Guide for International Students 2019/20 - University of the Arts London
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Guide for
International
Students
2019/20
PB
Contents
University of the Arts London Welcome from Associate Dean, 3 Things to know before you get here 25 Shopping 47
International Student Experience Visas 26 Markets and fairs 48
272 High Holborn, Insurance 26 Refunds and returns 48
London Welcome from Arts Students’ Union 5 Booking your plane ticket 26 Money-saving tips 49
WC1V 7EY Airports 26
University of the Arts London 7 Airport Collection Service 27 Travelling around London 51
+44 (0)20 7514 6000 Term dates 7 Packing your belongings 27 Zones 52
Opening times 7 Banned and restricted items 27 The Underground 52
Money 27 Buses 52
How to use this guide:
Things to know about UAL 9 Electricity 27 Above ground trains 52
Student Services 10 Ways to pay 52
Search online at arts.ac.uk Diversity 10 Things to do after you get here 29 Walking 52
Find out more online Disability and dyslexia 10 Open a bank account 29 Cycling 53
Telephone number Counselling Health Advice, 10 Register with a doctor 29 Cars 53
and Chaplaincy Service UK visas and registering with ORVO 29 Taxis 53
Email address
Libraries and Learning Zones 10
Books and materials 10 Things to know about living in London 31 Travelling around the UK 53
English, other languages and 11 Accommodation 32 Travelling abroad 53
Connect with us:
intercultural skills Council Tax 33
Academic support 11 Staying safe 34 Working while studying 55
UAL
Academic culture 12 Keeping in touch 35 National Insurance 55
unioftheartslondon Academic success 14 Mobile/cell phones 35 Income tax 55
UAL Alumni & Friends 14 International calls 35 Applying for a job 55
universityoftheartslondon Degree classifications 14 Internet/broadband 35
Assessment 14 Postal service 35 Things to know about 57
uniartslondon
UAL online resources 16 Arts Students’ Union
Moodle 16 Arts Students’ Union guide to 37 Students’ Union Representatives 58
UAL Portfolio tool 16 exploring London Advice Service 58
Library catalogue 16 Museums and galleries 38 Societies and sports 59
University Archives, Museums 16 ‘Late’ events 38 Student Initiative Fund 59
and Special Collections Students’ Union recommends 38 Advice Service 59
University IT services 17 Taking time out 39 Course representatives 59
WiFi access 27 Getting active 39 Made in Arts London 59
Meeting new people 39 Arts Unlocked London 59
Things to know about the UK 19 UAL Social & Arts SU 39
Climate 20 Multi-cultural city 40 Map of UAL sites 60
Seasons 20
Daylight Saving Time 20 Food and drink 43
Date and time 20 Traditional British food 44
Culture 21 Pubs and alcohol 44
Religion 21 Eating and drinking out 44
Published by University Customs and rules 21 Eating in 45
of the Arts London, 2019 Slang and Colloquialisms Dictionary 22 Supermarkets 45
Online shopping 45
Design: Studio LP
International food 45
Illustration: Josh McKenna
1Hello and welcome to University of the Arts London!
Studying at university in a different country to your
own is both a brave and exciting thing to do.
You will be joining a multinational, multicultural, creative community in one
of the world’s most stimulating and exciting capitals.
University of the Arts London (UAL) is a vibrant community of 19,000 students
from more than 130 countries. It’s located in one of the best cities in the world
for art and design, with lots of opportunities to make the most of student life.
We hope this guide will answer your questions and give you some ideas
about how to make the most of your experience with us at UAL.
We look forward to welcoming you,
Helen Mcallister
Associate Dean, International Student Experience
Contents Guide for International Students 2 3Students’ unions are student-run organisations totally
independent from and different to the university.
What makes students’ unions special is that we are run by democratically
elected students, representing you within the university and beyond. Every
students’ union is different, but most of them, like Arts Students’ Union
(Arts SU), offer a range of different services where you can meet new
people or get support. We have sports clubs, student-run societies, course
representatives, free advice, and campaigns support - basically, we exist to
make things better for you.
By enrolling at UAL, you’re automatically a member of our union (you lucky
thing) and it’s our job to look out for you and make your student experience
as enjoyable as possible.
We’ve helped to put together this handy guide to support you as you
Hello! We are your
settle into London life. It’s packed with practical stuff like information about
banks and how to register with a doctor but also includes lots of fun tips,
recommendations (including getting the most out of your studies), and
Arts Students’ Union.
information about London. We hope you have a fantastic time at UAL and
enjoy exploring the city!
Please do come and say ‘hi’ to us - we’re excited to get to know you.
Arts Students’ Union
Contents Guide for International Students 4 5You’ve chosen to start your creative future at University
of the Arts London (UAL), which is made up of six world-
renowned colleges:
Camberwell College of Arts
Central Saint Martins
Chelsea College of Arts
London College of Communication
London College of Fashion
Wimbledon College of Arts
Term dates Summer term 2020
These are the general term dates for 2019/20 Tuesday 14 April 2020
HE
but specific dates may vary for some courses. – Friday 19 June 2020
Term dates depend on whether you are in: Monday 13 April 2020
FE
• Higher Education (HE), for example a – Friday 22 May 2020
undergraduate or postgraduate degree
• Further Education (FE), for example a National holidays 2020
foundation course New year’s day 1 January 2020
Easter weekend 10 April – 13 April 2020
Autumn term 2019 May bank holidays 4 & 25 May 2020
Monday 23 September 2019
HE
– Friday 6 December 2019 ‘Term dates’
Monday 2 September 2019
FE
– Friday 13 December 2019 Opening times
UAL is always open during term-time and
National holidays 2019 closed on national holidays. Opening times
Easter weekend 19 April – 22 April 2019 vary, so please check the arrangements at
May bank holidays 6 & 27 May 2019 your college.
