Ibec Academy We know Business - Applied, Accredited, Impactful, Learning Programmes 2022
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Ibec
Academy
We know
Business
Applied, Accredited,
Impactful, Learning
Programmes
2022
ISOISO 9001:2015
9001:2015 1
“A great course, really well structured. The material was comprehensive and relevant to our company’s policies, procedures and core values. The case studies and the knowledge of the trainer was in-depth and really helped everyone in better understanding case law and how it is applied. Overall great experience and I would highly recommend to other organisations.” Miriam O’Shea Tesco, Talent & Capability Manager 2
Ibec
Academy
Programmes
2022
3
Developing your
people in today’s
new world
At Ibec Academy, we recognise that the
world of work has changed significantly,
as has our need to learn new skills in
new ways.
As part of our continuous growth, we
have now rebranded our learning and
development unit, to become the Ibec
Academy.
Jenny Hayes
Head of Ibec Academy
T: 01 605 1613
E. jenny.hayes@ibec.ie
4
As part of our new brand identity, the Ibec Academy has
evolved our programme offering to address the trends
that are now shaping the future of work and the top
management topics and challenges in areas such as
remote and hybrid work, leadership and managing people,
environmental, social & governance (ESG), strategy,
innovation, diversity & inclusion and employee wellbeing.
The Ibec Academy offers a range of impactful, practical
and applied courses to help your people perform at
their best in today’s world. Ibec’s extensive history and
experience in the areas of business, HR, management and
OHS, informs the programmes we deliver. We advise and
represent companies every day, so we know the real issues
that employers face. Every Ibec programme is tied to real
world applications and this is what makes our learning
relevant.
Our strategic partnership with Technological University
Dublin means that many of our courses are also
accredited, giving your people a recognised award, while
building their skills and knowledge.
We have seen a significant growth in customised learning
and development solutions, with a real focus on developing
competencies and skills that are aligned to your values and
business objectives. If you would like to discuss designing
a unique programme for your people, please contact me
and I would be delighted to meet you to discuss further.
Jenny Hayes
Head of Ibec Academy
5
Management Development Business, Operations
Programmes 14 and Finance Programmes 27
Accredited programmes 15 Accredited programmes
CPD Diploma in Coaching 15 CPD Diploma in Project Management 28
EMCC Practitioner level
EQA Coaching Accreditation 15
CPD Diploma in Strategic Innovation 16 Short programmes 28
CPD Diploma in Leadership 16 Developing and Implementing Strategy 28
CPD Diploma in Management 17 Project Management 29
CPD Diploma in Human Corporate Governance 29
Resource Management 17
CPD Certificate in Managing People 18
CPD Certificate in Managing People Skills 18
Personal Development
Short programmes 19 Programmes 30
How to be a Dynamic Female Leader 19
Foundations in Management 19
Short programmes 31
Resolving Conflict Effectively 20
Train the Trainer 31
Training Needs Analysis 20
Leading with Emotional Intelligence 31
Peak Performance – Getting
the best from your people 21 Manage Your Time Effectively 32
Getting Engaged – Leading Influencing Skills and Personal Impact 32
for Engagement and Results 21 Powerful Presence in
Competency Based Interviewing Skills 22 Virtual Communications 33
Critical Conversations 22 Effective Presentation Skills 33
Coaching Skills For Line Managers 23 Developing Virtual Selling Skills 34
Mentoring Skills 23 Impact & Influence for
Women in Business 34
Managing Learning and Development 24
Leading Remote & Hybrid
Teams (for Managers) 24
Building a Wellbeing Workplace 25
Mental Health & Wellbeing for Managers 25
A Practical Framework for Supporting your
Remote Workforce 26
6
Employment Law Occupational Health
Programmes 35 & Safety Programmes 46
Accredited programmes 36 Development programmes 47
CPD Diploma in Employment Law 36 CPD Diploma in
CPD Certificate in Employment Law 36 Occupational Health & Safety 47
CPD Certificate in
Occupational Health & Safety 47
Short programmes 37 CPD Managing Safety 48
Foundations in Employment Law 37 CPD Occupational Health &
Employment Law Update 37 Safety Essentials for Managers 48
Running Effective Safety Officer and Co-ordinator 49
Disciplinary Processes 38 Safety Representatives 49
Managing Absence 38 Safety Awareness for Managers 50
Dignity at Work: Investigations CEOs and Directors - Responsibilities
and Dealing with Complaints 39 Occupational Health and Safety 50
Dignity at Work: Support
Contact Person 39
A-Z of Employment Law: Workshop Themes 51
For HR Professionals 40 First Aid Response 51
The Right to Disconnect 40 DSE/VDU Risk Assessor 51
Risk Assessment 52
Return To Work Toolkit 52
Maternity and Pregnancy
update – A HR and OHS Perspective 53
Industrial Relations
Programmes 41
Workplace Wellness
Accredited programmes 42
CPD Diploma in Industrial Relations 42
Accreditation 54
CPD Diploma in Mediation 42
Certificate in Mediation 43
CPD Certificate in Managing
Employee Relations 43
Short programmes 44
Conducting Investigations within
the Workplace 44
Mediation Skills 44
Trust in Care 45
7
Our credentials 2021
About Us Our Accreditations
30 15
Over 30 years 15 years of
developing managers ISO accreditation
Innovative portfolio of
customised programmes,
online courses, seminars
and short courses nationwide
70
Many of our programmes are
accredited by Technological
University Dublin, European
70 highly qualified Mentoring and Coaching
facilitators Council, Mediators Institute of
Ireland, Quality & Qualifications
Ireland, the Pre-Hospital
Emergency Care Council and are
on the National Framework of
Qualifications
Excellent customer
satisfaction and
repeat business
8
Our credentials 2021
Our Graduates Our Programmes
200
200 customised programmes
across 2021
6,000
Over 6,000 managers
64
developed in 2021 64 accredited
programmes
300
300 open
programmes
300
300 graduates from accredited
programmes in 2021.
