Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably

Page created by Stephen Holland
 
CONTINUE READING
Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably
flymango.com                  Why not today?

Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably

                                                                                                                                                               • CO2 canisters (compressed air cartridges) are
Here’s why you and your bike                                                                                                                                   considered ‘Dangerous Goods’, thus only two
should be flying with us.                                                                                                                                      canisters per person are allowed as carry-on
                                                                                                                                                               baggage on the plane. CO2 canisters are not
• Secure and safe bike storage premises.                                                                                                                       allowed as checked-in luggage. The current
                                                      Costs, bookings and payments.                                                                            Terms and Conditions pertaining to the refusal
• Dropping-off and picking-up your bike is simple                                                                                                              and limitation of carriage shall apply.
and convenient.
                                                     We will fly your bike to/from Cape Town via                                                               • Wheels, rims, frames and any other equipment
• Your bike doesn’t form part of your                Johannesburg, Durban, Bloemfontein or Port                                                                must be checked-in as they do not comply
checked baggage.                                     Elizabeth for only R300 (one way trip) or R350     Packing, care and handling.                            with IATA carry-on bagage regulations. No
                                                     if you have a tandem bike. This charge is over                                                            exceptions will be entertained.
• We guarantee that your bike will be back at your   and above your airfare.
collection point within four (4) days of leaving                                                       The efficient and safe carriage of your bike to         • All bikes will be subject to a security check.
Cape Town.                                           To minimise admin and avoid long queues, we       and from Cape Town is of prime importance to            Please ensure that you have the key to unlock
                                                     recommend that you book and pay for your          us and we will make every endeavour to ensure           your bike bag or, if using a box, bring sufficient
• You can track your bike online via the BidAir      flight and bike transport fee at the same time.   that your bike receives appropriate care and            tape to retape it securely once the security
Cargo website or telephonically if flying from/      The most efficient ways of doing this are:        handling.                                               check is completed.
to Bloemfontein & Lanseria.
                                                     • Online 24/7 at www.flymango.com                 Here are some tips to ensure your bike touches          • Kindly note that Mango accepts no liability for
• We’ll transport your bike carefully and safely.                                                      down as safely as it took off.                          loss or damage to any bike, spares or equipment,
                                                     • Telephonically 07h00 to 21h00 via the Mango                                                             in part or whole, in accordance with our Terms
• Affordable pricing: R300, one way trip, or R350    Call Centre General Enquiries                     • It must be securely packed and placed in a bike       and Conditions of Carriage. For additional peace of
for a tandem.                                        +27 (0)86 100 1234                                bag or box to prevent possible damage. Special          mind, we suggest you purchase travel insurance
                                                                                                       boxes or bags are obtainable from most bike outlets     to insure your bike.
• Easy, quick booking and payment options.           • Mobi app                                        and this is the only form of packaging allowed: we
                                                                                                       cannot accept bikes packed in bubble wrap and/or        • Mango Airline’s standard Terms and
                                                     • Online at www.bidaircargo.com.                  plastic wrapping.                                       Conditions apply.

                                                     Note: SAA Codeshare Guests may only pay           • For ease of handling, pack your bike as follows:
                                                     the bike transport fee at an airport Mango        turn the handlebars parallel to the frame, remove
                                                     Guest Service desk or their nearest Pick n Pay    pedals (or turn inward), deflate tyres and put the
                                                     outlet. When booking your flight, be sure to      seat down.
                                                     advise you’ll be bringing your bike so that we
                                                     can plan ahead for you.                           • Remove and transport all electronic equipment
                                                                                                       separately.

                                                                                                       • Please ensure that the box or bag is clearly marked
                                                                                                       with your name, contact details, flight number and
                                                                                                       Mango booking reference number.
Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably
flymango.com                  Why not today?

Airport drop-off/collection
procedures.

