GCC Source Market: India - Arabian Travel Market Series: Research Paper - Colliers

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GCC Source Market: India - Arabian Travel Market Series: Research Paper - Colliers
Research Paper
MENA | Hotels
October 2018

Arabian Travel Market Series:
GCC Source Market: India
GCC Source Market: India - Arabian Travel Market Series: Research Paper - Colliers
Steady Increase in Indian Visitors to the GCC
INTRODUCTION
Encouraged by its pace-setting 7% GDP growth, India is now the                                  2013-2018F: Indian Outbound Tourists
fastest growing outbound travel market in the world, second
only to China. Tourist arrivals from India into the GCC have
witnessed constant progression year on year. The United
Nations World Tourism Organization (UNWTO) estimates that
India will account for over 50 million outbound tourists by 2022,
making India a USD 45 billion outbound spend market.

Despite the slowdown due to Indian Rupee fluctuations, the
Indian outbound market has been growing at an average annual                                                   India
growth rate of 10-12% over the last seven years. To put things
into perspective, India has been the largest source market for
Dubai over the last 3 years. Overall in 2017, UAE welcomed 2.3
million Indian tourists, accounting for 13% of its annual visitors.
This is 15% greater than that of UAE’s 2nd largest source market,
Kingdom of Saudi Arabia.
Some critical factors behind India’s growing outbound market
include:

•    Burgeoning middle class (350 million), with increasing
     amount of disposable income
                                                                                                                                   22.50 million Outbound
•    By 2025, India will rank as world’s youngest country                                                                          Indian Tourists in 2018F
     demographically with 65% of the total population                                                                              (worldwide)
     categorized as Gen X and Gen Y (Census of India, Ministry of               20 million Outbound
     Home Affairs, India, 2018)                                                 Indian Tourists in 2015
•    Indian tourists are among the world’s highest spenders per                 (worldwide)

                                                                             “
     visit made abroad. An average Indian traveler spends $1,200
     per visit compared with Americans and British travelers who
     spend on average $700 and $500 respectively (Forbes, 2018)
Across the GCC region, there has been increased efforts to grow                       37% of India’s outbound market
visitors numbers from India which is discussed later in this
paper.                                                                              travels to the GCC. The popularity of
                                                                                       this region as a destination for
         FOCUS ON INDIAN TOURISM TO GCC COUNTRIES                                    business, place of work and leisure

                                                                                                                                                       ”
                        Oman has experienced a significant                                 underpins this demand
                        growth in in Indian visitors during 2013-
                        2018F. The CAGR growth in Indian tourist
                        arrivals has been 8.3%
        UAE has experienced an increase in                                       CAGR Forecast 2018 – 2022F: Total Indian Inbound Arrivals
        growth of Indian visitors from 2015 –                                                    (GCC selected countries)
        2018F. India is UAE’s largest source
        market
                     KSA has been witnessing a steady flow of
                     Indian tourist over the last decade. Recent
                     changes in Umrah Visa’s now allowing Umrah
                     travelers to visit any other city in the Kingdom
                     along with other initiatives are expected to                    7%
                                                                                                                                        7%
                     boost tourism                                                                    6%               6%                              6%
     Bahrain has witnessed a stable growth in the
     number of Indian visitors between 2013 –
     2018F. The average growth has been
     persistent at 5.4% CAGR
                                     Kuwait has experienced a negative

    -8.5                             growth rate of -8.5% in Indian
                                     arrivals over the last 4 years
                                                                                     UAE             Oman            Bahrain           KSA            Kuwait

    Source: National Statistics, Colliers International 2018                   Source: EuroMonitor International, 2018; Colliers International 2018

