ESSENTIAL STUDENT GUIDE - FOR STUDENTS AT CQUNIVERSITY AUSTRALIA
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ESSENTIAL STUDENT GUIDE FOR STUDENTS AT CQUNIVERSITY AUSTRALIA This guide is designed to complement information on the official CQUni website and Student Portal pages. Students can refer back to this guide throughout their course. Please note that information contained in the Essential Student Guide primarily pertains to CQUniversity degree-level, domestic students. Last updated on 12 January 2018.
CONTENTS CONTENTS 03 WELCOME 04 TERMINOLOGY AND KEY DATES 04 1 WELCOME COURSE TO CQUNIVERSITY AUSTRALIA 04 UNIT 04 2 TERMINOLOGY PRE-REQUISITE UNITAND KEY DATES » Understanding 04 »CO-REQUISITE UNITcourses and units » Census 04 »UNIT date COORDINATOR 04 UNIT PROFILE 04 3 GETTING STARTED RESIDENTIAL SCHOOL » Enrolment 04 »CENSUS DATE Made Easy » Orientation Online 04 »CERTIFICATION OF GRADES » Student ID card 05 »»GETTING » Timetables STARTED 05 ENROLMENT MADE EASY »» Textbooks 05 ORIENTATION ONLINE »» CQUni Handbook 05 STUDENT ID CARD »» Course Planners 05 TIMETABLES » Unit Profiles 05 TEXTBOOKS 05 4 STUDENT SYSTEMS EXPLAINED CQUNI HANDBOOK 05 »COURSE » MyCQU PLANNERS 05 »UNIT PROFILE » Moodle 06 »STUDENT » MyCentre SYSTEMS EXPLAINED 06 MYCENTRE 5 06 CONNECT MYCQU WITH CQUNI 06 » Facebook »MOODLE » UCROO 07 »CONNECT » Your studentWITH CQUNI email account 07 »UCROO » Student Broadcast newsletter 07 FACEBOOK 07 6 -7 STUDENT SUPPORT SERVICES #HOW2UNI 07 EMAIL »» Student Advice Team 07 STUDENT BROADCAST »» Counselling and Wellbeing 08 »STUDENT » CQUni CareersSUPPORT SERVICES » Student 08 »STUDENT Mentors ADVICE TEAM » CQUniCOUNSELLING 08 »STUDENT Library AND WELLBEING TEAM » Academic 08 »CQUNI CAREERS Learning Centre » Student 09 »STUDENT Residences MENTORS » Get Optimistic About Learning 09 »LIBRARY » The Desk 09 »ACADEMIC LEARNING CENTRE » Student 09 »STUDENT Leadership Program RESIDENCES » IndigenousENGAGEMENT 09 »INDIGENOUS Engagement 09 GET OPTIMISTIC ABOUT LEARNING 09 8 STUDENT THE DESK REPRESENTATIVE COUNCIL » Clubs LEADERSHIP 09 »STUDENT and Societies »» Student Advocacy 10 »STUDENT » Uni Sport REPRESENTATIVE COUNCIL 10 CLUBS AND SOCIETIES 10 9 FEES ANDADVOCACY STUDENT FINANCES 10 »UNI SPORT » Commonwealth supported students 11 »FEES AND FINANCES » HECS-HELP » Student ServicesSUPPORTED 11 »COMMONWEALTH and Amenities Fee STUDENTS » FEE-HELP 11 »HECS-HELP » Scholarships 11 »STUDENT SERVICES AND AMENITIES FEE 11 FEE-HELP 11 10 SCHOLARSHIPS POLICIES AND PROCEDURES 12 11 STUDENT SAFETY AND GUIDES, SECURITY POLICIES, AND PROCEDURES 12 »POLICIES AND PROCEDURES » SafeZone 12 GUIDES »» On-Campus Security 13 »SAFETY AND » Staying safe SECURITY on the internet » Wireless Network Access 13 »SAFEZONE 13 CONTACTING SECURITY 13 12 ONLINE GRADUATION SECURITYAND BEYOND 13 »WIRELESS NETWORK » Registering ACCESS (EDUROAM) for graduation »» Becoming 14 GRADUATION AND a CQUni alumni BEYOND 14 GRADUATION EVALUATION PERIOD (GEP) 14 GRADUATION REGISTRATION 14 BECOMING AN ALUMNI
03 WELCOME WELCOME TO CQUNIVERSITY AUSTRALIA CQUniversity Australia has been on a phenomenal trajectory since 2009. A focus on excellence, engagement and equity has led to remarkable growth in student numbers, new courses, new campuses, infrastructure, research impact and reputation has seen the University emerge as one of Australia’s truly great Universities. Originally founded in Rockhampton in 1967 as the Queensland Institute of Technology (QIT) Capricornia, it was awarded full university status in 1992, and now has more than 30,000 students spread across 25 campuses and locations Australia-wide. In 2014 the University