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5P
2014 Planning Panel 2
Conference Chairperson
Jeffrey Doucette, DNP, RN, CEN,
FACHE, NEA-BC
Vice President & Chief Nursing Officer
The Conference for Excellence in Nursing Leadership TM Mary Immaculate Hospital Su
Newport News, VA
Dear Colleague, 8:0
I am honored to have been selected as the 2014 Chairperson for Nursing
Cody Cowan, MHA, BSN, RN 01
Director, Clinical Education Da
Management Congress and am thrilled to announce our upcoming Acute Care Informatics
Pam
program at The Mirage Hotel in Las Vegas, Nevada, October 12-16, 2014. Banner Health System
Exe
Our amazing planning panel has put together what promises to be one of Phoenix, AZ
No
our best meetings yet! Stephen Deihl, MBA, BSN, RN Th
Sponsored by Wolters Kluwer Health/Lippincott Williams & Wilkins, Clinical Manager, Catholic Health Initiatives pro
St. Joseph Medical Center suc
Congress2014 serves as a “live-from the pages” experience, a transition int
Reading, PA
from our award-winning Nursing Management journal, to an opportunity wo
for today’s leading nurse managers to meet and collaborate — all while Pamela Hunt, MSN, BS, RN app
strengthening the practical and critical thinking skills you need to improve Chief Nursing Executive lea
Community Health Network jus
the overall quality of patient care. North Region tha
As the premier conference for nurse leaders, Nursing Management Indianapolis, IN pro
Congress2014 has something for every level of nurse leader in every lea
Karen Innocent, DNP, CMSRN, of
practice setting. In addition to many of our outstanding returning faculty, APN-BC, CRNP sup
you’ll hear from new and innovative thought leaders in our general and Executive Director, Continuing Education wil
keynote sessions. Wolters Kluwer Health im
Lippincott Williams & Wilkins you
We are exceptionally pleased to highlight several of this year’s presentations Philadelphia, PA gro
to enhance your performance as a nurse leader: situ
Rosanne Raso, MS, RN, NEA-BC wo
• New Manager Intensive (preconference workshop) Editor-In-Chief, Nursing Management Da
• N
urse Executive/Nurse Executive Advance Prep course Associate Executive Director for
(preconference workshop) Patient Care Services/Nurse Executive
Lenox Hill Hospital/North Shore LIJ 02
• Rewiring our Thinking about Accountability New York, NY Da
• Process Improvements at the Unit Level
Vic
• Promises and Pitfalls of Social Media Faith Bresnan Roberts, MSN,
Pre
• Diversity and Inclusion: Making it Real RN, FCN and
Director of Magnet
• When Bad Things Happen in Good Hospitals Parish Nursing and Children’s Services To
Carle Foundation Hospital are
Over 15 years ago, I attended my first Nursing Management Congress as the
Urbana, IL
a new Director. I was blown away by the quality of speakers and the caliber wa
of the program and I haven’t missed a meeting since. Of all the choices Janet S. Thomas, MS, RN-BC un
you have for national meetings, none will deliver the opportunities for Manager, Continuing Education
learning, networking, and growth as Nursing Management Congress2014. Accreditation Compliance
Wolters Kluwer Health
Co
I hope to see you there! Lippincott Williams & Wilkins Pu
Philadelphia, PA Co
dis
Anne Woods, DNP, RN, CRNP, exh
ANP-BC the
Chief Nursing Officer in
Jeffrey Doucette, DNP, RN, CEN, FACHE, NEA-BC Publisher, American Journal of Nursing (AJN) Ac
Conference Chairperson Wolters Kluwer Health (LW
Vice President & Chief Nursing Officer Lippincott Williams & Wilkins 16
Philadelphia, PA
Mary Immaculate Hospital, Newport News, VA
2 Re
el 2014 Program Schedule
N,
Pre-Conference Workshops
Sunday, October 12 and its practical application. This two- study. This highly interactive session
day course overviews key issues that will will provide the theoretical basis for a
8:00 am – 4:30 pm be tested on the ANCC exam for nurse focus on strengths, both individual and
010A New Manager Intensive executives, including effective delivery team, and build on the participant’s
of care; legal, regulatory, and ethical experience. Completion of a strengths-
Day 1: A Focus on Finance issues; healthcare economics; professional assessment instrument will allow the
Pamela Hunt, MSN, BS, RN, Chief Nursing practice; quality management; and participant to identify his/her own
Executive, Community Health Network organizational leadership. Participants personal competencies and how these
North Region, Indianapolis, IN will also have an opportunity to learn increase leadership effectiveness and
This powerful two-day workshop test-taking skills and take sample results in the work place. Participants will
ives provides the fundamental tools for tests. If you register for Day 1, you are learn a simple strategy for identifying the
success as a new nurse manager. From automatically registered for Day 2. strengths of those with whom they work
interviewing new hires to confronting Separate fee applies. and how to coach using these elements.
workplace conflict, we’ll offer realistic Separate fee applies.
approaches to the daily challenges of Monday, October 13
leadership. Learn how to calculate and
1:00 pm - 4:30 pm
8:00 am – 4:30 pm 040 Creative Problem Solving –
justify the staff, equipment, and supplies
that you need to keep your department 010B New Manager Intensive The Meridian Maze®
providing quality care. Additionally, Day 2: A Focus on Leadership Marie Feiter, BSN, RN, Manager, Meridian
learn how to evaluate the feasibility Shelley Cohen, RN, MSN, CEN, Educator Health, Organizational Effectiveness and
, of a new service line. This session’s and Consultant, Health Resources Unlimited, Senior Consultants, Meridian Leadership
supportive and interactive environment Hohenwald, TN Institute, Neptune, NJ; Susan St. Peter,
n will empower you with resources you can BSN, RN, Manager, Meridian Health,
implement immediately upon return to
020B NE/NEA Prep Course —
Organizational Effectiveness and Senior
your organization. Come network with a Day 2 Consultants, Meridian Leadership Institute,
group of peers who truly understand your Vicki D. Lachman, PhD, APRN, NEA, Neptune, NJ
situation, and leave with knowledge to President, V.L. Associates, Avalon, NJ
C This highly interactive program provides
work with the rookies. If you register for and Sarasota, FL
participants with an overview of a
Day 1, you are automatically registered
for Day 2. Separate fee applies.
