Directory of Education Services - For Schools, Academies and MATs 2021/22 - Strictly Education 3BM

 
Directory of Education Services - For Schools, Academies and MATs 2021/22 - Strictly Education 3BM
Directory of
Education Services
For Schools, Academies and MATs
2021/22
Directory of Education Services - For Schools, Academies and MATs 2021/22 - Strictly Education 3BM
Welcome to our Directory of
                                               Services 2021/22

Greater Support for Your                                  Our Commitment to You
School or Multi-Academy Trust                             We recognise the continuing pressures you face
                                                          as a school leader; of having to do more with less,
We are delighted to provide you with a new Directory
                                                          managing the health and wellbeing of your staff,
of Services for 2021/22. Our commitment to working
                                                          keeping your school safe and compliant – the list goes
in partnership with you is as strong as ever, and our
                                                          on. In alignment with our mission, our priority is to
new directory highlights the breadth and depth of the
                                                          reduce the administrative burden you may face and
support we continue to offer.
                                                          help you run your school efficiently by providing an
                                                          integrated solution across HR, payroll, finance, MIS,
In 2019 3BM Education Services became part of
                                                          premises, IT and governance.
the Strictly Education group – the UK’s leading
education-specific provider of professional support
services to over 1,200 maintained schools, 900
academies and 180 MATs in 130 local authorities.              Our Mission
Having now become a firmly established member of              To be the trusted partner in education
the Strictly Education family, we recently changed our        support services, enabling you to achieve
name to ‘Strictly Education 3BM’, aligning our brand          the best outcomes for children and
name whilst still retaining the identity and legacy of        young people.
3BM that you know and trust.
                                                              You educate, we support.
United by a common purpose, we support you
as governors and school leaders to achieve the
best outcomes for children and young people. The
combined capabilities, strategic advice and hands-on      Working in Partnership
operational support we now provide, will help you and
your staff to remain focused on the children and their    Thank you for putting your trust in us over the last
teaching and learning.                                    seven years. We come to work every day to help
                                                          support you to improve outcomes for the children
                                                          and young people in your care. It is our belief that our
Improving Service Quality                                 value to communities lies in not only the provision of
For 2021/22 we have enhanced our offer and have           improved and efficient service delivery to schools
several brand-new services which are highlighted on       and academy trusts, but also through investing and
the adjacent page. We are committed to providing          making a social impact in the local communities
a high-quality service for your school by listening to    where we work.
your requirements, providing constructive challenge
and investing in our people, systems and quality                               Amanda Fisher
assurance.                                                                     Chief Executive Officer

Remote Delivery of Services
In response to the turbulence the education sector is
enduring due to Covid-19, we have adapted our offer
where possible, by delivering some of our services
and training remotely. Remote delivery is provided            Contact
through our own online website platforms and by
using collaboration tools for video calls, webinars and
                                                              E: enquire@strictlyeducation3bm.co.uk
screen sharing including MS Teams, G Suite and GoTo           T: 0345 270 8260
Webinar and GoTo Training.
                                                              See individual pages for details on how
www.strictlyeducation3bm.co.uk                                to purchase.
Directory of Education Services - For Schools, Academies and MATs 2021/22 - Strictly Education 3BM
Services available from
NEW                      Strictly Education

           Payroll & Pensions                                  Support via a portal and telephone, the Helpdesk
                                                               manages the delivery of planned maintenance routines
                                                               and monitors delivery.
Specialist Payroll & Pensions Expertise                        Premises Cleaning Audit
Our fully managed Payroll Service combined with                A comprehensive assessment and review of current
Pensions Administration makes sure employees are paid          working practices and compliance is critical during
accurately and on time each month.                             Covid-19. Our audit not only brings peace of mind but
                                                               can recognise demonstrable cost savings.
Pensions LGPS Administration Service
Timely and accurate Local Government Pension Service           Premises Site Cover
(LGPS), providing monthly and annual administration for        A professional relief supply service for premises
Payroll clients.                                               staff, guaranteeing cover for short/long term absences
                                                               and offering cost savings of up to 30% on outsourced
                                                               provision.

                                                               Site Assistant Cover
             People                                            Professional outsourced alternative to directly employed
                                                               staff. Qualified in the higher-level requirements of
                                                               premises management in schools directly supporting
Education HR Online                                            school business leaders.

Our HR Website Subscription Service has been                   Tree Management SLA
designed specifically for the education sector. Providing
access to 1,000+ downloadable resources and web                A dedicated service providing guidance and assistance
pages containing compliance information, guidance and          on the removal of dead or dangerous trees and expert
templates on a range of HR topics.                             advice on tree-related issues in line with all current
                                                               legislation and regulations.
    Special introductory offer
    Available to Strictly Education 3BM clients at a
    discounted price of £299 (usually £499).
    Subscription will run until 31st March 2022.
                                                                          Leadership & Efficiency
Employee Assistance Programme (EAP)
EAP is the most cost-effective way of promoting staff
health and wellbeing in your school.                           Better Governor Service                   See page 64 for details

Disclosure & Barring Service                                   Better Governor provides expert, invaluable support
                                                               for governors, trustees and clerks, wherever you are,
Helping to support you with safer recruitment, our online
                                                               whenever you want it. Our team of governance experts
DBS Checking Service ensures compliance with statutory
                                                               research and summarise what is happening in education
legislation.
                                                               that is specifically relevant to school governance, so that
Contracts of Employment Service                                you don’t need to – ensuring your knowledge is kept
                                                               up-to-date.
We can support your contract administration by
accurately and efficiently generating new contracts of             Special introductory offer
employment with school specific templates.                         Only £199 per annum, for the whole governing
                                                                   body or trust board. 15 months for the price of 12.
                                                                   Eligibility: Excludes Clerking Service which includes Better
                                                                   Governor as part of its SLA.

            Premises                                           To purchase as a standalone service please contact
                                                               services@strictlyeducation4S.co.uk or call
                                                               0800 073 4444 (Option 8).

Health & Safety Service
We can help ensure your school or academy complies
with statutory obligations under Health & Safety (H&S)
legislation. Our support makes sure adequate processes
                                                            For a full list of services available,
are in place to manage H&S risks including access to a      please see Page 5
dedicated helpdesk, website and training. A Radiation
Protection Officer service is also available.

Property Support Helpdesk (HD+)
Designed to help schools who want to develop a proactive
maintenance plan and ensure statutory compliance.
Directory of Education Services - For Schools, Academies and MATs 2021/22 - Strictly Education 3BM
Our Service Offer
As education specialists, we understand that leaders within MATs, academies and schools, face the twin pressures
of having to raise standards in the classroom, whilst managing significant structural, human and financial changes
in their organisation.

Strategic                                                          Flexible
We provide the strategic guidance and expertise to help you        Modular contracts and flexible strategic and operational
achieve your educational vision.                                   support to meet your changing needs and budget, delivered
                                                                   when and where you need.

Operational                                                        Innovative
Hands-on, on-demand operational support available 24               The latest technology to streamline processes, generate
hours a day to reduce your administrative burden and               efficiencies and continuously monitor the performance of
enable you to remain focused on teaching and learning.             your staff and pupils.

