WANTED: EAGER BEAVERS - RENAISSANCE HOTEL April 28-30, 2018 Austin, TX Texasunites.com - Texas Unites for Animals

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WANTED: EAGER BEAVERS - RENAISSANCE HOTEL April 28-30, 2018 Austin, TX Texasunites.com - Texas Unites for Animals
WANTED: EAGER BEAVERS
           Save the date for Texas’ premier animal welfare conference!
           We’re celebrating our 10th anniversary & proving things
                               get better with age!

                    April 28-30, 2018
                       Austin, TX
                   RENAISSANCE HOTEL

                        Texasunites.com
WANTED: EAGER BEAVERS - RENAISSANCE HOTEL April 28-30, 2018 Austin, TX Texasunites.com - Texas Unites for Animals
Our Sponsors

                                                                               A Division of TriStar Metals, Inc

                                               Also Exhibiting:
                  Adopt-a-Pet.com                                                                 Mason Company
                     AEM Gallery                                                             Professional Programs, Inc.
                     AKC Reunite                                                                      Shor-line
Association of Professional Humane Educators (APHE)                                          Suburban Surgical Co., Inc.
                   Bailing Out Benji                                                      Texas Foundation for Animal Care
             Best Friends Animal Society                                                 Texas Humane Legislation Network
                  C. Specialties, Inc.                                                 TICA-The International Cat Association
                Emancipet New School

 PARTNER WITH US FOR THE 2019 CONFERENCE!
                       Sponsor, exhibitor, and advertising opportunities available at www.texasunites.com
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WANTED: EAGER BEAVERS - RENAISSANCE HOTEL April 28-30, 2018 Austin, TX Texasunites.com - Texas Unites for Animals
OVERVIEW
workshops
Texas Unites for Animals 2019 includes 65 workshops in eight tracks:
• Health & Behavior
• Placement & Shelter Programs
• Field Services & Investigations
• Marketing & Outreach
• Management & Team Building
• Rescue & Advocacy
• Shelter Medicine (Limited Registration for DVM's & LVT's)
• Executive Leadership (Limited Registration for CEO's, Executive Directors, Senior Leadership, and Board Members)

CEUs
Texas Unites for Animals offers the following continuing education credit opportunities:
• The Texas Department of State Health Services (DSHS) has approved all general conference workshops for CE credit for ACOs, up to a maximum of 15.5 hours per
     Officer. ACO's attending the Shelter Medicine Track on April 27, 2019 are approved for 8 hours.
• The Texas Board of Veterinary Medical Examiners (TBVME) - selected workshops for a total of 17 hours per individual Veterinarian or Licensed Veterinary Technician.
     *Approval Pending
• The Association for Animal Welfare Advancement (AAWA) has approved all conference courses for Certified Animal Welfare Administrator continuing education credits.

Hotel Reservations
Texas Unites for Animals 2019 will be held at the Renaissance Austin Hotel in Austin, Texas. This pet-friendly hotel offers beautiful indoor and outdoor spaces to enjoy when
conference sessions aren’t in place. To reserve your room, call 1-800-468-3571 or visit www.texasunites.com/travel-info for our unique reservation link. The special Texas
Unites for Animals room rate is $179 per night, while they last, and must be reserved by March 28, 2019. Please refer to “Texas Unites for Animals” when booking your
reservation. Additional travel and overflow hotel information is available at www.texasunites.com.

MEALS
Your registration fee includes a daily continental breakfast, lunch, and drinks/refreshments at evening receptions.

Networking & Social Events
Friday, April 26th 6:00 - 8:00 p.m.
Arrive early, check-in to the hotel, and get a first look at the exhibit hall. The Welcome Reception is a great opportunity to mingle with your colleagues, greet our wonderful
sponsors and exhibitors, and enjoy the cash bar and door prizes. We can't wait to open the doors!

Saturday, April 27th 5:30 - 7:30 p.m.
Join us for a fun filled Networking Night with games and prizes! We’ll have complimentary appetizers and a cash bar, so join us in the Rio Grande Exhibit Hall to have fun
and meet others in the animal welfare community.

Sunday, April 28th 8:00 - 10:00 p.m.
You won't be ready to leave on this last night of the conference! Come relax at the Knotty Deck & Bar Social to complete your conference experience. This casual, come and
go (or come and STAY!) gathering is a great chance to catch up with old friends, meet some new ones, and unwind after a full weekend.

Exhibit Hall
The Exhibit Hall will be open throughout the conference, providing you many opportunities to check out all of the exhibitors and participate in several contests and raffles!

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WANTED: EAGER BEAVERS - RENAISSANCE HOTEL April 28-30, 2018 Austin, TX Texasunites.com - Texas Unites for Animals
SPECIAL GIFT!
 All conference registrations include
annual membership to Texas Unites!

• Membership includes:
  • Free admission to any year-round trainings            • Access to our Facebook Community Page
  • Inclusion in our Texas Unites email updates           • Membership gift
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WANTED: EAGER BEAVERS - RENAISSANCE HOTEL April 28-30, 2018 Austin, TX Texasunites.com - Texas Unites for Animals
Schedule
                                                                                             2 to 3:30 p.m.          Workshops
Friday, April 26                                                                             7           Getting Back to the Basics - Prioritizing Quality of Life
                                                                                             8           Programs for People, Impact for Pets
2 to 8 p.m. Conference Registration
                                                                                             9           Beagley Blonde - Legal Myths in Animal Welfare
                                                                                             10          Creating Impactful Results with a PetSmart Charities Partnership
6 to 8 p.m. Welcome Reception / Exhibit Hall Open!
                                                                                             11          How We Doubled in Size and Maintained Our Culture of Care
                                                                                             12          Discover the Hidden Power of 'Thank You'

SAturday, April 27                                                                           2:15 p.m. to 3:45 p.m. Workshop
*See Page 7 for SHELTER MEDICINE TRACK Single Day Schedule
                                                                                             V4          Trends, Tools, and Hot Topics: Updates on Canine Heartworm Management -
                                                                                                         part 1 (Limited Registration - Shelter Medicine Track)
7 a.m. to 4 p.m.       Conference Registration
                                                                                             3:30 to 4 p.m.         Break / Exhibit Hall
7:30 to 8:30 a.m.      Breakfast
                                                                                             4 to 5:30 p.m.            Workshops
8 a.m. to 9:30 a.m. Workshop
                                                                                             13          Enrichment Versus Behavior
V1          Pharmacological and Non-pharmacological Behavioral Interventions for Shelter
                                                                                             14          It's Raining Kittens - How to Navigate the Storm [with like minded partners]
            Use (Limited Registration - Shelter Medicine Track)
                                                                                             15          Resiliency and Courage - The Training We Should Have Had From The Start
                                                                                             16          Fundraising for your Municipal Shelter? YES!
8:30 to 10 a.m.         Opening Session - Building a Culture of Care
                                                                                             17          Inward Alliance: Creating Coalitions Within Your Organization
      Gary Weitzman, DVM, MPH, CAWA, President and CEO, San Diego Humane Society
                                                                                             18          It Takes a Village to Save our Animals
                  Brett M. Cooper, President, Integris Performance Advisors
                                                                                             V5          Trends, Tools, and Hot Topics: Updates on Canine Heartworm Management -
            Katherine Shenar, Executive Vice President, San Diego Humane Society
                                                                                                         part 2 (Limited Registration - Shelter Medicine Track)

9:45 to 11:45 a.m.    Workshop
                                                                                             5:30 to 7:30 p.m.      Networking Night / Exhibit Hall
V2          Polytrauma: More Than Broken Bones (Limited Registration - Shelter Medicine
            Track)

10 to 11 a.m.          Break / Exhibit Hall
                                                                                             Sunday, April 28
                                                                                             *See Page 8 for EXECUTIVE LEADERSHIP TRACK Single Day Schedule

