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PUBLISHED BY THE CANADIAN INSTITUTE OF PLANNERS | PUBLIÉ PAR L’INSTITUT CANADIEN DES URBANISTES
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VOL. 57 NO. 1

                           DIGITAL CITIES
                           LES VILLES DIGITALES
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DIGITAL CITIES LES VILLES DIGITALES - Canadian Institute of Planners
Contents Sommaire
                                                                                                  PLAN CANADA Spring · Printemps 2017 Vol. 57 No. 1
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                                                                                                                                                  Articles
Editorial Board/Comité de rédaction
Barbara A. Myers MCP, MCIP, RPP, Chair/Présidente
                                                             Planning in the era of                          06       Planning and design                          26
Sandeep Agrawal PHD, AICP, RPP, MCIP
Richard Borbridge MCIP, RPP                                  data science and dashboards                              through the looking glass
Dawn Seetaram RPP, MCIP                                      By Aaron Baxter BA, MEnv                                 By Morgan Boyco BA, MScPl and Bruce Cory BA, MA
Timothy Shah MA (Planning)

Editor/Rédactrice en chef                                    Could your city hack                             10      The growth of                               30
Michelle Brynkus                                             it at a TrafficJam?                                      suburban poverty
                                                             By Michelle Berquist MScPl and Scott Fraser PEng, MEng   By Eleni Taye MUP and Raphaël Fischler MCIP, OUQ
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DIGITAL CITIES LES VILLES DIGITALES - Canadian Institute of Planners
FROM THE EDITORIAL COMMITTEE

                               Digital Cities
                                                                                                 Richard Borebridge MCIP, RPP, Plan Canada Editorial Committee

                               T
                                         echnology not only changes the
                                         way planners work, but the way
                                         cities work as well. It is both               Cities have always been at the forefront of
                                         part of an ongoing evolution and             adapting, and digital adaptation in one area
                               a game changer in itself. Recognizing
                               the influence and opportunity that new                   can open minds to new perspectives and
                               technology presents can both facilitate                                      approaches in others.”
                               ways the planning profession can work
                               more effectively, and challenge the role
                               we play in the “orderly disposition of          volume and variety of data can bring new      built in the gaming industry, Boyco and Cory
                               land, resources, facilities and services.”      perspectives to old problems.                 discuss its potential to immerse constituents
                               (CIP, “What is planning?”)                         Baxter brings into focus the way data      and planners in the storytelling around
                                  The rise of smart phones, ‘uberization’      and visualization already influence the       spaces and their future, transforming the
                               and rapid analytics is a fresh face on          way planners work, and some examples          nature of the town hall and public meeting,
                               the time-tested process of adoption and         of successfully navigating and leveraging     or urban design and visualization.
                               adaptation. This latest generation of           new sources of information. Where has            All of this (and much more) have
                               innovations provides us with new ways           the knowledge economy altered the role        the potential to serve new avenues of
                               to understand and tell stories, changes         of industry in a city and what do we do       efficiency and equity in planning, but
                               patterns of behaviour, and underscores          with manufacturing space that is no           can also be distractions from traditional
                               the demands of citizens and stakeholders.       longer economical? Brunelle highlights        functions. Limited resources and
                               The emergence of digital influence on           how technology is not just a set of tools,    changing public expectations will require
                               cities comes with a responsibility to adapt     but a driver of land use itself, and how      planners to use these tools effectively
                               to these new patterns, but also requires        data can be used to respond to the            to draw from a newfound wealth of
                               that we embrace them with a critical            changing definition of employment zones.      information, and create better processes,
                               eye. There is a fine balance to be struck       Community planning and engagement is          while simultaneously avoiding information
                               between recognizing fundamental change          perhaps the most prevalent way to see         overload and poor investments.
                               and being taken in by the ‘next big thing.’     how tech has and will change planning.        There remain concerns around
                               Cities have always been at the forefront        Residents and municipalities are              access, transparency, control and the
                               of adapting, and digital adaptation in one      embracing social media in myriad ways to      statutory environment, which these new
                               area can open minds to new perspectives         receive and transmit information, opening     technologies exacerbate, and create anew.
                               and approaches in others. Getting ahead         up opportunities to engage constituencies     There are a new set of competencies
                               of the curve is not an inherent goal, but       that may have been on the margins.            that many planners will need, or need
                               anticipating opportunities helps to drive       Shaker and Douglas profile the City of        access to, in order to better understand
                               our profession forward.                         Hamilton’s approach. Burquist and Fraser      how to respond to changes and tell better
                                  In this issue of Plan Canada, we explore     reflect on the hackathon, which harnesses     stories about how our world can be.
                               the deep and emergent integration between       technology and brings together previously     Perhaps some of the articles in this issue
                               planning, data, and the evolving influence      disparate approaches to addressing            will inspire you or provide useful insight
                               of technology. Our contributors to this issue   real-world questions – an evolution of the    into the opportunities ahead of us in our
                               have highlighted several ways in which the      design charrette. While virtual reality was   emerging digital cities. ¢

                               4      PLAN CANADA | SPRING • PRINTEMPS 2017
DIGITAL CITIES LES VILLES DIGITALES - Canadian Institute of Planners
Les villes ont toujours été à l’avant-garde de l’adaptation, et
                             l’adaptation numérique dans un domaine peut permettre

                                                                                                                                                   MESSAGE DU COMITÉ DE RÉDACTION
                              d’élargir la perspective et les approches dans d’autres. »

Villes numériques
                                                              Richard Borebridge MICU, UPC, Comité de rédachon de Plan Canada