General                                                                                                     Documentation requirements
• Please note that you can only drop-off or                                                                 You must present the following
collect your bike at the airport stated on your                                                             documents at all drop-off and
booking.                                                                                                    collection points:
• Bikes may not be collected at any of the
collection points by family members, friends or     • Whereas cyclists and bikes arrive in Cape           • Bike transportation proof of payment
colleagues. We will only release your bike to       Town over a period of a few days, most cyclists
you personally, on presentation of the relevant     return on the Sunday/Monday after the event.          • Flight booking confirmation
documents (see documentation requirements).         Due to the vast number of bikes transported, it
                                                    may take up to four (4) days before your bike         • Valid ID document/passport or SA driver’s licence.
• Although we will try, we cannot guarantee         arrives back at your collection point.
that you and your bike will be transported to/                                                            • BidAir Cargo waybill (or baggage claim tag if flying
from Cape Town on the same flight.                  If you are travelling onward to another destination   from/to Bloemfontein and Lanseria) - applicable only
                                                    from this airport, it is essential that you advise    to collection points.
• Due to limited freight space on our aircraft,     Mango in advance, and every endeavour
please be patient and allow up to four (4) days     will be made to prioritise the delivery of
for the delivery of your bike to Cape Town.         your bike to the collection point, for you to
                                                    collect for your onward journey. Proof of travel
• Do NOT travel long distances to collect your      arrangements would be required and Mango
bike unless you know it has arrived at the          cannot guarantee delivery prior to the four-day                                                                  Bike drop-off/collection
collection point. You can track your bike via its   waiting period.
waybill number on the BidAir Cargo website
                                                                                                                                                                     schedule and guidelines.
- www.bidaircargo.com. (Guests from Lanseria
must call +27 (0)11 367 0470 - 08h00 to 14h00                                                                                                                      • Please see below the full schedule of bike
Mon to Sat - track their bikes. Bloemfontein                                                                                                                       drop-off/collection dates, times and deadlines
guests must call +27(0) 87 310 4019 - 08h00 to                                                                                                                     specific to Johannesburg (ORT and Lanseria
14h00 Mon to Sat.)                                                                                                                                                 departure points), Durban, Bloemfontein and
                                                                                                                                                                   Port Elizabeth and destination city Cape Town.
• Please be patient when waiting for the delivery
of your bike - it may take a while to locate your                                                                                                                  • We recommend you print this schedule - together
bike from the storage area.                                                                                                                                        with this overview document - for easy reference.
Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably
flymango.com                  Why not today?

          FLYING MANGO TO THE CAPE ARGUS PICK N PAY CYCLE TOUR: BIKE DROP-OFF/COLLECTION SCHEDULE AND GUIDELINES

                                                  	
  D EPARTING FROM/RETURNING TO	
  	
  
ACTIVITIES                                        Johannesburg: OR Tambo                     Johannesburg: Lanseria                 Durban                               Bloemfontein                           Port Elizabeth
Departure airport drop-off point                  Johannesburg BidAir Cargo                      Lanseria Airport Drop-off point       Durban BidAir Cargo Warehouse         Designated Mango receiving area      Port Elizabeth BidAir Cargo
                                                  Warehouse                                      Enter the public parking area and                                           in the Departures Hall               Warehouse
                                                                                                 follow directional signage
Departure airport drop-off times                    08h00 to 18h00 Sunday 22 February to         08h00 to 18h00 Sunday 1 March         08h00 - 18h00 Sunday 22               08h00 - 14h00 Monday 2 March         08h00 - 14h00 Monday 2 March
                                                    Friday 6 March 2015                          until Friday 6 March 2015             February to Friday 6 March 2015       to Thursday 5 March 2015             to Thursday 5 March 2015
                                                    Mango will also accept your bike on          Mango will also accept your bike      Mango will also accept your bike      All bikes MUST have been handed      All bikes MUST have been
                                                    Saturday 7 March, but will not be            on Saturday 7 March, but will not     on Saturday 7 March, but will not     in by no later than 14h00            handed in by no later than 14h00
                                                    liable for late delivery of your bike to     be liable for late delivery of your   be liable for late delivery of your   Thursday 5 March                     Thursday 5 March
                                                    Cape Town                                    bike to Cape Town                     bike to Cape Town
Cape Town collection point, times and               • Prior to 4 March, bikes can be collected from the BidAir Warehouse
deadline                                            • From 4 March, bikes can be collected from the specially-designated Mango/BidAir area in the multi-storey car park no 1 (the first car park as you enter the airport)
                                                    • Hours of collection (both venues): 08h00 - 20h00 Monday to Saturday or 08h00 - 18h00 Sunday
                                                    Mango accepts no responsibility for bikes not collected by 18h00 on Saturday 7 March. Bikes not collected will be impounded but not returned to the originating airport. Cyclists will be
                                                    responsible for all costs arising from storage, transportation and safekeeping of bikes not collected
Cape Town drop-off point and times                  • Specially-designated Mango/BidAir area in the multi-storey car park no 1 (the first car park as you enter the airport)
                                                    • 12h00 to 22h00 Sunday 8 March
                                                    • 04h00 to 22h00 Monday 9 March
                                                    • 07h00 to 20h00 Tuesday 10 March and Wednesday 11 March
Arrival airport collection point                    Johannesburg BidAir Cargo                    Lanseria Airport Drop-off point       Durban BidAir Cargo Warehouse         Designated Mango receiving area      Port Elizabeth BidAir Cargo
                                                    Warehouse                                    Enter the public parking area and                                           in the Departures Hall               Warehouse
                                                                                                 follow directional signage
Arrival airport collection times                    08h00 - 19h00 Monday 9 March to              08h00 - 14h00 Monday 9 March to       08h00 - 19h00 Monday 9 March          08h00 - 14h00 Monday 9 March         08h00 - 19h00 Monday 9 March
                                                    Friday 13 March                              Friday 13 March                       to Friday 13 March                    to Friday 13 March                   to Friday 13 March
Arrival airport collection deadline                 Bikes not collected by 19h00 on Friday       Bikes not collected by 14h00 on       Bikes not collected by 19h00 on       Bikes not collected by 14h00         Bikes not collected by 19h00 on
                                                    13 March will be impounded and a fee         Friday 13 March will be               Friday 13 March will be               Friday 13 March will be              Friday 13 March will be
                                                    levied *                                     impounded and a fee levied *          impounded and a fee levied *          impounded and a fee levied *         impounded and a fee levied *
* Late collection charges                                                                        	
  	
