Flourish - Australian Unity

 
CONTINUE READING
Flourish - Australian Unity
flourish
                                        The strength
                                        of Indigenous
                                        connections                        Festive
                                                                        traditions
                                        Cooking with
                                                                          Customs from
                                        avocado
                                                                       around the world
                                        Tender love
                                        and aged care
                                                                     Green thumb
                                                                          Ken’s garden
flourish

                                                                          Advisory
SUMMER 2020

                                                                           service
                                                                          My Aged Care
                                                                            assistance

                                                             Write
                                                           on time
                                                             Author Keith Stevenson
 australianunity.com.au/flourish

                                   ISSUE 14
                                   S U M M E R 2 02 0
Flourish - Australian Unity
SUMMER
                                                                                                                                                                                            2020                IN THIS
                                                                                                                                                                                                                ISSUE

                                                                                                                                                                                      20
                                                                                                                                                                                                         06     CLICK TO CONNECT
                                                                                                                                                                                                                Seniors are getting online

   Retire on
                                                                                                                                                                                                         12 WITH WILL AND
                                                                                                                                                                                                         		WONDERMENT
                                                                                                                                                                                                                Author Keith Stevenson

   your own                                                                                                                                                                                              16     EAT FOR HEALTH
                                                                                                                                                                                                                Nutrition for chronic illness

   terms                                                                                                                                                                                                 20     THE T WO OF US
                                                                                                                                                                                                                Amy and Beth

                                                                                                                                                                                                         22     LE T TER TO CARERS
                                                                                                                                                                                                            Your letters to Home
                                                                                                                                                                                                         		 Care Workers

Live life to the fullest in our Wellbeing Communities                                                                                                                                                    24 INDIGENOUS
                                                                                                                                                                                                         		CONNECTIONS

                                                                                                                                                                                               16
                                                                                                                                                                                                            Celebrating Aboriginal
We believe that growing older shouldn’t have to mean sitting on the sidelines. People who join our

                                                                                                                                                                                                               10
                                                                                                                                                                                                         		 Home Care Workers
Wellbeing Communities want to live life to the fullest. That’s why we can help you take care of the
everyday things, like home maintenance and security, so that you can focus on the big things.                                                                                                            28     ADVISORY SERVICE
                                                                                                                                                                                                                My Aged Care assistance

Plan ahead with confidence, knowing that if your needs change in the future, we can meet them in the one
community. You’ll enjoy priority access to onsite health care, support and personalised advice from our team.                                                  12                                        30

                                                                                                                                                                                                         34
                                                                                                                                                                                                                A COLOURFUL LIFE
                                                                                                                                                                                                                Merle Lester

                                                                                                                                                                                                                SLEEP FOR SENIORS
                                                                                                                                                                                                                Tips for better bed rest
Find your nearest Australian Unity                                                                                                                                                                       36     FESTIVE TRADITIONS
                                                                                                                       Port Macquarie
Wellbeing Community                                               All-inclusive Wellbeing Communities
                                                                                                                                                                                                                International customs
                                                                  Retirement Communities                            Bateau Bay
Our wellbeing communities are open for COVID-safe                                                                                                                                                        44 HEALTHCARE
                                                                                                                                                                                                         		PROFESSION AL
inspections.                                                                                                        Cromer
                                                                                                                                                                                                            Remedy Healthcare’s
                                                                                                        Northmead            Hunters Hill

                                                                                                                                                               30                              36
Retirement communities: A range of retirement living                                                                                                                                                     		 exercise physiologist
                                                                                                        Penshurst             Bondi
options, architecturally-designed for healthy ageing: from
three-bedroom villas on the NSW coastline, to luxury                                                                Bowral
                                                                                                                                                                                                         03     COMMUNIT Y NEWS
apartments in the heart of Melbourne–all with services
                                                                                                                                                                                                         40		GARDENING
and support available, whether you need it now or in the
                                                                                                                                                                                                         46     PROPERT Y
future.                                                                                                                                              Having trouble reading Flourish?
All-inclusive Wellbeing Communities: A range of                 Albert Park       Croydon
                                                                                      Kilsyth
                                                                                                                                             Call 1300 160 170 to speak to a member of our               50     PUZZLES
retirement living options, care apartments and small-          Carlton
                                                                                   Vermont South                                             friendly team about receiving an audio version.             54     RECIPES
scale aged care in one location, so that you don’t need      Geelong
                                                                                  Glen Waverley                                                                                                          56    SEASON AL FOOD
to move if your needs change.                                                 Mornington

Contact us to book your personalised tour                                                                                                                              1300 160 170                        australianunity.com.au/flourish
1300 160 170
australianunity.com.au/retirement-communities                                                                                                                          flourish@australianunity.com.au     facebook.com/AustralianUnity
                                                                                                                             AU1404_201009
Flourish - Australian Unity
W E LC O M E                                                                                                                                                                                                                                                                                                                             COMMUNITY NEWS

            Well wishes                                                                                                                                                                                                                                              Customer birthdays
                                                                                                                                                                                                                                                                                                                                We want
                                                                                                                                                                                                                                                                                                                                to hear
             AS WE APPROACH the end of 2020,                                          experience in our communities and
                                                                                                                                                                                                                                                                                         Happy 100th birthday to Joyce
                                                                                                                                                                                                                                                                                         Evans, who celebrated this
                                                                                                                                                                                                                                                                                                                                from you
             I think we can safely say this year
             hasn’t turned out how any of us
                                                                                      among our employees. They have                                                                                                        flourish                                                     milestone during the Melbourne
                                                                                      made the most of this pandemic                                                                                                                                                                     restrictions in May. Although she
             would have expected. In fact, the                                        by creating some amazing artwork.                                                                                                                                                                  wasn’t able to celebrate with a
                                                                                                                                                                                                        The strength

             COVID-19 pandemic has changed
                                                                                                                                                                                                                                                      Festive

                                                                                      We have collated their work into                                                                                                                                                                    large event, Joyce’s family
                                                                                                                                                                                                        of Indigenous
                                                                                                                                                                                                        connections                                traditions
                                                                                                                                                                                                         Cooking with                                Customs from
                                                                                                                                                                                                                                                  around the world

             our lives in many ways and no doubt
                                                                                                                                                                                                         avocado

                                                                                      a gift calendar for you.                                                                                           Tender love
                                                                                                                                                                                                         and aged care                          Green thumb
                                                                                                                                                                                                                                                      Ken’s garden
                                                                                                                                                                                                                                                                                          members drove by with balloons.
             this coming festive season and

                                                                                                                                                     flourish
                                                                                                                                                                                                                                                     Advisory

                                                                                      What a year it has been! So much                                                                                                                                service
                                                                                                                                                                                                                                                                                            Care Worker Eva Raue and

                                                                                                                                                       SUMMER 2020
             end-of-year celebrations will be
                                                                                                                                                                                                                                                      My Aged Care
                                                                                                                                                                                                                                                        assistance

                                                                                      change and so much uncertainty                                                                                                                                                                       Service Coordinator Annette
             very different.
                                                                                      for so many people. If you are                                                                                                                   Write                                               O’Sullivan helped Daphne Fittler
             In these uncertain times it can be                                       feeling overwhelmed, that’s                                                                                                                    on time
                                                                                                                                                                                                                                         Author Keith Stevenson
                                                                                                                                                                                                                                                                                           celebrate her 98th birthday with
             comforting to reflect upon and                                           understandable – please make                                                                                                                                                                         a delicious cake and a bunch of