L
         a technologie change non                mesure d’anticiper les occasions contribue à   à exploiter la technologie et à rassembler
         seulement la façon dont les             faire avancer notre profession.                les différentes approches antérieures pour
         urbanistes effectuent leur travail,        Dans cette publication de Plan Canada,      aborder les vraies questions – une évolution de
         mais aussi la manière dont              nous étudions l’intégration profonde et        la charrette de conception. Alors que la réalité
fonctionnent les villes. Ces deux aspects        émergente entre l’urbanisme, les données       virtuelle a été conçue dans l’industrie du jeu,
s’inscrivent dans une évolution constante        et l’influence évolutive de la technologie.    Boyco et Cory discutent de son potentiel :
et changent entièrement les règles du jeu.       Les auteurs de ce numéro soulignent            plonger les mandants et les urbanistes dans
Reconnaître l’influence et les possibilités      diverses façons dont le volume et la variété   la fabrication narrative entourant les espaces
liées aux nouvelles technologies permet          de données peuvent ouvrir de nouvelles         et leur avenir, transformer la nature de l’hôtel
d’accroître l’efficacité des pratiques en        perspectives à d’anciens problèmes.            de ville et de son assemblée publique ou la
urbanisme et de remettre en cause notre             Baxter met en évidence les données          conception urbaine et la visualisation.
rôle en ce qui a trait à la « répartition bien   et la visualisation qui influencent déjà la       Toutes ces choses (et bien d’autres
ordonnée » des terres, des ressources,           manière, dont travaillent les urbanistes,      encore) sont susceptibles de frayer de
des installations et des services ».             ainsi que quelques exemples de navigation      nouvelles voies en matière d’efficacité et
(ICU, « Qu’est-ce que l’urbanisme? »)            et d’exploitation réussies des nouvelles       d’équité en urbanisme. Toutefois elles
   La montée des téléphones intelligents,        sources d’information. Dans quelle             peuvent être aussi une source de distractions
« l’ubérisation » et les méthodes analytiques    mesure l’économie fondée sur le savoir         des fonctions traditionnelles. En raison
rapides permettent de jeter un nouveau           a-t-elle transformé le rôle de l’industrie     des ressources limitées et des attentes
regard sur le processus éprouvé en matière       dans une ville, et que faisons-nous de         changeantes du public, les urbanistes devront
d’adoption et d’adaptation. Cette toute          l’espace industriel qui n’est plus rentable?   utiliser efficacement ces outils pour tirer
nouvelle génération d’innovations nous           Brunelle explique que la technologie n’est     profit d’une richesse d’information toute
offre de nouvelles façons de comprendre          pas simplement un ensemble d’outils,           nouvelle et créer de meilleurs processus,
et d’écrire l’histoire, de modifier les          mais aussi un moteur d’exploitation des        tout en évitant la surcharge d’information
comportements et de préciser les                 terres. Il décrit également la façon dont      et les mauvais investissements. Des
demandes des citoyens et des intervenants.       les données peuvent être utilisées pour        préoccupations subsistent en ce qui a trait
L’émergence de l’influence numérique             satisfaire aux changements des zones           à l’accès, la transparence, le contrôle et
sur les villes est accompagnée d’une             d’emploi. L’urbanisme et l’engagement au       l’environnement règlementaire, dans le
responsabilité qui est celle de s’adapter        sein des communautés peuvent se révéler        cadre desquels ces nouvelles technologies
à ces nouveaux modèles et d’y porter             le meilleur moyen de constater comment         sont amplifiées et renouvelées. Plusieurs
également un regard critique. Il existe          la technologie a transformé l’urbanisme        urbanistes devront développer de nouvelles
un juste milieu entre reconnaître un             et continuera de le faire. Les résidents       compétences ou devront pouvoir y accéder,
changement fondamental et se laisser             et les municipalités adoptent les médias       afin de mieux comprendre comment réagir
emporter par la « prochaine nouveauté ».         sociaux de diverses façons pour recevoir et    aux changements et exprimer la façon dont
Les villes ont toujours été à l’avant-garde      transmettre de l’information, ce qui permet    nous pouvons bâtir un monde meilleur.
de l’adaptation, et l’adaptation numérique       de mobiliser des groupes électoraux qui sont   Certains articles dans cette publication seront
dans un domaine peut permettre d’élargir la      peut-être jusqu’à présent, restés en marge.    possiblement une source d’inspiration ou
perspective et les approches dans d’autres.      Shaker et Douglas ont décrit l’approche        fourniront de précieux renseignements sur
Prendre une longueur d’avance n’est pas          de la ville d’Hamilton. Burquist et Fraser     les futures possibilités au cœur de nos villes
un objectif intrinsèque. Toutefois être en       se sont penchés sur le hackathon, qui sert     numériques émergentes. ¢

                                                                                                  SPRING • PRINTEMPS 2017 | PLAN CANADA    5
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DIGITAL CITIES | LES VILLES DIGITALES

                                                                                              By Aaron Baxter BA, MEnv

                                                     Planning in the era of
                                                     DATA SCIENCE
                                                     and DASHBOARDS

                                                                                    W
                                                                                                             e live in an exciting     are approached. In standard science, a
                                              Summary                                                        time! It seems that       hypothesis is developed and then tested.
                                             In this article, Aaron helps                                    as each day goes          To properly test the hypothesis data is
                                             describe ‘data science’                                         by, there are more        generated or collected, evaluated, and
                                             and ‘dashboards,’ getting                                       and more sources          used to support the findings – a process of
                                             behind the buzzwords by                of information we can draw on as planners          deductive reasoning. In today’s world where
                                             providing definitions, as              to help inform and assist our practice.            there already exists a huge volume of data,
                                             well as examples of how                The pace at which this additional information      the possibility exists to collect and evaluate
                                             they can be used to assist             becomes accessible can be staggering, even         the data to identify patterns, which then in
                                             in the planning process.               at times overwhelming. Indeed, following           turn lend to the formulation of hypotheses
                                                                                    from Moore’s law, which observes that the          – a process of inductive reasoning. In other
                                                                                    capacity of computers doubles every two            words, with data science we have data and
                                              Résumé                                years, we can only expect the steady stream        generate hypotheses as supposed to having
                                                                                    of data available at our fingertips to grow        hypotheses and generating data.
                                             Dans cet article,
                                                                                    bigger and come faster. The question then             At this point you may be wondering
                                             Aaron aide à décrire la
                                                                                    is: how do we evaluate the utility of the sheer    what this process could be used for, or
                                             « science des données
                                                                                    volume of information and distill it into clear    how helpful this concept of data science
                                             » et le « tableau de
                                                                                    and actionable intelligence? Two approaches        could really be for supporting planning
                                             bord » en fournissant
                                                                                    (and buzzwords) that have been helping us          work. I suggest that the real utility of
                                             des définitions et des
                                                                                    are Data Science and Dashboards.                   this approach is the ability to explore,
                                             exemples sur la façon
                                                                                                                                       digest, and distill large and disparate data
                                             dont on peut utiliser
                                                                                    ¢ DATA SCIENCE                                     sets, which can then be interpreted and
                                             ces termes pour
                                                                                    “Data Science” as a term has been around           re-interpreted depending on the line of
                                             contribuer au processus
                                                                                    for decades, first originating in the 1960s        questioning desired. For example, from the
                                             d'urbanisation.                        used as a proxy for computer science.              same collection of datasets such as census
                                                                                    In recent years, however, we have seen             information, open data portals, open
                                                                                    the term used much more freely and                 street maps, and third party Application
                                                                                    come to represent anything from business           Programming Interfaces (APIs), one could
                                                                                    analytics to regular run of the mill statistics.   explore their ability to assist in a variety of
                                                                                    The clearest way that I understand data            applications, from location siting, modelling
                                                                                    science to be separate from ‘standard’             land use, or identifying patterns in zoning
                                                                                    science is the way in which problems               bylaw conflict.

