ENVIRONMENTAL REPORT 2018 - TUI Group

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ENVIRONMENTAL REPORT 2018 - TUI Group
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ENVIRONMENTAL REPORT 2018 - TUI Group
CONTENTS

                     8                                       12
ENVIRONMENTAL MANAGEMENT   NEWBUILDS

                  16                    22                   26
ENERGY & EMISSIONS         WASTE             WATER

                  30                    34                  36
BIODIVERSIT Y              COMMITMENT        ENVIRONMENTAL TARGETS

EDITORIAL                                                             4

COMPANY PROFILE                                                       5

OVERVIEW OF ENVIRONMENTAL PROTECTION                                  6

FURTHER INFORMATION                                                  38

IMPRINT                                                              38

                                                                     CONTENTS   3
ENVIRONMENTAL REPORT 2018 - TUI Group
EDITORIAL
                                                                                                             A PROFILE OF TUI Cruises.
                                             Dear Ladies and Gentlemen,                                      With the launching of Mein Schiff 1 and numerous awards, the tenth anniversary of TUI Cruises
                                                                                                             was once again marked by sustained fleet growth.
                  Our company celebrated its tenth anniversary in the year under review. Ten years of
                   TUI Cruises also stand for ten years of commitment to environmentally friendly and
                 sustainable cruise operations. During this period we not only constantly expanded our
                fleet and developed it into the most modern and environmentally friendly fleet of cruise
                 ships in the world. We also strengthened our environmental management department,
                  made more and more voluntary commitments in order to protect nature, and actively
                  participated in a number of initiatives with regard to issues such as the prevention of
                              waste, the conservation of resources, and emissions reduction.

                      In view of the successes already achieved, it is clear to us that there cannot be
                 stagnation in the sphere of environmental protection and we will continue on our path
                 of constant improvement when it comes to both familiar and new issues in the future.
                   We took the next step with Mein Schiff 1, which went into service in the year under
                review, and Mein Schiff 2, which was launched in Lisbon in February 2019. With this new
                    generation of ships we have also consistently taken environmental protection into
                  consideration and implemented further innovations from the very first design phase.
                   The result is significantly less energy consumption – approximately 40% lower than
                                   comparable ships and thus further reducing emissions.
                                                                                                                                                                                                     A new era has begun: In launching Mein Schiff 1,
                Such successes make us just as proud of our anniversary year as the renewed very high                                                                                             TUI Cruises crowned the Mein Schiff ® fleet on May
                level of satisfaction of our guests, as well as the fact that we achieved our self-imposed                                                                                         11, 2018 in Hamburg Harbor with a new number 1.
                          environmental objectives virtually without exception in the year 2018.

                                              I wish you a stimulating read.
                                                                                                             With a fleet of currently seven ships and a     will remain in the fleet under the name of                OVERVIEW 2018
                                                                                                             capacity of approximately 17,800 beds,          Mein Schiff Herz until 2022.                              Founding of TUI Cruises: 2008 as
                                                                                                             TUI Cruises offers the German-speaking mar-                                                               a joint venture between TUI AG and
                                                                                                                                                                                                                       Royal Caribbean Cruises Ltd. (RCCL)
                                                                                                             ket vacations at sea on 63 routes world­wide.   EXCELLENT PERFORMANCE                                     Employees ashore: 452
                                                                                                                                                             In 2018, TUI Cruises again received numer-                Crew on board: approx. 6,000
                                                   Wybcke Meier                                              ENVIRONMENTALLY FRIENDLY FLEET                  ous awards, including four from a total of                Fleet: 6 vessels in service, 1 vessel under
                                                                                                                                                                                                                       construction, 3 vessels in planning
                                               Chief Executive Officer                                       Environmentally conscious corporate             five positions among the world’s best cruise              Concept: Premium all-inclusive on
                                       Chairwoman of the Board of Management                                 action is firmly anchored in the values of      ships in the annual ranking published by the              63 worldwide routes to destinations in
                                                                                                             TUI Cruises and also determines the com-        Berlitz Cruising & Cruise Ships Guide, the                the Caribbean, the Mediterranean, the
                                                                                                                                                                                                                       Canary Islands, the Orient, the North
                                                                                                             pany’s approach to steadily increasing its      German Cruise Award 2018, and the Globus                  Sea and Baltic Sea, Asia, and Central
                                                                                                             fleet. Like all of the previous TUI Cruises     Award 2018 from the trade journal touristik               and North America
                                                                                                             newbuilds, Mein Schiff 1 – launched in May      aktuell. When it comes to the environment,
                                                                                                             2018 – sets new standards in terms of en-       the myclimate Award 2018 highlighted the
                                                                                                             vironmental friendliness. The same also ap-     company’s diverse measures to reduce its
                                                                                         F
                                                                              IE W O
                                                                     O V E R V M E N TA L                    plies to Mein Schiff 2, which was launched in   carbon dioxide emissions. With the Readers
                                                                            O N
                                                                   E N V IR C T IO N A T                     February 2019, and the newbuilds currently      Award, the National Geographic Traveler                   As the “pioneer in sustainability
                                                                    P R O T E C r u is e s                                                                                                                             and climate protection in the cruise
                                                                         TUI               7                 being planned for service in the years 2023,    honored the company as a “Green Light” in
                                                                               GES 6/                                                                                                                                  industry,” TUI Cruises received the
                                                                       O N PA
                                                                                                             2024, and 2026. The previous Mein Schiff 2      the Eco Travel segment.                                   myclimate Award 2018 in March.

4   EDITORIAL                                                                                                                                                                                                                     COMPANY PROFILE               5
ENVIRONMENTAL REPORT 2018 - TUI Group
E N V I R O N M E N TA L P R O T E C T I O N
                                                                                                                             at TUI Cruises

                         Energy efficiency                                                              Environmen tal management                                                            Biodiversity
                 Certified:                                                                                Working for the enviro nment:                                                TUI Cruises’ aim:
                 Our onboard energy management is                                                          1Environmental depart ment shore-side.                                       Preservation and protection of the diversity of species
                 certified in accordance with ISO 50001.                                                   1Environmental officers on board 24/7.                                       and ecosystems.

                          Total energy consumption in relation                                                                                                                              The “Grün & Fair” shore excursions charity program
                          to comparable cruise ships *                                                                                                                                      supports regional environmental organizations.

                         −� 30 % to −� 40 %
                          Per person/night on board 2018:
                          Fuel consumption      Lowering of emissions (CO₂)

                         17.58 kg                 −� 5.07 %
                                                                                                                                                                                                          Water
                                                                                                                                                                                                    For clean seas:
                                                                                                                                                                                                    Only treated sewage goes overboard.

                                                                                                                                                                                                          Modern sewage treatment plants
                                                                                                                                                                                                          purify all wastewater on board*.

                         Emissions*
                 Above & Beyond:
                                                                                                                                                                Waste
                 Our exhaust gas cleaning system on our newbuilds
                 operates around the world and around the clock.
                                                                                                                                                           Setting accents with new projects:
                                                                                                                                                           1WASTELESS plastic reduction program.
                                                                                                                                                           1Project to reduce food waste.

          Hybrid scrubbers and
                                                                 Sulfur                Nitrogen oxide               Particulate
          catalytic converters                     − 99 %                     − 75 %                    − 60 %
                                                                 emissions             emissions                    emissions                                   Waste separation            Waste per person/night
          produce reductions of up to
                                                                                                                                                                in 6 categories             on board in 2018

                                                                                                                                                                Recycling quota             7.29 l
                                                                                                                                                                35 %
          *
              Related to newbuilds.

6   OVERVIE W OF ENVIRONMENTAL PROTEC TION                                                                                                                                                                          OVERVIE W OF ENVIRONMENTAL PROTEC TION   7
ENVIRONMENTAL REPORT 2018 - TUI Group
SUSTAINABLE COURSE VIA
                                                                                ENVIRONMENTAL MANAGEMENT.
                                                                                Environmental protection efforts in the year under review also included the publication of an
                                                                                environmental strategy that is valid up to the year 2020.