9
Talk to us about a Book now
www.IbecAcademy.ie
customised programme
Areas of expertise
Management Business, Industrial
Development Operations Relations
& Finance
Personal Employment Occupational
Development Law Health & Safety
Why Choose Ibec Academy
for your Customised Solution
1. Our approach is practical but effective 3. We share best practice examples and
focus on the real issues you face
2. We work with you to identify what’s
needed, delivering real results 4. TU Dublin is our strategic partner,
so our courses can also be accredited
10Our Approach
1. Discovery 2. Design
We spend time with you We work with you to design
to ensure we have a clear a practical programme with
understanding of your needs actionable takeaways that
and specific goals to build on allow participants to embed the
your values, culture and people learning in a practical way
3. Delivery 4. Debrief
We match the right trainer to your Feedback and assessments
organisation who will support are completed during and
your people in developing the post programme to ensure the
core competencies and bringing learning makes a real impact
about the changes required
Call us to discuss your customised training needs
Jenny Hayes Neil Butler
Head of Ibec Academy Ibec Academy
T: 01 605 1613 T: 01 605 1705
E: jenny.hayes@ibec.ie E: neil.butler@ibec.ie
11Coaching
Coaching is a powerful way to unlock The Coaching Agenda:
individual and organisational performance • Focus on what is important to accomplish
potential as well as ensuring the learning from and what will make the biggest difference to
one of our training programmes is applied in performance.
practice by those who take part. In this one
to one partnership, the coach and coachee • Identify strengths and how to build on them.
can work together to apply the learning, tools • Identify stumbling blocks and how best to
and techniques from one of our training and overcome these.
development courses, or on a personal action
• Support to make changes happen at a
plan in the areas that count.
number of different levels.
Ibec’s coaching approach is practical, positive • Work on challenges and develop strategies
and focused on real results for the person and to overcome them.
the team. We spend time matching the right
• Build leadership capability in areas such
coach to the person or team, so that ultimately
as personal resilience, managing change,
the process then helps to motivate, inspire
dealing with conflict and building on key
and engage leaders and teams to deliver
strengths.
organisational success. Our highly experienced
coaches all have industry experience as well
as a professional coaching qualification, which The Coaching Process
ensures that every coaching conversation is Our coach will come on site or work virtually
well structured, action focused and has a real with the coachee as part of an agreed number
impact for the individual. of one to one or team coaching sessions. The
results that a person gets from this one to one
process are powerful as they are designed
around the individual or team’s agenda.
Call us to discuss your Usually 3-6 sessions are recommended to
customised training needs ensure the results needed are achieved for the
person and the organisation.
Jenny Hayes Neil Butler
Head of Ibec Academy Senior Executive
T: 01 605 1613 Ibec Academy
E: jenny.hayes@ibec.ie T: 01 605 1705
E: neil.butler@ibec.ie
12Our Customers
13Ibec Academy Management Development Programmes
CPD Diploma EMCC Practitioner
in Coaching level EQA Coaching
Accreditation
12 DAYS ADD-ON
Accredited by: Technological University Dublin Accredited by: European Mentoring Coaching
CPD Special Purpose Award – Level 8 on the Council (add-on programme to the Diploma
NFQ (20 ECTS) in Coaching)
The primary objective of this programme is to Upon successful completion of Ibec’s Diploma in
facilitate the development of business coaches Coaching programme, participants can complete
who can apply a range of practical coaching this programme to receive additional accreditation
and management skills in the workplace. It will at Practitioner Level and 1-year membership from
enable you to become an effective business the European Mentoring Coaching Council.
coach with a range of skills, confidence and
competence in this vital area. Content includes:
• Individual coaching sessions with an experienced
Content includes: Ibec coach
• Coaching and management models and theories • One to One coaching sessions with their
• Coaching skills and the psychology of behaviour coachees
• Self awareness, understanding others and
personality profiling This programme is for:
• Performance management Participants who have been awarded the Ibec
• The change process, organisational behaviour Diploma in Coaching and interested in receiving
and performance management practitioner level accredited from EMCC.
• 3 individual coaching sessions with a highly
experienced coach and a personality profile Rate:
assessment €1785
What you said: Delivery:
“The course administration, design, materials, Online / Classroom / Blended
content, class interaction and delivery was brilliant.
Not only did I learn the practical and theoretical
Start Dates:
elements from the course, personally I developed
Contact ibecacademy@ibec.ie for upcoming dates
and have brought the learnings into my every-day
and professional life.”
Stephen Sands, daa , HR Manager
Rates:
Member: €3455 | Non-member: €3875
Delivery:
Online / Classroom / Blended
Start Dates:
07 April 2022
07 October 2022
15CPD Diploma in CPD Diploma in
Strategic Innovation Leadership
12 DAYS 12 DAYS
Accredited by: Technological University Dublin Accredited by: Technological University Dublin
CPD Special Purpose Award – Level 8 on the CPD Special Purpose award – Level 8 on the
NFQ (20 ECTS) NFQ(20 ECTS)
This programme is designed to support leaders The primary objective of this programme is to
and organisations that appreciate the importance ensure you become an effective leader in your
of investing in the development of their skills and organisation. This programme will teach you
knowledge in the key areas of strategy and the skills you need to lead yourself and others.
It will help you develop your understanding of
innovation. This accredited programme will
the different styles of leadership, as well as
focus on equipping leaders and managers with
determining your style and its effectiveness. It
the necessary strategic and innovation skills, will enable you to develop the strategies that
knowledge and competencies to address the capitalise on your strengths and overcome any
various challenges facing their businesses weaknesses for yourself and your business.
in creative and innovative ways, allowing them to
gain a competitive edge in the marketplace. Content includes:
• Self awareness
Content includes: • Leadership
• Developing a strategic outlook • Interpersonal skills
• Understanding innovation • Strategy and the environment
• The innovative organisation • Planning
• How leadership, teams and people contribute
to innovation What you said:
• Taking a strategic view of innovation “It was a very interesting and practical
programme. I would highly recommend it.”