                  We operate across four strategic areas:

                                  Strategic HR Support                   Strategic Payroll Planning

                      HR Advisory &
              Administration Services                                                     Payroll & Pensions
                                                                                          Administration

            Safeguarding &                                                                          Strategic Finance
             Legal Support                                                                          Support

        Staff Wellbeing                                                                                   Accounting &
        & Performance                                                                                    Finance Advice
                                      Lead

 Governance Services                                                                                     Strategic Premises
                                                                                                         Planning
                                        ers
                                          hi

                                              &
                                             p

    Independent Strategic                         Effi
       Advice & Support for                            cie                                          Premises Management
                                                             ncy
              School Leaders

                                                                                         Statutory Health & Safety
             Technology & Education
                                                                                         Compliance
                           Strategy

                                      MIS Systems for                    Premises Staffing
                                 Leadership Reporting
Directory of Education Services - For Schools, Academies and MATs 2021/22 - Strictly Education 3BM
Table of Contents
Service Level Agreements 2021/22

Welcome Page					 2                            Premises
Our Service Offer				 4                        Health & Safety SLA 				                 54
Table of Contents				 5
                                               Tree Management SLA 			                  56
                                               Property Support Helpdesk (HD+) 		       58
Strictly Education 3BM Services                Property Support Helpdesk - Summary		    59
Schools’ Finance Support			                6   Premises Management ‘Best Practice’ Gap  60
Internal Scrutiny SLA Support Service
                                      NEW 10   Analysis
SIMS Support Services				13                    Premises Cleaning Audit 			              61
Schools, Academies and MATs                    Premises Site Cover - Premises Assistant 62
Bromcom Support Service			               17    & Site Supervisor
SIMS Administration Network Support		    19    Site Assistant Cover				63
Primary, Special and Nursery Schools
                                               Directory Price List				65
Whole School Technical Support           23
                                               Service Details					72
Digital Teaching & Learning
                            NEW          25    Our Promise to You				  73
Computing Teaching & Learning            26
Support Service
Primary Phase
School Governor Support: Professional    29
Clerking Service NEW FEATURES

Brand-new services available                       As headteacher of a large primary school,
                                                   I really value our relationship with Strictly
for Strictly Education 3BM                         Education 3BM. They have provided us with a
                                                   range of timely, professional support services
customers                                          for many years.

Payroll & Pensions                                 There is always a knowledgeable and friendly
                                                   voice at the end of the phone. They tell us about
Payroll Bureau Service 			                37       new things to improve our work, support and
Payroll Implementation 			                38       respond to our needs.
Pensions Administration Service 		        39
Pensions LGPS Administration Service 		   40
                                                   Peter Dunmall, Headteacher
Pensions LGPS Banding Letter Service 		   41       Fielding Primary School, Ealing, London
Pensions Auto-Enrolment Services 		       42
Teachers’ Pensions Administration Service 43
Salary Statements				44
National Fraud Initiative (NFI) Reporting 45

People
HR Comprehensive SLA			               46
HR Advisory Service SLA			            46
HR Website Subscription			            46
Occupational Health SLA			            48
Employee Assistance Programme		       49
Mediation Services				49
Staff Health & Wellbeing Survey 		    50
Leadership Recruitment & Selection 		 51
Disclosure & Barring Service (DBS) 		 52
Contracts of Employment 			           53
Directory of Education Services - For Schools, Academies and MATs 2021/22 - Strictly Education 3BM
Schools’ Finance Support
Maintained Schools
Directory of Education Services - For Schools, Academies and MATs 2021/22 - Strictly Education 3BM
Schools’ Finance Support
Working in partnership with your school to provide a high-quality service, which is
accurate, relevant and timely, allowing schools to meet their financial responsibilities,
including compliance with all relevant accounting standards and legislative requirements.

Overview                                                                How the service is delivered
The service covers all schools’ financial requirements, from            Helpdesk
budget planning, budget monitoring, advising on internal
financial systems and seeing your school through the year-              The Helpdesk is available throughout the year to support
end process. In addition to the service offers, additional              your school. You may contact us by phone or by email.
support can be purchased when required on an ad hoc                     Helpdesk hours
basis.
                                                                          Normal working weeks, excluding Bank Holidays
Core Service                                                              Monday - Thursday                       8.00am - 5.00pm
                                                                          Friday                                  8.00am - 4.30pm

   •   Helpdesk and remote support on day-to-day                          August, excluding Bank Holidays
       tasks
                                                                          Monday - Friday                         10.00am - 3.00pm
   •   Discount on any finance training offered by
       Strictly Education 3BM
                                                                        The Helpdesk is closed between Christmas and New Year.
   •   Helpdesk assistance with returns to the LA
                                                                        Helpdesk support outside of these times may be available
   •   Guidance and support to maintain chart of
                                                                        but cannot be guaranteed without prior arrangement.
       accounts structure to meet the reporting
                                                                        Please note that there may also be a reduced service
       requirements of the school and the LA
                                                                        on occasion to allow whole team training to take place.
   •   General financial advice relating to school                      Schools will be notified of these dates in advance.
       accounting
   •   Helpdesk assistance & guidance notes for the                     Remote Access
       year-end procedures and CFR upload
                                                                        Strictly Education 3BM will provide a secure, remote
   •   FMS training of new members of staff with                        support solution to the school, which meets the LGfL
       finance responsibility (FMS main module only)                    required standard, and use this system to provide on-going
   •   Named finance consultant                                         remote support.

Additional services available
                         All Core Services options, including up to four days of consultancy time (which may be provided remotely) to
 Option A                provide assistance with budget setting, budget monitoring (up to six monitoring reports per year), update of SIMS
                         service term/salary tables including NI and superannuation – for schools which use the personnel links in FMS

                         All Core & Option A services but also includes an additional 1 ½ days of consultancy time per year and cover for
 Option B                returns to the LA in the event of staff sickness absence for a maximum of three months (school to be responsible
                         for day-to-day maintenance of the system)

 Budget Planning         For schools buying into Option A or Option B there is the opportunity to have access to the Orovia budget
 Tool Access             planning tool (for Option A the school would be required to populate data themselves following the training)

                         Working with the school to create a three year plan based on all of the current available information to provide
 Three Year Budget
                         governors and leadership with a projection of possible budget issues on the horizon (only available to schools
 Plan                    whose budget is held on the Orovia Budget Planning Software)

                         Ensuring that you have adequate administrative support and that all of your admin tasks are being covered
                         efficiently and effectively can be difficult. We can carry out a review of the administrative support within your
 Administrative          school and produce a report which will analyse your current structure and, if necessary, suggest changes to the
 Review                  structure and how the tasks are assigned. Wherever possible, we will identify ways of streamlining the admin
                         functions in your school, resulting in a reduced administrative burden on your SLT so that they are able to focus
                         on the teaching and learning

