Head of Field Force Operations - Salary £47,400 - £57,999 Closing date: Midnight 17th December 2017 - Gov.uk
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Head of Field Force Operations Salary £47,400 - £57,999 Closing date: Midnight 17th December 2017 Candidate Pack
Welcome About ONS Vacancy Description
Person Specification Terms and Conditions How to apply
Head of Field Force Operations
Candidate Pack
Welcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
Dear Applicant,
I am delighted that you are interested in finding out more about the Head of Field Force Operations
role and how this contributes to the work of the Office for National Statistics.
This role is instrumental to delivering our vision of modernising the approach we take to our work
and developing new and innovative techniques to deliver quality, trusted statistics and analyses
across the UK. ONS is a unique organisation. We are the UK’s national statistical institute and the
largest producer of official statistics in the UK. We are also the only government department with
the production of statistics as its main role.
We are independent of ministers and instead report through the UK Statistics Authority to Parliament
and the devolved administrations of Scotland, Wales and Northern Ireland. Our statistics provide the
information vital to decision making at every level. The demand for accessible and trusted statistics that
serve the public good is ever increasing. As an organisation, we need to innovate and change to remain
at the forefront. Delivering positive change requires investment, and having highly skilled and motivated
operational delivery professionals helps us ensure that investment is put to best use.
If you have the skills and experience we are looking for and have the drive to support change for
the public good, I look forward to your application.
Matt Fido
Head of Census Field Operations
Head of Field Force Operations
Candidate Pack
Welcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
ONS, Mission and Values Our Mission Our Values
ONS is the executive office of the UK Statistics Official statistics are for the benefit of society We expect all those who work in official statistics
Authority which is an independent body at arm’s and the economy generally. They allow the to meet the highest possible standards in all
length from government, and which reports formulation of better public policy and the that they do, and behave in ways that reflect
directly to the UK Parliament, the Scottish effective measurement of those policies; the Civil Service core values of integrity, honesty,
Parliament, the National Assembly for Wales and they inform the direction of economic and objectivity and impartiality.
the Northern Ireland Assembly. ONS is the UK’s commercial activities; they provide valuable
National Statistical Institute and largest producer information for analysts, researchers, public Integrity: putting the obligations of public
of official statistics and produces statistics on a and voluntary bodies; and they enable the service above your own personal interests.
range of key economic, social and demographic public to hold to account all organisations that
topics. Key services include measuring changes spend public money, thus informing democratic Honesty: being truthful and open.
in the value of the UK economy (GDP), debate.
estimating the size, geographic distribution Objectivity: basing your advice and decisions on
and characteristics of the population (including The mission of our official statistics system is: rigorous analysis of the evidence.
statistics from the Census), and providing
indicators of price inflation (CPI), employment, High quality statistics, analysis Impartiality: acting solely according to the
earnings, crime and migration. merits of the case and serving equally well
and advice to help Britain make Governments of different political persuasions.
better decisions.
Head of Field Force Operations
Candidate Pack
Welcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
Strategy for UK Statistics The Statistics and Registration Service Act 2007 UK Statistics Authority/ONS Organisation Chart
Information on the five year strategy for the The Act marked a new era for ONS and The Department’s organisational structure
UK official statistics system can be found at: statistics in the UK. On 1 April 2008, a new can be found at:
UK Statistics Authority was created. ONS is
Better Statistics, Better Decisions the Executive Office of the Authority. ttps://www.ons.gov.uk/aboutus/
h
transparencyandgovernance/leadershipteam
The UK Statistics Authority has a statutory
responsibility for promoting and safeguarding
the quality and comprehensiveness of official
statistics across the UK.
The National Statistician is the Chief Executive
of the Authority, as well as being Head of
the Government Statistical Service (GSS).