Summer bank holiday 26 August 2019
Christmas Day 25 December 2019 Student fees and funding
Boxing Day 26 December 2019 including scholarships
The Student Advice and Funding Service
Spring term 2020 provide students with information and advice
Monday 6 January 2020 about funding options available to cover tuition
HE
– Friday 13 March 2020 fees, living costs and course costs. You
Monday 6 January 2020 can also find out more about scholarships,
FE
– Friday 27 March 2020 bursaries and awards.
‘Student fees and funding’
Contents Guide for International Students 6 7> Things to know about UAL
In addition to high-quality teaching, modern facilities
and creative space for you to explore your ideas, skills
and unique vision, UAL can provide you with support
with your studies and wellbeing.
Contents Guide for International Students 8 9Student Services Counselling Health Advice, English, other languages and Academic Support
Student Services at UAL includes the Student and Chaplaincy Service intercultural skills We want to help you develop and improve
Advice Service, the Disability Service and The Counselling, Health Advice and If you are multilingual and speak English as skills which are relevant to your studies and
Counselling, Health Advice and Chaplaincy. Chaplaincy Service offers support to all an additional language, UAL Language Centre your professional future. Academic Support
University of the Arts London students for offers English language tutorials, classes and tutors will be introduced to you during your
Our Student Services staff provide free, personal, emotional, health and mental resources to help you specifically with your induction events and you can find resources
professional and confidential services to all health concerns as well as in spiritual, subject area studies and to continue to build and links to individual and group sessions in
UAL students. We understand that talking religious and faith related matters. your English language proficiency. All support your college and across UAL.
about problems and how you are feeling might is free to full time students.
be uncomfortable and new to you. But it’s ‘Counselling Health and Chaplaincy’ ‘Academic Support online’
important you let us know so we can find a We also offer evening courses in Arabic,
way to support you and make the most of your Libraries and Learning Zones French, Italian, Japanese, Mandarin and
time here. There are lots of different things we You can access all six college libraries; just Spanish, all taught in the context of art and
can help you with, including: bring your student card to start exploring culture, as well as intercultural skills.
and borrowing. Our libraries have group and
• visa and other immigration matters individual study zones, access to computers, ’Language centre’
• financial matters photocopying and printing. You can also
• support to overcome barriers to your study borrow a laptop and get help from the library
• if you’re worried about something, feeling staff to find what you need.
emotional or just want to talk
Learning Zones are also available for social
‘Student Services’ and activity-based study in an informal
environment. We will tell you more about the
Diversity library facilities during your first term when
We want UAL to be an inclusive and you attend an introduction.
supportive environment for everyone.
We are committed to promoting equality, ‘Library services’
inclusion and diversity on grounds of age,
disability, gender, gender identity, nationality, Books and materials
race, religious belief (or no belief), sexual You’ll be given a book and course supply list
orientation or socioeconomic class. during the first week of classes. Many items
will be available from the university shops,
‘Student diversity’ located at the college sites. Your tutor can
also tell you about shops which sell affordable
Disability and dyslexia supplies and materials.
The Disability Service provides advice and
support for disabled students and to students
who are dyslexic or have any other specific
learning difficulty. Support is available at any
point throughout your time at UAL.
‘Disability and dyslexia’
Contents Guide for International Students 10 11Academic culture
The language used in your classes may be different 1. Associate Lecturers
often guest lecturers who
6. Dissertation
depending on your course,
10. Technicians
staff who will demonstrate
to what you’re used to so we’ve put together a list of work in the industry you are you might need to write a and support you with
commonly used words: learning about long essay in your final year
which contributes towards
technical parts of your course,
such as operating machinery
2. Course & Unit Handbooks your degree or using special materials
really important documents
which are useful to read 7. Self Directed Learning 11. Tutor
because they contain all sometimes students are teacher (probably the
the information about your encouraged to follow their teaching staff you’ll see most)
course, assignments, learning own interests, rather than
outcomes, deadlines and tutors directing them. This 12. Unit Assessment Brief
essential reading lists may take time to get used to this explains what you
if you have not experienced need to do for your specific
3. Course Leader it before but will help you assignment and how it will
they manage the course develop different skills be marked
and your tutors; if you have
any issues they are the 8. Plagiarism 13. Tutorial
person to contact presenting someone else’s one to one session with an
work or ideas as your own, academic member of staff,
4. Crit with or without permission where you discuss and get
an opportunity to discuss and without making it clear advice about your work
your work and ideas with that the work or ideas are
tutors and students someone else’s. It’s a form 14. Formative Assessment
of academic misconduct so assessment that supports
5. Cultural Capital never copy from any source your learning and will not
the unique combination on the internet or a book count towards your final mark
of skills, experiences and without showing where it
personal history each came from 15. Summative Assessment
student brings to the learning assessment that assesses
environment which can be 9. Subject Librarian your learning and will count
shared to enrich the learning a special librarian who towards your final mark
experience for everyone knows about the library
resources available for a
particular area of studies
and how to find them
Contents Guide for International Students 12 13Academic success Degree classifications
Sometimes university can feel a bit confusing In the UK, when you finish and pass your
and different to what you’re used to in your degree, you will also get a ‘classification’
home country. Don’t worry though as you showing how well you did. The classifications
aren’t the only one feeling a little lost and are as follows:
these tips should help you find your way:
• At FE level eg Foundation Degree, you can
• Ask questions when the tutor gives you an Pass and on some courses get a Merit
opportunity. This shows you are interested or a Distinction. Distinction is the highest
and thinking carefully about what they are classification at this level.
saying; there are no silly questions and the
tutors are here to help you • At undergraduate level eg BA or BSc, you
• Talk to other students about what you are can get a 3rd (third), a 2:2 (two two), a 2:1
learning and how your projects are going. (two one) or a 1st (first). First is the highest
Talking to each other helps you come up classification at undergraduate level.
with new ideas. Learning to work with,
and listening to, different people is a very • At postgraduate level eg MA or PG Diploma,
important skill to have you can get a Pass, Merit or Distinction.