11 a.m. to 12:30 p.m. Workshops
                                                                                             7:30 to 8:30 a.m.      Breakfast / Exhibit Hall
1           Best Practices - Fulfilled through the Five Freedoms
2           Who Let The Dogs Out? You Did! Canine Field Trip & Short Term Foster Programs
                                                                                             8:30 to 10 a.m.         Workshops
            That Promote Adoptions and Community Engagement
                                                                                             19          Healthier Animals from Intake to Adoption
3           Under The Dome - What bills can help or hurt animals in 2019 Texas Legislative
                                                                                             20          Keeping them Home: A New and Innovative Alternative to Owner Surrender
            Session, and how you can help!
                                                                                             21          FTO for the ACO: Training the Trainer
4           Time for Education! Building, Growing, & Sustaining a Successful Humane
                                                                                             22          Taming the Beast: Crisis Communication for Animal Agencies Gone Wild!
            Education Initiative
                                                                                             23          Refurbishing and Remodeling Animal Housing Facilities
5           We're All in this Together! Common Challenges and Solutions
                                                                                             24          Help PEOPLE Care for Animals - Pet Food-Banking and Other Services with
6           Risk Management in a Volunteer Program
                                                                                                         DaisyCares
                                                                                             L1          How to get Sponsors Sponsoring and Donors Donating – The Association
11:45 a.m. - 2 p.m. Workshop/Lunch - Shelter Medicine Track
                                                                                                         Leadership Series (Limited Registration - Exec. Leadership Track)
V3          Teamwork: How animal welfare agencies, law enforcement, and legal
            professionals work together to successfully investigate and prosecute animal
                                                                                             10 to 10:30 a.m.       Break / Exhibit Hall
            crimes (Limited Registration - Shelter Medicine Track)

12:30 to 2 p.m.        Lunch

1 to 2 p.m.		          Exhibit Hall

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WANTED: EAGER BEAVERS - RENAISSANCE HOTEL April 28-30, 2018 Austin, TX Texasunites.com - Texas Unites for Animals
Schedule
Sunday, April 28 (continued)                                                                    Monday, April 29
10:30 a.m. to 12 p.m. Workshops                                                                 7:30 to 8:30 a.m.       Breakfast
25          How to Make Euthansia a Humane Death
26          Communications in a Changing World: And How that Affects Your Volunteer             8:30 to 10 a.m.          Workshops
            Program                                                                             43          Reactive Dogs - Changing behavior isn't easy, but using scientific principles it
27          Wild Neighbors: Is your response to wildlife working against you, your 		                       can be simple.
            community, and your mission?                                                        44          Get Them Adopted - Outside the Shelter
28          Customer Service for Animal Welfare Professionals                                   45          When Good Dogs Go Bad
29          Who's the Boss? Who Cares!                                                          46          Break Through the Barking: How to Create a Successful Social Media Strategy
30          Reaching the "Unadoptable" with TTouch!                                             47          Increasing Adoption through Managing your Average Length of Stay
L2          Shelter Data: an Underutilized Resource – The Association Leadership Series         48          Win, Win, Win-WIN!: Positive Partnerships for Shelters, Rescues, Veterinary
            (Limited Registration - Exec. Leadership Track)                                                 Clinics - and Animals!

12 to 2 p.m.            Lunch/Exhibit Hall - Final Opportunity to Visit!                        10 to 10:30 a.m.        Break

2 to 3:30 p.m.          Workshops                                                               10:30 a.m. to 12 p.m. Workshops
31          Canine Communication - A guide to understanding how dogs communicate to             49          The Association Veterinary Care in a Shelter Setting Best Practice
            each other and how they interpret the body language of people.                      50          Yes! Volunteers CAN Do That! - Engaging Volunteers Beyond Basic Animal Care
32          Second Chances: Transforming the Lives of the Two-Legged and Four-Legged            51          How to Start an Animal Cruelty Task Force
            Kind                                                                                52          Teaching to Transform: Engagement and Education to Change Communities
33          No More Horsin’ Around: Best Practices for Investigation and Prosecution of         53          Your Data Counts!
            Equine Cruelty Cases                                                                54          Are Cats the Underdogs?
34          The Cruelty Connection: Introducing The Link to Student Audiences
35          Why Title & Authority Matter Less Than You Think                                    12 to 12:30 p.m.        Closing Ceremony & Raffle
36          Fabulous Foster Programs
L4          Management by Walking Around (part 1) - The Association Leadership Series
            (Limited Registration - Exec. Leadership Track)
		                                                                                                                               * Bonus Event *
3:30 to 4 p.m.          Break                                                                                                    animal law Day
                                                                                                               hosted by Texas Humane Legislation Network (THLN)
4:30 to 5:30 p.m.        Workshops
37          Canine Communication - A guide to understanding how dogs communicate to                                             Friday, April 26
            each other and how they interpret the body language of people.
38          What to Expect When Expecting... Seniors!                                                     Come to Texas Unites a day early and learn more about laws, regulations
39          Chip Chip Hooray: Microchip Licensing to Boost Your RTOS and Your Reputation                      and court decisions dealing with legal issues involving animals.
40          Vet Care for All: Small Steps to Make a Big Impact for People and Pets in Poverty             Registration info for this one day event, hosted by THLN, is coming soon!
41          Shelter safety: Unexpected just happened, what do you do?
42          TNR: Science vs. Advocacy
L5          Management by Walking Around (part 2) - The Association Leadership Series
            (Limited Registration - Exec. Leadership Track)

8 to 10 p.m.            Knotty Deck & Bar Social

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WANTED: EAGER BEAVERS - RENAISSANCE HOTEL April 28-30, 2018 Austin, TX Texasunites.com - Texas Unites for Animals
Schedule
   Shelter Medicine Track
   SINGLE DAY, LIMITED REGISTRATION FOR DVMS AND LVTS

   Friday, April 26
   2 to 8 p.m.				                              Conference Registration

   6 to 8 p.m.				                              Welcome Reception / Exhibit Hall Open!

   Saturday, April 27
   7:30 to 8 a.m. 			                           Check-In and Breakfast

   8 to 9:30 a.m. 			 Pharmacological and Non-pharmacological Behavioral Interventions for Shelter Use
   				Valarie Vaughn Tynes, DVM, Veterinary Services Specialist, Ceva Animal Health

   9:30 to 9:45 a.m.			                         Break

   9:45 to 11:45 a.m.			 Polytrauma: More Than Broken Bones
   				Justin Heinz, DVM, DACVECC, Clinical Assistant Professor, Emergency and Critical Care, Small Animal Clinical Sciences,
   				Texas A&M University

   11:45 a.m. to 12:00 p.m.		                   Break

   12:00 to 2 p.m.			 Lunch and Panel Discussion - Teamwork: How animal welfare agencies, law enforcement, and legal professionals work
   				               together to successfully investigate and prosecute animal crimes
   				Deputy Darlene Chandler, Harris County Constable Precinct One Animal Cruelty Division
   				               Dr. Amy Crum, Houston SPCA
   				               Sargent Kaitlin Loewen, Harris County Constable Precinct One Animal Cruelty Division
   				               Elizabeth Pearlman, DVM, Forensic Veterinarian ASPCA
   				               Whitney Rasberry, Assistant DA, Harris County District Attorney’s Office
   				Rick Wall, DVM

   2 to 2:15 p.m.			                            Break

   2:15 to 3:45 p.m.			 Trends, Tools, and Hot Topics: Updates on Canine Heartworm Management – Part 1
   				Brian A. DiGangi, DVM, MS, Senior Director, Shelter Medicine, ASPCA

   3:45 to 4 p.m.			                            Break

   4 to 5:30 p.m.			 Trends, Tools, and Hot Topics: Updates on Canine Heartworm Management – Part 2
   				Brian A. DiGangi, DVM, MS, Senior Director, Shelter Medicine, ASPCA