                                                                                As a shipping company, TUI Cruises lives                                                  development of structures, topics, and
                                                                                from and with an intact environment. Envi-                                                objectives for the Mein Schiff ® fleet and
                                                                                ronmental protection is therefore an integral                Environmental                for shore-based business locations. As an
                                                                                part of our strategy and corporate policy.                                                administrative entity, the Environmental
                                                                                An integrated management system certified
                                                                                                                                             protection is an             Management department, located at the
                                                                                in accordance with ISO 14001 and ISO 9001                 integral part of our            company’s Hamburg headquarters, exerts
                                                                                combines the areas of quality and the en-                thinking, i.e., we cover         an influence on all corporate divisions. In
                                                                                vironment. Both have been consistently                     the entire life cycle          addition, TUI Cruises permanently expanded
                                                                                anchored in the company’s objectives since                 of our cruises with            the department in the year under review.
                                                                                the founding of TUI Cruises.                               our environmental
                                                                                                                                                                          Environmental officers are on duty on board
                                                                                SUSTAINABLE COURSE FOR FURTHER
                                                                                                                                                activities.               all ships – around the clock, seven days
                                                                                DEVELOPMENT                                                                               a week. They are responsible for environ-
                                                                                Environmental management at TUI Cruises                                                   mental management on board the ships
                                                                                ensures that a sustainable course is pursued                      Lucienne Damm
                                                                                                                                                                          and ensure, among other things, compliance
                                                                                both when it comes to the ongoing further                  Senior Environmental Manager   with environmental laws and standards.

                                                                                            Lucienne Damm                Athanasios Kallikis
                                                                                     Senior Environmental Manager       Environmental Officer

     E N V I R O N M E N TA L M A N A G E M E N T

       Environmental protection is an integral part of TUI Cruises’ corporate
    strategy. Environmental management ensures that structures are improved
                and that environmental objectives remain on course.

                                                                                             Milos Grgic                    Victoria Müller                                     Ryan Eickholt
                                                                                        Environmental Officer        Junior Environmental Manager                            Environmental Officer

8                                                                                                                                                                                       ENVIRONMENTAL MANAGEMENT    9
ENVIRONMENTAL REPORT 2018 - TUI Group
2       FILMS
were prepared in the year under re-
view: one on the WASTELESS plastic
                                       ENVIRONMENTAL STRATEGY
                                       UP TO 2020
                                       In the year under review, TUI Cruises pre-
                                       sented a new environmental strategy with a
                                       focus up to the year 2020. Its aim is to identify
                                                                                           headquarters and ship operations. Lectures
                                                                                           and discussions on waste manage­ment,
                                                                                           crew training, or on board environmental
                                                                                           communication with regard to the subject
                                                                                           of emission reductions were on the agenda
                                                                                                                                                                           T U I C r u i s e s E N V I R O N M E N TA L S T R A T E G Y
                                                                                                                                                                                                     2018–2020

reduction program and one on waste
and wastewater management on           concrete needs for action and to define the         on June 7–8 in Hamburg. In addition, the
board. In an easily understandable     priorities for operational activity from 2018 to    event provided environmental officers with
manner the films inform guests on      2020. The company’s strategy is based on the        the opportunity to exchange information
board and visitors to the website
www.tuicruises.com about the com-      17 Sustainable Development Goals (SDGs)             directly with shore-based departments
pany’s commitment in these areas.      formulated by the United Nations (UN) as            such as Port Operations, Newbuild, and
                                       guidelines for a better and more sustainable        Itinerary Management. During an excursion
                                       future. TUI Cruises makes an active contri-         the environmental officers also had the
                                       bution toward environmental protection and          opportunity to familiarize themselves with             Active climate protection                Comprehensive waste                     Stakeholder involvement
                                       marine conservation through an environmen-          the new Mein Schiff 1 in operation.                    and reduction of harmful                 management and ocean                   and sustainable destination
                                       tal strategy based on these cornerstones that       TUI Cruises is planning the next workshop                    air pollutants                          protection                               development
                                       addresses six of the 17 objectives.                 for summer 2019.
                                                                                                                                               1 Energy    efficiency through          1 Systematic   reduction of             1 Environmental  education
                                       In order to implement its environmental                      ROGRESS IN THE YEAR
                                                                                                   P                                              certified energy management              food waste throughout the                for employees and guests
                                       strategy the company has set itself concrete                UNDER REVIEW                                1 Using LNG drive technologies             entire fleet                          1 Strengthening a more
New environmental concept: In the      goals in all areas with which its progress can              In the year 2018 TUI Cruises:                  for future newbuilds                  1 Optimization of recycling                sustainable supply chain
year under review, TUI Cruises         be measured. These include, for example,                                                                1 Worldwide emission reduction,        1 Responsible disposal in ports         1 Transparent environmental
launched the WASTELESS plastic
reduction program and systematically   the reduction of plastic waste and water            1 carried out an initial ship-land environmental       e.g., through innovative ex­         1 Plastic reduction program                reporting and certified
recorded and analyzed all disposable   consumption on board. In all of its activities,        workshop;                                            haust gas purification systems                                                   environmental management
plastic and other products.            compliance with legal obligations and na-           1 audited  a service provider in the field of                                                                                        1 Promotion of sustainable
                                       tional and international standards is just as          marine interior design. The audit covered                                                                                             destination development
                                       much a matter of course for TUI Cruises as             both quality and environmental aspects
                                       constant commitment to self-imposed and                and aimed, in particular, to increase
                                       voluntary targets. The latter also includes            efficiency and conserve resources;
                                       continuous and transparent communication            1 conducted a workshop with all project
                                       of the various measures that have been                 parties as part of the project to avoid food
                                       initiated and the progress that has been               waste. The event served to prepare train-
                                       made.                                                  ing courses for crew members in 2019;
                                                                                           1 s uccessfully and, for the most part, com-                   Of the 17 Sustainable Development Goals formulated by the United Nations as guidelines
                                       FIRST SHIP-LAND ENVIRONMENTAL                          pletely implemented its internal environ-                            for a more sustainable future, TUI Cruises works on six selected targets:
                                       WORKSHOP                                               mental program. Of the 18 environmental
                                       TUI Cruises organized its first two-day en-            targets for 2018, the company achieved 17
                                       vironmental workshop in the year under re-             and in some cases significantly exceeded
                                       view, with the aim of further strengthening            them. TUI Cruises did not fully achieve the
                                       the exchange between the twelve environ-               planned two audits focusing on the environ­
                                       mental officers of the Mein Schiff ® fleet             ment and quality. The company conducted
                                       and the exchange between its cor­p orate               only one audit in the year under review.

10   ENVIRONMENTAL MANAGEMENT                                                                                                                                                                                                             ENVIRONMENTAL MANAGEMENT   11
ENVIRONMENTAL REPORT 2018 - TUI Group
NEWBUILDS SET STANDARDS IN
                                                                                   ENVIRONMENTAL PROTECTION.
                                                                                   Since the year 2014, TUI Cruises has put a new ship into service every year and today it
                                                                                   operates the most modern and environmentally friendly cruise fleet in the world.

