Digital Excellence 2018 - Welcome 31st October 2018 | Park Plaza London Victoria - Digital Excellence 2019
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D I G I TA L
2 0 1 8
Digital Excellence 2018
31st October 2018 | Park Plaza London Victoria
Welcome
Official Partners:
Official Supporters:
Digital Excellence Keynote Online Member Focused
Membership Sector Digital
Sessions Change & Development
Futures (Room 2)
(Main Auditorium) (Room 1)
Welcome and Introduction, Richard Gott, This seminar track is supported by
09:25 MemberWise Network Chair MicroLearn and commences at 10:10
This seminar commences at 10:10
The State of Digital (2019) - Results Preview,
09:30 1 Richard Gott, Membership Champion & Heather
Forrester, Managing Director, Research by Design
10:00 to 10:10 - Movement Time
CIBSE – Our CRM Journey & How
The CIPD Website – Our Digital Artificial Intelligence: How could
We Engage Our Younger Members,
Transformation Story, Sarah Corney, Head of it impact your members? Alastair
10:10 2 Carilyn Burman, Director of
Customer Experience, Chartered Institute of McCapra, CEO, Chartered Institute of
Membership, Chartered Institution of
Personnel and Development (CIPD) Public Relations (CIPR)
Building Services Engineers (CIBSE)
10:40 to 10:50 - Movement Time
Transforming Assessment for the
Connect, Represent, Engage: 21st Century: The CIPS Story and
Federation of Small Businesses (FSB) – ‘Taking
Digital Participation with Members, the Digital Future for Examinations
a strategic approach to digital and avoiding
10:50 3 distractions’, Caroline Lavelle. Chief Commercial
Millennials and Beyond! Denise Linay, - Rachel Wilson, Head of Assessment
Head of Organising and Engagement, Standards and & Operations, CIPS,
Officer, Federation of Small Businesses (FSB) & Louella Morton, Executive Director,
Royal College of Midwives
TestReach
11:20 Networking/Refreshment Break
The Robots Are Coming – will they be
Our Digital Comms Strategy – which VR & Video - The Future of Content
replacing your members? Claire Morton,
channels for which messages? Sara Delivery, Here's What's Next… Matt
11:50 4 Lead Manager - Professional Development,
McDonnell, Web and Social Media Day, Creative Director, LIQUONA
Association of International Certified
Professional Accountants Editor, Royal Statistical Society (RSS)
12:20 to 12:30 - Movement Time
Stand Out from the Crowd – getting Embracing robotic technology
Digital transformation – why we need it, what’s email opens to 50% - James Cross, to automate the digital member
getting in the way and what to do about it! Communications and Engagement experience - Adam Thompson, Head
12:30 5 Ruth Doyle, Group Head of Digital Marketing, Co-ordinator, Royal College of
of User Experience & Azhar Baig, Head of
Technical Advisory and Enquiry Services,
Chartered Institute of Procurement and Supply Obstetricians and Gynaecologists Institute of Chartered Accountants in
(CIPS) (RCOG) England and Wales (ICAEW)
13:00 Networking Lunch and Trade Exhibition
The Power of Video - Getting it
right for your members, Andrew 2025 AD: The Future of Apps for
Going Beyond Just Delivering ‘Another Member
Mortimore, E-Education Manager, Membership Organisations, Russ
14:00 6 App’ (The BMA Story), Kit Randhawa, Product
Association of Anaesthetists & Nigel Magnuson, CEO & Co-Founder,
Manager, British Medical Association (BMA)
Dacre, Founder & CEO of Inclusive Results Direct
Digital
14:30 to 14:40 - Movement Time
No More Black Holes – how digital 21st Century Member Engagement &
How to win the Baby Boomer in the age of makes everything visible, Chris Participation – From Print to Digital
14:40 7 change, Lee Taylor, Senior Marketing Manager, Bacon, Head of ICT and Web, – and Beyond! Liam Giles, Managing
Caravan and Motorhome Club (CAMC) Chartered Institute of Library and Director, Spindogs and Emma
Information Professionals (CILIP) Waddingham, CILEX Representative
15:10 to 15:20 - Movement Time
Leveraging the latest digital
opportunities to positively impact
How to Find a Needle in a Haystack
The State of Digital (2019) - The Results your members, Roger Garside,
15:20 8 - the digital way! John Stevenage,
Explained (Panel Session Consultant IT Manager, Nautilus
CEO, MENSA
International & Richard Broughton,
Associate Director, The MTM Agency.