   5:30 to 7:30 p.m.			                         Networking Night / Exhibit Hall

                    Stay for the weekend!
            CE credit through TBVME is offered each day of the
    Texas Unites for Animals Conference for a total of 17 credit hours
     (approval pending). DVMs and LVTs are encouraged to register
for the full, three day conference to take part in the general conference
  workshops and activities on Sunday, April 28 and Monday, April 29.
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WANTED: EAGER BEAVERS - RENAISSANCE HOTEL April 28-30, 2018 Austin, TX Texasunites.com - Texas Unites for Animals
Schedule
Executive Leadership Track
SINGLE DAY, LIMITED REGISTRATION FOR CEO's, EXEC. DIRECTORS, SENIOR LEADERSHIP AND BOARD MEMBERS

Saturday, April 27
7 a.m. to 4 p.m.			                 Conference Registration

5:30 to 7:30 p.m.			                Networking Night / Exhibit Hall

Sunday, April 28
7:30 to 8:30 a.m. 			               Check-In and Breakfast

8:30 to 10 a.m.			 How to get Sponsors Sponsoring and Donors Donating – The Association Leadership Series
				Tom Tholen, Senior Vice President, Marketing and Development, The Association for Animal Welfare Advancement

10 to 10:30 a.m.			                 Break / Exhibit Hall

10:30 a.m. to 12 p.m. 		 Practices Shelter Data: An Underutilized Resource – The Association Leadership Series
				Jan Scarlett, DVM, MPH, Ph.D., Maddie’s Shelter Medicine Program, Cornell University
				                     Anne Reed, President & CEO, Wisconsin Humane Society
				                     Martha Boden, PMP, CAWA, Chief Executive Officer, SPCA Tampa Bay

12 to 2 p.m.			 Lunch / Lunch Address
				            Do’s and Don’ts of Award Winning Public Services Announcements – The Association Leadership Series
				Tom Tholen, Senior Vice President, Marketing and Development, The Association for Animal Welfare Advancement

12 to 2 p.m.			                     Exhibit Hall - Final Opportunity to Visit!

2 to 3:30 p.m.			 Management by Walking Around, Part 1 – The Association Leadership Series
				Gilda Bonanno, Principal, Gilda Bonanno, LLC

3:30 to 4 p.m.			                   Break

4 to 5:30 p.m.			 Management by Walking Around, Part 2 – The Association Leadership Series
				Gilda Bonanno, Principal, Gilda Bonanno, LLC

8 to 10 p.m.			                     Knotty Deck & Bar Social

                                                                                           Extend Your Stay!
                                                            ALL conference courses have been pre-approved for Certified Animal Welfare Administrator
                                                                continuing education credits by The Association for Animal Welfare Advancement.
                                                                        CEO’s, Executive Directors, Senior Leadership, and Board Members
                                                                     are encouraged to register for the full, three day conference to take part
                                                                                in the general conference workshops and activities
                                                                                  on Saturday, April 27 through Monday, April 29.

                                                                                                                                         Texas Unites 8
WANTED: EAGER BEAVERS - RENAISSANCE HOTEL April 28-30, 2018 Austin, TX Texasunites.com - Texas Unites for Animals
Schedule
Friday, April 26
Registration
2 to 8 p.m.

Welcome Reception / Exhibit Hall Open!
6 p.m. to 8 p.m.

Saturday, April 27
*DVMS AND LVTS: SEE PAGE 7 FOR SHELTER MEDICINE TRACK SCHEDULE.
Additional TBVME CE courses highlighted in blue (approval pending)

Registration
7 a.m. to 4 p.m.

Breakfast
7:30 to 8:30 a.m.

Workshop                        Pharmacological and Non-pharmacological Behavioral Interventions for Shelter Use (Limited Registration - Shelter Medicine Track)
8 to 9:30 a.m.                  Valarie Vaughn Tynes, DVM, Veterinary Services Specialist, Ceva Animal Health
                                Building a Culture of Care
Opening Session                 Gary Weitzman, DVM, MPH, CAWA, President and CEO, San Diego Humane Society
8:30 to 10 a.m.                 Brett M. Cooper, President, Integris Performance Advisors
                                Katherine Shenar, Executive Vice President, San Diego Humane Society

Workshop                        Polytrauma:  More Than Broken Bones (Limited Registration - Shelter Medicine Track)
9:45 to 11:45 a.m.              Justin Heinz, DVM, DACVECC, Clinical Assistant Professor, Emergency and Critical Care, Small Animal Clinical Sciences, Texas A&M University

Break / Exhibit Hall
10 to 11 a.m.

Workshop
11 a.m. to 12:30 p.m.

        HEALTH &                  PLACEMENT &                     FIELD SERVICES &                   MARKETING &                    MANAGEMENT &                         RESCUE &
        BEHAVIOR                SHELTER PROGRAMS                  INVESTIGATIONS                      OUTREACH                      TEAM BUILDING                        ADVOCACY
1  Best Practices -             2  Who Let The Dogs             3  Under the Dome -             4  Time for Education!           5  We’re All in This            6  Risk Management in
Fulfilled through the Five      Out?  You Did!  Canine          What bills can help or          Building, Growing, &             Together - Common               a Volunteer Program,
Freedoms, Kate Pullen,          Field Trip & Short Term         hurt animals in 2019            Sustaining a Successful          Challenges and                  Brian Chase, General Counsel,
Senior Director, Shelter        Foster Programs That            Texas Legislative Session       Humane Education                 Solutions!, Emily               Michelson Found Animals
Outreach and Karen Walsh,       Promote Adoptions               and how you can help!,          Initiative, De Daltorio,         Grossheider, CAWA, Chief        Foundation
CAWA, Director, Animal          and Community                   Shelby L. Bobosky, Esq.,        Sr. Director of Humane           Innovation Officer, Dogs
Relocation, Shelter Outreach,   Engagement, Finnegan            President and Laura Donahue     Education and Heather            Playing for Life™
ASPCA®                          Dowling, Maddie's ® Program     Halloran, Executive Director,   Grogan, Director of Humane
                                and Social Media Manager,       Texas Humane Legislation        Education, Charleston
                                Mutual Rescue and Kelly         Network                         Animal Society
                                Duer, Foster Program
                                Specialist, Maddie’s Fund
Lunch - Shelter Med.
Track                           Teamwork: How animal welfare agencies, law enforcement, and legal professionals work together to successfully investigate and
12:00 - 2 p.m.                  prosecute animal crimes (Limited Registration - Shelter Medicine Track)
Panel Discussion                Veterinary Panel Discussion
12:30 - 2:00 p.m.
                                                                                                                                                                         Texas Unites 9
WANTED: EAGER BEAVERS - RENAISSANCE HOTEL April 28-30, 2018 Austin, TX Texasunites.com - Texas Unites for Animals
Saturday, April 27 (continued)
Lunch
12:30 to 2 p.m

Exhibit Hall
1 to 2 p.m.

Workshops
2 to 3:30 p.m.

        HEALTH &               PLACEMENT &                     FIELD SERVICES &                    MARKETING &                  MANAGEMENT &                      RESCUE &
        BEHAVIOR             SHELTER PROGRAMS                  INVESTIGATIONS                       OUTREACH                    TEAM BUILDING                     ADVOCACY
7  Getting Back to the       8  Programs for People,         9  Beagley Blonde - Legal         10  Creating Impactful        11  How We Doubled in         12  Discover the Hidden
Basics: Prioritizing Qual-   Impact for Pets, B.J.           Myths in Animal Welfare,          Results with a PetSmart       Size and Maintained           Power of 'Thank You', Tim
ity of Life, Aimee Sadler,   Rogers, CAWA, Vice President,   Brian Chase, General Counsel,     Charities Partnership,        Our Culture of Care:  San     Crum, Founder & CEO, Animal
Founder/CEO, Dogs Playing    Training & Organizational       Michelson Found Animals           Kelly Balthazor, Regional     Diego Humane Society's        Shelter Fundraising
for Life™                    Development, Emancipet          Foundation                        Relationship Manager and      Strategic Approach
                                                                                               Heidi Fulcher, Associate      to Recruitment and
                                                                                               Relationship Manager and      Employee Engagement,
                                                                                               Steve Kaufman, Center         Audrey Lang, MS, SPHR, Vice
                                                                                               of Excellence Manager,        President, Organizational
                                                                                               Adoptions, PetSmart           Development and Ashley
                                                                                               Charities                     Frank, SPHR, Employee
                                                                                                                             Engagement Generalist, San
                                                                                                                             Diego Humane Society

Workshop                     Trends, Tools, and Hot Topics: Updates on Canine Heartworm Management – Part 1 (Limited Registration - Shelter Medicine Track)
2:15 to 3:45 p.m.            Brian A. DiGangi, DVM, MS, Senior Director, Shelter Medicine, ASPCA

Break / Exhibit Hall
3:30 to 4 p.m.