                                                                                   The environmental friendliness of the
                                                                                   Mein Schiff ® fleet is due in part to the high
                                                                                   energy efficiency of the six newbuilds to
                                                                                                                                    by up to 75 % and particle emissions by up
                                                                                                                                    to 60 %.                                         ≈ 40 %
                                                                                                                                                                                     Mein Schiff 1 and Mein Schiff 2
                                                                                   date. Thus the four ships put into service       NEW STANDARDS IN ENVIRONMENTAL                   require less energy than comparable
                                                                                                                                                                                     ships thanks to their excellent
                                                                                   between the years 2014 and 2017 consume          PROTECTION                                       energy efficiency.
                                                                                   approximately 30 % less fuel than ships          With Mein Schiff 1, launched in 2018, and
                                                                                   of comparable size and, through the use          Mein Schiff 2, which was launched in February
                                                                                   of modern exhaust technologies, account          2019, TUI Cruises has once again achieved an
                          NEWBUILDS                                                for significantly reduced carbon dioxide         unprecedented level of environmental pro-
                                                                                   and air-polluting emissions. All newbuilds       tection through innovation: the sister ships
                                                                                   are equipped with a combined exhaust             have catalytic converters for both the main
                                                                                   aftertreatment system. This consists of a        and auxiliary engines. Thus TUI Cruises again
      With Mein Schiff 1, TUI Cruises has maintained its high level of environ-    scrubber and catalytic converters and re-        significantly reduces nitrogen oxide emissions
     mental protection. Constant optimization of environmental technologies will   duces sulfur emissions by up to 99 %. The        and makes an active contribution toward air-
        also continue to determine new construction activities in the future.      system reduces nitrogen oxide emissions          pollution control.

12                                                                                                                                                                                                   NE WBUILDS       13
ENVIRONMENTAL REPORT 2018 - TUI Group
Two further identical newbuilds planned
With an energy consumption that is up to                                                  for 2024 and 2026 with a size of 161,000 GT
40 % lower than that of comparable ships, the                        As a consistent      belong to a new class of ships and will be built
two latest newbuilds also fully exploit what is                    continuation of our    at the Italian shipyard Fincantieri. TUI Cruises
currently technically feasible in terms of ener-                environmental strategy,   resolutely pursues its environmental strategy
gy efficiency. This is due, among other things,                 we will operate the two   with these newbuilds as well. These two
to a comprehensive energy management                                                      ships will not only be equipped with proven
                                                                  newbuilds scheduled
system, an innovative lighting control system,                                            environmental technologies – for the first
highly efficient air conditioning systems, the                   for completion in 2024   time TUI Cruises will use liquefied natural gas
hydrodynamic hull shape of the ships, an ex-                    and 2026 with liquefied   (LNG) for operation of these newbuilds.                TUI Cruises relies on intensive use of waste
                                                                                                                                                 heat from engines – for example to heat pools
tensive LED concept, and the environmentally                           natural gas.                                                              and generate steam in the laundry.
friendly underwater silicone coating.                                                     STRENGTHENING LNG TECHNOLOGIES
                                                                                          Looking at the next ten years, LNG, liquefied
THREE MORE NEWBUILDS BY 2026                                                              gas under pressure, is considered to be the
As a result of constantly increasing demand,                                              lowest-emission alternative for ship propul-
TUI Cruises will build three more ships in the                                            sion. As a founding member of the Maritime
next few years. One ship ordered from Meyer                                               LNG Platform, TUI Cruises has made the
Werft in Turku, Finland, with 111,500 GT                                                  further development of LNG technologies a
and a bed capacity for around 2,900 guests,                                               part of its own environmental commitment,
corresponds to the sister ships Mein Schiff 1                                             along with support for the infrastructural
and Mein Schiff 2 and will be delivered in the                             Wybcke Meier
                                                                                          development for maritime supplies of lique-
year 2023.                                                                    CEO         fied petroleum gas required for international
                                                                                          shipping and cruise shipping in particular.

                                                                                                                                              SHORE POWER IN SIGHT                                For this reason, comprehensive conversion        SUSTAINABLE
                    S C R C A TA LY T I C C O N V E R T E R S                                                                                 The use of shore power enables generators           to shore-side electricity is currently not an    CABINS
                           Schematic representation                                                                                           to be switched off at the port, thus preventing     option. However, as TUI Cruises wishes to        and suites are standard on
                                                                                                                                              pollution from nitrogen oxides, particulate         play an active role in the further development   Mein Schiff 1 and Mein Schiff 2. In
                                                                                                                                                                                                                                                   addition to wood from sustainable
                                                                                                                                              matter, and sulfur. If green electricity is used,   of this sector, the company decided in the       forestry, LEDs, and carpets with a
                                                                                          Since the company assumes that the current          then carbon dioxide emissions can also be           year under review to convert at least one ship   wool content of 80%, towels, bath-
                                                                                          still-limited availability of LNG, as well as the   greatly reduced. Against this backdrop              to an external power supply in the future and    robes, and bed linen made of organic
                                                                                                                                                                                                                                                   cotton certified in accordance with
                                                                                          logistical challenges – such as refueling in        TUI Cruises has been supporting the devel-          to use shore power at ports where it is possi-   the Global Organic Textile Standard
                                                                                          ports and reliable and uniform regulations for      opment of shore power applications for a            ble to do so.                                    (GOTS) and Fairtrade are also used.
                                                                                          refueling up to the year 2024 – will no longer      number of years.
                                                                                          pose a problem, TUI Cruises is, for the first                                                                   ROGRESS IN THE YEAR
                                                                                                                                                                                                         P
                                                                                          time, equipping the two newbuilds ordered in        The company has already designed the                       UNDER REVIEW
                                                                                          Italy with this innovative and environmentally      Mein Schiff 1 to Mein Schiff 6 vessels in                  In the year 2018 TUI Cruises:
                                                                                          friendly form of propulsion.                        such a way that the retrofitting required
                                                                                                                                              for the use of shore power is possible at           1 introduced bed linen, bathrobes,
            Two SCR catalytic converters each are attached to the auxiliary engines of
                                                                                                                                              short notice at any time. Currently, only a           and towels made of organic cotton on
            the vessels Mein Schiff 1 to Mein Schiff 6 in order to ensure comprehensive
          nitrogen oxide reduction. On Mein Schiff 1 and Mein Schiff 2 the main engines                                                       few ports – such as Oslo, Kristiansand, and           Mein Schiff 1;
                        are additionally equipped with catalytic converters.                                                                  Hamburg – offer shore power connections             1 equipped the newbuilds with an exhaust
                                                                                                                                              at individual berths.                                  aftertreatment system.

14   NE WBUILDS                                                                                                                                                                                                                                                    NE WBUILDS        15
ENVIRONMENTAL REPORT 2018 - TUI Group
POSITIVE BALANCE FOR
                                                                              ENERGY AND EMISSIONS.
                                                                              The reduction of air pollutants is closely linked to economical and efficient use of energy
                                                                              and is a key objective of the environmental efforts at TUI Cruises.

                                                                              TUI Cruises is constantly working to          ENERGY EFFICIENCY FOR
                                                                              minimize the environmental impact of          ELECTRICITY AND FUEL
                                                                              its cruises and can draw a very positive      The continuous growth of the Mein Schiff ®
                                                                              balance for the year under review with        fleet has also increased the importance of
                                                                              overachievement of all six reduction tar-     energy efficiency for TUI Cruises. The topic of
                                                                              gets in the energy and emissions sector.      energy is basically about the two components
                                                                              Energy management plays a central role        electricity and fuel. Since fuel consumption       www.tuicruises.com/
                                                                              for the company, as only energy-efficient     is reduced with less energy requirement,           nachhaltigkeit/emissionen

                                                                              ship operation allows for further effective   TUI Cruises relies above all on measures to        The short environmental film
                                                                              reduction of emissions and air pollutants.    reduce power consumption. In addition to           explains the topic of emission
                                                                              TUI Cruises has achieved its successes to     modern air conditioning systems and the            reduction at TUI Cruises.

                                                                              date primarily through its detailed, co-      elimination of minibars in the cabins, these in-
                                                                              ordinated triad of environmental policy,      clude reducing the volume of laundry, training
                                                                              environmental technology, and environ-        employees on shore and the crew on board,
                                                                              mental management. Thus the company           and sensitizing guests to the subject. The
                                                                              will continue to meet the challenges on the   two newbuilds Mein Schiff 1 and Mein Schiff 2
                                                                              way to further emission reductions and        have an energy consumption that is up to
                                                                              energy savings.                               40 % lower than that of comparable ships.