                                                                                                                              Continued      {

                                                                                                                                   Page 7
Directory of Education Services - For Schools, Academies and MATs 2021/22 - Strictly Education 3BM
New School Business            A specific package aimed at providing additional support for your new school business manager for their
                                first six months in post. This will provide an additional three days support for on the job training, including
 Manager Additional
                                day-to-day usage, local authority requirements and returns, good practice, basic audit regulations, key
 Support Package                finance contacts, and a named contact for all your questions and queries
                                Attendance at Finance Committee Meetings for specific agenda items. It is envisaged that with the new 6
 Attendance at Finance
                                budget reports per year containing the additional narrative, the requirement for you to purchase Attendance
 Committees                     at Finance Committees will reduce
                                In the event of staff sickness and dependent on availability of staff, a member of the Strictly Education
 Additional
                                3BM team will complete the day-to-day finance administration work – accounts payable functions, raising
 Administration Support         orders, processing invoices and completing cheque runs, bank reconciliation and returns to the LA

                                For schools buying back to the core level, there is an opportunity to buy ad hoc days of consultancy and
                                for schools on Level A or B who have used all of their consultancy time. This time could be used for:
                                •    Additional budget monitoring report assistance
                                •    Additional one-to-one training
                                •    Support with the appointment of school based finance staff, including attendance at interviews to be
 Additional Consultancy /
                                     part of the panel
 Development
                                •    Budget review, to work with the SBM/Senior Leadership team/governors to challenge historical
                                     position and link the budget to the current school development plan
                                •    Detailed support with pre-audit work and/or Schools’ Financial Value Standard
                                •    Creation of additional budget scenarios once budget has been loaded and fixed
                                •    Assistance with benchmarking

 Other Consultancy Days

Price
                                                                                Contact Details
Maintained Schools’ Finance
Support Service                                                                 Service Details
                                                                                For further information about Strictly Education
 Package                                                  1 Year
                                                                                3BM’s Maintained Schools’ Finance Support service
 Core Package                                              £3,100               please contact:

 Core Package plus Option A                                £3,900               Anabel Roe Schools’ Finance Support Manager
                                                                                anabel.roe@strictlyeducation3bm.co.uk
 Core Package plus Option B                                £4,800               020 7605 8331
                                                                                For information about other Strictly Education 3BM
                                                                                services please contact
Additional Services                                                             enquire@strictlyeducation3bm.co.uk, call 0345 270
                                                                                8260 or visit www.strictlyeducation3bm.co.uk
 Services                                                    Cost
 Budget Planning Tool Access
 Annual cost
                                                             £220               Schools’ Finance Helpdesk
 Three Year Budget Plan                                      £650               The Schools’ Finance Helpdesk may be contacted
                                                                                by phone on 0345 270 8260 or by emailing
 Administrative Review                                       £700               help@strictlyeducation3bm.co.uk
 New School Business Manager
                                                           £1,100
 Additional Support Package
                                                             £155
                                            for up to the first hour
 Attendance at Finance Committees
                                                               £55
                                            per hour or part of, for
                                                 subsequent hours

                                                    £190 half day
 Additional Administration Support
                                                     £330 full day
                                                    £300 half day
 Additional Consultancy/Development
                                                     £500 full day

Training
Training and webinars are available at discounted rates for
schools buying into the Schools’ Finance Support service.

A full training schedule and booking details are available at
www.strictlyeducation3bm.co.uk

Page 8
Directory of Education Services - For Schools, Academies and MATs 2021/22 - Strictly Education 3BM
MAT & Single Academy Financial
Services Package
Provision of secure and comprehensive support to the central MAT Finance team and all
establishments within a multi-academy trust.

Key features of the service
                                                                 Benefits
With the Multi-Academy Trust (MAT) & Single Academy
Financial Services Package from Strictly Education’s Finance
team, benefit from unlimited telephone and email support,        1.   ESFA mandatory deadlines met.
assistance with month end accruals and prepayments,
                                                                 2.   Assisting the trust’s financial management
preparation of accounts and balance sheets, and
                                                                      team to meet ESFA statutory requirements.
preparation of capital and revenue accounts. Other key
features include:                                                3.   Assisting the team to provide accurate and
                                                                      timely reports for trustees.
•   Assistance with your academy or MAT’s monthly
    checklists and reconciliations                               4.   Experienced staff working with PS
                                                                      Financials, SIMS FMS, Sage, Access and
•   ESFA, BFR and BFRO reports and submissions                        Corero.
    dealt with

•   VAT 126 returns completed and submitted

•   Access Education Budgets (formerly HCSS                    Price
    Budgeting) planning

•   Enhanced consultancy can be purchased on a                  Price on application
    half-day or full-day basis. This may include:

        •   Production of a financial                            Contact Details
            procedures manual.
        •   Complete review of the finance and
            administration function.
                                                                 Service Details
                                                                 For further information about Strictly Education 3BM’s
        •   Assistance in recruiting key staff.
                                                                 MAT & Single Academy Financial Services Package
        •   Auditing of systems to ensure compliance             please contact:
            with financial regulations and procedures.
                                                                 Anabel Roe Schools’ Finance Support Manager
                                                                 anabel.roe@strictlyeducation3bm.co.uk
                                                                 020 7605 8331
                                                                 For information about other Strictly Education 3BM
                                                                 services please contact
    Spotlight on CPD                                             enquire@strictlyeducation3bm.co.uk, call
                                                                 0345 270 8260 or visit
                                                                 www.strictlyeducation3bm.co.uk
    One-to-one and bespoke training is available on
    all systems, including PS Financials, SIMS FMS,
                                                                 Schools’ Finance Helpdesk
    Capita Finance, Access, Corero and Sage.
                                                                 The Schools’ Finance Helpdesk may be contacted
                                                                 by phone on 0345 270 8260 or by emailing
    A range of training for SIMS is available                    help@strictlyeducation3bm.co.uk
    throughout the year.

                                                                                                                      Page 9
Directory of Education Services - For Schools, Academies and MATs 2021/22 - Strictly Education 3BM
Internal Scrutiny SLA
Academy Schools
Are you ready for
internal scrutiny?

                                                               STATUTORY
                                                                DEADLINE
Adding value and                                                 31st DEC
reassurance to your trust
A review by our team provides independent        W   Independent and objective,
assurance that can add significant value to           advice from a “critical friend”
the trust and provide assurance to trustees
that key risks are being mitigated effectively.   W   Tailored to MAT requirements and
                                                     risks identified in the risk register
Every academy now has a statutory duty           W   Delivered by education specialists
to complete internal scrutiny by the period
                                                 W   Separate to external auditing
ending 31st August. We can ensure that
financial controls, and risk management           W   Guidance on how the trust
procedures are operating effectively                  board can move forward
within your academy trust.
                                                 W   Secure document sharing portal to
                                                     ensure we can work as effectively
For more details please see overleaf.                remotely as we can in school

                                                                      0345 270 8260
Get in touch today                               enquire@strictlyeducation3bm.co.uk
Internal Scrutiny SLA
Providing independent assurance to ensure your academy trust is ready                                           NEW
for internal scrutiny.