    2        GCC Source Market: India | November 2018 | Hotels | Colliers International
GCC Source Market: India - Arabian Travel Market Series: Research Paper - Colliers
Long-Term Outlook
    Steps taken by GCC countries to attract the Indian source
                                                                                        Long-Term Outlook – Indian Outbound Market
    market are as follows:
                                       •      Indian passport holders with a
              UAE                             green card or valid US visa are
                                              eligible for Visa on Arrival valid                                                        2018                 2022
                                              for 14 days (can be extended)
                                       •      UAE introduced a free two-day
                                              transit visa                                 Total Indian Tourism                      22.5 million          50 million
                                                                                                Departures                              Total                Total
•     SCTH announced the launch of their                         KSA                                                                  Outbound             Outbound
                                                                                               (Worldwide)
      tourist visas as a strategic part of National                                                                                    tourists             tourists
      Transformation Program 2020 and Saudi
      Vision 2030. It is hoped to boost overall
      current tourism numbers (leisure tourism)
      and increase Indian footfall                                                                                                                         Approx. 9
                                                                                                                                     5.4 Million
                                                                                           Indian Outbound to                                                million
                                                                                                                                     Total Indian
             Oman                                                                                  GCC                                                    Total Indian
                                   •       Indian passport holder with a valid                                                        tourists to
                                                                                                                                                           tourists to
                                           UK, US, Canada, Australia, Japan or                                                           GCC
                                                                                                                                                           GCC 2022
                                           Schengen visa are eligible for a 10
                                           days tourist visa at a nominal cost
                                                                                            Outbound Tourist                          23 billion           45 billion
                                                                                               Spending                                 Total                Total
                                                               Bahrain                                                                                     Spending
                                                                                                 (USD)                                Spending
•        Indian passport holders are eligible                                                                                                                 (2022)
         for Visit e-Visa in Bahrain, which
         eradicates the need to visit the

                                                                                   “
         embassy and makes the process a lot
         more seamless

             Kuwait                •       Visas to Kuwait are available to         Colliers estimates that an extra 10.8m
                                           Indian nationals with a valid
                                           GCC resident card and through           room-nights will be created by increased
                                           direct applications to the
                                                                                   demand from Indian tourists to the GCC

                                                                                                                                                         ”
                                           embassy
    Source: SCTH, 2018; Gulf Business, 2018
Air Connectivity
                                                                                               in the next 5 years
•        1,065 weekly India-UAE flights corresponding to 130,000
                                                                                       What hoteliers can do to attract Indian Travelers:
         seats per week
                                                                                       To attract Indian travelers to the GCC region and to profit from
•        On-going bilateral talks to increase airline frequency with
                                                                                       the largest source market, hoteliers require to focus and account
         various countries across the region
                                                                                       for the following factors:
The following airlines have direct flights from the GCC
                                                                                       •     Increased Price Sensitivity: While the average Indian
countries to India:
                                                                                             travelers prefer to stay at midscale hotels, they prioritize
                                                                                             their spend on experiencing and exploring the key
                                                                                             attractions in the destination as well as on good quality food
                                                                                             and beverage. Packages curated to these needs will help
                                                                                             hotels attract more Indian travelers
                                                                                       •     Large Format Travel: Owing to the family and friends centric
                                                                                             decision making culture, Indian tourists typically travel in
                                                                                             groups. Offering family friendly amenities and facilities to
                                                                                             Indian travelers will attract their attention
                                                                                       •     Roadshows and Travel Marts: India as a hospitality market
                                                                                             has over 100,000 branded hotel rooms with almost all major
                                                                                             hotel brands present in the country. Roadshows/aggressive
                                                                                             sales calls and lucratively crafted packages by these hotel
                                                                                             brands are key to attracting this source market
                                                                                       •     Focused Marketing: From inducing Indian travel to GCC
                                                                                             standpoint, focused marketing on channels such as Radio
                                                                                             (FM 91.1, 93.5, 94.3 and 95) and Television (channels such as
                                                                                             Aaj Tak, Star Plus) will garner attention

                                                                                   Source: UNWTO, 2018, Business Monitor International, 2018; Colliers International 2018

     3         GCC Source Market: India | November 2018 | Hotels | Colliers International
69 countries
                                                                                                                    For further information,
                                                                                                                    please contact:

                                                                                                                    Christopher Lund
 $2.7                                                                                                               Head of Hotels | MENA Region
 billion in                                                                                                         Main +971 4 453 7400
 annual revenue                                                                                                     Mobile +971 55 899 6110
                                                                                                                    christopher.lund@colliers.com

 2.0                                                                                                                James Wrenn
 billion square feet                                                                                                Senior Manager | Hotels | MENA Region
 under management                                                                                                   Main +971 4 453 7400
                                                                                                                    Mobile +971 55 736 6767
                                                                                                                    James.wrenn@colliers.com
 15,400
 professionals                                                                                                      Ankur Arora
 and staff                                                                                                          Consultant | Hotels | MENA Region
                                                                                                                    Main +971 4 453 7400
                                                                                                                    Mobile +971 55 789 9797
                                                                                                                    ankur.arora@colliers.com

                                                                                                                    Colliers International | MENA Region
                                                                                                                    Dubai | United Arab Emirates

                                                                                                                    +971 4 453 7400

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