Formalizing African Retail - The path ahead in grocery retail and shopping malls August 2017 - API Summit

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Formalizing African Retail - The path ahead in grocery retail and shopping malls August 2017 - API Summit
Formalizing African Retail
The path ahead in grocery retail and shopping malls

August 2017
Formalizing African Retail - The path ahead in grocery retail and shopping malls August 2017 - API Summit
Objectives and Agenda

  Share Sagaci Research´s view on the retail evolution in the past years and future developments

             • Grocery retailing

             • Shopping malls

  • We have collected a number of insights from different countries across the continent to illustrate some of the
    emerging trends

  • Most references to Africa are beyond the South African market as RSA is structurally very different and at very
    different level of development

                                                                                                                               © Sagaci Research Ltd
Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                             Page 1
Formalizing African Retail - The path ahead in grocery retail and shopping malls August 2017 - API Summit
Consumer goods distribution landscape in Africa

                                     Traditional retail                            Modern/organized/chained retail

      •      Small stores                                                   •   Store sizes from 500 sqm
      •      Independently owned (or chains with less than 4 stores)        •   Stores belong to a chain, with centralized
      •      Served by wholesalers                                              purchasing, served by distributors and frequently

                                                                                                                                             © Sagaci Research Ltd
      •      Typically no self service, no prices displayed nor cash            by brands directly with a key account manager
             registers                                                      •   Self service, prices displayed and cash registers

Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                           Page 2
Formalizing African Retail - The path ahead in grocery retail and shopping malls August 2017 - API Summit
Traditional retail is overwhelmingly dominant across Africa

                                                      Example 1:                                                         Example 2:
                                     Number of retail outlets across Senegal (2017)                 Retail universe in Embakasi (district of Nairobi), 2017
                                                 - number of stores -

                                    2,780                      323              57
                                                                                            380
         37,598
                                                                                                                                                         Traditional
                                                                                                                                                            retail

                                                                                                                                                          Modern
                                                                                                                                                           retail

                                                                                           40,379

          Kiosks                 Semi-                  Convenience         Supermarkets   TOTAL
                               wholesalers                 store                and
                                                                            Hypermarkets

                                                                                                                                                                         © Sagaci Research Ltd
                                                   Modern retail
                                                   Traditional retail

Source: Sagaci Research Retail Census (June 2013) Sagaci analysis
Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                                       Page 3
Formalizing African Retail - The path ahead in grocery retail and shopping malls August 2017 - API Summit
Organized modern retail 1% to 10% of total in most African countries

                                                                                                                                                      Modern food retail sale share by country
                                                                                                                                                      - In % of total food expenditure, Q4 2015 -

55,5%

                44,4%

                           27,5%

                                        21,7%

                                                    12,2%
                                                               10,9% 10,4%
                                                                                     7,3% 6,7% 6,5%
                                                                                                                       4,1% 3,2%
                                                                                                                                 2,8% 2,8% 2,6% 2,4% 2,2% 1,8% 1,8%
                                                                                                                                                                    1,2% 1,1% 1,0% 0,9% 0,9% 0,9% 0,7% 0,6% 0,5% 0,5% 0,4% 0,3% 0,3% 0,2% 0,2% 0,1%
 South Africa

                                                                                                                                                                                                                                          Tanzania
                 Namibia

                                         Botswana

                                                                           Tunisia

                                                                                                                                                                                                                                                                                                                                 Ethiopia
                                                                                     Kenya

                                                                                                                                                                               Ghana

                                                                                                                                                                                       Zambia
                                                                                                                                   Angola

                                                                                                                                                                                                Uganda

                                                                                                                                                                                                                    Rwanda

                                                                                                                                                                                                                                                                                                                                                           Libya

                                                                                                                                                                                                                                                                                                                                                                           Algeria
                                                                                                                                                                                                                                                     Liberia

                                                                                                                                                                                                                                                                                                             Nigeria
                                                                                                                       Mauritius

                                                                                                                                                                                                                                                               Madagascar
                                                                                                             Morocco

                                                                                                                                                      Egypt

                                                                                                                                                                                                                                                                                                  DR Congo

                                                                                                                                                                                                                                                                                                                                                                   Niger
                            Swaziland

                                                     Lesotho

                                                                                                                                                                                                                             Mozambique
                                                                Zimbabwe