• Join social activities and events for Distinction if the highest classification at
students. This will help you make friends postgraduate level.
across UAL, outside of your course
and college If you want to progress from undergraduate to
• Use the Academic Support, English postgraduate levels of study, it’s best to aim for
Language Development, online resources, a 2:1 or 1st at undergraduate level, as this will
Libraries and Student Services; they are make it easier for you to get accepted onto a
here to help everyone do the best they can postgraduate course.
in their studies
• Experiment and try new things; Assessment
challenging yourself to explore new It is important you understand what criteria
things will help you grow as an individual. your work is being assessed against so
Don’t be afraid to fail as you can only you can focus on those things. You may
learn from mistakes find assessment methods different to what
you have experienced before. You will find
Alumni & Friends information about assessment in your course
The UAL Alumni Association is the world’s materials (online) and on the UAL website.
largest creative network, with over 200,000
members across the globe. After you graduate, arts.ac.uk
you will automatically become a member
and will be able to access support and stay
connected with the colleges and other alumni,
wherever you are in the world.
‘Alumni & friends’
Contents 14 15UAL online resources Library catalogue University IT services
Make the most of the huge collection of print and As a UAL student you have access to all six IT Services looks after all the digital stuff
online resources you can access while studying college libraries; just use your ID card to at UAL including your account, your email,
at UAL. Here are some of the resources. borrow books and other items. You can also computers, printing and online security.
search the online catalogue and have books
Moodle sent to the library that’s easiest for you to get WiFi access
This is our virtual learning environment (VLE) to, and return them to any college library. Connect to UAL-WiFi using your UAL
and it’s where you’ll find information specific username or email and password.
to your course, including your timetable and University Archives, Museums
the course handbook as well as your grades and Special Collections
throughout the year. Your course site will have The libraries have outstanding physical
important announcements and assignment and digital collections in art, design,
details and should be checked regularly. communication, fashion and performance.
These collections include historical archives
moodle.arts.ac.uk and special collections such as zines, material
or access via MyUAL app samples and artists’ books.
UAL Portfolio tool You can also access the University Archives
Get creative with UAL’s showcasing platform and Special Collections Centre at LCC which
Portfolio, where you can present your work specialises in material on printing, graphics
alongside other UAL students from various and film, including the famous Stanley Kubrick
subject areas. You can create a profile from the Archive. Other collections in the university
start of your course, and update your projects include the LCF Archive and the Museum and
right through to two years after graduation. Study Collection at CSM.
Portfolio enables you to show the world your
work and projects, share your creative skills ‘Collections and archives
and interests, as well as connect and network
with peers from across UAL.
portfolio.arts.ac.uk
Contents Guide for International Students 16 17> Things to know about the United Kingdom
The United Kingdom, or the UK, is made up of England,
Scotland, Wales and Northern Ireland. Known for being
an island nation of tea drinkers and its unpredictable
weather, it’s home to over 60 million people, creating a
multicultural society with people from all over the world.
Contents Guide for International Students 18 19British climate Daylight Saving Time Culture Customs and rules
Although London’s climate is moderate, it’s To make the most of daylight, the clocks Culturally, the UK is very welcoming of people A few important rules and customs to keep
often changeable and difficult to predict. It is change twice a year in the UK. They are from around the world – and London is much in mind:
advisable for students to have clothing for a moved forward by one hour in March, for more diverse in languages, accents and
variety of conditions including rain. The coldest what is known as British Summer Time, ethnicities than the rest of the UK. Although • In the UK everyone is considered equal in
months tend to be November through to and are turned back by one hour in October. you may find the pace of life very fast in status with the same rights.
February and warm clothing is needed for London, people are mostly friendly and willing • Basic politeness will help you – saying
these months of the year. Clocks go forward 31 March 2019 to help if you ask. ‘please’ and ‘thank you’ is recommended
Clocks go back 27 October 2019 and people are more friendly if you
Seasons Clocks go forward 29 March 2020 UAL has its own community of followers on approach them politely
Clocks go back 25 October 2020 Facebook, Twitter and Instagram, and some • People in Britain ‘queue’ (or line up)
Winter December – February have specific groups related to your course or when waiting for a service. It’s considered
Spring March – May Tip If you find yourself confused about which college, so you can ask any questions before rude to place yourself in front of those
Summer June – August way the clocks are moving, remember to use coming to London. already waiting
Autumn September – November the helpful phrase ‘spring forward, fall back’ • It’s considered bad manners and a
You can also find advice and tips punishable offence in some areas to spit or
Although the seasonal differences in Britain Date and time from international students on to throw rubbish (litter) in the streets
are not as extreme as in some countries, To avoid missing an important meeting or commonplace.arts.ac.uk website. • You are expected to arrive on time for
there is still a large difference between winter event, it’s important to remember the format meetings, appointments and your classes.