This programme is for: Fiona Lynch, Graduate Relations Manager,
UCD
Those new to innovation-related roles as well
as helping to develop the skills and knowledge
Rates:
of those currently engaged in innovation in their
Member rate: €3455 | Non-member rate: €3875
organisations. Applicants should typically have a
minimum of 5 years’ experience in management Delivery:
and occupy roles involving a significant degree of Online / Classroom / Blended
engagement with innovation or expect to move
into these positions in the near future. Start Dates:
13 April 2022
Rates: Member: €3455 | Non-member: €3875 27 September 2022
Delivery: Online / Classroom / Blended
Start Dates:
6 April 2022
6 October 2022
16CPD Diploma in CPD Diploma in
Management Human Resource
Management
12 DAYS 12 DAYS
Accredited by: Technological University Dublin Accredited by: Technological University Dublin
CPD Special Purpose Award – Level 6 on the CPD Special Purpose award – Level 6 on the NFQ
NFQ (20 ECTS) (20 ECTS)
The programme will offer participants This course is designed to give an understanding
the opportunity to learn more about their own of employment law, strategic management,
management style, how best to lead and employee engagement, talent management, change
motivate others and best practice in this area. management and performance management.
Content includes: Content includes:
• Organisational behaviour • Overview of HRM
• Communications in organisations • Leadership and employee engagement
• Performance management • Talent management and competency modelling
• Corporate leadership • Organisational development and change
• Strategic management management
• Finance for managers • Strategic learning and development, succession
• Employment Law and performance management
• Employment Law
What you said:
“The breakout rooms and the mix of What you said:
participants from all different industry and “The additional knowledge brought by the trainer
backgrounds were excellent.” is information that couldn’t be read in books. For
Aileen O’Sullivan, Administration Officer, example, the cases used and showing how the
Limerick and knowledge could be applied in our own specific
Clare ETB companies.”
Maeve Martin, HR Manager,
Rates: MSS Building Services Ltd
Member rate: €3140 | Non-member rate: €3560
Rates:
Delivery: Member: €3140 | Non-member: €3560
Online / Classroom / Blended
Delivery:
Start Dates: Online / Classroom / Blended
21 April 2022
20 October 2022 Start Dates:
30 March 2022
14 October 2022
17CPD Certificate in CPD Certificate in
Managing People Managing People Skills
HR, Management, IR Leadership, Teams
and Employment Law and Performance
4 DAYS 4 DAYS
Accredited by: Technological University Dublin Accredited by: Technological University Dublin
CPD Special Purpose Award – Level 6 on the CPD Special Purpose Award – Level 6 on the
NFQ (5 ECTS) NFQ (5 ECTS)
The primary objective of this programme is to enable This programme is designed to assist
managers to make a more effective contribution to managers in developing their management
their organisation by developing core skills central to and interpersonal skills. Participants will gain a
managing people at work. greater understanding of their communication
and management style and its impact on those
Content includes: they manage.
• Leadership
• Communication and interpersonal skills Content includes:
• Employment legislation • The role of the manager
• Negotiation skills • Personality profiling
• Grievances • Communication skills
• Industrial Relations Institutions • Managing performance
• Giving feedback and managing difficult situations • Presentation skills
• Motivation • Communicating with confidence
• Discipline and dismissals • Motivation
• Counselling and coaching • Time management/stress management
• Employment of staff • Managing meetings
• Assertiveness and conflict resolution • Effective team building
What you said: What you said:
“Confirmation of what I already know is very helpful “The course facilitator was energetic and
and further knowledge in areas that were not as knowledgeable.”
clear will prove to be very useful going forth.” Maria Rogers, QA Compliance Specialist,
Conor Quinlivan, Financial Accountant, Weener Plastic Integra LifeSciences
Ltd
Rates:
Rates: Member: €1995 | Non-member: €2205
Member: €1995 | Non-member: €2205
Delivery:
Delivery: Online / Classroom / Blended
Online / Classroom / Blended
Start Dates:
Start Dates: 23 March 2022
10 February 2022 20 September 2022
10 May 2022 23 November 2022
14 July 2022
03 October 2022
09 November 2022
18How to be a dynamic Foundations in
female leader Management
4 DAYS 2 DAYS
The programme will focus on how to embrace This programme aims to give managers, or those
a leadership role, find an authentic voice and moving into management roles, the fundamental
proactively manage a successful career. Each skills of effective management. Participants
participant will leave with a personalised action plan will learn how to improve their leadership and
for their career and a strong understanding of how communication skills, how to deal with challenging
to be a dynamic leader. staff while increasing motivation levels among those
in the team. The programme will give participants
Content includes: the ability to deal with a grievance or disciplinary
• Where am I now? issue in an effective way.
- Self-awareness
- Understanding your strengths Content includes:
- Importance of impression management • The role of the manager
• Prioritising tasks
• Your role as a leader
• Delegation
- Strategic thinking and planning
• Managing vs leading
- Finding your voice as a leader
• Action centred leadership
- Managing imposter syndrome
• Communicating effectively – questioning, listening
• Building a network you can trust • Motivating the team
- Communications and influencing • Disciplining others
- Networking for people who hate networking • Handling grievances effectively
- Boundaries: Home and work life blur • Behaving assertively and handling conflict
• Giving effective feedback
• Culture, change and politics
- Organisational behaviour
What you said:
- Power and influence
“I learned a lot over the 2 days, particularly
- The role of mentors and sponsors
learning the different methods of how to deal
What you said: with disciplinary issues, grievances and providing
“Great elements covered in the course from feedback.”
psychological safety, leadership styles, emotional Jenna Carroll, CallPageboy.
awareness, conflict types & feedback.”