Workshops
4 to 5:30 p.m.

        HEALTH &               PLACEMENT &                     FIELD SERVICES &                    MARKETING &                  MANAGEMENT &                      RESCUE &
        BEHAVIOR             SHELTER PROGRAMS                  INVESTIGATIONS                       OUTREACH                    TEAM BUILDING                     ADVOCACY
13  Enrichment Versus        14  It's Raining Kittens        15  Resiliency and                16  Fundraising for           17  Inward Alliance:          18  It Takes a Village
Behavior, Aimee Sadler,      - How to Navigate the           Courage:  The Training            Your Municipal Shelter?       Creating Coalitions           to Save our Animals,
Founder/CEO, Dogs Playing    Storm [With Like-               We Should Have Had                YES!, Tori Fugate,            Within Your                   Carl Youngberg, President,
for Life™                    Minded Partners], Donna         From the Start, Bruce             Director of Marketing &       Organization, Whitney         Concepts 3 Inc.
                             Casamento, Chief Program        Jolley, Assistant Police Chief,   Communications, Kansas City   Hanson, Manager II –
                             Officer, Michelson Found        Irving Police Department and      Pet Project                   Business, Dallas Animal
                             Animals Foundation and          Corey Price, CAWA, Animal                                       Services and Misty Valenta,
                             Jennifer Pimentel, Senior       Services Manager, Irving                                        Community Programs
                             Manager of Operations, Best     Animal Services                                                 Coordinator, Williamson
                             Friends Animal Society – Los                                                                    County Regional Animal
                             Angeles                                                                                         Shelter

Workshop                     Trends, Tools, and Hot Topics: Updates on Canine Heartworm Management – Part 2 (Limited Registration - Shelter Medicine Track)
4 to 5:30 p.m.               Brian A. DiGangi, DVM, MS, Senior Director, Shelter Medicine, ASPCA

Networking Night / Exhibit Hall
5:30 to 7:30 p.m.

                                                                                                                                                                Texas Unites 10
Sunday, April 28
*DVMS AND LVTS: SEE PAGE 7 FOR SHELTER MEDICINE TRACK SCHEDULE.
Additional TBVME CE courses highlighted in blue (approval pending)

*CEO’S, EXECUTIVE DIRECTORS, SENIOR LEADERSHIP, AND BOARD MEMBERS: SEE PAGE 8 FOR EXEC. LEADERSHIP TRACK SCHEDULE.
All conference courses have been pre-approved for Certified Animal Welfare Administrator continuing education credits by The Association for Animal Welfare Advancement.

Breakfast / Registration
7:30 to 8:30 a.m.

Workshops
8:30 to 10:00 a.m.

        HEALTH &                    PLACEMENT &                     FIELD SERVICES &                MARKETING &                  MANAGEMENT &                         RESCUE &
        BEHAVIOR                  SHELTER PROGRAMS                  INVESTIGATIONS                   OUTREACH                    TEAM BUILDING                        ADVOCACY
19  Healthier Animals             20  Keeping them Home:          21 FTO for the ACO:          22  Taming the Beast:          23  Refurbishing and             24  Help PEOPLE Care for
from Intake to Adoption,          A New and Innovative            Training the Trainer,        Crisis Communication for       Remodeling Animal                Animals - Pet Food-
Nancy L. Carter, DVM, Shelter     Alternative to Owner            Tabitha Blewett, Owner/      Animal Agencies Gone           Housing Facilities, Greg         Banking and Other
Veterinarian, City of Arlington   Surrender, April Harris,        Instructor, Humane           Wild!, Lisa Norwood, Public    Taylor, CEO, Mason Company       Services with DaisyCares,
Animal Services and Kent          CAWA, Director of Animal        Educators of Texas           Relations and Outreach                                          Maria Alvarado, DaisyCares &
Glenn, DVM, Veterinarian,         Welfare Insights, Adopt-a-                                   Manager, San Antonio                                            PAWedu Program Coordinator,
Weatherford Parker County         pet.com                                                      Animal Care Services                                            DaisyCares
Animal Shelter
                                  How to get Sponsors Sponsoring and Donors Donating – The Association Leadership Series
Workshop                          (Limited Registration - Exec. Leadership Track)
8:30 to 10:00 a.m.                Tom Tholen, Senior Vice President, Marketing and Development, The Association for Animal Welfare Advancement
Break / Exhibit Hall
10 to 10:30 a.m.

Workshops
10:30 a.m. to 12 p.m.

        HEALTH &                    PLACEMENT &                     FIELD SERVICES &                MARKETING &                  MANAGEMENT &                         RESCUE &
        BEHAVIOR                  SHELTER PROGRAMS                  INVESTIGATIONS                   OUTREACH                    TEAM BUILDING                        ADVOCACY
25  How to Make                   26  Communications in           27  Wild Neighbors: Is       28  Customer Service           29  Who’s the Boss? Who          30  Reaching the
Euthanasia a Humane               a Changing World: And           your response to wildlife    for Animal Welfare             Cares!, Leslie Harrelson,        "Unadoptable" with
Death, Catherine McManus          How that Affects Your           working against you,         Professionals, Cathy M.        President/CEO, P.E.T.S. Clinic   TTouch!, Marnie Reeder,
VMD, MPH, DACVPM, CAWA,           Volunteer Program, Tori         your community, and          Rosenthal, Animal Welfare                                       TTouch Practitioner for
Veterinarian, Irving Animal       Fugate, Director of Marketing   your mission?, John          Writer, Trainer, Consultant,                                    Companion Animals and
Services                          & Communications, Kansas        Griffin, Senior Director,    Writing for a Cause                                             Horses, TTouch, Inc.
                                  City Pet Project                Urban Wildlife Programs,
                                                                  the Humane Society of the
                                                                  United States
                                  Practices Shelter Data:  An Underutilized Resource – The Association Leadership Series
                                  (Limited Registration - Exec. Leadership Track)
Workshop                          Jan Scarlett, DVM, MPH, Ph.D., Maddie’s Shelter Medicine Program, Cornell University
10:30 a.m. to 12 p.m.             Anne Reed, President & CEO, Wisconsin Humane Society
                                  Martha Boden, PMP, CAWA, Chief Executive Officer, SPCA Tampa Bay
Lunch / Exhibit Hall - FINAL OPPORTUNITY TO VISIT EXHIBITORS!
12 to 2 p.m.
Lunch - Exec. Leadership
Track
                                  Do’s and Don’ts of Award Winning Public Services Announcements – The Association Leadership Series
12 to 2 p.m.
                                  (Limited Registration - Exec. Leadership Track)
Lunch Address
                                  Tom Tholen, Senior Vice President, Marketing and Development, The Association for Animal Welfare Advancement
12:30 to 1 p.m.

                                                                                                                                                                    Texas Unites 11
sunday, April 28 (continued)
Workshops
2 to 3:30 p.m.