merged with CQ TAFE, bringing together more than 175 years combined experience in the delivery of education and training, and establishing Queensland’s first dual sector, comprehensive university. CQUniversity is proud to have the highest ratio of students from low socio-economic, mature age, Aboriginal and Torres Strait Islander, and first-in-family backgrounds. The University defines itself by who it embraces rather than who it excludes, and because of this is widely recognised as Australia’s most inclusive university. CQUniversity’s unique vision, diversity, outreach, engagement, research, learning and teaching, and inclusiveness have led to it being recognised within the top 500 universities in the World, and among the top 150 university under 50 years old by the prestigious Times Higher Education World University Rankings. This guide contains the essential information you need to know about studying at CQUniversity. Keep an eye out for this information symbol, which indicates where you can find links to our instruction sheets. We wish you all the very best for your studies, and look forward to supporting you along the way. Kind regards, Student Communications CQUniversity Australia
04 TERMINOLOGY AND TERMINOLOGY AND KEY DATES KEY DATES Below are some of the common terms you may encounter during your time at CQUniversity. For more information, you can also refer to the CQUniversity Glossary at www.cqu.edu.au/glossary. COURSE RESIDENTIAL SCHOOL The combination of units that contribute towards This is an intensive block of classes allowing either a CQUniversity award qualification or students to obtain knowledge and/or practical non-award study. hands-on experience and to network with lecturers, other students and, in some cases, industry specialists. Residential schools may be compulsory UNIT or recommended, can vary in duration, and are conducted at a CQUniversity-nominated location. A unit is a single learning component or subject of study that contributes towards the completion of a CENSUS DATE course. Census date is the last day to: PRE-REQUISITE UNIT »» Withdraw from units without penalty. »» Submit a Request for Commonwealth support A unit in which a student must be deemed and HECS-HELP form. competent or have achieved a passing grade that »» Submit a Request for FEE-HELP or SA-HELP satisfies the requirements for a specified Assistance form. subsequent unit. »» Cancel your course without penalty. »» Apply for a leave of absence. CO-REQUISITE UNIT »» Change your citizenship status. »» Provide your Tax File Number. »» Make an upfront payment A unit that must be studied concurrently with another specified unit unless a passing grade for The following Census dates apply in each term for either unit has been obtained. 2018: UNIT COORDINATOR Term 1 - 27 March | Term 2 - 31 July | Term 3 - 27 November A staff member who is responsible for overseeing the delivery and administration of a CQUniversity academic unit. This ranges from pre-term planning to ensure that lecturers and tutors teach and assess units to a high and consistent quality and standard, regardless of location. UNIT PROFILE A document prepared by the Unit Coordinator that provides details of the unit, including a study schedule showing the topics to be covered, the CERTIFICATION OF GRADES learning outcomes, resources required, and details of the delivery mode, structure of assessment, The date when official higher education grades are assessment tasks and due dates for submission, released to students. and assessment criteria. To look up other the key dates for each term, visit www.handbook.cqu.edu.au/KeyDates/index.