Claire Tully, EHS Officer, Boliden Tara Mines DAC Rates:
Member: €840 | Non-member: €945
This programme is for:
Delivery:
Those at management level who wish to accelerate
Online / Classroom / Blended
their careers to the next level.
Start Dates:
Rates:
22 February 2022
Member: €1890 | Non-member: €2100
05 April 2022
12 July 2022
Delivery:
05 September 2022
Online / Classroom / Blended
24 October 2022
30 November 2022
Start Dates:
05 April 2022
03 October 2022
19Resolving Conflict Training Needs
Effectively Analysis
2 DAYS 1 DAY
The need to effectively deal with conflict as an How can we ensure that our employees are
individual and within a team is a critical skill for receiving the correct training? How should
every manager. This course looks at different skills we prioritise training for our team/department
and techniques to enable the participant to deal with and organisation? How can we monitor skill
conflict effectively. improvement? An effective and comprehensive
Training Needs Analysis (TNA) will ensure that
Content includes: resources are channelled towards the right training
• Causes of conflict, e.g. personal vs business to the right staff at the right time. The assessment of
objectives/values training needs is not a task solely for the HR team or
• Causes of interpersonal friction in the work L&D department. It is a skill for all People Managers,
environment ensuring the appropriate identification, assessment
• The effects of conflict on performance and the and implementation of top-quality training.
individual at work
• Positive aspects of conflict On completion of this programme, participants
• Understanding behaviour and its effects will be able to:
• The manager’s role in minimising and • Understand TNA principles
resolving conflict • Clarify their TNA objectives and the approach to
• Techniques to deal with conflict suit their organisational needs
• Assertiveness skills • Apply the 10 step TNA process
• Ways to create harmony at work and engender a • Confidently apply various research methods to
positive atmosphere identify training needs
• Apply cost benefit analysis to training options
This programme is for: • Use Ibec’s TNA Toolkit
All those who want to develop their ability to deal
with conflict effectively. This programme is for:
Executives, managers and officers who are involved
What you said: in the area of training and development.
“Excellent insight to understanding the drivers
of conflict.” Rates:
Ger Reynolds, Director of Operations, Member: €404 | Non-member: €446
BD Enniscorthy
Delivery:
Rates: Online / Classroom / Blended
Member: €840 | Non-member: €945
Start Dates:
Delivery: 22 June 2022
Online / Classroom / Blended 11 November 2022
Start Dates:
20 June 2022
23 November 2022
20Peak Performance – Getting Engaged –
Getting the best from Leading for Engagement
your people and Results
1 DAY 1 DAY
This programme is designed to assist managers This programme focuses on giving participants
with performance appraisals and the performance the critical skills and knowledge to ensure levels of
management process. Participants will learn the engagement are kept as high as possible within the
necessary skills to carry out this management team or throughout the organisation. Participants
function efficiently, effectively and with confidence. will go away with a range of practical tips,
techniques, best practice examples and policies
Content includes: and procedures that really work in the area of
• Managing performance and the employee lifecycle performance management.
• Aligned performance management
• The role of managers in performance management Content includes:
• Objectives and benefits of an effective • Research and best practice in employee
performance appraisal system engagement
• Managing the appraisal interview – preparation, • Engagement at different levels
structure, style • Your role as a leader
• Key communication skills in performance • Managing your thinking, mood and behaviour
management • Communication and its link to performance
• Delivering feedback to others and dealing with • Policies, practices, competencies and
challenging people measurements
• Questions for appraisals • Rewards and their value
• Managing poor and high performers • Devising your own engagement toolkit
This programme is for: This programme is for:
Managers required to carry out performance All managers with responsibility for people
appraisals and manage the performance of management and those interested in getting the very
their teams. best from their teams.
What you said: What you said:
“Excellent course. Well presented, highly interactive. “The training day went very well and all the team
Interesting, practical, fun!” really enjoyed it. Thanks to Ibec and to the trainer
Ruth Spain, Assistant Manager, for the work that went into delivering the training.”
Arab Irish Chamber of Commerce Alan Bennett, Head of Operations, K-Leisure Athy
Rates: Rates:
Member: €404 | Non-member: €446 Member: €404 | Non-member: €446
Delivery: Delivery:
Online / Classroom / Blended Online / Classroom / Blended
Start Dates: Start Dates:
08 February 2022 24 June 2022
29 September 2022 21 November 2022
21Competency Based Critical
Interviewing Skills Conversations
1 DAY 1 DAY
Competency based interviewing is now widely This programme will help you to participate and
accepted as the most valid and reliable candidate speak up in critical conversations in a confident
selection method. In this programme participants and assertive way. The course will give you the
will comprehensively understand and practice the confidence to make your case in the presence of
competency based interview. more senior people and with challenging people.
Your confidence and recognition of your strengths
Content includes: will be developed throughout the programme.
• The most reliable methods of selection
• Recruitment life cycle Content includes:
• The fundamental principles of competency based • What are critical conversations?
interviewing • Our reactions to critical conversations
• What is a competency? • What makes an effective conversation?
• Key preparation required before interview • Getting your point across
• The best interview: “the structured conversation” • Types of difficult people and tips for
• The STAR Model handling them
• How to ask effective questions and listen as an • Handling questions
interviewer • Getting yourself heard
• Note taking techniques • Saying “No”
• How to score the candidate • Role-plays – your real life situations
• Role-play and feedback
This programme is for:
This programme is for: This programme is designed for those who want to
Executives, managers and those who are involved improve how they communicate on the phone, in
in the area of recruitment and selection. small or large groups, in formal or informal settings
with both individuals and groups.