Overview                                                          •    A summary report of the year’s findings will be
                                                                       supplied to your external auditors at the audit scoping
The new statutory duty placed on MATs and the trust                    meeting. This report must be uploaded to the DfE
board in the 2019 Academies Financial Handbook                         with your accounts by 31st December to ensure you
(AFH), has significantly strengthened the requirement                  comply with the AFH.
for independent assurance to be sought to ensure that
financial controls and other risk management procedures
are operating effectively within their academy trust.
                                                                  Benefits
Our service provides assurances to the academy trust              •   Independent and objective advice from a ‘critical friend’.
board, in line with the new statutory duty for the reporting      •   Provides assurances to the academy trust board, in line
period ending on 31st August 2021. Trust boards will need             with the AFH new statutory duty.
to ensure compliance with this requirement. The cycle of
                                                                  •   Strategic approach tailored to MAT requirements and
scrutiny undertaken by our team can add significant
                                                                      risks identified in the risk register.
value to the trust and provide assurance to trustees
that key risks are being mitigated effectively. As risk           •   Far-reaching reporting enables the trust to
management underpins internal scrutiny, you will have                 demonstrate steps towards improvement and
access to the best tools and templates to support your                mitigating risk.
risk management strategy.                                         •   Education-specific expertise and support from our
                                                                      wide-reaching portfolio of services and suitably
This new service is independent and objective and will be
                                                                      experienced scrutineers.
directed by the scheme of work agreed by the trust’s audit
committee’s programme of internal scrutiny.                       •   No conflict of interest as Strictly Education doesn’t
                                                                      provide external auditing.

Core Service
                                                                  Price
    •      A flexible service that can be scaled dependant        Price on application
           on the size of the trust, but we anticipate most
           visits to trusts will be limited to once per term.     Prices will vary dependant on the size of the academy trust
                                                                  and its requirements.
    •      Subsequent to the visit, feedback is provided
           and an annual summary report incorporating,
           where appropriate, recommendations that
           enhance the trust’s financial and operational              Contact Details
           controls, and risk management. This will
           be submitted to the audit committee after
           management comments have been included.                    Service Details
                                                                      For further information please contact:
    •      This report will then be available for sharing
           with the trust’s external auditors for                     Anabel Roe Schools’ Finance Support Manager
           submission, with your annual accounts, to the              anabel.roe@strictlyeducation3bm.co.uk
           Education and Skills Funding Agency (ESFA) to              020 7605 8331
           meet the 31st December deadline.                           For information about other Strictly Education 3BM
                                                                      services please contact:
    We can offer a trust board presentation to trustees
                                                                      enquire@strictlyeducation3bm.co.uk,
    and where required, support, advice and guidance
                                                                      call 0345 270 8260 or visit
    from experienced governance experts on how                        www.strictlyeducation3bm.co.uk
    the trust board can implement recommendations
    moving forward.

The process, driven by the audit committee would follow
the following guidelines:
•       Meeting with the audit committee to agree the
        programme of work for the coming academic year.
•       Visit each term to carry out the review, three per year
        with a report of findings.

Page 12
SIMS Support Service
Schools, Academies and MATs
SIMS Support Service
This service supports schools in the day-to-day use of SIMS and the development of
its use throughout the school.

Overview                                                                        How the service is delivered
The service aims to ensure that schools make effective                          Helpdesk
use of SIMS for school administration, statutory
requirements, information for teachers and parents and as                       The Helpdesk is available throughout the year to support
a management tool for senior leadership.                                        your school. You may contact us by phone or by email.

The service includes:                                                           Helpdesk hours

  •   Technical, trouble-shooting and general usage                              Normal working weeks, excluding Bank Holidays
      support for all areas of the core SIMS suite                               Monday - Thursday                     8.00am - 5.00pm
  •   Support for additional SIMS products:                                      Friday                                8.00am - 4.30pm
      î      Dinner Money
      î      Lesson Monitor                                                      August, excluding Bank Holidays
      î      Teacher App                                                         Monday - Friday                       10.00am - 3.00pm
      î      SchoolView
                                                                                The Helpdesk is closed between Christmas and New Year.
      î      Staff Performance
      î      Nova-T6                                                            Helpdesk support outside of these times may be available
                                                                                but cannot be guaranteed without prior arrangement.
      î      Options
                                                                                Please note that there may also be a reduced service
      î      Course Manager (Post 16)                                           on occasion to allow whole team training to take place.
      î      Exams                                                              Schools will be notified of these dates in advance.
  •   Expert advice on all aspects of SIMS

Service Options
Different levels of service are available to schools as outlined in the table below.

 SIMS Service Level Agreement Options                                                                           Gold      Silver   Bronze
 Helpdesk - unlimited access to telephone, email and remote support, staffed by experienced and
 knowledgeable team members
                                                                                                                 W          W            W
 Detailed Reports Available for all Helpdesk Calls Logged                                                        W          W            W
 Remote Access - a secure remote access system is provided to allow support for the SIMS infrastructure,
 diagnosis/resolution of technical problems, investigation of data issues, and demonstration of routines and
                                                                                                                 W          W            W
 processes
 Guidance Notes – bespoke guidance notes to support your school through key tasks and returns, written
 and designed with school based administrators in mind
                                                                                                                 W          W            W
 Technical Support – support for the SIMS infrastructure and database, including troubleshooting and
 solutions (includes technical support for access to FMS)
                                                                                                                 W          W            W
 Provision of Upgrades and Patches – the release to the school of all SIMS and FMS upgrades, patches
 and fixes
                                                                                                                 W          W            W
 Application of Upgrades and Patches – application of all SIMS and FMS upgrades, patches and
 fixes (technical support and liaison with Capita for Hosted SIMS). Scheduled to run out-of-hours to minimise
                                                                                                                 W          W            X
 disruption.

 Links to 3rd Party Software – installation and configuration of 3rd Party software that links with SIMS         W          W            X
 Workstation Installation – installation of SIMS onto new workstations.                                          W          W            X
 User Groups - regular user groups to provide useful information, overviews of approaching key processes
 and requirements, updates on the SIMS suite and networking opportunities (two places per school)
                                                                                                                 W          W            X
 Briefings and Overviews - access to our briefing sessions covering all key returns and processes, with
 overviews focusing on new software products and features
                                                                                                                 W          W            X

Page 14
SIMS Service Level Agreement Options (continued)                                                                Gold     Silver       Bronze
Link Officer - a link officer is allocated to ensure that schools are getting the most from the core service,
to discuss additional requirements with administrators and SLT, and plan for consultancy and training as         W         W            X
needed
Primary Assessment Model – a discounted installation and subscription rate for the SMART (SIMS Model
for Assessment Reporting and Tracking) assessment package                                                        W         W            X
Analysis Reports Package – a set of analysis reports to compliment the reporting facilities available
within SIMS. The reports enable in-depth analysis of SIMS data in a user-friendly format and are                 W         X            X
particularly useful for presenting data to SLT, OFSTED and governors.