                                                                                                                                                                     australianunity.com.au/flourish
                                                                                                                                                                                                       ISSUE 14
                                                                                                                                                                                                       S U M M E R 2 02 0                                                                                                       You may receive a phone call in
             embrace our cultural traditions.                                         sure you reach out for some                                                                                                                                                                          flowers personally delivered.        December from the Australian
                                                                                      assistance if you feel you                                                                                                                                                                           Daphne, who lives in Armidale,       Unity team for our annual
             We include an interview with
                                                                                      need it.                                                                                                                                                                                             has been with Australian Unity       customer survey. We want to
             Gambirra Illume from our Aboriginal
                                                                                                                                                                                                                                                                     since it first began in the home care business and         know how your year with us
             Home Care Team, who discusses                                            I would like to thank you for                                                                                                                                                  receives domestic assistance and shopping services.        has been and if you have any
             some of the amazing work Australian                                      your support in a challenging                                                                                                                                                                                                             feedback you’d like to share.
             Unity is doing in regional and                                           and difficult year and wish you                                                                                                                                                                     Barham local Australian Unity         If you’d prefer to complete the
             remote communities and how we are                                        and your families an enjoyable                                                                                                                                                                       HomeCcare customer, Hazel            survey online, please follow
             expanding services to Indigenous                                         and restful holiday break                                                                                                                                                                            Holden, was recently featured        these instructions:
             communities, including new mental                                        over the summer.                                                                                                                                                                                     in the Koondrook Barham Bridge
             health services.                                                                                                                                                                                                                                                              Newspaper in an article about        • Open your camera on
                                                                                                                                                                                                                                          PICTURED
                                                                                                                                                                                                                                                                                            her 102nd birthday and positive       your phone or ipad
             In keeping with the theme of                                                                                                                   (Cover) Keith Stevenson
                                                                                                                                                                                                                                                                                            outlook on life. Hazel celebrated
             celebration, this edition of Flourish                                                                                          (Above) Kevin McCoy presenting via video
                                                                                                                                               during Mental Health Week in October.                                                                                                        her birthday on 21 September        • Hover the phone over
             looks back at festive traditions and                                                                                                                                                                                                                    with a cake and a visit from her daughter. She was           the QR code
             where they came from.                                                                                                                                                                                                                                   quoted in the article as saying, “I have faith and
                                                                                                                                                                                                                                                                     feel very grateful for my friends, family and garden.
                                                                                                                                                                                                                                                                                                                                • Click the link that pops
             Luckily, strange and unusual
                                                                                     Kevin McCoy                                                                                                                                                                     I think I’m just a very happy person.”                       up on your screen
             times provide great inspiration for                                     CEO, Independent & Assisted Living,
             our artists and this has been the                                       Australian Unity
                                                                                                                                                                                                                                                                                           Pauline Cole, who lives by
                                                                                                                                                                                                                                                                                           herself with the assistance of
                                                                                                                                                                                                                                                                                           Australian Unity in her home
                                                                                                                                                                                                                                                                                           by the beach at Hawkes Nest,
                                                        Flourish magazine is published by                                          Managing Director                                                                         Contributors (editorial)
                                                        Hardie Grant Media for Australian Unity.                                   Nick Hardie-Grant                                                                         Alegria Alano, Beth Wallace, Emma                             turned 100 on 24 August. She
                                                                                                                                   Publisher Scott Elmslie                                                                   Castle, Georgia Lejeune, Jane
                                                        Australian Unity enquiries
                                                                                                                                   Editor Jo Davy                                                                            Canaway, Jo Davy, Leanne Tolra,
                                                                                                                                                                                                                                                                                           enjoyed her birthday with a
                                                        1300 160 170
                                                        flourish@australianunity.com.au                                            Managing Editor                                                                           Louise Maskell, Narelle Harris,                               constant wave of visitors all
                                                        australianunity.com.au/flourish                                            Georgia Lejeune                                                                           Maria Triaca, Margaret Barca
                                                                                                                                   Art Director Dallas Budde                                                                 Contributors (photography)                                    scheduled in one-hour blocks –
                                                                                                                                   Design Natalie LaChina,                                                                   Michael Amendolia, Matt Beaver
                                                                                                                                   Kate Slattery                                                                             (illustration) Sara Hingle,
                                                                                                                                                                                                                                                                     to ensure social distancing was followed. Pauline was
The information contained in this magazine about Australian Unity’s products or services is correct
as at the time of printing. Please visit the Australian Unity website (australianunity.com.au/assisted-
                                                                                                          Hardie Grant Media       Print Blue Star Print                                                                     Clementine                              grateful to receive so many visitors throughout her
                                                                                                          Private Bag 1600,
living) or phone us on 1300 160 170 to obtain further information about which of our products or
services may be available to you. Such information is of a general nature only. Australian Unity          South Yarra, Victoria,                                                                                                                                     birthday and feels very blessed to be 100 years old.
strongly recommends that anyone thinking about obtaining services from us first seek independent          Australia 3141           No responsibility is accepted by Hardie Grant Media for the accuracy                                                                                                                         We’re looking forward
professional advice that takes your particular circumstances into consideration. You may also wish        Ph: (03) 8520 6444       of any statement or advice contained in the text or advertisements.
to contact the Department of Health on 1800 200 422 or visit myagedcare.gov.au                            hardiegrant.com          All material appearing in Flourish magazine is copyright. ©2020                                                                                                                              to hearing from you.

2        FLOURISH | SUMMER 2020                                                                                                                                                                                                                                                                                                            S U M M E R 2 0 2 0 | F LO U R I S H   3
Flourish - Australian Unity
COMMUNITY NEWS

      Convenience                                                                                          Prepare for wild weather
      for our                                                                                              It’s time to get ready for another unpredictable summer of weather events –

      customers                                                                                            heatwaves, bushfires and floods. The Bureau of Meteorology has declared that
                                                                                                           we are expecting a very wet summer, and emergency authorities reiterate we
      With the recent launch of our meal                                                                   still face the ongoing threat of bushfires. Here’s how you can get prepared and
      delivery services, over 900 customers                                                                stay safe:
      have already enjoyed heavily
      subsidised meals from Thr1ve and
      Lite n’ Easy. Visit australianunity.com.
      au/mealdelivery for more information
                                                                                        PICTURED           COVIDSafe                            · Stay clear of fallen trees,
                                                                                                                                                  power lines, damaged
                                                                                                                                                                                       · Listen to your local ABC
                                                                                                                                                                                         radio station
                                                                                        (left to right)

                                                                                                                                                                                       · Victorian
      and to see if you’re eligible.                                                                       Continue to follow all                  buildings, drains
                                                                                     Sue, Phyllis Amos     COVIDSafe guidelines and                                                      Check local fire services:
                                                                                                                                                   and waterways.

                                                                                                                                                · Ifuntilevacuated,
                                                                                     (customer), Leslie                                                                                            Country Fire
                                                                                                           don’t forget use hand sanitiser.

                                                 New Home
                                                                                      Williams, Narelle.                                                             do not return       Authority cfa.vic.gov.au;
                                                                                                           Visit australia.gov.au for up to
                                                                                                                                                            authorities advise it is     NSW Rural Fire Service
                                                                                                           date information.
                                                                                                                                                   safe to do so.
                                                 Care Services
                                                                                                                                                                                         rfs.nsw.gov.au; Queensland
         Poetry                                                                                            Flooding                              Heatwave                                Rural Fire Service

         competition
                                                                                                                                                                                         ruralfire.qld.gov.au
                                                 Branch –                                                  Floodwater is a powerful force
                                                                                                           with many unseen dangers.             and bushfires                         · Look  for signs of heat stress
         winner
                                                 Port Macquarie
                                                                                                           Roads can be washed away,             Heatwave conditions mean                in yourself. If you experience
                                                                                                           bridges can be damaged                hot and dry weather, which              severe symptoms, seek
         During the initial COVID-19                                                                       and floodwater may contain            increases the likelihood of             urgent medical advice and,
         restrictions, Residential                                                                         sewage and debris.                    uncontrolled bushfires.                 in an emergency, call 000.
                                                 A ribbon cutting ceremony on 5 November was
         Communities introduced a
         Better Together Poetry and
                                                 the kick-off to the opening of the newly
                                                 refurbished Port Macquarie Australian Unity
                                                                                                           · through
                                                                                                             Never drive, ride or walk
                                                                                                                     floodwater – it takes
                                                                                                                                              · Monitor local weather
                                                                                                                                                conditions on the Bureau
                                                                                                                                                                                       · For more information about
                                                                                                                                                                                         effects of extreme heat, visit
         Short Story Competition for             Home Care Branch. The ribbon was cut by state               just 15cm of floodwater to            of Meteorology website                the Better Health Channel at
         residents and family members.           member for Port Macquarie, Leslie Williams, with            float a small car.                    bom.gov.au                            betterhealth.vic.gov.au
         The theme was “The Courage              members of the business community, Australian
         Within”. One of the winners of          Unity staff and customers present.
         the competition was Peggy                 The event was an opportunity for clients,
         from Peninsula Grange.                  staff and local business partners to come
                                                 together and celebrate over a light lunch.
                                                   The newly expanded branch will service
                                                                                                               Tell us your story
                                                                                                                Are you an Australian Unity customer with an interesting life story? Have you picked up new
                                                 customers in Port Macquarie, Kempsey,
                                                                                                                skills or an activity in retirement? Or, are you a Home Care Worker with an interesting customer?
                                                 Wauchope, Taree, Forster and the Tuncurry
                                                                                                                Flourish is all about celebrating the interesting and diverse community that makes up
                                                 local surrounding areas. The branch supports
                                                                                                                Australian Unity’s customers. We’re looking for people to share their story, for the chance to
                                                 a team of 20 admin staff (including Aboriginal
                                                                                                                be featured in an upcoming editions of the magazine.
                                                 Home Care), 100 care workers and more than
                                                                                                                If you would like to be considered for inclusion in the magazine, please email and tell us
                                                 1800 customers.
                                                                                                                your name, phone number and a little about yourself. We will be in touch if we’d like to
                                                   The newly refurbished branch will allow
                                                                                                                interview you or your customer for a feature in Flourish magazine.
                                                 Australian Unity staff to better serve the
                                                 growing community.                                             Email us: flourish@australianunity.com.au