15:50 Networking/Refreshment Break
Meeting the needs of our members through Breaking the Code – navigating a Creating and delivering fabulous
digital content and services, Annette Woolman, CRM and Website project, David digital content for now and the
Mead, Business Lead, Chartered future, on a budget! Rachel Warden,
16:20 9 Director of Membership and Services, and Maria
Institution of Highways and Communications and Marketing
O'Sullivan, Strategic Marketing Consultant,
Coeliac UK Transportation (CIHT) & Jane Manager, European Association for
Royden, Director, E and H Limited Cancer Research (EACR)
16:50 to 17:00 - Movement Time
17:00 Digital Excellence 2018 Power Down & - A MemberWise National
- Confere
Membership Excellence 2019 Preview
17:15 Professional Networking Drin
© 2018 MemberWise Network
Digital Hack Seminars Official Partner Showcase Track A Official Partner Showcase Track B
(Room 3) (Room 4) (Room 5)
This Seminar track is audience-led and This Seminar track is delivered in partnership
with Purple Management Consultancy and
commences at 10:10 commences at 10:10
Consolidating your Member Value Proposition
Attracting Millennials Online & Keeping Using CRM data to drive personalised member within a Unified Online Engagement Strategy,
Them – Top Tips & Bear Traps experiences, Alex Skinner, Director, Pixl8 Mark Eichler, Director UK/EU, Higher Logic
From Rolodex to Cloud - The lessons we learned Practical use cases of Robotic Process
Digital Transformation on a Budget -
from the CRM journey, Richard Young, Vice Automation (RPA) for Members and their
where to focus in order to maximise
President – International, Fonteva Associations, Carl Grieves, Managing Director,
value
SIlverbear
Why Apps Matter: How to deliver year-round Why an Omnichannel Approach is the Future of
Levelling up - Turning Online
engagement, drive revenue and improve Member Engagement, Alan Perestrello Director
Engagement into Participation and
member experience, Tom Walters, Senior and Co-founder, Trillium & Skip Fidura, Strategy
Growth
Consultant, Cantarus & Insight Director, dotmailer
Using Engagement Scoring to Improve the
The Power of Small Data - simple data How AI will get you much closer to your
Member Experience and Drive Retention,
driven actions that deliver big results members, Ahmed Eltomy Managing and
Jeremy Jalie, Performance Improvement Leader,
Technical Director, SmartImpact
ASI Europe
Findings from the largest digital member
Member Metrics - Effective measures Using meaningful data to drive membership
loyalty survey ever undertaken, James Roberts,
and actions to develop online growth, Clare Bennett, Principal Consultant,
Business Development Manager, Community
engagement Purple
Brands
Acquire, Engage & Retain Members: Commercial
Strategies Used by Sky, L'Equipe & The Daily Society of Association and Membership
Digital Transformation Do’s and Don’ts
Mail Group You Can Adopt to Grow Your Professionals (SAMP) Meeting - Introducing the
Members, Natalie Eastwood, VP, Subscription Concept of Fellowship, Susie Kay, Director, SAMP
Retail & Digital Services, MPP Global
Future Gazing - are new technologies
- -
relevant for membership?