                                                                                                                                                                                                                                                                                           Togo

                                                                                                                                                                                                                                                                                                                                            Sierra Leone
                                                                                             Cote d’Ivoire

                                                                                                                                                              Gabon

                                                                                                                                                                                                         Cameroon

                                                                                                                                                                                                                                                                            Burkina Faso
                                                                                                                                            Senegal

                                                                                                                                                                      Malawi

                                                                                                                                                                                                                                                                                                                       Burundi

                                                                                                                                                                                                                                                                                                                                                                                     © Sagaci Research Ltd
  Source= AfDB, IMF and World Bank and Sagaci Research
  Note: Modern food retail sale share is calculated as the percentage of all supermarket sales (both chained and independent ones) over total food expenditure

Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                                                                                                                                                                                                                                                  Page 4
Formalizing African Retail - The path ahead in grocery retail and shopping malls August 2017 - API Summit
FMCG brands know how to work with modern retail … but struggle in traditional retail

                                                Traditional retail                 Modern/organized/chained retail

                    High capillarity, large number of stores, low turnover      Limited number of stores with high turnover
                                            per store

                                                                                            Cheaper distribution
                                        Expensive distribution                 Higher volumes per outlet, but in fewer outlets,
                                 High capillarity, low volumes per outlet                 centralised warehousing

                            Reach through distributors and wholesalers               Direct supply - Key account model

                     Lack of control, difficult to understand and manage         Extensive marketing and promotions used
                      Distribution over multiple layers, parallel imports...      Key Account Management, shelf rotation,
                                                                                               promotions...

                                                                                                                                           © Sagaci Research Ltd
Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                         Page 5
Formalizing African Retail - The path ahead in grocery retail and shopping malls August 2017 - API Summit
Traditional retail is key, even in specific categories like yogurt
                                                                                                    Example:
                                                                            Yoghurt penetration in Embakasi (district of Nairobi), 2017

                                                                                                                                                   © Sagaci Research Ltd
Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                 Page 6
Formalizing African Retail - The path ahead in grocery retail and shopping malls August 2017 - API Summit
Traditional retail will remain dominant for the coming years …

                                                                            • Traditional retail accounts today for 90 to 95% of grocery purchases
                     Current capillarity                                    • Traditional retail is the only network with enough capillarity to reach all
                     of traditional retail                                    segments of the population

                                                                            • Market is expanding at 6% + annual rates creating large opportunities and
                    Market are growing                                        sustaining the traditional retail outlets
                           fast                                                • Population growing at 2 - 3% in most countries
                                                                               • GPD per capita growing up to 3%

                        Limited speed of
                          development                                       •   Modern retail outlet expansion is relatively slow, any significant
                                                                                increase in the number of outlets will require several years
                        of modern retail

                                                                                                                                                                     © Sagaci Research Ltd
Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                                   Page 7
Formalizing African Retail - The path ahead in grocery retail and shopping malls August 2017 - API Summit
… even with strong expansion of international banners in Africa

                                                      15                             12                      9                       6
                                                   countries                      countries               countries               countries

                                                                         12                      6                       3
                                                                      countries               countries               countries

                                                                                                                                                       © Sagaci Research Ltd
Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                     Page 8
Formalizing African Retail - The path ahead in grocery retail and shopping malls August 2017 - API Summit
Modern retail in Africa Local and international players have their specific challenges
  ahead
          Local African champions – recent example of challenges
                            faced by Nakumatt                                                                    Multinational retail banners

                                                Limited sophistication often translates into                          Struggling to understand local consumer
       Limited retail                           poorer financial performance, shelf rotation       Challenges to      preferences
       sophistication                           etc                                               adapt models to
                                                                                                                      Frequently perceived as premium players
                                                                                                                      and expensive
                                                                                                 local preferences    Difficulty in setting up local supply chain for
                                                                                                                      local products (vs importing)