4   FLOURISH | SUMMER 2020                                                                                                                                                                        S U M M E R 2 0 2 0 | F LO U R I S H   5
Flourish - Australian Unity
INSIGHT

                                                                                                 A
                                                                                                                                                          A brave new world
                                     Click to
                                                                                                             s business and government
                                                                                                             organisations digest the lifestyle effects   Christine David, founder of IT 4 Retirees, says older

                        CONNECT
                                                                                                             of the 2020 COVID-19 global pandemic,        people find that as they develop computer skills,
                                                                                                             many changes are occurring in the way        the best teachers are patient, kind and willing to
                                                                                                             we conduct our lives online. The good        let them learn at their own pace.
                                                                                                 news is that accessing the internet is becoming
                                                                                                                                                          The former IT professional founded her technology
                                                                                                 easier for people of all ages.
                                                                                                                                                          training and support business, which operates in
                                                                                                 A survey by the Global Centre for Modern Ageing          four states, six years ago after a conversation with
                                                                                                 (GCMA) in July found older Australians were              her parents, who live interstate.
                       Online skills will become more important in a                             increasingly adopting technology in response
                                                                                                                                                          “They wanted to go on the internet to access
                                                                                                 to pandemic restrictions; they acknowledged its
                                                                       Images: iStockphoto.com

                      post-pandemic world – and a growing number                                 necessity and appreciated its convenience. Thirty-
                                                                                                                                                           services or connect with family and friends, but
                                                                                                                                                           they needed someone to help them,” Christine says.
                            of older people are eager to join in                                 four per cent of respondents aged over 60 said they
                                                                                                 were more confident with technology than before          Research has shown that increasing numbers of
                                    WORDS   Leanne Tolra                                         the COVID-19 outbreak.                                   older people are eager and willing to become

6   FLOURISH | SUMMER 2020                                                                                                                                                          S U M M E R 2 0 2 0 | F LO U R I S H   7
Flourish - Australian Unity
INSIGHT

                                                                                                                                                                              Get social
                                                                                                                             Useful links to help you                         Sign up to social media platforms and
                                                                                                                                                                              connect with family and friends.
                                                                                                                             get online and stay safe
                                                                                                                             National Seniors Australia                                    FACEBOOK
                                                                                                                             nationalseniors.com.au;
                                                                                                                             1300 76 50 50                                                 Share photos, thoughts, online
                                                                                                                                                                                           discoveries and ideas within
                                                                                                                             No Australian Left Offline                                    your own selected circle.
                                                                                                                             accan.org.au
                                                                                                                             Australian Digital Inclusion Alliance                         MESSENGER
                                                                                                                             digitalinclusion.org.au
                                                                                                                                                                                           A contact medium for
                                                                                                                             Australian Seniors Computer                                   your Facebook and other
                                                                                                                             Clubs Association                                             connections.
                                                                                                                             ascca.org.au
                                                                                                                             eSafety Commissioner                                          WHATSAPP
                                                                        Online may become                                    esafety.gov.au                                                A messaging platform that can
                                                                        the new normal for                                                                                                 be shared by connected groups.
                                                                      everyone, so it’s really
                                                                                                                                                                                           YOUTUBE
                                                                     important we make sure
                                                                      older Australians don’t                                                                                              A video platform that allows
                                                                                                                                                                                           you to watch and learn just
    computer savvy, says Janet Maccora, a researcher                     get left behind.”                             required interaction with technology.                               about anything for free.
    at National Seniors Australia and author of the 2019                              JANET MACCORA,                   She has had customers aged between 50 and 99
    report Senior Surfers: Diverse levels of digital literacy                  R E S E A R C H E R AT N AT I O N A L
                                                                                                                       who, with a bit of help and support, are able to                    INSTAGRAM
    among older Australians.                                                        SENIORS AUSTRALIA
                                                                                                                       learn to use a device and access the internet. Once
                                                                                                                                                                                           Share photos and videos
    Prior to the outbreak of the pandemic, the report                                                                  they are online, they quickly discover practical
                                                                                                                                                                                           and discover new hobbies,
    found 75 per cent of people aged 60 to 69 already                                                                  and social services that suit their abilities and                   products and interests.
    used the internet daily, as did 54 per cent of                                                                     their budgets.
    respondents aged over 80.                                                                                                                                                              SKYPE, FACETIME
                                                                                                                       The Australian Digital Inclusion Alliance, which
                                                                remote or a medical alert device, you can learn to                                                                         AND ZOOM
     But, Janet says, studies have also revealed a group of                                                            includes more than 400 business, government,
                                                                use a computer,” she says.
     seniors who don’t appear to want to use technology.                                                               academic and community organisations, and                           By downloading one of these
    “They say they can’t afford it, prefer face to face and                                                            No Australian Left Offline, which advocates for                     apps on your device, you can
                                                                Access to care
     don’t like the idea of being forced online.”
                                                                The Senior Surfers report studied a focus group of
                                                                                                                       affordable home broadband, are working to enable                    make real-time video calls
                                                                                                                       greater social and economic participation across                    with family and friends.
    Christine, whose business offers group sessions             5446 people aged 50 or over from within National
                                                                                                                       the nation.
    for older people and one-on-one classes, either on          Seniors Australia’s membership base of 47,280.
                                                                                                                                                                                           GAMES
    the phone or in person, says she encourages them                                                                   The Australian Seniors Computer Clubs Association
                                                                Janet, who is also a PhD candidate at the
    by explaining that it’s no harder than learning to
                                                                University of New South Wales and Neuroscience
                                                                                                                       and Be Connected, an initiative of the national                     Download apps such as Words
    drive a car.                                                                                                       eSafety Commissioner, offer hints and advice to give                with Friends, Scrabble, Ludo
                                                                Research Australia, says the report was part of a
                                                                                                                       seniors greater confidence when they are online.                    King or Draw Something onto
    “You have lessons and you need to practise regularly        broader investigation into aged care literacy and                                                                          your device and challenge
     to develop confidence. I tell older people that if you     recognised that access to health and government        “We know there are definitely mental and physical                   friends to match your wit
     can operate a microwave, a washing machine, a TV           services, such as My Aged Care, increasingly            benefits to using technology,” Janet says. “It can                 and skill.

8   FLOURISH | SUMMER 2020                                                                                                                                                                        S U M M E R 2 0 2 0 | F LO U R I S H   9
Flourish - Australian Unity
INSIGHT