05 GETTING STARTED GETTING STARTED ENROLMENT MADE EASY TIMETABLES If you haven’t already done so, you should be The DRAFT class timetable is published four weeks preparing to enrol in your units for the upcoming prior to the commencement of each term, and the term by visiting the Enrolment Made Easy website. OFFICIAL class timetable is published two weeks This is the website provided on your offer letter. prior. See the MyCQU All Class Timetables www.cqu.edu.au/enrolment. Instruction Sheet for help accessing your timetable. Enrolment Made Easy is the first step in your student journey and contains information on: »» accepting your offer, TEXTBOOKS »» planning your course, »» enrolling in units, You can purchase your textbooks via the »» understanding your fees, CQUniversity Bookshop website at »» and accessing Orientation Online. www.bookshop.cqu.edu.au, or through an external provider. Please ensure you order the correct edition if ordering externally. You should ORIENTATION ONLINE purchase (or order) your unit resources at least two weeks prior to term commencing. Orientation Online is designed to provide you with the information you need to become a successful CQUNI HANDBOOK student at CQUniversity. Take an online lesson on what to expect when term begins, fill out your Start of Term Checklist and Weekly Planner, and watch our The CQUni Handbook is the virtual home of all videos on staying motivated and managing your time course and unit information at CQUniversity. It’s also efficiently. From Orientation Online you will find all a useful source of information relating to key dates, the information you need to: residential schools, timetables and more. You can quickly locate information from the global search »» use key student systems such as MyCQU, function, and plan for each term using the ‘Plan My MyCentre and Moodle, Study’ feature. Visit www.cqu.edu.au/handbook to »» attend on-campus Orientation, start planning for your course. »» view class timetables and create your own personal study schedule, COURSE PLANNERS »» order your textbooks online or on-campus, »» apply for your Student ID card, Your course planner details the units we »» apply for a scholarship, recommend you enrol in. Print or save your planner »» access first year support such as the Student as a guide to help you enrol in units with MyCentre. Mentor program, The complete structure of your course can be found »» and connect with CQUniversity. in the CQUniHandbook. STUDENT ID CARD UNIT PROFILE You must accept your offer and enrol in units before For each unit, you will have a unit profile. It is applying for your Student ID card. Your card will important for you to download and print your unit be valid for three years and must be presented on profile for each unit you are enrolled in. Profiles will request when sitting examinations or when using be available three weeks before the commencement campus facilities, including the Library. of each term. To download unit profiles, visit https://my-courses.cqu.edu.au/pub/profiles/ Visit the Student ID Card Explained Information search. Sheet for more details on how to apply for a student ID card.
06 STUDENT SYSTEMS EXPLAINED STUDENT SYSTEMS EXPLAINED While studying with us at CQUniversity, there are MOODLE three online services that you need to become familiar with. These are: CQUniversity’s online units are accessed from »» MyCentre the online learning system called Moodle. All units »» MyCQU for both on-campus and distance modes will have a »» Moodle Moodle site. Moodle can be accessed at These three online services are where you will moodle.cqu.edu.au. perform the majority of your student transactions as Moodle courses will be available two weeks prior to well as online study. Below is a brief description of the commencement of each term. each of the online services you have access to. Within each unit you will have access to MYCENTRE some of the following information about: »» Electronic assignment submission. MyCentre is our enrolment management system. »» Unit profile. The system is user friendly, mobile responsive and »» Study schedule. has been designed to meet the evolving needs of »» Study guide (if applicable). our students. »» Unit forums (if applicable). »» Lecturer information. In MyCentre, you are able to (but not limited to): »» Announcements from the lecturers. »» Select a major. »» Assessment information. »» Plan and enrol in units. »» Complete and submit commonwealth For full instructions on how to navigate Moodle, and assistance forms online. customise how you receive your email digests, »» Generate an enrolment advice. please visit the Student Guide to Moodle which is »» Make a payment. located at www.cqu.edu.au/studentguides. »» Edit contact details. »» Access financial notices. HELP AND TECHNICAL ASSISTANCE To login to MyCentre, visit http://mycentre.cqu.edu.au. For further If you require assistance using CQUniversity information on MyCentre you can download all the systems you can contact us at: instruction and information sheets at www.cqu.edu.au/studentguides. Call 13 27 86 Web contactus.cqu.edu.au MYCQU For technical advice for all systems, e.g. password or browser issues, please contact All students have access to a personal MyCQU the IT Helpdesk: Student Portal. To access MyCQU visit my.cqu.edu.au. Call 1300 666 620 Email email@example.com. We strongly recommend that you visit MyCQU within the first few days of your enrolment. MyCQU provides you with access to (but not limited to): »» My email »» My units »» Useful links and apps From your MyCQU Student Portal, students can also access all non-course or unit specific information, for example information associated with enrolment management, services and support, student finances, events and important announcements.