                                        6   PLAN CANADA | SPRING • PRINTEMPS 2017
DIGITAL CITIES LES VILLES DIGITALES - Canadian Institute of Planners
Figure 1: Bike share station potential surface.

   One example of this is our recent work          with annual or monthly passes) and casual
in conducting a Feasibility Study for the          users (those who purchase day or 3-day
Expansion of Bike Share Toronto. This was          passes) of the system. When using our                    We arrived at
a data-driven spatial analysis of the City of      regression model to predict the bike share          hypotheses around
Toronto, which sought to identify areas within     station at a particular location, different
the city of highest potential or least risk for    indicators were more pronounced for
                                                                                                         individual factors
expansion of the city’s bike share program.        each user type, which resulted in different             that drove bike
We drew from a fountain of available               Coefficients of Determination (Adjusted
information from both open and proprietary         R2=0.54 for casual users, Adjusted R2=0.36
                                                                                                        share ridership by
datasets. We combed through these                  for registered users). Figure 1 is a chart        collecting, evaluating
datasets looking for patterns and comparing        illustrating one year of ridership information        and re-evaluating
those patterns against observed ridership          for the casual and registered user types.
information. We arrived at hypotheses              This result illustrated that subsequent            the plethora of data
around individual factors that drove bike          follow-up work should be done to more                sources available.”
share ridership by collecting, evaluating and      deeply understand the various types of
re-evaluating the plethora of data sources         users of the system, insofar as the data
available. Figure 1 is the final Bike Share        allows us to confidently characterize
Station Potential Surface and was one of the       behaviour. Indeed, cursory analyses into
main deliverables of the project.                  additional factors such as weather and
   A specific instance of hypothesis               hours of sunlight suggest that casual and
generating in this example is the distinction      registered users may be affected by these
in the data between registered users (those        factors differently.

                                                                                                    SPRING • PRINTEMPS 2017 | PLAN CANADA   7
DIGITAL CITIES LES VILLES DIGITALES - Canadian Institute of Planners
DIGITAL CITIES | LES VILLES DIGITALES

                                        Figure 2: Annual bike share ridership for casual and registered users.

                                                                                          ¢ DASHBOARDS                                    customized results. Initially, ESTPH will
                                                                                          If data science allows us to evaluate the       use this tool to manage and display their
                                                    The dashboard,                        utility of information and generate meaning     physical activity infrastructure (parks,
                                                 to us, is an online                      from the data, there still requires a means     cycle paths, etc.), though they do have
                                                                                          to represent and communicate the findings.      plans to incorporate other sources of
                                                      platform that                       As planners, we are used to generating          information in the future such as public
                                                   brings together                        reports, and communicating our analyses         health data and community amenities.
                                                   information and                        and work in the context of presentation,        To ensure that both the immediate and
                                                                                          papers, and plans. In our work, we have         future needs of ESTPH would be met, our
                                               functionality in one                       been increasingly turning to additional         planning work was literally coded into the
                                                easy-to-use, easy-                        media sources to communicate our findings,      final product. The result is a flexible and
                                                                                          especially relying on online tools such as      living deliverable as supposed to what
                                                  to-access place.”                       portals or dashboards. The dashboard, to us,    formerly would have been a series of
                                                                                          is an online platform that brings together      static PDF maps. Figure 3 is an indicative
                                                                                          information and functionality in one easy-to-   interface of the ESTPH dashboard.
                                                                                          use, easy-to-access place. Users navigate
                                                                                          the dashboard to recombine the elements of      ¢ DIGITAL CITIES
                                                                                          our work and use tools we develop to help       As the sea of data wells around us, we
                                                                                          themselves more fully leverage the results of   need new tools to evaluate the quality
                                                                                          our efforts.                                    and utility of the information. We need
                                                                                              One example of a dashboard we are           data that is complete and standardized
                                                                                          currently working on is an interactive          to make it easy to access and work with
                                                                                          mapping dashboard developed for Elgin           the information. We need transparent
                                                                                          St. Thomas Public Health (ESTPH).               processes that are easily traceable so that
                                                                                          This project will allow staff at ESTPH          data analysis can still be participatory
                                                                                          create and manage a repository of spatial       and stakeholders remained engaged.
                                                                                          information from both internal and external     The future of our cities are increasingly
                                                                                          sources. It provides means to combine           digital, which is something as planners we
                                                                                          different sources of spatial information        will need to anticipate in order to continue
                                                                                          and to combine custom maps to produce           to serve the communities we work with.

                                        8    PLAN CANADA | SPRING • PRINTEMPS 2017
DIGITAL CITIES LES VILLES DIGITALES - Canadian Institute of Planners
Figure 3: Indicative design of the
Elgin St. Thomas interactive mapping
management application dashboard.

                                            #6
Aaron Baxter is a planner with
                                       Bunt & Assoc
WSP|MMM, specializing in spatial
analysis and digital engagement.
Drawing from his love and enthusiasm
                                           1/4 H
for numbers, web development, and
GIS, Aaron is often called upon to
apply his unique skill set to a wide
range of assignments. ¢

                                             SPRING • PRINTEMPS 2017 | PLAN CANADA   9
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DIGITAL CITIES | LES VILLES DIGITALES

                                         Summary
                                        "It’s like a science fair for grown-ups”
                                        is how a hackathon was described by
                                        one participant in City of Toronto’s
                                        TrafficJam. A hackathon turns                                    By Michelle Berquist MScPl and Scott Fraser PEng, MEng
                                        the classic public meeting on its
                                        head: instead of inviting community
                                        members to participate in reviewing
                                        and evaluating research, analysis
                                        and future options from the experts,
                                        at the hackathon experts review
                                                                                          Could your city
                                                                                          HACK IT
                                        and evaluate ideas and options put
                                        forward by community teams that
                                        have conducted their own homework.
                                        During the TrafficJam, community
                                                                                                      at a
                                                                                          TRAFFICJAM?
                                        members were invited to work with
                                        each other and with open data to
                                        inspire new ways of busting gridlock
                                        on Toronto’s streets. This is a good
                                        case study of what planning can look
                                        like when we unleash the potential of
                                        web-based technology and community
                                        capacity, through intensive