8:00 am – 11:30 am creative, yet structured approach to
problem solving. We’ll cover how to be
030 Strength-Based Leadership
020A NE/NEA Prep Course — creative “out of the box” as well as “in
for the Experienced Nurse Manager the box” when dealing with regulations,
Day 1 Jo Manion, PhD, RN, NEA-BC, FAAN, budgets, and other constraints. The
Vicki D. Lachman, PhD, APRN, NEA, Author, Speaker and Consultant, Manion & content is centered around Deming’s
President, V.L. Associates, Avalon, NJ Associates, The Villages, FL Plan-Do-Check-Act (PDCA) model, but
and Sarasota, FL Exemplary nurse leaders recognize with the added focus of how employees
Today’s nursing executives and managers coaching and developing their people is can become more proactive and engaged
are expected to maintain competency in an inherent part of their role. However, in developing creative solutions to
their roles. Advanced certification is one most of these skills are formed on-the-job everyday process problems. Session
way to ensure these individuals have an and in a hit-or-miss fashion rather than limited to the first 50 participants.
understanding of management theory the result of deliberate and intentional Separate fee applies.
Continuing Education Provider Information education activity (a maximum of 30 contact hours can be earned
inclusive of a 2-day pre-conference workshop).
Purpose: As a nurse leader attending Nursing Management
Congress2014, you’ll be able to network with colleagues, have Lippincott Williams & Wilkins is accredited as a provider of continuing
discussions with faculty and industry experts, and visit numerous nursing education by the American Nurses Credentialing Center’s
exhibits that provide alternatives and strategies for improving Commission on Accreditation.
,
the quality and cost-effectiveness of care delivery and nursing practice This activity is also provider approved by the California Board of
in your healthcare setting. In addition, you can accrue contact hours. Registered Nursing, Provider Number CEP 11749 for 16 contact hours
N) Accreditation Statement: Lippincott Williams & Wilkins and up to 30 contact hours inclusive of a 2-day preconference workshop.
(LWW), publisher of Nursing Management journal, will award up to LWW is also an approved provider of continuing nursing education
16 contact hours (main conference only) for this continuing nursing by the District of Columbia and Florida #50-1223. Your Lippincott
Williams & Wilkins contact hours are valid wherever you reside.
Register online at NMCongress.com 3
2014 Program Schedule N
rea
Monday, October 13 8:45 am – 9:00 am that led first to the development of
in
advance directives as a tool for decision
Richard Hader Visionary Leader making and then to the legislation and rat
5:00 pm – 5:30 pm Award Ceremony implementation of the Patient Self- pr
Chairperson Welcome and Determination Act. In addition to a brief ide
Opening Remarks 9:00 am – 10:00 am historical overview of the development thi
of patient self-determination legislation,
Keynote Address the presenter will draw from personal 11
5:30 pm – 6:30 pm 103 It’s Not About experience and nurses’ professional and Kir
ethical obligations to illustrate how to Di
Opening Session Empowerment — It’s About Te
promote more effective nurse-patient
101 Manage Your Energy, Not Engagement! dialogue about end-of-life issues. Finally, Fo
Your Time Liz Jazwiec, Founder and CEO, Liz, Inc., our discussion will turn to nurses’ W
Oak Lawn, IL involvement in political action, using da
Sharon Cox, BSN, MSN, Founder and
We all know healthcare reform as a backdrop. ma
Principal Consultant, Cox & Associates,
that engaged ch
Brentwood, TN 112 Impacting Sepsis: lea
teams have
While none of Organizational Costs in Dollars va
fewer turnovers,
us can add and Lives to
better
more hours an
productivity, Shelley Cohen, RN, MSN, CEN, Educator
in a day we all
and increased and Consultant, Health Resources Unlimited,
have the ability 11
patient Hohenwald, TN
to bring more
of ourselves to
satisfaction. In this session we’ll discuss Over 250,000 patients die from sepsis Br
what successful leaders do to build every year, and 40% of those with
work every day and 12
true partnerships with nurses to create severe sepsis won’t survive. It’s the most
recharge our batteries. We can recognize
and reduce energy-depleting behaviors
a better workplace. The discussion expensive hospital admission, costing Pr
will begin with both organization and healthcare more than $20 billion in Un
and intentionally choose ways to keep
individual leadership factors that must be recent years. It’s time for nurse leaders JoA
ourselves from feeling like a gerbil on a
in place to engage individuals. Through to step forward and initiate processes CP
wheel. This session offers practical ideas
real-life examples, we’ll review effective that have proven to decrease mortality Pa
for next day use with the goal of making
tools to manage some of the difficult and costs. This presentation includes of
them habits that are sustained over
issues that affect most nurses today, such a brief overview of the stages of sepsis
time. Using strategies first developed De
as victim thinking, morale, and work-life and discusses the gap in education
for athletes with a focus on mind, body, res
balance. We’ll connect customer and related to rapid recognition. We’ll
emotions, and spirit, as well as principals co
staff satisfaction, having fun at work, address evidence-based best practices
of mindfulness training, you will have sta
and choosing to be happy. to demonstrate the immediate impact
many options to be more proactive im
and productive. “bundling” processes have on sepsis
effi
10:15 am – 11:15 am treatment.