07 CONNECT WITH CQUNI CONNECT WITH CQUNI As a university student, you are undertaking a EMAIL uniquely challenging and rewarding experience. You will be required to motive yourself, meet deadlines Once you become a CQUniversity student, you will and seek help when you need it. Connecting with receive your own CQUniversity email address and our CQUni community will ensure you don’t feel account. As a general rule we suggest checking your alone. Check your email, read our #How2Uni blog, student email at least once a week as some and connect with us on social media, including our communications may be time critical. We will also digital campus, Ucroo. send you information about official initiatives like Global Voices, any changes to your course, and emergency notifications. UCROO Your email is our official method of communicating with you and the university has the right to send communications to students via email and the Ucroo (pronounced ‘you-crew’) is CQUni’s digital right to expect that those communications will be campus for CQUni students and staff. received and read in a timely manner. Sign up for study groups, keep up with local events For more information about your student email and activities, network with other students and account, please see the Student Email Policy located support staff, and visit the online Marketplace for in the Policy Portal at policy.cqu.edu.au. secondhand textbook and study supplies. Visit https://cquniversity.ucroo.com.au. For guidance navigating the network, check out the DID YOU KNOW? Ucroo Student Guide. Although it is compulsory to receive official communications from CQUniversity, you do have the option to unsubscribe from receiving FACEBOOK social emails. Theses emails will include campus life events, activities, workshops, and other non official promotions and initiatives. Visit www.facebook.com/CQUniStudents and like our page to receive the latest news, events and To unsubscribe from receiving social emails, information from around CQUniversity direct to your refer to our Social Mailing Lists Instruction Facebook feed each day. Sheet. #HOW2UNI To help you survive your first term as a university student, we share our own experiences in the #How2Uni blog. Each post covers a different topic from the start of your journey right through to the end of your first term with handy hints, tips and tricks, and a few funny memes thrown in the mix. If you have any hints and tips of your own, jump onto (and follow) the #How2Uni page on Ucroo and share these with your fellow students. STUDENT BROADCAST The Student Broadcast is a weekly newsletter containing reminders about important dates and what they mean, promotion of CQUni support services, announcements, opportunities and offers such as scholarships and work placements. This newsletter is emailed to your student email account. It is important that you check the Student Broadcast each week for any information that might be relevant to you.
08 STUDENT SUPPORT SERVICES STUDENT SUPPORT SERVICES Regardless of whether you study on-campus or SCHOLARSHIPS online, you have access to many resources and All students are encouraged to apply for support services. Resources and teaching facilities scholarships to help support them in their studies. on each location will vary. The CQUniversity Receiving a scholarship not only looks good on your webpage provides more information on each resume but may open the door to more benefits and location and the services offered. Visit opportunities, such as industry contacts and work www.cqu.edu.au/about-us/locations. experience. You can also follow most of our student services on Visit www.cqu.edu.au/scholarships or contact Ucroo! firstname.lastname@example.org. ACCESSIBILITY AND DISABILITY Students with a disability or medical condition whether permanent or temporary should make STUDENT ADVICE TEAM contact with the Inclusion and Accessibility Team at email@example.com as early as possible, The Student Advice Team are available to assist you preferably prior to the start of term to allow with general enquiries, course and careers advice sufficient time to organise support services. For through the following contact points: information on any of the above support services phone 07 4930 9456. ASK CQUNI Ask CQUni can be found at askcquni.cqu.edu.au ALLY PROGRAM and is accessible 24 hours a day. The Ally Program has been implemented to promote acceptance and understanding for lesbian, gay, SUBMIT AN EFORM bisexual, transgender, intersex, and queer (LGBTIQ) Another way to contact us is to submit an e-Form. students. The e-Form you are required to use will depend on the nature of your enquiry. Visit the e-Forms website There is an Ally Network on Moodle as a connection at www.eforms.cqu.edu.au. point for any student who would like to be involved. To arrange access to the Ally Network, contact TELEPHONE Gemma Mann at firstname.lastname@example.org. Call us on 13 27 86 between 8.45am - 4.45pm (AEST) Monday to Friday to speak to our friendly CQUNI CAREERS Student Advice Team. CQUni Careers supports prospective, current and STUDENT COUNSELLING AND graduate CQUniversity students in achieving their WELLBEING TEAM career development and professional aspirations through career education, guidance and information. University study can be an exciting yet challenging We are about building employability and job search experience. Competing priorities and the skills as students prepare to be work ready in their day-to-day persistence needed for tertiary study chosen career. requires personal resilience and the ability to formulate realistic expectations. Whether you are Wondering where your career is headed? Need studying online or on-campus, we can help you with some help with your resume or a job application? financial assistance, disability support and CQUni Careers can help you to get your career on counselling. the right track with personalised support, online resources and our exclusive online jobs and events COUNSELLING board – CareerHub! The counselling service can help with issues Visit www.cqu.edu.au/careers today. that may impede your academic progress and personal development. The service is also available to provide personal support should you be struggling to get through a particularly rough patch. Staff are available through face-to-face and phone appointments to assist you to maintain motivation and time management which are requisite skills for successful tertiary study. To request an appointment, contact the Counselling and Wellbeing Team on email@example.com or phone 07 4930 9456.