                                	
  	
                                	
  	
                               	
  	
  
Bike owners will be charged R500 per day for all costs arising from storage,
transportation and safekeeping of bikes not collected within the stated time
# Documentation requirements                                                                     	
  	
                                	
  	
                                	
  	
                               	
  	
  
You must present the following documents at all drop-off and collection points:
• bike transportation proof of payment
• flight booking confirmation
• valid ID document/passport or SA driver’s licence
• BidAir Cargo waybill (or baggage claim tag if flying from/to Bloemfontein and Lanseria)
– applicable only to collection points
	
  
Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably
flymango.com       Why not today?

Directions to BidAir Cargo Branch                                                Directions to BidAir Cargo Branch
Cape Town                                                                        Durban

• Take the AIRPORT APPROACH turnoff                                              • Head southwest on the N2 (towards Stanger),
(Exit 16) off the N2
                                                    	
                           to the King Shaka International Airport

• Follow the road towards the airport                                            • Take exit Dube Trade Port/King Shaka
                                                                                 International Airport partial toll road
• Keep in the FAR RIGHT HAND LANE
                                                                                 • Head straight through past the 1st set of
• You will run parallel to the BP garage                                         traffic lights where the signboard reads “Car
                                                                                 Rentals”. Pass the 2nd set of traffic lights,
• You will come to a small traffic circle – drive                                signboard reads “Shaded Parking”
as if you are going straight over it
                                                                                 • At the 3rd set of traffic lights, turn right where
• You will drive over three speed bumps                                          signboard reads “Dube Trade Port/Cargo
                                                                                 Terminal”
• Follow the road for +/- 1 km
                                                                                 • Continue down the road, 1st landmark is Avis
• We are the fifth turning on the right hand                                     Car Rentals, 2nd landmark is the ATNS building
side                                                                             (white Air Traffic Control Tower)

• You will see security booms in front of you                                    • Pass the 1st right entrance which is the ATNS
                                                                                 entrance; continue to the 2nd entrance on the
• We are straight in front of the security booms                                 right which is the security area, kindly ensure
                                                                                 you have a valid SA driver’s licence or ID
                                                                                 document

                                                                                 • Drive through and park in the open
                                                                                 parking, then proceed to door no 1 marked
                                                                                 “BidAir Cargo”

GPS Co-Ordinates: S 33 57.703 E 018 35.668                                       GPS Co-ordinates: 29° 36’ 19.17” 31° 6’ 53.68”

Please feel free to contact us on +27 (0)21 935 6100,
                                                           	
                    Please feel free to contact us on +27 (0)32 815 2316,
08h00 - 20h00 Mon - Sat, 08h00 - 18h00 Sun.                                      08h00 - 19h00 Mon - Fri.
Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably
flymango.com      Why not today?

Directions to BidAir Cargo Branch                                      Directions to BidAir Cargo Branch
OR Tambo                                                               Port Elizabeth

• Coming from Johannesburg, take the R24                               • Head south on the Settlers Highway/M4
and follow the signs for the R21 towards Pre-                          towards Exit 4
toria past the passenger terminal at the airport
                                                                       • Turn right into Walmer Road
• On the R21 to Pretoria, take the first off ramp
(Voortrekker Road/Kempton Park turnoff)                                • Continue onto Heugh Road/M9

• Turn right and go under the ramp and                                 • Turn left into 3rd Avenue
continue straight through a set of traffic lights.
Follow the curve of the road for about 150                             • At the roundabout, take the 2nd exit onto
metres, on your left hand side you will see a                          De Havilland
security check in.
                                                                       • Turn left into Airport West Road
• Once signed-in, look straight ahead and
you will see the BidAir Cargo logo above                               • Take the 1st right into Boeing Street
Warehouses 7-8

GPS Co-ordinates: 26° 06’ 48” S 28° 14’ 23” E                          GPS Co-ordinates : 33° 59’ 025” S25° 36’ 670” E

Please feel free to contact us on +27 (0)11 230 4600,                  Please feel free to contact us on +27 (0)41 581 5280,
08h00 - 19h00 Mon - Fri.                                               08h00 - 19h00 Mon - Fri.
Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably
flymango.com   Why not today?

Contact details:

If you require any further information, please contact any of the following numbers.

• Mango Call Centre General Enquiries
+27 (0)86 100 1234, 07h00 - 21h00

• Lanseria Baggage Office
+27 (0)11 367 0470, 08h00 - 14h00 Mon - Sat

• Mango Baggage Enquiries Bloemfontein International Airport
+27 (0)87 310 4019, 08h00 - 14h00 Mon - Sat
Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably
You can also read