For more information please visit:
ttps://www.statisticsauthority.gov.uk/
h
about-the-authority/
Head of Field Force Operations
Candidate Pack
Welcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
Why the Census Transformation Programme A once in a decade job opportunity
The Census Transformation Programme was It’s an amazing programme, building on a And no two censuses are ever the same.
established by ONS in 2014, to enable us to two-hundred year history that’s seen a census The challenge for us is to ensure that the
investigate and identify the best use of all the carried out every ten years since 1801. A vast and census takes into account all of the feedback
available data in England and Wales to enhance complex undertaking, the delivery of a census from our census data users, the changes in
the future provision of population statistics. is often described as the largest peacetime society, lessons learnt from previous censuses
The programme will provide a predominantly operation carried out in the country. It’s unique, and technological improvements. The 2021
online census in 2021, and will also research and touches every individual and household Census will be predominantly online, and ONS
the increased use of administrative data to across the whole of the UK (although ONS will is also looking at how we can use data already
enhance population statistics. It will also inform concentrate on England and Wales, but work collected and held by government organisations.
the plans for the provision of population closely with our partners in Northern Ireland
statistics after 2021. and Scotland).
The 2021 Census in England and Wales will mark Our population is constantly changing and
a fundamental shift in the way we collect data the census collects and shares facts about our
and produce statistics. The demands of taking society’s make up. More than ever before, the
a modern census are such that we must explore census continues to inform the big decisions
innovative ways of collecting, analysing, and that affect us all.
producing statistics.
The information the census provides means that
important decisions like planning and funding
for necessary facilities and services such as
schools, hospitals, roads and emergency services,
are based on accurate and relevant data.
Head of Field Force Operations
Candidate Pack
Welcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
Be part of the 2021 Census
The 2011 Census project was awarded a This is your opportunity to contribute to the
Major Projects Authority ‘successful projects in continued recognition of ONS as one of the
government’; one of only six projects to win the world’s leading statistical authorities, constantly
award. Incidentally, one of the others was the striving to better outputs and overall service
2012 London Olympic and Paralympic Games. delivery, and delivering real value with its
statistical output.
Working on the next census you will be faced
with a rollercoaster of challenges. Want to make a difference to society? Want to
work on a nationally significant programme
We need motivated people to join us who with an enormous challenge and a given
are prepared to meet those challenges with deadline? Want to be part of a team that is
enthusiasm, who feel that their reputation motivated to be the best across the world at
is tied into the success of the census and who delivering a census, with an opportunity to
have the desire to make the delivery of the shape the future of the UK? Want to be part
2021 Census the best ever. of the publicity that will be talked about in
To carry out a project of this scale, we need every household as we near 2021. If you are
to recruit and train the right people. Our jobs that person then the Census Transformation
are varied and we need people with a wide Programme is for you and we want to hear
range of skills and experiences. Over the from you.
next few years we will recruit for roles in
technology and security, procurement and
contract management, programme/project
management, communications and field
operations to name a few.
Head of Field Force Operations
Candidate Pack
Welcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
Transformation within ONS Census Transformation Programme
The ONS Portfolio is made up of transformational The census of housing and population has been • The online census will be the largest public
and continuous improvement programmes and painting a picture of society for more than 200 facing government digital service in 2021,
projects that will ultimately deliver the changes years. Since 1801, every household in England with an estimated 7 million users completing
required for the organisation to meet its mission and Wales has been required by law to answer the census online on census day. This compares
of having “high quality statistics, analysis and a series of questions on household and housing to 469,000 people registering to vote online in
advice to help Britain make better decisions”. characteristics, providing an unparalleled source one day during 2015 or the estimated 980,000
of consistent and comparable information about personal tax returns HMRC filed on deadline
ONS is currently undergoing the largest the population. day in 2016.