          Stretched                             Rushed expansion with limited understanding
                                                on the new sites potential turnover                                   Most major global retailers have failed
           network                                                                                                    several times in expanding abroad
                                                Securing sites too quickly, and accepting high   Multiple failures
          expansion                             rents to secure sites                                                     I.e. Walmart in South Korea or
                                                                                                    of entry
                                                                                                                          Germany, Tesco in France or Taiwan,
                                                                                                  strategies...           Carrefour in many European markets or
                                                                                                                          Japan
                                                Family owned companies with no institutional
        Shortages of                            investors or access to debt                                           However, once the surviving international
          capital                               Limited capital to fund development and to                            retailers have managed to adapt, they can
                                                                                                 ... But survivors
                                                cope with difficulties                                                achieve strong market positions
                                                                                                    can succeed

                                                                                                                                                                             © Sagaci Research Ltd
                                                                                                                           I.e. Carrefour has +230 stores in China

Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                                           Page 9
The path ahead: Grocery retailing in Africa

                                                 Global trends                                                  Potential for African innovation

              • Will online finally get to grocery retailing the way it got to                       • The particular conditions of the African landscape could bring
                other industries?                                                                      some innovation in the grocery retail area be some innovation
                   • Amazon spends 13,7Bn USD in acquiring wholefoods                                  in the pipeline
                                                                                                     • As it has happened in other sectors, i.e.
                                                                                                          • The success of mobile money leapfrogging the whole
                                                                                                              world in electronic payments
                                                                                                          • The excellent adoption of Uber (near perfect market
                                                                                                              landscape, available labour, no organized taxi services in
                                                                                                              many cities, trust as an added value)

                       • However, many trials came before and failed, as grocery
                         retail is extremely complex

                               Our view
                                    International banners (south African and European mainly) will keep investing and entering different countries
                                                 • They will adapt their models to the local realities
                                                 • Some players might partner with local or acquire local chains
                                   Local national champions will overcome their difficulties and modernize or will be acquired
                                    Traditional stores will still make up for a large proportion of retail

                                                                                                                                                                                     © Sagaci Research Ltd
                                                 • Innovative models could emerge bottom-up from the traditional channels

Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                                                  Page 10
Shopping mall landscape in Africa: 413 malls in 34 countries

    413 shopping malls in Africa in Q1 2017 (Excluding South Africa)                                                    27 new openings since 2016

                                                                                                                               1               3
                                                                            3.7-10.5%
                                                                              CAGR                                                                          Mall of Egypt
                                6,9%
                                CAGR                                                       28        441-501
                                                                               60
                                                   410               413                                        1                  7
                                 386                                                                                       2
               359
                                                                                                                                                        8
                                                                                     Range accounting
                                                                                                                                                   1          Two Rivers
                                                                                    for expected delays
                                                                                    in 2017-18 pipeline
                                                                                                                                       4
                                                                                                                    Novare-apo
                                                                                                                       Mall

              2014              2015              2016          Q1 2017 Remaining 2018               Expected
                                                                          2017                         2018

                                                                                                                                                                                      © Sagaci Research Ltd
                                                                                                                    Number of openings since Dec 2015

Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                                                   Page 11
27 malls opened in 2016 and Q12017
                                                                            Rating of newly opened shopping malls – 2016 and Q1 2017
                                                   Mall name                               Country       City / Area           GLA (Sq m)   Rating
                                              Mall of Egypt                                  Egypt      6th of October            165000     AAA
                                             Two Rivers Mall                                 Kenya          Nairobi                63000      A
                                            Novare Lekki Mall                                Nigeria         Lagos                 22000      A
                                             Xyami Lubango                                   Angola        Lubango                 14000      B
                                             The Hub Karen                                   Kenya          Nairobi                29000      C
                              Lar Patriota Shopping (AKA Galerias Patriota)                  Angola         Luanda                 15187      C
                                              Prima Center                                   Guinea        Conakry                 12000      C
                                                Circle Mall                                  Nigeria         Lagos                 10800      C
                                           Rosslyn Riveria Mall                              Kenya          Nairobi                10777      C
                                              Maryland Mall                                  Nigeria         Lagos                 7000       C
                                          El Mohammadia Mall                                 Algeria        Algiers                15240      C
                                                Asaba Mall                                   Nigeria         Asaba                  7000      C
                                              Nextgen Mall                                   Kenya          Nairobi               15,000      D
                                       Mkuki House Shopping Mall                            Tanzania    Dar es Salaam              22000      D
                                               Maxim Mall                                    Egypt           Cairo                 21622      D
                                              Juja City Mall                                 Kenya          Nairobi               20500       D
                                               Onitsha Mall                                  Nigeria       Onitsha                12100       D
                                    Alexandria City Centre Expansion                         Egypt        Alexandria              12000       D
                                               Owerri Mall                                   Nigeria        Owerri                11000       D
                                               The Octagon                                   Ghana           Accra                 7000       D
                                           Accra Mall Extension                              Ghana           Accra                16000       -
                                                Cedar Mall                                   Kenya         Nanyuki                 12000      -
                                     The Palms Shopping Mall - Ota                           Nigeria          Ota                  10687      -
                                 Shopping Avenida Talatona (Candando)                        Angola         Luanda                 10000      -

