G2 2021 Winter Report - ENDPOINT MANAGEMENT SOFTWARE - Absolute Software
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G2 2021 Winter Report END PO I N T MANAG EME NT S OFT WA RE
G 2 2 02 1 WINTE R REPORT : EN D POIN T MANAG EMENT SO FTWA RE
Who is G2?
G2 is the world’s leading business software review platform. The Winter 2021 Grid® Report for Endpoint Management is
presented here in this abridged format in collaboration with Absolute Software to help enterprise and education clients
choose the right partner for endpoint management.
How G2 Defines Endpoint Management Software
Endpoint management software products help users keep track of devices in a system and ensure their software is
secure and up to date.
Typical features of endpoint management products are:
• Asset management
• Patch management
• Compliance evaluation
Companies use these tools to make sure no unapproved devices are linked to the system. They also use these
products to ensure each endpoint device has up-to-date software that has been patched properly to prevent
intrusion.
These tools have many overlapping features with vulnerability management and mobile device management (MDM)
products. Endpoint management solutions simply have a wider scope of capabilities than vulnerability management
tools including device governance and device compliance. While endpoint management software helps secure all
sorts of endpoints, MDM tools typically only manage remote workers and mobile devices.
To qualify for inclusion in the Endpoint Management category, a product must:
• Manage endpoint assets connected to a network
• Manage patch updates and ensure device compliance
• Detect new or suspicious devices connected to a network
• Be able to install new operating systems or applications to an endpoint device
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G 2 2 02 1 WINTE R REPORT : EN D POIN T MANAG EMENT SO FTWA RE
Endpoint Management Grid®
Products shown on the Grid® for Endpoint Management have received a minimum of 10 reviews/ratings in data
gathered by November 24, 2020. Products are ranked by customer satisfaction (based on user reviews) and market
presence (based on market share, vendor size, and social impact) and placed into four categories on the Grid®:
Contenders Market Leaders
Contender products have relatively low Products in the Leader quadrant are rated
customer Satisfaction scores and high highly by G2 users and have substantial Market
Market Presence compared to the rest of the Presence scores.
category. You’ll find Absolute here.
Niche High Performing
Niche products have relatively low Satisfaction High Performing products have high customer
scores and low Market Presence compared to Satisfaction scores and low Market Presence
the rest of the category. compared to the rest of the category.
Contenders Leaders
Market Presence
Niche High Performers
Satisfaction
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G 2 2 02 1 WINTE R REPORT : EN D POIN T MANAG EMENT SO FTWA RE
Absolute named Leader in Endpoint Management Software
93% 92%
Absolute Named Customer support 98% of users rated Recommend Absolute
G2 Leader — Again satisfaction Absolute 4 or 5 stars
Satisfaction Ratings Top Industries Represented
Quality of Support
93% Hospital & Health Care
Avg 90%*
Ease of Use Information Technology & Services
84%
Avg 89%*
Financial Services
Meets Requirements
Education Management
92%
Avg 92%*
Primary/Secondary Education
Ease of Admin
87%
Avg 88%*
Ease of Doing Business With
94%
Avg 91%*
Ease of Setup
88%
Avg 86%*
Ownership HQ Location Year Founded
Highest-Rated Features
Absolute Software Vancouver, Canada 1993
Asset Management
93%
Avg 89%*
Compliance
92%
Avg 91%* Total Revenue Employees Company Website
System Isolation
91% $94 (USD MM) 592 www.absolute.com
Avg 89%*
*Category Average
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G 2 2 02 1 WINTE R REPORT : EN D POIN T MANAG EMENT SO FTWA RE
Real Feedback from Absolute Customers
Use and Deployment
How easy was it to implement Absolute and see real, concrete benefits? Our customers can go from proof of
concept to live deployment quickly and easily. Absolute is embedded in the firmware of almost every device.
Once enabled, Absolute is self-healing and cannot be removed or disabled.
“ An amazing piece of technology
The persistence of the Absolute agent. Having the ability to re-install itself even after a theft is unparalleled.
The reports cover just about everything you could ever want to know about your assets. Geolocation is also an
amazing way to know where all your assets are. Very happy to work with their success manager who has been
a great resource.
Greg S
Enterprise (> 1000 emp.)
“ Elegant and reliable
The ease of use is unparalleled, a very valuable
tool; we use it every day at my company. Solving
the issue of motivating released employees to
“ We can easily secure our assets
The security features are what we like the most.
We feel more at ease knowing we can perform a
data wipe or use the freeze command if an asset
contact our IT dept. to coordinate equipment is lost or stolen. The support and follow up we
return, the canned message when freezing serves receive from Absolute are great. I would consider
to enact this process and works wonderfully. this product if you are looking to manage your
We have found that this significantly decreases assets remotely. With the security and scripting
rogue assets. features you have total control all the time.
Clayton S. Administrator, Accounting
Enterprise (> 1000 emp.) Enterprise (> 1000 emp.)