       HEALTH &                   PLACEMENT &                    FIELD SERVICES &                   MARKETING &                   MANAGEMENT &                        RESCUE &
       BEHAVIOR                 SHELTER PROGRAMS                 INVESTIGATIONS                      OUTREACH                     TEAM BUILDING                       ADVOCACY
31  Canine Communica-           32  Second Chances:            33  No More Horsin’             34  The Cruelty                 35  Why Title & Authority       36  Fabulous Foster
tion (part 1) – A guide         Transforming the Lives         Around: Best Practices          Connection: Introducing         Matter Less Than You            Programs, Rosemarie
to understanding how            of the Two-Legged              for Investigation and           The Link to Student             Think, B.J. Rogers, CAWA,       Crawford, LVT, Director of
dogs communicate to             and Four-Legged Kind,          Prosecution of Equine           Audiences, Phil Arkow,          Vice President, Training &      Educational Programs, The
each other and how they         Michelle McClelland, Special   Cruelty Cases, Kyle Held,       Coordinator, The National       Organizational Development,     National Kitten Coalition
interpret the body lan-         Programs Supervisor, Grand     Regional Director of Field      Link Coalition                  Emancipet
guage of people. , Karen        Prairie Animal Services        Investigations and Response
Deeds, Certified Dog Behavior                                  and Jaime Olin, Legal
Consultant (IAABC), Canine                                     Advocacy Counsel, ASPCA
Connection

Workshop                        Management by Walking Around, Part 1 – The Association Leadership Series (Limited Registration - Exec. Leadership Track)
2 to 3:30 p.m.                  Gilda Bonanno, Principal, Gilda Bonanno, LLC

Break
3:30 to 4 p.m.

Workshops
4 to 5:30 p.m.

       HEALTH &                   PLACEMENT &                    FIELD SERVICES &                   MARKETING &                   MANAGEMENT &                        RESCUE &
       BEHAVIOR                 SHELTER PROGRAMS                 INVESTIGATIONS                      OUTREACH                     TEAM BUILDING                       ADVOCACY
37  Canine Communica-           38  What to Expect when        39  Chip Chip Hooray:           40  Vet Care for All:           41  Shelter Safety              42  TNR: Science vs
tion (part 2) – A guide         Expecting ….Seniors!,          Microchip Licensing to          Small Steps to Make a           (Unexpected just                Advocacy, Chad Ensign,
to understanding how            Catherine McManus VMD,         Boost Your RTOS and Your        Big Impact for People           happened, what do               Senior Animal Control Officer,
dogs communicate to             MPH, DACVPM, CAWA,             Reputation, Lisa Norwood,       and Pets in Poverty,            you do?) , Kevin Hearst,        City of Boerne
each other and how they         Veterinarian, Irving Animal    Public Relations & Outreach     Jennifer Anderson, Director     Instructor, National Animal
interpret the body lan-         Services                       Manager and Shannon Wade        of Operations, Community        Cruelty Investigations School
guage of people. , Karen                                       Sims, Assistant Director, San   Medicine Los Angeles and
Deeds, Certified Dog Behavior                                  Antonio Animal Care Services    Jocelyn Kessler, Sr. Director
Consultant (IAABC), Canine                                                                     of Operations, Community
Connection                                                                                     Medicine, ASPCA

Workshop                        Management by Walking Around, Part 2 – The Association Leadership Series (Limited Registration - Exec. Leadership Track)
4 to 5:30 p.m.                  Gilda Bonanno, Principal, Gilda Bonanno, LLC

Knotty Deck & Bar Social
8 to 10 p.m.

                                                                                                                                                                     Texas Unites 12
Monday, April 30
*DVMS AND LVTS: SEE PAGE 7 FOR SHELTER MEDICINE TRACK SCHEDULE.
Additional TBVME CE courses highlighted in blue (approval pending)

Breakfast / Registration
7:30 to 8:30 a.m.

Workshops
8:30 to 10 a.m.

       HEALTH &                   PLACEMENT &                    FIELD SERVICES &                  MARKETING &                   MANAGEMENT &                     RESCUE &
       BEHAVIOR                 SHELTER PROGRAMS                 INVESTIGATIONS                     OUTREACH                     TEAM BUILDING                    ADVOCACY
43  Reactive Dogs, Karen        44  Get Them Adopted –         45  When Good Dogs              46  Break Through the          47  Increasing Adoption       48  Win, Win, Win-WIN!:
Deeds, Certified Dog Behavior   Outside the Shelter            Go Bad, Manuel Flores,          Barking: How to Create a       through Managing your         Positive Partnerships
Consultant (IAABC), Canine      Kelli Eaves, Director of       Field Operations Supervisor     Successful Social Media        Average Length of Stay,       for Shelters, Rescues,
Connection                      Pet Placement and Talia        and Joel Skidmore, Field        Strategy, Kelsey Keys,         Michael Barnard, AIA, ACO,    Veterinary Clinics - and
                                Pickman, Foster Manager,       Operations Supervisor, San      Development Manager,           President, Shelter Planners   Animals!, Rosemarie
                                SPCA of Texas                  Antonio Animal Care Services    Operation Kindness             of America and Courtney       Crawford, LVT, Director of
                                                                                                                              Kremer, Director of Animal    Educational Programs, The
                                                                                                                              Services, Springdale Animal   National Kitten Coalition
                                                                                                                              Services

Break
10 to 10:30 a.m.

Workshops
10:30 a.m. to 12 p.m.

       HEALTH &                   PLACEMENT &                    FIELD SERVICES &                  MARKETING &                   MANAGEMENT &                     RESCUE &
       BEHAVIOR                 SHELTER PROGRAMS                 INVESTIGATIONS                     OUTREACH                     TEAM BUILDING                    ADVOCACY
49  The Association Vet-        50  Yes!  Volunteers CAN       51  How to Start an             52  Teaching to                53  Your Data Counts!,        54  Are Cats the
erinary Care in a Shelter       Do That!:  Engaging            Animal Cruelty Task             Transform: Engagement          Sara Kent, Chief Executive    Underdogs?, Lana Fraley
Setting Best Practice,          Volunteers Beyond              Force, Jessica Milligan,        and Education to Change        Officer, Shelter Animals      Rich, Catsultant®
Brad Shear, CAWA, Executive     Basic Animal Care Roles,       Assistant District Attorney,    Communities, Lisa              Count
Director, Potter League for     Miranda Hitchcock, Shelter     Harris County District          Norwood, Public Relations
Animals and Cynthia Mitchell,   Operations Manager and         Attorney’s Office and           & Outreach Manager and
DVM, Hospital Director,         April Moore, Engagement        Charles Jantzen, Sgt. Animal    Camille Shelton, Volunteer
Escondido Campus, San Diego     Manager, Austin Animal         Crimes Unit, Harris County      Services Coordinator, San
Humane Society                  Center                         Constable’s Office Precinct 5   Antonio Animal Care Services
Closing Ceremony & Raffle
12 to 12:30 p.m.

                                                                                                                                                                 Texas Unites 13
workshop descriptions                                                 we will increase adoptions, thereby saving lives, without sacrificing humane
                       Keynote Address                                              care.
                                                                                    DPFL Founder and CEO will share case studies of shelters that have refocused
Building a Culture of Care                                                          their operations to quality rather than quantity-and received both in return!
Saturday, April 27, 2019 8:30 – 10:00 a.m.
Gary Weitzman, DVM, MPH, CAWA, President and CEO, San Diego Humane                  13  Enrichment Versus Behavior
Society                                                                             Saturday, April 27, 2019 4:00 p.m. – 5:30 p.m.
Brett M. Cooper, President, Integris Performance Advisors                           Aimee Sadler, Founder/CEO, Dogs Playing for Life™
Katherine Shenar, Executive Vice President, San Diego Humane Society
                                                                                    After developing two advanced behavior programs in shelters, and then
As a professional in animal welfare and care, do you ever...                        travelling the country to mentor shelters to implement widespread
                                                                                    enrichment, DPFL has learned a lot about what is most effective for
- Work with people you find difficult to communicate with?                          problematic shelter dogs. In this session, we will discuss the difference
- Wonder how you can better influence decision makers?                              between a widespread enrichment program and a behavior program-and
- Wish your team worked together more effectively to get the job done?              what your shelter may need to best serve the dogs in your care. Count on
                                                                                    hot topics such as behavior evaluations, playgroups, advanced behavior, and
Join us for an energetic opening session and learn how to make your work            more!
relationships really work while taking care of your colleagues at the same
time. You’ll acquire practical techniques you can use with your team and your       19  Healthier Animals from Intake to Adoption
clients to make those relationships the healthiest they’ve ever been, leaving       Sunday, April 28, 2019 8:30 a.m. – 10:00 a.m.
you inspired and ready to make a real impact for animals and the people who         Nancy L. Carter, DVM, Shelter Veterinarian, City of Arlington Animal Services
care for them.                                                                      Kent Glenn, DVM, Veterinarian, Weatherford Parker County Animal Shelter