                                                                                                                                                               © Sagaci Research Ltd
                                            Green Square Mall                                Kenya         Kericho                  9800      -
                                          Unicity Shopping Mall                              Kenya          Nairobi               11,500      -
                                             Xyami Huambo                                    Angola        Huambo                     -       -
                          Source: Sagaci Research African Shopping Centers Database, March 2017
Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                            Page 12
Shopping malls in Africa: Few malls larger than 70k sqm of Gross Leasable Area

                  Shopping malls typically small or medium                                                                 Specific characteristics of retail landscape
                                                                                                                         Highstreets for retail are non existent; malls are the
                                                                173              9          413                          only option for international brands
                                                                 54
                                                                                            124     North Africa         Mall as a replacement of entertainment activities:
                                                                                                                         one of the few safe destinations for leisure (air
                                                                119                                                      conditioned and modern)
                                                                                                                               • Large share of food and beverage in the
                                        172
                                                                                                                                    tenant mix
                                         47
                                                                                                                         Destination for higher classes
                                                                                            289     Sub-Saharan Africa         • Accessible by road, when 90% of the
                                        125
                                                                                                                                   population does not have a car
                59
                14                                                                                                       Relatively small malls
                45                                                                                                             • 19 out of the 27 new openings in 2016 and
        Neighborhood                                       Local (12-                       Total                                   Q1 2017 have less than 16,000 sqm GLA,
        (3-5,000 sqm)                                     70,000 sqm)                                                               and 25 less than 30,000 sqm

                                Community (5-                                  Regional
                                 12,000 sqm)                                (>70,000 sqm)

                                                                                                                                                                                            © Sagaci Research Ltd
  1. Ex-South Africa
  Source: Sagaci Research African Shopping centers Database, March 2017

Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                                                         Page 13
Development of shopping malls in Africa facing important challenges

                                                                            Need to master the basic approach for generating traffic
                                                                                 • Deep understanding of the catchment area, the access possibilities and
                                                                                    the integration with city life
                       Generating foot traffic                                   • Ensure ease of access, availability of parking space
                                                                            •   Expand towards unserved public: What are the access opportunities
                                                                                offered for the non-driver population? (90% of the population in Africa)

                                                                            Main international brands do not have Africa on their radar (beyond
                                                                            South Africa)
                  Recruiting relevant tenants                                   • Lack of understanding of the countries
                                                                                • Higher risk perception
                                                                                • Lack of local partners/distributors to develop the brand

                                                                            Lack of tenant base results in very similar tenant mixes in most of the
                                                                            malls in a city
                          Differentiate                                     •   Options for differentiation
                     against competing malls                                     • Target local specificities
                                                                                 • Differentiation on new leisure services / equipment (i.e. gyms,

                                                                                                                                                                      © Sagaci Research Ltd
                                                                                   trampoline parks)

Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                                   Page 14
Trade performance varies immensely depending on location: Illustration of Nairobi,
  Sagaci Research trade density tracker
                                                 Absolute Trade Density (sales per square meter) in Nairobi’s shopping malls, per district
                                                                             (Q2-2017, in USD /sqm/month)              365