ses
6:30 pm – 8:30 pm Breakout Sessions 113 Rewiring Our Thinking an
111 ADVANCED TRACK: about Accountability to
102 Grand Opening Exhibits/ im
Posters and Welcome Reception Health Care Policy and Ethics: Sharon Cox, BSN, MSN, Founder and
Exploring Nurses’ Obligations Principal Consultant, Cox & Associates, 12
Learn about the latest products and
Brentwood, TN
technologies, view poster presentations, and Actions FT
and network with vendors and It’s often been said that if accountability
Dana Bjarnason, PhD, RN, NE-BC, Pa
colleagues. Light reception fare will is framed from a punitive perspective,
Vice President & Chief Nursing Officer, Ex
be served. you’ll never have accountability in the
Oregon Health & Science University, No
workplace. Healthcare leaders have to let
Portland, OR
Tuesday, October 14 Endorsed by Honor Society of Nursing,
go of the “get their name and write them Yo
Ho
up” mentality ingrained in our culture
7:45 am – 8:45 am Sigma Theta Tau International (STTI) for years. Reframing accountability in tha
This presentation will explore nurses’ a healthy sense so that it’s an “inside ad
Exhibits Open/Continental professional and ethical obligations for out” idea rather than an “outside in” he
Breakfast in Exhibit Hall active participation in health policy in approach can make all the difference; this for
the United States. Topics covered include all begins with assumptions and mental wh
the professional, social, and legal climate models in the leadership team. If you’re to
4 Register online at NMCongress.com Re
e NMCongress.com
ready to foster an accountable workforce session, you’ll leave knowing what data demands for access to health care, our
n in a way that builds trust and ownership points you need and how to articulate leaders need to promote transformation
rather than mistrust and blame, this your request for additional FTEs. in care delivery. APRNs can play
program will provide thought-provoking a critical role in transforming care
ief ideas that just might challenge your 123 When Good Teams Go Bad: delivery and contributing to an inter-
thinking...and that’s a good thing! Putting the FUN in Dysfunction professional practice model. This
n, Jeffrey Doucette, DNP, RN, CEN, FACHE, session will discuss innovative models
114 Decisions, Decisions NEA-BC, Conference Chairperson, Vice to use APRNs knowledge and skills that
d Kirsten Drake, MSN, RN, OCN,NEA-BC, President & Chief Nursing Officer, Mary have proven track records to improve
Director Med/Surg, Renal/Oncology Services, Immaculate Hospital, Newport News, VA outcomes across transitions and the care
Texas Health Harris Methodist Hospital, continuum. Learn about these evidence-
Managing a dysfunctional team is one
ly, Fort Worth, TX based strategies, and you can be a leader
of the most frustrating challenges that
We’re faced with making decisions every to remove organizational and cultural
leader’s face today. This high-energy
day in our organizations, and there are barriers to APRN practice in your
session will explore the root causes
many techniques that can assist with this organization.
of team dysfunction and provide
challenge. This session provides nurse easy-to-implement solutions to get
leaders the “how to” in navigating the your team back on track to highly 132 Engaging Staff in Quality
vast amount of information available reliable performance. Don’t miss this Metrics
to make the best decisions for their unit opportunity to put the fun back in Faith Bresnan Roberts, MSN, RN, FCN,
and organization. dysfunction! Director of Magnet, Professional Practices
ed, and Parish Nursing, Carle Foundation
11:30 am – 12:30 pm 124 Memory Matters Hospital, Urbana, IL
Breakout Sessions Cynthia Saver, MS, RN, President, CLS
Is it quality we seek, or a number we
Development, Inc., Columbia, MD
121 ADVANCED TRACK: want? When staff members connect their
st Everyday nurse leaders face a mind- care to a number, it rarely resonates.
Process Improvements at the numbing overload of information at However, tying care to an outcome
Unit Level work and home. It’s no wonder we feel brings a connection. We’ll talk about
JoAnne Phillips, MSN, RN, CCRN, CCNS, our memory slipping away. Come and being PROUD of the care we give vs.
CPPS, Coordinator of Nursing Quality and learn how to keep your memory sharp being harassed over numbers on a graph
Patient Safety, The Hospital of the University through mental exercises, physical to help staff identify and own the quality
of Pennsylvania, Philadelphia, PA workouts, and a healthy diet. You’ll also metrics on their unit.
Despite increasing demands, healthcare learn tips you can use every day to make
resources are becoming more your memory more effective. 133 Creating the Right Fit:
constrained. It’s essential that all clinical Optimizing Peer and Behavioral-
staff understand the impact of process 12:30 pm – 2:30 pm
improvement in creating safer, more Based Interviewing
Exhibit Hall Open/Lunch Jonathan McCarthy, MSN, MBA, RN, NEA-
efficient practice environments. This
session provides managers with tools Provided in Exhibit Hall BC, Jonathan McCarthy Consulting Services,
and resources to mentor clinical nurses Merchantville, NJ
to conduct successful unit-based process 2:30 pm – 3:30 pm The selection of the “right” candidates
improvement projects. Breakout Sessions may be the single most important factor
in the ultimate success of a manager.
