUTREACH
(Laura Ricke, Director)
Winter Term Barnaby, J. (November 2015). Cooperative Center for Study Abroad (CCSA). Presented at the Association
Cohort Programs of International Educators (NAFSA), Cincinnati, OH.
Dual Credit
Bedard, R. (June 2016). Budgeting for Study Abroad Programs. Presented at the Association of International
CENTER FOR FACULTY
Graduate Assistants Teaching Institute (GATI) Educators Kentucky State Meeting, Lexington, KY.
DEVELOPMENT Professional Learning Communities
(Jerry Daday, Executive Director)
Faculty Fellowships Bibbs, T., & Vincent, T. (2015, November). Non-term based courses: Leveraging operations for competency-
based education. Presented at the Kentucky Convergence Conference, Bowling Green, KY.
Conference Centers Bibbs, T. & Vincent, T. (2015, November). Non-term based courses: Leveraging operations for competency-
CONFERENCING & CATERING
Event Planning Services based education. Presenter for Kentucky Convergence Conference in Bowling Green, KY.
(Derek Olive, Director)
Catering
Bingham, A. & Turnipseed, T. (November, 2015). New Administrators Workshop. Presented at the North
American Association of Summer Sessions (NAASS) Conference. Montreal, Canada.
Corporate Training
CONTINUING & PROFESSIONAL
DEVELOPMENT Lifelong Learning Bingham, A. & Smith, K. (November, 2015). Joint Statistical Report. Presented at the North American
(Julie Uranis, Director)
Society for Lifelong Learning
Association of Summer Sessions (NAASS) Conference. Montreal, Canada.
DELO
(Beth Laves, Instructional Design Cullum, A., Erskine, M., Uranis, J., (2016, February) Breakthrough Models Academy 2015: Models on the
Associate Vice President)
On Demand Horizon. Educause Learning Initiative Annual Meeting, San Antonio, TX.
DISTANCE LEARNING
DL Testing Centers
(Julie Uranis, Director)
Digges Elliott, H., Page, H., Swanson, A., (2015, November) Creating Interactive Self-Check Opportunities
Compliance
to Engage Learners. Presented at the Kentucky Convergence Conference, Bowling Green, KY.
Online Teaching Support
Digges Elliott, H., Honaker, A., Ortolani, J., (2015, November) “Competencies? But this is Academia
CRM
MARKETING – A Development plan for a Competency-Based University Program” Presented at the Kentucky
Web/Graphic Design
(Susan Esters, Marketing Manager) Convergence Conference, Bowling Green, KY.
Analytics
Digges Elliott, H. & Anton, A., (2015, October) Creating Interactive Formative Assessments and
Simulations to Foster Engagement. Presented at the Online Learning Consortium International
ONLINE LEARNING RESEARCH
Conference, Orlando, FL.
OFFICE (Jerry Daday, Director)
Digges Elliott, H., (2015, October) Using Pinterest to Create RSS Feeds. Presented at the Online Learning
Consortium International Conference, Orlando, FL.
National Student Exchange (NSE)
Cooperative Center for Study Abroad (CCSA)
Ehresman, C. & Honaker, A. (2015, October) Charting the Way to Success: Developing Non-credit,
STUDY AWAY
Faculty-Led Study Abroad
(Jerry Barnaby, Director) Online, Continuing Education Units. Presented at the University Professional and Continuing Education
Study Away Programs Association South Regional Conference, Savannah, GA.
American Traveler
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