          ENERGY & EMISSIONS

     TUI Cruises is actively taking up the challenge of reducing emissions.
     The further reduction of air pollutants and carbon dioxide emissions
          remains the goal of the company’s environmental strategy.

16                                                                                                                                                                                  ENERGY & EMISSIONS          17
ENVIRONMENTAL REPORT 2018 - TUI Group
all ships with more than 5,000 GT wishing to
                                                                                                                                 call at a European port to provide proof of
                                                                                                                                 comprehensive carbon dioxide monitoring.
                                                                                                                                                                                  Areas (ECAs) of the Baltic and North Seas
                                                                                                                                                                                  as well as in designated coastal areas in
                                                                                                                                                                                  North America and the Caribbean around
                                                                                                                                                                                                                                       CEMS
                                                                                                                                                                                                                                       stands for Continuous Emission
                                                                                                                                                                                  Puerto Rico and the Virgin Islands, the limit        Monitoring System. This solution is
                                                                                                                                                                                                                                       used by TUI Cruises to demonstrate
                                                                                                                                 EXHAUST GAS PURIFICATION:                        value has been at a sulfur content of 0.1%           compliance with emission limits in
                                                                                                                                 ABOVE & BEYOND                                   since 2015. Thanks to the continuous world­          exhaust gases through constant
                                                                                                                                 Since the commencement of its business           wide use of scrubber technology around the           measurement of carbon dioxide,
                                                                                                                                                                                                                                       sulfur oxide, and nitrogen oxide.
                                                                                                                                 activities, TUI Cruises has been committed       clock, TUI Cruises has been reducing the
                                                                                                                                 to environmental issues far beyond the           sulfur content of fuel on all newbuilds to
                                                                                                                                 statutory requirements through numerous          0.1 % since 2014.
                                                                                                                                 voluntary undertakings. The result is the
                                                                                                                                 most modern and environmentally friendly         In addition, as part of its “Closed Loop Zero
                                                                                                                                 cruise fleet in the world. The company also      Discharge Policy,” the company operates
                                                                                                                                 pursues this approach when it comes to ex­       the hybrid scrubber in particularly sensitive
                                                                                                                                 haust gas purification. In its “Global Sulphur   ecosystems such as the Baltic Seas, the
                                                                                                                                 Cap 2020,” the International Maritime Or-        Norwegian fjords, or the North Sea Canal
                                                                                                                                 ganization (IMO) provides for a global sulfur    exclusively in the so-called closed loop. In
                                                                                                                                 limit value of 0.5% in fuel and a limit value    this closed mode, the purified wash water
                                                                                                                                 of 0.1% for European ports as of January         from the exhaust gas cleaning system is
                                                                                                                                 1, 2020. In the so-called Emission Control       discharged to land without exception.

TUI Cruises has a systematic energy manage-                                      converters reduce nitrogen oxide emissions
ment system certified in accordance with ISO                                     (NOx), while constant use of hybrid scrubbers                                 OV E RV I E W O F E M I S S I O N CO N T RO L A R E A S ( E C A s)
50001 and which is centrally administered and             The best               reduces emissions of sulfur oxides (SOx) and                                                   Presentation of legal obligations
coordinated by the Energy Efficiency Manager             ton of fuel             particles.
on land. Thus in the year under review, the            is the one we
company continued to pursue its goal of reducing                                 With regard to carbon dioxide, TUI Cruises
                                                          don’t use.
energy consumption by setting up and expand-                                     aims to reduce carbon dioxide emissions by
ing corresponding processes and systems.                                         40 % by the year 2025 compared with 2015.
                                                                                 By doing so, the company staunchly supports
LOW-EMISSION SHIP OPERATION                                                      the commitment of the cruise industry to
The progress made in reducing fuel consumption                                   reduce carbon dioxide emissions by 40 % by
at TUI Cruises was also reflected in a successful                                the year 2030 compared to 2008.                    Areas marked in blue:
decline in the emission of air pollutants in the                                                                                    0.1 % emission control area limit
year under review. In addition, the company                                      TUI Cruises’ long-standing commitment to           (MARPOL)
uses state-of-the-art environmental technology                                   carbon dioxide emissions meant that it was
to reduce pollutants in all of its newbuilds and                                 well prepared for the EU Directive on Mon-         Rest of the world:
                                                       Georgios Vagiannis
makes consistent use of this technology for par-                                 itoring, Reporting and Verification (MRV).         0.5 % global limit
                                                    Project Manager Newbuild /                                                                                                                                                                  u is e s
ticularly low-emission ship operation: Catalytic    Energy Efficiency Manager    Since January 1, 2018, the regulation obliges      (MARPOL, 2020)                                                                                     T U I Cr A R Y
                                                                                                                                                                                                                                              N  T
                                                                                                                                                                                                                                      VOLU ME NT
                                                                                                                                                                                                                                          M M I T
                                                                                                                                                                                                                                      CO
                                                                                                                                       Area                      Sulfur Limit                 Scrubber
                                                                                                                                       Global                    0.5 % (2020)                       Yes

                                                                                                                                                                                                             Source: DNVGL
                                                                                                                                       Sufur ECA                         0.1 %                      Yes
                                                                                                                                       EU                             0.1% in      Open loop restricted                         Scrubber application around
                                                                                                                                                                     all ports      in several countries                     the clock worldwide reduces the
                                                                                                                                                                                                                               sulfur content in fuel to 0.1 %.

18   ENERGY & EMISSIONS                                                                                                                                                                                                                     ENERGY & EMISSIONS           19
TUI Cruises also uses SCR catalytic con­           person and overnight stay by 5.07 %
                                                 verters worldwide as part of a voluntary           compared to 2017, thus more than                                                                        ENERGY & EMISSIONS
                                                 commitment. In addition to the catalytic           achieving the target of 4 %;                                                                                 Key figures
                                                 converters on the auxiliary engines, the        1 reduced emissions of sulfur oxide per
                                                 ships put into service since the year under        person and overnight stay by 36.70 %    ENERGY                                                                                              2017          2018        +/− Prev. year
                                                 review also have catalytic converters on           compared with the previous year,        Fuel consumption per person and overnight stay                                                  18.76 kg
                                                                                                                                                                                                                                                  *
                                                                                                                                                                                                                                                             17.58 kg  −  6.27 %
                                                 the main engines, which ensures a further          which exceeds the targeted reduction    Energy consumption (fuel consumption) on board                                               125,037.69* t    129,616.16 t    3.66 %
Environmental Officer Athanasios                 reduction in nitrogen oxide emissions.             of 5 % many times over;                   thereof heavy fuel oil                                                                      114,722.74 t   123,680.31 t      7.81 %
Kallikis (right) and 2nd Engineer                                                                1 a chieved the target of reducing
Nikola Dukic (left) work together as                                                                                                          thereof marine gas oil                                                                       10,314.95 t      5,935.85 t − 42.45 %
a team on board Mein Schiff 2.                               ROGRESS IN THE YEAR
                                                            P                                       nitrogen oxide emissions per person                                                                                                                       Fleet capacity increased by 21 %.
                                                            UNDER REVIEW                            and overnight stay by 11.97 %
                                                            In the year 2018 TUI Cruises:           com­pared with the previous year;       EMISSIONS                                                                                           2017          2018        +/− Prev. year
                                                                                                 1 achieved the targeted reduction in
                                                                                                                                            CO₂ emissions per person and overnight stay                                                     61.33 kg
                                                                                                                                                                                                                                                  *
                                                                                                                                                                                                                                                            58.22 kg − 5.07 %
                                                 1 reduced  fuel consumption per person            particle emissions per person and       CO₂ emissions (from the use of fuel and coolants on board)                                   408,862.77* t   429,258.64 t 4.99 %
                                                    and overnight stay by 6.27 % compared           overnight stay with a value 16.60 %                                                                                                                       Fleet capacity increased by 21 %.
                                                    with the previous year, thus significantly     less than in 2017;
                                                                                                                                            NO x emissions per person and overnight stay                                                      1.20 kg
                                                                                                                                                                                                                                                  *
                                                                                                                                                                                                                                                            1.06 kg − 11.97 %
                                                    exceeding the target of a 4 % reduction;     1 o ffset all of the carbon dioxide
                                                                                                                                            SO x emissions per person and overnight stay                                                      0.48 kg       0.30 kg − 36.70 %
                                                 1 reduced the carbon dioxide output per           emissions caused by business flights.
                                                                                                                                            Particulate matter emissions per person and overnight stay                                        0.08 kg       0.07 kg − 16.60 %
                                                                                                                                            *   Correction due to improved data availability. I Differences may occur due to rounding.