Tools & Techniques to Maximise
-
Member Retention -
ence - www.memberwise.org.uk
- - -
nks Reception
© 2018 MemberWise Network
Trade Exhibitor Information
Hunter Merrifield – Stand 1 – Exhibitor
Hunter Merrifield is a specialist Membership recruiter, covering Purple Management Consultancy – Stand 6 –
permanent and interim roles in Acquisition, Engagement & Retention. Official Partner
Our consultants’ quality-driven approach ensures that we build Purple are an independent management consultancy who work
long-lasting relationships, covering the entire membership lifecycle. with membership organisation’s embarking on a change journey
Our highly versatile offering and advanced sourcing methodologies to support the delivery of business objectives with the correct
enable us to locate the hard-to-find and seriously talented use of people, processes and technology. Our services include:
membership professionals that your organisation needs. Our in- Membership Journey Mapping, Digital Strategy, Technology
depth knowledge of the membership space enables us to effectively Consultancy, Business Process Improvement, Procurement,
place candidates, from junior to senior roles, into forward-thinking Cyber Security and Change Management.
community-driven organisations. Contact: Clare Bennett
e: Clare.Bennett@thisispurple.com t: 0203 376 7447
Contact: Francesca Lord w: www.thisispurple.com
e: Francesca.Lord@hunter-merrifield.com t: 0207 759 7929
w:www:hunter-merrifield.com
Silverbear – Stand 7 – Official Partner
CBA Events – Stand 3 – Exhibitor Our Purpose is to be leaders in liberating the value of
CBA Events is a full-service event management company with years relationships within member organisations. Silverbear’s
of experience of organising and running conferences and events. solution is designed to meet the current and evolving needs
Services include venue finding (free service UK & overseas), audio of membership associations who are looking for a digital
visual, teambuilding & event management. Our success is a direct platform to provide a unified member solution with efficient
result of our ‘can do’ approach, ability to listen to clients’ demands, workflow automation and digital experiences. The platform,
knowledge, patience and creativity. We aim to make every client’s Silverbear Membership, is uniquely the only UK solution
journey with us as enjoyable, hassle free and memorable as possible. for the sector awarded Microsoft’s ‘Certified for Microsoft
Dynamics (CFMD)’ accreditation.
Contact: Sara Young
e: sara@cbaevents.co.uk t: 0333 241 2890 Contact: Carl Grieves
w: www.cbaevents.co.uk e: carl.grieves@silverbear.com t: 01483 409409
w:www.silverbear.com
MPP Global – Stand 4 – Official Partner
MPP Global provides SaaS solutions to enterprise Cantarus – Stand 8 – Official Partner
organisations who require a robust and flexible platform to
Cantarus is a leading digital membership expert, providing
register users, manage payments and monetise their content.
websites, mobile apps, creative design and digital system
Its rich functionality seamlessly supports omnichannel
integration consultancy for renowned organisations such as the
approaches to international markets, helping organisations
Royal Pharmaceutical Society and the Institute of Directors. As a
to build personalised and pre-bundled membership plans.
MemberWise Recognised Supplier and partner of membership
Using its flagship subscription platform, eSuite, MPP Global
CRM specialist Silverbear, we work with organisations to extend
has an impressive track record of improving overall customer
their reach, deepen member engagement and drive revenue.
acquisition, engagement and retention for clients including
Sky, L’Equipe and The Daily Mail Group.
Contact: Lee Adams
e: lee.adams@cantarus.com t: 0161 971 3200
Contact: Natalie Eastwood
w: www.cantarus.com
e: natalie.eastwood@mppglobal.com t: +44 (0) 755 796 6649
w: www.mppglobal.com
Trillium – Stand 9 – Official Partner
Trillium is a member engagement specialist, providing a
SmartImpact – Stand 5 – Official Partner complete lifecycle solution that helps organisations better
SmartImpact is the leading provider of Microsoft Dynamics 365 understand, manage, interact and engage with their members
based solutions for organisations where members are central and stakeholders. We do this through technology, experience
to their operations. Based in Victoria, London, membership and and industry focus. Through our solutions and approach, we
not-for-profit clients choose to work with SmartImpact because are uniquely placed to provide the ideal platform for digital
of the high quality of project delivery, their knowledge of similar transformation, utilising best of breed technologies including
organisations and their strong commitment to developing long- Dynamics 365, Sitecore, Kentico, Umbraco and dotmailer.
term business partnerships based upon trust.