“ Not what I was expecting, and that was a good thing
The fact that you can track your hardware even if the OS is re-setup blew my mind. This tool has a lot going for
it. You can make your own alerts for any software. You can even setup GPS tracking. This is a wonderful tool for
security and tracking of what is or is not installed.
John M.
Mid-Market (51-1000 emp.)
P.5G 2 2 02 1 WINTE R REPORT : EN D POIN T MANAG EMENT SO FTWA RE
“ Absolute is extremely simple and straightforward to deploy on Windows and Apple products. You can
easily track where assets are, how long they have been there, and the software has some really nifty features
in deleting software, PII, as well as functionality to remote wipe a machine when you or an employee no
longer has it.
John B.
Mid-Market (51-1000 employees)
Asset Management
How are assets (laptops, desktops, and tablets)
managed, tracked, and updated? Absolute
simplifies and centralizes asset management,
inventory, and updates from a single, centralized
“ Robust and easy to use
Absolute is easy to deploy and makes it easy to
track and manage IT assets out in the field. My
main client had several devices stolen out of
rental cars or held hostage by rogue employees.
console.
Absolute provides peace of my mind to my clients
in that they know that any of their devices can be
locked down or wiped in a few minutes.
Jadus H
Small-Business (50 or fewer emp.)
“ Vital in recovering ‘lost’ equipment
Our client has been able to recover missing
assets, and that is a huge benefit as the cost of
the devices far, far exceeded the entire sum of
the Absolute service for ALL devices that were
“ Awesome Product
This tool helped my organization recover 99% of
the equipment that was reported stolen. Over the
past 6 years working with this tool, Absolute has
added additional features that helped us reduce
registered.
our requirement on obtaining additional software
to monitor our systems.
Administrator, Oil & Energy
Mid-Market (51-1000 emp.)
Administrator in Management Consulting
Enterprise (5001-10,000 employees)
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“ More than anti-theft, it’s peace of mind
Absolute is solving several problems for our
organization. First is the basic asset recovery,
from lost or stolen property. With the added
“ Just what we needed
If you are thinking about Absolute for your
organization, do not think twice! It has been one
of the best device management solutions we
benefit of device freeze or data wiping to ensure have used by far. Absolute does exactly what it
sensitive data is not disclosed. It has helped is intended for and has helped our organization
us to determine the travel of our devices and manage all our devices! Within our organization
time off and on the network. During COVID-19, it we are required to have all devices up to date with
empowered us to push needed applications and the latest patches and McAfee running. Absolute
policy off the network. The overall piece of mind has given us the ability to manage devices outside
with the persistent application ability ensures our our network.
endpoints are always protected and self-heal.
Jarlene M.
Kyle B, CTO Enterprise (> 1000 emp.)
Enterprise (>1000 emp.)
Compliance
How does Absolute help organizations become
compliant with HIPAA, FERPA, GDPR, NIST, and
other frameworks and regulations? Absolute
ensures that organizations are always audit-ready
“ Complete UI with Endpoint Data Discovery
and lots of capability.
Couple that with selective file delete and a
little user warning and you have a way to
decrease risk of information release on
with automatic monitoring and remediation for specific endpoints at greater risk.
sensitive data stored on devices, and can provide
proof of compliance and data sanitization. Administrator in Banking
Enterprise 1001-5000 employees
“ Peace of mind for any security team
I can tell any manager what was on a lost computer, when it was lost, where it was lost. I can verify it was
encrypted; I can say who used it last. The amount of information and control they give is critical to complying
with HIPAA.
J Longwell
IT Security Engineer
Enterprise (1001-5000 employees)
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To learn more about how Absolute’s award-winning
endpoint management platform can secure your data
and devices, please contact us for a custom demo.
CONTACT US
2020: The State of
Endpoint Resilience™ New enterprise security
Report
New research reveals gaps in enterprise device security trends, threats & opportunities
and endpoint application health
revealed in our annual study of
8.5 million devices.
DOWNLOA D REPORT
Who is Absolute Software?
Absolute Software is a leader in Endpoint Resilience™ solutions and the industry’s only undeletable defense platform embedded
in over a half-billion devices. Enabling a permanent digital tether between the endpoint and the enterprise who distributed it,
Absolute provides IT and Security organizations with complete connectivity, visibility, and control, whether a device is on or off the
corporate network, and empowers them with Self-Healing Endpoint™ security to ensure mission-critical apps remain healthy and
deliver intended value.
EM AIL: S A LE S :
sales@absolute.com absolute.com/request-a-demo
PHONE:
W E BS I T E :
North America: 1-877-660-2289
absolute.com
EMEA: +44-118-902-2000
© 2020 Absolute. All rights reserved. Absolute and Persistence are registered trademarks of Absolute. Self-healing Endpoint Security is a trademark of Absolute. All other trademarks are property of their respective
owners. ABT-G2-2021-Winter-Report-121420
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