transformation in its history. By 2020, what
ONS will be doing will be radically different. The census is highly valued by government • Development of alternative census estimates
More data will be real-time; our services will be departments, local authorities, public bodies, based on administrative data
digital by default; the quality of our advice will business, the voluntary sector, academic
be vital for the most important decisions made researchers, commentators and individuals. • Benchmarking of administrative data based
by our customers from individuals to businesses Census data influences national debate; it feeds estimates to the 2021 census outputs
and government. Technology and data is at the public’s insatiable appetite to know about • The move from paper to mobile technology
the very core of what we do and the data who we are as a nation – it’s a stock-take of to manage the field-force workload.
revolution presents radical opportunities which the state of the nation. The census is the only
we must exploit. We must develop our capability peace-time event that involves the entire • The data and insight generated by the census
to integrate administrative and commercial data population. The 2021 census is undergoing is used in decisions about everything from local
sources, and we need to keep pace probably the most radical transformation authority funding and planning for schools
with advances in technology to achieve things since its introduction. This transformation and health services, to decisions by businesses
that have previously been unachievable. includes, for instance: such as where to locate their shops. More than
The Commercial Profession has a key role to 8 billion data cells have been published since
play in delivering the activities necessary to • A digital by default census, with 75% of the 2011 Census - we anticipate even wider
successfully deliver change. responses (nearly 19million returns) expected interest post 2021.
online – the highest online response rate
target in the world.
Head of Field Force Operations
Candidate PackWelcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
Location
Titchfield
Rail: The closest train station to the ONS is Boat: From Portsmouth there are ferries and
Titchfield is a village outside of Fareham, a large
Swanwick (1.8 miles – about a 30 minute walk) hovercraft to the Isle of Wight, Gosport and
town in South East Hampshire. The area has a
which is on the main line to London Waterloo Hayling Island as well as international ferries to
wealth of countryside and coastline as well as
(100 minutes) and is served by direct trains to the Channel Islands and France. Southampton
being conveniently placed halfway between the
Southampton (20 minutes), Portsmouth (40 also offers ferry services to the Isle of Wight
cities of Southampton and Portsmouth.
minutes), Cardiff and Brighton. Fareham station and is renowned for its cruise terminal offering
There is a huge range of possibilities of where (3.6 miles) also has direct services to London cruises to destinations all over the world.
to live in the area. The nearest large town is Victoria.
Air: Southampton Airport is just 15 miles north
Fareham approximately 4 miles east of ONS
Bus: There are bus services locally and a bus west of Fareham. Served by Flybe, there are
and where many employees choose to live.
stop outside ONS. Fareham, Southampton and regular flights to destinations within the UK
Alternatively some people choose to live and
Portsmouth are all served by National Express and abroad.
commute in from Southampton or Portsmouth.
coaches.
Both are easily accessible via the M27 and an
approximate 25-30 minute drive. There are Driving/taxi: Having a car is very useful in the
also many smaller places in between, such as area for giving you greater freedom as, although
Whiteley, Locks Heath, Hedge End and Titchfield public transport options are available.
itself, for those looking for somewhere more
residential and within closer reach of the office. Cycling/Walking: Many people live within
walking or cycling distance to the ONS office and
the area is largely flat. There are many scenic
walks and cycling routes in the area for leisure.
Head of Field Force Operations
Candidate PackWelcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
About the role: Job Description:
Job title
Head of Field Force Operations This is a once in a decade job opportunity to be You will lead teams to design, test and deliver an
part of the 2021 Census. effective census field operation.
Vacancy reference This role will lead and ensure that 40,000 short
This will include:
1563654 term field staff are inspired to deliver a successful
census. •using your leadership skills to effectively manage
Salary your teams during the different operational
Census field staff support the public in completing
phases to inspire performance, resolve issues
£47,400 - £57,999 their census returns, providing them with assistance,
and report progress
advice and encouragement.
The closing date for applications • leading the Field Force Operations team,
For the 2021 Census there will be around 40,000 integrating the efforts of all your teams to
Midnight on 17th December 2017 census field staff of different grades working ensure coherence of the overall field design
across England and Wales.