122 Translating the Need for 131 ADVANCED TRACK: This presentation will give you the
FTEs Leveraging APRNs to Improve tools to create and strengthen your own
y future by utilizing peer interviewing and
Pamela Hunt, MSN, BS, RN, Chief Nursing Clinical Outcomes in Inpatient
Executive, Community Health Network behavioral-based interview questions in a
North Region, Indianapolis, IN Settings structured and evaluative format. Join us
et Kathleen M. White, PhD, RN, NEA- and start creating great choices today!
m You know you need more staff, right?
How do you translate that in a way BC, FAAN, Associate Professor, Master’s
Program Track Coordinator, Health Systems 134 Finding Meaning in Civility:
that will lead to a nod from your
administrative leader? This session will Management and MSN/MBA, The Johns Conserving Human Capital
help you write successful justifications Hopkins University School of Nursing, Cole Edmonson, DNP, RN, FACHE, NEA-
for replacement or additional staffing Baltimore, MD BC, Chief Nursing Officer, Robert Wood
his
while examining the data you’ll need With continued emphasis on improving Johnson Foundation Executive Nurse Fellow,
l
to state your case. After attending this outcomes and concerns about increasing Texas Health Resources, Arlington, TX
e
m Register online at NMCongress.com 5
2014 Program Schedule N
Incivility and bullying in healthcare (distractions, interruptions, fatigue); based poster submissions, and have an 21
is a largely unrecognized threat. Over and staff competency. opportunity to vote for the winning Th
85% of nurses report having been poster! Light refreshments will be served.
bullied sometime in their career, with 143 Promises and Pitfalls of Re
many reporting effects on patient care. Social Media Wednesday, October 15 Jam
Although few research-supported He
interventions exist, nurse leaders have
Cynthia Saver, MS, RN, President, CLS 8:00 am – 9:00 am UM
Development, Inc., Columbia, MD
been recognized as a critical link in
On many levels, social media fulfills its
Exhibits Open/Continental W
identifying, intervening, and preventing Breakfast in Exhibit Hall Do
bullying, as well as aiding in recovery of promise to bring people closer together.
We can easily communicate with our cli
those who suffer from post-traumatic
embitterment disorder. Learn about colleagues in other cities, other states, 9:00 am – 10:00 am inf
and even other countries to expand co
a civility tool box designed for nurse General Session ex
leaders by an RWJF Executive Nurse our professional network. But when
does social media cross the line from 201 Lead Or Get Out of the Way! are
Fellows team to help guide you in ending By
this silent epidemic. professional boon to professional peril? Emerging Trends in Nursing
Is it OK to “friend” an employee? Do dis
employees have the right to complain Leadership to
3:45 pm – 4:45 pm Jeffrey Doucette, DNP, RN, CEN, FACHE,
about patients—or their boss—on pr
Breakout Sessions Facebook? No one has all the answers, but NEA-BC, Conference Chairperson, yo
141 ADVANCED TRACK: we’ll discuss the hot issues surrounding Vice President ch
social media usage by nurses. & Chief Nursing low
Informatics: The Road to Clinical Officer, Mary
Transformation 144 Implications for 2020: Immaculate 21
Ann O’Brien RN, MSN, National Workforce Issues in Nursing Hospital, Newport N
Senior Director of Clinical Informatics, News, VA
and Healthcare Im
Transformation Leader, Kaiser Permanente, Change is the
RWJ Foundation, Nurse Executive Fellow Kathleen M. White, PhD, RN, NEA- Fa
only constant in Di
BC, FAAN, Associate Professor, Master’s
Endorsed by the Healthcare Information healthcare, and leading change requires
Program Track Coordinator, Health Systems an
and Management Systems Society (HIMSS) changing leaders. This high-impact
Management and MSN/MBA, The Johns Ho
session will explore six emerging trends
Can the EHR improve quality, safety, Hopkins University School of Nursing, Th
in nursing leadership. In addition, this
and clinical outcomes? This session will Baltimore, MD las
session will discuss the importance
describe how data mining and advanced Nurses play an important role in our as
of transformational leadership in
analytics can be used to improve growing health care delivery system. dis
redefining the role of the nurse leader,
clinical practice and highly reliable The IOM Future of Nursing report the
implementing accountable care models,
workflows, while describing a strategy for recommended that effective workforce and accelerating the rate of clinical or
transforming care delivery. planning and policy making require transformation in organizations. rev
142 Your Role in Med Safety: better data collection and information an
infrastructure. Understanding the
Far Beyond the Five Rights 10:15 am – 11:15 am 21
supply pipeline and demand for nurses
JoAnne Phillips, MSN, RN, CCRN, CCNS, is critical to produce a workforce Breakout Sessions M
CPPS, Coordinator of Nursing Quality and that’s sufficient to meet the health
Patient Safety, The Hospital of the University
211 ADVANCED TRACK: Ra
care needs of the country. This session
of Pennsylvania, Philadelphia, PA will describe current key trends in the
Getting the Most from People FA
Around You of
Adverse events from medication usage nursing workforce, the supply pipeline Un
increase morbidity and mortality and demand for nurses, and resources Andrea Mazzoccoli, RN, PhD, FAAN, SVP,
Gr
as well as overall care costs. Safe available to the nurse executive that can Chief Nurse Executive, Bon Secours Health
medication administration is far inform decision making on health care System, Inc., Marriottsville, MD Ev
more complex than the “five rights” workforce investments. div
This session will review the Nelson
we learned in nursing school. This ho
4:45 pm – 5:45 pm and Burns model for developmental
session is designed to provide nurse models for teams. Using the model as a To
leaders a better understanding of the 151 Poster Networking Reception framework, the presenter will provide for
systems of medication use, including Join us for an opportunity to review ways to take teams to a high performing an
information acquisition (patient, drug, some of the most current research from level and link the development of high pe
technology); medication management your NMC colleagues. You’ll network performing teams to the ANCC Magnet®
(labeling, storage); environmental factors with peers, review the latest evidence- model of excellence.