What you said:
“I feel that any objectives I had set on arrival the What you said:
morning of the training were met 100%.” “Very informative, good group participation.
Nicola McClean, Feel supported in my future conversations.”
HR Generalist & Project Manager, Veolia Grainne de Burca, Educator, Oakfield Nursing Home
Rates: Rates:
Member: €404 | Non-member: €446 Member: €404 | Non-member: €446
Delivery: Delivery:
Online / Classroom / Blended Online / Classroom / Blended
Start Dates: Start Dates:
04 May 2022 30 May 2022
13 September 2022 23 November 2022
04 November 2022
22Coaching Skills Mentoring
For Line Managers Skills
1 DAY 1 DAY
This course is designed to introduce managers A mentor is an experienced person who advises
to the principles of coaching others for effective you over a period of time. While Mentors have
performance and enhanced team building. Line experience in their own areas of expertise, it is
managers will gain skills to assist with managing also important that they develop the skills to be an
and developing the team. Key tools to build trust, effective Mentor. The purpose, therefore, of this
facilitate self-awareness and draw out solutions programme is to develop the skills of mentors so
from coaches through effective listening and great that they can give this advice in an appropriate and
questions will be practiced and developed. effective manner.
Content includes: Content includes:
• Articulate with impact • About mentoring
• Listen properly • The mentoring process
• Use feedback for development • Mentoring styles
• Understand behaviour • Mentoring skills
• Identify and set development goals • Overcoming mentoring challenges
• Use coaching for conflict reduction • The mentor’s toolkit
• Use a range of practical tools based on movement • Practice and next steps
and quietening the mind, allowing you to work in a
more sustainable way This programme is for:
Participants who would like to develop the key skills
This programme is for: to mentor colleagues effectively and understand the
Managers who want to develop their skills as a different approaches to mentoring others and know
coach, so that they get the best from all those in when to use them.
their team.
Rates:
What you said: Member: €404 | Non-member: €446
“I found the course to be extremely useful and
practical in its delivery. This course is a must for Delivery:
line managers.” Online / Classroom / Blended
Ciara Murray, Team Leader, Allianz Partners
Start Dates:
Rates: 25 November 2022
Member: €404 | Non-member: €446
Delivery:
Online / Classroom / Blended
Start Dates:
23 February 2022
14 June 2022
20 September 2022
23Managing Learning Leading Remote
and Development & Hybrid Teams
(for Managers)
1 DAY 1 DAY
This programme is aimed at managers who Having a successful strategy to embrace change is
have responsibility for managing learning and central to the successful implementation of remote
development. It focuses on developing the working within the culture of every organisation. The
knowledge and skills involved in managing the other contributing factor to the success of Remote
training function, as well as covering recent research Working is how the teams and people management
and trends. meet the new working approach.
Content includes: Content includes:
• Learning and development trends • Working from home, remote working and blended/
• Strategic HRM and learning and development hybrid working - understanding mindsets and
• The role of learning and development expectations
• Your responsibilities • Types of remote reams & team structures
• Learning versus development • Effectiveness and motivation levels among remote
• Stages in the training process working teams
• Training needs analysis • On-boarding
• Talent management • Project management and time management
• Methods and levels of evaluation strategies when working remotely
• Overcoming resistance and barriers to training • Communication styles when communicating
remotely
This programme is for: • Work satisfaction, recognition, and employee well-
Those involved in managing the area of learning being
and development within the organisation, or those
moving into this role. This programme is for:
People managers, line managers, HR managers and
What you said: employee relations managers
“Overall I found the course covered a wide variety of
topics relating to training and development. It was Rates:
a great starting point and I learned a lot of useful Member: €404 | Non-member: €446
information that I will use on a daily basis.”
Kerri Leydon, Talent Acquisition & HR Coordinator, Start Dates:
LotusWorks 22 March 2022
19 September 2022
Rates:
Member: €404 | Non-member: €446
Delivery:
Online / Classroom / Blended
Start Dates:
02 June 2022
21 November 2022
24Building a Wellbeing Mental Health
Workplace & Wellbeing for
Managers
1 DAY HALF DAY
The workshop provides the tools required to This programme is highly practical and interactive in
create employee wellbeing programmes and the its approach with actionable takeaways that allow
opportunity to draft a wellbeing plan participants to embed the learning in a practical
way. The format will encourage participants to
Content includes: discuss challenges or concerns they may have in
• Background and evolution of workplace wellbeing this area and how to manage them. The workshop
• Different models of wellbeing programmes will provide the tools required to equip managers
• Key steps and metrics for measuring success and team leaders to support the mental health and
of a workplace wellbeing programme well-being of both themselves and team members.
• Understand the role of OHS in workplace
wellbeing Content includes:
Understanding mental health and well-being:
This programme is for: • Definition of well-being
Those with responsibility for managing wellbeing • Relationship between mental health & well-being
at work and come from a number of disciplines and business performance
including, Health and Safety, Human Resources • Benefits of supporting your teams’ mental health
and existing Health and Wellbeing Teams & well-being
What you said: Building positive relationships at work:
“The programme is excellent. The group sessions • Understanding your own state of well-being
were very useful and the trainer was very • Recognising signs of burnout in your team and
knowledgeable.” how to address
Karen Higgins, P&C co-ordinator, Crown Paints • How to manage the well-being conversation
Rates: Improving your teams’ mental health & well-being:
Member: €404 | Non-member: €446 • Managing well-being at work
• Practical ways you can support your teams’
Delivery: mental health & well-being
Online / Classroom / Blended
This programme is for:
Start Dates: Managers and team leaders who have responsibility
14 January 2022 for managing people in any organisation in any
11 March 2022 industry
09 September 2022
09 December 2022 Rates:
Member: €205 | Non-member: €226
Start Dates:
25 May 2022
27 October 2022
25A Practical Framework for Supporting your Remote Workforce 1 DAY Remote Working (also known as Home Working or E-Working) has become a common working practice for many organisations. Our workshop is designed to enable participants to effectively manage Remote Working arrangements in the workplace. Content includes: • Overview of the Legal Requirements (Employment Law and Occupational Health & Safety) • Developing a Remote/Flexible Work Policy • Managing Remote Working • Case Studies This programme is for: HR and OHS professionals, or anyone responsible for managing Remote Working arrangements. What you said: “A practical, professional and reasonable look at how to manage remote working in your organisation.” Grainne Quinn, Business Resource Manager, Exterion Media Rates: Member: €404 | Non-member: €446 Delivery: Online / Classroom / Blended Start Dates: 06 April 2022 28 September 2022 26
Ibec Academy
Business,
Operations
& Finance
Programmes
27CPD Diploma in Developing and
Project Management Implementing Strategy
10 SESSIONS 1 DAY
Accredited by: Technological University Dublin Research shows that 9 out of 10 strategies fail,
CPD Special Purpose Award – Level 7 on the often through poor execution. This programme
NFQ (15 ECTS) has been designed to give managers the tools and
techniques to identify and develop strategies for
The programme is aligned to recognise best- their organisations and plans for deployment.