       The hybrid scrubber is the central component of the combined exhaust
       aftertreatment system, consisting of scrubber and catalytic converter.

20                                                                                                                                                                                                                                                                                                21
CARE IN DEALING WITH THE
                                                          ENVIRONMENT AND RESOURCES.
                                                          Waste avoidance and waste management are important components of TUI Cruises’
                                                          ecological commitment.

                                                          Waste management at TUI Cruises is governed      able systems, dosing and refilling systems,
                                                          by the principle of “avoid, reduce, recycle.”    large packaging, and solutions made of
                                                          In addition to the goal of the lowest possible   organic plastics. TUI Cruises will continue to
                                                          quantities of waste, this includes comprehen-    recycle the remaining plastic waste where-
                                                          sive waste management on board, as well as       ever possible in order to ensure the best
                                                          waste disposal exclusively on land and numer-    possible recovery. Every year TUI Cruises
                                                          ous concrete measures to protect the environ-    saves on plastic costs through measures          www.tuicruises.com/
                                                          ment from pollution caused by waste.             already implemented such as                      nachhaltigkeit/wasteless

                                                                                                                                                            This short film on environmental
                                                          COMPANY-WIDE PLASTIC                             1 over1 million coffee-to-go cups              protection explains the WASTELESS
                                                          REDUCTION PROGRAM                                1 over 350,000 plastic tubes for hygiene        plastic reduction program.

                                                          As a cruise company, TUI Cruises sees it            products
                                                          as its duty to go far beyond all statutory       1 over 250,000 plastic packages for
                                                          requirements to ensure an intact environ-           Mein Schiff  ® slippers
                                                          ment and clean oceans, and to protect them       1 almost 5 million cocktail sticks made
                                                          for future generations. TUI Cruises pays            of plastic
                                                          particular attention to the dramatic effects     1 over 5.5 million individual portions of
                                                          of plastic pollution of the oceans and there-       mayonnaise, ketchup, and mustard
                                                          fore launched the company-wide WASTE-            1 1 approx. 140 rolls of plastic wrap per       No disposable plastic products and
                                                          LESS plastic reduction program in the year          year in the SPA applications                  replacement by sustainable alternatives
                                                                                                                                                            by the end of the year 2020.
                                                          under review. The program aims at avoiding
                                                          disposable plastic and other disposable          LESS FOOD WASTE THROUGHOUT
                                                          products. By the end of 2020 the company         THE FLEET
                                                          intends to prevent the use of these items        In 2017, as part of a pilot project on
                                                          throughout the entire fleet as far as pos-       Mein Schiff 4, TUI Cruises developed
                                                          sible or replace them with environmentally       measures to avoid food waste, which the
                                                          friendly alternatives.                           company consistently implemented across
                                                                                                           the entire fleet in the year under review.
                     WASTE                                If it is not possible to avoid plastic items     Thus the arrangement and quantity of food        TUI Cruises only has glass or paper
                                                          and disposable products for hygiene              at the buffet was optimized. Among other         straws on board for certain drinks
                                                                                                                                                            and for guests who do not want to
                                                          or safety reasons, for example, then             things, the use of smaller presentation          do without straws.
                                                          TUI Cruises reduces these articles to a          containers contributes to this, which avoids
     TUI Cruises is continuously implementing numerous    minimum or replaces them with environ-           unnecessary waste while maintaining the
      measures to ensure that waste is avoided and that   mentally friendly alternatives such as reus-     same variety of products.
       the recycling rate is improved in the long term.

22                                                                                                                                                                                 WASTE        23
The offer in buffet restaurant Anckelmanns-       bag. This makes the durable PVC bags real
                                                    PLASTIC REDUCTION PROGRAM                                                           platz, which has been extended to the pe-         collectors’ items. Upcycling also takes place
                                                              Roadmap 2018–2020                                                         riod from 6:30 a.m. to 9:30 p.m., also avoids     on board Mein Schiff 2: Thus an art object
                                                                                                                                        food waste with smooth transitions between        was created at the pool, consisting of old
                                                                                                                                        meals on all ships. In addition, TUI Cruises      flip-flops.
                                                                                                                                        is, for example, making increased use of
                                                                                                                                        recyclable elements instead of food for the                ROGRESS IN THE YEAR
                                                                                                                                                                                                  P
                                                                                                                                        purposes of decoration. The success of the                UNDER REVIEW                                       TOGETHER AGAINST
                                                                                                                                        measures in which TUI Cruises actively inte-              In the year 2018 TUI Cruises:                      FOOD WASTE
                                 2018                                      2019                                   2020                  grated the Mein Schiff  ® crew and the man-                                                                  is the motto of the project to
                                                                                                                                        agement staff of all ships was confirmed by       1 reduced  the amount of waste per person                 reduce food waste.
                                Phase 1:                                 Phase 2:                            Phase 3:
                                Analysis                              Implementation            Implementation & success monitoring     comparative measurements carried out by              and overnight stay by 16.03 % compared
                                                                                                                                        project partner United Against Waste e. V. in        to the previous year, thus clearly exceeding
             1 Systematic
                                                                                                                                        the year under review.                               the target of a 2 % reduction;
                          investigation and           1 Implementation     from Phase 1      1 Implementation    from Phases 1 and 2
               recording of existing products                                                                                                                                             1 increased the waste recycling rate by
                                                      1 Continuation of evaluation of       1 S uccess   monitoring and measurement   UPCYCLING UNIQUE ITEMS                               3.4 % compared with the previous year;
             1 E valuation
                          of alternative products       alternative products and solutions                                              In June 2018, TUI Cruises added a product         1 extended the project to reduce food
               and solutions                                                                 1 E nsuring
                                                                                                       long-term compliance and         to its range in its online shop that deals           waste to the entire Mein Schiff ® fleet;
                                                                                               observance
             F
               ocus:   hotel and catering             Focus:   logistics and suppliers                                               with waste in a particularly sustainable          1 audited a waste vendor with regard to the               Art from old flip-flops on
                                                                                                                                        manner: the new Mein Schiff ® unique                 waste delivered at the port;                            board Mein Schiff 2

                                                                                                                                        shoulder bags are made from discarded             1 launched a comprehensive plastic
                                                                                                                                        Mein Schiff ® advertising posters. A dif-            reduction program on board the
        In the first stage of the project, TUI Cruises systematically recorded all disposable plastic products and searched for         ferent poster cutout is processed for each           Mein Schiff ® fleet.
     alternative products and operational solutions. Phase 2 serves to implement the alternatives and focuses on the logistics
                chain in order to save additional plastic waste. Phase 3 ensures the long-term success of the program.