                                                                                      I
                                        collaboration and experimentation.
                                                                                           s it a town hall? Is it a conference? Is it   Toronto’s traffic troubles by getting up close
                                                                                           an online tool? All of the above and          and nerdy with civic data sets. The result
                                                                                           none of the above, the hackathon is a         was a great weekend, great ideas and great
                                         Résumé                                            whole new animal in the jungle of public      inspiration for any municipalities and public
                                                                                           engagement, and City of Toronto let it        agencies looking for a way to tap the full
                                        « C'est comme une expo-sciences
                                                                                      loose in October 2015. At the TrafficJam           potential of their data sets and the members
                                        pour les adultes ». Voilà comment un
                                                                                      hackathon, the City and Evergreen CityWorks        of the community who are eager to dedicate
                                        participant de TrafficJam, un hackathon
                                                                                      invited 150 engaged citizens, digital creatives    their talent and interest to confronting
                                        organisé par la Ville de Toronto, a décrit
                                                                                      and data detectives to team up and tackle          challenges in their hometown.
                                        l'événement. Un hackathon est une
                                        version modifiée de la traditionnelle
                                        assemblée publique : au lieu d'inviter
                                        des membres de la collectivité à
                                        participer à l'examen et à l'évaluation
                                        de recherches, d'analyses et d'options
                                        proposées par des experts, des experts
                                        examinent et évaluent des idées et des
                                        options proposées par des équipes
                                        formées de membres de la collectivité
                                        qui ont effectué leurs propres
                                        devoirs. Dans le cadre du hackathon
                                        TrafficJam, on a invité des membres de
                                        la collectivité à unir leurs efforts pour
                                        trouver de nouvelles façons d'éliminer
                                        les embouteillages dans les rues de
                                        Toronto à l'aide de données ouvertes.
                                        Il s'agit d'un bon exemple de ce à
                                        quoi peut ressembler la planification
                                        lorsqu'on exploite le potentiel de la
                                        technologie Web et les capacités de la
                                        collectivité par d'intenses efforts de          Who’d have thought you’d get smiles this big when people get together to work
                                        collaboration et d'expérimentation.             all weekend? Team TrafficJam Tacos meet one another and get to work on the
                                                                                        first evening of the 48-hour event at Evergreen Brick Works.

                                        10    PLAN CANADA | SPRING • PRINTEMPS 2017
Geeking Out. The hackers present their ideas to one another, community members,
 City staff and the panel of judges during the open house that closed out the weekend long event.

   The planning profession is grappling with        At an open house or public forum,
what meaningful public engagement looks          community members are typically presented a
and feels like. It is well understood that the   well-researched problem, and the framework
                                                                                                       The chance to bring
best kind of change is a welcome change          of several possible solutions and have a                    knowledge and
and that it is too much to ask of a community    chance to take part in evaluation. A hackathon
for it to welcome a change that comes            turns that classic public meeting format
                                                                                                       expertise to bear on
unannounced or is simply announced as a          inside out. This time the community members             civic issues gives...
fait accompli.                                   are the ones who do detailed research into               everyone involved
   With web-based technology, very often we      a problem and sketch out several possible
succeed in providing accessible conversation     solutions, and the host is the one strolling                a menagerie of
channels and setting new standards for           around the display boards, contributing to the           possibilities and a
mutual awareness and understanding               evaluation. The chance to bring knowledge
throughout the planning cycle. However,          and expertise to bear on civic issues gives a
                                                                                                          sense of hope for
opportunities for community members              community member a sense of ownership                          the solution.”
to be empowered to apply their skills and        of the problem and gives everyone involved a
experience and take on a creative role in        menagerie of possibilities and a sense of hope
confronting challenges remain rare.              for the solution.

                                                                                                    SPRING • PRINTEMPS 2017 | PLAN CANADA   11
DIGITAL CITIES | LES VILLES DIGITALES

                                                                                                                                          in which it is still possible to land a summer
                                                                      We have seen a revolution in the                                    job sitting at the roadside with a counter
                                                                                                                                          and a clipboard. Classic data sets like traffic
                                                                   way that data is collected, gathered,                                  counts, collision reports, transit ridership
                                                                             analyzed, and interpreted.”                                  counts, and parking infractions are being
                                                                                                                                          gathered in increasingly sophisticated ways.
                                                                                            At the TrafficJam, the community was          They are now complemented by increasingly
                                                                                         invited to roll up their sleeves with the        sophisticated data sets, such as the live
                                                                                         issue of traffic congestion in Toronto.          vehicle location feeds that are displayed in
                                                                                         We have seen a revolution in the way that        transit apps, smart payment card records
                                                                                         data is collected, gathered, analyzed, and       (e.g., Presto), and Bluetooth/wifi probe data
                                                                                         interpreted. Just imagine the leap between       that are displayed as a measure of traffic in
                                                                                         sale pricing at a farmer’s market stall and      GoogleMaps.
                                                                                         the computing power behind a national food          At the TrafficJam hackathon, the City
                                                                                         chain sending coupons for only the foods         of Toronto asked skilled and interested
                                                                                         you eat, directly into your pocket on your       citizens to look at the abundance of
                                                                                         phone, just as you enter one of their stores.    information and answer one of two
                                                                                         That incredible growth in computing power is     questions: what can we do with all this?
                                                                                         now revolutionizing the transportation field,    Or what can we learn from all this?

                                             Congratulations to the winners! The TrafficJam Tacos’ Team takes home the prize. (L-R): Jonathan Dursi,
                                             Simon Freedman, Amanda Chou, Michelle Berquist, Tawsif Khan, Cathl Smyth, and Kevin Branigan.

                                        12      PLAN CANADA | SPRING • PRINTEMPS 2017
This code may look like nonsense to you, but to the City of Toronto this looked like a winning idea of how to derive
  insights into traffic management from the vehicle location data from surface transit that feeds transit planning apps.