Contact: Alan Perestrello
Contact: Naresh Raj e: aperestrello@trillium.net t: 020 3176 5380
e: naresh.raj@smartimpact.co.uk t: 07973 657774 w: www.trillium.net
w: www.smartimpact.co.uk
© 2018 MemberWise NetworkResults Direct Mobile – Stand 10 – Official Lumi – Stand 14 – Official Supporter
Supporter If you are looking to enhance your next member meeting, if
Results Direct Mobile is proud to be the official Event App you are thinking of taking it from paper based to digital - or
Provider for Digital Excellence 2018. Visit us to learn about even to a hybrid or virtual meeting - then come and talk to
the MemberWise app and request a complimentary Event us. Lumi is the leading global provider of fast, accurate and
App Success Kit. Our Eventsential mobile event app and secure technology to facilitate the smooth running of member
Engagefully year-round engagement app are used by 200 meetings. We offer Pre-Voting, Registration, Live Secure Polling
top organisations including The OR Society, International and Q&A management services.
Association of STM Publishers, and The Rhodes Trust. Our apps
support events in 20+ countries. Contact: Peter Fowler
e: peter.fowler@lumiglobal.com t: 07500 760643
Contact: Russell Magnuson w: www.lumiglobal.com
e: mw@resultsdirect.com t: +44 20 3473 3100
w: www.resultsdirectmobile.co.uk/memberwise
Chord – Stand 15 – Exhibitor
Chord helps boost membership acquisition and retention by
UpBeat – Stand 11 – Exhibitor
delivering more frequent and personal conversations with members
UpBeat membership engagement technology built on Microsoft by telephone. By integrating telemarketing, email, data improvement
Dynamics 365 has specific modules purposefully developed and telephone/online research, we help clients like RCGP, RCN, ICSA,
for associations, membership and not-for-profit organisations. RSS, RSC, CSP, CIBSE, UNISON and BVA. We can lend an extra pair
UpBeat provides associations and membership organisations with of hands for member acquisition, busy renewal periods, welcome
out-of-the-box functionality to automate all member processes calls, lapsed member research, mystery shopping, email consent,
within and across your entire organisation, such as membership, appointment-making, boosting attendance for training courses,
events, education and marketing, meaning increased collaboration events and qualification enrolments.
across teams and actionable insights to make better decisions.
UpBeat enables membership organisations to deliver maximum Contact: Amanda Gilmer
value back to your members. e: amanda.gilmer@chord-uk.co.uk t: 01373 867920
w: chord-uk.co.uk/service/membership
Contact: Vanessa Dal Busco
e: Vanessa.DalBusco@professionaladvantage.co.uk
t: +44 207 268 9809 w: www.professionaladvantage.co.uk ASI Europe – Stand 16 – Official Partner
Advanced Solutions International (ASI) is a leading global provider
Inclusive Digital – Stand 12 – Exhibitor of software and services to associations and not-for-profits. Our
Inclusive Digital is a London-based production company that industry-leading iMIS engagement management system (EMS)
provides a range of digital and video services for membership enables you to manage member data, events, online payments,
organisations and associations – including website and app your website, and more in one system. Plus, with our built-in
development, e-Learning and online training platforms, video scoring engine you can easily measure member engagement to
production, event filming and live streaming.The company was get the big picture needed to drive retention and growth.