                                                                                                                                                                                                        WA STE
                                                                                                                                                                                                       Key figures

                                                                                                                                                                                                                        2017                       2018          +/− Prev. year
                                                                                                                                            Waste per person and overnight stay                                         8.69 l                     7,29 l               − 16.03 %
                                                                                                                                            Total waste                                                          57,904.62 m³               53,776.07 m³                   − 7.13 %
                                                                                                                                              thereof landfill                                                   15,421.75 m³               10,151.01 m³                − 34.18 %
                                                                                                                                              thereof incinerated on board                                       16,444.42 m³               17,754.88 m³                    7.97 %
                                                                                                                                              thereof shredded food waste                                         7,284.40 m³                6,734.82 m³                  − 7.54 %
                                                                                                                                              thereof subject to special waste disposal                             708.31 m³                  547.00 m³                − 22.77 %
                                                                                                                                              thereof treated by thermal waste processing                         4,247.73 m³                3,311.04 m³                 − 22.05 %
                                                                                                                                              thereof recycled                                                   13,798.01 m³               15,277.32 m³                   10.72 %
                                                                                                                                            Share of recycled and thermally recovered in terms of total waste         31.16 %                    34.57 %                    3.40 %
                                                                                                                                                                                                                                                     Fleet capacity increased by 21 %.

                                                                                                                                           Differences may occur due to rounding.

24   WASTE                                                                                                                                                                                                                                                                   WASTE       25
THE MOST IMPORTANT
                                                                        ELEMENT OF TUI Cruises.
                                                                        TUI Cruises ensures the careful use of the element water with extensive voluntary
                                                                        commitments as well as the most economical use of seawater and fresh water.

                                                                        For TUI Cruises as a cruise company,
                                                                        water is at the center of all operational
                                                                        activities. The company therefore sees
                                                                                                                    RESPONSIBLE WASTEWATER
                                                                                                                    TREATMENT AND DISPOSAL
                                                                                                                    Although Annex IV to the MARPOL regula-
                                                                                                                                                                    88 %
                                                                                                                                                                    of the drinking water is produced on
                                                                        it as its responsibility to consistently    tions of the IMO only regulates the discharge   board the Mein Schiff  ® fleet via reverse
                                                                                                                                                                    osmosis systems. The fleet is thus
                                                                        promote the careful, resource-saving        of black water, TUI Cruises cleans all waste-   largely self-sufficient and conserves the
                                                                        use of seawater and fresh water through     water on board in accordance with its own       scarce water resources on land.
                                                                        numerous targeted measures. In addition,    company principles. These include black wa-
                                                                        the sensitive handling of all wastewater    ter, grey water, and liquids from food waste.
                                                                        produced on board plays a central role.     To this end, TUI Cruises took the issue into
                                                                        To ensure this at all times, TUI Cruises    account in the design of all six new ships
                                                                        has implemented efficient water manage-     and opted for a modern advanced water
                                                                        ment on all ships.                          purification system (AWP) for wastewater

                            WATER

     Active marine conservation, comprehensive wastewater treatment,
     wastewater levy: The economical and resource-saving use of water
                  is of central importance for TUI Cruises.

26                                                                                                                                                                                           WATER        27
treatment, the performance of which is           COMPREHENSIVE TREATMENT AND
                                                                                     WAT E R                                                                                    comparable to that of modern onshore             DISPOSAL OF BILGE WATER
                                                                                    Key figures                                                                                 wastewater treatment plants. TUI Cruises         Also as part of its “Above & Beyond” policy,
                                                                                                                                                                                on the Mein Schiff ® fleet discharges only       TUI Cruises opted for a limit value below the
     FRESH WATER                                                                                            2017                            2018         +/− Prev. year        treated wastewater into the sea. This takes      internationally binding 15 ppm limit for the
     Water consumption per person and night                                                           212.31 l   *
                                                                                                                                        181.84 l                 − 14.35 %     place outside the 12-nautical-mile zone. In      treatment of bilge water: A de-oiling system
     Total water consumption                                                                  1,415,348.00 m³                    1,340,719.10 m³                   − 5.27 %    coastal and port areas as well as in sensitive   separates oil from the bilge water in the         www.tuicruises.com/
                                                                                                                                                                                ecosystems such as the Baltic Sea, disposal      engine room until the maximum oil content         nachhaltigkeit/abfall
       thereof consumption of seawater treated on board                                        1,111,125.00 m³                   1,175,317.30 m³                     5.78 %                                                                                                       Waste and wastewater management
       thereof consumption of fresh water from land                                             304,223.00 m³                     165,401.80 m³                  − 45.63 %     takes place within the scope of a voluntary      is 5 ppm. A so-called white box constantly        on board the Mein Schiff ® fleet com-
                                                                                                                                           Fleet capacity increased by 21 %.    obligation on land.                              monitors this limit value before the treated      prehensibly explained in a short film.
                                                                                                                                                                                                                                 water is discharged into the sea. TUI Cruises
     WASTEWATER                                                                                             2017                            2018         +/− Prev. year        CAREFUL HANDLING OF WASH WATER                   delivers the oils separated by the de-oiling
     Treated grey and black water                                                                 1,335,334.67 m³                1,338,597.54 m³                    0.24 %     DURING EXHAUST GAS AFTERTREATMENT                process exclusively to qualified disposal com-
     Untreated grey water                                                                            4,886.10 **m³                  4,445.70** m³                 − 9.01 %     The IMO prescribes various monitoring and        panies on land.
     Untreated black water                                                                             116.10 **m³                    303.00 **m³                160.98 %      disposal criteria for wash water discharged
                                                                                                                                                                                into the sea. With a voluntary commitment in              ROGRESS IN THE YEAR
                                                                                                                                                                                                                                         P
                                                                                                                                           Fleet capacity increased by 21 %.
     *   Correction due to improved data availability. I Differences may occur due to rounding.                                                                                 place since 2014, TUI Cruises goes far beyond            UNDER REVIEW
     **   Differing discharge due to, e.g., maintenance works.                                                                                                                  these regulations. The company only operates             In the year 2018 TUI Cruises:
                                                                                                                                                                                worldwide in all ports and in coastal areas                                                        BED LINEN
                                                                                                                                                                                up to 3 nautical miles from the shore and in     1 reduced   water consumption per person         CHANGE CONCEPT:
                                                                                                                                                                                the Baltic region in so-called “Closed Loop         and overnight stay by 14.35 % compared         With the concept introduced through-
                                                                                                                                                                                                                                                                                   out the fleet in 2018, guests can stop
                                   T U I Cruises P R I N C I P L E S A N D V O L U N TA R Y C O M M I T M E N T S                                                               Zero Discharge” mode, in which the cleaned          to the previous year, thus clearly exceeding   the laundry change that takes place
                                                 Overview of wastewater treatment on newbuilds                                                                                  wash water is exclusively disposed of ashore.       the self-imposed target of a 2 % reduction;    every four days. If no change is de-
                                                                                                                                                                                In addition, the hybrid scrubbers are in use     1 introduced a bed linen change concept          sired, then the guest places a magnet
                                                                                                                                                                                                                                                                                   on the wall above the bed and thus
                                                                                                                                                                                around the world and around the clock on a          throughout the fleet to reduce the volume      conserves resources in the areas of
                                                                                                                                                                                voluntary basis.                                    of laundry.                                    water, electricity, and chemicals.

                                                           Wastewater                                  Wash water                                   Bilge water

                                              1 Purificationof all wastewater            1 Discharge of purified wash water          1 Worldwide  discharge of purified
                      u is e s
             T U I Cr A R Y                     (black water, grey water, liquids           outside of the 3-mile zone or dis-           bilge water with a maximum limit
              O L U N  T                        from food waste) using advanced             charge ashore with exhaust after-            value of 5 ppm
            V           MENT
                  M I T                         water purification system (AWP)             treatment in open-loop mode
            COM
                                              1 Dischargeof treated effluent             1 Dischargeof purified wash water
                                                outside the 12-mile zone or                 ashore during exhaust gas after-
                                                ashore                                      treatment in closed-loop mode

                Statutory                     1 Regulationof the discharge of            1 Regulation
                                                                                                      of the discharge of              1 International limit value at 15 ppm
                                                black water (MARPOL Annex IV)               wash water (IMO Guidelines                   (IMO Guidelines MEPC.107 (49))
                  level                                                                     MEPC.184(59))                                or a limit value of 5 ppm in special
                                              1 Allows discharge of untreated black
                                                water outside the 12-mile zone                                                           protection areas
                                              1 A llows
                                                       purified black water to be
                                                discharged outside the 3-mile zone

28       WATER                                                                                                                                                                                                                                                                                            WATER       29
PROTECTING DIVERSITY
                                                            TOGETHER.
                                                            TUI Cruises is committed to preserving biological diversity and different ecosystems
                                                            and actively sensitizes its guests to the topic.