09 STUDENT MENTORS INDIGENOUS STUDENT SUPPORT STUDENT SUPPORT SERVICES CONT. The Student Mentor Program assists new students All Aboriginal and/or Torres Strait Islander people are in undergraduate and postgraduate courses to encouraged to login to MyCentre and ensure that quickly feel at home at CQUniversity. Student their identity is recognised. This information is under Mentors have made it through their first year of the ‘My Details’ tab. If your identity is not study, acquiring a great deal of information along the recognised, please contact us at way, making them the perfect guides to encourage, firstname.lastname@example.org to assist you. Visit motivate, and inspire new students. www.cqu.edu.au/indigenousstudentsupport for more information. Visit www.cqu.edu.au/studentmentor for more information, or to become a Mentor. GET OPTIMISTIC ABOUT LEARNING Get Optimistic About Learning (GOAL) is a self guided program found on the Student Portal. The program contains information, activities, and exercises through which you can learn strategies for optimism and how to apply these in your day-to-day activities. The primary aim of GOAL is to help you become more resilient to stress and more effective in your study at university. To explore GOAL, visit www.cqu.edu.au/goal. THE DESK Thedesk is a free online resource providing LIBRARY Australian Tertiary students with strategies and skills for success and wellbeing during their time at The Library is responsible for the delivery University. It is made up of strengths-based of library and information services to the activities, modules, and quizzes dealing with stress, CQUniversity community and offers academic procrastination, feeling down, relationship issues assistance to students irrespective of mode of and managing worries. To sign up for thedesk visit study. For more information, visit www.thedesk.org.au. www.cqu.edu.au/library. STUDENT LEADERSHIP ACADEMIC LEARNING CENTRE The Student Leadership Program is an extra- curricular opportunity for personal and professional The Academic Learning Centre (ALC) is your ‘one- development. It consists of a range of self-paced stop shop’ for information, advice and resources modules which are centered around the Social related to many of the academic literacy, numeracy, Change Model of Leadership. science and computing requirements of your study at CQUniversity. ALC staff are present across all of For more information about the leadership program, our regional campuses and the ALC Moodle site visit www.cqu.edu.au/studentleadership or allows all students to seek assistance online. explore the Leadership Hub on Moodle. For more information, visit www.cqu.edu.au/alc or phone 07 4970 7211. STUDENT RESIDENCES The Student Residences provide accommodation to on-campus and visiting students at Mackay and Rockhampton campuses. In addition to providing accommodation, the Student Residences support students academically through the Join-in peer assisted learning program. For more information visit www.cqu.edu.au/accommodation.
10 STUDENT REPRESENTATIVE STUDENT REPRESENTATIVE COUNCIL COUNCIL The Student Representative Council (SRC) is an exciting, student-focused initiative that provides students from all backgrounds, study locations and disciplines with the unique opportunity to represent their peers on issues related to campus and student life. The Student Representative Council was formally STUDENT ADVOCACY established at the beginning of Term 1 2015. The primary role of the Student Council is to improve the The SRC is proud to support Student Advocacy at overall student experience for all students. CQUniversity. Student Advocacy is a free and confidential service providing support and The Student Representative Council works to foster assistance to all CQUniversity Australia students student involvement in University matters and who seek guidance on grievances, appeals and improve peer advocacy, giving students an disputes, helping students understand and navigate opportunity to contribute to the student experience associated University policies and processes and to both online and on-campus. articulate their issues. For more information about the Student Representative Council visit the Student Portal To make an appointment with our Student Advocacy www.cqu.edu.au/studentcouncil. Officer, contact email@example.com or phone 07 4930 6880 during business hours. Follow the SRC: Appointments are available over the phone, via email, or face-to-face. CLUBS AND SOCIETIES UNI SPORT In 2016 the SRC introduced a new process for Clubs To make the most of your time at University, a and Societies to affiliate with CQUniversity. healthy and physically active lifestyle is essential. To see a list of affiliated Clubs and Societies, visit It’s also a great way to make new friends while you the ‘Student and campus life’ section of the Student study. You don’t have to be a sports nut or an elite Portal and select ‘Clubs, Groups, and Societies’ to athlete to be a part of sports at CQUniversity. find the ‘CGS Directory’. For more information, visit www.cqu.edu.au/sport. You can also start a new Club or Society if one does not exist in an area of your interest. For more information, refer to the Clubs and Societies Handbook.
