Employee Engagement in Student Career Readiness - "Preparing Students for Full Time Employment" April 2013

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Employee Engagement in Student Career Readiness - "Preparing Students for Full Time Employment" April 2013
Employee Engagement in
        Student Career Readiness
 “Preparing Students for Full Time Employment”

                        April 2013

Presented in partnership by:
Office of Human Resources
Office of Career Services
Employee Engagement in Student Career Readiness - "Preparing Students for Full Time Employment" April 2013
SHOWCASE OBJECTIVES

Encourage every employee to assist students in becoming more career
ready upon graduation:

•      Demonstrate how employees can impact the student worker experience
       by creating a more professional experience so it is more closely aligned
       to employer expectations.

•      Encourage supervisors and managers to think about how they might
       structure an internship within their own department – or encourage paid
       internships with vendors.

•      Increase awareness of various approaches and tools available to further
       students’ professional development and career readiness.

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Employee Engagement in Student Career Readiness - "Preparing Students for Full Time Employment" April 2013
AGENDA

•          Repositioning of the Strategic Plan
            – Employee Impact
•          Student Worker Initiative
            – Comprehensive Program Review
            – Key Findings
            – New Initiatives
•          Internships
            – Features and Benefits of Internships
            – Key Findings – On-campus Academic Internships
            – Progress to date
•          Panel Discussion
•          Shifting the Culture

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Employee Engagement in Student Career Readiness - "Preparing Students for Full Time Employment" April 2013
REPOSITIONING OF THE STRATEGIC PLAN
         DEFINING THE VALUE OF A ST. JOHN’S EDUCATION

Career Placement and Furthering Education
•      “Students need the skills and readiness to compete and
       succeed in a highly collaborative, global marketplace enabled by
       technology.

•      Students/Parents need to know that there will be a solid return
       on their investment and that a St. John’s degree will uniquely
       advantage our students for career opportunities.

•      We must provide the best resources to assist our students in
       finding jobs and provide the experiential learning necessary to
       prepare them for tomorrow’s workplace.”

Source: Repositioning the Strategic Plan 2011-2014

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Employee Engagement in Student Career Readiness - "Preparing Students for Full Time Employment" April 2013
REPOSITIONING OF THE STRATEGIC PLAN
                                           OUTCOMES

           “75% of students will have a job in
        desired industry and 95% will be in a job or
         be in graduate school within six months
                      of graduation.”

Source: Repositioning the Strategic Plan 2011-2014

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Employee Engagement in Student Career Readiness - "Preparing Students for Full Time Employment" April 2013
REPOSITIONING OF THE STRATEGIC PLAN
                                      STRATEGIES / NEXT STEPS

       Enhance Career Placement and Internships:
       •    Career Center – formally integrate operational structure with faculty, colleges, industry, employers and alumni

       •    Track and increase level of internships/practicum/co-ops for any student who wants one; and
            with faculty address the implications for the core curriculum, and major areas of study
       •    Counsel/advise students towards majors that lead to occupations that are growing; early start – during freshman year
       •    Leverage diversity of our student population and global competencies/study or work abroad and service as a distinct
            advantage for career placement
       •    Ensure curricula reflect industry/market/employer needs; increase faculty exposure to employers through outreach or
            externships

       •    Culturally shift faculty and administrator’s orientation to preparing
            students for the workplace
       •    Prepare students for a radically different technologically advanced, team-based workplace
       •    Help students translate the value of the Catholic, global, liberal arts (particularly Philosophy/Theology), service, experience
            into a marketable advantage, demonstrate value of the brand to employers
       •    Implement systemic process for obtaining current and future employer needs and perceptions of St. John’s graduates
       •    Establish strategic partnerships among faculty, alumni, advisory boards and employers to significantly enhance
            relationships within and across multiple industries
       •    Use social media more effectively for internships and job placement
       •    Collect and maintain more detailed data on employment of graduates

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       Source: St. John’s University Career Initiative Surveys, fall 2011
Employee Engagement in Student Career Readiness - "Preparing Students for Full Time Employment" April 2013
REPOSITIONING OF THE STRATEGIC PLAN
                             Employer Statistics
We asked both recent alumni and employers the extent to which they agreed with the following statements:
 •! I consider the following competencies essential when seeking to hire a college student for an internship or full-
    time employment.
 •! St. John’s has satisfactorily developed and trained me in the following competencies.
Further, we asked employers the extent to which they agreed with the following statement:
 •! In my experience, St. John’s students and recent graduates consistently illustrate the following competencies.