set up in 2007 and our current clients include a large number of
membership organisations – including the Royal Society of Medicine Contact: Jeremy Jalie
(RSM), the Association of Anaesthetists (AAGBI) and the Brewers’ e: jjalie@advsol.com t: (0)20 3267 0067 x5142
Livery Company. w: www.advsol.com
Contact: Deirdre McGinnis
e: deirdre.mcginnis@inclusivenetwork.com t: +44 (0) 20 7036 6380 C Systems Global – Stand 17 - Exhibitor
w: www.inclusivedigital.tv
C Systems – a technology services organization serving nonprofits
and associations. We are an award winning iMIS Solution Provider
Page Lizard – Stand 13 - Exhibitor (AiSP) and can deliver iMIS deployment and support services that
We build apps for membership organisations and help you can help you move forward. We also represent aventri, an advanced
communicate more effectively. Our latest apps include a range of conference management platform addressing the entire event life
tools to help members complete and record CPD activities. Talk to us cycle including onsite event technology and innovative mobile apps.
about how apps can enrich your organisation and increase member We also partner with Gather Voices, for curation and publishing of
engagement – we can help you to create bespoke innovative user generated videos.
products cost-effectively. With 13 years providing content technology
solutions to membership bodies we offer sound strategic advice and Contact: Jeremy Wilson
proven success. e: sales@csystemsglobal.com t: +44 (0) 1278 247 138
w: www.csystemsglobal.com
Contact: Graham Duffill
e: graham@pagelizard.com t: 0207 183 3690
w: www.pagelizard.com
© 2018 MemberWise NetworkNetXtra – Stand 18 - Exhibitor
NetXtra helps membership organisations and other NFPs use Pixl8 – Stand 23 – Official Partner
‘digital’ to solve everyday problems, increase engagement and Pixl8 is a creative technical agency with over 80
operational efficiency. With business transformation at the heart of Membership and NFP clients. We provide strategic
every new project, their integrated online solutions enable clients digital consultancy, full-service delivery, hosting and
to fully engage with their audiences and deliver on their goals ongoing support with member database/ CRM system
and objectives for growth and success. This strategic approach to integration. We believe that technically complex projects
digital and business transformation makes them the sector’s go-to should not limit creativity and we work to devise elegant,
provider for CMS and integration. usable interfaces underpinned with reliable secure
technology. Pixl8 is a recognised supporter of open source
Contact: Simon Phillips software and produces the popular CMS and document
e: info@netxtra.net t: 01787 319393 management platform https://www.preside.org/
w: www.netxtra.net
Contact: Alex Skinner
Amazon Web Services – Stand 19 – Exhibitor e: alex@pixl8.co.uk t: 0845 260 0726
Amazon Web Services (AWS) Worldwide Public Sector helps w: www.pixl8.co.uk
government, education, and nonprofit customers deploy cloud
services to reduce costs, drive efficiencies, and increase innovation
across the globe. With AWS, you only pay for what you use, with no
up-front physical infrastructure expenses or long-term commitments.
Community Brands – Stand 24 – Official Partner
Public Sector organizations of all sizes use AWS to build applications, Community Brands builds best-of-breed solutions aligned with
host websites, harness big data, store information, conduct research, ever-changing business models and emerging technology.
improve online access for citizens, and more. Our solutions help member-based organisations drive growth,
engagement, professional development, fundraising and
Contact: Adrian Hanna revenue. We are committed to helping you fulfil your mission
e: anjph@amazon.com t: 02039 420 127 with modern technology that meets your members’ and
w: https://aws.amazon.com/government-education/nonprofits constituents’ expectations.
Contact: James Roberts
e: james.roberts@communitybrands.com
Higher Logic- Stand 20 – Official Partner
t: 0 (+44) 7553 950 130 w: www.communitybrands.com
Higher Logic is the industry leader in online communities and
engagement for membership organisations. Associations
worldwide use Higher Logic to bring people all together, where
communities can interact, share ideas, answer questions and
MicroLearn – Stand 25 – Official Supporter
stay connected. Higher Logic is proud to be the Official Online MicroLearn provides high quality, short, video-led learning
Member Communities Partner and host of MemberWise opportunities that can be accessed from any device, at any time,
Connect, the MemberWise Network’s online community. from anywhere. We have focused on creating learning content
that robustly delivers learning objectives but also, by utilising
Contact: Mark Eichler contemporary learner centric video approaches maximises
e: meichler@higherlogic.com t: 020 3936 3142 opportunities for membership organisations to engage, create
w: www.higherlogic.com learning advocates, increase membership loyalty/retention, build
sustainability and forge deeper relationships with their members.
