CONFERENCE PROGRAM - Institut d'administration publique de Québec
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CONFERENCE PROGRAM
2
THANK YOU
TO OUR PARTNERS
PLATINE
GOLD
SILVER
BRONZE
ASSOCIATED PARTNERS
3
MESSAGE FROM THE MINISTER MESSAGE FROM THE MAYOR
RESPONSIBLE FOR GOVERNMENT OF QUÉBEC CITY
ADMINISTRATION AND ONGOING
PROGRAM REVIEW AND CHAIR OF
Mr. RÉGIS LABEAUME
THE TREASURY BOARD It is a great pleasure for me to welcome you to our beautiful
Mr. PIERRE ARCAND city on the occasion of this convention bringing together
the members of the Institute of Public Administration of
Canada (IPAC).
All stakeholders in Québec’s public administration are
concerned by the changes that we are facing in the 21st Reviewing governance models, gaining increased agility,
century. The labour market is changing. The attraction and taking into account social acceptability and upgrading ser-
retention of manpower is posing a major challenge for the vice delivery are some of the many subjects that demand
Québec government in its capacity as an employer. At the the attention of administrators. Given the pressures faced
same time, we are experiencing the extensive advent of digi- by public administrations, which have to deal with major
tal technology in our organizations that is compelling us to challenges, the conference thus provides some quality time
reinvent ourselves. This major change is also allowing us to during which to share expertise and to showcase innovative
seize new possibilities to enable the public service to stand practices from here and from other places.
out and display innovation and exemplariness in all respects.
With its enchanting surroundings, its tradition of hospita-
The Québec public administration is aware of the most pro- lity and its diversified cuisine, highlighting many fine locally
mising trends to respond to Quebecers’ expectations. It is produced foods, Québec City will inspire you throughout
studying, analyzing, implementing and evaluating nume- your deliberations. I invite you to mix business with pleasure
rous initiatives but also encouraging those stemming from by setting out to discover the many attractions of a festive
businesses and organizations. We are attentive to this new capital city where art, culture and nature are key elements.
revolution that is changing our relationship with Quebecers.
Enjoy your conference, and an excellent stay
Expertise, agility and transparency are priority themes that
guarantee the performance of the government, which is to one and all!
constantly striving to better serve Québec’s population.
The Québec public administration is aware of the efforts
that it must make to adapt to the most recent technolo-
gies and to new ways of doing business. Moreover, a human
resources management strategy was recently announced
to make the public service even more attractive. Reviewing
workplace organization, integrating new technologies, pro-
moting teleworking, offering better targeted training and
encouraging diversity are all avenues on which we must rely
to meet this challenge.
We are expending all of these efforts solely for the purpose
of offering Quebecers accessible, efficient services.
Welcome to Québec and best wishes
for a successful congress.
4
MESSAGE FROM THE PRESIDENT MESSAGE FROM THE FIRST
OF THE INSTITUT OF PUBLIC VICE-PRESIDENT OF THE INSTITUTE OF
ADMINISTRATION OF CANADA PUBLIC ADMINISTRATION OF QUÉBEC
M RS LUCIE ROBITAILLE M RS JASMINE MARTINEAU
It is my great pleasure to welcome everyone to the 70th Annual It is with great enthusiasm that the Institute of Public
National Conference of the Institute of Public Administration Administration of Quebec (IPAQ) was asked to take charge
of Canada. I’m especially proud to be hosting you in my char- of the 70th Annual Conference of the Institute of Public
ming home city of Quebec in our beautiful province. Administration of Canada (IPAC).
The IPAC conference is an opportunity to learn through the Driven by the success of the IPAC Annual Conference held
exchange of ideas and best practices in the public sector. It’s in Quebec City in 2008, IPAQ has set itself the goal of
also a wonderful time to network, welcome new members exceeding conference attendees expectations at all levels.
and connect with friends and colleagues. The experience gained in 2008 is certainly a guarantee
of success for 2018. In fact, IPAQ initiate work in 2015 to
This year’s conference theme - Public Administration Under develop a most enriching program which addresses current
Pressure – will provide participants an opportunity to discuss topics.
one of the most important issues facing the public sector,
challenging you to examine the wide ranging issues asso- With one of the most daring themes: Public Administration
ciated with the pressures in the public services in all levels Under Pressure, this annual conference is particularly conduc-
of government across Canada and the world. tive to reflection and discussion on the major issues of public
management of tomorrow. In a changing world, governments
Included in the conference program will be celebrations of need to transform, adapt, innovate and meet many challen-
excellence: ges to successfully meet society’s evolving needs.
• a cocktail reception in honour of the finalists of the 2018
Prix d'excellence de l'administration publique du Québec As administrators, we must take the time to think, share best
practices, learn from academics on current issues, and share
• presentations of the finalists for the IPAC Award for our experiences with our peers.
Innovative Management, and,
• the naming of the winners of the following awards: Beyond the reflection generated by the program of this
annual congress, I wish you a successful event and I hope
• Pierre De Celles Teaching in Public Administration that you can take full advantage of the various attractions
• Promising New Professional of the city, its charms and its vitality.
• Social Leadership
• J.E. Hodgetts for best article in our 2017 CPA journal
• National Student and Thought Leadership, and, last
but not least
• Regional Group Excellence
On behalf of IPAC’s Board of Directors, I would like to thank
the Conference organizers and volunteers for their exceptio-
nal work and attention to detail as they present both a rich
program and unrivalled social activities. Congratulations, you
have done an outstanding job.
It is my sincere hope that this three-day meeting, bringing
together people from all walks of life who are passionate
about public service, will be a source of inspiration and lear-
ning that will fuel your thirst for innovation.
Thank you for joining us in Quebec.
Enjoy your stay!
5
GENERAL
INFORMATION
LOCATION OF THE 70TH IPAC ANNUAL CONFERENCE
Hilton Québec
1100, boulevard René-Lévesque Est
Quebec City (Quebec) G1R 4P3 Canada
Telephone: 418 647-2411
Fax: 418 647-6488
CONFERENCE REGISTRATION AND INFORMATION DESK
Hilton Québec, ballroom lobby, 1st floor
Horaire
Sunday, August 19, 2018 12 p.m. to 6 p.m.
Monday, August 20, 2018 7 a.m. to 6 p.m
Tuesday, August 21, 2018 7 a.m. to 6 p.m
Wednesday, August 22, 2018 7 a.m. to 1 p.m
BADGE
When you arrived, you received a badge. This badge is your pass
for all conference activities. Please wear it throughout the dura-
tion of the conference. If you have confirmed your partici-pation
at the welcome reception, you will find inside your badge holder
a ticket for free drink ticket. Finally, if you mentioned when you
have registrated that you want to have a lunch box for the road,
you will also find in your badge holder a coupon that you will
be able to exchange for a lunch box.