                                                                                    The first segment, “Intake Examination and Protocols for a Healthy Start at
                     health & behavior                                              Your Shelter,” encompasses ideas for staff development that will help get
                                                                                    shelter animals off to a healthier start on day one. Early recognition of illness
1  Best Practices - Fulfilled through the Five Freedoms
                                                                                    and treatment protocols to address illness at intake and during stray hold
Saturday, April 27, 2019 11:00 a.m. – 12:30 p.m.
                                                                                    can vastly change the expectation of a positive outcome for shelter animals.
Kate Pullen, Senior Director, Shelter Outreach, ASPCA
                                                                                    Checklists for adapting these protocols will be provided.
Karen S. Walsh, CAWA, Director, Animal Relocation, Shelter Outreach, ASPCA®
                                                                                    The second segment, “Observation, Evaluation and Treatment Protocols
Many shelter teams work in older buildings that were not designed to easily
                                                                                    to Make Pets More Adoptable,” continues from intake examination and
meet the demands of modern animal sheltering standards. Despite these
                                                                                    evaluation through daily observation and some optional protocols to help
challenges they strive for excellence and want to do their very best for the
                                                                                    meet the needs of shelter animals. The presentation will include the legal
homeless pets in their care. We have heard of the 5 Freedoms and we may
                                                                                    implications of what may or may not be done with or without a veterinarian
have them on our wall but how do we prioritize and what can we do to
                                                                                    on staff. As in the first section, checklists and forms will be provided to help
ensure we provide them?
                                                                                    implement these ideas into a shelter organization that is ready to take the
                                                                                    next step toward better health and higher adoptions.
We will review the 5 Freedoms, but more importantly we will dig into three
things everyone can do on a daily basis to improve our services and programs
                                                                                    25  How to Make Euthanasia a Humane Death
for the animals in our care.
                                                                                    Sunday, April 28, 2019 10:30 a.m. – 12:00 p.m.
                                                                                    Catherine McManus VMD, MPH, DACVPM, CAWA, Veterinarian, Irving Animal
7  Getting Back to the Basics: Prioritizing Quality of Life
                                                                                    Services
Saturday, April 27, 2019 2:00 p.m. – 3:30 p.m.
Aimee Sadler, Founder/CEO, Dogs Playing for Life™
                                                                                    The definition of Euthanasia is “good” or “humane” death. The act of
                                                                                    euthanasia is typically performed “correctly” and “by the book” in animal
The animal sheltering industry has come a long way in a short time! With
                                                                                    shelters; but, is the act performed within a manner that is most humane
shelters across the country working on innovative programming including
                                                                                    or considerate of the animal that is being euthanized? In this talk, I will
foster programs, intake diversion, and transport, and others still struggling to
                                                                                    review the approved methods of euthanasia in the State of Texas, discuss
find a corner for the latest stray, there’s room for adjustment of focus: quality
                                                                                    how the Five Freedoms should influence our protocols, and suggest ways of
of life. By getting back to the basics, and considering the experience of the
                                                                                    incorporating Fear Free handling into the euthanasia process.
animals we serve, we will improve quality of life. By improving quality of life,

                                                                                                                                                   Texas Unites 14
31  Canine Communication (part 1) – A guide to understanding how                  principles it can be simple.
dogs communicate to each other and how they interpret the body                    Many shelters and rescues see dogs that react negatively to things in
language of people.                                                               their environment, including people, and other dogs. Understanding the
Sunday, April 28, 2019 2:00 p.m. – 3:30 p.m.                                      emotional state of the dog is important. It isn’t about being ‘dominant’ or
Karen Deeds, Certified Dog Behavior Consultant (IAABC), Canine Connection         ‘leader of the pack’; myths that have been disproven for years. Knowing
                                                                                  what TO DO, and more importantly, what NOT TO DO, is critical to changing
Communication is a two-way street and often time problems arise                   the emotional response to stimuli that a dog may react to. There will be
between our friends, our spouse, our neighbor, or co-worker because of a          photos, and video within a power point presentation to convey the principles
misinterpretation of what was said. Now imagine the problems that are a           and protocols needed to modify behavior of a reactive dog.
result of miscommunication between one species versus another! The dog is
the animal that most commonly spends the most time with another species,          49  The Association Veterinary Care in a Shelter Setting Best Practice
the human! Therefore, understanding how they communicate and what                 Monday, April 29, 2019 10:30 a.m. – 12:00 p.m.
their body language is trying to tell us is vital to having a good relationship   Brad Shear, CAWA, Executive Director, Potter League for Animals
with them. A good relationship is what any pet owner should strive to have        Cynthia Mitchell, DVM, Hospital Director, Escondido Campus, San Diego Humane
with their companion and communicating effectively can help prevent               Society
unwanted behavior and replace it with good, desired ones.
                                                                                  This Best Practice will provide a comprehensive overview of a shelter
This three hour presentation will give you in depth insight into how dogs         medicine program so the leadership and administration of animal welfare
communicate with each other as well as how they interpret what our body           organizations understand the key components necessary to meet the
language ‘says’ to them. There will be photos, power point, and video to help     medical needs of the companion animals in their care.
build your understanding of canine communication. This will be beneficial         • Shelter medicine versus private practice
for ANYONE that owns a dog, or especially someone in the shelter, rescue,         • Key considerations for success including veterinary relationships
grooming, or vet industry.                                                        • Goals and impacts for the animals from intake to outcome
                                                                                  • Going above and beyond
37  Canine Communication (part 2) – A guide to understanding how
dogs communicate to each other and how they interpret the body
language of people.                                                                       placement & shelter programs
Sunday, April 28, 2019 4:00 p.m. – 5:30 p.m.
Karen Deeds, Certified Dog Behavior Consultant (IAABC), Canine Connection         2  Who Let The Dogs Out?  You Did!  Canine Field Trip & Short
                                                                                  Term Foster Programs That Promote Adoptions and Community
Communication is a two-way street and often time problems arise                   Engagement
between our friends, our spouse, our neighbor, or co-worker because of a          Saturday, April 27, 2019 11:00 a.m. – 12:30 p.m.
misinterpretation of what was said. Now imagine the problems that are a           Finnegan Dowling, Maddie's ® Program and Social Media Manager, Mutual
result of miscommunication between one species versus another! The dog is         Rescue
the animal that most commonly spends the most time with another species,          Kelly Duer, Foster Program Specialist, Maddie’s Fund
the human! Therefore, understanding how they communicate and what
their body language is trying to tell us is vital to having a good relationship   Who let the dogs out? You did! This workshop will cover research that shows
with them. A good relationship is what any pet owner should strive to have        the many benefits of day foster and field trip programs for your dogs, your
with their companion and communicating effectively can help prevent               shelter your community. Then we'll walk you through starting a program
unwanted behavior and replace it with good, desired ones.                         at any size shelter. From getting buy-in to putting together your process,
                                                                                  attendees will come out of the training prepared to start their own day foster
This three hour presentation will give you in depth insight into how dogs         program– and save even more lives.
communicate with each other as well as how they interpret what our body
language ‘says’ to them. There will be photos, power point, and video to help     8  Programs for People, Impact for Pets
build your understanding of canine communication. This will be beneficial         Saturday, April 27, 2019 2:00 p.m. – 3:30 p.m.
for ANYONE that owns a dog, or especially someone in the shelter, rescue,         B.J. Rogers, CAWA, Vice President, Training & Organizational Development,
grooming, or vet industry.                                                        Emancipet

43  Reactive Dogs                                                                 For a long time, our field focused on one key constituency - namely, the pets
Monday, April 29, 2019 8:30 a.m. – 10:00 a.m.                                     we care for. In the last decade or so, there's been a shift across the country in
Karen Deeds, Certified Dog Behavior Consultant (IAABC), Canine Connection         recognition that, while we may care for pets, it's people we serve. Even still,
                                                                                  too often we gather together as service providers, brainstorm what we think
Growling, barking, and lunging are most often signs of a dog that is              people need, and then build and deliver programs and services with wildly
overwhelmed and fearful. Changing behavior isn’t easy, but using scientific       varying degrees of relevance, success, and impact.