Consultancy – three half-days included in the package                                                            W         X            X
Core Training - core training courses/webinars included in the package (see published courses)                   W         X            X
Consultancy Discount – % discount on the price of additional consultancy support, including technical
                                                                                                                25%       15%          5%
work
Nova-T / Options Consultancy Discount – % discount on the price of specialist Nova-T / Options
                                                                                                                25%       15%          5%
consultancy support for secondary schools
Training Discount - % discount on our comprehensive training programme, webinar and workshop
                                                                                                                25%       15%          5%
prices

Remote Access
Strictly Education 3BM will provide a secure remote                                    Assessment Support
access system with links to the SIMS server and to SIMS                                Strictly Education 3BM Primary and Early Years
workstations agreed by the school. Remote access will be                               assessment models are available to schools,
used for:                                                                              discounted rates are applied to schools purchasing
                                                                                       Gold or Silver service levels.
  •     Support for and updates to the SIMS infrastructure
  •     Diagnosis and resolution of technical problems                                 Bespoke assessment support and set up may also
  •     Investigation of data issues reported via the                                  be arranged on a consultancy basis.
        Helpdesk
  •     Demonstration of routines and processes

Additional Services
                                                                                       Nova-T6 Support
Training and Consultancy are offered at discounted rates
                                                                                       Expert Nova-T6 Timetabling design and
for schools buying into the SIMS Support service.
                                                                                       construction may be arranged on a consultancy
                                                                                       basis.

      Consultancy Sessions
      A consultancy brochure is provided with suggested
      sessions for schools. Bespoke sessions are also
      available.                                                                       Analysis Reports
      Sessions may be arranged on an ad hoc basis and                                  Strictly Education 3BM provides a set of analysis
      rates are discounted according to the service level                              reports to compliment the reporting facilities
      purchased. A number of consultancy sessions are                                  available within SIMS. The reports enable in-depth
      included in the Gold Service.                                                    analysis of SIMS data in a user-friendly format and
                                                                                       are particularly useful for presenting data to SLT,
                                                                                       OFSTED and governors.

      Training                                                                         The reports are included as part of the Gold
      A full programme of training, workshops, briefings                               SLA, other schools may purchase them on a
      and overviews is available, including webinar                                    subscription basis. Please enquire.
      sessions. Rates are discounted according to the
      service level purchased.

                                                                                                                                      Page 15
Consultancy
    Additional SIMS Technical Support                             Note: full consultancy rates listed, discounts will be applied
    SIMS Technical work over and above general                    according to the service level purchased.
    support and maintenance of the SIMS
    infrastructure is available, rates are discounted              Consultancy/Additional
                                                                                                            Half-day     Full-day
    according to the Service Level purchased.                      Technical Support
                                                                   Primary, Special and Nursery
                                                                                                              £350        £650
                                                                   Schools
                                                                   Secondary Schools                          £400        £740
    Technical Network Advisory
                                                                   Nova-T/Options                             £440        £810
    Service
    Support and advice concerning the network
    infrastructure for SIMS devices and users, where
                                                                  Training
    the technical network support is provided by a                Training and webinars are available at discounted rates for
    third party.                                                  schools buying into SIMS Support services.

                                                                  A full training schedule and booking details are available at
                                                                  www.strictlyeducation3bm.co.uk
Price
SIMS Core Service                                                 Technical Support

 Primary and Special Schools - Service Level             1 Year    Package                                   1 Year      3 Years
 Gold                                                    £4,500    SIMS Technical Network
                                                                                                              £410        £350
                                                                   Advisory Service
 Gold discounted fixed price if signing up for 3 years   £4,250

 Silver                                                  £3,600   Other SIMS technical support will be scoped and quoted
                                                                  on request.
 Bronze                                                  £2,550

 Nursery Schools - Service Level                         1 Year
                                                                       Contact Details
 Gold                                                    £3,400
                                                                       Service Details
 Gold discounted fixed price if signing up for 3 years   £3,300
                                                                       For further information about Strictly Education 3BM’s
 Silver                                                  £2,650        SIMS Support service please contact:

 Bronze                                                  £2,350        Jean Rossin MIS Service Manager
                                                                       jean.rossin@strictlyeducation3bm.co.uk
                                                                       020 7605 8326
 Secondary Schools - Service Level                       1 Year        Jason Tobias MIS Business & Strategy Manager
 Gold                                                    £5,500        jason.tobias@strictlyeducation3bm.co.uk
                                                                       020 7605 8345
 Gold discounted fixed price if signing up for 3 years   £5,350
                                                                       For information about other Strictly Education 3BM
 Silver                                                  £4,600        services please contact:
                                                                       enquire@strictlyeducation3bm.co.uk, call 0345 270
 Bronze                                                  £3,550        8260 or visit www.strictlyeducation3bm.co.uk

Discounts are available for multi-academy trusts                       Helpdesk
purchasing as one invoice on behalf of their schools.                  The Helpdesk may be contacted by
Further details will be made available to the trust.                   phone on 020 7605 8322 or by emailing
                                                                       help@strictlyeducation3bm.co.uk

Page 16
Bromcom Support Service
Schools, Academies and MATs
Bromcom Support Service
Accredited Bromcom support to enable schools and academies to make the most of their
Cloud MIS and Finance system.

Overview                                                     How the service is delivered
Strictly Education 3BM offer services to support schools     Helpdesk
and academies with the use of both the Bromcom MIS and
the Bromcom Finance systems.                                 The Helpdesk is available throughout the year to support
                                                             your school. You may contact us by phone or by email.
The MIS service supports schools in the day-to-day use
of Bromcom and the development of its use throughout         Helpdesk hours
the school. The service aims to ensure that schools make
                                                              Normal working weeks, excluding Bank Holidays
effective use of Bromcom for school administration,
statutory requirements, information for teachers and          Monday - Thursday                     8.00am - 5.00pm
parents and as a management tool for senior leadership.       Friday                                8.00am - 4.30pm

The Schools’ Finance service covers all schools’ financial
requirements, from budget planning, budget monitoring,        August, excluding Bank Holidays
advising on internal financial systems and seeing your        Monday - Friday                       10.00am - 3.00pm
school through the year-end process.
                                                             The Helpdesk is closed between Christmas and New Year.
Benefits                                                     Helpdesk support outside of these times may be available
                                                             but cannot be guaranteed without prior arrangement.
                                                             Please note that there may also be a reduced service
      •   Bromcom accredited support                         on occasion to allow whole team training to take place.
      •   Bromcom training                                   Schools will be notified of these dates in advance.