                                                                                                                       96.4%
                                  Strong work ethic                                                   74.3%
                                                                                              66.4%

                                                                                                                      94.4%
                 Communication - written and oral                                                   71.6%
                                                                                                      74.3%

                                                                                                                  91.8%
                                  Attention to detail                                         67.3%
                                                                                    54.1%

                                                                                                                89.4%
   Ability to apply knowledge to real-world settings                                          66.3%
                                                                                      58.5%

                                                                                                              85.3%
            Critical thinking and analytical thinking                                       63.2%
                                                                                            63.0%

             Employers - Essential                      Employers - STJ Graduates   Recent Alumni - STJ Prep

      77! Source: St. John’s University Career Initiative Surveys, fall 2011
Employee Engagement in Student Career Readiness - "Preparing Students for Full Time Employment" April 2013
Student Worker Engagement

        Program Review & Outcomes

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Employee Engagement in Student Career Readiness - "Preparing Students for Full Time Employment" April 2013
STUDENT WORKER ENGAGEMENT
               Comprehensive Program Review

• Conducted Focus Groups,
  aggregated data into key
  themes, and determined and
  analyzed potential gaps.

• Presented themes and
  conclusions to managers (45)
  and supervisors (84) across
  three campuses to gain
  commitment and solicit ideas.

• Created a plan for going
  forward and identified short-
  term initiatives and began to
  implement.
                                  Student On-Campus Employment & Internship Fair September 9, 2013

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Employee Engagement in Student Career Readiness - "Preparing Students for Full Time Employment" April 2013
STUDENT WORKER ENGAGEMENT
                        Key Findings

•       Strategic Plan repositioning not widely understood.
•       Supervisors are committed to the student’s academic success and
        appreciate the work they do.
•       Student workers feel appreciated and add value.
•       Lack of basic supervisory practices.
•       Career discussions rarely occur.
•       Student worker experience is not aligned to prospective employer
        expectations.

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STUDENT WORKER ENGAGEMENT
                        New Initiatives
•!    Student Worker Supervisor Training

•!    Student On Campus Employment &
      Internship Fair

•!    “University Business” magazine article

•!    Toolkit for Supervising Student Workers

•!    Updated the Supervisor Handbook

     11!
STUDENT WORKER ENGAGEMENT
              Planned Initiatives

             Web Digest highlight
          Lunch and Learn open forum
                 On-site visits
            Student Worker Forum

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Internships

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INTERNSHIPS
                                                                     Benefit to Student

Top 3 Factors most influential in Alumni Career Success:
                                                                                                  Explore career choices
  •! Experiential Learning/Internships
  •! Faculty
  •! Academic Reputation                                                                          Increase marketability
Source: St. John’s University Career Initiative Surveys, fall 2011
                                                                                                  Develop skills
Employers’ preference for work experience, by percent of respondents
                                                                                                  Apply knowledge

                      43%                                                                         Acquire job search skills
                                                    57%
                                                                               Internship/Co-op
                                                                               No Preference      Build networking contacts
  !
  !
  !
  !
                                                                                                  Gain Confidence
  !
  !
Source: Job Outlook 2013, NACE (National Association of Colleges & Employers

            14!
INTERNSHIPS
                   Key Findings from Focus Groups

•     Unaware of the benefits of hosting
      an on-campus, academic internship.

•     Need formal approach to solicit and
      coordinate on-campus academic
      internships

•     Opportunity to leverage vendor,
      alumni and other relationships for
      both academic and paid internships.

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INTERNSHIPS
                                               Progress to Date

On-Campus Internships
•       Synergy among Human Resources, Career Services and college offices exists to
        create on-campus academic internships.
•       Created a cross-functional working team to explore on-campus internships.

•       Developed a “Guide to Hosting an On-Campus Internship”
            •   http://www.stjohns.edu/services/career/swtoolkit.stj

•       Engaged 11 department managers to educate them on the internship process and
        encourage them to host an on-campus internship.
•       Posted internship opportunities on CareerLink.
•       Established 25 new on-campus internship opportunities.

Engaged Vendors and Professional Contacts
•       Contacted vendors and professional contacts to
        gain commitment.
•       Established 2 new internships (2 pending) through
        HR vendors and professional contacts.
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PANEL DISCUSSION

Sarah Brown               Student Worker in Center for Psychological Services
                          BA/MA, Sociology / Criminal Justice, fifth-year student

Valerie Kutcher           Student Worker Supervisor
                          Assistant Director, Academic Service Learning

Eva Markowska             HR Interns, Seniors Major: Psychology
Farrell Thomas

Dr. Pauline Magee-Egan    Faculty Intern Advisor, Tobin College of Business,
                                     Professor of Management

Randolph Ortiz            Professor & Internship Advisor, Administrative Studies
                                   Program, College of Professional Studies, Assistant Dean

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18!
SHIFTING THE CULTURE

What can you do to ensure Student Success?
•       Enhance the on-campus work experience
•       Provide your student workers with practical resume building experience
•       Host an internship in your department
•       Think broadly and creatively about how to increase the number of high
        quality paid and academic Internships
•       Reach out to your professional contacts and vendors

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SHIFTING THE CULTURE
                         What can You Do?

•!    Attend Student Worker
      Supervisor Training.
•!    Be a champion for our students,
      engage in dialogue.
•!    Be knowledgeable about the
      resources available to support
      students.
•!    Encourage students to visit
      Career Services to get a head
      start on thinking about career      !
      opportunities.                      !
•!    Encourage students to use
      faculty, staff and administrators
      as a resource for advice,
      counsel and mentoring.
20!
21!
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