Contact: Tracy Capaldi-Drewett
Felinesoft – Stand 21 – Exhibitor
e: tcapaldi-drewett@microlearn.com t: 01273 492336
Felinesoft offers a full range of services including business analysis, w: www.microlearn.com
user experience design/creative, software
development and systems integration. Felinesoft’s experience in
delivering continuous improvement projects
helps our clients to streamline and automate their business
Membership Plus – Stand 26 – Official Supporter
processes, improve member acquisition and retention Membership Plus is a membership marketing specialist
and optimise member engagement. As a Microsoft Gold Partner, our providing print and mailing solutions to over 120 membership
expertise ranges over a variety of .Net content management systems, organisations. Membership Plus is regarded as one of the
Dynamics CRM, Mobile Apps, SharePoint, plus bespoke tailored market leaders in the membership sector. Our core services
development. include print production and personalisation of membership
cards, membership renewal / reminder / lapsed programmes,
Contact: Thomas Raworth New Member Welcome Packs and other related membership
e: Thomas.Raworth@felinesoft.co.uk t: +44 (0) 117 325 1902 mailings. Visit us at Stand 26 at the DIGITALX2018 Conference
w: www.felinesoft.com or visit our website www.membership-plus.co.uk
Contact: Steven Grieve
Sterling Solutions Stand 22 - Exhibitor e: steve@membership-plus.co.uk t: 01227 741066
w: www.membership-plus.co.uk
Connect UK (powered by Sterling Solutions) is a reliable and flexible
communications app and virtual membership card combined,
Connect lets you publish personalised content to your members
or specific groups. It provides full analytics, informing you of who’s
engaging with your content so you can shape and personalise
your message. Manage promotional offers, events and send push
notifications. Sterling Solutions are a complete print, communications
and marketing agency.
Contact: Jack Pizzey
e: hello@connect.uk.com t: 01536 527 300
w: www.connect.uk.com
© 2018 MemberWise NetworkFonteva – Stand 27 – Official Partner dotmailer – Stand 30 – Exhibitor
Growing and retaining your membership. Amplifying your dotmailer is a leading marketing service provider with data-
reach. Activating the power of one-of-a-kind communities. powered automation at its core. We’re passionate about shaping
We know what it takes to create growth for your organisation the omnichannel marketing space, and for nearly 20 years we’ve
and satisfaction for your members. Fonteva delivers complete helped thousands of customers strategize their campaigns and
membership and events solutions that are easily configured, drive real business growth. dotmailer allows marketers to manage all
eliminate costly software updates and lower technology costs stages of their marketing automation activity quickly and easily, from
with one powerful system 100% native to Salesforce - the sophisticated data selections to deployment and measurement of
their customer interactions.
world’s #1 CRM. So your organisation can optimise revenue and
exceed customer expectations. Contact: Melissa Greening
e: melissa.greening@dotmailer.com t: 07881 375 932
Contact: Richard Young w: www.dotmailer.com
e: ryoung@fonteva.com t: +44 207 118 1515
w: www.fonteva.com Flywire - Stand 31 - Exhibitor
Flywire solves complex international payment problems for
membership organisations, empowering new opportunities
Spindogs – Stand 28 – Exhibitor globally and locally. Our invoicing and receivables solutions connect
Spindogs are a full service digital agency helping organisations associations with their members making transactions faster, secure,
with marketing both online and offline. We love delivering great transparent and less expensive. Clients can tailor the payment
website design & development, marketing and brand solutions for experience for their customers creating a single point of visibility and
control for payer engagement and receivables management – from
our clients, with the full package to take your online presence to the
invoicing and payment through reconciliation. Flywire’s network spans
next level. We’ve built successful, results-driven relationships with
200+ countries, 100+ currencies and multiple payment methods.