                                                                                                                                                 Texas Unites 15
As we pioneer programs, services, and messages for new populations,            top of these three topics that goes into an efficient volunteer program and
especially low-income and underserved pet owners, we have the opportunity      we often lose sight of one crucial element…how we communicate with
to create real and lasting social change. To maximize our impact, we need      our volunteers. This helps us keep them informed, highlight opportunities
to deepen our understanding of the art and science of social change - and      they have to help your organization, and can even increase your donations
the fundamentals of human-centered design. We'll explore what's worked         and support to your organization. Communicating effectively to engage
elsewhere, do some creative ideation, and leave with tools to engage our       and retain volunteers is critically important for any animal welfare agency.
stakeholders and increase our impact.                                          In this workshop, you’ll learn simple and effective ways to connect with
                                                                               your volunteers and the different strategies you can use. Whether you’re a
14  It's Raining Kittens - How to Navigate the Storm [With Like-               volunteer program manager, shelter director, marketing manager, or any
Minded Partners]                                                               other position within your organization, you’ll be able to take away many of
Saturday, April 27, 2019 4:00 p.m. – 5:30 p.m.                                 the methods discussed in this workshop back home to your organization.
Donna Casamento, Chief Program Officer, Michelson Found Animals Foundation
Jennifer Pimentel, Senior Manager of Operations, Best Friends Animal Society   32  Second Chances: Transforming the Lives of the Two-Legged and
– Los Angeles                                                                  Four-Legged Kind
                                                                               Sunday, April 28, 2019 2:00 p.m. – 3:30 p.m.
Kitten Season is typically a time of year where groups find themselves         Michelle McClelland, Special Programs Supervisor, Grand Prairie Animal Services
competing for resources. What if instead of competing, we're collaborating!
Learn from our experience in Los Angeles on how collaboration and              Five Shelter Dogs and Ten Inmates. This is the set-up for our local outreach
information sharing among multiple players from social enterprise, nonprofit   program. Five shelter dogs are sent to the Dallas County Jail and trained
and municipal can work together to develop supersized Kitten Programming       for five weeks. It is great for the dogs, great for the inmates and great for
to increase live release rates in the community.                               the shelter. But, what goes into making sure this program stays successful?
                                                                               This workshop will discuss the ins and outs of putting together an outreach
20  Keeping them Home: A New and Innovative Alternative to Owner               program that is loved all over the world. We will discuss the successes and
Surrender                                                                      the difficulties- from assessing and sending the dogs to marketing and
Sunday, April 28, 2019 8:30 a.m. – 10:00 a.m.                                  continuing to build a great partnership between the shelter and the jail.
April Harris, CAWA, Director of Animal Welfare Insights, Adopt-a-pet.com
                                                                               38  What to Expect when Expecting ….Seniors!
“Surrender Intervention Program” have been buzzwords for the past few          Sunday, April 28, 2019 4:00 p.m. – 5:30 p.m.
years and it’s no wonder with an estimated 1 in 3 pets coming into Animal      Catherine McManus VMD, MPH, DACVPM, CAWA, Veterinarian, Irving Animal
Welfare Organizations being surrendered by their owner. But Surrender          Services
Intervention Programs require development, resources and almost always
need money. Adopt-a-Pet.com and the Petco Foundation put their heads           It seems like senior pets are being surrendered to, or brought into, shelters
together and developed a solution based on technology. In 2016, the            at an increasing rate. With a little extra handling, senior pets can be
Rehome website was launched to provide an alternative to owner surrenders      excellent adoption candidates. In this lecture, I will discuss some key medical
to Animal Welfare Organizations. The website was designed to allow pet         considerations, diagnostic testing options, focused treatment considerations
owners to post pets to Adopt-a-Pet.com giving them access to an established    and quality of life concerns. In the end, the audience will share novel ideas on
audience of millions of prospective pet owners to view their pets. We’ve       how to keep seniors in their homes.
been collecting data from the beginning and now we’re ready to share the
detailed insights we’ve gathered. Insights into data such as how long pet      44  Get Them Adopted – Outside the Shelter
owners are willing to keep a pet, what breeds are most likely to be rehomed    Monday, April 29, 2019 8:30 a.m. – 10:00 a.m.
successfully and whether pictures and videos have an impact on how quickly     Kelli Eaves, Director of Pet Placement, SPCA of Texas
the pet is successfully rehomed.                                               Talia Pickman, Foster Manager, SPCA of Texas

Attendees will be able to use this data to better understand owners looking    Bringing your adoptable pets out into the community showcases shelter pets
to surrender their pets and can immediately begin a Surrender Intervention     to a broader market who never before considered visiting a shelter to adopt.
Program of their own by taking advantage of the Rehome website.                Offsite adoptions also creates future adopters once the public discovers the
                                                                               amazing adoptable pets at your shelter that are waiting for new homes.
26  Communications in a Changing World: And How that Affects Your              Learn how creative programs can increase your adoptions offsite and
Volunteer Program                                                              translate to more adoptions at your shelter as well as grow your volunteer
Sunday, April 28, 2019 10:30 a.m. – 12:00 p.m.                                 and foster base through positive interactions within your community. Also
Tori Fugate, Director of Marketing & Communications, Kansas City Pet Project   discover how an Adoption Ambassador program helps pets not thriving in
                                                                               a shelter find their new homes through personalized care and advocacy
When focusing on your volunteer program, you automatically think of three      through their foster parent.
topics: recruitment, engagement and retention. There is so much more on

                                                                                                                                            Texas Unites 16
50  Yes!  Volunteers CAN Do That!:  Engaging Volunteers Beyond                     15  Resiliency and Courage:  The Training We Should Have Had From
Basic Animal Care Roles                                                            the Start
Monday, April 29, 2019 10:30 a.m. – 12:00 p.m.                                     Saturday, April 27, 2019 4:00 p.m. – 5:30 p.m.
Miranda Hitchcock, Shelter Operations Manager, Austin Animal Center                Bruce Jolley, Assistant Police Chief, Irving Police Department
April Moore, Engagement Manager, Austin Animal Center                              Corey Price, CAWA, Animal Services Manager, Irving Animal Services

Do you every think, wow, we could do so much more for our pets and                 We often see classes about Compassion Fatigue as part of the lineup at
community if we just had more staff? Well, guess what, you probably already        animal welfare conferences, but how did we get here? Do we give ourselves,
have a community full of eager participants just waiting for an opportunity        our officers and other team members the tools to remain resilient in the face
to help you. In this workshop we’ll talk about the value of skilled volunteers,    of incredibly challenging and demanding work? This course will include a
building out specialized programs, such as jail-based foster programs,             framework for training, modeled after similar programs designed for law
medical program support and cat enrichment teams, and how to recruitment           enforcement. By offering this type of training from the start and having tools
for and manage these roles.                                                        to use along the way, we can create teams that are built to last!