EVENT BULLETIN BOARD
A bulletin board is located near the conference reception
desk, where you will find a weath of information on the various
workshop and events that will be held during the conference, in
particular, the detailed program for each day of the conference.
By regulary checking this bulletin board, you will be made aware
of any changes to the program.
SIMULTANEOUS INTERPRETATION SERVICES
The Organizing committee is pleased to provide simultaneous
interpretation services for the majority of the sessions. These
sessions are indentified in the program with the simultaneous
interpretation symbol . By presenting your duplicate
badge (already in your badge holder), you will be able to get
headphones at a kiosk provided for this purpose located in the
ballroom lobby.
6
TABLE OF
CONTENTS
COMMITTEE 8
PROGRAM SUMMARY 9
DETAILED PROGRAM 12
12
SUNDAY, AUGUST 19, 2018
12
MONDAY, AUGUST 20, 2018
16
TUESDAY, AUGUST 21, 2018
19
WENESDAY, AUGUST 22, 2018
7
ORGANIZING COMMITTEE COMMUNICATION COMMITTEE
ÉRIC THÉROUX HÉLÈNE CÔTÉ
President of the Organizing committee Chair of the Communication committee
Assistant Deputy Minister Vice President of Communications
Ministère du Développement durable, de l'Environnement et Institut d’administration publique de Québec
de la Lutte contre les changements climatiques
Gouvernement du Québec DÉMOSTHÈNE BLASI
LUC BERNIER Director
Co-Chair of the Program committee Deputy Minister's Office and Secretariat
Jarislowsky Chair in Public Sector Management Ministère des Forêts, de la Faune et des Parcs
University of Ottawa Gouvernement du Québec
MARLYNE CASEY MARTIN BOUCHER
Executive Director Director of Government Digital Communications
Institut d’administration publique de Québec Secretariat for Government Communication
Ministère du Conseil exécutif
GABRIELLA CIAMPINI Gouvernement du Québec
Associate Director
Special Events FRANÇOISE BOUDREAULT
Institute of Public Administration of Canada Director
Institutional Strategies and Intergovernmental
HÉLÈNE CÔTÉ Relations Department
Chair of the Communication committee City of Quebec
Vice President of Communications
Institut d’administration publique de Québec NICOLE BOURGET
Vice President and General Manager
SYLVIE DESROSIERS Individuals Branch
Coordinator - Event Management Revenu Québec
ALAIN KIROUAC MARLYNE CASEY
Chairmen of the Finance Committee Executive Director
Associate Deputy Minister Institut d’administration publique de Québec
Secrétariat à la Capitale-Nationale
Gouvernement du Québec ANOUK GAGNÉ
Director General of Human Resources
Commission des normes, de l’équité, de la santé et
PROGRAM COMMITTEE de la sécurité du travail
ÉRIC THÉROUX SYLVAIN GINGRAS-DEMERS
Co-chair of the program committee
Community Manager
Assistant Deputy Minister
Communications and Public Relations Branch
Ministère du Développement durable, de l'Environnement et
de la Lutte contre les changements climatiques, Commission des normes, de l’équité, de la santé et
Gouvernement du Québec de la sécurité du travail
LUC BERNIER
Co-Chair of the Program committee
FINANCE COMMITTEE
Jarislowsky Chair in Public Sector Management ALAIN KIROUAC
University of Ottawa Chairmen of the Finance Committee
Associate Deputy Minister
LOUIS BORGEAT Secrétariat à la Capitale-Nationale
Former State administrator and University Ombudsman Gouvernement du Québec
École nationale d'adminsitration publique
GEORGES ARSENAU
MARLEN CARTER
Director General, Regional Operations
Associate Secretary
Canada Economic Development for Quebec Regions
Secretariat for Senior Jobs
Government of Canada
Ministère du Conseil exécutif
Gouvernement du Québec
FRANÇOISE BOUDREAU
MARLYNE CASEY Director
Executive Director Institutional Strategies and Intergovernmental Relations Department
Institut d’administration publique de Québec City of Quebec
JEAN-LOUIS DENIS MARLYNE CASEY
Professor Executive Director
School of Public Health Institut d’administration publique de Québec
University of Montreal
CAROLYNE ROY
LUC JUILLET
Vice President, Quebec Office
Associate Professor
Léger Marketing
University of Ottawa
NICOLE LACASSE JEAN ST-GELAIS
Professor, Faculty of Business Administration President and CEO
Université Laval La Capitale
JACINTHE LECLERC
Director General, Laurentian Forestry Centre VOLUNTEERS LEAD
Canadian Forest Service ANNIE DEMERS
Natural Resources Canada Executive assistant
Direction principale du soutien et de l'évolution des solutions
ANDREA MIGONE
d'affaires
Director of Research and Outreach
Revenu Québec
Institute of Public Administration of Canada
MASTER OF CEREMONY
DENIS ANGERS
8
Historian and commentator
PROGRAM
SUMMARY
SUNDAY, AUGUST 19, 2018 WORKSHOP 3
BEAUPORT
New Development Strategies at the Municipal Level
/ 12 p.m. to 6 p.m.
BALLROOM LOBBY WORKSHOP 4
Conference registration and information desk B E A U M O N T/ B É L A I R
Agencies and Autonomous Organizations
/ 6 p.m. to 10 p.m.
M U S É E N AT I O N A L D E S B E A U X- A R T S D U Q U É B E C - P AV I L L O N WORKSHOP 5
PIERRE LASSONDE
BALLROOM
Welcome reception and unveiling of finalists for the Taking into Account the Reality of Indigenous People
2018 Awards of Excellence of Public Administration of
Quebec
WORKSHOP 6
COURVILLE/MONTMORENCY
Adjudicated Papers – Changes in the Public Sector
MONDAY, AUGUST 20, 2018 WORKSHOP 7
S A L L E S T E - F OY/ P O R T N E U F
COMPLEX GOVERNANCE IN A STATE UNDER
PRESSURE Administration Under Pressure: Artificial Intelligence for
Mental Health and Wellness in Canada
/ 6 a.m. to 6:45 a.m.
/ 12:15 p.m. to 1:15 p.m.
BALLROOM
H I LT O N L O B B Y
Luncheon service
Morning run
IPAC Awards Ceremony
/ 7 a.m. to 6 p.m.
/ 1:15 p.m. to 2 p.m.
BALLROOM LOBBY
BALLROOM
Conference registration and information desk
Round table
The Meaning of the State: Reflections on Being a Civil
/ 7 a.m. to 8:15 a.m. Servant Today and Tomorrow
BALLROOM LOBBY AND BALLROOM
Breakfast / 2:15 p.m. to 3:30 p.m.