      •   Dedicated helpdesk with experienced MIS
                                                             Remote Access
          and finance support staff
      •   Full support of Bromcom across the MIS &           In addition to supporting the Bromcom web-based
          Finance Systems                                    database, Strictly Education 3BM will provide a secure
                                                             remote access system allowing investigation of issues and
                                                             demonstration of routines and processes directly to the
                                                             user via their workstation.
Price
Pricing options available, please enquire.
                                                                 Contact Details

                                                                 For further information about Strictly Education 3BM’s
                                                                 Bromcom Support service please contact
                                                                 enquire@strictlyeducation3bm.co.uk,
                                                                 call 0345 270 8260 or
                                                                 visit www.strictlyeducation3bm.co.uk

Page 18
SIMS Administration Network
Support
(For schools with separate admin and curriculum networks)
Primary, Special and Nursery Schools
SIMS Administration Network Support
The Administration IT Network Only Technical Support package supports the IT network
infrastructure, computers and printers which are used by the administration.
This service is only available to schools who have separate
admin and curriculum networks and have purchased the             •   Undertaking general troubleshooting on
Strictly Education 3BM’s SIMS Support Service who use a              administration of PCs and printers, by remote
third party provider for the technical support of their              access. However, if the fault cannot be
curriculum network.                                                  resolved in this manner, a Strictly Education
                                                                     3BM team technician will attend as a
Overview                                                             chargeable visit. The cost of any replacement
                                                                     parts or third party labour will be the
The service will:                                                    responsibility of the school. All costs of the
                                                                     third party will be the responsibility of the
  •     Maintain the administration IT network to ensure it
                                                                     school
        remains functional, secure, ‘healthy’ and up-to-date
        to ensure SIMS can function                            Manage anti-virus installation and upgrades for
  •     Provide first line PC and printer support for the      the administration staff
        administrative IT network
                                                               Each administration network PC will have anti-virus
  •     Manage anti-virus installations and updates for the    installed and will be configured to be updated
        administration network                                 automatically at regular intervals.
  •     Provide support for email client software, e.g. MS
        Outlook, for school-based admin staff                  Provide support for email client software, e.g. MS
  •     Advice on the purchasing of PCs, printers and          Outlook, for school-based admin staff, including:
        peripherals for administrative use                       •   Configuring email client software to send/
                                                                     receive email (account information to be
The service has three delivery elements:                             supplied by the school’s email service
  •     Technical Helpdesk                                           provider)
  •     Secure remote support                                    •   Providing advice on email client configuration,
  •     On-site technical support option                             properties and settings
                                                                 •   Please note this does not include the setup of
                                                                     new LGfL USO accounts or StaffMail aliases or
Core Service                                                         mailboxes (see Additional Services)

                                                               Advise on the purchasing of PCs, printers and
      The service will:                                        peripherals for administrative use.
      Maintain the administration network to ensure            Strictly Education 3BM will provide the school with
      it remains functional and to ensure the school’s         relevant quote(s) when purchasing new equipment
      SIMS system can function, including:                     or peripherals. Strictly Education 3BM will use its
        •   Diagnosis and resolution of network                supply chain relationships to provide schools with
            problems that affect the use of the SIMS           value for money quotes.
            system
        •   Setting-up and maintaining the anti-virus
            protection
        •   Undertaking general administration network
            management support, i.e. managing users
            and folders
        •   Working with the Strictly Education 3BM SIMS
            team to ensure SIMS is available across the
            administration network

      Provide first line PC and printer support for the
      administrative IT network, including:
        •   Undertaking necessary updates to the
            operating system and MS Office software

Page 20
How the service is delivered
                                                           Some schools use other enterprise email systems
Helpdesk                                                   instead of LGfL StaffMail. Please enquire about our
                                                           support of other email solutions.
The Helpdesk is available throughout the year to support
your school. You may contact us by phone or by email.
                                                           Additionally, Strictly Education 3BM will provide LGfL
Helpdesk hours                                             filtering support (for administrative network only).
                                                           This includes managing website access requests for
 Normal working weeks, excluding Bank Holidays             administrative staff. Please note user-level filtering
 Monday - Friday                   8.00am - 4.30pm         set-up is available as an additional consultancy.

 August, excluding Bank Holidays
 Monday - Friday                   10.00am - 3.00pm
                                                           Major upgrades/refurbishment
The Helpdesk is closed between Christmas and New Year.     projects
Helpdesk support outside of these times may be available   Major works include:
but cannot be guaranteed without prior arrangement.
                                                             •   Replacement and/or upgrades of ICT suites,
Please note that there may also be a reduced service
                                                                 multiple PCs or classroom equipment on the
on occasion to allow whole team training to take place.
                                                                 administration system
Schools will be notified of these dates in advance.
                                                             •   Projects that make a significant change to
Remote Access                                                    the network, such as the virtualisation of
                                                                 servers, implementation of cloud services or
Strictly Education 3BM will provide a secure, remote             setting up secure remote access (for teachers
support solution to the school and use this system to            connecting from home) to the school’s
provide on-going remote support.                                 resources
                                                             •   Major works may require the network to be
On-site Technical Support                                        closed to users. They are usually undertaken
If an issue cannot be resolved using a remote solution,          during school holiday periods as they impact
a visit by a Strictly Education 3BM technician may be            on the ‘normal’ working of the school and the
arranged which may be chargeable depending upon the              aim is to minimise any loss of teaching and
circumstances.                                                   learning time
                                                           Such works must be booked well in advance to
Additional Services                                        ensure availability. If it is not possible to undertake
                                                           works during a school holiday period, Strictly
Additional support and consultancy are offered at          Education 3BM will seek a mutually convenient
discounted rates for schools buying into the SIMS          date with the school.
Administration Network Support service.
                                                           Support for major upgrades and refurbishment
                                                           projects will be priced separately dependent on the
   LGfL USO management including                           scope of the works undertaken.
   support of LGfL StaffMail
   LGfL provide broadband and other services
   (including StaffMail) for most London schools.
   These services are accessed with LGfL USO
   accounts.
                                                           Additional Consultancy
                                                           Additional consultancy can be provided where a
   Strictly Education 3BM offer a service to manage
                                                           school requires additional technical support for
   these USO accounts on behalf of schools. This
                                                           a one-off piece of work other than an upgrade or
   service covers:
                                                           replacement project. This could include a technical
     •   Dealing with LGfL USO account issues              review or additional support with a significant
     •   Setting up new LGfL StaffMail email accounts      e-safety incident, where Strictly Education 3BM
                                                           is asked to undertake technical investigations
     •   Setting up or removing account
                                                           over and above that covered by the schedule.
         names/aliases
                                                           Such work may require the deployment of two or
     •   Resetting passwords                               more technical officers for additional days. Strictly
     •   Setting up shared mailboxes/Setting up            Education 3BM would scope any such work and
         distribution lists/Setting up external            advise the school of any costs.
         mailing lists

                                                                                                            Page 21
Health Check: New schools                              Disaster Recovery
    To allow us to support your school effectively and     In the event of a disaster e.g. flood, fire or theft,
    to a high standard, there are some minimum             Strictly Education 3BM will provide a swift response,
    expectations we require. Strictly Education 3BM        assess the situation and support the school to get
    therefore carry out a health check assessment of       SIMS up and running as quickly as possible. Strictly
    a new school before taking on any commitment.          Education 3BM would scope any such work and
    Any issues identified will be discussed with the       advise the school of any costs.
    school following the health check. If key upgrades
    or essential adjustments are required, the school
    needs to implement such changes to bring the
    network up to a reasonable and supportable level.
    We also require the school to arrange a hand-over
    of existing support/technical documentation for us
    to carry out support efficiently. Supported schools
    will not be charged for the initial health-check
    assessment. The initial health check assessment
    is usually carried out remotely, but in certain
    circumstances a site visit may be required.