and summer. The seasons often overlap or for writing dates and time in the UK. British Religion If you’re going to be late, it’s polite to tell
don’t follow the standard pattern. Expect rain, dates are written in day-month-year format London’s cultural diversity brings many the person/people you are meeting
snow, wind and sunshine; sometimes all on (1 September 2019 or 01/09/19). The time different faiths together with a variety of • Smoking isn’t allowed in any enclosed
the same day! can either be written using the 12-hour clock places available throughout the city catering place, public building or on public transport
(3.30pm), or the 24-hour clock (15.30) which to everyone. Many of our college sites also in the UK. This also applies to e-cigarettes
is most common with industries such as offer non-denominational prayer rooms for and vapes, so always look for a designated
transport, the police and the military. you to use. smoking area
‘Chaplaincy’
Contents Guide for International Students 20 21Slang and Colloquialisms Dictionary: 1. Allow it (vb) 11. Daft (adj) 23. Nice one (adj phrase)
30 common British words and phrases another way of saying ‘forget another way of saying stupid a common phrase, used either
it’ or leave something alone sarcastically or sincerely. If
12. Dodgy (adj) used sarcastically, it means
UK slang and colloquialisms (informal words and phrases) 2. Alright? (exclam) used to refer to something something similar to when
a common greeting similar to that’s wrong or illegal someone says ‘good job’ to
can be difficult to understand, even for students from other ‘How are you?’ someone who has completely
English-speaking countries, so here are some of the more 13. Dosh (adj) messed something up. When
3. Banter (n) another way of saying money used sincerely, it’s usually a
common slang words and phrases that you might hear. a funny/joke filled conversation form of praise
14. Excuse me (phrase)
4. Booze (n) used when addressing a 24. Peckish (adj)
Remember, UAL and London are multicultural so people will another word for alcohol stranger, when interrupting or another way of saying you
be interested to hear interesting words and phrases from disagreeing with someone, are hungry
5. Buff/fit (adj) or to ask someone to repeat
other languages too. another way of saying what they said 25. Quid (n)
someone is attractive another word for pound (£)
15. Fag (n)
6. Can’t be arsed (vb phrase) another word for cigarette 26. Skive off (vb)
means someone can’t get the another way of saying you’re
motivation to do something. 16. Fancy (phrase) going to skip a day of work
For example, “I can’t be arsed another way of saying you are or classes. For example, “I’m
to go to that lecture today.” attracted to someone going to try to skive off work
and sleep instead.”
7. Cheers (exclam) 17. Fiver (n)
another way of saying ‘thank another way of saying £5 27. Sod (vb)
you’. It’s also common to used in different ways. For
clink glasses and say a quick 18. Peng (adj) example, ‘sod off’ is used to
‘cheers’ before having a drink really nice. For example, tell someone to go away and
at the pub “Your jacket is peng.” ‘sod it’ is a way to say you’re
giving up on something
8. Hyped (adj) 19. Gutted (phrase)
very excited. For example, another word for disappointed. 28. Taking the piss (phrasal vb)
“I’m hyped about the new For example, “I’m gutted that to make fun of something,
sports centre.” I didn’t get a higher mark on usually in a sarcastic way
that exam.”
9. Cock up (n/vb) 29. Tenner (n)
to make a big mess of 20. Innit? (tag question) another way of saying £10
something or a mistake. For another way of asking ‘isn’t it?’
example, “I cocked up my job 30. Till (n)
interview today.” 21. Knackered (adj) a pay point or check-out, where
another word for exhausted you pay for items in shops
10. Shook (adj) or tired
shocked or surprised. For
example, “I was so shook 22. Lose the plot (vb phrase)
when she followed me back!” a way of saying someone
doesn’t know what is going on
Contents Guide for International Students 22 23> Things to know before you get here
Moving to study in another country requires a lot of
preparation, which can be a bit overwhelming. The
following pages provide essential information to ensure
you are fully equipped for your arrival into the UK and
ready to begin your creative future at UAL.
Contents Guide for International Students 24 25Visas Booking your plane ticket Airport Collection Service Examples of banned and restricted items: illegal
A visa provides permission to enter, or stay, We recommend you arrive one to two weeks UAL offers a free one-off taxi service for drugs, offensive weapons, endangered animals,
in the UK and is given when you make a before your course starts so you have time students coming to the university for the first food and plant products from outside of the EU,
successful visa application. Students from to adjust and explore London to familiarise time from non-European countries. You’ll be and indecent and obscene materials.
countries outside the European Economic yourself with your surroundings. This will collected from any of the London airports and
Area (EEA) and Switzerland, who do not have also give you a chance to attend UAL ‘Big driven to either your Hall of Residence or your gov.uk ‘Duty free goods’
immigration permission which permits study at Welcome’ events organised specially for new private accommodation. To take advantage of
UAL will require a Tier 4 General Student Visa. students during the pre-enrolment period. this free service, you must book at least three Money
days before your arrival date in London. Simply You should bring some money with you to
For information on the different kinds of ‘The Big Welcome’ fill in the online form on the UAL website with use during your first few weeks in the UK as
student visas and whether you need one, your arrival details. it takes time to set up a UK bank account.
visit the UK Visas and Immigration website, We recommend you pay extra attention to
gov.uk/tier-4-general-visa. the following when booking your ticket: ‘Airport taxi service’ It will be easier if you bring British currency so
be sure to shop around for the best exchange
‘Immigration and Visas’ • Each airline differs in the amount of free Packing your personal belongings rate. You can also exchange your money at the
baggage you are able to travel with so make As London temperatures vary dramatically, airport once you arrive but you’ll most likely get
Insurance sure you check your baggage allowance layered clothing will help you remain a worse exchange rate.
It’s important that you have relevant before booking your ticket adaptable. Bring a selection of clothing to
insurance as this will save you • The electronic devices and electrical cater to all seasons and pack lightly – there If you are planning to use your debit or credit
money in case of emergencies. items you’re allowed to take on a flight are numerous affordable and exciting shops card in the UK, tell your bank for security
depend on the country and airport you’re in the fashion capital! Most items such as reasons. Your bank statements will show you
There are many inexpensive insurance policies travelling to the UK from. Some airlines bedding and cooking utensils can be bought the currency conversion and the exchange rate
you may be able to buy which cover travel, might also have different restrictions. cheaply when you arrive so you shouldn’t for each purchase but you should be aware
possessions and health. It’s recommended Check with your airline before you travel worry about shipping or mailing too many you may have to pay additional charges for
that you make sure you tailor one to your if you’re not sure about what you can personal belongings as this may work out using it abroad so make sure you check the
needs, especially if you are in the UK for less take as hand luggage. This also applies to to be more expensive. fees. You can also bring pre-paid cards.