                                                                                                       increase social connectedness, stimulate cognitive
                                                                                                       activity and offers convenience and improved                Top three cyber
       Tech tools                                                                                      lifestyle opportunities for people who are isolated.”
                                                                                                                                                                   safety tips
       Learn more about gadgets
                                                                                                       A new normal
       and websites that can boost                                                                     A GCMA survey in June, after the worst of the                1
       your health, online learning                                                                    pandemic in some states, revealed a growing                 Check before you click
       and daily essentials.                                                                           number of seniors were embracing telehealth                 Hover your mouse over a link in an email to
       Using a search engine such                                                                      services such as medical appointments accessed              check the domain name. If the domain name
       as Google to learn about any of                                                                 by phone or online.                                         looks suspicious (it has spelling mistakes or is
       these products will instruct you                                                                Janet says anecdotal evidence of new interactions           sending you to the wrong place) don’t click.
       on their use, purpose and how to                                                                with technology since March has shown increased
       download them onto your tablet                                                                  access to online services such as shopping,                  2
       or smart phone.                                                                                 exercising, ordering meals and learning.                    Beware of scams
                                                                                                       “One thing that is relevant now in terms of                 If it sounds too good to be true, it probably is.
                                                                                                        COVID-19 is that older people are at higher risk,
                                                                                                                                                                    3
                                                                                                        so being able to shop online and access services
            HEALTH                                     or phone to securely conduct financial           online provides greater physical safety,” Janet says.      Look for spelling mistakes
       Lifecard: A personal health record that         transactions. Phone your bank to ask for                                                                    Consider repeated errors and poor language
                                                                                                       Technology such as Skype, Facebook and YouTube
       allows you to record vitals such as blood       help setting up an online account.                                                                          as a warning all may not be right.
                                                                                                       remained popular as communication and learning
       pressure and blood glucose and store                                                            tools, but seniors were increasingly becoming
       information about medications, allergies                                                                                                                    Go to esafety.gov.au for hints and advice
                                                            MENTAL STIMULATION                         confident with apps such as Zoom, Messenger,                on how to get online safely.
       and your medical history. Available via a
       web browser or through the App Store and        Learning: Online courses are available for      FaceTime and WhatsApp.
       Google Play.                                    just about anything. Learn a new language,
                                                                                                       “The benefits of online social technology became
                                                       take a certificate course in a subject you’ve
       iHealth Wireless Activity and Sleep Tracker:    always wanted to learn, or even get a degree     apparent for people of all ages during the COVID-19
       Inexpensive wearable device that monitors                                                        outbreak,” Janet says.
       sleep patterns and daily exercise.
                                                       online.
                                                                                                                                                                        Competition
                                                       Doing: Sign up for a gardening course,          “Online may become the new normal for everyone,
                                                       a cooking class, or discover photography.        so it’s really important we make sure older                     time!
            INDEPENDENCE                               Take a yoga, karate or dance class.              Australians don’t get left behind.” ●
       Shopping: Supermarkets and most                                                                                                                                  Enter to win one of two free
                                                       Research: Create family trees, research                                                                          1-hour lessons with IT 4 Retirees,
       department stores and retail outlets have       historical events or learn about your
       online platforms on their websites that allow                                                                                                                    valued at $120 (including GST).
                                                       ancestors.
       you to order everything, from your weekly                                                                                                                        Simply send an email to flourish@
       groceries to takeaway meals, homewares,                                                                       Australian Unity is excited to help connect        australianunity.com.au and tell us what
       medical devices, fashion items, sports               SECURITY AND PEACE OF MIND                               our customers virtually and engage online.         it is that you are most interested in
       products and more. Phone the company if         Wearable indoor/outdoor medical alert
                                                                                                                     Find out how you can use your Home Care            doing online, but need assistance with.
       you need help.                                  systems for active older adults and many in-
                                                                                                                     Package or Commonwealth Home Support
                                                                                                                     Programme funding to access a device, get          Terms and conditions: Competition closes 1 February
       Banking: Australian banks of all sizes allow    home emergency call systems are available                                                                        2021. Winners will be notified within two weeks of the
                                                                                                                     connected and become familiar with new
       you to use your computer, laptop, tablet        to keep you safe.                                                                                                competition closing. This prize is not transferable or
                                                                                                                     technology. Visit australianunity.com.au           redeemable for cash.

10   FLOURISH | SUMMER 2020                                                                                                                                                                        S U M M E R 2 0 2 0 | F LO U R I S H   11
Flourish - Australian Unity
TOGETHER

                                                                       With will
                                                                    and wonderment
                                                                        An adventurous attitude and zest for life are keeping this
                                                                         newly published author busy in (so called) retirement
                                I’m a bloke who                                         WORDS   Alegria Alano PHOTOS Matt Beaver
                              believes if you think
                               something, do it.”

                                                         K
                                   KEITH STEVENSON,
                                 AUSTRALIAN UNITY HOME
                                    CARE CUSTOMER
                                                                   eith Stevenson describes himself as many       ‘I’ve got more talent than a Swiss Army knife’,”
                                                                   things: writer, documentary producer,          Keith recalls. A little while later, he got a call
                                                                   illustrator, nature lover – but one thing      back from the agency.
                                                                   he isn’t is a “nearly”.                        The bold letter may have given Keith his start,
                                                         “I’m a bloke who believes if you think something,        but what sent his ideas to great heights was his
                                                         do it. You can be a nearly – ‘I nearly did a trip        ability to recognise the wonderment in all things,
                                                         overseas’, ‘I nearly wrote a book’, ‘I nearly started    a characteristic instilled from a young age.
                                                         a garden’ – I’m of the philosophy of don’t be a          “My grandfather used to walk with me and point
                                                         nearly, do it. Have a go,” Keith says.                   out the wonderment that surrounded me… birds,
                                                         Keith, 87, an Australian Unity Home Care customer        moths, spiders, butterflies. I think I’ve always lived
                                                         who lives in Temora in the Riverina area of New          in wonderment, but was not acutely aware of it,”
                                                         South Wales, says this approach has taken him            he says.
                                                         from working in a Campbell’s chicken farm to             Keith’s keen eye led him to spot opportunities
                                                         starting his own award-winning film company. It          that many others overlooked.
                                                         all started with a good hook, and the gusto to try it.
                                                                                                                  He recalls riding the elevator with the branch
                                                         As a young art school graduate, Keith had his            manager of the Institution of Engineers who
                                                         sights set on a career in advertising. But with little   he’d become friendly with. They spoke about
                                                         experience, he knew he needed to do something            the television shows based around professions
                                                         different. “I was looking for an opportunity, and I      – doctors, lawyers and architects – but never
                                                         wrote a letter [to a prospective employer] that said,    engineers. After a look at how engineering

12   FLOURISH | SUMMER 2020                                                                                                                  S U M M E R 2 0 2 0 | F LO U R I S H   13
Flourish - Australian Unity
TOGETHER

                                                                                                                   with the help of his children and his local library in
                                                                                                                   Temora. Although he admits that self-publishing
                                                                                                                   came with unique challenges, the freedom has been
                                                                                                                   worth it, particularly choosing who he works with.                       PICTURED

                                                                                                                   “I try to keep it among Riverina people… I found a                Keith Stevenson at his
                                                                                                                   local editor… a person to design the inside of the                home in Temora where
                                                                                                                                                                                      he receives cleaning
                                                                                                                   book… my son did the cover… suddenly the creative
                                                                                                                                                                                       services through
                                                                                                                   person controls the medium,” Keith says.                             Australian Unity.

                                                                                                                   Keith, who still lives in his own home, has received
                                                                                                                   help with cleaning from an Australian Unity Home
                                                                                                                   Care Worker for the past three years. He says this
                                                                                                                   support has given him the gift of time to pursue his
                                                                                                                   creative projects and enjoy his surrounds.
                                                                                                                   “It does help me. I lead a wonderful life. I didn’t
                                                                                                                   know all these lovely [services] existed, so I’m
                                                                                                                   doing my best to take advantage of them,” he says.
                                                                                                                   Far from resting on his laurels, Keith is using

                                                                     My grandfather                                the extra time to write a column for the Temora
                                                                                                                   Independent, which is often accompanied by his
                                                                    used to walk with                              illustrations. And he continues to learn, explore
                                                                   me and point out the                            and enjoy – something that he hopes more of his
                                                                                                                   peers will seek out.
     was presented in the media, Keith noted that
                                                                    wonderment that
     they weren’t trying to showcase the beauty                                                                    “I see people who seem to think that you have to
     of engineering.                                                surrounded me.”                                play some sort of role when you’re old. You have
     Keith created the award-winning SBS series The                        KEITH STEVENSON,                        to become stodgy, afraid, careful, cautious, but I
                                                                         AUSTRALIAN UNITY HOME                     think maybe it’s the time to live the other way. It’s
     Elegant Solution, the first documentary by Thought                     CARE CUSTOMER
     Films, a film production company he founded with                                                              a time to be curious, ambitious and fun-loving,”
     a business partner in 1995. It was the beginning                                                              Keith says.
     of a career as a producer that would take Keith all                                                           When asked about where he gets the courage to
     over the world.                                                                                               go against the cage of age, Keith responds with,
     It was during a stint in South Africa in the early                                                            “You’ve got to be taught to be afraid,” quoting
                                                           Clear The Way explores this history through             a line from the South Pacific song, You’ve got to
     2000s that the seed of the story of his new book,
                                                           the eyes of two families torn apart by British          be carefully taught. “I guess I missed out on the
     Clear The Way, was planted. Keith was at the Boer
                                                           repressions in South Africa and the Irish evictions.    ‘being afraid’ lessons; I was too involved
     War Museum of Johannesburg and learned that
                                                           It took Keith two and a half years to write, but he’s   in the wonderful.” ●
     many Americans involved in the war were of Irish
                                                           been immersed in the story for more than 20 years.
     descent and eager to oppose the British.
                                                           When the time came to publish, unsurprisingly, he
     The complex history of South Africa and his own
                                                           decided to do it his way.
     Irish heritage prompted him to learn more about                                                               Clear The Way is available in print or
     British colonial history, Irish evictions and the     Rather than submit the manuscript to a traditional      eBook format from online retailers such
     Irish diaspora of the 1800s.                          publishing house, Keith self-published the novel        as Amazon, Booktopia and Fishpond.