6 Register online at NMCongress.com Ree NMCongress.com
212 Small Steps, Big Savings: 11:30 am – 12:30 pm
The Manager’s Role in Reducing Call for Posters
ed.
Breakout Sessions This educational meeting and exposition is
Resource Utilization 221 ADVANCED TRACK: for nurses in management and leadership
5 James Cyr, RN, MS, MBA, Vice President
What’s the Value in Value-Based positions across the continuum of health
Heart & Vascular and Diabetes Centers, care. Currently, we’re soliciting poster
UMass Memorial Medical Center, Purchasing?
presentations for the conference. To submit
Worcester, MA Rosanne Raso, MS, RN, NEA-BC, Editor-
a poster, please visit the conference website at
In-Chief, Nursing Management, Associate
Do you know how your role as a NMCongress.com, and click Submit a Poster
Executive Director, Patient Care Services/
clinical expert and source of financial Abstract.
Nurse Executive, Lenox Hill Hospital/
information substantially impacts the
cost of care for your patients? Come
North Shore LIJ, New York, NY
Subject Matter
explore several practical examples that Medicare’s Value-Based Purchasing Poster submissions should contain subject
are applicable across most clinical areas. program is part of a national shift in matter of interest to nurses in management
y! philosophy from reimbursement for
By exploring these examples, you’ll and leadership roles. Posters must be
discover that you are uniquely positioned quantity of service to reimbursement evidence-based and include empirical
to bridge the gap between clinical for quality of care. Nursing’s role is outcomes. Posters sharing studies in
practice and finance. By fully embracing significant in a hospital’s performance
progress with substantive preliminary
your leadership role, you can drive success. This session will address the
outcomes will also be considered. Topics
change that will result in better care at a history, measures, scoring, results, and
of interest may include but are not limited
lower cost. nursing implications of the Medicare
to personal and professional development,
program.
213 The Conversation stress reduction, time/project management,
No One Wants to Have … 222 The Imposition of Religious financial management, ethical/legal issues,
Beliefs on Healthcare Decisions team development, human resource issues,
Impaired Nurses evidence-based practice, patient safety,
Faith Bresnan Roberts, MSN, RN, FCN, Nancy A. Hoffman, RN, JD, Attorney at Law,
and contemporary payment systems such
Director of Magnet, Professional Practices Assistant Professor of Nursing and Health
s Sciences, California State University East Bay, as value-based purchasing.
and Parish Nursing, Carle Foundation
Hospital, Urbana, IL Pleasanton, CA All accepted/participating posters will
s be eligible for peer-judging during the
They could be your high performer, the This session will address legal changes
that have allowed the imposition of conference. Posters will be judged based on
last person you expected…and it’s always
religious beliefs of individuals who aren’t the following criteria:
a sad process to undertake. Together we’ll
discuss how to identify impaired nurses, the patient on healthcare decisions and • Substantial and positive impact on public
the necessary follow-up, and treatment patient care. Conscious laws, insurance health or patient group
s,
or termination decisions. We’ll also for abortions or contraception under the
Affordable Care Act, and other statutes • Contributed to new knowledge or practice
review facility and community resources,
and what they specifically offer. will be addressed from the perspective of • Unique or innovative
fundamental constitutional rights, and
• Supporting documents, teaching displays,
214 Diversity and Inclusion: the impact of these laws on health care
pictures, to support poster abstract
Making it Real delivery, patients, and staff.
Winning posters will be announced during
Randolph F. R. Rasch, PhD, RN, FNP-BC, 223 Pulse Check: Emerging the meeting and the authors of these winning
FAANP, Professor and Chair, Department
of Community Practice, School of Nursing,
Trends in Rapid Response Teams posters will receive complimentary conference
University of North Carolina at Greensboro, Andrea Mazzoccoli, RN, PhD, FAAN, SVP, registration to Nursing Management
P, Chief Nurse Executive, Bon Secours Health Congress2015!
Greensboro, NC
System, Inc., Marriottsville, MD Deadline for submissions:
Everyone talks about the need for
diversity in organizational practice, but Review the current literature and August 1, 2014
how can we turn this value into reality? outcomes associated with rapid response
teams. Discuss how to leverage people, Notifications of acceptance
a Together, we’ll discuss best practices or rejection: August 15, 2014
for increasing diversity and inclusion, process, and technology to employ
and the merits of honoring different high-functioning teams to support the For posters to be accepted, they must comply
g professional nurse and create improved
perspectives. with ANCC Standards of Commercial Support
patient outcomes. and Advertising. No product logos may be used
et®
and generic names are preferred.
m Register online at NMCongress.com 72014 Program Schedule N
224 What Does A Night-Shift- In our healthcare environment, many 3:45 pm – 4:45 pm Th
Friendly Hospital Look Like? nurse managers cover both inpatient and
General Session
Mary Lawson Carney, MSN, RN-BC,
outpatient areas, and are responsible for 8:
quality, cost, and operational metrics 241 Sh*ft Happens, But Life G
CCRN-P, Staff RN - Pediatric ICU, Peyton
Manning Children’s Hospital at St. Vincent
across an entire clinical service line. Goes On!