than six months, as you will not be covered things like your laptop, phone and vape
in the same way as students who are in the • Make sure you check the airport codes Tip Make sure to label your luggage with Electricity
UK for longer. Medical insurance will be far match the airport you want to land in your UK contact details. Also make a list of It’s easy to charge your devices and stay
cheaper than paying for emergency medical what you pack in case you need to make an connected. Three main things to remember are:
care. Check what insurance is available in your Airports insurance claim • UK appliances are fitted with a
home country for travel to the UK. London has five major airports: London City, three-pin plug
London Gatwick, London Heathrow, London Banned and restricted items • Wall sockets have a switch controlling
If you’re studying in the UK for more than six Luton and London Stansted. Please visit the There are strict governmental controls power supply
months, you will have to pay an Immigration and airport’s website for information on how to on some goods and if you bring them with • Adapters are easy to find; if your country
Health Surcharge as part of your visa application. get to your final destination from there. There you, you may face seizure of the good(s), uses lower voltage than the UK average
This will entitle you to healthcare from the UK should be plenty of choices of buses and a fine or prosecution. You should check of 230v, you may also need a converter
National Health Service (NHS) after registering trains to take from the airport, and although the government’s website to see what
with a doctor. Visits to the doctor and emergency taxis will be available, it will be the most you can and cannot bring into the UK as
treatment is free for those registered with the expensive option. the allowance differs from country to country.
NHS. You will be required to pay a fee for any Always watch your belongings and never
medication a doctor prescribes, or for treatment Tip Make sure you plan your onward journey leave your bags unattended.
for any pre-existing conditions. before you arrive at the airport
Contents Guide for International Students 26 27> Things to do after you get here
When you arrive in London, there are a few things you
should do in the first two weeks.
Open a bank account health problem which requires treatments, you
You should open a UK bank account so you should bring prescriptions and a note from
can manage your money more easily. We your doctor in your home country so your new
recommend you speak to your bank in doctor in London can help you as effectively as
your home country before you come to possible. You should also consider additional
London - they may be able to help you open medical insurance, as there are restrictions on
an account in the UK. what treatments can be provided for existing
health problems, and the UK treatment may
To open a bank account in the UK, you’ll need not be the same as the treatment in your
to visit a branch of your chosen bank and show home country.
them all or some of these documents:
• Your passport and UK You should register with a doctor near
immigration permission your new home so you can get to them
• Proof of your address in your home easily if you need medical attention. For
country. Banks will accept an offer emergencies, either call 999 and ask for
letter from UAL as proof an ambulance or go to the nearest Accident
• Proof of your UK address e.g. your and Emergency (A&E) department in one of
UAL accommodation contract the hospitals. For non-emergencies, call 111;
• A ‘bank letter’ from UAL. You can request they will give you professional advice and
this from your college, but only after you make you an appointment with your doctor
enrol. You will need to provide us with the or nearest Walk-in Centre. All of these will
name and address of your chosen bank be free of cost for you under the NHS.
Tip As you may be without a bank account ‘Doctors’
for a few weeks, make sure you have another
source of money, such as cash, or a debit/ UK visas and registering with the police
credit card Depending on the type of visa you hold, you
may have to register with the Overseas Visitors
Register with a doctor Records Office (OVRO). This will be indicated
If you’re studying at UAL for longer than on your passport or visa documentation which
six months, you’ll have access to the UK’s you will need to take with you, along with
National Health Service (NHS) so it’s essential one passport size photograph and the £34
to register yourself with a doctor (also known registration fee.
as General Practitioner or GP). The NHS will
also cover you for emergencies, some dental ‘How to register’
care and eye tests but only after you are
registered with a doctor. If you have a recurring
Contents Guide for International Students 28 29> Things to know about living in London
It’s easier to think of London as lots of tiny towns rather
than one big city. Every area in London has a different
ambience, atmosphere and local ‘tribe’ and before long,
you will have your favourites. London can be both an
exciting yet challenging experience. This section will give
you an idea of what it’s like to live here, along with some
useful tips about daily life, to help you make this diverse
and vibrant city your home.
Contents Guide for International Students 30 31Accommodation • Unlike living in Halls, you will have to pay Tip It’s a good idea to insure your belongings, Staying safe
Most new students choose to live in a student other bills in addition to the rent, such as especially if you have expensive electronic London is generally a safe city to live in, but like
Hall of Residence, as it’s bookable through water, gas, electricity and internet. You’ll equipment such as laptops and phones. If any new place, you should take time to learn
UAL’s Accommodation Services and includes also have to pay for a TV licence if you you’re living in Halls, your belongings are how to look after yourself and your belongings.