14   FLOURISH | SUMMER 2020                                                                                                                                                 S U M M E R 2 0 2 0 | F LO U R I S H   15
Flourish - Australian Unity
DISCOVER

                                                                                                        Good health is not all about

                 Eat for health
                                                                                                        what is on your plate either.
                                                                                                         It’s important to be out,
                                                                                                             active and social.”

                  Reap the rewards of eating with intention and tailoring
                      nutrition to ageing and specific health needs
                                     WORDS   Leanne Tolra                                            W                hat are good fats? What are bad
                                                                                                                      fats? How do I increase my calcium
                                                                                                                      intake if I don’t eat dairy foods?
                                                                                                                      How much meat is too much?
                                                                                                     The questions around diet for good health are
                                                                                                     endless, particularly when it comes to some of the
                                                                                                     health complications associated with ageing. And
                                                                                                     the answers can often be confusing.
                                                                                                     Shannon Young, a nutritionist at Thr1ve and
                                                                                                     SumoSalad, says the principles behind a good diet
                                                                                                     are simpler than you might think.
                                                                                                     “Whether you have heart disease, high blood
                                                                                                      pressure, diabetes or osteoporosis, there are many
                                                                                                      good diet principles that will help you benefit –
                                                                                                      and most of them will improve your overall health
                                                                                                      and wellbeing,” Shannon says.
                                                                                                     The Australian Dietary Guidelines recommend
                                                                                                     maintaining a healthy body weight, eating a
                                                                                                     wide variety of nutritious foods – that includes
                                                                                                     vegetables of different types and colours, legumes/
                                                                                                     beans, fruit, grains, lean meats, dairy or dairy
                                                                                                     alternatives – and drinking plenty of water.
                                                                                                     “Good health is not all about what is on your plate
                                                                                                      either,” Shannon says. “It’s important to be out,
                                                                                                      active and social – getting some moderate exercise,
                                                                                                      such as going for a walk for at least 20 minutes
                                                                                                      a day and absorbing some morning or afternoon
                                                                                                      sunshine to increase your intake of vitamin D.”

                                                                            Image: iStockphoto.com
                                                                                                     The adage of everything in moderation still holds
                                                                                                     true, too.
                                                                                                     “I find that older people don’t want to be told what
                                                                                                      to eat; they would prefer to have a conversation

16   FLOURISH | SUMMER 2020                                                                                                     S U M M E R 2 0 2 0 | F LO U R I S H   17
DISCOVER

                                           Recipe for
                                            success
                                                                                                                                          The principles
                                                                                                                                          of good health                                   What are                      goods are best and you
                                                                                                                                          are really quite                                 whole foods?
                                                                                                                                                                                                                         can reduce the sugar in
                                                                                                                                                                                                                         most recipes. Answer
                                                                                                                                             simple.”                                       Unprocessed meats,           cravings for sugar with
                                                                                                                                                                                            fruit, vegetables,           a piece of fruit.
                                                                                                                                              SHANNON YOUNG,
                                                                                                                                               NUTRITIONIST                                 grains, pulses, nuts,
                                                                                                                                                                                            seeds and eggs.              What seeds and
                                                                                                                                                                                                                         nuts should I add
                                                                                                                                                                                           What foods                    to my diet?
              Osteoporosis                                          Diabetes                                                                                                               contain good fats?
                                                                                                                                                                                                                         Sprinkle seeds such as
      Osteoporosis causes bones to lose minerals,           Diabetes reduces the body’s ability to                                                                                         Avocado, eggs, nuts,          sesame, linseed and
      which makes them brittle and increases the            maintain healthy levels of glucose in the                                                                                      seeds and oily fish.          chia onto cereals or into
      risk of breaks and fractures.                         blood. This can lead to long and short-term                                                                                                                  salads. Nuts such as
                                                            health complications, including heart                                    about their health and wellbeing and how they         What are                      almonds, walnuts and
      Health check: Bone density scans, vitamin D check.
                                                            disease, kidney damage and blindness.                                    can contribute to that,” Shannon says.                bad fats?                     hazelnuts are a source
        TOP TIPS:                                           Health check: Blood sugar levels,                                                                                              Fried foods, fatty            of good fat and will
                                                                                                                                     “Once they understand that the principles of
      • Eat calcium-rich foods such as dairy products       blood pressure.                                                                                                                meats, some oils              help to balance your
                                                                                                                                      good health are really quite simple, they are                                      cholesterol. Snack on
        (or calcium-fortified dairy alternatives), nuts,                                                                                                                                   and margarine.
        seeds, leafy greens, oily fish (sardines etc),
                                                              TOP TIPS:                                                               willing and able to make simple changes to                                         a small handful.
        bread with calcium-fortified flour.                • Maintain a healthy body weight                                           their diets that can improve their long-term         Are meat and
                                                                                                                                      health outlook.”                                                                   Why should I eat
      • Maintain a healthy body weight and exercise           and increase regular exercise.                                                                                               dairy OK?
                                                                                                                                                                                                                         more pulses?
        regularly – brisk walking, dancing, resistance     • Follow healthy eating guidelines,                                       Shannon says some of the previous health              Eat whole dairy foods
        training or exercises such as squats.                 limit alcohol and avoid smoking.                                       messages around low-fat products and general          such as full-cream milk,      Pulses are a source
                                                                                                                                                                                           yoghurt and cheese in         of protein and contain
                                                                                                                                     advice about lowering cholesterol have left some
                                                                                                                                                                                           moderation, red meat          nutrient-dense fibre.
                                                                                                                                     people feeling confused.
                                                                                                                                                                                           one to two times a week.      Add chickpeas or lentils
                                                                                                                                     “It is correct that too much cholesterol can                                        and different types of
              Heart disease                                        High blood pressure                                                lead to health problems, but your body needs a       How much salt                 dried or canned beans
                                                                                                                                                                                                                         (red kidney beans,
                                                                                                                                      balance of cholesterol (good fats and bad fats) to   should I eat?
      A condition that involves narrowed                   This occurs when the pressure of the blood                                                                                                                    black beans, cannellini
                                                                                                                                      work properly, as it helps to build cell walls and   No more than five
      or blocked arteries, which can lead to a             against the walls of the blood vessels is                                                                                                                     beans) to your soups,
      heart attack, chest pain (angina) or stroke.         elevated. It affects the delivery of blood                                 produce some hormones,” she explains.                grams each day. Look          casseroles and salads.
                                                           to the organs, increasing the risk of stroke.                             “Don’t eliminate meat, eggs and dairy altogether,     for sea salt flakes and
      Health check: Blood tests, blood pressure                                                                                                                                            mineral salts rather than     How do I get
      monitoring, monitor cholesterol.                     Health check: Regular blood pressure                                       but be conscious that you need good cholesterol
                                                           checks, monitor cholesterol.                                               in a much higher proportion. Foods such as nuts,
                                                                                                                                                                                           processed salts that          more calcium?
        TOP TIPS:                                                                                                                                                                          have had the nutrients
                                                                                                                                      legumes, cereal, fruit and vegetables can help       stripped from them.           Increase your intake of
      • Reduce trans (bad) fats by eating meat and           TOP TIPS:                                                                                                                                                   leafy green vegetables
                                                                                                                                      balance your cholesterol levels.” ●
        dairy products in moderation and avoiding          • Use herbs and spices to flavour food,                                                                                         Can I have                    and add nuts and seeds
        deep-fried food, cakes, biscuits and alcohol.        rather than relying on large amounts                                                                                          a bit of sugar?               to your cereal, snacks
                                                                                                                                                                                                                         and salads. Look for
                                                                                                           Images: iStockphoto.com

                                                             of salt.
      • Increase your activity by walking for at least                                                                                                                                     Enjoy sweet treats            breads containing
        20 minutes daily. Consider new activities          • Add wholegrains, fruit and vegetables                                                    Looking for easy and nutritious
                                                                                                                                                                                           once or twice a week.         calcium-fortified flour
        such as swimming, cycling, bowling, rowing           to your diet and reduce trans (bad) fats.                                                food? Turn over to the back page
                                                                                                                                                                                           Homemade baked                and added seeds.
        or dancing.                                                                                                                                   of Flourish for an exciting offer.