Price
                                                            Contact Details
Support Packages
 Package                                          1 Year    Service Details
                                                            For further information about Strictly Education 3BM’s
 SIMS Administration Network Support                        Administration Network Support service please contact:
                                                   £820
 Core Package
                                                            Rob Pidgley Head of Strictly Education 3BM IT
                                                            rob.pidgley@strictlyeducation3bm.co.uk
 USO Account Management                                     020 7605 8323
                                                   £510
 and Staff Mail
                                                            For information about other Strictly Education 3BM
                                                            services please contact:
Additional Consultancy/Technical                            enquire@strictlyeducation3bm.co.uk,
                                                            call 0345 270 8260 or
Support Services                                            visit www.strictlyeducation3bm.co.uk

 Half-day                                £263               Helpdesk
 Full Day                                £488               The Helpdesk may be contacted by
 Hourly Rate                             £105               phone on 0345 270 8260 or by emailing
                                                            help@strictlyeducation3bm.co.uk
Outside office hours - please enquire.

Page 22
Whole School Technical Support
Managed Service for a school’s IT network and
infrastructure, providing service desk, remote support,
proactive maintenance and site visits
Whole School Technical Support
Managed Service for a school’s IT network and infrastructure, providing service desk,
remote support, proactive maintenance and site visits.

Overview
This SLA provides full technical support for your
network, ranging from unlimited telephone and
remote support to on-site visits with a site report         Guys, you are an amazing team. Thank you
provided following each visit.                              very much for everything. Moving to Strictly is
                                                            definitely one of my highlights as headteacher
•   All calls responded to within a maximum of 4 hours      of Downsell - no regrets! Thanks guys.
•   Priority calls within the hour
•   Site reports provided at the end of each visit          Deena Chetty, Headteacher, Downsell Primary
•   Real-time network monitoring                            School, Waltham Forest
•   Critical security updates are installed remotely to
    your server
•   Periodic remote health checks covering:
                                                          Price
    »     Server hard disk capacity
          Server hard disk condition
    »
                                                           Price from £1,750
    »     Server backup integrity
    »     Server event logs
    »     Centrally managed anti-virus
    »     Server uninterruptible power supply
                                                            Contact Details

                                                            Dave Leaker
                                                            Head of Technology Services for Strictly Education
                                                            enquire@strictlyeducation.co.uk
                                                            0330 123 2549

Benefits

     • Flexible IT support to suit the needs
          of your school.
     • Procurement and installation
          services provided.
     •    Keeping the network up-to-date.
     •    Unlimited remote support.
     •    Service desk available from 08:00 - 16:30.
     •    Fixed cost.

Page 24
Digital Teaching & Learning
Remote, digital platform implementation, providing inspirational
                                                                                                NEW
learning beyond the classroom.

G Suite for Education                                    •    Completely automated – ‘Account Discovery’
                                                              finds newly added users and shared drives (no
Strictly Education is an approved Google for                  need to manually add them to the job)
Education partner. We can implement G Suite for
Education quickly and remotely for schools wanting       •    Backup My Drive, Shared Drives, Mail, Contacts
to facilitate remote learning.                                and Calendar

                                                         •    Automated job email notifications
                              G Suite for Education
                              is ideal for blended       •    Supported under your existing Strictly Education
                              learning, containing a          Technical Support SLA at no extra cost
                              free set of productivity
tools for classroom collaboration. Accessible from       •    Fully supported for free, direct with manufacturer
any device, it enables teachers and students to               if you don’t have an SLA with Strictly Education
continue teaching and learning remotely. It is also an
ideal platform for both teacher to teacher and pupil     •    Software is supported by the manufacturer
to pupil communications.                                      beyond the warranty of the hardware

Teaching and Learning Support Service                    Benefits
If your teaching staff require additional support
to make an impact with G Suite for Education, the              •   Remote set-up
Strictly Education 3BM Teaching and Learning                   •   Ability to deliver inspirational remote lessons
Support Service can help users become confident in
                                                               •   Accessible from any device
the classroom or even to deliver remote lessons. The
team follows up straight after the initial set up and          •   Fast recovery of your data
takes you and your school towards an enhanced use
of the G Suite platform, making it work for your staff
and pupils and making sure you get the most out of
the exciting tools.                                      Price
The Teaching and Learning Support Service is also
available for schools that already have G Suite for
                                                             Price on application
Education, but need to maximise the many benefits
and features included in the platform. Get in touch to
find out more about our flexible options that fit your
school’s needs.

Google Backup Service
We have developed an easy, cost-effective backup
solution for schools using Google for Education that
provides peace of mind when delivering lessons
remotely.

Key features of the service
•   Cloud-to-On-Premises Solution (physically have            Contact Details
    the backup in your school)

•   One-off cost for hardware (if required)                   Belinda Evans
                                                              belinda.evans@strictlyeducation3bm.co.uk
•   One-off cost for remote setup, configuration &            020 7605 8361
    basic handover session - £350+VAT                         For information about other Strictly Education
                                                              services please contact:
•   No on-going cost
                                                              enquire@strictlyeducation.co.uk
•   No restriction on number of users or amount               0330 123 2549
    of data

                                                                                                             Page 25
Computing Teaching & Learning
Support Service
Primary Phase
Computing Teaching & Learning
Support Service
The Computing Teaching & Learning Support Service helps schools raise standards in
computing. We provide advice and support to help your school gain ‘best value’ educational
impact from your IT.

Overview
                                                              Bespoke on-site computing/whole-school IT
The service will provide:                                     support

  •     Advisory teacher support and training                 This on-site support from an experienced
                                                              curriculum advisor is tailored to the school’s needs.
  •     A comprehensive online computing scheme of work
                                                              Schools are allocated a named advisory teacher as
        for years 1 - 6
                                                              their first point of contact but have access to the
  •     A combination of lessons and resources for early      whole team.
        years and foundation stage
                                                              There are flexible options – with two, three,
  •     Online safety advice and support
                                                              four or five days’ advisor support included in
  •     Strategic whole-school review, advice, support and    the package. For further options, please
        guidance on computing/IT                              contact Belinda Evans at
                                                              belinda.evans@strictlyeducation3bm.co.uk or
The service will be delivered through:                        call 020 7605 8361.
  •     On-site bespoke advisory teacher support
                                                              We offer flexible support for your school. For
  •     Virtual consultancy support
                                                              example:
  •     Online computing scheme of work
                                                                •   Support computing subject leaders in their
  •     Primary computing assessment support materials
                                                                    complex role
  •     Expert support and advice for online learning
                                                                •   Team teaching to develop more complex
        opportunities
                                                                    areas of the computing curriculum such as
  •     Whole-school strategic review from an advisor               online safety, programming, robotics, physical
  •     Telephone and email support throughout the year             computing, animation, media creation, data
  •     Brokering of other specialist advice, training              handling, blogging
        and support                                             •   Effective use of the scheme of work lessons
                                                                    and resources
Core Service                                                    •   Developing creative projects such as ‘STEM
                                                                    and technology days’
                                                                •   Early Years Foundation Stage
      A comprehensive primary computing scheme
      of work (Year 1 to Year 6) and Early Years                •   Developing pupil, staff and parent digital
      Foundation Stage resources                                    literacy and skills
      Our unique scheme of work comes with full lesson          •   Supporting staff to use technology in its
      plans and support materials. It is reviewed regularly         widest sense
      and updated to reflect changes in curriculum and          •   Reviewing pupils’ standards and progress
      key software. It is based upon software primarily         •   Support for any subject leader on use of
      available free of charge or via the London Grid               technology within their subject area
      for Learning. The scheme of work comes with
                                                                •   Maximising use of LGfL content and LGfL
      assessment and tracking materials – all available
                                                                    Unified Sign On (USO) services
      online. All new lessons and updates are included
      within the package.                                       •   Support in utilising Google Classroom and G
                                                                    Suite effectively
      Telephone and email advice and support
                                                                •   Support for the adoption of cloud-based
      This service provides the headteacher, senior                 technologies
      leadership staff and computing subject leader
      with someone to contact by email or telephone,          Specialist technology loan kits
      throughout the year, where there is a strategic IT
                                                              We loan specialist technology kits such as BBC
      issue or query.
                                                              micro:bits, robots, Codebugs, Crumbles, Blue-bots,
                                                              Bee-bots, and Early Years equipment. The loan of
                                                              this equipment includes support from one of the
                                                              experienced advisors as part of the SLA.