/ 8:30 a.m. to 9:15 a.m. WORKSHOP 1
BALLROOM
DUFFERIN
Opening remarks International Issues
Address by the Honorary Chair
WORKSHOP 2
D E TO U R N Y
/ 9:15 a.m. to 10 a.m.
Transforming Organizational Culture
BALLROOM
Opening conference
WORKSHOP 3
Complex Governance in a State Under Pressure
BEAUPORT
Inter-organizational Coordination
/ 10 a.m. to 10:30 a.m.
BALLROOM LOBBY
WORKSHOP 4
Health break
BALLROOM
New Perspectives on the Relationaship between Politics
/ 10:30 a.m. to 11:45 a.m. and Administration
WORKSHOP 1
DUFFERIN
Education : The Governance of Institutions Under Pressure
WORKSHOP 2
D E TO U R N Y
Health
9
PROGRAM
SUMMARY
WORKSHOP 5 / 10 a.m. to 10:15 p.m.
BALLROOM LOBBY
B E A U M O N T/ B É L A I R
Health break
Social Acceptability
/ 10:15 a.m. to 11:45 p.m.
ATELIER 6
WORKSHOP 1
COURVILLE/MONTMORENCY
ELE D
DUFFERIN
A N C
Northern C
Adjudicated Papers - Innovativeness
Governance
WORKSHOP 7 WORKSHOP 2
S T E - F OY/ P O R T N E U F
D E TO U R N Y
Modernizing Public Assets & Enterprises The areas of State intervention
/ 3:30 p.m to 3:45 p.m. WORKSHOP 3
BALLROOM LOBBY S T E - F OY/ P O R T N E U F
Health break The Hybridity of Public Organizations : Living between
Legitimacy and Efficiency
/ 3:45 p.m. to 5:15 p.m.
BALLROOM
WORKSHOP 4
Round table B E A U M O N T/ B É L A I R
Valuing Executives: Current Challenges Tools for Economic Development in the Regions
/ 6 p.m. to 10 p.m. WORKSHOP 5
BEAUPORT
V O LT I G E U R S D E Q U É B E C A R M O U R Y
Co-production and Consultation Channels
Discovery Evening
WORKSHOP 6
COURVILLE/MONTMORENCY
TUESDAY, AUGUST 21, 2018 Adjudicated Papers - Living on Evidence and Results
NEW MODELS OF INTERVENTIONS / 12:15 p.m. to 1:30 p.m.
BALLROOM
Luncheon service
/ 7 a.m. to 6 p.m. IPAC Awards Ceremony
BALLROOM LOBBY
Conference registration and information desk / 1:30 p.m. to 3 p.m.
BALLROOM
/ 7 a.m. to 8:15 a.m. Round table
BALLROOM LOBBY AND BALLROOM IT and Big Data in Public Policy Development and Citizen
Breakfast Service Delivery
/ 8:15 a.m. to 8:30 a.m. / 3 p.m. to 3:30 p.m.
BALLROOM BALLROOM LOBBY
IPAC Awards Ceremony Health break
/ 8:30 a.m. to 10 a.m. / 3:30 p.m. to 5 p.m.
BALLROOM WORKSHOP 1
Opening conference DUFFERIN
Public administration, Initiator of Change? Mental Health
Adress by the Honorary Chair
WORKSHOP 2
D E TO U R N Y
Knowledge Transfer and Skills Development and Leadership
WORKSHOP 3
BEAUPORT
10
Crisis ManagementWORKSHOP 4 / 9:45 a.m. to 10:15 a.m.
BALLROOM LOBBY
S T E - F OY/ P O R T N E U F
Cultural, Linguistic and Religious diversity Health break
WORKSHOP 5 / 10:15 a.m. to 11:30 a.m.
B E A U M O N T/ B É L A I R BALLROOM
Citizen Participation Closing conferences
Trust towards the State
WORKSHOP 6 And
COURVILLE/MONTMORENCY Young Leaders' Space
Round table - Geert Bouckaert's publication “Public
Management Reform : A Comparative Analysis” / 11:30 a.m. to 12 p.m.
BALLROOM
Closing remarks
FREE EVENING / 12 p.m.
BALLROOM LOBBY
Lunch box to take away
WEDNESDAY, AUGUST 22, 2018
FUTURE PERSPECTIVES
/ 6 a.m. to 6:45 a.m.
H I LT O N L O B B Y
Morning run
/ 7 a.m. to 1 p.m
BALLROOM LOBBY
Conference registration and information desk
/ 7 a.m. to 8:15 a.m.
BALLROOM LOBBY AND BALLROOM
Breakfast
/ 7:45 a.m. to 8:15 a.m.
BALLROOM
IPAC Annual General Meeting
/ 8:15 a.m. to 8:30 a.m.
BALLROOM
Presentation of the 2019 IPAC Annual conference
/ 8:30 a.m. to 9:45 a.m.
BALLROOM
CAPPA/IPAC Joint Session LEGEND :
Application of Academic Knowledge in Public SIMULTANEOUS INTERPRETATION SERVICES
Administrations
11DETAILED
PROGRAM
SUNDAY, AUGUST 19, 2018 / 9:15 a.m. to 10 a.m.
BALLROOM
Opening conference
/ 12 p.m. to 6 p.m. Complex Governance in a State under pressure
BALLROOM LOBBY State governance implies handling major societal challenges
Conference registration and information desk where expectations for effective solutions conflict with the wil-
lingness to create sufficient capacity, resulting in weakening
of effectiveness and trust. The global financial crises triggered
/ 6 p.m. to 10 p.m. austerity programs which added to the challenges.
M U S É E N AT I O N A L D E S B E A U X- A R T S D U Q U É B E C - PAV I L L O N
For these reasons governments need to be a significant part of
PIERRE LASSONDE the ‘solution’, and, therefore, should not be part of the problem.
Welcome reception and unveiling of Finalists for the 2018 This requires not just a reform culture, but also a governance
Award of Excellence of Public Administration of Quebec capacity which is correlated with the current and future pro-
Three shuttles will be available at 5:25 pm and at 5:45 pm from blems. This should result in a complex governance system which
the Hilton to the Museum. For the return to the Hilton, the shuttle is responsible and accountable. This process is on its way within
service will be available from 8:30 pm until 10 pm. the OECD. There are major shifts happening, however, major
governance deficits are still on our agenda. This should guide
our agenda for public governance research and practice.
Speaker
Geert Bouckaert, President of the International Institute of
MONDAY, AUGUST 20, 2018 Administrative Sciences and Professor at the Faculty of Social Sciences
at KU Leuven, Belgium
Presenter
COMPLEX GOVERNANCE IN A STATE UNDER
Luc Bernier, Co-Chair of the Program committee, Jarislowsky Chair
PRESSURE in Public Sector Management, University of Ottawa
/ 10 a.m. to 10:30 a.m.