18   FLOURISH | SUMMER 2020                                                                                                                                                                                            S U M M E R 2 0 2 0 | F LO U R I S H   19
TOGETHER

                                                THE TWO OF US

                      Beth & Amy
       Amy Avery doesn’t have wings or a halo, but to Australian Unity Home
        Care customer Beth Rudd, she is an angel. For Amy, the connection
       is mutual. She loves her weekly visits to Beth and husband Aubrey at
                    their home in Wallsend, New South Wales
                                  WORDS    Maria Harris ILLUSTRATION Sara Hingle

     BETH: “I wrote in about Amy because Flourish              AMY: “I took over from the previous carer. Beth’s
     asked us to and I thought it was a good thing to do.      always kept a very good house and she takes
     She’s just a gem. So lovely. I call her my angel. She     pride in her home so it’s just a matter of me doing
     comes for two hours every Wednesday and nothing           what she wants. The most important thing is
     is too much trouble for her. One week she vacuums         maximising what she can do herself. We do the
     the house, the next week she dusts, but every week        bed together. Beth likes to do the corners first.
     she cleans the laundry, kitchen and bathroom.
                                                               “It’s person-centred care. You get your care
     “Amy’s been coming to us for three years. She usually      plan, but I’m always striving to help them be as

                                                                                                                                                         Q&A
      arrives at 8am. By 11am the clothesline would be          independent as possible in their own home. Beth
      in shade in winter so she puts the clothes out first      and her husband like the view out to the garden,
      thing. I’ve had two knee replacements and my legs         so with a little bit of Windex I can clean the door
      aren’t too good, but I get around OK with a stick.        and make it nicer for them.
     “She always does any little extra thing I ask of her.     “I have a motto in life from the time I was an aged     What is your                memories of how Beth
      After we had a very bad storm here the water came         care nurse and that’s never leave anyone without                                   and her husband met.
                                                                                                                       favourite thing
      into the back of our place and the sliding doors          them feeling better or happier. I’m a big believer     about each other?           Tea or coffee?
      were filthy and Amy was quite happy to clean them         in ‘laughter is the best medicine’. We have a giggle
      for me.                                                                                                          BETH: Amy is so good        BETH: We have coffee,
                                                                or a laugh and it makes their day. Beth’s husband
                                                                                                                       and she makes us smile.     Amy brings her own drink.
                                                                has a great sense of humour.
     “While she is working, my husband and I have                                                                      AMY: Her desire to be as    AMY: Diet cola.
      coffee, but Amy brings her own drink and puts it in      “I always encourage them to do as much as they          independent as possible.
      the fridge. I always have a piece of fruit cake, plain    can, but not to take unnecessary risks. I bring
                                                                                                                       Conversation topic          Biscuit or snack
      cake or ginger kisses and offer her one.                  in the mail because the ground’s uneven out
                                                                                                                                                   to share
     “In my message to Australian Unity I said, ‘Thank          the front.                                             BETH: Anything really.
                                                                                                                                                   BETH: Cake/Ginger kisses.
      you for adding our names to Amy’s list of                “I’m pretty lucky. I’ve come across hundreds            AMY: The weather,
      customers, we couldn’t wish for a more caring             of wonderful people in my work and Beth is             sometimes shared            AMY: Cake
      carer. God bless Amy.’ And I meant every word.”           another one.” ●

20   FLOURISH | SUMMER 2020                                                                                                                       S U M M E R 2 0 2 0 | F LO U R I S H   21
TO G ET HER

               Thank you notes                                                                                       Susan made us feel so comfortable having
                                                                                                                     her in our home. It is hard to get her to slow
                                                                                                                     down and she is so thorough and sensitive to
                                                                TO
                                                                                                                     our needs. The best thing is that Susan talks

                          Care Workers                                                                               to us and listens, which is most important in
                                                                                                                     this unusual pandemic time. Susan deserves
                                                                                                                     a special thanks.”
                                                                                                                     JIM HOUSDEN

                        To celebrate Aged Care Employee Day, we asked you
                         to tell us why your carer deserved a special thanks.                                                                  Priyanka has been working with me for so long, and she
                             Here are some of the messages we received                                                                         has been such a help. She is always punctual and brings
                                                                                                                                               brightness into my home. Priyanka completes all her tasks
                                                                                                                                               in my home with great care, making my life much easier!
                                                                                                                                               When she comes, she wastes no time, and always knows exactly
                                                                                                                                               what she needs to do. She truly cares for me and is a very
                                                                                                                                               hardworking person! I wish the best for her in her near future.”
                          I would like to praise                                                                                               MANJIT KAUR

                           Julie Priestly on her
                          cheerful and friendly                                                                      I would Iike to give special     I do appreciate my Home Care Worker,              Janine brings the outside
                                                                                                                                                                                                        community into my life
                         manner when delivering                                                                      thanks to three of your          Leanne, who was a great help and faithful
                                                                                                                                                                                                        especially when we were in
                                                                                                                                                      friend for some years before I moved into
                         the meals. It is always a                          PICTURED
                                                                                                                     Home Care Workers.                                                                 lockdown and my contact
                                                                                                                     Susan, who cleans my             my retirement village, plus the six years         with others was minimal.
                           pleasure to see her.”                       (Above) Joy Chaffey;                          house every two weeks            since I came here. We discovered we are           Janine is a fantastic worker
                                         J OY C H A F F E Y,             (right) Manjit Kaur;                        – she is personable, fast,       distantly related, which adds an extra            who never stops and is
                                        MAROUBRA, NSW                  (top right) Jim & Lucy                                                                                                           always willing to help
                                                                                                                     very thorough and always         warmth to our relationship.”
                                                                              Housden.                                                                                                                  with my needs. Janine is
                                                                                                                     has a little yarn first. Then    BESSIE JENNINGS
                                                                                                                                                                                                        interested in what I do day
                                                                                                                     Dianne, who has been                                                               by day and often makes
                                                                                                                     coming to me since I first                                                         suggestions about how
                                                                                                                     engaged Australian Unity’s       Dianne stands out for the skill with which        I can cope better both
                  Junko is my Home Care Worker                         Since Leasa has been coming to clean our      help about 13 years ago.         she balances the professional demands             physically and mentally.
                                                                       home we have been very impressed by her       And recently, Cassandra,         of working in aged care with genuine              She is friendly and treats
           Extraordinaire. Always arriving with a                                                                                                                                                       me with respect. When
                                                                       work ethic, efficiency and willingness to     who says she loves taking        friendliness. She is conscientious and simply
       smile, and then putting in 110 per cent on                      perform any task we ask of her. All this is                                    very helpful, no matter what the required task    Janine leaves, my house is
                                                                                                                     me shopping as she learns                                                          immaculate, my spirits are
       the household chores that I can no longer                       carried out in a cheerful, pleasant manner,                                    is. Dianne is reassuring when I forget things,
                                                                                                                     so much from me.”                and she is alert, noticing when I am tiring.      lifted and my depression
       manage. At the end of her visit, the house                      and we really look forward to her visits.
                                                                                                                     FA E P O W E R                   Dianne is intelligent, capable, efficient and     reduced and I have a
                                                                       She is a lovely, caring lady and a credit                                                                                        more positive attitude
      is evident that Junko is the Boss of Clean &                     to Australian Unity.”
                                                                                                                                                      effective in her work ... and she is very kind,
                                                                                                                                                      with lots of empathy as well. ”                   in general.”
                    Shine – long may she reign.”
                                                                       B A R RY PA L M E R
                                                                                                                                                      D R M A RY D AY                                   PAT M C K AY
                                                        M. BERGSTROM

22   F LO U RI S H | S U M M E R 2020                                                                                                                                                                   S U M M E R 2020 | F LO U R I S H   23
TOGETHER

                                                                                         The strength
                                                                                         of Indigenous
                                                                                          connections
                                                                                         Keeping cultural connections strong is fundamental
                                                                                           to these three Australian Unity team members,
                                                                                             who discuss how their Indigenous heritage
                                                                                                 has shaped their approach to care

                                                                                                             WORDS    Beth Wallace
                                                                                                         ILLUSTRATIONS     Sara Hingle

                                                                                               W
                                                                                                                 hen you’re raised according to
                                                                                                                 a well-defined set of customs
                                                                                                                 and beliefs, they often stay with
                                                                                                                 you throughout adulthood –
                                                                                                                 influencing the way you live, the
                                                                                               relationships you have and your place within the
                                                                                               community. Such is the case for Gambirra Illume,
                                                                                               a Yolngu woman of the Gumatj clan in north-
     Caring for country and                                                                    east Arnhem Land in the Northern Territory, who

     caring for its people is a                                   PICTURED
                                                                                               works as an Indigenous mental health coach at
                                                                                               Australian Unity.
     cultural obligation and                                (From left to right) Kelly         “Yolngu people are taught about relationships and
     has shaped who I am.”                                 Bashford, Gambirra Illume
                                                              and Louise Heydon.
                                                                                               connections to country and other living beings at a
     GAMBIRRA ILLUME,                                                                          very young age,” Gambirra says. “Caring for country
     I N D I G E N O U S M E N TA L H E A LT H C O A C H                                       and caring for its people is a cultural obligation and
                                                                                               has shaped who I am.”