                                                            Guests of the Mein Schiff ® fleet can expe-
                                                            rience the diversity of species at the various
                                                            destinations visited firsthand via a wide
                                                                                                               the largest British travel association – de-
                                                                                                               veloped these guidelines to promote best
                                                                                                               practices in the field of animal protection.
                                                                                                                                                                 € 236,295
                                                                                                                                                                 TUI Cruises donated funds from the
                                                            range of shore excursions. For TUI Cruises,                                                          Green & Fair donation program to
                                                                                                                                                                 the whale conservation association
                                                            the preservation of unique ecosystems              SENSITIZATION OF GUESTS                           Pottwale e. V., the SECORE coral con-
                                                            such as coral reefs and biological diversity       For TUI Cruises, sensitizing guests to envi-      servation project, and the TUI Care
                                                            is part of its corporate identity. Against this    ronmentally relevant topics has been an inte-     Foundation, which focuses on en-
                                                                                                                                                                 vironmental and animal protection.
                                                            background, TUI Cruises already developed          gral part of the fleet’s infotainment program
                                                            the Green & Fair Land Excursion Program in         for years. In addition to lectures highlighting
                                                            2013 and has steadily expanded it ever since:      regional topics or presenting the country and
                                                            The approximately 170 Green & Fair excur-          its people in the various destinations visited,
                                                            sion offers are particularly environmentally       events on environmentally relevant topics
                                                            friendly and promote species conservation          such as climate change or exciting stories
                                                            and nature conservation at the respective          from the animal world are also part of the
                                                            destination through the integrated do-             program on board. TUI Cruises equips the
                                                            nation program. In the year under review,          85 lecturers on board the fleet with pre-
                                                            TUI Cruises was able to provide almost a           sentation slides on a wide variety of environ-
                                                            quarter of a million euros in donations to vari-   mentally relevant topics.
                                                            ous organizations and environmental projects.

                                                            FOCUS ON SPECIES PROTECTION
                                                            TUI Cruises took a further step toward more
                                                            species protection in 2018 with the introduc-
                                                            tion of species protection guidelines for the
                                                            shore excursion program. The guidelines help
                                                            the company to review animal-related shore
                                                            excursions with regard to species protection.
                                                            The TUI Cruises Animal Welfare Guidelines
           BIODIVERSIT Y                                    are based on the “Global Welfare Guidelines
                                                            for Animals in Tourism” of ABTA, which – as

     The need to conserve and protect biodiversity is one
          of the fundamental beliefs of TUI Cruises.

30                                                                                                                                                                            BIODIVERSIT Y        31
In the year under review, 20 lecturers and
researchers gave a total of more than 50
lectures directly related to environmental
                                                  diversity to three- to eleven-year-olds as well
                                                  as interesting facts about environmental and
                                                  species protection, sustainability, and tol-
                                                                                                                                        IFAW are also represented in the scrapbook
                                                                                                                                        with a cooperation double page and associ-
                                                                                                                                        ated stickers.
                                                                                                                                                                                        ent company Royal Caribbean Cruises Ltd.
                                                                                                                                                                                        (RCCL) participated in the second roundta-
                                                                                                                                                                                        ble. In this context, a workshop on the topic
                                                                                                                                                                                                                                        10         GUIDELINES
                                                                                                                                                                                                                                        are included in the new TUI Cruises
                                                                                                                                                                                                                                        Animal Welfare Guidelines for
topics with the help of spectacular image         erance. Among other things, various theme                                                                                             of traveler education took place in Roatán,     reviewing shore excursions with
material and multi-visional presentations.        days such as Climate Day, Ocean Day, and                                              ROUNDTABLE FOR SUSTAINABLE                      Belize, and Cozumel. TUI Cruises discussed      regard to the protection of species.
                                                  Sustainability Day also contribute to this.                                           DESTINATION MANAGEMENT                          topics such as sustainable shore excursions
ENVIRONMENTAL INFOTAINMENT                                                                                                              In 2017, the German Federal Ministry for        and possible guest communication with oth-
FOR CHILDREN                                      Since May 2018, TUI Cruises has also offered                                          Economic Cooperation and Development            er participants from Germany, the USA, and
With special offers, TUI Cruises also includes    an exclusive scrapbook created in coopera-                                            (BMZ) initiated a roundtable on sustainable     the various destinations visited.
young guests in its infotainment program for      tion with Tessloff Verlag. The WAS IST WAS                                            destination management in the form of a
environmental protection. These include, for      Mein Schiff ® & Ocean Scrapbook is available                                          “Dialogue with the Cruise Ship Industry on              ROGRESS IN THE YEAR
                                                                                                                                                                                               P
example, the theme trip “Chameo – Agent           on board and contains great stickers and          WAS IST WAS (How and why)           Sustainable Oceans and Coastal Regions.”               UNDER REVIEW
in the Service of Nature,” which TUI Cruises      cards as well as lots of exciting knowledge       Mein Schiff  ® & Ocean Scrapbook.   With a focus on the Mesoamerican reef, dif-            In the year 2018 TUI Cruises:
implemented for the first time on Mein Schiff 1   about the oceans, their inhabitants, and the                                          ferent actors such as cruise companies, rep-
and Mein Schiff 5 in 2018. In the current         Mein Schiff ® fleet. The coral protection                                             resentatives of the destinations, and NGOs       produced
                                                                                                                                                                                        1           a guide on species protection to
year the company is offering a theme trip for     organization SECORE International and the                                             exchanged ideas in order to create synergies.     assist the shore excursion department in
the entire fleet. The offer conveys nature’s      animal and species protection organization                                            In September 2018, TUI Cruises and its par-       selecting suitable offers.

32                                                                                                                                                                                                                                                                         33
RESPONSIBILITY AT THE DESTI-
                                                                                NATIONS VISITED AND AT HOME.
                                                                                In addition to its commitment to international initiatives such as Futouris e. V., TUI Cruises
                                                                                also committed itself to social causes at its corporate headquarters in Hamburg in 2018.

                                                                                Through donations and active participation in
                                                                                various initiatives, TUI Cruises supported so-
                                                                                cial interaction and environmental protection
                                                                                                                                           PAINTING FOR ANIMAL PROTECTION
                                                                                                                                           In the year under review, TUI Cruises cam-
                                                                                                                                           paigned for animal welfare with a special cam-
                                                                                                                                                                                                 1   ,726 t CO₂
                                                                                                                                                                                                 In the year under review, TUI Cruises
                                                                                at its business locations and destinations in a            paign during the summer holidays. The com-            made a donation of EUR 25,890 to
                                                                                                                                                                                                 the charitable organization myclimate
                                                                                variety of ways in the year under review. As               pany held a children’s painting competition on        Deutschland GmbH in order to offset
                                                                                part of the TUI Cruises sponsorship, employ-               board the ships that were sailing in Nordland         the impact of business flights. In
                                                                                ees have been choosing a charitable associa-               and raffled off toy whales among the partic-          addition, TUI Cruises also offsets its
                                                                                                                                                                                                 own business stationery and offers
                                                                                tion every year since 2014, which they support             ipants. The stuffed animals were sponsored            guests the opportunity to offset their
                                                                                in particular for twelve months. In the year under         by the International Fund for Animal Welfare          cruise emissions as well as their arrival
                                                                                review, the team opted for Hamburger Hospiz                (IFAW), a global animal and species conser-           and departure by air.