/ 6 a.m. to 6:45 a.m. Health break
H I LT O N L O B B Y
Morning run / 10:30 a.m. to 11:45 a.m.
Discover the beauty of Quebec city with experienced runners
who will supervise you during your run. Discover a beautiful WORKSHOP 1
urban route through the old capital and the Plains of Abraham. DUFFERIN
Two group rates will be offered according to the speed of the
Education : The Governance of Institutions Under Pressure
runners. An outdoor meeting to start the day off right.
Autonomy and accountabiliy, digital tsunami and internationali-
zation : in face of these pressures, how are universities different
/ 7 a.m. to 6 p.m. from ministries and governmental agencies ? The workshop will
BALLROOM LOBBY address these issues in a context of major changes in higher
Conference registration and information desk education and scarcity of human and financial ressources.
Speakers
Sophie D’Amours, Rector, Université Laval
/ 7 a.m. to 8:15 a.m.
Paul Davidson, President and CEO, Universities Canada
BALLROOM LOBBY AND BALLROOM
Allan Tupper, Professor, University of British Columbia
Breakfast
Moderator :
Nicole Lacasse, Professor, Faculty of Business Administration,
/ 8:30 a.m. to 9:15 a.m. Université Laval
BALLROOM
Opening remarks WORKSHOP 2
Jasmine Martineau, First Vice President, Institut d’administration D E TO U R N Y
publique de Québec and Director of Multidisciplinary Services, CHU
de Québec - Université Laval Health
Lucie Robitaille, President, Institute of Public Administration of The workshop offers an academic and practical perspective
Canada, Associate Secretary, Senior Positions Executive Council, of "pressure management" in the health field. Examples of
Gouvernement du Québec approaches in Quebec and other Canadian provinces will be
Address by the Honorary Chair discussed to address the challenges of managing in a context
Pierre Arcand, Minister responsible for Government Administration of resource scarcity.
and President of the Treasury Board, Gouvernement du Québec
Speakers
Gertrude Bourdon, President and CEO, CHU of Quebec - Université
Laval
Jean-Louis Denis, Professor, School of Public Health, University of
Montreal
Stéphane Tremblay, Deputy General Director, CIUSSS Estrie-CHUS
Moderator
Jean-Louis Denis, Professor, School of Public Health, University of
Montreal
12MONDAY, AUGUST 20, 2018 (CONTINUED) Speakers
Patrick Brunelle, Assistant Secretery, Secrétariat aux affaires autoch
tones, ministère du Conseil exécutif, Gouvernement du Québec
WORKSHOP 3 Roberta Jamieson, President and CEO, Indspire
BEAUPORT Hélène Laurendeau, Deputy Minister, Aboriginal and Northern Affairs
New Development Strategies at the Municipal Level Canada
In recent years, the Quebec government has completed a project Armand Mackenzie, Vice-President, Government Affairs and Public
on redefining Quebec-municipal relations in order to respond to Relations, Tata Steel Minerals Canada Limited
the municipal community's desire to review the legal framework Moderator
governing municipalities. Following the adoption of various bills, Robert Shepherd, Associate Professor and Graduate Supervisor,
how will municipal elected officials and administrators, in rela- Diploma in Policy and Program Evaluation, School of Public Policy and
tion to economic development actors and citizens, use these Administration, Carleton University
new powers and autonomy to promote the development of
municipalities? WORKSHOP 6
Speakers COURVILLE/MONTMORENCY
Mohamed Bhamani, Associate Partner, Government and Public
Sector at EY
Adjudicated Papers – Changes in the Public Sector
Alexandre Cusson, Mayor of Drummondville and President of the Using examples ranging from alternative service delivery to the
Union of Quebec Municipalities role of the Protecteur du citoyen du Québec, this panel will show-
case the capacity of public sector organizations to shift their
Marie-Hélène Lajoie, Executive Director, City of Gatineau
internal logic and processes to better serve citizens and provide
Moderator more effective services to a diverse group of stakeholders.
Daniel Gaudreau, Assistant Deputy Minister, Ministère des Affaires
municipales et de l'Occupation du territoire, Gouvernement du Québec
Panelists
James Froh, Senior Executive in Residence, Institute of Public
Partner Administration of Canada
Steve Jacob, Professor, Laval University
Travis Bergin, Executive Director, Strategic Services, Treasury Board,
Government of New Brunswick
Moderator
Andrea Migone, Director, Research and Outreach, Institute of Public
WORKSHOP 4 Administration of Canada
B E A U M O N T/ B É L A I R
Agencies and Autonomous Organizations WORKSHOP 7
Since the beginning of the reforms in the United Kingdom in
S A L L E S T E - F OY/ P O R T N E U F
the 1980s, various States have set up agencies and autono-
mous organizations with specialized tasks in order to improve Administration Under Pressure: Artificial Intelligence and
the effectiveness of State action. These agencies posed a Mental Health and Wellness in Canada
challenge of coordination and overall logic. Do they have In any given week, more than 500,000 Canadians will miss
their own strategy or do they fit into the vision of their parent work because of a mental health problem, contributing to more
ministry? This workshop proposes to take stock of these types than 70% of disability costs for employers in Canada. The num-
of government organizations from a practical as well as a uni- bers are just as startling in the Canadian public service. Can
versity perspective. AI technologies be used to create better outcomes in mental
Speakers health and wellness support? Join industry experts from IBM
Luc Bernier, Jarislowsky Chair in Public Sector Management, University and Morneau Shepell, a leading HR and technology services
of Ottawa company with 20,000+ clients around the globe, to explore the
exciting possibilities.
Donald Booth, Director of Strategic Policy, Machinery of Government,
Privy Council Office, Government of Canada Speakers
Thomas Elston, Associate Professor in Public Administration, Blavatnik Fernando Suarez Said, M.D., Medical Science Lead, IBM Watson
Health
School of Government, University of Oxford
Joe Blomeley, Senior Vice President, Public Sector, Morneau Shepell
Moderator
Luc Bernier, Co-Chair of the Program committee, Jarislowsky Chair Partenaire
in Public Sector Management, University of Ottawa
WORKSHOP 5
BALLROOM
Taking into Account the Reality of Indigenous People
Governments, businesses and indigenous communities engaged
themselves in development projects must ensure that the rea-
lity of the various Indigenous communities, their aboriginal
and treaty rights and their traditional knowledge are taken into
account. Beyond the legal obligations, how to better consult
and integrate the indigenous reality in government decisions
and develop greater predictability for all stakeholders.