practice in the field of project management
currently in use across all industries and sectors. Content includes:
Participants will develop the essential knowledge, • Charting the changing landscape –
skills and competencies required for successful looking at the external environment
project management. The programme is structured • A reality check – capabilities and resources
around real-world project management challenges • Evaluating the options
and internationally recognised best practices, • Developing and cascading strategy using the
including, PRINCE2, the Project Management Balanced Scorecard
Body of Knowledge (PMBOK) and Agile Project • Planning for change
Management. The programme also teaches • Staying on course
students how to utilise Microsoft Project in the
planning, execution and monitoring and controlling This programme is for:
of projects. This programme is designed for senior managers in
organisations, as well as business owners who wish
Content includes: to gain an understanding of how to develop and
• Strategic project management implement strategy in their organisations.
• Project management information systems
• Programme and portfolio management What you said:
“The presenter was really good, very knowledgeable
This programme is for: and kept my attention the whole day.”
Anyone involved in projects – whether as a project Helen Burke, Manager, IDA
manager, team member, scheduler or sponsor. All
will benefit from this programme. The skills and Rates:
techniques taught on this programme are relevant Member: €404 | Non-member: €446
to all sectors of business and government including
professional services, engineering, technology and Delivery:
life sciences. Online / Classroom / Blended
Rates: Start Dates:
Member: €2205 | Non-member: €2205 22 June 2022
17 October 2022
Start Dates:
01 February 2022
11 October 2022
28Project Corporate
Management Governance
1 DAY HALF DAY
This interactive programme is designed to deliver This programme will equip you with the tools,
the necessary skills to successfully manage a frameworks and resources to re-evaluate corporate
project from inception to completion. Participants governance in your business, identify the gaps and
will gain a wealth of knowledge in the essentials of make changes.
project management.
Content includes:
Content includes: • The context, evolution and meaning of corporate
• Recognising the characteristics of a project governance
• Identifying the life cycle and phases of a project • The director and the law - legal and regulatory
• Taking action at each stage of a project framework
• Key communication and interpersonal skills • Who are the directors? Duties and liabilities
• Assertiveness and interpersonal effectiveness • The board’s role in corporate governance
• Ensuring deadlines are agreed and met • Boundary tensions – the different roles of directors
• Delivering results every time and management
• Board structure and composition factors
This programme is for: • Effective boards – what do they do and what do
All managers who want to develop excellent they look like?
project management skills that really make a • Corporate governance codes – international
difference. influences
• Do’s and Dont’s as a director – how to
What you said: protect yourself
“The course gave me a fantastic overview of
the correct structure and process for project This programme is for:
management. The focus on communication Owners, directors and senior managers who
was fantastic.” need to understand more about the corporate
Jennifer White, HR Recruiter, Circle K governance area.
Rates: What you said:
Member: €404 | Non-member: €446 “Excellent course, well structured and practical.
Good use of relevant examples.”
Delivery: David Parr, Director, Farrans
Online / Classroom / Blended
Rates:
Start Dates: Member: €473 | Non-member: €525
18 May 2022
22 November 2022 Delivery:
Online / Classroom / Blended
Start Dates:
07 July 2022
20 October 2022
29Ibec Academy Personal Development Programmes
Train the Trainer Leading with
Emotional Intelligence
2 DAYS 1 DAY
This practical programme will provide participants Leading with Emotional Intelligence is an
with the skills and techniques required to deliver engaging and interactive one-day workshop in
effective training within their organisations. The which you explore your Emotional Intelligence in
focus is on developing an essential toolkit to make order to develop and enhance your leadership
you an outstanding trainer. effectiveness.
Content includes: Content includes:
• Identifying where and when training is required • Introduction to Emotional Intelligence
• Designing, planning and delivering appropriate • Why it is important - linkage to business results
training • Emotional Intelligence toolkit
• The principles of learning applied to training • Leading with attitude
• Monitoring and corrective coaching • Enhancing awareness - of self/others
• Using visual aids effectively • Linking feelings to behaviours
• Tips to ensuring your training is outstanding • Managing with Emotional Intelligence -
giving feedback
This programme is for: • Developing Emotional Intelligence - practical tools
Participants who are involved in training delivery • Habit change
and who want to develop their skills, style and • Action planning
confidence.
This programme is for:
What you said: Participants wishing to improve their awareness
“Each part of the course content was of self and others, so they can maximise their
comprehensive and applicable to my current/future interpersonal relationships. This workshop is
role. The trainer was extremely thorough and a clear particularly relevant to anyone moving into or
communicator making it easy to pick up on points currently in a management or leadership role.
but also made it fun to learn.”