                                                                                   21 FTO for the ACO: Training the Trainer
        field services & investigations                                            Sunday, April 28, 2019 8:30 a.m. – 10:00 a.m.
                                                                                   Tabitha Blewett, Owner/Instructor, Humane Educators of Texas
3  Under the Dome - What bills can help or hurt animals in 2019
Texas Legislative Session and how you can help!                                    Training new Animal Control Officers can be a daunting task as our field
Saturday, April 27, 2019 11:00 a.m. – 12:30 p.m.                                   continues to develop and evolve, yet there remains a lack of consistency
Shelby L. Bobosky, Esq., President, Texas Humane Legislation Network               with training protocol. This class will focus on developing a uniform, yet
Laura Donahue Halloran, Executive Director, Texas Humane Legislation Network       customizable training guideline which can fit within most all departments
                                                                                   and agencies. The training guideline follows a basic four-week FTO (Field
This course will begin with a brief description of the Texas Humane                Training Officer) program which will cover all the needed basic information
Legislation Network and then explain how Texas Unites' attendees, whether          for anyone beginning with an agency. The objective in this class will be
they are ACOs, rescue volunteers, shelter managers or other animal welfare         techniques on how to teach to different learning types, how to focus on what
advocates, can get politically active for the sake of the animals. This course     is important when working within a strict timeline, and the customizable
will cover the Texas Legislative Session in depth with respect to all of the       timeline itself. At the completion of the class, a USB drive will be provided
animal-related bills brought during the session. Ms. Bobosky and Ms.               to each attendee, which will be pre-loaded with forms to take back to
Donahue will give a brief background to the Texas legislature, including           individual agencies to create ACO FTO programs.
how the political parties fared in the 2016 elections, the general legislative
process, the current numbers of bills brought that affect the day to day work      27  Wild Neighbors: Is your response to wildlife working against you,
that the Texas Unites attendees face and how the attendees can help either         your community, and your mission?
pass or oppose a bill. This course will briefly touch on federal animal bills as   Sunday, April 28, 2019 10:30 a.m. – 12:00 p.m.
well as cutting edge legal topics and how to get your elected officials to take    John Griffin, Senior Director, Urban Wildlife Programs, the Humane Society of
animal cruelty seriously.                                                          the United States

9  Beagley Blonde - Legal Myths in Animal Welfare                                  Does your agency’s mission for the humane treatment of animals extend to
Saturday, April 27, 2019 2:00 p.m. – 3:30 p.m.                                     wildlife? Animal control facilities are increasingly tasked with responding
Brian Chase, General Counsel, Michelson Found Animals Foundation                   to wildlife issues in their community, but standard operating procedures,
                                                                                   lack of resources, and outdated policies can stand in the way of achieving
Can you lease a cat? What’s the best way to scare off potential adopters?          humane outcomes for wildlife. For instance, programs like trap-loan are well
What’s it mean to adopt an animal in the first place? Can I bring my support       intentioned, but in reality require unnecessary field response and agency
peacock on a plane? And who owns that cat anyway? Lots of animal welfare           resources, leave wild animal orphans behind, leave the root of the problem
nonprofits operate under some common legal misconceptions. In this                 unaddressed, and inflict suffering on the very animals we work to protect.
presentation you will learn about these myths and misunderstandings and
how they can impact your operations.                                               Featuring the real agency experiences from ongoing work with our Wild
                                                                                   Neighbors Pilot communities across the US, including the Austin Animal
                                                                                   Center, this workshop will provide the roadmap and resources needed to
                                                                                   begin or reach the next step in transforming the way your agency and
                                                                                   community deals with wildlife. The benefits are humane outcomes for
                                                                                   wildlife in your community, a reduced workload for officers in the field, and
                                                                                   a greater awareness in the community about how to solve problems with
                                                                                   wildlife.

                                                                                                                                                Texas Unites 17
33  No More Horsin’ Around: Best Practices for Investigation and                 the tools to get dangerous dogs off your city streets.
Prosecution of Equine Cruelty Cases
Sunday, April 28, 2019 2:00 p.m. – 3:30 p.m.                                     51  How to Start an Animal Cruelty Task Force
Kyle Held, Regional Director of Field Investigations and Response, ASPCA         Monday, April 29, 2019 10:30 a.m. – 12:00 p.m.
Jaime Olin, Legal Advocacy Counsel, ASPCA                                        Jessica Milligan, Assistant District Attorney, Harris County District Attorney’s
                                                                                 Office
Beyond the usual challenges inherent in animal cruelty investigations            Charles Jantzen, Sgt. Animal Crimes Unit, Harris County Constable’s Office
and prosecution, equine cases come with their own set of difficulties. This      Precinct 5
workshop will focus on best practices in the following areas: getting buy-in
from your local jurisdiction to handle equine cases, identifying equine          With a newly created animal cruelty task force in Harris County, Ms. Milligan
cruelty, collecting and preserving evidence, the Texas cruelty laws that         has first-hand knowledge on the building blocks and bumps along the way
apply to horses, how the Texas disposition statute affects horses, and what      for a community wide project such as this. In this workshop, Ms. Milligan
prosecutors need to best prepare and present these cases.                        will cover the reason for starting an animal cruelty task force, how to start
                                                                                 one, how to maintain one successfully, how to market one, how to continue
We’ll also talk about some safety net alternatives, focusing on the ASPCA’s      to grow your task force, and the difference a task force can make in a
Regional Equine Support Center that opened and operated in DFW in 2018.          community. She will also cover the things the public can do to help a task
We’ll use learnings from that project to assess ways to help horse owners        force with their investigations versus interfering with investigations.
who lack equine knowledge or resources before their situation devolves into
a cruelty case.
                                                                                                   marketing & outreach
39  Chip Chip Hooray: Microchip Licensing to Boost Your RTOS and
Your Reputation                                                                  4  Time for Education!  Building, Growing, & Sustaining a Successful
Sunday, April 28, 2019 4:00 p.m. – 5:30 p.m.                                     Humane Education Initiative
Lisa Norwood, Public Relations & Outreach Manager, San Antonio Animal Care       Saturday, April 27, 2019 11:00 a.m. – 12:30 p.m.
Services                                                                         De Daltorio, Sr. Director of Humane Education, Charleston Animal Society
Shannon Wade Sims, Assistant Director, San Antonio Animal Care Services          Heather Grogan, Director of Humane Education, Charleston Animal Society

We all know microchips can be a lost pet’s way home…but they can also be         Humane Education is a direct investment in children that insures a bright
just the ticket your agency needs to revive a failing licensing program! San     future for humans and animals alike. Charleston Animal Society believes this
Antonio is the largest city in the nation to use registered microchips as the    initiative supports the organization’s overall mission to prevent cruelty to
primary means of pet licensing….and it’s led to huge increases in happy          animals.
reunions and good press! Find out how a microchip license ordinance can
help your shelter saves thousands of lives (and dollars) through enhancing a     In this interactive presentation, leaders in animal welfare will examine
process you may already have in place. This workshop is focused on municipal     their shelter’s educational efforts. They will also discover why humane
agencies that run pet licensing programs but the community outreach              education helps shelters meet their organizational goals and benefits the
efforts, media relations and stakeholder buy-in tips are universal.              entire community. Participants will explore their overall organization goals
                                                                                 in relation to current programs including their humane education efforts that
45  When Good Dogs Go Bad                                                        can sometimes become buried under the day-to-day operations. Participants
Monday, April 29, 2019 8:30 a.m. – 10:00 a.m.                                    will work together to examine how to create or grow humane education
Manuel Flores, Field Operations Supervisor, San Antonio Animal Care Services     programs on a shoestring budget.
Joel Skidmore, Field Operations Supervisor, San Antonio Animal Care Services
                                                                                 Attention will be paid to program development, building effective humane
Dangerous dogs. We all have them in our community, but not all of us know        education curriculum, involving the community and expanding a shelter’s
how to deal with them. How do you investigate an Attack by Dog case?             reach. Program evaluation and building programs to address the needs of
What does the law allow you to do…and what should you do to ensure               the community and the needs of the learners will also be addressed. Existing
irresponsible owners are held accountable? Taught by longtime investigators      (or construct new) humane education programs that work in harmony with
from San Antonio’s Animal Care Services, this workshop will take you through     current goals to add value to the shelter and community.
the entire process of addressing high profile dog attacks in your community.
What do you do when your Serious Bodily Injury case turns into a felony
Attack By Dog charge? Texas law does include remedies for these types of
cases but they can be vague and underutilized. So, how do you establish a
working relationship with law enforcement and the local District Attorney’s
Office to encourage pursuit of these cases? From the initial identification to
investigative process and compiling a sound case, this session will give you

                                                                                                                                                  Texas Unites 18
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