   From Friday night to Sunday afternoon,          or “In 2013, this street flooded as high as the
fuelled by delicious food and the inspiring        windows at this house.”
setting of the Evergreen Brickworks, teams             The winning team offered up a more
opened their minds to the possibilities.           academic insight: that the reliability of traffic
By Sunday afternoon, the room was ringed           is as interesting as the speed. They proposed
with over 20 projects. A panel of judges           that in the GTA, we have accepted that traffic
including Geoff Cape, CEO of Evergreen,            will slow us down. Now we want to know
Stephen Buckley, then General Manager              how likely we are to hit traffic and how bad
of City of Toronto Transportation, and Deb         it is likely to be. They also showed that when
Matthews, Deputy Premier of Ontario, had           measuring reliability of traffic, instead of
the difficult task of choosing a winner.           speed of traffic, transit vehicle data can be
Among the initiatives on display were              used. Their analysis highlighted hotspots           “It’s like a science fair for grown-ups,”
software that can conduct real-time traffic        in the road network where traffic is highly         tweeted a participant. A panel of judges
counts from live video feeds, a traffic forecast   unpredictable, an early warning sign that it is     make the rounds, at centre from left to
to be reported on the morning news like a          prone to gridlock.                                  right: Geoff Cape, CEO of Evergreen; Deb
weather forecast, and an app that lets walkers         In an interview after the event, the            Matthews, Deputy Premier of Ontario;
leave tips and points of interest ‘hanging’ in     winning team explained “it meant a lot to           Stephen Buckley, then General Manager
the air for another walker to find later. Just     us to be awarded the grand prize because            of City of Toronto Transportation.
imagine Pokemon Go meets passing notes in          statistical analysis and coding are not             Photo Credit: Willy Wilson via Twitter.
class – “watch out for gum 10 metres ahead!”       usually considered super sexy, but to see

                                                                                                       SPRING • PRINTEMPS 2017 | PLAN CANADA   13
DIGITAL CITIES | LES VILLES DIGITALES

                                                        This type of ‘jam session for
                                                          data geeks’ could be used
                                                          for any information that is
                                                       gathered on a routine basis.”

                                               The grand prize was awarded to this initiative to map traffic reliability through extensive and intensive number
                                               crunching and projection, using the big data sets that could be generated by routinely archiving the live feed of
                                               location information from public transit vehicles that is now used by trip planning apps.

                                             the relevance of these disciplines            with their city that go beyond opinion
                                             celebrated at an event like this is           polls, public meetings and five-                 Michelle Berquist is a Project Leader at
                                             truly inspiring. We hope that now             minute deputations. It also shows                the City of Mississauga – Transportation
                                             #TJTO exists as a proof of concept,           that the City can gain so much more              Planning and a resident of Toronto.
                                             it will highlight the need for real           from making space for people to                  She led the ‘TrafficJam Tacos’ to their
                                             investment in the participants and            apply the full range of their talents            winning submission at the hackathon.
                                             their ideas.” The City of Toronto has         and interests. Solving traffic trouble
                                             recognized the value of having this           is just the beginning. This type of ‘jam
                                             type of talent dedicated to solving           session for data geeks’ could be used
                                                                                                                                            Scott Fraser is a Program Manager
                                             traffic issues full time. The City has        for any information that is gathered
                                                                                                                                            at the City of Toronto – Transportation
                                             built a Big Data Team to do advanced          on a routine basis. Library checkouts,
                                                                                                                                            Services and was the man behind the
                                             research similar to the winning ideas         recreation program signups,
                                                                                                                                            magic, coordinating the TrafficJam
                                             at the hackathon.                             marriage license applications…
                                                                                                                                            hackathon. ¢
                                                The TrafficJam hackathon proved            the possibilities are only limited by
                                             that people want ways to engage               our imaginations.

                                        14     PLAN CANADA | SPRING • PRINTEMPS 2017
By Indro Bhattacharyya MSc, MCIP, RPP and Derek Brunelle MES

      Data and analysis in the new
      EMPLOYMENT
      LANDSCAPE

                                    A
                                                     cross Canada, municipalities      Approaches to protecting employment
 Summary                                             work to preserve space         vary throughout the public sector.
This article highlights changes                      for employment in order        Efforts include protecting physical spaces,
to employment opportunity                            to ensure that residents       ranging from the designation of high-level
and built form that are being                        can live, work, play, and      land use categories, such as through
driven in significant part by       learn within their community. The need          Ontario’s Growth Plan,2 to new types of
digital technological advances      for employment space, however, can often        zoning that better support start-ups across
in Canadian communities.            conflict with the need for residential space.   various sectors. One example of this new
It highlights not only the          As such, good information is necessary for      type of zoning is Vancouver’s mixed-use
importance of data for              planners to strike a balance, for the public    designation PDR (production, design, and
planners in responding to these     interest, between these two demands.            repair), initiated to support local economic
changes, but calls for better       With employment restructuring across            diversity by permitting such uses as light
engagement in order to deliver      the country – facilitated by automation,        manufacturing adjacent to residential
a more resilient public realm in    deregulation, and globalization1 – it is        developments.3 There are also efforts by
the face of these changes.          important that planners have robust             economic development programs to promote
                                    methods of data-collection, analysis,           tech employment and start-up culture, such
                                    sharing, and engagement.                        as Toronto’s StartUpHERE, and Waterloo’s
 Résumé
Cet article met en évidence
les changements touchant
les perspectives d'emploi et
l'architecture, dus en grande
partie par les avancées de la
technologie numérique dans
les collectivités canadiennes.
Il souligne non seulement
l'importance des données pour
les urbanistes pour faire face
à ces mutations, mais aussi la
nécessité de faire preuve d'un
meilleur engagement afin d'offrir
un environnement public capable
de s'adapter à ces changements.

                                                                                          SPRING • PRINTEMPS 2017 | PLAN CANADA    15
DIGITAL CITIES | LES VILLES DIGITALES

                                                         Without
                                                   robust data, it
                                                  becomes more
                                                      challenging
                                                     for planning
                                                 professionals to
                                                   provide sound
                                             advice on the needs
                                               of employers and
                                                    employment.”

                                                                                      Accelerator Centre. Other approaches            Hamilton Area (GTHA). This report found
                                                                                      include policy-grounded programs, including     a number of gaps, such as incomplete
                                                                                      financial incentives, such as so-called         geographic and temporal coverage, volatile
                                                                                      ‘innovation’ agendas.4,5 These examples         and irregular year-to-year variations
                                                                                      demonstrate the variety of approaches the       in the data, and irregularities of the
                                                                                      public sector, including municipalities, have   businesses counts, resulting in a patchwork
                                                                                      been using to support employment growth in      understanding of the regional employment
                                                                                      an era of employment changes.                   landscape across the GTHA.6 Without robust
                                                                                         For municipalities, local employment         data, it becomes more challenging for
                                                                                      changes are generally understood through        planning professionals to provide sound
                                                                                      Statistics Canada’s Labour Force Survey,        advice on the needs of employers and
                                                                                      and Census. During intercensal years,           employment. This is particularly concerning
                                                                                      communities are often reliant on their own      in regions like the GTHA, which represents
                                                                                      employment surveys. Research undertaken         approximately 20% of the national economy.7
                                                                                      by Ryerson University’s Centre for Urban           What is well understood through these
                                                                                      Research recently reported on the state of      data sources is that there has been a
                                                                                      employment surveys in the Greater Toronto       particular drawdown in manufacturing