•d
esigning a solution that offers value for
Many will be contacting the general public money and combines targeted field follow up
directly in their homes whilst others will have approaches and staffing profiles to meet the
specialist roles where they will need to work census response critical success factors
with more diverse communities. •e
ngaging in robust job design process to
enable you to determine field force requirements
An effective and efficient field force is an essential
(numbers, acquisition, personnel management,
part of ensuring that the 2021 census achieves the
equipment, operational deployment and dynamic
best response rates from the public.
work management, HQ staff organisation and
management)
• working with suppliers (internal and external)
to ensure the design, develop and operational
services support the field force design
Head of Field Force Operations
Candidate PackWelcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
• effectively forward planning the work in your Other Requirements:
Job title area, with a full understanding of dependencies,
Head of Field Force Operations risks and financial implications associated with • Occasional travel and including some overnight
the programme deliverables. stays
Vacancy reference • liaising with external bodies to garner • Leave restrictions during operational periods
1563654 support and to address response problems of (Autumn 2019 and Spring 2021) will apply.
different geographical, population and special
Salary enumeration subgroups
£47,400 - £57,999 • giving due consideration to the government
digital by default approach and the assisted
digital provisions in solution designs
The closing date for applications
Midnight on 17th December 2017 • Using Agile and other project management
techniques to successfully deliver planned
objectives to time and budget
Liaising closely with other internal projects
(including Census Field Operations, Census
Statistical Design, Data Collection Services,
Maximising Response, Communications, and
Address Register ) to represent field force
requirements and ensure that all aspects of
field operations are fully aligned. As well as
internal stakeholders e.g. Social Survey Division.
Initially you will have Line Management of a
team of 10, with 2 direct reports. Your team
will increase in capability and capacity to ensure
the effective operational management of the
field force.
Head of Field Force Operations
Candidate PackWelcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information Qualifications and Experience Essential: Experience of delivering a national operation with a large field force or remote workforce. Desirable: Experience of delivering a service from initial concept through to operation. Proven experience of using project management techniques to deliver a complex project. Competencies We’ll assess you against these competencies during the selection process: • Collaborating and partnering • Leading and communicating • Making effective decisions Civil Service Competencies All Civil servants are expected to conduct themselves in accordance with the Civil Service Code. A copy of the Code can be found at Annex A. Head of Field Force Operations Candidate Pack
Welcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
Terms and Conditions Location Probation
This is a project based post and as such is The Census Transformation Programme is based New recruits to the Civil Service will be on
funded for a finite period of time. at our Titchfield. probation for a period of 12 months. During this
Established Civil Servants should note that if In addition, the role will require some travel period you should remain in the post you were
this post would represent a promotion, that (and possible overnight stays). appointed to.
promotion would be substantive. As this is a
substantive move, applicants moving laterally Status Leave Entitlement
or on promotion would retain no right to The successful candidate will be appointed on
move back into their previous post. Full Time.
modernised Civil Service terms and conditions.
Whilst this post is temporary, the type of Salary New recruits to the Civil Service will have an
contract which you will be offered will depend
annual leave allowance of 25 days, increasing to
on your existing contract status: Current Civil Servants will retain their existing
the maximum allowance of 30 days after 5 years.
• If you are already employed by the civil service salary if joining on level transfer or move to
In addition to this you will be entitled to eight
on a permanent contract, you will be offered the minimum entry point, whichever is greater.
bank holidays and one privilege day to be taken
a permanent contract. Therefore, when the *If transferring from a post with a London pay
at fixed times of the year.
funding expires, if you have not already secured addition to a National post you will be moved
an alternative post, you will be treated in to an equivalent point within the relevant ONS
accordance with any applicable redeployment National pay zone.
or workforce management protocols; Civil Servants joining on promotion will receive
• If you are already employed by the civil service either the minimum entry point, or 10% on top
on a fixed-term contract, you will be offered of their base salary in their substantive grade,
a fixed-term contract. Towards the end of the whichever is greater. * Employees transferring
fixed term period, the ongoing needs of the on promotion from a post with a London pay
Programme will be reviewed and if appropriate addition to a National post will be moved to
an ongoing contract may be offered; and an equivalent point within the relevant ONS
If you are not currently employed by the civil National pay zone before the promotion
service, you will be offered a fixed-term contract. increase is applied.