In this presentation, learn ways to Derek Cunard, LPC, Motivational Speaker,
30
Indianapolis, Adjunct Faculty/Clinical
improve access to ambulatory services, Author, Director of Learning, DAQRI, Jef
Instructor, Nursing, Western Governors
minimize the inpatient-outpatient Hollywood, CA Fo
University, Indianapolis, IN
chasm, and improve provider and Ha
Becoming “night-shift friendly” can In this fun, Blo
patient satisfaction. We’ll review several
give your organization a competitive upbeat, and
clear examples to show how standard Th
edge in nurse recruitment, retention, informative
operating principles from other service kin
engagement, and patient care excellence. session, Yo
industries can be applied in outpatient
The four characteristics of a night- renowned Ty
healthcare.
shift-friendly hospital were determined speaker ma
by more than 400 night-shift nurses and cancer
233 When Bad Things Happen ex
in facilities ranging from 11 to 800+ survivor Derek sh
beds. Learn the benefits and barriers in Good Hospitals Cunard will av
to becoming night-shift-friendly, and Nancy A. Hoffman, RN, JD, Attorney at share his slightly quirky, personally of
concrete steps ANY organization can Law, Assistant Professor of Nursing and touching and thought-provoking beliefs de
employ. Health Sciences, California State University to understanding what he joyfully fir
East Bay, Pleasanton, CA calls “sh*ft.” With all that we face in co
12:30 pm – 2:30 pm How can a facility overcome negative our key healthcare roles, building and ab
patient outcomes? We’ll address sustaining a compelling environment, all
Exhibit Hall Open/Lunch
strategies from a legal, ethical, and risk and creating the workplace of the future, ma
Provided in Exhibit Hall management perspective. Specifically, this is a timely and valuable discussion he
we’ll focus on just practice, patient and surrounding “the price of entry” in em
2:30 pm – 3:30 pm staff support, and minimizing legal these increasingly exponential times. So an
Breakout Sessions liability. step forward carefully, put your creative ev
powers to work, and remember that res
231 ADVANCED TRACK:
234 National Nursing “sh*ft happens!” lea
The Future of Advanced Practice be
Designations: Magnet® and
Nursing: Making Choices W
Randolph F. R. Rasch, PhD, RN, FNP-BC,
Pathway to Excellence TM
of
FAANP, Professor and Chair, Department Kathleen Murray, RN, MSN, NE-BC,
of Community Practice, School of Nursing, Chief Nurse Executive, Baptist Medical
University of North Carolina at Greensboro, Center Beaches, Jacksonville, FL
Greensboro, NC Magnet® requirements have continued
As nurses, we’re faced with myriad, and to evolve, focusing on transformational
often confusing, choices when making leadership, structural empowerment,
plans for education and advanced exemplary professional practice, and new
practice. This session will explore the knowledge and innovation. The Pathway
choices of the MSN, DNP, and PhD. to Excellence is based on 12 practice
TM
What’s the right path for you? Together, standards, with a focus on the work
we’ll review these three options. environment. Many organizations use
the program for laying the groundwork
232 Ambulatory Care Nurse to pursue Magnet® designation. This
Manager: Taking Steps to session will provide participants with
Improve ACCESS strategies on how to assess if your 1
James Cyr, RN, MS, MBA, Vice President organization is ready to pursue Pathway
Heart & Vascular and Diabetes Centers, to Excellence or Magnet® designation.
TM
UMass Memorial Medical Center,
Worcester, MA
8 Register online at NMCongress.com Ree NMCongress.com
Thursday, October 16 9:15 am – 10:15 am 10:30 am – 11:30 am
General Session Closing Session
8:00 am – 9:00 am
302 Silence Kills: The Seven 303 From Florence Nightingale
General Session
Crucial Conversations for to the Jetsons: Where Have We
,
301 Unleash Your Inner Tyrant! Healthcare Been, Where Are We Now, and
Jeff Havens,
Founder, The Jeff
Justin Hale, Where Are We Going?
Master Trainer, Terry M. Foster,
Havens Company,
VitalSmarts, RN, MSN, FAEN,
Bloomington, IL
Provo, UT CCRN, CPEN,
The first of its
Every year, CEN, Critical-
kind, Unleash
195,000 people Care Clinical
Your Inner
die in U.S. Nurse Specialist,
Tyrant! helps
hospitals because St. Elizabeth
managers and
of medical Medical Center,
executives become better leaders by
mistakes. Often, well-intentioned Edgewood, KY
showing them everything they should
professionals choose not to speak
avoid, including how to create a culture Nurses have
up when they’re concerned with the
of fear and mistrust, how to oppress and been at the forefront and are the
behavior, decisions, or actions of a
s demoralize employees, and how to stand mainstay of patient care for well over
colleague. The study, Silence Kills:
firm in the face of all change, before a century. This presentation will be a
The Seven Crucial Conversations for
concluding with a serious conversation Healthcare, conducted by VitalSmarts, lively look at how we began, evolved,
about the kind of leaders we should in conjunction with the American progressed, and matured as individual
all strive to become. Covering four Association of Critical-Care Nurses, links nurses and as a profession. We’ll
e, main areas of leadership – creating a people’s ability to discuss emotionally discuss nursing routines, procedures,
healthy corporate culture; management/ and politically risky topics in a healthcare and equipment as they developed into
employee relations; crisis management; setting with key results such as, patient evidence-based practice. See how many
o and change management – this session is safety, quality of care, and nursing things you remember that “we used to
e every bit as content-rich and intensively turnover. The study suggests that do,” how previous nurses have paved the
researched as a more traditional creating a culture where healthcare way, and reflect on how far we’ve come!
leadership seminar and has the added workers voice concerns before problems
benefit of an unparalleled delivery style. occur is a vital part of saving lives.