                                        16    PLAN CANADA | SPRING • PRINTEMPS 2017
employment, both nationally8,9 and at
local levels. For instance, consistent with
Canadian trends, the Peel Region, in                              The impacts of automation are expected
Ontario, recorded a retreat in the number
                                                                     to go beyond resource extraction and
of manufacturing jobs. However, it saw a
nearly equal increase in services-orientated                        manufacturing, and become pervasive
employment from 2006 to 2011. Despite this                            throughout the logistics and services
employment diversification, the Region of
Peel was approximately 80,000 jobs short of
                                                                    industries, including in office-type jobs.
the provincially forecast general employment
estimate for 2011.10 More concerning is
that this was not unique. In fact, across the
Greater Toronto Hamilton Area, this general
employment deficit was approximately            to a consumer base, often with storefronts      increasing automation.20 The impacts of
300,000 jobs short of the provincially          or easy transit access.18 This has invariably   automation are expected to go beyond
forecast employment estimate for 2011.11        meant locating in a mixed-use environment.      resource extraction and manufacturing,
Further, within the Region of Peel, a reduced   The needs of these kinds of contemporary        and become pervasive throughout the
rate of new jobs created per new population     small and medium-scale manufacturing            logistics and services industries, including
was deduced: the rate at which new jobs         enterprises are somewhat different than         in office-type jobs. In fact, some research
were created for new residents decreased        the automobile-reliant suburban business        has highlighted that millions of jobs
rapidly by 50%, after decades of stability.12   park model that supported more traditional      are susceptible to automation.21, 22, 23
   In addition to these trends, there is        manufacturing operations. While some            With particular reference to manufacturing,
also evidence of employment-related built       municipalities like Vancouver have worked to    it is clear that firms already have the ability
form changes in the Greater Toronto Area.       encourage light manufacturing in new mixed      to make do with fewer local employees
Industrial development is now both taller       use developments, there is a significant gap    thanks to automation.24
and larger than it has been,13 facilitated in   in knowledge as to how these businesses             In Ontario, municipal planning occurs
part by automation. There is also evidence      will function, and whether prospective          within a context of provincial employment
that employment densities in industrial         tenants can afford to locate in these spaces.   and population projections via Places to
lands, at least within the Region of Peel,      Alongside the trend toward new employment       Grow. Presently, communities are expected
decreased with the decline in manufacturing     options in mixed-use areas, technological       to plan towards forecast population and
employment.14 Further, new trends in            changes are also making it possible for         employment projections for the year 2041.25
office development have demonstrated a          manufacturers to become more efficient          Having this ‘target’ makes it possible to
concentration in the urban centre of Toronto,   in existing suburban industrial spaces          right-size decisions and investments.
not in the suburbs,15 potentially facilitated   that can be retrofitted for new uses.19         However, in light of the missed 2011 jobs
by high degrees of mobility and connectivity    Current approaches for employment space         forecast, a slowdown in the rate of job
to other major urban centres through            planning are challenged. This expanded          growth as compared to population, and
information technology.16,17                    opportunity for manufacturing to survive in     the likelihood of further significant labour
   Additionally, advances in information and    spaces where it might not have once before,     efficiencies through continuing automation,
technology are making it possible for certain   and the need to maximize employment             there are challenges to be assessed in the
high-tech manufacturing operations, like        opportunities wherever possible in light        current Ontario forecast-driven planning
custom apparel, additive manufacturing,         of the labour efficiency implications of        paradigm. Beyond Ontario, this challenge
food manufacturing, or niche consumer           automation, deregulation and globalization,     to assumptions about job growth should
goods, to locate in downtown cores or           challenges current approaches for               be taken into consideration when planning
mixed-use neighbourhoods in spaces              employment space planning.                      for employment.
where traditional manufacturing operations         In addition to recorded trends in                Changes in employment directly impact
could not ordinarily operate. In particular,    employment opportunity as well as changes       the health and wellbeing of communities,
organizations like the Urban Manufacturing      in employment space demands and built-          and therefore must be considered within the
Alliance have highlighted a movement            form, some observe that now, perhaps            context of planning for a more complete,
toward locally made products that emphasize     more than ever, employment patterns             inclusive, and equitable public realm.
the need for intrinsically affordable           could be subject to even further rapid and      Such changes will invariably affect the
workspaces, and the need to locate close        unprecedented change, largely through           manner in which communities plan for space