11 FEES AND FINANCES FEES AND FINANCES COMMONWEALTH SUPPORTED FEE-HELP STUDENTS FEE-HELP is a loan scheme that assists eligible students to pay their tuition fees. FEE-HELP can Are you an Australian citizen, the holder of an cover all or part of a student’s tuition fees. The limit Australian Permanent Resident Visa or Permanent is indexed each year. You are Humanitarian Visa, or a New Zealand citizen? If entitled to FEE‑HELP assistance for a unit of study so, it is vitally important that you fully understand if you: your financial commitments as a Commonwealth »» are studying at an approved FEE-HELP provider supported student. (CQUniversity is approved); »» meet the citizenship or residency requirements; Due to government requirements, all »» are enrolled in an eligible unit of study on the Commonwealth supported students must submit Census date; a Request for Commonwealth support and HECS- »» are not a Commonwealth supported student for HELP Form before the Census date of their first that unit; term of enrolment or their enrolment will be »» meet the Tax File Number (TFN) requirements; cancelled. Visit the MyCentre - Submit a Request »» have not exceeded your FEE-HELP limit; and for Commonwealth support and HECS-HELP »» have submitted, on or before the Census date, Form Instruction Sheet for assistance. a valid Request for FEE-HELP assistance form for the unit of study or the course of study of HECS-HELP which the unit forms a part. HECS-HELP is a loan scheme that assists eligible Full details are available in the FEE-HELP information students to pay their student contribution fees. booklet available at any CQUniversity Campus, or You are entitled to HECS-HELP if you are: accessible at www.studyassist.gov.au. »» an Australian citizen and will undertake, in Australia, atleast one unit of study contributing SCHOLARSHIPS to your course of study, or »» a permanent humanitarian visa holder and will CQUniversity is dedicated to supporting you be a resident in Australia for the duration of throughout your tertiary study. One of our ways of your unit. doing so is through our scholarships, awards and the financial assistance programs. If you are eligible and intend to use HECS-HELP, be sure to provide your Tax File Number on your For a full list of scholarships available, including the Request for Commonwealth support and HECS- entry requirements and conditions, please visit HELP Form. If you do not do so, you will be required www.cqu.edu.au/scholarships. to pay your fees upfront before the Census date. For more information about Commonwealth support and HECS-HELP visit www.studyassist.gov.au. How to view a Finance Summary in MyCentre STUDENT SERVICES AND AMENITIES FEE To view a summary of your finances in MyCentre, select the ‘My Details’ tab from The Student Services and Amenities Fee (SSAF) is a the home screen, then select ‘Finance compulsory fee to fund and improve services and Summary’. amenities of a non-academic nature. Students will be charged a SSAF to a maximum of two terms per academic year. Eligible students who do not wish to pay the SSAF upfront can request Commonwealth assistance and defer the fee through the Higher Education Loan Program (HELP) known as SA-HELP. Visit the MyCentre Submit a Request for SA- HELP Assistance Form Instruction Sheet for assistance.