Jason Keane, Warehouse/Cleanroom Technician, What you said:
Saint Gobain Performance Plastics Irl “The trainer presented the course in a fantastic
manner. There were activities throughout the day
Rates: and I have tangible takeaways.”
Member: €840 | Non-member: €945 Shane Reid, Wellness Executive, Zevo Health
Start Dates: Rates:
16 May 2022 Member: €404 | Non-member: €446
01 November 2022
Delivery:
Online / Classroom / Blended
Start Dates:
20 May 2022
10 November 2022
31Manage Your Influencing Skills
Time Effectively and Personal Impact
1 DAY 1 DAY
This programme will help you prioritise your work At the end of this programme participants will
effectively and become more productive and understand their own style when persuading/
efficient. You will learn to become more proactive in influencing others. Key skills will be highlighted
how you organise your time, and to take control of when dealing with others and handling conflict.
your life at work. Clear insights into your own style will also be
learned throughout the course.
Content includes:
• How to ensure your business goals become part Content includes:
of your ‘to-do’ list • What is influencing?
• Develop your planning skills • When should it be used?
• Solutions to time stealers • What are the alternatives?
• Manage your professional working relationships • Influencing skills
• How to do the right task, at the right time • Your style and approach
• How and what to delegate • Understanding others
• How to say ‘No’ • Limiting beliefs
• Take back control • A powerful approach
• Developing your confidence
This programme is for:
All those who want to become more effective This programme is for:
managers of their own time, ensuring priorities are Participants wishing to improve their influencing
identified and achieved. skills so that they can get the most out of all their
interpersonal relationships at work.
What you said:
“Very valuable programme with lots of tips and What you said:
helpful advice on how to be more effective.” “Excellent course! Well delivered with plenty of
Clare Ruddy, European Refreshments practical tools and methodologies.”
Joanne Bourke, QP Manager, Teva
Rates: Pharmaceuticals
Member: €404 | Non-member: €446
Rates:
Delivery: Member: €404 | Non-member: €446
Online / Classroom / Blended
Delivery:
Start Dates: Online / Classroom / Blended
24 May 2022
07 November 2022 Start Dates:
21 February 2022
19 July 2022
13 October 2022
32Powerful Presence in Effective Presentation
Virtual Communications Skills
2 HALF DAYS 1 DAY
This highly interactive and learn by doing course This programme will enable participants to develop
covers the building blocks of your communication the confidence and competence to communicate
cues, self-management and on-camera confidence. effectively with groups. The programme provides
The outcome will see you increase the credibility, participants with the essential skills to influence
consistency and authenticity of your remote others through communication and how to make an
presence to attain a powerful and dynamic impact with their message.
presence in the two-dimensional world of virtual
communication. Content includes:
• Preparation
Content includes: - Your audience – who they are and what is in it
• Optimise your virtual communication set for for them
optimal presence - Your messages – what do you want your
• Make a strong on-camera connection audience to remember?
• Release the power of your voice for gravitas, - Calls for action
energy and engagement
• Design
• Speak in a clearer, confident more compelling
- Structure
manner
- Storytelling technique
• Open the power of your body language
- The purpose of visual aids and tips for using
• Recover when you get knocked back
them effectively
• Prepare for presentations, interviews, meetings
• Delivery
This programme is for:
- Dealing with anxiety
Participants who have the ambition to raise the
- Your body language and voice
power, impact and influence of their presence in
- Engaging your audience
virtual communication. It is of particular relevance to
those who wish to move and inspire, to impact and
This programme is for:
influence, to lead and to serve others, both internally
All those who want to develop their personal skills in
and externally.
communication and presentation.
What you said:
What you said:
“I had an amazing day. The trainer was great. He
“Gets rid of some of the fear. Provides good tips
really took us out of our comfort zone and gave us
and advice for personal use.”
all great comments and attention.” Sonya Keogh
Claire Lynskey, Revenue Manager, Dalata Hotel Group
Rates:
Rates:
Member: €404 | Non-member: €446
Member: €404 | Non-member: €446
Delivery:
Delivery:
Online / Classroom / Blended
Online / Classroom / Blended
Start Dates:
Start Dates:
05 April 2022
17 June 2022
05 July 2022
04 October 2022
11 October 2022
33Developing Virtual Impact & Influence for
Selling Skills Women in Business
1 DAY 2 HALF DAYS
This programme is designed to provide a This programme is a practical communications
comprehensive grounding in selling and through workshop designed to empower women in business
the medium of virtual communication. Participants with communications skills and techniques that
gain the necessary practical skills to sell confidently can transform their performance in the workplace
and effectively in this new normal, and visible - allowing for them to give an impactful, authentic
improvements in effective sales communication will performance when making presentations, leading
be immediately evident. teams, engaging with stakeholders or chairing
meetings.
Content Includes
• How to optimise home or office set up for virtual Content includes:
presentation and selling • Understand the role of the body, breath & voice in
• How to deliver sales pitches effectively through confident, effective communication
the virtual medium • Understand common leadership body and
• How to engage clients and gain the trust and language traits
commitment virtually • Identify your personal brand
• How to stand out from the competition with • Develop your physical presence
outstanding virtual presentation and selling skills • Find your voice
• Understand active listening
This programme is for • Set goals for the future
Sales representatives, sales managers, business
development managers, sales training teams, sales This programme is for:
directors. Those involved in the development of Professionals working at, or aspiring to reach,
annual training plans within sales organisations. management level.