24   FLOURISH | SUMMER 2020                                                                                                          S U M M E R 2 0 2 0 | F LO U R I S H   25
TOGETHER

                                                                                                                                                      Celebrating NAIDOC Week
                                                                                                                                                      Each year, NAIDOC Week celebrates the history, culture and
                                                                                                                                                      achievements of Aboriginal and Torres Strait Islander people.
                                                                                                                                                      Despite the date change of this year’s event from July to November
     Aboriginal and Torres Strait Islander cultures             Building trust
                                                                                                                                                      due to COVID-19-related restrictions, a series of community events
     have adapted dramatically to accommodate all               Healing Minds is one of many Indigenous
     that has been introduced into Australia since
                                                                                                                                                      was held across the country, with the theme Always Was, Always
                                                                programs that Australian Unity delivers. The
     colonisation. Consequently, Gambirra says                  organisation’s Indigenous Services Team, which
                                                                                                                                                      Will Be. The theme recognised that First Nations people have
     adaptation, understanding and being aware of               includes 300 Aboriginal staff members, also                                           occupied and cared for this continent for more than 65,000 years.
     complex needs is another significant component of          provides home and community services, such as                                         To find out more, visit naidoc.org.au
     her cultural obligations.                                  cleaning and gardening, transportation, nursing
     Now based on New South Wales’ Central Coast,               and wellbeing support.
     Gambirra is passionate about creating                               Louise Heydon has been part of the
     tailored care services for First                                         Indigenous Services Team since
     Nations people, who she explains                                             2016, working out of the           they’re accustomed to family and community                One of the most positive aspects of her work
     have a holistic view of health.                                                Coonabarabran branch             assistance, or because they’re wary of mainstream         has been her involvement in a centre-based day
     “Our mob connect to health           There has to be a                           in New South Wales as          organisations due to past negative experiences.           care program, which brings community Elders
     and wellbeing spiritually,
     culturally, socially,
                                           lot of respect for                           a quality assessor for
                                                                                         Independent and Assisted
                                                                                                                     “Sometimes it can take a couple of visits to get to
                                                                                                                                                                               together for arts and crafts classes, bingo or a
                                                                                                                                                                               shared meal.
     physically and                      our customers and                                Living. Originally from
                                                                                                                     know a person and form a relationship with them,”
                                                                                                                     Louise says. “There has to be a lot of respect for our    “Sharing is very important in our culture,” she
     emotionally. Mental
                                          their culture, and                               Sydney, Louise is a
                                                                                                                     customers and their culture, and mindfulness of           says. “We share food and sit around and talk
     health issues can                                                                     Dunghutti woman,
     arise when there is an              mindfulness of what                               whose traditional lands
                                                                                                                     what their people have gone through.”                     about things that are happening in our lives.”
     imbalance or problem in              their people have                                are in the state’s New    Positive interactions with culturally sensitive           Each Indigenous Services branch offers different
     any of these areas.”
                                            gone through.”                                England region.            care can have a flow-on effect throughout the
                                                                                                                     community. Louise highlights the case of several
                                                                                                                                                                               opportunities for community members to
                                                                                                                                                                               connect in this way – everything from fishing
     She works with Healing                                                              When she was growing
                                                   LO U I S E H E Y D O N ,                                          local Elders whose wellbeing has significantly            trips to yarn ups. During the COVID-19 pandemic,
     Minds, a new program                       QUALITY ASSESSOR FOR                    up, Louise’s Aboriginal
     from Australian Unity’s                        INDEPENDENT                       cultural heritage wasn’t       improved since they received support services. “That      some branches have initiated online events, such
     Indigenous Services. Healing                AND ASSISTED LIVING                                                 then filters down to the younger ones in the family,      as social activities and wellbeing checks, while
                                                                                    acknowledged; at the time,
     Minds offers confidential phone-                                                                                who can see there’s been a change,” she adds.             others have launched food delivery services to
                                                                                 it was considered shameful
     based coaching for mental and                                                                                                                                             temporarily replace communal meals.
                                                                             and something to be suppressed.         Community connections
     emotional wellbeing. It’s designed for –                          Reconnecting with her mob as an adult                                                                   “Whatever the needs are in the community,
                                                                                                                     Like Gambirra and Louise, Sydney-based
     and delivered by – Indigenous people.                      and working with Indigenous customers have                                                                     we work out how we can meet them,”
                                                                                                                     Indigenous Services Coordinator Kelly Bashford
     “We listen and talk with our customers about               highlighted the vulnerabilities of her people.       is dedicated to helping Indigenous communities.           Kelly says. ●
     their main worry; they learn more about how                “It allows me to see the disparities between         A Yuin woman of the south coast of New South
     anxiety and depression can impact on their lives,”         non-Indigenous and Indigenous people in our          Wales, where her people are the traditional owners
     Gambirra says.                                             communities,” she says. “It’s made me really         of land known as Wallaga Lake, Kelly’s approach
                                                                appreciate and sit and listen and learn and          to care starts with asking customers about their                         Contact the Healing Minds team on
     “We assist in self-care, independence, discovery                                                                                                                                         1800 810 255 (Mon to Fri 8:30am–
                                                                understand why there are differences and what        mob’s background and where they’re from.
     and empowerment towards their mental                                                                                                                                                     4:30pm). Find out more about Australian
     wellbeing needs. We can also assist in accessing           those differences are.”                              Kelly draws inspiration from her grandmother,                            Unity’s Indigenous Services by visiting
     local services and agencies that can be used for           Louise has found some Indigenous customers           who was instrumental in fighting for the rights                          australianunity.com.au
     additional support.”                                       are reluctant to seek support, either because        of Aboriginal people to access support services.

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DISCOVER

                                                                                                                                              confusing world of My Aged Care – the portal for
                                                                                                                                              accessing government-funded aged care services.
                                                   WITH YOU

                           every step of
                                                                                                                                              Donna says that older people and their families
                                                                                                                                              can be confused by the communication process or
                                                                                                                                              daunted by the application criteria.

                             the way
                                                                                                                                              “My Aged Care rings a customer twice.
                                                                                                                                              Unfortunately, if they don’t answer, the file is
                                                                                                                                              closed,” Donna warns.
                                                                                                                                              Mobility or hearing issues can prevent older people
                                                                                                                                              from getting to the phone, which can result in a
                                                                                                                                              closed file with no explanation.
                                                                                                                                              Donna and the Australian Unity Advisory Service
                                                                                                                                              Team serve as the intermediaries between
                                                                                                                                              customers and My Aged Care – following up on
                                                                                                                                              phone calls and paperwork and acting as the
                                                                                                                                              sounding board for any questions.
                                                                                                                                                                                                       ...a Home Care Package
           Australian Unity’s advisory service can support people to navigate                                                                 She says elderly couples often don’t realise that they
                                                                                                                                                                                                       is designed for each
         the intricacies of the My Aged Care system and access more services                                                                  could each be entitled to a Home Care Package. “They     individual person”
                                                                                                                                              think, ‘we’re not eligible because our household
                                                                                                                                                                                                       D O N N A L AV E RT Y,
                                             WORDS    Georgia Lejeune                                                                         is getting this help’,” she says. “But a Home Care       A U S T R A L I A N U N I T Y LO C A L PA RT N E R S H I P S P E C I A L I S T