clients for over 14 years working with some notable membership
organisations such as, Chartered Institute of Housing, Royal Academy Contact: James Shattock
of Engineering, BCS and many more. e: james.shattock@flywire.com t: 07765 861642
w: www.flywire.com/business
Contact: Liam Giles
e: Lgiles@spindogs.com t: 02920 480 720 Eudonet – Stand 32 – Exhibitor
w: www.spindogs.co.uk Eudonet is an independent European software provider with 18 years’
experience specialising in member organisations. Engage, measure
Meta Capability – Stand 29 – Exhibitor and understand all segments of your membership with simple, easy
A member centric digital strategy starts with understanding the to use software. We listen to the feedback from the 30,000 people
already using Eudonet worldwide, ensuring that the latest updates to
exact needs of your members and creating simple engaging user
the software are immediately useful to the membership professionals
experiences. By providing bit sized assessment opportunities which
who use it on a daily basis.
drive personalised digital learning pathways, rewarded with digital
badges, we create an addictive environment enabling you to retain Contact: Ben McCreanor
and grow your membership. CPD and career progression tools, e: bmccreanor@eudonet.com t: 020 7092 6659
such as the one we are developing for RIBA, also enhances their w: www.eudonet.co.uk
engagement and dependency with your membership body.
GoCardless – Stand 33 – Exhibitor
Contact: Russell Ward
e: russell.ward@metacapability.com t: 07813 323230 GoCardless is the smarter way for membership organisations to
w: www.metacapability.com collect recurring and ad hoc payments. Organisations like the Royal
College of General Practitioners and the British Institute of Radiology,
along with over 35,000 other businesses use GoCardless to reduce
payments admin dramatically. Seamless integrations with various
Delegate Wifi Access Twitter CRMs, including Fonteva and Trillium, plus features like branded
Username - MemberWise Share your thoughts by payment pages guarantee a seamless member experience from the
Delegate using our official hashtag moment of sign up.
Password - DIGITALX #DIGITALX2018 Contact: Rebecca Edmonds
e: rebeccaedmonds@gocardless.com
t: 020 8338 953
w: www.gocardless.com
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© 2018 MemberWise NetworkTrade Exhibition
Today’s conference includes the membership and association sector’s largest digital focused trade
exhibition. Please do take the opportunity to browse throughout the day!
01 – Hunter Merrifield 13 – Page Lizard 24 – Community Brands
03 – CBA Events 14 – Lumi 25 – MicroLearn
04 – MPP Global 15 – Chord 26 – Membership Plus
05 – SmartImpact 16 – ASI Europe 27 – Fonteva
06 – Purple 17 – C Systems Global 28 – Spindogs
07 – Silverbear 18 – NetXtra 29 – Meta Capability
08 – Cantarus 19 – Amazon Web Services 30 – dotmailer
09 – Trillium 20 – Higher Logic 31 – Flywire
10 – Results Direct Mobile 21 – Felinesoft 32 – Eudonet
11 – UpBeat 22 – Sterling Solutions 33 – GoCardless
12 – Inclusive Digital 23 – Pixl8
Membership Excellence 2019
Register an interest now!
We hope you are having a great day at Digital Excellence 2018! We just wanted to take this
opportunity to remind you of the date of our next conference – Membership Excellence 2019.
2nd May 2019 | Novotel London West Hotel (Hammersmith)
We will soon launch our new look Membership Excellence conference
and you will notice some BIG changes:
• A more comprehensive and flexible conference programme
• A new venue that will almost double capacity
• More expert Membership & Association Professional speakers
•
•
•
Exciting new seminar track topics and themes
More targeted membership focused content
A larger membership solutions expo (with up to 45 exhibitors!)
MEMBERSHIP
Inspired by today’s speakers? Express an interest in speaking at
MEMX 2019 by contacting kerrie.fuller@memberwise.org.uk 2019
Express an interest in attending now (without obligation) and enjoy 20%
off the Standard Association Professional Pass PLUS Preview Booking.
Visit: www.membershipexcellence.comYou can also read