utilities (gas, electricity, water) in the cost. choose to view programmes on your insured (check restrictions when you arrive). Here are some top tips:
Living in Halls also allows you to meet other television or laptop so make sure you If you’re renting privately, you should get
students and make friends and we have a wide factor in all these extras when budgeting private contents insurance in case your • Keep your purse or wallet close to your
range of sites located near to each college. • Rental prices vary widely with costs ranging belongings are lost or stolen body and don’t carry too much cash
anywhere from £150 per week to £500 plus • Keep all valuables out of sight when out and
‘Insurance’
‘Accommodation’ per week. Most properties are listed with about, especially when in crowded places
the weekly charge although you may pay • Carry your laptop in a rucksack rather than
If you prefer to live in private accommodation, your rent monthly so make sure you ask Council Tax a laptop bag so it’s not easily seen
we recommend you contact Accommodation • It’s not advisable to rent a property without Full time students on most courses are • Register your pocket electronics (phone,
Services for advice and help to find a rental viewing it in person as photographs can exempt from paying ‘Council Tax’, which is iPad, iPod) for free on immobilise.com so if
property in London. be deceptive a fee residents pay to the local government they get stolen and police have to search for
for waste collection, recycling and general them, they can check the serial number and
accommodation@arts.ac.uk Tip Laundry services are available in Halls. maintenance. If you’re renting privately, you’ll track you as the owner
If you’re renting privately, make sure you have need a certificate to prove you are exempt • Plan your route before you leave; the
UK office: +44 (0)20 7514 6240
access to a washing machine or check where by requesting a Council Tax Exemption Transport for London website tfl.gov.uk is
(9am – 5pm Monday – Friday)
the nearest laundry facilities are Certificate after you enrol on your main course. a good place to start
Asia office +852 2155 4207
• Avoid walking alone at night; keep to
‘Private accommodation’ There are rules on renting in the UK which may ‘Council Tax’ well-lit main roads or take a taxi for
be different from what you are used to in your longer distances; only use registered
home country. Wherever you choose to live taxis or minicabs
If you choose to rent private accommodation
during your studies, remember: • Report any incidents, suspicious activity
directly from an individual or an agency, there
or stolen belongings to the police; dial 101
are a few things you should keep in mind:
• You should have a written contract, in for your nearest police service or 999 in
English, for your accommodation. A an emergency
• Living in or near the centre of London is
contract is the agreement between you • Go to an Accident and Emergency (A&E)
very expensive and most students live a
and your accommodation provider which department at your nearest hospital if you
little further away as it’s more affordable
you both have to sign have a serious injury or illness
with better quality accommodation. This
• The contract will cover the amount of the • Students are sometimes targeted by
may mean it will take time for you to get to
rent, frequency and method of payment scammers trying to access personal
your college so factor in travel time when
of the rent, the bills you are responsible information or bank details. Read our
searching. For example, the average journey
for, the length of the tenancy, notice period, Commonplace article ‘Keep safe - tips for
time for someone living in South London
as well as other important points avoiding student scams’.
commuting to work/school/university in
• You must read and understand the contract
central London, by public transport or car
before you accept it and make an initial
could take between 40-60 minutes.
payment. UAL have a dedicated Private
Accommodation Advisor who can check
the contract and explain it to you
gov.uk ‘Private renting tenancy agreements’
Contents Guide for International Students 32 33Keeping in touch
Mobile/Cell phones Internet/ Broadband
Getting a UK mobile phone is the best way to In addition to having internet on your new
keep in touch with your new friends in the UK. mobile phone plan, you can access free
You have several options to choose from: Wi-Fi at all UAL sites, including UAL Halls
of Residence.
• Pay Monthly: you’ll need to sign a
contract for a fixed length of time, If you are renting privately, there is a wide
usually for 12 to 24 months selection of home broadband companies and
• Pay as You Go: you’ll just need to top packages to choose from but budget wisely,
up / buy credit as and when you need it as this may mean you will have to pay a rental
• SIM-only: similar to Pay Monthly but you’ll fee for a land line phone.
only be committed to a rolling 30 days
contract and won’t get a mobile device Tip Use price comparison websites
to see offers from different companies
There are lots of different phone providers in
the UK so it’s important to shop around when Postal Service
you are deciding on the best option for you. Post Offices are located all over London and
Royal Mail is the main distributor. If you are
International calls posting a letter or package containing valuable
Calling international numbers from the UK can items or it needs to get to its destination
be expensive, especially if you decide to use quickly, there are different services available
your mobile. Some alternative ways to stay in and you should talk to someone at the Post
touch with your family and friends back home Office about the best options for you. Some of
include using Skype, WeChat, Facebook the services won’t be available for international
Messenger or WhatsApp to make calls and destinations. We would recommend you
send messages or including an international compare costs from other providers such
calling plan when you get a UK mobile. You as Parcel Force if you’re sending a package
can also buy international calling cards from abroad as costs may vary depending on
most local shops and many have a free phone destination, size and weight of the package.
number you can access to place a call; if your
mobile phone plan charges for calling free
phone numbers, use a land line or the public
telephones located around London.
Contents Guide for International Students 34 35> Arts Students’ Union guide to exploring London
Once you’ve settled in and know the essentials, it’s
time to get to know your new city! There’s so much
to London and always something new to explore.
Look back at this section whenever you’re stuck for
somewhere to go or something to do.
Contents Guide for International Students 36 37Museums and Galleries Students’ union recommends: Taking time out Meeting new people
Most of London’s museums are free to It’s easy to be caught up in the wonderful Despite the size and population of London,
enter. From the Victoria & Albert Museum Art and design mayhem of London as it’s a busy place. Make it can be difficult to meet people. Being a
to the Science Museum, you’ll find yourself Tate Modern the most of what the city has to offer so you student will make this easier through classes
submerged in art, history, culture and Tate Britain can explore and relax. and group projects, as well as through
innovation from ancient history all the way to Royal Academy of Arts (RA) student accommodation, should you choose
the 21st century. Learn about developments Saatchi Gallery • Hidden walks: if you’re getting tired of the to live there.
in contemporary science, medicine and Whitechapel Gallery crowds in popular areas such as Hyde
technology and then fall in love with surrealist, Photographers’ Gallery Park, there are lots of places you can There are also many events and activities
minimalist and abstract artworks. The Design Museum explore at your own pace. Follow Regent’s where you can meet people, organised
Park’s beautiful twisting canal or discover by Arts SU and UAL Social. Events and
There are also plenty of galleries around Museums London’s history via Thames walk paths activities vary from quiz nights, film nights,
London, from the Serpentine Gallery to the Museum of London Docklands • The great outdoors: visit Hampstead Heath trips to famous landmarks or the theatre and
Photographers’ Gallery where workshops Imperial War Museum Park, Richmond Park and Primrose Hill for various workshops and masterclasses.
and talks are organised. Museum of London unique views of London, for free
The National Gallery • Sip and see: bird watch at the Waterside facebook.com
‘Late’ events Victoria and Albert (V&A) café located on a canal boat or read a book ‘UAL Social’ & ‘UAL Arts SU’
Larger museums, such as the British Museums of Brands in the Poetry Café during the day and stay instagram.com/UALSocial
Museum and The Royal Academy of Arts, for the free performances in the evening.
host events called ‘Lates’. Taking place in There’s also a lot to see and do at Kew UAL Social & Arts SU
the evenings, exhibitions come to life through Gardens as well as lots of cafes with great If you prefer sports and related activities,
performances and art installations. It’s an views of the famous garden Arts SU runs a wide range of great sports and
extravagant part of London’s art scene, and activities as well as health and nutrition talks
best of all, our Arts SU often gets involved Getting active and exciting one off events. There are over 25
with them – so look out for events. London is a great place to stay fit and active, sports clubs which you can join, ranging from
offering a wide variety of activities. football, volleyball, ballet and badminton to
arts-su.com ‘Creative events’ yoga, Zumba, Pilates and much more.