                                                                                e. V. (Hamburg Hospice Association) and donated            vation organization, in return for a donation
                                                                                a total of EUR 61,000 to the association, which            from TUI Cruises. IFAW is equally committed
                                                                                supports more than 300 dying people and their              to the rescue of individual animals, entire pop-
                                                                                relatives free of charge every year.                       ulations, and habitats around the globe.

                                                                                EMPLOYEES CLEAN UP                                                    ROGRESS IN THE YEAR
                                                                                                                                                     P
                                                                                Twelve employees from Hapag-Lloyd Cruises                            UNDER REVIEW
                                                                                and TUI Cruises joined forces in the year                            In the year 2018 TUI Cruises:
                                                                                under review and volunteered to take part in
                                                                                the “Hamburg räumt auf” (Hamburg Cleans                     supported
                                                                                                                                           1            local environmental organiza-
                                                                                Up) initiative. They were thus part of Germa-                tions at the various destinations visited with
                                                                                ny’s largest urban cleaning initiative in which              donations in the amount of EUR 236,295,
                                                                                around 44,000 citizens of the Hanseatic city                 which the company generated through the
                                                                                took part in March 2018.                                     Green & Fair shore excursions program.

                      C O M M I T M EEN N
                                        T                T                                                                                                           TUI Cruises supported the
                                                                                                                                                                      Hamburger Hospiz e. V.
                                                                                                                                                                        (Hamburg Hospice
                                                                                                                                                                       Association) in 2018.

 TUI Cruises considers it its responsibility to make a voluntary contribution
toward the protection of the environment at its business locations and at its
         various destinations visited, and toward social interaction.                                                                                                                            The little guests were able to win
                                                                                                                                                                                                 plush whales at the environmental
                                                                                                                                                                                                   painting competition on board.
                                                                                                Employees from Hapag-Lloyd Cruises and TUI Cruises
                                                                                                  after “Hamburg räumt auf” (Hamburg Cleans Up)

                                                                                                                                                                                                                COMMITMENT            35
ENVIRONMENTAL TARGETS.
                                                                                                                                                                                       T U I Cruises E N V I R O N M E N T A L T A R G E T S
                                                                                                                                                                                                                       2019

                                                                                                                                       AREA                         TARGET
TUI Cruises formulates its environmental targets every year in order to be able to monitor progress
transparently at all times. In the year under review, the company almost fully achieved these targets.
                                                                                                                                       Environmental                Performance of at least one supplier audit with a focus on the environment
                                                                                                                                       management                   and quality
                                                                                                                                                                    Continuation of measures to reduce print products and paper consumption
                                                                                                                                       Emissions                    Reduction of fuel consumption per person and overnight stay by 3.5 % compared to 2018
                                                                                                                                                                    4% reduction in CO₂ emissions per person and overnight stay compared to 2018

                                                                                                                                                                    Reduction of SOx emissions per person and overnight stay by 25 % compared to 2018
                                                                                                                                                                    Reduction of NOx air pollutants and particles per person and overnight stay
                                                                                                                                                                    compared to 2018
                                                                                                                                                                    Compensation for CO₂ emissions caused by business trips
                                                                                                                                       Waste                        Increase in waste recycling rate compared with 2018
                                                                                                                                                                    Reduction of the amount of waste per person and overnight stay by 4.5 % compared to 2018
                                                                                                                                                                    Continuation of the “Reduction of Food Waste” project when it comes to
                                                                                                                                                                    crew training courses
                                                                                                                                                                    Auditing of at least one waste disposer for a recycling rate of 100 % of the waste delivered
                                                                                                                                                                    at the port
                                                                                                                                                                    Continuation of the plastics reduction program on board the Mein Schiff ® fleet
                                                                                                                                       Biodiversity                 Integration of guidelines on species protection into the contracts for shore excursions as well
                                                                                                                                                                    as into the tenders for shore excursion organizers
                                                                                                                                       Water                        Development of a new concept for constant reduction of water consumption on board the
                                                                                                                                                                    Mein Schiff ® fleet
                                                                                                                                                                    Reduction of water consumption per person and overnight stay by 4 % compared to 2018
TUI Cruises achieved 17 of the total of 18
self-defined environmental targets for 2018.
The company not only made significant
                                               2019: FOCUS ON PLASTIC AND WATER
                                               For the year 2019, TUI Cruises has again
                                               set itself specific targets as part of its
                                                                                               17  ENVIRONMENTAL
                                                                                               TARGETS
                                                                                                                                       Newbuilds                    Introduction of textiles (bed linen, bathrobes, and towels) made of fair-trade organic cotton on
                                                                                                                                                                    Mein Schiff 2
progress in reducing its waste volume and      continuous environmental improvement            were achieved by TUI Cruises. Of a                                   Equipping Mein Schiff 2 with an exhaust aftertreatment system
fresh water consumption, but also signifi-     process. One focus is on the WASTELESS          total of 18 environmental targets the
                                                                                               company has thus only fallen short      Commitment                   Support for local environmental organizations through the donations generated during the
cantly reduced emissions from its ship         plastic reduction program. Here the com-        of its self-imposed aim of two audits
operations. In comparison to the previous      pany intends to implement the measures          of service providers – only one audit                                Green & Fair shore excursions
year TUI Cruises reduced:                      identified in 2018 to avoid disposable          was carried out – with a focus on the
                                                                                               environment and quality.
                                               plastic and other disposable products.
 …
1 fuel consumption by 6.27 %;                 Another focus in this context is the eval-
 …
1 CO₂ emissions by 5.07 %;                    uation of suppliers and the optimization
 … SOx emissions by 36.70 %;
1                                             of the logistics chain. TUI Cruises will also
 … NOx emissions by 11.97 %;
1                                             develop a new concept to reduce water
 … the proportion of particles per person
1                                             consumption on board the Mein Schiff ®
 and overnight stay by 16.60 %.                fleet.                                                                                  This is not an exhaustive list. Many smaller and internal environmental targets and measures complement the environmental program at TUI Cruises.

36   ENVIRONMENTAL TARGE TS                                                                                                                                                                                                                                                 ENVIRONMENTAL TARGE TS   37
FURTHER
                                          INFORMATION
                                                COMMUNICATE WITH US
                         Any suggestions or criticism? The TUI Cruises Environment Team will be
                       pleased to deal with any feedback and queries you may have concerning this
                      environmental report and its contents. Contact us via: umwelt@tuicruises.com

                                                      ABOUT THIS REPORT
                      Our responsibility does not merely cover the contents and design. It also extends
                         to the production of this environmental report (print version). This is why we
                      have taken the conscious decision to use only 100 % recycled paper for the cover
                       and inside pages. In addition, we have completely refrained from using adhesives
                     (e.g., in the binding and cover design) and have only employed environment-friendly
                                   printing inks, which are water-based and free of mineral oils.

                                    This report is also available for download on the Internet
                                    at www.tuicruises.com/nachhaltigkeit (also in German).

                                P U B L I S H E R ’ S D E TA I L S
                                       AND CREDITS
                                             Published by: TUI Cruises GmbH
                                 Managing Board: Wybcke Meier (CEO), Frank Kuhlmann (CFO)
                                       Heidenkampsweg 58, 20097 Hamburg, Germany

                           In collaboration with: Kathrin Müller, Victoria Müller, Friederike Grönemeyer
                                           Contact information: umwelt@tuicruises.com
                                Concept / layout: GROSSE LIEBE Kommunikationsagentur GmbH
                                                Text: Mirjam Müller, Kathrin Müller
                                            Print: BEISNER DRUCK GmbH & Co. KG
                                             Valid as of: April 2019 (subject to change)

38   FURTHER INFORMATION
www.tuicruises.com/nachhaltigkeit

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