12 STUDENT GUIDES, POLICIES, GUIDES, POLICIES, AND PROCEDURES AND PROCEDURES POLICIES AND PROCEDURES GUIDES As a university student you must adhere to certain Students have access to a variety of guides, policies and procedures. Below is a list that we providing advice on CQUniversity systems and suggest you become familiar with. academic aspects of study, including: All policies are located at policy.cqu.edu.au. »» Student Guide to Moodle For other policies relating to students, select the »» Great Guide to University Study ‘Student’ category within the Policy website. »» Instruction and Information Sheets »» Acceptable Use of Information and Communications Technology, Facilities and Devices Policy »» Assessment Policy and Procedure (Higher Education Coursework) »» Credit for Prior Learning Policy and Procedure »» Cross-institutional Study Policy and Procedure »» Academic Misconduct Procedure »» Review of Grade Procedure »» Student Charter »» Student Feedback - Compliments and Complaints Policy and Procedure »» Student Email Account Policy »» Student Research Misconduct Policy and Procedure »» Student Behavioural Misconduct Procedure »» Monitoring Academic Progress (MAP) Policy and Procedure
13 SAFETY AND SECURITY SAFETY AND SECURITY At CQUniversity we take the safety, health and welfare of our staff and students very seriously. That is why we have a number of measures in place to ensure you can access safety and security services when you need them. SAFEZONE ONLINE SECURITY SafeZone is a simple, easy to use mobile application CQUniversity is committed to keeping University to deliver important emergency notification alerts systems secure and protecting the information of all and instructions to staff and students. The App also staff and students. allows you to notify us of an unfolding emergency or submit an urgent request for help or first aid. CQUniversity has in place a number of powerful systems that protect us from attacks, however, all To download the App please go to the iOS App students and staff need to be aware of online risks. Store (for Apple users), Google Play (for Android users) or the Windows Phone Store, and search To see how you can be more cyber aware and cyber for ‘SafeZone’. Once your download is complete you secure, visit www.cqu.edu.au/itsecurity. will then need to open the SafeZone App and sign-up using your CQUniversity student email WIRELESS NETWORK address (do not use a personal email as this will not allow you to register). The App is free to download ACCESS (EDUROAM) and install. Eduroam is a service that enables CQUniversity For more information about SafeZone, visit students to connect to a secure wireless network. www.cqu.edu.au/safetyoncampus or watch the It also makes it possible to visit other educational instructional video. institutions and connect to the internet using logon details as shown here: firstname.lastname@example.org student password To access eduroam, your laptop or mobile device will need to access a wireless network connection using WPA (Wi-Fi Protected Access) drivers. For instructions on how to connect using your Android, Apple, Mac, or Windows device, visit https://www.cqu.edu.au/about-us/structure/ directorates/information-and-technology/ eduroam. CONTACTING SECURITY Security Officers provide security and advice for students, staff and visitors of the University. To contact security at any location please contact either x1331 from a CQUniversity landline phone or dial 0418 792 982.
14 GRADUATION AND BEYOND GRADUATION AND BEYOND GRADUATION EVALUATION PERIOD BECOMING AN ALUMNI The GEP commences after the Certification of When you finish your degree, you automatically Grades each term. During this period, the units you become a member of the CQUniversity alumni. studied are examinded to ensure that the course We encourage you to stay connected by keeping requirements have been met and that you are your details up-to-date and to be involved with eligible to be conferred (awarded) with your degree. University activities throughout your life. Please note, this is an automatic process, and you There is an annual program of alumni events do not need to contact the university if you believe incorporating every region, to connect you with old you have completed your course. classmates and friends, and keep you updated on your university’s development. GRADUATION REGISTRATION For more information, visit www.cqu.edu.au/stu- Once your record reflects that you have been dent-life/graduates-and-alumni. conferred, you can complete an electronic Graduation Registration through MyCentre. Visit the MyCentre - Register for Graduation Instruction Sheet for assistance. Graduation enquiries should be directed to the Graduation Office at email@example.com. If you do not plan on attending a graduation ceremony, you must still complete an electronic Graduation Registration via MyCentre. You can choose to either collect your Testamur - available from the Awards and Results Office, Building 2, CQUniversity North Rockhampton campus only- at no cost or have your Testamur mailed (Testamurs are sent by registered post). For any enquiries relating to the printing or posting of your Testamur, please contact the Awards and Results office at firstname.lastname@example.org.
CONTACT US Online https://contactus.cqu.edu.au Phone 13 27 86 From overseas + 61 7 4930 9000 Need help? Our Quick Contacts web page can help. Information contained in this publication is uncontrolled when printed and is subject to change. CRICOS Provider Code: 00219C | RTO Code: 40939
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