13DETAILED
PROGRAM
MONDAY, AUGUST 20, 2018 (CONTINUED) WORKSHOP 2
D E TO U R N Y
/ 12:15 p.m. to 1:15 p.m. Transforming Organizational Culture
BALLROOM Transformation projects are not always perceived positively in
Luncheon service organizations, especially in public administrations, which are
sometimes perceived as rigid. Does therefore the key to suc-
IPAC Awards Ceremony
cessfull change lay in the audacity of a new management giving
Pierre De-Celles for Excellence in Teaching of Public way to inventireness, mobilisation, authentification and courage?
Administration. This prestigious award recognizes the outstanding
skill, accomplishment and commitment of an exceptionally dedicated, Speakers
creative, versatile and effective university teacher. Bernard Matte, Deputy Minister, Ministère de l'Immigration, de la
Diversité et de l'Inclusion, Gouvernement du Québec
J.E. Hodgetts. This Award celebrates and recognizes the best article
published in English in the Canadian Public Administration journal. Andrea Rounce, President, Canadian Association of Programs in
Public Administration
Regional Group Excellence Award. Each year, IPAC gives this dis-
tinction to the regional group that has most distinguished itself through David Comeau, Solutions Specialist, SAS
innovative programming initiatives during the year. Moderator
Jean-Louis Roy, President and CEO, Bibliothèque et Archives natio-
/ 1:15 p.m. to 2 p.m. nales du Québec
BALLROOM
Partner
Round table
The Meaning of the State: Reflections on Being a Civil Servant
Today and Tomorrow
The changing demands of governance today compel public
WORKSHOP 3
servants to engage in a continuous reflection on the values and BEAUPORT
practice of their profession. Their peers insist on it; the politicians Inter-organizational Coordination
expect it; the public demands it. In this session, three deeply
The management of major societal issues requires an improved
experienced public servants exchange insights and advice that
transversality of public administrations. The complex gover-
will captivate both mid-level and beginner public servants.
nance system in this context of inter-organizational collabora-
Speakers tion presents new challenges as well as new opportunities. Our
Denise Amyot, President and CEO, Colleges and Institutes Canada speakers will be asked to share their experience and their vision
Gilbert Charland, State Administrator, Governement of Quebec of the winning conditions or the weaknesses of this process,
which aims, in particular, to ensure better management, greater
Greg Marchildon, Professor, Ontario Research Chair in Health
Policy and System Design, Institute of Health Policy, Management and transparency and new convergence in interventions and public
Evaluation, University of Toronto policy development.
Moderator Speakers
Patrice Dutil , Professor, Department of Politics and Public Jeff Labonté, Assistant Deputy Minister, Major Projects Management
Administration, Ryerson University Office, Natural Resources Canada
Jacques Caron, President and CEO, Centre de services partagés du
/ 2:15 p.m. to 3:30 p.m. Québec
Sony Perron, Associate Deputy Minister, Indigenous Services Canada,
WORKSHOP 1 Government of Canada
DUFFERIN Moderator
International Issues Evert Lindquist, Professor, School of Public Administration, University
of Victoria
In a changing world, more fragmented and complex than ever
before, understanding international trade, environment and
diplomatic issues is essential. Our speakers will take a critical WORKSHOP 4
look at this changing world that conditions the actions of inter-
BALLROOM
national governments, both Canadian and provincial govern-
ments, and will look at the strategies that they can adopt. New Perspectives on the Relationaship between Politics and
Administration
Speakers
Pascale Biron, Professor and Director, Department of Geography, The relationship between politics and administration is one of
Planning and Environment, Concordia University the most important bridges that ensure the proper functioning
Ferry De Kerckhove, Honorary Senior Fellow and part time Professor, of our democratic systems. This relationship relies largely on
Graduate School of Public and International Affairs, University of the bond of trust that must be established daily. This workshop
Ottawa offers a discussion with the highest officials at the heart of this
Pierre Sauvé, Senior Trade Specialist, World Trade Institute, Geneva relationship. They are able to testify to the pressures, current or
new, that can weaken it, pathways that can strengthen it, and the
Moderator
responsibilities of women and men.
Juliette Champagne, Director of Education and Research, École
nationale d'administration publique Speakers
Laura Lee Langley, Deputy Minister of the Office of the Premier,
Deputy Minister of Treasury and Policy Board, Clerk of the Executive
Council, Government of Nova Scotia
André Fortier, Secretary General and Clerk of the Executive Council,
Ministry of the Executive Council, Government of Quebec
Steve Orsini, Secretary of Cabinet and Clerk of the Executive Council,
Government of Ontario
14MONDAY, AUGUST 20, 2018 (CONTINUED) / 2:15 p.m. to 3:30 p.m.
S T E - F OY/ P O R T N E U F
Moderator
Luc Bernier, Co-Chair of the Program committee, Jarislowsky Chair WORKSHOP 7
in Public Sector Management, University of Ottawa Modernizing Public Assets & Enterprises
Partner At a time of rapid change, uncertainty relating to political climate
and a focus on the modernization of public assets and enter-
prises including Canadian airports – achieving success is more
complex than ever. Deloitte will facilitate a panel of prominent
Canadian Airport Authority leaders and Asset Optimization
WORKSHOP 5 Executives to discuss the opportunities and challenges they face
B E A U M O N T/ B É L A I R and how changing business models can impact their aspirations
Social Acceptability for enhanced levels of service for the Canadian public.
The notion of social acceptability has evolved considerably Speakers
over the years and our understanding of this notion remains as Hillary Marshall, Vice President – Stakeholder Relations &
Communications, Greater Toronto Airports Authority
yet diverse. The conference will present a review and the latest
developments in social acceptability in Quebec where the theme Gaëtan Gagné, President and Chief Executive Officer, Québec City
abounds particularly. This conference will describe the processes Jean Lesage International Airport
promoting a transparent knowledge of the social, economic and Philippe Rainville, President and Chief Executive Officer, Aéroports
environmental effects and a better conciliation of theirs uses. de Montréal
Speakers will look at the social acceptability of project initia- David Morley, Senior Vice President, Strategy & Communications,
tors to regulatory contexts and the tools available to the public Infrastructure Ontario
service to better prepare this dialogue upstream, including Moderator
Strategic Environmental Studies (SEA) or public consultations Gianni Ciufo, Partner & Public Sector Leader, Deloitte
on public policies, programs and plans (PPPs) of departments
Partner
and agencies.
Speakers
Frédéric Krikorian, Vice President, Sustainable Development, Public
and Government Affairs, Énergir / 3:30 p.m to 3:45 p.m.
Louise Roy, Independent mediator, former President of the Office de BALLROOM LOBBY
consultation publique de Montréal and former vice-president of the
Bureau d’audiences publiques sur l’environnement Health break
Louis Simard, Professor, University of Ottawa
Moderator / 3:45 p.m. to 5:00 p.m.