                                                                                                   Rosslyn Riviera                                         Thika Road
                                                                                     448
                                                                                                                        Ridgeway                                        TRM
                                                                                                      Village Market
                                                                                                                        s
                                                                                                                 New Muthaiga                                 Garden City
                                                                                                  Limuru road                                               Mountain

                                                                                   794

                                                                                                              Yaya Center
                                                                                                 Junction     Ad Life
                                                                                                     Junction mall
                                                                                                               Prestige Plaza
                                                                                                 Kilimani
                                                                      The Hub
                                        321                             Karen CrossRoads

                                                                       Karen
                                                                                      Galleria

                                                                                                                                                                                        © Sagaci Research Ltd
Note: Absolute Trade Density is inclusive of VAT. A standard mix of categories for all malls in each district is assumed (equally weighting beauty, food and clothing
categories), in order to ensure consistency in the comparison
Source: Sagaci Research Analysis
Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                                                     Page 15
Tenants are looking to expand (I)
  Example 1: Mr Price has become one of largest brands across Africa

                                                                                     Number of stores of Mr Price in African Countries
                                                  Mr Price Apparel              Sheet Street
                                                  Mr Price Home                 Miladys
           37                                                                                                                                Mr Price owns 1,100+ stores in
                                                  Mr Price Sport                Franchised
                                                                                                                                                   South Africa alone

                                                                                             Accra Mall,
                                                                                                  Accra
                                 23
                                                                                                                             Franchise partner in East Africa: Deacons

                                                                                                                               12
                                                         9
                                                                            7
                                                                                             5             5       5
                                                                                                                                             3              3
                                                                                                                                                                          2
                                                                                                                                                                              1

                                                                                                                                                                                            © Sagaci Research Ltd
Source: Mr.Price, Press Search
Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                                                         Page 16
Tenants are looking to expand (II)
  Example 2: Yves Rocher, a growing pan African tenant targeting top malls in each market

                                                                              Number of stores of Yves Rocher in African Countries

          65

                             57
                                                                                                 Centre
                                                                                                                                         City Stars, Cairo
                                                                                        Commercial Sea
                                                                                                                                               (AAA mall)
                                                                                           Plaza, Dakar

                                                13
                                                                   11
                                                                              6
                                                                                        4         3          3         2             2         1             1       1          1

    Morocco South Africa                    Algeria             Tunisia     Libya   Mauritius   Gabon     Senegal    Egypt      Kenya     Madagascar     Niger   Mauritania   Rwanda

                                                                                                                                                                                              © Sagaci Research Ltd
                         Source: Yves Rocher
Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                                                           Page 17
The path ahead: African shopping malls innovations

                                              Specific topics for African malls                                     Potential innovations

                                                      •      How to improve access for the non-driver        •   Newer locations?
                                                             population? (90% of the population in Africa)   •   Focus on alternative means of
               Generate Traffic
                                                      •      How to improve frequency of visits by               access (walk, public transportation)
                                                             current customers?                              •   Focus on more regular services?

                                                                                                             •   Development of different (lower
                                                      •      How to improve affordability to the general         cost) tenants?
                  Affordability
                                                             population?                                     •   Development of spaces for
                                                                                                                 traditional retail within malls?

                                                      •      How to diversify and increase the number of     •   Attraction of new international
                   Tenant
                                                             tenants available?                                  tenants?
              development and
                                                      •      How to diversify from the reliance on leisure   •   Development of different (lower
               differentiation
                                                             and entertainment?                                  cost) tenants?

                                                      •      How to reduce the costs of land?                •   Emergence of multi-mall
                         Costs                        •      How to reduce the costs of development and          developers, willing to leverage on

                                                                                                                                                                  © Sagaci Research Ltd
                                                             speed it up?                                        experience and scale effects?

Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                                               Page 18
Our contact details

                                                                               www.sagaciresearch.com
                                                                                  @sagaciresearch

                                                            Julien Garcier                                  João Terlica
                                                           Managing Director                              Managing Director

                                                            +254 716 313 442                               +34 625 088 888

                                           julien.garcier@sagaciresearch.com                        joao.terlica@sagaciresearch.com

                                                                                                                                                © Sagaci Research Ltd
Formalizing African Retail | August 2017 | Sagaci Research | Confidential                                                             Page 19
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