                                                                                                  SPRING • PRINTEMPS 2017 | PLAN CANADA    17
DIGITAL CITIES | LES VILLES DIGITALES

                                        for employment, and the manner in which                                                            4
                                                                                                                                              Minister of Innovation, Science and
                                                                                           Indro Bhattacharyya, M.Sc., MCIP, RPP, is a
                                        communities support individual residents                                                              Economic Development mandate letter,
                                                                                           graduate of the Universiteit van Amsterdam’s
                                        as they negotiate changes in employment                                                               Government of Canada. Retrieved from
                                                                                           Master of Science International Development
                                        status.26 As job densities decrease in                                                                http://pm.gc.ca/eng/minister-innovation-
                                                                                           program and Ryerson University’s Bachelor
                                        certain sectors, such as in logistics,                                                                science-and-economic-development-
                                                                                           of Urban and Regional Planning. He is
                                        more space may need to be set aside for                                                               mandate-letter
                                                                                           currently employed with the Region of
                                        those uses to realize job forecasts. As job                                                        5
                                                                                                                                              Government of Newfoundland and
                                                                                           Peel as a Principal Planner, working on
                                        densities increase in other sectors, such                                                             Labrador. Innovation Newfoundland and
                                                                                           understanding changes in employment and
                                        as in offices, less space may need to be                                                              Labrador: A blueprint for prosperity.
                                                                                           their implications for planning. Previously,
                                        preserved for those uses. On the other                                                                Retrieved from http://www.btcrd.gov.nl.ca/
                                                                                           as a planner with the Toronto District School
                                        hand, in some communities, it may not                                                                 innovation/pdf/full_report.pdf
                                                                                           Board he was involved with the development
                                        be possible to have a substantial office                                                           6
                                                                                                                                              Centre for Urban Research and Land
                                                                                           of the world’s largest kindergarten-only
                                        sector absent the kind of connectivity                                                                Development (Ryerson University). What
                                                                                           school in the Thorncliffe Park community
                                        that is required. Further, as it becomes                                                              municipal employment surveys tell us
                                                                                           in Toronto.
                                        possible for certain manufacturing jobs to                                                            about recent employment growth in the
                                        locate within mixed-use areas, planners                                                               Greater Toronto Area, 3 October 2016.
                                                                                           Derek Brunelle, MES, is a graduate of
                                        should develop new strategies on how to                                                               Retrieved from www.ryerson.ca/cur/
                                                                                           York University’s Master of Environmental
                                        integrate such employment uses alongside                                                              publications/reports/
                                                                                           Studies and University of Toronto’s Bachelor
                                        residential ones. Lastly, as the opportunity                                                       7
                                                                                                                                              Greater Toronto Marketing Alliance, 2011.
                                                                                           of Arts in History program. He is currently
                                        to become more labour-efficient increases                                                             Economic Overview. Retrieved from
                                                                                           employed with the City of Toronto as an
                                        through automation, communities                                                                       www.greatertoronto.org/why-greater-
                                                                                           Assistant Planner in Etobicoke, a community
                                        need to plan for the possibility that                                                                 toronto/economic-overview
                                                                                           experiencing significant pressure to
                                        participation rates in the economy may                                                             8
                                                                                                                                              Statistics Canada, 2011. Manufacturing.
                                                                                           convert employment lands to residential
                                        fall, impairing the livelihood and security                                                           Retrieved from www.statcan.gc.ca/pub/
                                                                                           and mixed uses. Previously as the Founder
                                        of their residents.                                                                                   11-402-x/2011000/chap/man-fab/
                                                                                           of TorontoMade, and a Fellow with the
                                           In today’s shifting employment                                                                     man-fab-eng.htm
                                                                                           Pratt Center in New York, he developed a
                                        landscape, access to good information                                                              9
                                                                                                                                              Statistics Canada, 2015. Employment by
                                                                                           strong understanding of the needs of small
                                        – such as employment and land use                                                                     industry. Retrieved from www.statcan.
                                                                                           manufacturers in urban settings. ¢
                                        data, along with information about the                                                                gc.ca/tables-tableaux/sum-som/l01/cst01/
                                        changing needs of employers, including                                                                econ40-eng.htm
                                        new building requirements – will allow         ¢ REFERENCES
                                                                                                                                           10
                                                                                                                                              Prasad, Arvin. Growth Management
                                        planners for cities and regions to             1
                                                                                           Gunderson, Morley. Employment insurance            Workshop, 5 March 2015, Region of Peel.
                                        better plan for employment. Canadian               in the new world of work, Mowat Centre EI          Retrieved from www.peelregion.ca/
                                        communities need to ensure that they can           Task Force, 2011, School of Public Policy &        planning/officialplan/pdfs/
                                        more nimbly address the challenges of a            Governance, University of Toronto. Retrieved       ContextPresentation.pdf
                                        rapidly changing employment landscape,             from https://mowatcentre.ca/wp-content/
                                                                                                                                           11
                                                                                                                                              ibid.
                                        often facilitated by so-called technological       uploads/publications/22_employment_
                                                                                                                                           12
                                                                                                                                              ibid.
                                        disruptions. They will need to go beyond           insurance_in_the_new.pdf
                                                                                                                                           13
                                                                                                                                              Cushman & Wakefield, Peel industrial and
                                        mere data collection by measuring and          2
                                                                                           Ontario Ministry of Infrastructure. Growth         office market trends analysis, 15 May 2015.
                                        monitoring, toward action, driven by               plan for the Greater Golden Horseshoe, 2006        Prepared for Region of Peel. Retrieved
                                        effective, informed analysis and local             (Office Consolidation, June 2013). Retrieved       from www.peelregion.ca/planning/
                                        contextualization. From collaborative,             from https://www.placestogrow.ca/content/          officialplan/pdfs/Analysis.pdf
                                        action-oriented community research                 ggh/2013-06-10-Growth-Plan-for-the-GGH-
                                                                                                                                           14
                                                                                                                                              Region of Peel, Employment trends and
                                        that involves employees, businesses, and           EN.pdf                                             forecast study, 2014. Appendix to The
                                        developers, to continuing to protect space     3
                                                                                           Bula, Frances, “Industrial grit meets              Regional Municipality Of Peel Growth
                                        for employment, and creating awareness             residential glass in Vancouver.” The Globe         Management Committee Agenda,
                                        around this challenge, planners can                and Mail. 19 January 2015. Retrieved from          15 May 2014.
                                        work to achieve equitable outcomes                 www.theglobeandmail.com/report-on-
                                                                                                                                           15
                                                                                                                                              Cushman & Wakefield, 2015
                                        so that communities remain resilient,              business/industry-news/property-report/
                                                                                                                                           16
                                                                                                                                              Fraser, Laura, “Silicon Valley North?
                                        as employment opportunity continues                industrial-grit-meets-residential-glass-in-        Toronto, Waterloo position themselves
                                        to change.                                         vancouver/article22520073/                         as next tech hub,” CBC News Kitchener

                                        18     PLAN CANADA | SPRING • PRINTEMPS 2017
Waterloo, 4 April 2016. Retrieved from          http://events.crei.cat/live/files/647-        Canada’s workforce. Brookfield Institute,
   http://www.cbc.ca/news/canada/                  michaelspdf                                   June 2016. Retrieved from
   kitchener-waterloo/silicon-valley-toronto-   20
                                                   Brynjolfsson, Erik and Andrew McAfee.         http://brookfieldinstitute.ca/wp-content/
   waterloo-1.3519032                              Race against the machine. Retrieved from      uploads/2016/06/TalentedMrRobot.pdf
17
   CityAge, Build the Future (Agenda), 6 & 7       http://raceagainstthemachine.com/          24
                                                                                                 Schneider, Rick. Robotics and automation
   October 2016. Retrieved by http://cityage.   21
                                                   Frey, Carl Benedikt and Michael               can save your factory, Productivity Inc.
   org/wp-content/uploads/2016/10/CityAge-         Osborne. The future of employment: How        Retrieved from http://www.productivity.
   Toronto-2016-Draft-Agenda-Oct.-3.pdf            susceptible are jobs to computerisation?      com/wp-content/uploads/2015/04/Article-
18
   2015 Regional gatherings: Making                17 September 2013. Oxford Martin              Robotics-and-Automation-Can-Save-Your-
   Connections to Fuel the Urban                   Programme on Technology and                   Factory.pdf
   Manufacturing Renaissance, Urban                Employment, University of Oxford.          25
                                                                                                 Ontario Ministry of Infrastructure, 2006
   Manufacturing Alliance, summary of the       22
                                                   World Bank, Digital dividends, World          (Office Consolidation, June 2013).
   Annual Convening. Retrieved from                Development Report 2016. Retrieved from    26
                                                                                                   Johal, Sunil and Jordann Thirgood. Working
   www.urbanmfg.org/annual-                        http://documents.worldbank.org/curated/         without a net: rethinking Canada’s social
   convening/2015-regional-gatherings/             en/896971468194972881/pdf/102725-PUB-           policy in the new age of work, 22 November
19
   Graetz, Georg and Guy Michaels, Robots          Replacement-PUBLIC.pdf                          2016. Mowat Centre, Ontario’s Voice on
   at work, Centre de Recerca en Economia       23
                                                   Lamb, Creig. The talented Mr. Robot:            Public Policy. Retrieved from https://
   Internacional (CREI). Retrieved from            The impact of automation on                     mowatcentre.ca/working-without-a-net/