Julie Forget, Vice President, Bureau d’audiences publiques sur BALLROOM
l’environnement
Round table
Partner
Valuing Executives: Current Challenges
Enhancing the role of managers working within our institutions
in terms of quality assurance of services offered to citizens is
/ 2:15 p.m. to 3:45 p.m. crucial. One by one, official representatives of Quebec public
COURVILLE/MONTMORENCY
and parapublic associations executives will approach different
facets of recognition, the ultimate goal of which is ... the pride
ATELIER 6 of the public network!
Adjudicated Papers – Innovativeness Speakers
The capacity to innovate is increasingly a key characteristic for Anne Gosselin, President and CEO, Alliance des cadres de l’État
public servants. Speakers on this panel will showcase the cur- Chantal Marchand, President and CEO, Association des gestionnaires
rent approaches and future outlooks of change in public service des établissements de santé et de services sociaux du Québec
that will support an innovative, effective and efficient model of
Jean-François Parent, CEO, Association québécoise des cadres
service delivery and governance. scolaires
Panelists Charles Simard, President and CEO, Association des cadres des col-
Akin O. Alaga, Director, Regional Economic Strategies Branch, Ministry lèges du Québec
of Economic Development and Growth, Ministry of Research, Innovation
and Science, Government of Ontario; and, Daanish Hussain, Senior
Moderotor
Advisor, Ministry of Economic Development and Growth Business François Bolduc, Professor, Université Laval
Climate and Funding Administration, Government of Ontario
Dr. Faisal Haq Shaheen, Manager, City of Toronto; Lecturer, Politics
and Public Administration, Ryerson University
6:00 p.m. to 10:00 p.m.
V O LT I G E U R S D E Q U É B E C A R M O U R Y
Jonathan Landon, President and Founder, Connectiv Innovation; and,
Dr. Andrea Rowe, Mitacs Postdoctoral Research Fellow, Ted Rogers Discovery Evening
Schools of Management, Ryerson University You are invited to a special evening of various talented local
Dr. Lori Turnbull, Professor, Dalhousie University artists from Quebec City. A networking evening where music,
art, gastronomy and laughs await you.
Moderator
David Drohan, Senior Policy Analyst, Design, Coordination and
Outreach, Technology, Innovation and Economic Development Division,
BC Ministry of Jobs, Trade and Technology
15DETAILED
PROGRAM
/ 10:15 a.m. to 11:45 p.m.
TUESDAY, AUGUST 21, 2018 WORKSHOP 1
NEW MODELS OF INTERVENTIONS DUFFERIN
Northern Governance
Nordic territories require specific governance, given the vastness
of the territories, the dispersion of population and climate
/ 7 a.m. to 6 p.m.
ELE D
change, to name a few factors. Governments at federal, provin-
N C
CA
BALLROOM LOBBY cial or territorial levels have each developped specific initatives.
Conference registration and information desk Common challenges, community involvment : how to engage
stakholders and convince governmental central authorities to
answer the specific needs of northern governance.
/ 7 a.m. to 8:15 a.m.
Speakers
BALLROOM LOBBY AND BALLROOM
Robert Sauvé, Former State Administrator, President and Chief
Breakfast Executive Officer, Société du Plan Nord
Stephen Van Dine, Assistant Deputy Minister, Northern Affairs,
/ 8:15 a.m. to 8:30 a.m. Indigenous and Northern Affairs Canada
BALLROOM
Moderator
Éric Théroux, Assistant Deputy Minister, Ministère du Développement
IPAC Awards Ceremony durable et de la Lutte contre les changements climatiques,
Promising New Public Servant Award Gouvernement du Québec
This award recognizes a promising new public service profes-
sional that represent the ideals, values and abilities of sound WORKSHOP 2
public administration. The Areas of State Intervention
National Student and Thought Leadership Awards A century ago, the State did not care much about education,
The award recognizes and showcases the top talent emerging health or social protection. Economic policy was minimalist.
from Canadian programs each year. Then over the decades, we have sometimes asked if the State
had not become too heavy. Some have spoken of reducing it
/ 8:30 a.m. to 10 a.m. greatly. Others talked about State strategist. After decades of
debate and budget cuts, what can the State do and must do?
BALLROOM
Speakers
Opening conference Alain Noël, Professor, Department of Political Science, University of
Public Administration, Initiator of Change? Montreal
The modern state has been responsible since 1945 for many of Evert Lindquist, Professor, School of Public Administration, University
the great changes experienced by developed societies. Some of Victoria
changes have been imposed, but important initiatives have come Éric Denhoff, Deputy Minister, Alberta Climate Change Office
from the public administration. The economic role of Canadian Moderator
provinces, health insurance, etc. owe a lot to state initiatives. Luc Bernier, Jarislowsky Chair in Public Sector Management, University
Does this role still exist? Can the state still be the driving force of Ottawa
for future changes, whether in the environment or to cope with
an aging population? Can we encourage innovation?
WORKSHOP 3
Speakers
S T E - F OY/ P O R T N E U F
Robert Sauvé, Former State Administrator and Former President and
CEO of the Société du Plan Nord The Hybridity of Public Organizations : Living between
Legitimacy and Efficiency
Graham Fraser, Journalist and former Commissioner of Official
Languages It is possible for an organization to pursue more than one
Jean St-Gelais, President and CEO, La Capitale objective at the same times, and how difficult is it to combine
these logics or values that can be opposed? Think of the case
Moderator
of police forces departement where prevention and repression
Marie-Soleil Tremblay, Professor, École nationale d’administration
publique
are diametrically opposed, but are part of the same mission of
an organization. Our speakers will present various cases from
Partenaire
different sectors while trying to answer questions such as: How
to reconcile these logics? Which choices are prefered?
Speakers
Neil Bouwer, Vice-President, Innovation and Policy Services, Canada
Address of the Honorary President School of Public Service
Régis Labeaume, Mayor, Québec City Stéphanie Gagnon, Professor, École nationale d’administration
publique
Jean-Louis Denis, Professor, School of Public Health, University of
/ 10 a.m. to 10:15 p.m. Montreal
BALLROOM LOBBY Moderator
Health break Pierre Roy, Corporate Director and Former State Administrator
16TUESDAY, AUGUST 21, 2018 (CONTINUED)
/ 12:15 p.m. to 1:30 p.m.
WORKSHOP 4 BALLROOM
B E A U M O N T/ B É L A I R Luncheon service
Tools for economic development in the regions IPAC Awards Ceremony:
Our speakers will demonstrate that the multiple challenges and Innovative Management. This award, sponsored by IBM, recognizes,
distinguishes government organizations that have shown exceptional
changing conditions of the global economy require vision and innovations that address the wide variety of issues facing society today.
creativity, to act better and succeed locally.