Anyone who wants to radically improve the quality
and effectiveness of their sales pitches and Rates:
conversations in the virtual setting. Member: €404 | Non-member: €446
Rates Start Dates:
Member: €404 | Non-member: €446 13 June 2022
14 November 2022
Delivery:
Online / Classroom / Blended
Start Dates:
08 March 2022
11 October 2022
34Ibec Academy
Employment Law
Programmes
35CPD Diploma in CPD Certificate in
Employment Law Employment Law
12 DAYS 7 DAYS
Accredited by: Technological University Dublin Accredited by: Technological University Dublin
CPD Special Purpose Award – Level 6 on the CPD Special Purpose Award – Level 6 on the
NFQ (20 ECTS) NFQ (10 ECTS)
The main objective of this programme is to give This course is designed to give participants
participants an in-depth knowledge of key pieces of a comprehensive understanding of the key
Employment Law, particularly focusing on how they aspects and practicalities of Employment Law.
apply in practice. On completion of the course, participants will be
able to identify potential issues within their own
Content includes: organisations, ensure policies and procedures are
• Introduction to Employment Law compliant and current, and answer queries from
• Contracts of employment staff in this area.
• Equality legislation
• Atypical workers Content includes:
• Discipline and dismissals • Sources of Employment Law
• Protective leave • Discipline and dismissals
• Introduction to Industrial Relations • Employment rights bodies and OHS
• Workplace bullying and harassment • Employment equality/ bullying and harassment
• The Organisation of Working Time • Atypical workers and protective leave
• Redundancy / data protection • The Organisation of Working Time Act
• Health and safety / stress and redundancy
• Transfer of undertakings / managing work
This programme is for: related stress
Participants who are looking for an in-depth • Data protection: protected disclosure
knowledge and understanding of the whole area
of Employment Law in practice. This programme is for:
Participants who are responsible for HR,
What you said: employment legislation or managing people at work.
“A well organised and structured course containing
much useful information for HR professionals on the What you said:
increasingly complex employment law environment.” “The delivery of this course online gave me great
Brendan Kellet, Director, LearningDay flexibility, the trainer was very engaging and had
many life experiences to share that improved the
Rates: Member: €3140 | Non-member: €3560 learning experience.”
Vivienne Peason, HR Business Partner, Abbvie
Delivery: Online / Classroom / Blended
Rates: Member: €2520 | Non-member: €2730
Start Dates:
09 March 2022 Delivery: Online / Classroom / Blended
12 May 2022
20 October 2022 Start Dates:
30 November 2022 22 February 2022
11 October 2022
36Foundations in Employment
Employment Law Law Update
2 DAYS 1 DAY
This programme aims to introduce Employment This programme is designed for those who would
Law to those who are new to the area and need benefit from an update on current case law and best
a clear understanding of their obligations. This practice in the areas of Employment Law and HR.
programme looks at a range of employment Those attending will build their competence and
legislation and focuses on the areas that need to confidence in these critical areas by ensuring that
be complied with. The programme is presented in they have the most up to date legal and case law
a practical manner by those who are dealing with approaches.
these issues every day.
Content includes:
Content includes: • Discipline and dismissals
• Contracts of employment/atypical workers • Fair procederes
• Equality legislation • Employment equality
• Protective leave • Retirement age
• Working time/hours of work/holidays/restbreaks • Reasonable accomodation
• Grievance handling • Protective leave
• Discipline • Atypical workers
• Dismissal • Data protection / GDPR
• New developments
This programme is for: • Case law
Participants who are new to the area of Employment
Law and need a clear understanding of their This programme is for:
obligations. Managers and HR specialists whose responsibilities
require them to understand Employment Law and to
What you said: be up to date with case law and practice.
“A fantastic course. Very enjoyable and informative
with an excellent trainer. I particularly enjoyed the What you said:
case examples.” “The trainer was very welcoming, informative and
Matthew Gough, HR Advisor, Signature Flight Support encouraged participation. It was interesting to hear
from other HR professionals and how they are
Rates: dealing with issues/concerns.”
Member: €840 | Non-member: €945 Aoife Power, HR Business Partner, UPMC
Delivery: Rates:
Online / Classroom / Blended Member: €404 | Non-member: €446
Start Dates: Delivery:
15 February 2022 Online / Classroom / Blended
16 May 2022
12 July 2022 Start Dates:
19 September 2022 01 March 2022
06 December 2022 22 June 2022
16 September 2022
08 November 2022
37Running Effective Managing
Disciplinary Processes Absence
1 DAY 1 DAY
This programme will give managers and HR Absence is one of the most persistent
specialists the confidence to deal effectively with problems affecting productivity, profitability
problems that arise in the context of the Unfair and competitiveness. All companies must have
Dismissals Acts. a comprehensive and continuing absence
management policy in an effort to confront the issue.
Content includes: However, dealing with staff who have an attendance
• The poor or incompetent performer at work problem can be a problematic issue which tests the
• The dishonest employee – dealing with a breach skills of the line manager and the HR practitioner.
of trust
• Dealing with misconduct and gross misconduct Content includes:
at work Absence – Practical Considerations for Managers
• Identifying the essential elements of a fair • Defining and measuring absence
disciplinary procedure • Absence policies
• The framework of the Unfair Dismissals legislation • Tools of absence management
• Discriminatory dismissals
Managing Absence within the Law
This programme is for: • Dismissal on the Grounds of Incapacity
Managers and HR specialists who manage people • Fair Procedures
at work. • Equality Issues
• Medical Reports
What you said: • Short-term Absence
“Great course and content, gave good advice • Long-term absence
and examples of how to manage.” • Stress Related Absence
Sharron Clancy, HR Business Partner, • Case Studies – at various stages above
DSV Road
This programme is for:
Rates: Managers and HR specialists who wish to improve
Member: €404 | Non-member: €446 their knowledge, competencies and skills in the
area of absence management. Also suitable for line
Delivery: managers with responsibility for managing absence
Online / Classroom / Blended within their teams.
Start Dates: Rates:
09 February 2022 Member: €404 | Non-member: €446
20 May 2022
26 September 2022 Delivery:
09 November 2022 Online / Classroom / Blended
Start Dates:
04 April 2022
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