Towards the end of the fixed term period, Only in very exceptional cases will successful
the ongoing needs of the Programme will be candidates be considered for a higher
reviewed and if appropriate an ongoing contract starting salary.
may be offered.
Head of Field Force Operations
Candidate PackWelcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
Pension Diversity and Equality If you feel your application has not been treated
in accordance with the Recruitment Principles
Existing Civil Servants will transfer their pension ONS is committed to providing services which and you wish to make a complaint, in the first
arrangements. embrace diversity and which promote equality instance, you should contact Paul Cudmore,
For a new entrant to the Civil Service, pension of opportunity. As an employer, it is also Office for National Statistics, Government
schemes are available and more information committed to equality and valuing diversity Buildings, Cardiff Road, Newport NP10 8XG.
will be provided to the successful candidate. within the workforce. If you are not satisfied with the response
For further information on these schemes Its goal is to ensure that these commitments, you receive from the Department, you can
please refer to the following website: reinforced by its values, are embedded in its day contact the Civil Service Commission at
to day working practices with all its customers,
ttp://www.civilservicepensionscheme.
h colleagues and partners. ttp://civilservicecommission.independent.
h
org.uk/ersity and Equalitynality Nationality gov.uk/civil-service-recruitment/complaints/
ONS does not discriminate on the basis of age,
Nationality disability, gender, marital status, sexual orientation,
Security Clearance
religion or belief, race, colour, nationality, ethnic
Applications are welcomed from UK nationals or or national origin, working pattern, employment Appointment will be subject to the granting
those who have dual nationality with one part status, gender identity (transgender), caring of security clearance and references.
being British. responsibility, or trade union membership.
Also our posts are open to Commonwealth For those successful candidates joining ONS
citizens and nationals of any of the member we will record and retain your nationality
states of the European Economic Area (EEA) information on our human resources
unless otherwise stated. management system for the sole purpose of
When applying, you will be asked about your understanding the nationality diversity within
nationality at birth, whether you are subject ONS. We will not report on this on an individual
to immigration control, and whether there are basis in a way that you would be identifiable.
any restrictions on your continued residence or We will only retain this information for the
employment in the UK. shortest time needed. Should you wish for us
Please refer to the Civil Service Nationality not to collect and retain this information, please
Requirements and Rules for more detailed email: ons.resourcing@ons.gov.uk
information on your eligibility to apply to
the ONS.
Head of Field Force Operations
Candidate PackWelcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
The closing date for applications is midnight Selection Process For guidance on how to complete a competency
on Sunday 17th December 2017. based application, please see the following
You should submit a CV detailing your www.gov.uk/guidance/a-brief-guide-to-
All applications will be acknowledged and relevant skills and experience based on the competencies
considered by the selection panel. information in the vacancy description and
the person specification. We will also ask you A reserve list may be held for a period up to
Applications should be uploaded to the link to submit a supporting statement as part of 12 months from which further appointments
in the job advert. your application, evidencing the following may be made.
competencies:
Further Information Applicants who are near misses for this specific
• Making effective decisions role will have their details kept on file for a
If you have any queries or require any • Leading and Communicating period of 12 months and may be contacted in
further information on this appointment, relation to or offered similar roles in the future.
please contact • Collaborating and partnering
Followed by a formal competency based interview
ctp.resourcing.&.capability@ons.gov.uk against the following competencies in addition to
those evidenced on your supporting statement:
• Seeing the bigger picture
• Managing a quality service
• Delivering at pace
Your CV (text size 11) should not exceed
two sides A4. You should provide evidence
of the competencies indicated by submitting
a supporting statement which again should
not exceed two sides of A4.