                                                                                                                 Page 27
How the service is provided                                       Support visits - Virtual consultancy
                                                                  We offer virtual sessions for your school when required.
Support visits - On-site                                          Please liaise directly with your named advisor.
Strictly Education 3BM will organise on-site support at
mutually convenient times with the school. Teaching &             Online access to scheme of work and
Learning on-site support is delivered during term times           support resources
only, unless otherwise agreed. Term times are the local
authority published term time dates for maintained                Schools will be given access to all materials within a private
schools. Support outside of term dates may be organised           online area. Schools will be advised of changes in the
through mutual agreement.                                         location of online support materials.

Helpdesk
The Helpdesk is available throughout the year to support
your school. You may contact us by phone or by email.
Helpdesk hours

 Normal working weeks, excluding Bank Holidays
 Monday - Thursday                  8.00am - 5.00pm
 Friday                             8.00am - 4.30pm

 August, excluding Bank Holidays
 Monday - Friday                    10.00am - 3.00pm
                                                                      Contact Details
The Helpdesk is closed between Christmas and New Year.
Helpdesk support outside of these times may be available
                                                                      Service Details
but cannot be guaranteed without prior arrangement.
                                                                      For further information about Strictly Education 3BM’s
Please note that there may also be a reduced service                  Computing Teaching and Learning Support service
on occasion to allow whole team training to take place.               please contact:
Schools will be notified of these dates in advance.
                                                                      Belinda Evans
                                                                      belinda.evans@strictlyeducation3bm.co.uk
The Helpdesk can be contacted by phone or email:                      020 7605 8361
help@strictlyeducation3bm.co.uk | 0345 270 8260
                                                                      For information about other Strictly Education 3BM
                                                                      services please contact:
Calls or emails logged outside of the published opening
                                                                      enquire@strictlyeducation3bm.co.uk,
hours, including voicemail messages, will be actioned at the
                                                                      call 0345 270 8260 or
start of the next working day.                                        visit www.strictlyeducation3bm.co.uk

Price
Full Support Package
Advisory teacher support, full scheme of work and throughout the year help.

Advisory teacher support days             with 2 days          with 3 days             with 4 days             with 5 hours
included within full package              (14 hours)           (21 hours)              (28 hours)               (35 hours)

Primary Phase Schools
                                             £1,500               £2,000                  £2,500                   £2,900
2021/22 (one year)

Primary Phase Schools
                                             £1,400               £1,900                  £2,300                   £2,700
2021/24 (three year fixed price)

Schools taking a support package who require additional days should contact us for bespoke options and preferential rates.

Page 28
School Governor Support:
Professional Clerking Service
School Governor Support:                                                                Now includes a
                                                                                        subscription to
Professional Clerking Service                                                          Better Governor

Overview
                                                                • Ensure that meetings are quorate
The School Governor Support team provides services             • Attend the meetings of the governing body
designed to give your governing body the professional              and/or its committees and take accurate
support it needs to operate as effectively as possible,            minutes
satisfying the requirements of current education law and
                                                               •   Procedural advice and guidance at meetings
in line with recognised good practice. The team has the
experience of working with a wide range of schools and is      •   Write, produce and submit draft minutes of the
well placed to offer general information and advice, as well       meetings to the chair within 14 school working
as to help identify, understand and respond to the needs           days of any clerked meeting, with copies to the
of your particular governing body.                                 headteacher for information
                                                               •   Undertake distribution of the ‘unconfirmed’
                                                                   minutes to the governors as soon as the draft
Core Service                                                       minutes are ‘cleared’ by the chair
                                                               •   Undertake follow-up action on decisions
                                                                   made at governing body meetings and action
   Delivery
                                                                   governing body resolutions
   Our Standard Service Level Agreement (SLA) enables          •   Maintain membership records via
   governing bodies to operate effectively and provides            GovernorHub on:
   our standard Professional Clerking Service for up to
                                                                      î Individual governor’s attendance and
   four ordinary governing body meetings per year.
                                                                          produce the annual report for the
   It consists of the following:                                          school website
     •   Support for the governing body                               î Term of office, alerting the chair and the
                                                                          board or any expired tenures, vacancies
     •   Support for committees included within
                                                                          and reappointments
         the SLA
     •   A concerted effort to provide an alternative
                                                                      î Ensure a register of pecuniary and
                                                                          personal interest is maintained and
         clerk if your regular clerk is unavailable
                                                                          reviewed, producing an annual report
     •   A guarantee of a prompt response from a
                                                                          for the school website
         member of the School Governor Support
         Service team to any query made between
                                                               •   Provide the school with relevant updates on
                                                                   what is legally required to be published on
         meetings
                                                                   their website
     •   An annual subscription and maintenance of
         GovernorHub and Better Governor
                                                               •   Maintain records of any committee
                                                                   membership and their terms of reference
     •   Annual planning support for agenda items and
                                                                   (annually reviewed)
         statutory policies across the meeting schedules
                                                               •   Alert the governing body and/or appointing
   The Professional Clerking Service will provide a                bodies in advance of any impending
   dedicated clerk who will:                                       membership considerations advise on
     •   Respect confidentiality of the governing body             procedural and legislative matters both before
         and/or its committees                                     and after (as well as during the meeting as and
                                                                   when necessary)
     •   Prepare the agenda for meetings of the
         governing body and/or its committees                  •   Act as the first point of contact for governors
                                                                   with queries on procedural matters
     •   Liaise with those preparing the supporting
         papers to ensure they are available for timely        •   Draw to the attention of the governing body
         distribution                                              all information received relating to current
                                                                   developments and legislation affecting the
     •   Ensure the distribution of the agenda and
                                                                   governance of maintained schools and
         any supporting papers to members of the
                                                                   academies, as appropriate
         governing body and/or its committees, as
         appropriate, at least seven days before the           •   Maintain GovernorHub for your school
         meeting                                                   governing body with documentation, minutes
                                                                   and dates
     •   Maintain appropriate communications with
         the chair to ensure that the service is delivered
         effectively and within agreed timescales

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