We’ll show you how to become the kind Learn to step up to these seven crucial
of leader others are excited to follow. conversations and drastically transform
your healthcare organization.
Top 5 Reasons to Attend Nursing Management Congress 2014
1 A variety of topics 2 Real-life examples 3 Relevant and 4 Opportunity to 5 Well organized,
presented by from speakers evidenced-based interact with nurses motivational
engaging speakers currently in the field presentations are from different speakers inspire
who are excited to provide context related to practice backgrounds who participants to
share their areas to immediately are facing similar lead by example
of expertise implement new issues
initiatives
m Register online at NMCongress.com 93E
General Information 1. O
2. B
3. M
W
Headquarters Hotel There they are wowed not only by the music, which comes from T
P
Mirage Hotel the legendary group’s original recordings, but also by imaginative
props and costumes that defy description. With high-definition video Inqu
3400 Las Vegas Blvd. South
Las Vegas, NV 89109 projections as well, the show is a visual and aural feast.
Reservations: 800-627-6667 Boyz II Men bring Motownphilly melodies to life every Friday,
Conference room rate is $167.00 single/double, plus tax. Resort fee is Saturday and Sunday in the Terry Fator Theatre. ENT
included and gives you access to: The dining experiences offered at The Mirage are also illustrious.
• In-room wired & wireless high-speed internet access Within a matter of steps, you’ll pass by world-class eateries including Title
• Cardio Center Admission at the Mirage Spa Japonais by chefs Jun Ichikawa and Gene Kato, STACK Restaurant & N
• Daily newspaper Bar by chef Brian Massie, Fin by chef Chi Choi and Onda Ristorante & O
• Printing of boarding passes at the Business Center Wine Lounge, featuring a variety of Italian culinary delights. At Tom
Colicchio’s Heritage Steak, the renowned New York chef focuses on NAM
Refer to Nursing Management Congress to receive this special rate.
preparing meats over open flames in either wood-burning ovens or on
Reservations must be made by September 17, 2014. Please make charcoal grills. Go ahead … try and choose — as they are all delicious! EMP
room reservations as early as possible as the group room block may Ple
Plus, additional restaurants are tucked into every corner of The
sell out sometimes before the actual cutoff date.
Mirage. Open to the casino, the smells coming from Samba, the E-MA
About Mirage Las Vegas Brazilian steakhouse that serves rodizio-style meals, will make your
Discover the charm of the tropics at The Mirage Hotel in the heart mouth water. For a sandwich stuffed beyond imagination, head to the STRE
of the Las Vegas Strip. A Polynesian paradise with a contemporary Carnegie Deli. Burgers of all invention along with five varieties of fries
CITY
collection of restaurants, bars, nightclubs and shows, this is one of the are prepared at BLT Burger. Other quick and casual meals can be had
premier resorts in the city. in the Paradise Café or at Cravings, the resort’s sprawling buffet with a DAYT
street-like setting.
For more than five years, the The Beatles “LOVE” by Cirque du Soleil Ple
has been packing audiences into its circular, custom-built theater. wo
ses
Su
Richard Hader Visionary Leader Award 2-D
If y
A
Nursing Management journal’s • Transformational Leadership: The leader defines a shared 8:00
0
editorial board is recognizing a nurse vision, motivates and coaches teams towards the shared vision,
leader who viewed nursing as both an and allows for shared decision making within the team or Mo
art and a science by promoting caring organization. If y
and competence as the link between 8:00
• Mentoring: The leader functions as mentor encouraging and 0
science and humanity. Named in
engaging team members to participate in the change process. 1:00
honor of the journal’s long-standing
and highly-respected late Editor-in-Chief and Conference In doing so, the leader embraces cultural diversity and actively 0
Chairperson, Dr. Richard Hader, this award recognizes excellence seeks opportunities to include differing opinions and viewpoints.