Head of Field Force Operations
Candidate PackWelcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
Indicative Timeline
17th December 2017
Closing Date
21st December 2017
Sifting
Vacancy Live Candidate
Appointment
11th and 12th January 2018
Interviews
The department, as an Equal Opportunities
Employer, actively encourages applications
from people with disabilities and operates
a guaranteed interview scheme for disabled
people (as defined by the Disability
Discrimination Act 1995) who meet the
minimum essential experience criteria for this
appointment set out in the person specification.
Applicants who request this, and meet the
minimum essential requirements will be
guaranteed an invitation to an interview.
Head of Field Force Operations
Candidate PackWelcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
Annex A: The Civil Service Code
Civil Service values These core values support good government and •d
eal with the public and their affairs fairly,
ensure the achievement of the highest possible efficiently, promptly, effectively and sensitively,
The statutory basis for the management standards in all that the Civil Service does. This in to the best of your ability.
of the Civil Service is set out in Part 1 of turn helps the Civil Service to gain and retain the
the Constitutional Reform and Governance •e
nsure you have Ministerial authorisation
respect of ministers, Parliament, the public and for any contact with the media.
Act 2010. its customers.
•k
eep accurate official records and handle
The Civil Service is an integral and key part This code sets out the standards of behavior information as openly as possible within
of the government of the United Kingdom1. expected of you and other civil servants. These the legal framework.
It supports the government of the day in are based on the core values which are set out
developing and implementing its policies, • c omply with the law and uphold the
in legislation. Individual departments may also administration of justice.
and in delivering public services. Civil servants have their own separate mission and values
are accountable to ministers, who in turn are statements based on the core values, including You must not:
accountable to Parliament. the standards of behavior expected of you when •m
isuse your official position, for example by
As a civil servant, you are appointed on merit on you deal with your colleagues. using information acquired in the course of
the basis of fair and open competition and are your official duties to further your private
expected to carry out your role with dedication Standards of behaviour interests or those of others.
and a commitment to the Civil Service and its •a
ccept gifts or hospitality or receive other
core values: integrity, honesty, objectivity and Integrity benefits from anyone which might reasonably
impartiality. In this code: be seen to compromise your personal
• ‘integrity’ is putting the obligations of public You must: judgment or integrity.
service above your own personal interests. • fulfil your duties and obligations responsibly. •d
isclose official information without authority
• ‘honesty’ is being truthful and open. • always act in a way that is professional and (this duty continues to apply after you leave
• ‘objectivity’ is basing your advice and decisions that deserves and retains the confidence of the Civil Service).
on rigorous analysis of the evidence. all those with whom you have dealings.
• ‘impartiality’ is acting solely according to the • carry out your fiduciary obligations responsibly
merits of the case and serving equally well (that is make sure public money and other
governments of different political persuasions. resources are used properly and efficiently).
Head of Field Force Operations
Candidate PackWelcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
Honesty • frustrate the implementation of policies once • c omply with any restrictions that have been
decisions are taken by declining to take, or laid down on your political activities.
You must: abstaining from, action which flows from those
• set out the facts and relevant issues truthfully, decisions. You must not:
and correct any errors as soon as possible. •a
ct in a way that is determined by party
• use resources only for the authorised public Impartiality political considerations, or use official resources
purposes for which they are provided. for party political purposes.
You must: •a
llow your personal political views to
You must not: • carry out your responsibilities in a way that is determine any advice you give or your actions.