• Parkrun: a great way of finding people
to run with. All you need to do is find the ‘Arts Active’
closest event to you on parkrun.org.uk
• Our Parks: offers free group exercise
in parks across London. Experienced
instructors lead activities ranging from
Tai Chi and yoga to Brazilian dance and
high-intensity full body workout. Book
your free place through ourparks.org.uk
• Meditation: to relax, unwind and recharge
your batteries, join free meditation sessions
offered by innerspace.org.uk
Contents Guide for International Students 38 39Multi-cultural city
Chinatown Golders Green
London may be the capital city of England, but it’s also Packed full of Chinese supermarkets, bakeries, Mainly a Jewish community, the area also
one of the most multicultural cities in the world. As a and over 80 different Chinese restaurants. features a mix of various cultures like
Be sure to head to Chinatown to celebrate Japanese, Turkish, Korean and Italian. The
matter of fact, one-third of all Londoners were born Chinese New Year. neighbourhood is home to countless Kosher
outside of the UK, and over 200 languages are spoken cafes and Jewish book stores, and the former
Camden home of ballerina Anna Pavlova has been
throughout many of London’s streets and neighbourhoods. Although known for contemporary art, turned into a Jewish Cultural Centre which
it also has lots of Latin culture which you can visit.
deserves to be explored.
If you want to experience some of the many cultures Tooting, Southall and Aldgate
present, here are some neighborhoods to visit - you’ll find Brixton Nicknamed “Little India” and “Curry Corridor”,
Declared the unofficial capital of the British these areas thrive with Indian and Asian
it hard to believe that you’re walking around London: African-Caribbean community as over culture. With shops packed full of imported
24 percent of its population is of African or items from traditional clothing to spices, you
Caribbean descent. There are lots of Caribbean can also find food from nearly every country
restaurants and reggae music shops, and it in South Asia.
also hosts an annual celebration for Jamaican
Independence Day. New Malden
Known as “Little Korea,” it has one of the most
Waltham Forest densely populated areas of Koreans outside
Waltham Forest has one of the diverse ethnic of South Korea. The area boasts over 20
populations in the UK (mostly consisting of different Korean restaurants and cafes as well
Eastern Europeans and British Pakistanis). as Korean-language churches and nursery
You’ll find a variety of architecture, restaurants schools. The area also hosts the Korean Food
and shops influenced by Scandinavian, Festival every year, and you won’t have to look
Portuguese, Italian and Spanish culture. very far to find a Korean-style karaoke bar.
Contents Guide for International Students 40 41> Food and Drink
The diversity of cultures and their cuisines provides
something for everyone in London, whether you are
looking to match dietary needs such as kosher, halal,
vegan and vegetarian or simply want to satisfy a craving.
Why not visit China Town or simply search online and
you’ll find what you’re looking for! Otherwise visit ‘Multi-
cultural city’ (page 40) for more options.
42 Contents Guide for International Students 42 43Traditional British food You might see signs in shops reading “Under Eating in Tip You will notice lots of pre-packaged and
There are so many tasty British culinary 25?”. You don’t need to be 25 to buy alcohol Although all manner of food is available within pre-made food at the supermarket; it may be
delights that are enjoyed and eaten quite in the UK (the legal drinking age is 18); all it a variety of price ranges in restaurants and tempting as it’s quick and easy but it’s rarely
regularly all across the UK. Be sure to take means is that if you look under 25, you will be the UAL canteens, we recommend that you a healthier or the most affordable option
some time to try out one of two or even all asked for ID. ID stands for ‘identification’, and shop for, and prepare, your own meals. This
of the foods here: in this case refers to an official document with is a healthier option and will better suit a Online shopping
a photo of you and your date of birth on it, student budget. Most of the supermarkets have the option
• Sunday Roast: traditionally eaten and such as passport or driving licence. for you to shop and pay online and get the
served in pubs all over the country at The most affordable way to prepare food shopping delivered to your home for a fee.