                     #1                                                                  #3
                  Weston                                                              Urban
                   1/4 V                                                            Strategies
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                                                                                                   SPRING • PRINTEMPS 2017 | PLAN CANADA   19
DIGITAL CITIES | LES VILLES DIGITALES

                                             Summary
                                         Data-driven participatory planning
                                         is helping policy makers and civic
                                         leaders better engage the public
                                         in local decision-making. Robust                                           By Paul Shaker MCIP, RPP and Graeme Douglas MA
                                         engagement improves public
                                         planning outcomes, strengthens

                                                                                           PLANLOCAL:
                                         local communities, and promotes
                                         greater civic pride. PlanLocal, a
                                         participatory planning process
                                         designed and implemented in the

                                                                                           Data-Driven
                                         city of Hamilton, is an example
                                         of innovative engagement that
                                         leverages the knowledge and needs
                                         of local citizens when allocating
                                         infrastructure investments.
                                         PlanLocal is designed to use
                                                                                           participatory planning
                                         data effectively to create more
                                         successful engagement. It does this
                                         by using data to reach a variety of

                                                                                      I
                                         communities and to adjust, in real-               t is increasingly important for          However, skepticism or apathy can be
                                         time, techniques and strategies to                city builders to leverage data to        wrongly fingered as the cause of poor
                                         improve engagement.                               boost public engagement in their         engagement, when it’s likely more a
                                                                                           participatory planning efforts.1         symptom of poorly executed engagement.
                                                                                           Used intelligently, policy makers and       Public participation in decision-making
                                             Résumé                                   civic leaders can employ data to improve      is vital to thriving communities and healthy
                                                                                      community-planning outcomes and               political cultures. We need more, not less,
                                         L'urbanisme participatif axé sur             strengthen local participation.               engagement, and we need it to empower
                                         les données aide les décideurs et               Unfortunately, all too often, many local   local people and provide direct, visible
                                         les dirigeants communautaires à              leaders struggle to engage significant        results for their communities.
                                         favoriser une meilleure participation        numbers of citizens in important planning        In the city of Hamilton, where citizens
                                         du public dans la prise de décisions         projects. Most of us will have been to a      have been engaging in a variety of new
                                         à l'échelle locale. Une forte                public meeting where there were more          approaches to participatory government over
                                         participation améliore les résultats         city staff and consultants present than       the last half a dozen years, the need to better
                                         en matière d'urbanisation publique,          there were members of the public.             engage local people has become increasingly
                                         renforce les collectivités et                Worse, weak engagement can create a           important.3 Since 2012, citizens have taken
                                         favorise la fierté civique. PlanLocal,       ‘false consensus’ on issues, which can        a direct role in allocating over $10 million
                                         processus d'urbanisme participatif           result in poor community planning.2           toward infrastructure improvements in
                                         conçu et mis en place dans la                   To some extent, this is the result of      their communities.
                                         ville de Hamilton, constitue un              an increasingly skeptical citizenry who           The question facing local leaders in this
                                         exemple de participation innovante           wonder whether city leaders and staff         resurgent post-industrial community is how
                                         qui prend en considération les               care about their opinions, or are just        best to engage a diverse range of people,
                                         connaissances et les besoins                 asking so they can tick off the ‘public       in significant numbers, to help guide urban
                                         des citoyens locaux lors de la               engagement’ box on their project report.      development and public spending?
                                         répartition des investissements
                                         dans les infrastructures. PlanLocal
                                         est conçu pour utiliser efficacement
                                         les données afin d'assurer le succès                           The question facing local leaders in this
                                         de la participation. Pour ce faire,
                                         le processus utilise les données
                                                                                                   resurgent post-industrial community is how
                                         en vue d'atteindre une variété de                           best to engage a diverse range of people,
                                         collectivités et d'ajuster, en temps                       in significant numbers, to help guide urban
                                         réel, les techniques et les stratégies
                                         pour améliorer la participation.                                    development and public spending?”

                                        20    PLAN CANADA | SPRING • PRINTEMPS 2017
PlanLocal Charette

¢ PLANLOCAL                                      civic challenges, resulting in a better mutual
To address this question, Civicplan has          understanding of municipal processes and
developed and implemented a new                  community issues alike.                                          Establishing a
approach to participatory planning called           Effective participatory planning needs
                                                                                                             process whereby
PlanLocal. Hamilton’s downtown city              to connect citizens, city staff, and political
councillor, Jason Farr, approached us with       leaders in a shared process that is understood                political leaders
a challenging project: help him engage his       by all three stakeholder groups. Establishing a            can channel public
residents to identify and prioritize where       process whereby political leaders can channel
$1 million in ward specific infrastructure       public knowledge into actionable projects
                                                                                                                knowledge into
funds should be spent in 2016-17.                for city staff is a vital tool for building vibrant       actionable projects
     This request led to the development of      local communities.
PlanLocal, a managed public engagement              PlanLocal achieves this dialogue through
                                                                                                                 for city staff is
process that makes the most of citizens’ on-     a clear and focused process designed to be                       a vital tool for
the-ground knowledge of their communities.       accessible, inclusive, and actionable.                   building vibrant local
It is based on the belief that no one knows
a community better than the people who           ¢ STEP BY STEP                                                   communities.”
live there. PlanLocal allows local leaders       The first crucial step in developing this process
to capture this knowledge to help prioritize     is selecting a targeted, concrete theme as
initiatives in a given community.                the focus for engagement. Residents and
    The PlanLocal process involves more          business owners have busy lives and multiple
than a one-way survey, or a typical Public       priorities, so it’s important for the process to
Information Centre (PIC), to gather residents’   be as straightforward and clear as possible.
thoughts about an issue. Rather, it allows for   For PlanLocal in downtown Hamilton, the
a two-way dialogue on how to best address        Councillor selected the theme of safe streets.4

                                                                                                       SPRING • PRINTEMPS 2017 | PLAN CANADA   21
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