• deceive or knowingly mislead ministers, fair, just and equitable and reflects the Civil
Parliament or others. Service commitment to equality and diversity. Rights and responsibilities
• be influenced by improper pressures from You must not:
others or the prospect of personal gain. Your department or agency has a duty to
• act in a way that unjustifiably favours or make you aware of this Code and its values.
discriminates against particular individuals If you believe that you are being required to
Objectivity or interests. act in a way which conflicts with this Code,
You must: your department or agency must consider
Political Impartiality your concern, and make sure that you are not
• provide information and advice, including penalised for raising it.
advice to ministers, on the basis of the You must:
evidence, and accurately present the options If you have a concern, you should start by
and facts. • serve the government, whatever its political talking to your line manager or someone else in
persuasion, to the best of your ability in a way your line management chain. If for any reason
• take decisions on the merits of the case. which maintains political impartiality and is you would find this difficult, you should raise
• take due account of expert and in line with the requirements of this code, no the matter with your department’s nominated
professional advice. matter what your own political beliefs are. officers who have been appointed to advise staff
You must not: • act in a way which deserves and retains the on the code.
confidence of ministers, while at the same time
• ignore inconvenient facts or relevant ensuring that you will be able to establish the
considerations when providing advice or same relationship with those whom you may be
making decisions. required to serve in some future government.
Head of Field Force Operations
Candidate PackWelcome About ONS Vacancy Description Person Specification Terms and Conditions How to Apply Annex Information
If you become aware of actions by others which high standards of behavior expected of you 5. Including taking account of ethical standards
you believe conflict with this code you should which follow from your position in public and governing particular professions.
report this to your line manager or someone else national life as a civil servant. You can take pride 6. Including a particular recognition of the
in your line management chain; alternatively in living up to these values. importance of co-operation and mutual
you may wish to seek advice from your respect between civil servants working
nominated officer. You should report evidence March 2015
for the UK government and the devolved
of criminal or unlawful activity to the police or 1. Civil servants working for the Scottish and administrations and vice-versa.
other appropriate regulatory authorities. This Welsh Governments, and their agencies, have
code does not cover HR management issues. their own versions of the code. Similar codes 7. T
he whistleblowing legislation (the Public
apply to the Northern Ireland civil service and Interest Disclosure Act 1998) may also apply
If you have raised a matter covered in the Diplomatic Service. Civil servants working in some circumstances. The ‘Directory of
paragraphs 16 to 18, in accordance with the in non-ministerial departments in England, Civil Service guidance’ and the ‘Civil Service
relevant procedures, and do not receive what Scotland and Wales are covered by this code. management code’ give more information.
you consider to be a reasonable response, 8. S ome civil servants are accountable to the
you may report the matter to the Civil Service 2. Some civil servants are accountable to the
office holder in charge of their organisation. office holder in charge of their organisation.
Commission. The commission will also consider This is made clear in terms and conditions of
taking a complaint direct. Its address is: This is made clear in terms and conditions of
employment. employment.
Civil Service Commission 3. Civil servants advising ministers should be 9. T
he whistleblowing legislation (the Public
G/8 1 Horse Guards Road aware of the constitutional significance of Interest Disclosure Act 1998) may also apply
London SW1A 2HQ Parliament, and of the conventions governing in some circumstances. The ‘Directory of
Tel: 020 7271 0831 the relationship between Parliament and the Civil Service guidance’ and the ‘Civil Service
Email: info@csc.gov.uk government. management code’ give more information.
If the matter cannot be resolved using the 4. The respective responsibilities placed on 10. T
he Civil Service Commission’s ‘Guide
procedures set out above, and you feel you ministers and special advisers in relation to to bringing a complaint’ gives more
cannot carry out the instructions you have the civil service are set out in their codes of information. It is available on the
been given, you will have to resign from the conduct. Special advisers are also covered by Civil Service Commission website.
Civil Service. this Civil Service code except, in recognition
of their specific role, the requirements for
This Code is part of the contractual relationship objectivity and impartiality.
between you and your employer. It sets out the
Head of Field Force Operations
Candidate PackContact details If you have any questions about the role please contact Rebecca Hayes ctp.resourcing.&.capability@ons.gov.uk. If you have any queries about the process for this recruitment please contact ons.resourcing@ons.gov.uk Please include the vacancy reference number and job title in the subject line.
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