     U
                                                                                                                                              Package is designed for each individual person.
                                                                                                                                              “In Joy and Barry’s case, Joy was getting some
                 ntil recently, Australian Unity Home       for about five minutes and I’m exhausted.”                                        domestic assistance, but Barry wasn’t getting            (ACAT) assessment – which is how the government
                 Care customers Elaine “Joy” Rapp and                                                                                         anything at all.”                                        assesses an individual’s level of required care. The
                                                            The presentation was delivered by Donna Laverty,
                 her husband Barry thought they were                                                                                                                                                   process can sometimes require patience as there
                                                            Local Partnership Specialist at Australian Unity,                                 Barry, who is deaf, was eligible for a level two
                 making the most of her Commonwealth                                                                                                                                                   are varied wait times for an ACAT assessment,
                                                            who is part of Australian Unity’s new advisory                                    Home Care Package in his own right. This means
                 Home Support Programme (CHSP).                                                                                                                                                        and then another wait for final approval.
                                                            service, launched in February 2019. The service                                   that, together, the couple can receive domestic
     But when the couple, both in their 70s, attended
                                                            assists older Australians to understand what level of                             assistance, help with shopping, social support and       Donna encourages anyone who might need more
     a presentation at their retirement community in
                                                            care they could be eligible for through My Aged Care.                             some home modifications – such as handrails.             support to get in touch. Members of the advisory
     Goonellabah in New South Wales, they discovered
                                                            Joy contacted Donna after the presentation and                                                                                             team regularly present at retirement villages
     more support was available.                                                                                                              Joy and Barry have both received approval for their
                                                            they organised a meeting. “She was very good and                                                                                           and community events to explain the process
                                                                                                                                              level two Home Care Packages – although they are
     Joy, who suffered a bad bout of pneumonia three                                                                                                                                                   – including organisations not affiliated with
                                                            outlined everything that was available to people                                  waiting to be assigned – but Joy says she wouldn’t
     years ago and sought Australian Unity’s support                                                                                                                                                   Australian Unity. ●
                                                            when they get older,” Joy says.                                                   have been able to navigate the application process
     for fortnightly subsidised cleaning through a
                                                            During non-COVID times, Donna regularly presents                                  without Donna’s assistance.
     CHSP, discovered that she and Barry might be
     eligible for a Home Care Package, which offered        at retirement villages and community events in                                    “I think she makes it all easier because she’s dealing
     additional services.                                   northern New South Wales. “We run an interactive                                  with older people so much that she knows what to                           To organise a presentation at your retirement
                                                                                                                    Images: istockphoto.com

                                                            session and explain how people can access My Aged                                 say. I think she’s quite good at it really,” Joy says.                     village or community event call 1300 605 411.
     “I used to be able to do everything and since I had                                                                                                                                                                 Alternatively, if you or your friends would
                                                            Care to get more help in their home,” Donna says.
     this pneumonia, I can’t breathe properly,” Joy says.                                                                                     Once customers have contacted My Aged Care,                                like to talk to someone over the phone, call
     “I’m on three puffers a day and I also have a heart    To be eligible for aged care assistance at any level,                             Donna and the advisory team can provide support                            1300 160 170.
     condition. I can do things, but I can only do them     older Australians must first traverse the often-                                  in organising an Aged Care Assessment Team

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TO G ET HER

                         A colourful life
                 Talent and creativity have shaped the life of this Estonian-born
                  artist since her family’s escape from Europe in World War II
                                        WORDS   Leanne Tolra ILLUSTRATION Sara Hingle

     M             erle Lester draws every day. “It’s part
                   hobby and part therapy. I’ve been
                   doing it since I was seven,” she says
                   from her home in Kurrajong Heights
     near the Blue Mountains in New South Wales.
     The artist, retired secondary school art teacher and
                                                                “Their first choice was to go to Sweden, but gold
                                                                was required as payment, so my mother, Vaike,
                                                                decided to travel on a Red Cross ship to Germany.
                                                                “The ship was bombed, my mother spent three
                                                                hours and my father spent 14 hours in the icy Baltic
                                                                Sea. Very, very few people survived this ordeal.”
     Australian Unity Home Care customer has inspired
                                                                The Wiitpom family spent three years in a refugee
     students since she began teaching at Narrabri High
                                                                camp in Germany, where Merle was born in 1945.
     School in the state’s north west in 1969. She retired
                                                                They emigrated to Sydney by ship in 1949.
     in 2000 after 16 years at Hawkesbury High School.
                                                                “When we first arrived, we lived in refugee camps.
     Gardening has been another lifelong passion and,
     though it’s getting harder now, Merle, 75, and
                                                                My mother became a housekeeper for a manager               It was the most
     Barry, 78, her husband of 51 years, still take pride
                                                                at Colgate-Palmolive and we lived in a flat in
                                                                Balmain. We later moved to Strathfield before my
                                                                                                                       wonderful experience
     in their 1.6-hectare garden.
                                                                father built our house in Rydalmere.                     to see young people
     A lucky escape                                             “My parents intended to return to their own            flourish and be able to
     Merle’s life story, starting with her family’s             country, but this was not to be as the Russians          give them a lifelong
     wartime escape from Europe during World War II,            took occupation of Estonia after the war.”
     is almost as colourful as her vibrant artwork and                                                                  appreciation of art.”
     her bountiful garden.                                      Growing up “different”
                                                                                                                                       MERLE LESTER,
                                                                “The family stories of war upset me greatly as a           AUSTRALIAN UNITY HOME CARE
     Her parents fled Estonia in 1944 as the Russians
                                                                child, as did being different. People had no idea      C U S T O M E R A N D F O R M E R S E C O N D A RY
     were invading the country. Her mother was 21 and                                                                             S C H O O L A RT T E A C H E R
                                                                where Estonia was and our surname was difficult
     her father was 33.
                                                                because of the double ‘i’,” Merle says. Merle
     “They never saw their parents or relatives again,”         attended Strathfield Girls High School from
     Merle says.                                                the age of 12 and was awarded a scholarship to

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TO G ET HER

                                                                  The ship was bombed, my mother spent three hours
                                                                  and my father spent 14 hours in the icy Baltic Sea.”
                                                                  MERLE LESTER,
                                                                  A U S T R A L I A N U N I T Y H O M E C A R E C U S T O M E R A N D F O R M E R S E C O N D A RY S C H O O L A RT T E A C H E R

                                                                  become an art teacher in 1963. “In 1964 my family                                  flower arranging and have worked in a local
                                                                  moved to Beecroft, where my father again built                                     restaurant creating small flower arrangements
                                                                  our home. I only lived there for three years before                                in vases for the past four years,” she says.
                                                                  meeting Barry Lester.”
                                                                                                                                                     Barry and Merle designed their own home on
                                                                  Barry and Merle bought their four-hectare                                          their Kurrajong Heights property in 1978 and
                                                                  property, which they named The Grove, at                                           spent many years creating their garden, which
                                                                  Kurrajong Heights in 1969, intending to create a                                   was awarded grand champion prize in the 2009
                                                                  flower farm. Barry worked in the printing industry                                 Hawkesbury Spring Garden Competition.
                                             PICTURED             and, at the time, Merle was teaching at Enmore
                                                                  Boys High School.
                                                                                                                                                     A special friendship
                                         (Left) Merle and her
                                                                                                                                                     Two years after she retired, Merle suffered a
                                         parents emigrate to      Of her long teaching career, she says: “It was
                                        Sydney in 1949; (right)                                                                                      stroke and doctors discovered a hole in her heart.
                                         a secondary school
                                                                  the most wonderful experience to see young                                         She also contracted a virus a few years ago,
                                             art teacher.         people flourish and be able to give them a lifelong                                which has affected her balance.
                                                                  appreciation of art.”
                                                                                                                                                     Jeanine Smith has been Merle’s Australian Unity
                                                                  A family of her own                                                                Home Care Worker for four years and says she
                                                                  In 1974 Merle and Barry sold a 1.6-hectare                                         admires her independent and creative spirit.
                                                                  section of their property and headed overseas as
                                                                                                                                                     “Jeanine is a caring and wonderful human
                                                                  backpackers. “Backpacking was a new concept
                                                                                                                                                     being,” Merle says in return. “She comes to our
                                                                  then,” she says.
                                                                                                                                                     home fortnightly to clean the bathroom and
                                                                  “We travelled overland to Darwin, then East Timor,                                 wash and vacuum the floors. She is a wonderful
                                                                  Bali and through Asia to Thailand. We intended to                                  listener and communicator and I have told
                                                                  travel to India, but I discovered I was pregnant, so                               her she would make an excellent counsellor or
                                                                  we went to London, made a quick bus tour around                                    psychologist.”
                                                                  Europe and headed home.”
                                                                                                                                                     Merle and Barry have two children, Isabel and
                                                                  Merle has no knowledge of any relatives on her                                     Leon. Isabel is an interior and landscape designer
                                                                  mother’s side, though there is “a huge tribe” on her                               who lives in nearby Bilpin with her children
                                                                  father’s side. “Barry and I visited Tallinn in 2005                                Oskar, 12, and Annika, 10, while Leon is an actor
                                                                  and I saw where my mother lived and where her                                      and artist who lives in Sydney.
                                                                  parents had owned a wholesale flower shop in the
                                                                                                                                                     “Barry, who now has slight memory loss, was a
                                                                  heart of the Estonian capital.
                                                                                                                                                     keen photographer,” Merle says. “We were both
                                                                  “My grandmother made wreaths and I believe                                         a bit artistic, so I guess some of their talent must
                                                                  this is where my love of flowers comes from. I love                                have come from us.” ●

32   F LO U RI S H | S U M M E R 2020                                                                                                                                                       S U M M E R 2020 | F LO U R I S H   33
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