Social Leadership Award. The IPAC / IBM Social Leadership Award
Speakers recognizes public sector employees who embody the qualities of a true
Manon Brassard, Deputy Minister and President of the Economic social leader. These include setting the example, adopting technology
Development Agency of Canada for the Regions of Quebec and adapting to changes in the workplace.
Mario Polese, Professor Emeritus, National Institute of Scientific
Research / 1:30 p.m. to 3 p.m.
Martin Dupont, Director General and Industrial Commissioner, BALLROOM
Drummondville Economic Development Corporation
Round table
Moderator
Mario Limoges, Associate Deputy Minister, Business and Territorial IT and Big Data in Public Policy Development and Citizen
Affairs Services, Ministère de l’Économie, de la Science et de l’Innova- Service Delivery
tion, Gouvernement du Québec
Risk management, transparency, confidentiality, opportunities,
benefits ... Speakers will present some of the issues and challen-
WORKSHOP 5 ges organizations face when using IT and Big data to improve
public policies and citizens services.
BEAUPORT
Speakers
Co-production and Consultation Channels
Patricia McCarney, President and CEO, World Council on City Data
The development of government standards, programs and poli-
Patrice Dutil, Professor, Department of Politics and Public
cies can no longer be done solely within government agencies. Administration, Ryerson University
The panel will discuss the development of co-management pro-
Chadi Habib, Senior Vice President Information Technology, Caisses
cesses and the participation of all stakeholders to facilitate the Desjardins
appropriation, mobilization and social acceptability of govern-
Moderator
ment measures.
Jacqueline Dubé, President and CEO, CEFRIO
Speakers
Partner
Michelle Asselin, Executive Director, Quebec Association of
International Cooperation Organizations
Patrick Fafard, Associate Professor, Graduate School of Public and
International Affairs, University of Ottawa
/ 3 p.m. to 3:30 p.m.
Nauja Bianco, President, Isuma Counsulting
BALLROOM LOBBY
Moderator
Marie-Odile Koch, Director of Digital Economy, Ministère de l’Écono- Health break
mie, de la Science et de l’Innovation, Gouvernement du Québec
/ 3:30 p.m. to 5 p.m.
WORKSHOP 6 WORKSHOP 1
COURVILLE/MONTMORENCY
DUFFERIN
Adjudicated Papers - Living on Evidence and Results
Mental Health
Using solid evidence and achieving effective results are two key
In small and large organizations, staff may encounter difficult
requirements of modern public administration. Ranging from
personal or professional situations. Taboo subject, especially in
deliverology to social impact bonds, our speakers will provide
the workplace, how are employees and managers equipped to
critical insights on the practice that surrounds evidence-based
deal with it?
and results-based administration that experience strong internal
and external pressures. Speakers
Marie-Claude Arguin, Executive Director, City of Lac-Mégantic
Panelists
Halina Sepeha, Postdoctoral Fellow, University of Victoria Marjolaine Lachance, Senior Manager, Community Investment –
Quebec, Bell
Carolyn Johns, Associate Professor, Department of Politics and Public
Administration, and Director, Master of Public Policy and Administration Alain Marchand, Director, Observatory on Health and Well-being at
Program, Ryerson University; and, Dr. Duncan MacLellan, Associate work, Professor, University of Montreal
Professor, Department of Politics and Public Administration, and, Moderator
member of the Yeates School of Graduate Studies, Ryerson University.
Anouk Gagné, Director General of Human Resources, Commission
Gregory Richards, Director, MBA Program, Telfer School of des normes, de l’équité, de la santé et de la sécurité du travail
Management, University of Ottawa
Partner
Sandra Hodzic, Lead on Social Innovation Strategy and Social Impact
Bond, Department of Families, Manitoba Housing, and, Sessional
Instructor, Political Sciences Department, University of Winnipeg
Moderator
Robert Shepherd, Associate Professor and Supervisor, Diploma in
Public Policy and Program, Carleton University
17DETAILED
PROGRAM
TUESDAY, AUGUST 21, 2018 (CONTINUED) Speakers
Kamel Béji, Professor, Research Chair on Integration and Employment
Diversity Management, Université Laval
WORKSHOP 2 Gilles Levasseur, Lawyer and Professor of Management and Law,
University of Ottawa
D E TO U R N Y
Knowledge Transfer and Skills Development and Leadership Pascale O’Bomsawin, Executive Director, Kina8at organization
All faced with the difficulties of recruiting and retaining staff, Moderator
what strategies should public administrations put in place to Michelle Jacob, Coordinator of Public Management Programs in
Indigenous Context, École nationale d'administration publique
ensure that they have a competent succession plan? What are
the challenges of succession training in public administrations?
How to ensure proper training of the leaders of tomorrow? WORKSHOP 5
Speakers B E A U M O N T/ B É L A I R
Carla Jeanne Johnson, Director, Implementation & Resources,
Curriculum Coordination and Implementation, Alberta Education Citizen participation
and Ian Howatt, Director, Strategic Design| Integrated Strategic Many people have their own idea on this subject. However, in
Development Branch, Citizen Services, City of Edmonton
concrete terms, what is the point of citizen participation and
Diane McArthur, Chief Talent Officer, Office of the Chief Talent Officer, is it really useful? Our speakers will present the results of their
Centre for Leadership and Learning, Government of Ontario
research, observations and experiments aimed at promoting
Natalie Rinfret, Professor and Chair of Leadership Chair, École natio- citizen mobilization. They will also shed light on the issues and
nale d’administration publique challenges presented by a genuine consultation aimed at helping
Moderator the authorities make the best decision.
Louis Borgeat, Former State administrator and University Ombudsman, Speakers
École nationale d’administration publique
Julie Caron-Malenfant, Executive Director, Institut du Nouveau Monde
Frédéric Bouchard, Dean of the Faculty of Arts and Sciences,
WORKSHOP 3 Professor, Department of Philosophy, University of Montreal
BEAUPORT Lori Turnbull, Professor, Dalhousie University
Crisis Management Moderator
Odile Roy, Director of the Division of Heritage and International
Our speakers will testify to their experience in managing a major Relations, City of Quebec
crisis following a tragedy that has shaken a large part of the
population. Using concrete examples, this panel will highlight
the capacity of public sector organizations to respond quickly WORKSHOP 6
to the needs of citizens, particularly to provide them with secu- COURVILLE/MONTMORENCY
rity, comfort and basic necessities. And they will answer the Round table - Geert Bouckaert's publication “Public
following questions: What lessons can be learned from these Management Reform : A Comparative Analysis”
tragic events? How to prepare for such a crisis? How to manage
Christopher Pollitt and Geert Bouckaert published last year the
it? How to communicate?
fourth edition of their book Public Management Reform. This
Speakers book has been cited more than 7200 times, which is unique
Martin Arsenault, Assistant Deputy Minister, ministère des Affaires in the field. We are taking advantage of Professor Bouckaert's
municipales et de l’Organisation du territoire, Gouvernement du Québec
presence at the conference to hold a round table on this impor-
Liette Larrivée, Deputy Minister, ministère de la Sécurité publique, tant book, on the novelties of the fourth edition and on what is
Gouvernement du Québec
written about Canadian administration.