Mo
in nursing leadership. The entry should address the leader’s ability to sustain excellence 5:30
1
To enter the award competition, compose a manuscript of up through insight, inspiration, creativity, and applicability to other
6:30
to 2,000 words detailing a colleague’s accomplishment in the organizations. 1
NO
planning, development, implementation, and evaluation of a Nursing Management’s editorial board will select the winner
sustainable change in the work environment or clinical practice based on the manuscript’s readability, originality, and evidence Ple
that has resulted in a positive outcome. The manuscript should of credibility. We’ll feature the winning manuscript in our to a
articulate evidence that addresses the following award guidelines: Ple
January 2015 issue. The selected honoree will receive an all-
Tu
• Positive Work Environment: The leader significantly expenses-paid trip to Nursing Management Congress2014,
10:
influences the work environment through the implementation which includes round-trip airfare, conference registration, and 11:
of creative strategies to improve a professional model of care, hotel accommodations. The winner will be recognized onsite 2:3
nurse satisfaction, patient safety and quality, and professional during the conference program. 3:4
development. 4:4
To enter, e-mail your manuscript to
• Clinical Practice: The leader actively implements strategies Kimberly.Gasda@wolterskluwer.com, with “Visionary Leader” We
that support the advancement of nursing science through in the subject head. Deadline to enter: July 1, 2014. 10:1
clarifying, refining, and expanding the nursing knowledge 11:3
base by influencing patient care delivery. 2:30
Th
Ple
10 Register online at NMCongress.com atte3 EASY WAYS TO REGISTER:
n 1. Online: NMCongress.com
2. By fax: 215-565-2807
FOR OFFICE USE ONLY
Amount__________________
3. Mail completed form with payment to: Check no._________________
WKH/LWW Conference Department
Two Commerce Square, 2001 Market Street,
October 12-16, 2014
Date_____________________
Philadelphia, PA 19103 The Mirage Hotel
o Inquiries: 1-800-346-7844 x 18850 or 18851 Las Vegas, Nevada
REGISTRATION FORM
ENTER PROMO CODE FOR A CHANCE TO WIN AN iPad® Air ON-SITE AT NMC! Registration will not be processed without payment. Make checks payable to
Nursing Management Congress and send to:
WKH/LWW Conference Department
g Title/Position: Two Commerce Square
& Nurse Manager VP Director CNO/CNE Recruiter 2001 Market Street
e& Other (please specify) _______________________________________________ Philadelphia, PA 19103
m A confirmation will be emailed to you after your registration form and payment
NAME/CREDENTIALS FOR BADGE have been processed.
on
FORM OF PAYMENT
us! EMPLOYER NAME
Please note email address will be used to send all confirmations and for CE auditing Check enclosed (Payable to Nursing Management Congress, Tax ID # 13-293-2696)
E-MAIL
Credit Card - If paying by credit card, please include:
VISA MasterCard American Express
he STREET ADDRESS
es
CITY STATE ZIP CARD NUMBER
d
ha DAYTIME PHONE (Check one) Home Work FAX
EXPIRATION DATE SECURITY CODE/CID#
Please indicate if you would like to attend any of the preconference
workshops listed below. NOTE: There is an additional charge for these
PRINT NAME
sessions. See price list at right.
Sunday, October 12 and Monday, October 13 —
2-Day Preconference Courses SIGNATURE
If you select a course from column A, you cannot select one from column B.
A B REGISTRATION FEES/CUTOFF DATES
8:00 am – 4:30 pm 8:00 am – 4:30 pm
010A-B N
ew Manager Intensive: 020A-B NE/NEA Prep Course: 2-Day Course All preregistration for the conference must be postmarked no later than
2-Day Course September 30, 2014. Walk-in registration availability will be posted on our
Monday, October 13 — 1/2 Day Preconference Workshops website at NMCongress.com.
If you have selected 010 or 020 you cannot attend the following workshops: Super Early Early Regular
8:00 am -11:30 am Postmarked: on or before 8/16 – 10/1 and after
030 S
trength-Based Leadership for the Experienced Nurse Manager 8/15 9/30 (on-site)
1:00 pm – 4:30 pm Main Conference
040 Creative Problem Solving – The Meridian Maze® Main Conference $685 $735 $785
Daily registration
Monday, October 13 — Main Conference Starts Here
5:30 pm – 6:30 pm (circle: Tuesday or Wednesday) 1 day $325 $365 $405
101 Manage Your Energy, Not Your Time Guest Pass for Exhibit Hall $250 $250 $250
6:30 pm – 8:30 pm
102 Grand Opening of Exhibits/Welcome Reception/View Posters Preconference Workshops (October 12-13; additional fee)
NOTE: Monday evening open to all registered attendees
010 New Manager Intensive: 2-Day Course $590 $670 $750
Please indicate your selection below for each breakout session that you’d like 020 NE/NEA Prep Course: 2-Day Course $590 $670 $750
to attend. This section must be completed in order to process your registration. 030 Strength-Based Leadership for the
Please note that General Sessions are open to all attendees. Experienced Nurse Manager $195 $215 $235
Tuesday, October 14 040 Creative Problem Solving –
10:15 am – 11:15 am ___ 111 ___ 112 ___ 113 ___ 114 The Meridian Maze® $195 $215 $235
11:30 am – 12:30 pm ___ 121 ___ 122 ___ 123 ___ 124
2:30 pm – 3:30 pm ___ 131 ___ 132 ___ 133 ___ 134 CANCELLATION/TRANSFER POLICY
PAYMENT SUMMARY
3:45 pm – 4:45 pm ___ 141 ___ 142 ___ 143 ___ 144 All cancellations and transfers must be
received in writing. For cancellations
4:45 pm – 5:45 pm ___ 151 Main Conference $_____________ received prior to September 30, 2014,
Wednesday, October 15 we will refund registration cost minus
Daily Registration $_____________ a $75 administrative fee. We’re unable
10:15 am – 11:15 am ___ 211 ___ 212 ___ 213 ___ 214 to make refunds after September
11:30 am – 12:30 pm ___ 221 ___ 222 ___ 223 ___ 224 Preconference Workshops $_____________ 30, 2014, but will gladly transfer your
2:30 pm – 3:30 pm ___ 231 ___ 232 ___ 233 ___ 234 registration to a colleague if the
Guest/Spouse $_____________ request is made in writing to
Thursday, October 16 WKH/LWW Conference Department,
Please note that all General and Closing Sessions are open to all paid Total Amount Due $_____________ Two Commerce Square,
m attendees. 2001 Market Street,
Philadelphia, PA 19103.ENTER
PROMO CODE
“JACKPOT”
for a chance to
WIN AN
iPad Air
®
on-site at NMC
in Las Vegas!
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