Sunday lunchtime. It involves roast meat, Some pubs, bars and clubs ask for ID from is setting a budget first and creating meal
roast potatoes, at least two different kinds everyone wishing to enter, regardless of age. plans before buying the ingredients. You’ll be Tip If the supermarket doesn’t have the exact
of vegetables, gravy and Yorkshire puddings If you don’t have ID, you may be turned away. surprised how many different foods you can item you ordered, they will deliver the nearest
(which, confusingly, are not sweet!) create with the same ingredients and there matching item
• Fish and chips: battered cod and chips Eating and drinking out are lots of websites to help you plan meals
with salt and vinegar. It’s the classic English Eating and drinking out might seem like a on a budget. International food
take-away food, and the traditional national simple thing, but if you are unfamiliar with UK If you are looking to re-create your
food of England. The best fish and chips customs, you may be in for a few surprises! Google ‘Eating on a student budget’ favourite food from your home country the
are found near the coast, so maybe take Here are some common things to know: supermarkets may have the ingredients
a trip to Brighton! Supermarkets you need, although there may not be a lot
• Full English breakfast: a very English • If you order water, you may be served Supermarkets are located throughout the of choices. Don’t despair though, being a
meal involving any combination of toast, bottled water that you’ll have to pay for. city where you can buy groceries and other multicultural city you’ll surely find what you
sausages, fried mushrooms, eggs, baked Ask for tap water, which is free and safe essentials. The ones located in the centre of need, and more, from these neighbourhoods:
beans and bacon. Most people don’t have it to drink in the UK London tend to be smaller with fewer options
every day, but might indulge at the weekend! • Many restaurants add a service tip to the of food and price ranges. We recommend you • South Asian: Harrow, Southall,
You can try it yourself in almost any café final bill (look out for “service included” visit larger supermarkets outside of central Wembley, Aldgate
• Curry: Curry is one of the UK’s most on your receipt), so there is no need to tip London which will give you the opportunity to • Southeast Asian: Chinatown
popular dishes. Chicken Tikka Masala was extra unless you want to check out special offers and discounted items • Portuguese: Stockwell and Oval
invented for the British! • In most pubs you have to go to the bar as well as see the different ranges of price for • Polish supermarkets: Shepherd’s Bush
to order your food and drinks the same item. • African-Caribbean: Lambeth and Lewisham
Pubs and alcohol • It’s polite to ‘buy rounds’ (take turns to • Middle Eastern: Edgware Road
In England, visiting pubs is a common way to buy drinks) with your group of friends The main affordable supermarkets are: • South America: Elephant & Castle
relax, celebrate or simply meet up with friends. • About 10 minutes before closing time, the • Lidl • Vietnamese: Hackney
All pubs will have a bar serving alcoholic and bar staff will ring a bell and tell people to • Aldi
non-alcoholic drinks. Many serve food as well order their last drinks. The pub isn’t allowed • Asda Tip If you can’t find what you’re looking for,
as put on events, such as the traditional pub to serve drinks after closing time and you • Tesco simply google it
quiz. It’s absolutely fine to go along if you don’t must finish your drink and leave 20 minutes • Sainsbury’s
drink alcohol. after the bell has been rung. Closing times • Morrisons
vary in different pubs
“Off licences” are small shops which have Tip When visiting the supermarket, it is always
a licence to sell alcohol for consumption off worth checking to see the difference between
the premises. famous brands and the supermarket’s own
brand – sometimes it’s the same thing and will
save you a lot of money
Contents Guide for International Students 44 45> Shopping
London has thousands of shops catering to all styles
and tastes. Some of London’s main shopping areas are
around Oxford Street, Kensington and Chelsea, Covent
Garden and Angel.
You’ll also find one the UK’s biggest shopping centres
Westfield in Stratford (with a smaller version in White
City) as well as other local shopping centres wherever
you settle in London.
46 Contents Guide for International Students 46 47A typical shopping area will have: Markets & Fairs Money saving tips
London has many wonderful markets where There are lots of ways to save a little extra
• ‘High Street’ shops: chain stores found all you can buy almost anything from food to money during your time in London.
over London that carry the latest fashions flowers and modern art to clothing.
(such as Zara, Topshop and H&M). Primark • NUS card: you can buy a card from
is one where you’re sure to find bargains as • Notting Hill, Portobello Road and Camden National Union of Students (NUS) which
it’s much more affordable Lock; sell a variety of goods including will save you money from over 200 places,
• Department stores: a large place that antiques, food, clothes, music and art including fashion, electronics and food
has separate areas in which different kinds • Brick Lane; known for vintage clothing retailers, as well as entertainment and
of products are sold (such as make-up, but also sells antiques, arts and food travel. Remember, shops don’t always
fashion, furniture and household goods). • Old Spitalfields; known for fashion but advertise the discount, so always ask if
The main ones in London are Debenhams, also sells antiques and food they take NUS card!
John Lewis, Selfridges, Harrods and • Borough market; London’s most renowned
House of Fraser; prices ranging from food and drink market with a variety of nus.org.uk ‘NUS extra’
affordable to high British and Internationally grown items
• Home stores: sell essential items you’ll • Local discount scheme: as a student, you
need for your home; from towels and There are also some great themed fairs you might be able to get discounts depending
blankets to frying pans and furniture. might enjoy; from the famous London Book on the area you chose to live in. Discounts
The most popular one is Argos (also Fair and London Art Fair, to London Car Fair are offered by the Borough Council (which
sells electronics for your home) and Ikea and the VegFest. looks after the area you live in) and can
(mainly located in the outskirts of London) be used for local sport centres/gyms,
• Electronic stores: sell a variety of home Tip Check the opening times and the exact restaurants and events. Search your
electronics (such as laptops, gaming location of the market and fair you’re planning council’s website to see what discounts
consoles and phones) and household to visit they offer to residents
appliances (such as fridges, kettles and • Online discounts: websites such as
hoovers). Main ones you’ll see are Currys, Refunds and returns VoucherCloud and Groupon have lots of
Carphone Warehouse, PC World and Argos If you change your mind about something you offers and are great for treating yourself to
• Health and beauty stores: sell a range of bought, you can return the item in the original anything from a massage to a meal
products for personal care such as make- condition to the store and they’ll either: • Buy a reusable cup and get discounts in
up, shampoos and medicines. Superdrug many coffee shops (as well as being more
and Boots are the most affordable • give back the money you paid (refund) sustainable!).
• Stationery shops: sell essential items you • allow you to exchange the item for another
may need for your studies, ranging from • give you store credit which you can use to
pens to notebooks and books. Popular buy something at a later date
ones are WHSmith and Ryman
Every store has different rules for returning
Tip If buying furniture, you may come across items, especially when the item has been
words like ‘ready to assemble’ or ‘flat packed’. discounted, so make sure you check before
This means you’ll have to put the furniture you buy.
together yourself by following the instructions
the item comes with
Contents Guide for International Students 48 49You can also read