David Morhart, Deputy Minister, Service Alberta
Speakers
Moderator Geert Bouckaert, President of the International Institute of
Marie-Christine Therrien, Professor, École nationale d’administration Administrative Sciences and Professor at the Faculty of Social Sciences
publique at KU Leuven, Belgium
Luc Bernier, Co-Chair of the Program committee, Jarislowsky Chair
in Public Sector Management, University of Ottawa
WORKSHOP 4
Luc Juillet, Associate Professor, University of Ottawa
S T E - F OY/ P O R T N E U F
Evert Lindquist, Professor, School of Public Administration, University
Cultural, Linguistic and Religious Diversity of Victoria
What are the challenges and issues of attraction, integration Moderator
and retaining the diverses workforce in employment public Luc Bernier, Jarislowsky Chair in Public Sector Management, University
service? What place should be given to bilingualism in public of Ottawa
administrations in Canada? A crosscutting discussion among
academics and a Indigenous manager regarding these realities
in our workplaces.
FREE EVENING
18WEDNESDAY, AUGUST 22, 2018 / 10:15 a.m. to 11:30 a.m.
BALLROOM
FUTURE PERSPECTIVES Closing conferences
Trust Towards the State
Trust is something that is often taken for granted and not fully
/ 6 a.m. to 6:45 a.m. appreciated until it's lost. It is rarely given much consideration
in the design of programs and policies. For the second year
H I LT O N L O B B Y
in a row, Canada appears on a list of countries whose citizens
Morning run distrust their major institutions - government, business, media
And why not a last group run to end this annual conference in and non-governmental organizations. Of these four institutions,
beauty. One of the most beautiful urban routes in North America. Canadians view Government as the "most broken".
Once again, four local coaches will accompany you and offer Join Patrick Borbey, President of the Public Service Commission
two cadences according to the speed of the runners. Enjoy this of Canada, for an exploration of trust and how we can improve
magical moment in a unique environment. Canadians' perceptions of their public institutions.
Speaker
/ 7 a.m. to 1 p.m Patrick Borbey, President of the Public Service Commission of Canada
BALLROOM LOBBY And
Conference registration and information desk Young Leaders' Space
Four young leaders from across the country will continue the
/ 7 a.m. to 8:15 a.m. dialogue with Patrick Borbey and Louis Borgeat and present
their vision of tomorrow's public administration.
BALLROOM LABBY AND BALLROOM
Speakers
Breakfast Kathleen Bécotte, Secretary of the Pension Committees and the
Review, Retraite Québec, Gouvernement du Québec
David Drohan, Senior Policy Analyst | Design, Coordination &
/ 7:45 a.m. to 8:15 a.m. Outreach, Technology, Innovation and Economic Development Division,
BALLROOM Ministry of Jobs, Trade and Technology, Victoria, Governement of British
Colombia
IPAC Annual General Meeting
Tanessa Boutin, Planning and Improvement Practice’s Analyst,
Ministry of Finance, Government of Saskatchewan
/ 8:15 a.m. to 8:30 a.m. Tara Chisholm, Senior Environmental Specialist, Lands and Economic
BALLROOM Development, Crown-Indigenous Relations and Northern Affairs Canada
Presentation of the 2019 IPAC Annual confrence Moderator
Louis Borgeat, Former State administrator and University Ombudsman,
Presenters
École nationale d’administration publique
Calvin Hawley, Director, Innovative Technology Services, Department
of Education and Training, Government of Manitoba
Brent Gibson, Senior Project Manager, Department of Growth, / 11:30 a.m. to 12 p.m.
Enterprise and Trade, Government of Manitoba BALLROOM
Closing remarks
/ 8:30 a.m. to 9:45 a.m. Lucie Robitaille, President, Institute of Public Administration of
BALLROOM Canada, Associate Secretary, Senior Positions Executive Council,
Gouvernement du Québec
CAPPA/IPAC Joint Session
Application of academic knowledge in public administrations
/ 12 p.m.
The CAPPA/IPAC joint Conference is an exchange of views on
BALLROOM LOBBY
the application of knowledge and the contribution of acade-
mia to the practice of public administration. The speakers will Lunch box to take away
have the opportunity to deliver their thoughts on the adequacy When you registered, you indicated that you wanted to have
between, on one hand, training and research and, on the other a lunch box for the road. In exchange for the coupon inserted
hand, the governance challenges of a State under pressure. with your badge, you will receive your lunch box. Bon appetit
Speakers and have a save trip back home!
Guy Laforest, Director general, École nationale d’administration
publique
LEGEND:
Serge Lamontagne, General Manager, City of Montreal
SIMULTANEOUS INTERPRETATION SERVICES
Lucie Robitaille, President, Institute of Public Administration of
Canada, Associate Secretary, Senior Positions Executive Council,
Gouvernement du Québec
Andrea Rounce, President, Canadian Association of Programs in
Public administration
Moderator
Michel Audet, Délégué général du Québec en Belgique
/ 9:45 a.m. to 10:15 a.m.
BALLROOM LOBBY
Health break
19aux employés de l’administration publique to Public administration employees qui offrent aux Canadiens et Canadiennes who provide many quality services de nombreux services de qualité. Ils font to Canadians. Every day, they show preuve d’excellence quotidiennement a commitment to excellence as they use en mettant leurs compétences et leur their knowledge and skills for the benefit savoir-faire à la disposition des citoyens. of citizens. La Capitale Assurance et services La Capitale Insurance and Financial financiers est fière de soutenir le Services is proud to support the 70e congrès de l’IAPC, un événement 70th IPAC annual conference, an d’importance qui démontre la pérennité important event that demonstrates de l’organisme et où sont mises en the institute’s longevity and in which commun les expertises de ses membres the expertise of its members au profit de la population. is shared with the community. lacapitale.com
Ville d’innovation et de tradition,
d’histoire et de modernité,
Québec est heureuse de vous accueillir à l’occasion
du 70e congrès de l’Institut d’administration
publique du Canada.
Historic and modern,
a city of tradition and innovation,
Québec warmly welcomes you to the
70 th Annual Conference of the Institute
of Public Administration of Canada.
Bon séjour!
Have a nice stay in Québec!
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